Upload
noor-azam
View
221
Download
0
Embed Size (px)
Citation preview
7/28/2019 New iK Calendar Brochure Template Word_Erra
1/12
DECEMBER 2012
Effective Interpersonal Communication Skills Using NLP (iKnowledge SBL Khas Approved training)3 & 4 December
Professional Business Etiquette, Protocol & Image Grooming 3 & 4 DecemberHighly Effective People Skills Through the 7 Habits 3 & 4 DecemberLINE LEADERS IN ACTION! - A Program for First-time Leaders! 3 & 4 DecemberWriting Business Communications Effectively - A Write Pro Program 3 & 4 DecemberCoaching & Mentoring: How to coach & mentor 3, 4 & 5 DecemberPositive Work Attitude & Teamwork 5 & 6 DecemberSuccession Planning - Framework & Practical Implementation 5 & 6 DecemberTechnical Report Writing 5 & 6 DecemberTelephone Etiquette & Eff. Communication Skills 5 & 6 DecemberSpeaking English Confidently at the Workplace 5 & 6 DecemberSexual Harrasment 6 DecemberPersuasive Communication 12 & 13 DecemberValue of Integrity for Non-Executives 12 & 13 DecemberKecerdasan Emosi (EQ)Dan Pembentukan Sikap Positif 12 & 13 DecemberMalaysian Human Resource Management 12 & 13 DecemberPengurusan Masa Efektif 13 DecemberPemikiran Analitikal, Kreatif & Inovatif 13 & 14 DecemberBranding & Brand Culture 17 & 18 DecemberPembangunan Kejurulatihan Professional 17 & 18 DecemberMotivasi & Kemahiran Kepimpinan untuk Penyelia 17 & 18 DecemberStructuring & Creating A Power-Pact Presentation 17 & 18 DecemberGet It Right - Getting the right staff for your organization 17 & 18 DecemberEffective Warehouse & Inventory Management 17 & 18 DecemberStrategic Human Resource Planning 17 & 18 DecemberBusiness Negotiation, Persuasion & Influencing Skills 17 & 18 DecemberTime, Stress & Anger Management 18 & 19 DecemberWriting Series for Non-Executives 19 DecemberPembantu Tadbir Cemerlang 19 & 20 DecemberFor further enquiries on full details, please contact Julianna @ 03-76511000 or email [email protected] to
request for a full colour brochure / proposal
7/28/2019 New iK Calendar Brochure Template Word_Erra
2/12
JANUARY 2013
Creative Thinking & Innovation 3 & 4 January
Global Import & Export Management - Practices & Procedures 3 & 4 January
Airfreight Operation & Custom Clearance Procedures 7 & 8 January
(TNA) How to Develop Internal Training & Certification Program 7 & 8 January
Asas Pengurusan Sumber Manusia - Implimentasi & Praktis 7 & 8 January
Coaching & Mentoring: How to Coach & Mentor 7 & 8 January
Emotional Intelligence in Action! How to Earn Other Peoples S.T.A.R 9 & 10 January
Effective Budgeting Skills 9 & 10 January
Effective Business Writing Skills 9 & 10 January
Food & Beverage Training 9 & 10 January
Communicate, Collaborate & Cooperate Effectively 9 & 10 January
Concepts for Effective Warehousing 9 & 10 January
People Management Skills 14 & 15 January
The Customer Service Excellent Culture 14 & 15 January
Telephone Etiquette & Effective Communication Skills 14 & 15 January
360-Degree Collaborative Managerial Leadership Skills 14 & 15 January
Executive Development Program 14 & 15 January
Penemuan Kecemerlangan Diri & Ketrampilan Personaliti Melalui Tabiat Kerja Dinamik
16 & 17 January
Kepimpinan Penyeliaan 16 & 17 January
Building High Performance Team 16 & 17 January
Pengurusan Filing & Rekod yang Berkesan 16 & 17 January
Optimizing Sales with NLP 16 & 17 January
Budaya Kerja Cemerlang 16 & 17 January
Financial Management for Beginners & Non-Finance Personnel 17 & 18 January
Professional Email Writing Skills for Business 17 & 18 January
Strategies in Handling Sales Objections 18 January
Payroll Administration in Compliance with the Employment Act relevant Labour Legislations
29 & 30 January
Pembangunan Perkeranian 30 & 31 January
For further enquiries on full details, please contact Julianna @ 03-76511000 or email to
[email protected] to request for a full colour brochure / proposal.
