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PRACTICES FOR A SAFE WORKPLACE

International Container Terminal Services, Inc.

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About this document“Practices for a Safe Workplace” is ICTSI’s interim guidance on the Company’s response to prevent and reduce transmission of the Coronavirus disease-2019 (COVID-19) in our workplace, maintain healthy business operations, and reduce its impact on employees and stakeholders. This document will be continuouslyupdated based on ICTSI’s current best practices and guidelines, and as additionalgovernment issuances/advice becomes available.

Guidelines, policies, and regulations discussed in this document were prepared in the context of ICTSI’s flagship operations at the MICT and as baseline for its eventual rollout across other terminals.

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PRACTICES FOR A SAFE WORKPLACE

International Container Terminal Services, Inc.

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Table of Contents• About this document 2

• Message from our EVP 6

• Our response to COVID-19 8

• Responsibilities of every ICTSI employee in our future workplace 11

• Part 1: Employee Guidelines 14 • Going to work • Riding ICTSI shuttles • Upon entering the Administration Building and the terminal • Inside the workplace • Going to lunch, in mess halls and break rooms • Comfort rooms and lactation stations • Using port equipment and vehicle fleets • Contact with vessel crews • Contact with other port users (truckers, brokers, other terminal visitors) • Public and high foot traffic areas in the terminal • Waste disposal • Official business and field work • Going home after work and arriving at home

• Part 2: Company Guidelines 22 • Allowing entry or not to ICTSI premises • Managing COVID-19 cases • Clinic protocols for duty and transport to hospitals • Contact tracing • Reporting protocols to public health authorities • Decontamination of work areas • On public and high-traffic areas • On waste disposal • On contractors, concessionaires, and their staff • Screening for returning employees • COVID testing for employees • Employee and safety communication

• COVID-19: Supporting our Stakeholders 30

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• Appendices 34 Company Forms and Flowchart 35

Corporate HR Guidelines on Workplace Prevention and Control of COVID-19 44

MICT Rules of Engagement at the Terminal 53

DOH Administrative Order No. 2020-13: Guidelines for the Inclusion of the Coronavirus Disease 2019 (COVID-19) in List of Notifiable Diseases for Mandatory Reporting to the Department of Health 57

PPA Memorandum Circular No. 18-2020: Guidelines for the Prevention, Control, and Mitigation of the Coronavirus Disease (COVID-19) in the offices and Facilities of the Philippine Ports Authority (PPA) 71

DTI and DOLE Interim Guidelines on Workplace Prevention and Control of COVID-19 77

DOH Memorandum No. 2020-0220: Interim Guidelines for Return-to-Work 85

DOH Memorandum No. 2020-0200: Omnibus Interim Guidelines for the Quarantine and Testing Procedures for All Arriving Overseas Filipinos (OFWs) and Foreign Nationals during the Coronavirus Disease 2019 (COVID-19) Pandemic 90

DOLE Labor Advisory No. 18, s. 2020: Guidelines on the Cost of COVID-19 Prevention Measures 105 DPWH Department Order No. 35, s. 2020: Construction Safety Guidelines for the Implementation of All DPWH Infrastructure Projects during the COVID-19 Public Health Crisis 106

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MESSAGE FROM OUR EXECUTIVE VICE PRESIDENT

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ICTSI is proud to be a frontliner in the task of delivering essential goods, medicine and medical supplies to fight the pandemic. Extraordinary efforts were made by each and everyone one of us to achieve this feat amid what is probably the most daunting work environment we have ever had to work in. Through it all, we took great consideration to keep our employees and our stakeholders safe, sound and healthy.

We realize that as we gradually move into what will now be our future workplace, we will have to adopt and adapt to new social behavior and norms in the way we conduct business. At the same time, we will have to ensure that our workplace continues to be a safe, secure and hygienic zone.

This guide – Practices for a Safe Workplace – will steer us into transitioning into what will now be our future workplace. I urge you to read it, to adopt it, as these will now form part of our daily work routine for the foreseeable future. It should help us to go about our tasks with renewed vigor and in a more responsible fashion with the comfort of knowing that we are doing so in a safe secure and hygienic atmosphere. It also manifests our solidarity with our governing agencies as it incorporates their directives for conducting business post-pandemic. This guide will be evolving, and changes may be made as new circumstances arise.

Let us all help each other to remain safe and healthy. We should be even prouder now that we are able to move into the future.

