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Boston University Questrom School of Business
Questrom School of BusinessNew Faculty Orientation
2016
Break Out Exercise
What questions do you have about being a new faculty member at Questrom? What
causes you concern?
• Questrom Culture
• Questrom Strategy
• Questrom Programs and Concentrations
• Faculty Responsibilities
• The Questrom Syllabus
• Grading Norms
• Academic Integrity
• Student Issues
• Questrom Resources
• IT Support
• Performance Reviews
Agenda
All Questrom School of Business faculty have shared service responsibilities and are expected to engage in the ongoing activities that contribute to making our School a collegial, vibrant, well run, exciting place to learn and teach.
• Exhibit professional behavior toward colleagues, staff, students and other University employees. Treating others with dignity and respect, and acting with integrity is required; violations of ethical and behavioral codes of conduct will not be tolerated.
• Maintain a presence and be available for colleagues, students and administrative responsibilities.
• Consistently be involved in the department, school, and other administrative meetings where they have responsibilities to help design, deliver and improve the teaching and academic foundation of the Questrom School of Business;
• Interact with and be an available resource for developing students.
Our Faculty Engagement Culture
• Maintain your faculty website
• Current CV
• Photo
• Attend faculty meetings
• Celebrate your students’ graduations
• Check emails for community opportunities
Engaging with Questrom Faculty Culture
Questrom Strategy
To prepare ethical and innovative leaders who create value for their organizations, their communities, and the world.
• Undergraduate Program (BSBA)
• Graduate Programs
• MBA
• Full-Time
• Part-Time: Professional Evening MBA (PEMBA)
• Concentrated PEMBA: for students with undergraduate business degrees
• Executive MBA (EMBA)
• Master of Science in Digital Innovation (MSDi): dual degree with Full-Time MBA
• Master of Science in Management Systems (MSMS)
• Master of Science in Mathematical Finance
Questrom Programs
• Key features of UG Program
• ~2600 UG majors + ~200 minors
• ~50% start in Questrom as Freshman
• Many students from
• New England, NJ/NY & CA
• ~1/3 outside US, esp. China & Korea
• Curriculum emphasizes
• professionalization, teaming, quant. skills; writing
• Student life
• internships in 2nd/3rd summers (some in 1st summer)
• 25% study abroad junior (or senior year)
• job searches in senior year; accounting & finance with major firms in Fall, marketing in Spring, others all year
• Expectations of Students
• ~10 hours per week per course
• including work/reading/attendance
• highly demanding
Undergraduate Program
Undergraduate Curriculum
Questrom Course Questrom Core Experience Non-Questrom Course Free Elective
Year Fall Spring
Business, Society, and Ethics Introduction to Finance
Introductory Microeconomics Creating Value in the Global Economy
Calculus Introductory Macroeconomics
Liberal Arts Elective Writing Seminar
Explore Your Career Liberal Arts Elective
Financial Accounting Managerial Accounting
Statistics Modeling Business Decisions
Information Systems Dynamics of Leading Organizations
Business Law Liberal Arts Elective
Management Communications
Questrom CORE Experience Implement Your Career Plan
Operations Management Concentration Course
Financial Management Liberal Arts Elective
Marketing Management Liberal Arts Elective
Analytics Non-Questrom Elective
Business Plan
Concentration Course Concentration Course
Concentration Course Liberal Arts Elective
Liberal Arts Elective Free Elective
Strategy Free Elective
Launch Your Career
Freshman
Sophomore
Junior
Senior
Questrom Business Foundationsintroductory business courses,
emphasizing teaming, professionalization, ethics, and business functions
(9-11 courses)
BU (non-Questrom) Requirementsexposure to diverse areas of arts & sciences to provide basis for lifelong critical thinking
& civic engagement
(7-11 courses)
Cross-Functional Coreintegrated course sequence blending
functions of business as part of semester-long team effort to develop a
business plan to commercialize a unique consumer product
(5 courses)
QuestromFunctional Concentrations
advanced studies providing depth in business functions
[e.g., Accounting, Marketing, & Finance]
(4-5 courses)
BU-wideCross-Functional Concentrations
studies providing breadth in specific sector or area of business, combining SMG & other BU coursework
[e.g., Health & Life Sciences, Real Estate, Retailing]
(4-5 courses)
Years 1-2
Year2 or 3
Years 3-4
Undergraduate Program
Functional
• Accounting
• Entrepreneurship
• Finance
• General Management
• International Management
• Law
• Management Information Systems
• Marketing
• Organizational Behavior
• Operations and Technology Management
• Strategy and Innovation
Undergraduate Concentrations