7/28/2019 New iK Calendar Brochure Template Word_Erra
3/12
FEBRUARY 2013
Review & Audit of 6S Implementation for Improvement 4 & 5 February
Handling Difficult Employees & Absenteeism 4 & 5 February
Supervisory Skills Training 4 & 5 February
You Are Hired! SMART Recruitment & Selection Techniques 4 & 5 February
Finance for Non-Finance Managers & Executives 4 & 5 February
Kepimpinan & Pengurusan Organisasi 5 & 6 February Managing INCOTERMS 2010 - Implications & Applications Factor 6 & 7 February
Kemahiran Komunikasi Transformasi Diri 6 & 7 February
Event Management & MC Skills 6 & 7 February
Motivasi Kecemerlangan Kerjaya 6 & 7 February
Handling Customer Complaints & Investigation Techniques 8 February
Dangerous Goods Course for Shippers 18 & 19 February
Managing Diversity at the Workplace 18 & 19 February
Excellent Secretaries & Administrative Assistants 18 & 19 February
Executive Stress Management 20 & 21 February
Creating The Service Culture, Your Customer Deserves The Best! 20 & 21 February
Drafting & Negotiating Contracts 20 & 21 February
Financial Analysis 20 & 21 February
Pengurusan Stor & Gudang Yang Berkesan 21 & 22 February
Charismatic Public Speaking & Persuasive Presentation 25 & 26 February
Self Managed & Work in Team 25 & 26 February
Value of Integrity 25 & 26 February
Successfully & Effectively Managing A Frontline Customer Service Team 25 & 26 February
Managing Performance to Maximise Results - with DiSC Approach 25 & 26 February
Key Account Management 25 & 26 February
Leadership Skills through the Introduction of Eight Habits 27 & 28 February
Effective Interpersonal Communication Skills using NLP (iKnowledge SBL Khas Approved training)
27 & 28 February
Action Based Thinking 27 & 28 February
Technical Report Writing 27 & 28 February
Business Understanding, Planning & Organizing 27 & 28 February
For further enquiries on full details, please contact Julianna @ 03-76511000 or email to
[email protected] to request for a full colour brochure / proposal.
7/28/2019 New iK Calendar Brochure Template Word_Erra
4/12
MARCH 2013
Penyeliaan Berkesan 4 & 5 March
Employment Act 1955 - Practical Approaches 4 & 5 March
Accounting Skills for Accounts Clerks & Assistants 4 & 5 March
Pemikiran Analitikal, Kreatif & Inovasi 5 & 6 March
Effective Management of Shipping 3Ps - Procedure, Practice, Performance 5 & 6 March
Impressive & Effective Customer Communication Skills 6 & 7 March
Pentadbiran & Pengurusan Pejabat 6 & 7 March
Kursus Kemahiran Membaca dengan Laju 6 & 7 March
Leadership : Leader born of Gratitude 6 & 7 March
Conflict Management 6 & 7 March
Succession Planning - Framework & Practical Implementation 6 & 7 March
E-Procurement - Strategies for Success 11 & 12 March
Purchasing & Supply Management 11 & 12 March
Branding & Brand Culture 11 & 12 March
Systematic Thinking Out of the Box - Structured Inventive Thinking 11 & 12 March
Telephone Etiquette & Effective Communication Skills 11 & 12 March
Projecting Professional Image & Customer Service Excellent 11 & 12 March
Effective Work Delegation 11 & 12 March
Pembantu Tadbir Cemerlang 13 & 14 March
Sales Management Leadership Training 13 & 14 March
Negotiation Skills 13 & 14 March
Tender Administration 13 & 14 March
Procurement, Contracts & Tenders Fundamentals for Oil & Gas Sector 13 & 14 March
Strategic Cost Down 13 & 14 March
Cara-cara Pengurusan Aduan Pelanggan Yang Berkesan 15 March
Excellent Communication through HO-REN-SO 18 & 19 March
Secretarial & Clerical Skill Development 18 & 19 March
Mind-Set Transformation 18 & 19 March
Creativity & Mind Mapping 18 & 19 March
Dealing with Difficult Personalities @ Work - with DiSC Approach 18 & 19 March
10 Tools for Highly Effective New Managers 20 & 21 March
Effective Business Communication Writing Skills 20 & 21 March
7/28/2019 New iK Calendar Brochure Template Word_Erra
5/12
APRIL 2013