29 May 2020

Christian R. GonzalezExecutive Vice President

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OUR RESPONSE TO COVID-19

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Our response to COVID-19

Four Areas of Focus

Swift and significant action taken to protect our people and our business

Protecting our lives and livelihoods, our people remain our No. 1 priority

Living by our values: providing support and care for our host communities

Implementing measures to ensure ICTSI’s continued agility and

financial resilience

Continuing to provide excellent services to our customers

The COVID-19 pandemic has changed the world as we know it. In this challenging time, ICTSI’s mission to keep the global supply chain moving has never been more important. We are proactively doing our part to facilitate the movement of global trade by ensuring all our terminals around the world continue to operate safely and efficiently throughout this crisis. Our collective response to this crisis focuses on protecting the lives and the livelihoods of our employees and port users, maintaining the high quality of service for our customers, supporting our partner communities and stakeholders, and ensuring the continuity of our business

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Our top priority is the health and safety of every ICTSI employee. Across our business units, we implemented remote work arrangements where possible and continue to provide our employees with resources and updates on the latest health guidelines from local authorities. We also set up mandatory health and temperature screenings in all terminal entry points and conduct regular disinfection of our facilities to safeguard employees manning our critical operations. To maintain the smooth flow of cargo in and out of our ports, we continue to support cargo owners and truckers to help minimize the logistical disruptions created by COVID-19. We adjusted some of our policies and continue to work closely with our clientele to ease cargo flow. Our operation is but a link in the larger logistics chain, and the only way to minimize disruptions in the chain is for all the links to work. ICTSI also remains steadfast in its commitment to partner communities, which are some of the most vulnerable to the economic and social impacts of COVID-19. Across the Group, our terminals have mobilized localized efforts to assist their re-spective host communities and support partner government initiatives. Wherever we operate, our success has always been anchored on our deep-rooted culture of compassion for our people and stakeholders. We will continue to work alongside our host communities and navigate this difficult time together. ICTSI is not a stranger to crisis. We have overcome many challenges. We thank our global management team and all our employees for their resilience during this unprecedented time. The lessons from this pandemic will help us emerge stronger and more connected to the communities we serve and our stakeholders in the supply chain. We will continue to mobilize our resources and implement necessary measures as we embrace the new normal while staying true to the values that have driven our success for the past three decades.

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With varying degrees of quarantine and lockdown scenarios across the globe, ourcurrent way of work life has been disrupted as we join global efforts to control thespread of COVID-19. As our ports and terminals will have to continue operating 24/7to ensure the uninterrupted flow of trade in countries where we operate, it is a mustfor every ICTSI employee to adapt with resilience to ensure that we protect eachother, our facilities, and our stakeholders.

In our workplace, every ICTSI employee should continue to:

Maintain good personal hygieneGood personal and respiratory hygiene is still the very best weapon in any fight between humans and contagious diseases. This includes wearing of face masks, regular hand-washing and use of alcohol rub, avoid touching the face, and follow proper cough etiquette.

Observe physical distancingPhysical distancing is exactly what it sounds like: limiting face-to-face contact with other people. Given the public health risks of COVID-19, keeping space between you and others is one of the best tools we have to avoid being exposed to this virus and slowing its spread locally and across the globe.

Protect each other’s safety by monitoring health signsPeople with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Employees are advised to stay at home and report to their line managers if they experience any of or a combination the following symptoms: cough, shortness of breath or difficulty breathing, fever, chills, muscle pain, sore throat, and loss of taste or smell.

Responsibility of every ICTSI employee in our future workplace

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Increasing physical and mental resilienceWith the realities of our newly virtual lives, it is normal to feel sad, stressed, confused, scared or angry during a crisis. Taking steps to look after your wellbeing can help you deal with the anxiety and stress associated with the COVID-19 out-break.

• Make some lifestyle changes Finding an activity or goal that’s completely different from the things causing you stress is a great way to deal from everyday pressures. If stress or anxiety is making you feel lonely or isolated, shared hobbies can also be a good way to meet new people.

• Look after your physical health Being physically active, eating healthy, and getting adequate rest are important for both our physical and mental health. Even making small changes, such as going for a regular walk outside, or changing unhealthy eating habits may help you feel less stressed.

• Building your support network Remember that whatever you’re going through that’s causing you stress, you don’t have to cope with it alone. Maintaining social contact with loved ones, co-workers, family, and friends will help you feel less overwhelmed.

