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NEW HAMPSHIRE OFFICE OF VETERANS
SERVICES
OUR MISSION
To assist veterans who are residents of this state or their dependents to
secure all the benefits to which they may be entitled under any state or
federal laws or regulations
RSA 115:6
N H O F F IC E O F V E T E R A N S S E R V IC E S O R G A N IZA T IO N A L C H A R T
A d m in is tra tive O ffice rG rad e 14
V e te ran s S erv ice O ffice rN o rthe rn R e g ion
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V e te ran s S erv ice O ffice rC e n tra l/S o u th W es te rn
G rad e 18
V e te ran s S erv ice O ffice rS ou the rnG rad e 18
V e te ran s S erv ice O ffice rS e a co a stG rad e 18
O ffice o f V e te ra n s S e rv icesD ire c to r
U n c la ss ifie d S a la ryG ro u p C C
V e te ran s C o u n c il3 U n p a id A pp o in ted
M e m b e rs
G o vern ora nd
E xe cu tive C o u n c il
MEET OUR STAFF
Mary Morin – Director
Jamie Tessier – Administrative Officer
Jerry Avery – Seacoast Area
Brian Toney – Northern Area
Carter Higginbotham – Central/Eastern Areas
Dianna Camac – Southern/Manchester Areas and Women Veterans Issues
MEET OUR STAFF (cont.)
• All retired from active duty military– Over 120 years military experience
• All branches of service– Except Coast Guard (currently)
• All disabled veterans– As determined by U.S. Department of Veterans
Affairs
• All New Hampshire Residents
MEET OUR STAFF (cont.)
• All trained, recognized, and accredited by
- US Department of Veterans Affairs
- National Veterans Legal Services Program
To legally represent veterans up to and including the BVA and CAVC
OUR TASKINGS• Assisting New Hampshire’s 135,000 Veterans
and Their Families– U.S.Dept.Veterans Affairs – Compensation, Pensions,
Education, and Healthcare
• Governor/Legislator/State/Local Inquiries– Citizens Services– Statistics
• Legislative Testimony• Veteran/Dependent Referrals
OUR TASKINGS (cont.)• NH Department of Motor Vehicle Assistance
– Veteran’s License Plates
• Department of Administrative Services Assistance – Senority Credits
• Veteran/Dependent Referrals
• NH Department of Revenue Assistance– Property Tax Credits and Exemptions
OUR TASKINGS (cont.)
• New Hampshire
Veterans Home
• New Hampshire
Veterans Cemetery
PRODUCTIVITY DATANH Office of Veterans Services
Productivity Data
Number of Clients by Fiscal Year
Dollars Recovered/Maintained by Fiscal Year
0
10
20
30
40
50
FY99
FY00
FY01
FY02
FY03
FY04
FY05
FY06
FY07
FY08
FY09
FY10 Dollars in
Millions
0
1000
2000
3000
4000
5000
6000
FY99
FY00
FY01
FY02
FY03
FY04
FY05
FY06
FY07
FY08
FY09
FY10
RECOVERY TYPES
NH Office of Veterans Services Recovery Chart 07/08 Thru 06/09
Burial Allowance
Comp
Pension - Improved
Pension - 306
Pension - Protected
Death Comp
Death Pension - Improved
Death Pension - 306
Death Pension - Protected
DIC
DIC Special Allowance
Educ - CH 30
Educ - CH 32
Educ - Ch 35
Voc Rehab (CH 31)
RECOVERY TYPESNH Office of Veterans Services Recovery Chart 07/09
Thru 06/10
Burial Allowance
Compensation
Pension - Improved
Pension - 306
Pension - Protected
Death Compensation
Death Pension - Improved
Death Pension - 306
Death Pension - Protected
DIC
DIC Special Allowance
Educ - CH 30
Educ - CH 35
Educ - Section 901
Voc Rehab (CH 31)
FEDERAL BENEFITS
U.S. Departm ent o f Veterans Affairs F low Chart
C o m p e n sa tion
D IC
E d uca tion
H o m e Lo a ns
P e ns ion
Veterans Benefit Adm inistration(VBA)
L o n g T e rm C a re
H e a lth C a re
Veterans Health Adm inistration(VHA)
U.S . Departm ent of Veterans Affairs(DVA)
DISCHARGE TYPES
• 3 Administrative Types– Honorable– General (under honorable conditions)– Under Other Than Honorable Conditions
• 2 Punitive Types– Bad Conduct Discharge– Dishonorable Discharge
ADMINISTRATIVE - HONORABLE
• Honorable– The honorable characterization is appropriate
when the quality of the Service member’s service generally has met the standards of acceptable conduct and performance of duty for military personnel, or is otherwise so meritorious that any other characterization would be clearly inappropriate.