Pengurusan Stor & Inventori yang Berkesan 1 & 2 April
Time Management & Work Productivity Strategies 1 & 2 April
Supervisory Skills 1 & 2 April
Innovating & Rebranding Front Office Service Personnel 1 & 2 April
Pengurusan Filing & Rekod yang Berkesan 4 & 5 April
Kursus Kepimpinan & Menangani Krisis 4 & 5 April
Kaedah Memotivasikan Diri Di Tempat Kerja 4 & 5 April Integration of Supply Chain Management - Inventory Velocity 4 & 5 April
Effective Tendering Procedures & Bid Evaluations 8 & 9 April
Kecerdasan Emosi (EQ) & Pembentukan Sikap Positif 8 & 9 April
Human Resource Management for Non-Human Resource Personnel 8 & 9 April
Positive Work Attitude 8 & 9 April
Creating The Service Culture, Your Customer Deserves The Best! 10 & 11 April
Effective Budgeting Skills 10 & 11 April
Speaking English Confidently at the Workplace 10 & 11 April
Forecasting Stock Control & Material Inventory Techniques 10 & 11 April
Project Procurement & Contract Management 11 & 12 April
Technical Report Writing 11 & 12 April
Manual Lifting Handling - A Safe Way 12 April
Handling Difficult Customers 12 April
Power-pack Presentation Skill 15 & 16 April
Employee Empowerment & Engagement Program 15 & 16 April
Time, Stress & Anger Management 15 & 16 April
Using Excel Like A Pro 17 & 18 April
Cost Reduction without People Reduction 18 & 19 April
Persuasive Communication 22 & 23 April
Pembentukan Disiplin & Imej Diri Positif 22 & 23 April
Business Negotiation, Persuasion & Influencing Skills 22 & 23 April
Creating the Attitude of Customer Service Excellence 22 & 23 April
Effective Telemarketing 24 & 25 April
Keys to Success 24 & 25 April
Managing Performance to Maximise Results - with DiSC Approach 24 & 25 April
Enhance your Collection Through Effective Credit Management Strategies 24 & 25 April
7/28/2019 New iK Calendar Brochure Template Word_Erra
6/12
MAY 2013
Peranan Pekerja Dispatch 3 May
Getting Started as a Manager 6 & 7 May
Performance Management Using KPI & KRA 6 & 7 May
Kemahiran Komunikasi & Interpersonal untuk Supervisor & Line Leader 6 & 7 May
Managing Difficult Employees & Steps in Conducting Domestic Inquiry 6 & 7 May
Handling Difficult Customers 6 & 7 May
Brand Yourself Sales Training 6 & 7 May Finance for Non-Finance Managers & Executives 8 & 9 May
Komunikasi & Perkhidmatan Pelanggan yang Berkesan 8 & 9 May
Effective Filing & Record Towards Professional Office Management 8 & 9 May
Present & Win - Business Presentation Skills 8 & 9 May
Pemantapan Prestasi Kerja & Kepimpinan 8 & 9 May
Strategic Thinking & Planning 9 & 10 May
Transformational Leadership 9 & 10 May
Asas Komunikasi & Hubungan Interpersonal di Organisasi 13 & 14 May
Future of Branding 13 & 14 May
Communication & Delegation Skills 13 & 14 May
Purchasing Fraud: Auditing & Detection Techniques 13 & 14 May
Supply Chain Management 15 & 16 May
Train the Trainer 15 & 16 May
Behavioural Based Interview Technique 15 & 16 May
Why-why Analysis for Decision Making & Problem Solving 15 & 16 May
Lean Manufacturing 17 May
Acquiring, Selling to & Maintaining Major Accounts - Key Account Management 20 & 21 May
Executive Stress Management 20 & 21 May
Effective Implementation of Logistics & Supply Chain Strategies 20 & 21 May
Effective Negotiation 20 & 21 May
Positive Work Culture 20 & 21 May
Training Managers, Executives & Supervisors as Effective Trainers 20 & 21 May
Unlocking Innovative 27 & 28 May
Communicate, Collaborate & Cooperate Effectively 27 & 28 May
Writing Minutes of Meetings 27 & 28 May
7/28/2019 New iK Calendar Brochure Template Word_Erra
7/12
JUNE 2013
Cost Reduction & Waste Elimination 3 & 4 June
Job Analysis, Job Description & Job Specification, Documentation & Practice 3 & 4 June
Excellent Communication Through HO-REN-SO 4 & 5 June
Dealing with Difficult Personalities @ Work - with DiSC Approach 4 & 5 June
Accounting Skills for Accounts Clerks & Assistants 5 & 6 June