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Strictly adhering to our reporting procedures for sicknessAs per workplace guidelines issued by the World Health Organization (WHO), anyone with even a mild cough or low-grade fever (37.5 °C, or more) needs to stay at home and isolate. Employees should also stay home (or work from home) if they have had to take simple paracetamol/acetaminophen, ibuprofen or aspirin, which may mask symptoms of infection.

Employees should truthfully and honestly inform the Company, through the weeklyHealth Checklist and your Department/Section Managers, if:

• You experience any COVID-19 related symptoms;• You have been exposed to a confirmed COVID-19 patient, or had any contact with any person who has COVID-19 symptoms;• You had travel history outside of the Philippines; and• You took any COVID tests outside of work.

Any non-disclosure or concealment of travel history and current health condition orexposure shall be administratively liable and will be dealt with accordingly.

Employees manifesting any of the symptoms for COVID-19 should inform theirrespective Department/Section Managers and are encouraged to contact theICTSI Clinic through the following:

Email: medicalstaff@ictsi.comLandline: +63 2 8247 8041Mobile: +63 919 632 0853

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EMPLOYEE GUIDELINES

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EMPLOYEE GUIDELINES

Employee Guidelines

Going to work• All employees should accomplish the Health Checklist prior to entering the terminal/workplace, and should be submitted to your respective HR departments before reporting for work. For now, this checklist should be accomplished weekly and submitted weekly. Employees are also required to accomplish an Oath of Undertaking that attests to your physical fitness to work.• Prepare your own Personal Protection Kit • Alcohol-based sanitizers • Face mask • Gloves (for frontline services)• Employees are encouraged to prepare their own meals, whenever possible• Wear your mask the moment you step out of your home.• If commuting via public transportation: • Maintain physical distance inside the vehicle • Use cashless payment, if available • Avoid touching handrails or other high-touch areas as much as possible • Sanitize hands after touching money, handrails, doors • Try to travel outside rush hours

Riding ICTSI shuttles• Observe at least 1-meter distance from other passengers while waiting• Maintain physical distance inside the shuttle/vehicle• Use the provided hand sanitizers after touching frequently-handled objects, including handrails and door knobs• For roving vans inside the terminal, only a maximum of six passengers shall be allowed to board

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Upon entering Administration Building and the terminal• Follow the protocols upon entry (disinfect footwear in the shoe bath, queue for temperature check, keep your masks on, observe physical distancing) in all main entry points at the terminal: Administration Building, Customer Lounge, Pass Control/Reception, Turnstile to Terminal and UBP.• Individuals with temperature at 37.5 °C or lower and responded “No” to all questions in the Health Checklist will be allowed to enter the terminal. • Aside from wearing masks, use appropriate Personal Protective Equipment (PPE) when entering the terminal premises.• For employees in the Admin Building: Use of stairs shall be subject to physical distancing requirements. Entry to the Admin Building shall be at the West Wing, while exit will be at the East Wing.

Inside the workplace• All employees should wear face mask at all times, and remove the same only when eating and drinking. Duty supervisors up to managers shall ensure that all team members are wearing face masks at all times. • Everybody must observe the wearing of additional PPE as needed by their function: • Security personnel must wear face mask, face shield and disposable gloves.

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• Receptionists, tellers, info personnel, cleaners and employees must wear face ask and disposable gloves.• Observe at least 1 meter physical distancing in the staff and training areas. The following areas shall comply with physical distancing rule: • All entry and exit points • Queuing • Walking between offices • All forms of meetings and discussions • Servicing clients • When boarding and inside shuttles and service vehicles • Vessel embarkation and disembarkation• Routinely sanitize using alcohol-based rubs, made available in entry and exit points, corridors, conference areas, comfort rooms, and stairways.• As much as permissible, conduct internal meetings and trainings virtually. Electronic and paperless work, as far as practicable, should be utilized.• Follow ingress/egress routes inside your area. Directional signs will be posted. • Always keep your area clean – as much as possible, disinfect your work stations before and after use. Avoid using the phones, desks, computers, and other work tools of your co-workers.

Going to lunch, in mess halls and break rooms• Eating in communal areas is highly discouraged. Employees may eat in individual work stations.• Wear your mask at all times except when you are eating and drinking.• Whenever possible, try to bring your own meals and utensils.