Cross-Functional
• Health and Life Sciences Sector
• Real Estate
• Retailing
• Key Features of the MBA Program
• Full-Time
• About 150 students in each of two years
• About 40% international
• PEMBA
• About 200 students in total admitted yearly
• All working professionals
• Emphasis on interdisciplinary integration, experiential learning, partner-based learning, teaming
• Student life
• Full-time students do internships in summer
• Internship and job searches are intense in late Fall and throughout Spring semesters
• Expectations of Students
• Student investment 10-15 hours per week per course, including work/reading/attendance
Graduate Program
Full-Time MBA Curriculum
Skills courses also required:
• Teaming
• Executive Communication
• Career Management
• Professional Skills
FALL SUM
Pre
-Te
rm Ethics and
Global
Perspective Inte
nsi
veBusiness Law
Pre
-Te
rm Ethical
Leadership
Inte
nsi
ve
Organizations,
Markets and
Society
IT Strategies
Finance
Second YearSPRING FALL SPRING
INTE
RN
SHIP
Mo
du
le 1
Mo
du
le 3
Operations
Mo
du
le 4
Marketing
Statistics
Leading
Organizations
and Change
Accounting
Competition,
Innovation,
and Strategy
First Year
Electives
(2-3)
Electives
(up to 5)
Electives
(up to 5)
Mo
du
le 2
PEMBA Curriculum
Schedule:• 6:00-9:00 pm
(6:30-9:30 as of Spring 2017)• Some intensive formats also offered
Three versions:• Self-paced• Cohorted• Concentrated
Electives
Leading Organizations and
People
Financial Reporting and
Control
Financial Management
Marketing Management
Data Analysis for Managerial
Decision-making
Economics and
Management Decisions
IT Strategies for a
Networked Economy
Creating Value through
Operations & Technology
Competition, Innovation,
and Strategy
Business
Law
Executive
Communication
Courses
(select one)
Written
Communication
or
Presentation
Career
Development
Managing
Career
Growth
Eight
elective
courses
Core
… have highexpectations for their classroom experience.
All of our students …
• Committing to teaching all scheduled classes for the term (work with department chair to arrange emergency coverage; work with program office to reschedule cancelled classes)
• Timely availability of assignments (1 week notice)
• Judicious consideration of course pack materials
• Starting and ending class on time
• Holding office hours*
• Granting special learning accommodations (with verification from Office of Disability Services)
• Adhering to typical absence policies*
• Accommodating those with excused absences
• Holding final exams during finals period
• Clearing boards before leaving (daytime) classroom
All faculty are responsible for:
* Check with your department Chair or contact for norms
• Maintaining student confidentiality:
• No names on final exams or papers
• Don’t share student grades or information with anyone other than appropriate Questrom faculty or staff
• Don’t leave exams in public spaces
• Collect student exams/papers in a way that does not permit other students to see either the work or the grade
• Distributing course evaluations (last week of classes):
• Important data for quality control
• Important student course choice criterion
• Basis for faculty merit evaluations
All Faculty are responsible for . . .
• Promptly read and answer your emails
• From students.• From the Dean’s Office.• From Program leadership.• From Department Chairs.
• Messages you won’t want to miss:
• “Start of the Semester” email from the Program Offices• Query on enrolled students• “Grades Due” emails, with grade distribution guidelines• “Students in academic difficulty”; mid-semester warnings
• Use BU (versus personal) email for all communications with students (FERPA compliant for security)
• Use email and email archive in QuestromTools to communicate to the whole class
Faculty are Responsible for … Email
• Check with your Department Chair or contact person for:
• Information about syllabus, materials
• Advice about getting started
Preparing Your Syllabus
• Course Number and Name
• Faculty information (name, office number, phone, email, office hours)
• Course Information
• Description
• Prerequisites
• Target audience (electives)
• Objectives and Learning Goals
• Pedagogy
• Materials (make sure workload is reasonable)
• Performance Evaluation (percents and descriptions)
• Course Schedule
• Detailed class objectives and class prep questions
• Academic Integrity statement
• Disability statement
• Attendance policy
Syllabus: Key Elements
• Each program has grade distribution guidelines; all grades reviewed each semester by Department Chairs and Program Committees
• UG• Required courses
A/A-: 25-35%B+/B/B-: 50-65% C+ and below: 5-20%
• Electives: target 3.25 GPA
• MBA• Required courses: no more than 40% A/A-;
Grades below B- as earned
• Electives: no more than 50% A/A-;Grades below B- as earned
• In all cases, “A” grades are exceptional, above the norm
Grading Guidelines
• Grades are due within 48 (undergraduate) or 72 (MBA) hours of final deliverables.