Speaking English Confidently at the Workplace 5 & 6 June
Transformasi Minda 6 & 7 June
Effective Management of INCOTERMS and TRADE Payment terms in Shipping 6 & 7 June
Penyeliaan Berkesan 10 & 11 June
Teknik Menangani Aduan Pelanggan Dengan Efektif 10 & 11 June
Restriction of Hazardous Substances (RoHS) 10 & 11 June
Project Procurement & Contract Management 10 & 11 June
Cost, Costing, Budget & Budgeting Control 10 & 11 June
Strategic Human Resource Planning 12 & 13 June
Pentadbiran & Pengurusan Pejabat 12 & 13 June
Kreativiti & Inovasi dalam Kepimpinan 12 & 13 June
The 7 Steps to Supplier Performance Assessment 13 & 14 June
Teknik-teknik Merancang, Melaksanakan & Mengekalkan 5S 14 June
Global Personal Branding Coaching Program 17 & 18 June
The Art of Managing Different Generations: The Gen X & The Gen Y 17 & 18 June
Effective Communication & Relationship Building Skills 17 & 18 June
Positive Work Attitude 17 & 18 June
Secretarial Enhancement Programme 17 & 18 June
Change Management 18 & 19 June
Budaya Kerja Cemerlang 19 & 20 June
360-Degree Collaborative Managerial Leadership Skills 19 & 20 June
Increasing Sales with Customer Service 19 & 20 June
TNA - Developing Training Plan & Budget 24 & 25 June
Telephone Etiquette & Effective Communication Skills 24 & 25 June
Productivity, People Development & Customer Service 24 & 25 June
Technical Report Writing 24 & 25 June
7/28/2019 New iK Calendar Brochure Template Word_Erra
8/12
MANAGEMENT & SOFT SKILL IN-HOUSE PROGRAMS
Communication1) Art & Science of Persuasion2) Better English Grammar & Business Writing
3) Dare To Speak Publ ic Speaking Programme
4) Effective Business Report Writing
5) Effective Communication Skills at Work
6) Effective Communication Skills in the Workplace
7) Effective Communication Skills using NLP8) Effective Interviewer Skills
9) Effective Technical Report Writing
10) Kemahiran Komunikasi Interpersonal
11) Kursus Kemahiran Berpidato Bebas Bersuara (BMVersion)
12) Persuasive Communication13) Persuasive Presentation Skill s
14) Powerful Presentation Skills
15) Practical MandarinBasic / Intermediate /
Advance
16) Present & Win Business Presentation SkillsProgramme
17) Presentation & Listening Skills
18) Sound Right! English Pronunciation Programme
19) Speak & Present Like a Pro- Effective Presentation
Skills20) Speaking English Confidently @ the Workplace
21) The English Express I- Basic English Programme22) The English Express I I- Intermediate English Program
23) The English Express III- Business Writing Program
24) Dare To SpeakPublic Speaking Programme
DiSC Series1) Dealing with Difficult Personalities @ Work- With DiSC
Approach
2) Interview Skills: Hiring the Right Person- W ith DiSCApproach to
Selection3) Maximizing Supervisory Potential and Coaching
Others- With DiSC
4) Maximizing your Strengths as a Manager- With DiSCApproach
5) Striving for Stellar Service- With Introduction to DiSCCustomers
6) Reading & Interacting
7) The Results Driven Manager: Managing Performance
to Maximize
Results- With DiSC Approach
Creativity & Innovation1) Creative Thinking and Decision Making2) Creative & Analytical Thinking and Problem Solving
Skills3) Mind-Mapping & Problem Solving Skills
Customer Service1) Building Passion for Customer Service2) Customer Service for Front-l iners
3) Frontline M anagementLeverage on your strength
4) Handling Difficult People
5) High-Impact & Superior Customer Services6) Increasing Sales with Customer Service
7) Magnetic Customer Service Skill8) Perkhidmatan Pelanggan Barisan Hadapan (BM
Version)
9) Professional Customer Service & T elephone Etiquette
10) Successfully Managing Behavior and Relationship
11) Customer Service Excellence-Delivering ExceptionalService
Experience
12) Quality Service Communication Skills
13) Enhancing Customer Relations for Better Service14) Train The TrainerCoaching Service Stars!15) Towards Service Excellent