Comfort rooms and lactation stations• Employees should always wear masks and wash their hands when using comfort rooms and lactation stations (at Admin Bldg. 2nd Floor, for female employees). • Always observe occupancy limits and maintain physical distancing.

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Using port equipment and vehicle fleets• Alongside required PPEs inside the terminal, employees should be wearing masks and wear gloves at all times when using port equipment and vehicle fleets.• Before and after using, and as a matter of courtesy to the next user, disinfect high-touch areas of the port equipment / vehicle – including door knobs, steering wheels, buttons, tablets, among others by sanitizing it using a cloth or tissue dabbed with alcohol rub.

Contact with vessel crews• All stevedores, particularly those involved in quayside operations, should refrain from making any contact with international vessel crews and other personnel involved in quarantine procedures. As permissible, limit interaction to a single crew member only.• All stevedores assigned to board the vessels should wear face masks and gloves at all times, on top of other required PPEs.• All stevedores should perform hand hygiene and disinfection procedures at designated sanitation stations immediately after disembarking the vessel. • Any identified physical or health hazards should be immediately reported to the assigned vessel supervisor or any HSE personnel.

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Contact with other port users (truckers, brokers, other terminal visitors) • All employees, particularly those involved in critical front line services (those requiring face-to-face interactions) and landside operations, should always wear face masks and gloves, on top of other required PPEs.• Hand hygiene and disinfection procedures should be routinely performed.

Public and high foot traffic areas in the terminal• Employees are highly encouraged to practice physical distancing and observe occupancy limits in public and high foot traffic areas – including Pass Control, designated smoking areas, billing centers, banks, customer lounges, automated teller machines, among others. Always wear face masks, routinely perform hand hygiene measures, and use foot baths before and after entering these locations.• Follow ingress/egress routes at your area. Directional signs will be posted.

Waste Disposal• The disposal of mask, gloves, PPEs, hygiene materials and non-infectious medical wastes should only be disposed of the designated yellow trash bins, and not in regular trash bins within your immediate work stations or mess halls.• Such wastes will be considered as hazardous wastes and must be segregated into separate enclosed receptacles, bins, or completely sealed plastic bags prior to collection.

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Official business and field work• As much as permissible, conduct meetings virtually.• When visiting other offices, follow all ICTSI protocols and respective client protocols on health and safety.• As much as possible, use a private or company vehicle when going to and from official business. If taking public transportation, please take necessary precautions on physical distancing and sanitation.• Inform your Department/Section manager immediately for any concerns regarding client protocols or requests which you feel may jeopardize your health and safety.

Going home after work and arriving at home• Try to leave the office individually instead of departing together in groups• Follow the proper physical distancing guidelines and hand sanitation when using public transportation.• Disinfect your shoes and if it is safe, leave them outside. • Discard single-use masks in a closed bin. For reusable masks, wash them thoroughly and have them air-dried.• Disinfect your gadgets and other personal belongings that may have been exposed in public areas.• Wash your hands properly after entering your home. Take a bath and change into clean clothes before interacting closely with your loved ones.• Get enough sleep to strengthen your immune system.

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AVOID THE SPREAD OF COVID-19IN OUR WORKPLACE

