New Business Impact Case Study Norton Healthcare A 2014 Frontline Healthcare Worker Champion Norton Healthcare is a national leader in developing theskills and careers of its frontline workers Based in Louisville KY the five-hospital system invests $11million annually in its 14000 employees With more than 6000 frontline workers Norton operates threedistinct programsmdashthe Office of Workforce Development Norton University and the Institute of Nursingmdashto grow and advance entry-level workers It utilizes an advanced workforce forecasting tool to proactivelyaddress workforce needs and direct employees into growing and higher-wage jobs

Norton Healthcare makes these investments because a skilled and engaged workforce is critical toits business success As President and CEO Russell Cox says Our analytics easily make thecase for investment There is clear correlation between our commitment and our employeersquosloyalty but financial ROI is only one benefit The real return is in employee engagement self-fulfillment and self-actualization of the people working with patients and families We interviewedworkers managers and senior leaders to understand how Norton Healthcare advances itsfrontline

CareerSTAT case study Integrating

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Workforce Investment with BusinessImpact How Norton Healthcare ismaking the Case for Advancing itsFrontline Workers Skills andCareers documents how Nortonuses frontline investment to drivebusiness impact It explores the toolsthat inform Nortons investments theprograms and partnerships used todevelop employees and the ROImeasure in engagement retentionand performance generated fromthese programs

11 Frontline Healthcare Worker Champions Recognized at2017 Leadership ConveningWith almost 200employers and 94healthcare leaders inattendanceCareerSTAT recognizedfour organizations asFrontline HealthcareWorker Champions andseven organizations asEmerging ChampionsThese healthcareproviders are makingsubstantial investmentsin the skills and careersof their frontline workersand using workforcedevelopment to driveimprovements in safetyand performance

Frontline Healthcare Worker Champions

Hebrew SeniorLife Boston MAMercy Missouri Oklahoma Arkansas andKansasOchsner Health System Jefferson LAUniversity Health System San Antonio TX

Emerging Frontline Healthcare WorkerChampions

Boston Childrenrsquos Hospital Boston MAThe Boston Home Boston MAMercy Health West MichiganSEIU Healthcare PA Training amp EducationFund Harrisburg PASeton Healthcare Family Austin TXYale New Haven Hospital New Haven CTUC Davis Health Sacramento CA

Read How Norton Healthcare Invests in its Frontline

Healthcare Leadership at 2017 Leadership Convening

With almost 100 healthcare representatives at the convening the state of the healthcare workforcewas a major topic at the 2017 Leadership Convening Even if you did not attend you can accessworkshop resources and presentation on our event app or join the conversation by searchingNFMeeting or CareerSTAT

Top Healthcare Sessions

Plenary What Motivates Business Executives to Invest in Their Frontline WorkforceApprenticeships in Healthcare CareerSTAT Healthcare NetworkImproving Worker Self-Sufficiency and Retention through Improved Financial CoachingHiring Individuals with Criminal Records Strategies for HealthcareHospitals as Anchor Institutions Inclusive Hiring and Advancement Strategies that BuildHealthy CommunitiesWorkers as Parents Strengthening CBO-Employer Partnerships to Better Support theSuccess of Working FamiliesThe Critical Role of Supervisors in Frontline Worker SuccessCareerSTAT Frontline Worker Champions amp Emerging Champions

Resources for Healthcare Leaders

The CareerSTAT network pulls together resources for healthcare providers interested in

understanding labor trends and implementing innovative workforce programing Here is a short listof materials were interested in this month

Race Forward Race-Explicit Strategies for Workforce Equity in Healthcare and ITDemocracy Collaborative Hospitals Aligned for Healthy CommunitiesJPMCs Chauncy Lennon in Forbes Boosting Skills Is Key To Health Care WorkforcePrudential Foundations Lata Reddy in Washington Monthly Filling The ldquoSkills GaprdquoFSG Investing in Entry-Level Talent - Retention Strategies that Work UpSkill America UpSkilling Playbook for EmployersSHRM These HR Leaders Are Going All In to Bridge the Skills Gap

Events and Webinars

Events September 8 2017 Health Workforce Consortium The National Center for Healthcare Leadershipin partnership with the Health Workforce Consortium will host an Apprenticeship AcceleratorMeeting on Friday September 8 2017 in Chicago For event registration questions or inquiriesplease contact Chelsea Johnson at cjohnsonnchlorg

Webinars Save the following dates for the CareerSTAT Wednesday webinar series on effective developmentpractices Registration details are coming soon

September 13 200PM EST Integrating Workforce Investments with Business Impact Howto Use Data to Drive Decision MakingOctober 11 200PM EST Pathways and Partnerships Strategies to Advance IncumbentWorkersNovember 15 200PM EST Investing in your Backyard Strategies to Hire Retain andAdvance Local Community MembersDecember 13 200PM EST Making Learning and Advancement Accessible Work-BasedLearning Programs and HR Practices that Support Frontline Workers

CareerSTAT is a network of almost200 healthcare and workforceleaders with the goal of advancing

Employer Members

Boston Childrens Hospital

healthcarersquos frontline workersCareerSTAT works to encouragepeer learning spread innovativepractices and support organizationsin developing their frontline Join the CareerSTAT network toaccess technical assistance peerlearning opportunities and industry-vetted best practices Each quarterwe welcome new partners that comewith innovative ideas and a desire tolearn from peers across thecountry Membership is free andopen to all

Methodist Health SystemGenesis Medical AssociatesIncHCI VNS Care ServicesProMedica

Workforce amp Education Members

Massachusetts Senior CareFoundationHawkeye Community College EmployIndyWest Harlem DevelopmentCorporationConxusNEONational HealthcareerAssociationCity amp County of San FranciscoCentral Iowa HealthWorks

Join the CareerSTAT Network

New Reports

Universal Wood The BusinessLogic of Trust

Read

CareerSTAT Guide to Investing inFrontline Healthcare Workers

Read

Copyright copy 2017 National Fund for Workforce Solutions All rights reserved

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