• Grades are submitted electronically, on Faculty Link
• Only the designated faculty member can submit his/her course grades
Submitting Grades
• Grade promptly; try to return graded assignments within one week.
• Provide diagnostic feedback, not just letter or number grades; students want to know why they earned the grade they earned.
• Plan for it; do the math; quality grading takes time.
• Be consistent and transparent; consider a grading template for papers/projects.
• Grading is your responsibility; Craig’s List is not an option.
• Grade each assignment in alignment with target distribution.
• Students detest being “curved down” at the end of the term
• If grades are too low throughout the term, students can get discouraged, even if they know their grades may be “curved up”.
• Grade carefully – and then don’t change your grades!
• Students will come in to ask about grades.
• Some students will challenge; most want to understand.
• Students take their work very seriously – and may need counseling about study habits, setting expectations for themselves.
Grading and Feedback Tips
• If your class requirements include participation, you need a reliable, valid and transparent system to measure it
• Consider a rubric for daily participation grades
Contributions to in-class discussions. In-class contributions are judged on whether they facilitate collective learning in the classroom. High quality contributions are efficient and relevant to the discussion and do not comprise repetition of case facts or previous commentary. Quality contributions help others learn through analysis, synthesis of points of view, clarification of ambiguities, and debate. Quality participants respect others and do not dominate the conversation.
Class contributions are judged using the following scale: (3) outstanding, if this person were not contributing today the quality of the class discussion would have been significantly diminished; (2) good, helpful and on-target comments; (1) attending non-participant or one with non-value-add comments; (-1) late or destructive commentary or actions; (-2) unexcused absences.
• Consider mid-semester feedback on class participation to manage student expectations
Grading Class Participation
Academic Integrity
• What does Academic Integrity mean at Questrom?
• Key Touchpoints
• Access to old materials
• Exam Protocols
• Plagiarism
• Where to go for help
• Start with UDC or GDC
Student Issues
Students, like all people, have challenges in their lives. If a student contacts you about sexual harassment, mental health issues, substance abuse, family illness/challenges, financial issues, don’t try to handle it or counsel on your own!
Contact either the Graduate Development Center (Grad Center) or the Undergraduate Development Center (UDC). They have dealt with every possible challenge in the past and they know who to contact and what to do!
Grad Center: [email protected]
UDC: [email protected]
Emergencies
Emergencies
• Medical.
• Mental health.
• Safety.
• Building access.
Call BU Police: 617-353-2121
Call 3-9858 for after hours IT support.
Arrange after hours department contact for curricular help.
“Go To” Resources
06/27/16 – Yellow = update in progress
Name Title Room Phone Number Email Go to for …
Administration
Anderson, Maria Senior Associate Dean, Administration & Finance 504G 617-353-2645 [email protected] Big Picture issues
Doiron, Megan Assistant Director, Financial Services 506E 617-358-0408 [email protected] Budgets, Concur, general finance questions
Mendez, Amy Senior Payroll Coordinator 504D 617-353-9787 [email protected] Payroll issues
Paeglow, Marissa Executive Director, Financial Services 504F 617-353-5708 [email protected] Finance and operations (when in doubt, Marissa will know)
Phillip, Cam Facilities Coordinator 504E 617-353-4280 [email protected] Conference room scheduling, keys, phones, repairs
Sforza, Mary Operations Manager 416F 617-353-6890 [email protected] Non-classroom room booking
Academic Support
(Departments)
Chiang, Hsiu-Hsien Administrative Services Lead 522A [email protected] Faculty actions
Marks, Brett Administrative Services Lead 522A 617-353-2523 [email protected] Budgets, Concur
Egan, Peter Senior Program Coordinator 553 617-353-4613 [email protected]
Go to your own SPC for all administrative issues within your department.