16) Komunikasi & Perkhidmatan Pelanggan YangBerkesan
17) Ke Arah Perkhidmatan Cemerlang (BM Version)
Finance & Accounting1) Applied Project Financing
2) Business Accounting for Non-Accountants
3) Cost Savings & Increased Productivity in Todays
World4) Documentary Credits
5) Engineering Finance and Economics
6) Finance for Non Finance Personnel7) International Standard Banking Practice (IBSP)
8) Managing Business Risks to stay a float
9) Strict Compliance to Letter of Credit & UCP 600
10) Understanding Finance for Non Finance Personnel11) Accounting Skills For Account Clerks & Assistants
12) Budgeting & Cost Control
13) Effective Cash Flow M anagement
14) Effective Book-Keeping Skills
15) Forensic Accounting
7/28/2019 New iK Calendar Brochure Template Word_Erra
9/12
16) Tax Efficiency & Effectiveness For Employers &
Individuals
(Including Withholding Tax)
Human Capital Management1) Effective on Job T raining2) Essential Skills for Executives / Supervisors / Skilled
Workers
3) Instructional System Design (ISD Programs)
4) The Eight Elements of Effectiveness for Executives
5) Train the T rainer
6) Training Needs AnalysisDeveloping Annual TrainingPlan & Budget
7) Advanced TNA Strategies Workshop
8) What Most Successful Managers Do Differently
9) Strategic Human Resource Planning
10) Essential HR Skill s Training11) HR For Non-HR Managers & Executives
12) Succession Planning
Professional Development Program1) Development Program for Secretary & Clerical
2) Diploma in Training Skill s Certification3) Program Pembangunan Setiausaha (BM Version)
4) Pembangunan Perkeranian (BM Version)
Motivation & Coaching1) Coaching & Mentoring
2) Mastery in Appl ied Coaching & Mentoring
3) One-on-One Action Life Coaching for
Performance Excellence4) Life Coaching for Excellence in Performance
5) Successful Coaching @ Work
6) Team Life Coaching for Performance7) Creating A Team Warrior
8) Motivasi Pekerja (BM Version)9) Motivation & Job Satisfaction
Leadership & Team Building1) KepimpinanCabaran buat Eksekutif (BM Version)
2) Leadership Training Program3) Membina Pasukan Cemerlang (BM Version)4) Self Managed Work Teams
5) Team Building (Outdoor / Indoor)6) T ransformational Leadership
7) Powerful Tools For Managers Development
Programme
8) Team Building For Better Performance9) Transforming Into T he Next Generation Leaders
Sales & Marketing1) Achieving Optimum Sales Performance with NLP
2) Be An Outstanding Sales Consultant - Consultative
Selling
3) Be Your Own Sales Manager
4) COMMUNICATING VALUE TO CLOSE- Effective Selling5) Corporate Branding
6) Decoding The Human Behind the Customer
7) Effective Telemarketing
8) Essential / Advanced Selling Skills
9) How to Sell Yourself10) How to motivate your Sales team
11) Influencing & Negotiation Skills12) Negotiation Skills Using NLP
13) Optimizing Sales with NLP
14) Personal Development for Performance Excellence
15) POWERSELL - Effective Selling Skills for Results
16) PROSELL + Effective Selling to the Medical Profession17) PROSELL + Professional Selling
18) Sales M anagement
19) Sales Performance with NLP
20) Selling in Hard Times
21) Selling TechniqueFearless Art of Sell ing Skills22) Speak The Language of Customers - Essential Sales
PresentationSkills
23) Strategic Key Account M anagement
24) The Art of Retail Selling
25) The Power of Negotiation26) The Sales Professional- Effective Selling Skills
Program
27) What Most Successful Managers Do Differently
Corporate Grooming Programs1) 3D - Transformation Workshop - See A Different You InJust 6 Hours! 2) Scarf / Tudung Tying
3) Basic & Professional Make-up Classes
4) Business Etiquette & Protocol5) Colours to Empower & Colour Psychology
6) Grooming and Business Etiquette
7) Guess My Age! Workshop
8) How Your Image Moves You Ahead In Your Business/
Peers?