ADMINISTRATIVE - GENERAL
• General (under honorable conditions)If a Service member’s service has been honest and faithful, it is appropriate to characterize that service under honorable conditions. Characterization of service as general (under honorable conditions) is warranted when the positive aspects of the Service member’s conduct or performance of duty outweigh negative aspects of the Service member’s conduct or performance of duty as documented in their service record.– AKA “General” “Under Honorable Conditions”
ADMINISTRATIVE - UOTHC
• Under Other Than Honorable Conditions
- This characterization is authorized only if the Service member has been afforded the opportunity to request an Administrative Board action, except as provided in paragraph 12 of Enclosure 3 (separation in lieu of trial by courts-martial).
PUNITIVE DISCHARGES
• Provided only by military court-martial
– Bad Conduct Discharge (BCD)– Dishonorable Discharge (DD)
VBA
• Compensation
• Dependency and Indemnity Compensation
• Home Loan Guarantee
• Pension
• Education
• Vocational Rehabilitation
VBA -COMPENSATION
• Awarded for injury/medical condition caused by or aggravated by military service– Service-connection rates range from 0% -
100%
• Two types of 100% ratings– Based on “permanent and total” disability– Based on “employability”
VBA - DEPENDENCY AND INDEMNITY
COMPENSATION
• If death of veteran is service-connected, families will be entitled to:– Monthly compensation– Education benefits– Higher burial benefits– Military access benefits (DoD)
VBA - HOME LOAN GUARANTEE
• VA Guarantees Home Loans
• If veteran is rated over a certain percentage some fees are waived
VBA - PENSION
• Non-Service Connected Improved Pension– Based on means (can be affected by Medicaid)– Surviving spouses can qualify– Veteran must have
• 90 Days in service
• 1 of the 30 days: during a wartime period
• Discharge type that is better than “under other than honorable conditions”
VBA - EDUCATION
• Vocational Rehabilitation– If service-connected over 20%– Tuition, books, materials, and fees paid– Evaluation for program required
• GI Bills – Numerous Types– Chapter 1506 and 1507 - Guard and Reserves– Chapter 30 - New GI Bill (can be transferable)– Chapter 31 – Vocational Rehabilitation
VHA
• Health Care
• Adaptive Equipment and Housing
• Long Term Care
• Pharmacy Benefits
VHA – BENEFIT GROUPS• Group 1
– SC Disabilities rated over 50%
• Group 2– SC Disabilities between 30% - 40%
• Group 3– SC Disabilities between 10% - 20%– POW’s, PH Recipients– Voc Rehab Participants– Discharged for SC Disabilities by DoD
VHA – BENEFIT GROUPS (cont.)
• Group 4– A/A and HB Veterans – Catastrophically disabled veterans– May have co-pays
• Group 5– Based on lowest means– NSC Pension Recipients– SC rated at 0%
VHA – BENEFIT GROUPS (cont.)
• Group 6– SC rated 0%– Radiation/Agent Orange Exposures
• Group 7– NSC and SC rated 0% based on means– Will pay co-pay
• Group 8– Higher income, SC 0% and NSC (variable)
NH STATE BENEFITS
• Property Tax Credit– Standard = $50 , Optional = $51 - $500– Qualifiers– Surviving spouse may qualify
• Property Tax Credit Permanently and Totally Disabled– $700 - $2000– Surviving spouse may qualify– Qualifiers
NH STATE BENEFITS (cont.)
• Wartime Era Bonuses– WWII, Korea, Vietnam, PGW, GWOT– $100– Qualifiers
• License Plates and fees– POW’s, PH Recipients, PH Survivors, Vets,
Gold Star Mothers– Some fees exempt– Qualifiers
NH STATE BENEFITS (cont.)
• State Park Admission– Service-connected, NH Guard, Reserves– No fee for day use– Fees charged for other than entry
• State Veterans Home
• State Veterans Cemetery
USEFUL CONTACTS
• NH Office of Veterans Services– 1-800-622-9230 (NH only)– 603-624-9239
• U.S. Department of Veterans Affairs– 1-800-827-1000
• NH Veterans Home– 603-527-4400
USEFUL CONTACTS (Cont.)
• NH Veterans Cemetery– 603-796-2026
• VA Medical Center (Manchester)– 603-624-4366
OUR WEBSITE
WWW.NH.GOV/NHVETERANS
QUESTIONS
ANSWERS