Pereira, Maria Senior Program Coordinator 610 617-353-4405 [email protected]
Waters, Ashley Senior Program Coordinator 610 617-358-6078 [email protected]
Quinton, Andrew Senior Program Coordinator 662 617-353-4149 [email protected]
McDonough, Mary Senior Program Coordinator 662 617-353-4282 [email protected]
McGillicuddy, Jane Senior Program Coordinator 553 617-353-2514 [email protected]
Dean's Office
Burrage, Marie Director, Program Initiatives & Assessment 506F 617-358-5930 [email protected] Assessment of learning
Davidson, Steve Associate Dean, Academic Programs 506G 617-358-5250 [email protected] Academic programs, new courses, accreditation issues
Dupee, Judith Executive Assistant to the Dean 506D 617-353-4076 [email protected] Access to Ken
Gallagher, Kristen Faculty Actions Administrator 502D 617-358-0286 [email protected] Full-time faculty appointments and paperwork; merit review letters
Jean-Fontaine, Joelle Faculty Actions Assistant, Finance & Administration 502D 617-358-6652 [email protected] faculty appointments and paperwork; Course Planning workload issues
Matychak, J.P. Associate Dean, Student Engagement 150 617-358-4915 [email protected] UDC, Grad Center, Graduate Admissions, Feld Career Center, and Course Planning & Classroom Utilization
Graduate Development
Center
Bello, Allison Assistant Registrar 133 617-353-2675 [email protected] Student course schedules
Czarnowski, Brad Assistant Director 124A 617-353-4875 [email protected] Transfer of credit approvals
Mcmanus, Marta Director, Special Projects & Initiatives 118 617-353-2732 [email protected]
Phillips, Karen Assistant Dean 115B 617-353-9827 [email protected] Anything related to graduate programs
Wimberly, Keane Marketing Specialist 119A 617-353-3522 [email protected] Doctoral program administration
Course Planning Blanchard, Norman Director, Course Planning 150A 617-353-9106 [email protected]
MarCom Wilcke, Midge Director 514B 617-358-2278 [email protected]
Undergraduate Development
Center
DiMattia, Rebecca Senior Systems Administrator 104 617-353-2650 [email protected] Course Planning issues
Reiser, Rachel Assistant Dean 104G 617-353-2650 [email protected] Anything related to undergraduate programs
Copy CenterGriffin, Richard Supervisor 186A 617-353-4685 [email protected]
May, Jared Assistant Media Technician 186 617-353-2647 [email protected]
ELC Lehrich, Jonathan Associate Dean 416J 617-353-2664 [email protected]
IS&T
Barrett, Christine Sr. Lab Coordinator 333A 617-353-1150 [email protected] Echo360
Conroy, Robert Manager, Database Applications 630B 617-353-9434 [email protected] QuestromTools site setup
DeFronzo, Gregory Executive Director 636A 617-353-5162 [email protected] Anything big picture related to IS&T; hardware and IT-related purchases
Dupee, William Analyst Consultant I 638A 617-353-9414 [email protected] Faculty training on Questrom software
Seaholm, Eric Associate Director, Classroom Svcs & Interactive Technologies 630E 617-353-7065 [email protected] Anything big picture related to IS&T; hardware and IT-related purchases
Navigating Questrom
• Susilo Business Center
• Copier Codes
• Building and Grounds
• Parking
• Faculty/Staff Lounge on 5th floor
• Academic and Key Dates calendars
• Opportunities for Community Involvement
http://questromworld.bu.edu/faculty/
Information Technology Services
• Questrom Tools
• IT Support
• Echo360 (Opt In)
• Poll Everywhere
• Security and Phishing
http://questromworld.bu.edu/faculty/
Performance Reviews
Questrom cares about quality learning experiences for our students and the health of our culture.
• Someone in your department is likely to observe at least one of your classes.
• Your service contributions –to the Department, the School and the University -matter.
• There are paths to promotion.
• Check in with your department chair or contact person periodically with questions or for advice.
• FT Faculty: annual reports
• There is a website!
• You have a Department Chair who cares about your development and success.
Key Takeaways
Again, welcome!
We’re very happy to have you join our teaching team – and we’re here to help if you need it!
We hope you’ll be an engaged member of our community!
Drop-in Hours: October 6 5:00-6:00, 5th Floor Lounge