9) Image Building10) Lasting Impact With Your Profession Image - For Men
& Women
11) Professional Business Etiquette, Protocol & ImageGrooming
12) Professional Grooming & Career WardrobeManagement
13) Secrets To Get You Started! - Fundamentals In your
Wardrobe
14) Tricks & Treat
15) Uniforms & Dress Code Image Consulting
7/28/2019 New iK Calendar Brochure Template Word_Erra
10/12
Personal Development1) Effective Problem Solving & Decision Making
2) Developing Self Discipline & Good Self Image
3) Interpersonal Skills using NLP
4) Meyelesaikan Masalah secara Berkesan (BM Version)
5) Penemuan Kecemerlangan Diri dan KetrampilanPersonaliti
Melalui Tabiat Kerja Dinamik (BM Version)
6) Pengurusan Stress (BM Version)
7) Stress M anagement
8) Time, Stress & Anger Management
Safety1) Basic Fire Fighting and Prevention
2) Basic Occupational First Aid Training Course
Program- Recognised
by DOSH3) Occupational First Aid & CPR Training Programme
Event Management1) Event Management Skills2) Kursus Pengurusan M ajlis Cemerlang (BM Version)
3) The Art of Protocol & Emceeing
Project Management1) Fundamentals of Project Management2) Project Cost Estimation (Based on ProjectManagement Proven
Methodology & Best Practices)
Performance & Quality
Improvements1) ISO / Audit
2) ISO 9001 Quality Management System
3) ISO 9001 Lead Assessor
4) ISO 14001 Environmental M anagement Standards
5) OHSAS 18001 Occupational Health and Safety6) TS 16949 International Quality Management
Standards
7) Kaizen- Kaikaku / 5S8) 7 QC Tools
9) Total Preventive Maintenance (TPB)10) Total Quality Management (TQM) for Winning
Organization11) Integrated Management System
12) Quality Improvements using 7 QC T ools (made easy
using Microsoft Excel)
13) Statistical Process Control I (SPC 1)
14) Statistical Process Control II (SPC 2)15) Project Presentation Skills for Small Group Activities
(SGA)
16) Quality Control Circle (QCC)
17)Kawalan Mutu Kaedah Statistik (SPC) (BM Version)
18) 7 Alat-alat Kawalan Kualiti (7 Alat QC) (BM Version)
19) Pasukan Kawalan Mutu (QCC) (BM Version)20) Kemahiran Persembahan QCC/ SGA (BM Version)
21) 5S Good Housekeeping Practices
22) Action Revolution
23) The QCD Factor for Excellent Business Results
24) High Performance Team Based Projects for WorldClass Results
25) Key Performance Indicator26) Key Performance Indicator & Balance Scorecard-
Practical Approach
27) Total Quality Management- a Business Philosophy
that make Your Business Results Cetained!
28) World Class Performance Applying the 12 Laddersto WCP Scorecard
29) Work M easurement Techniques
Strategic Management1) Strategic Planning & M anagement2) Crisis Management using a Psychological Approach
3) Change management for the 21st Century
4) Basmi Pembaziran, Tingkatkan Produktiviti (BM
Version)
Supervisory Management1) Effective Supervisory Skills
2) Motivasi dan Kemahiran Kepimpinan untuk Penyelia
(BM V ersion)
3) Penyeliaan Berkesan (BM V ersion)4) Supervisory Development Programme
Workplace Management1) Business Ethics
2) Applying Emotional Quotient (EQ) at the Workplace
3) Psychology of Influencing People at the Workplace4) Psychological & Physical Self-Defense for Better Work
Performance
5) Budaya Kerja Cemerlang (BM V ersion)
6) Kumpulan Meningkatkan Mutu Kerja (BM Version)7) Sikap Kerja Positif (BM Version)
7/28/2019 New iK Calendar Brochure Template Word_Erra
11/12
Import, Export & Logistics
Management
Logistics / Supply Chain Management
1) Strategizing Logistics Operations for Customer Service
Excellence2) Effective Implementation of Logistics Operations
3) Global Logistics Risks and Costs M itigation
4) Empowering Global Distribution with Logistics
Proficiency
5) Effective Logistics & Supply Chain Management inGlobalization
6) Managing Logistics Cost and Export Practices7) Powerful Purchasing Negotiation Techniques
8) Green Logistic
Warehouse / Inventory Management
1) Material and Inventory Management2) Effective Warehouse & Inventory Management
3) Forecasting Stock Control & Material Inventory
Techniques
4) Advanced Warehouse, Stores & M aterial
Management5) Hyper-martWarehouse & Distribution Management
6) Warehouse Storage Operations M anagement7) Warehouse & Distribution Management In SCM
Environment
Shipping Management1) Effective Global Shipping Management (3Ps)2) Shipping & Import-Export Documentation Risks
3) Managing the Bill of Lading in Global Shipping
4) International Freight Management
5) Global Freight Forwarding6) Shipping Interpretation for Non Shipping Executives
7) The Fundamentals of Shipping Practice
8) Understanding of Shipping of Dangerous Goods (DG)9) International Trade Documentation & Shipping
Practices
Customs Management
1) Malaysian Import-Export Procedures &
Documentation
2) Licensed Manufacturing Warehouse (LMW)3) Treasury Exemption
4) WTO Valuation Agreement5) Customs Incentives and Facilities for Importers,
Exporters & M anufacturers
6) Classification of Goods
7) Refund and Drawback Claims under the Various Acts
of the Customs Departments8) Objectives & Benefits of Free Trade Areas and Its
Related Customs Procedures In M alaysia9) Sales Tax
10) Understanding Goods and Service Tax (GST) In
Malaysia
International Trade Management
1) Formulating Export Strategies in Global Trade
2) Avoidance of Documentation Risks in Cross Border
Trade
3) Strategizing Application of INCOTERMS4) Managing INCOTERMS and Trade Payment Terms in
Import Export
5) Understand INCOTERM 2010
6) INCOTERM 2010 & Negotiation Strategies For Import
& Export Biz
Contract Management1) Contract Administration : Understanding &
Implementing Contractual Obligations2) Contract Management & Auditing
3) Contract M anagement Strategy & Governance
4) Contract Preparation & Management
5) Contracts-Reading, W riting & Negotiating
6) Advanced Contract M anagement7) Project Procurement & Contract Management
8) Document Control In Contract Management9) Drafting & Negotiating Contracts
10) Effective Tender Design & Contract Management
Filing & Records Management1) Effective Filing & Records Towards Professional Office
Management
2) An Effective Records Creation, Classification &
Disposition Pragram3) Improve Your Organisations Records & File Plan
4) Records Management In Compliance to 5S, ISO 9000& ISO 15489
5) Laws, Rules, Guidelines & Procedures For Proper
Records Management
6) 12 Steps To Inexpensive Records Management
Implementation
Industrial Relations1) Domestic Inquiry -Effective Investigation &
Prosecution Procedures
2) Domestic Inquiry -Investigation & Prosecution Of
Fraud Misconduct3) Domestic Inquiry -Investigation & Prosecution Of
Procurement Fraud
4) Domestic Inquiry -Prosecution Process & Procedures
5) Dismissal Procedures & Domestic Inquiry6) Sexual Harassment In WorkplaceInvestigation &
Prevention
7) Security Administrative Investigation
8) Sekuriti Dalaman - Pengendalian Siasatan (BM
Version)
7/28/2019 New iK Calendar Brochure Template Word_Erra
12/12
9) Employee RelationsNegotiation & Preparation For Collective Agreement
Writing Series1) Effective Business Communication Skills
2) Effective Business Writing Skills
3) Technical Report Writing4) Writing Emails Effectively For Quick Results
5) Proficient Writing For Engineers / HR Practitioners / Auditors / New
Executives
6) Proficient Email Writing For Customer Service Executives
7) Structuring & Creating A Power-Pact Presentation
8) Writing Workplace Policies, Procedures & Instructions That OthersCan Understand Use Easily
Note:Some of the trainings above could be delivered in Bahasa Malaysia upon request.Couldn't find what you have in mind? Talk to us.