OUTSIDEHOME

ENTRYPOINTS

WORKPLACE

BREAKS

HOME

Avoid handshakes& touching surfaces

frequently touched by other people

Always wear face mask or cover your mouth &

nose with cloth

Use tissue, cloth or sleeves to cover when coughing & sneezing

Discard used tissues & PPEs in an enclosed

trash bin

Maintain physical distancing in public

transportation

Frequently wash hands for 20 seconds

Have your temperature

checked before entering

Stay at least 1 meteraway from others

Remove & disinfect the shoes you used outside

of home

Observe staggered lunch schedules

Bring your own utensils & tumblers

Conversation with masks off during meal

time is discouraged

Dispose waste properly

Wash hands after handling dirty clothes

& shoes

Shower before interacting with anyone at home

Wash clothes worn at work

Videoconferencing shall be utilized for lengthy

discussions

Avoid sharing of tools& equipment

Always clean& disinfect

workstations

Disinfect your footwear by soaking on doormat

with disinfectant

Have a pocket hand sanitizer & use it after touching any surface

Sanitize both hands at the nearest sanitizer area

Wear face mask at all times & remove only when eating/drinking

Avoid public places & stay at least 1 meter

away from others

HA

ND

SAN

ITIZ

ER

36.6

Avoid touchingyour eyes, nose & mouth

1 meter

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COMPANY GUIDELINES

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COMPANY GUIDELINES

Company GuidelinesAllowing entry or not to ICTSI premises• All employees and visitors shall wear face masks at all times and remove the same only when eating/drinking, consistent with Philippine Ports Authority (PPA) guidelines on “No Face Mask, No Entry” policy. Those without face masks shall be denied entry. • All employees are required to accomplish weekly the Health Checklist prior to entry as well as the Oath of Undertaking, that attests to their physical fitness to work. These should be submitted to their respective HR Departments. For MICT and as the need arises, daily submission of Health Checklists may be implemented.• Employees have full responsibility to inform the company of their health condition and travel history. Any non-disclosure or concealment of travel history and current health condition or exposure shall be administratively liable and will be dealt with accordingly.• All visitors must accomplish the Visitor Health Checklist and PPA Entry Forms prior to entry. • Body temperature must be checked and recorded by the security personnel in-charge. Individuals with temperature at 37.5°C or lower and responded “No” to all questions in the Health Checklist may enter the facility.• Employees with temperature greater than 37.5°C, even after a 5-minute rest, or needs further evaluation by the Clinic staff based on the information provided in the Health Checklist, are not be allowed to enter the premises and shall be referred to the Clinic. • Visitors with temperature greater than 37.5°C, even after a 5-minute rest, or needs further evaluation by the Clinic staff based on the information provided in the Health Checklist, shall not be allowed to enter the premises and shall be advised to consult a doctor.• Foot baths are provided at the entrance while hand sanitizers are provided at the entrance, corridors and stairways.• If there is a queue at the building entrance, physical distancing of one (1) meter shall be observed. Physical distancing shall be ensured and monitored by the security personnel in-charge.• Vehicles entering the Administration Building shall likewise undergo disinfection in accordance with the facility management’s procedures.

Managing COVID-19 cases• In the event that an employee who reports for work or visitor is suspected of having COVID-19, the Clinic shall evaluate his/her responses based on the Health Checklist. The suspected case should be immediately instructed to wear a medical mask, follow cough etiquette, and practice hand hygiene. Furthermore, the suspected case should be isolated in a predefined isolation ward, cabin, room or quarters, with the door closed.• Employees suspected of having COVID-19 will immediately undergo screening and testing.

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• Depending on the outcome of the initial screening, Clinic protocols for duty and transport to hospitals shall immediately apply, along with Reporting protocols to government agencies.• Depending on the outcome of the initial screening, Contact tracing protocols shall apply, along with the disinfection and decontamination of work areas.• Employees who exhibit symptoms of mild cough or fever, or those who have to take simple paracetamol/acetaminophen, ibuprofen or aspirin are encouraged to stay at home, and report their symptoms to the Clinic and their Department/Section managers.

Clinic protocols for duty and transport to hospitals• ICTSI shall endeavor to sustain the operation of the Clinic even with the Clinic protocols for duty and transport to hospitals• ICTSI shall endeavor to sustain the operation of the Clinic even with the increased risk by the COVID-19 pandemic. All protocols will be taken with serious consideration and thought to ensure the safety of all patients and medical personnel.• In the context of a pandemic, the role of the ICTSI Clinic is to screen employees for work and not to treat medical conditions, particularly those which may be potentially related to COVID-19. ICTSI shall refer any suspected cases involving its personnel, visitors, or disembarking vessel crews to health authorities in such cases.• No patient shall be allowed to enter the Clinic (only at the designated Screening Areas).• A separate designated isolation area for suspected COVID-19 cases shall be identified.• Medical PPEs should only be discarded at designated yellow trash bins for infectious materials.• The screening area and Company Clinic shall be properly disinfected every shift.

For screening nurses• Every shift, ICTSI will assign a screening nurse that will be on duty at the screening area.• Screening nurse shall be responsible for assisting the patient in accomplishing the medical form, assess patient through interview and get vital signs as necessary.• Screening Nurse should wear level 1 PPE while at the screening area • N95 mask • Face shield • Gloves • Disposable gown• If no suspected case: During lunch break, or in any case the screening nurse needs to go inside the Clinic (bio breaks, among others), s/he shall do proper doffing of level 1 PPE. All PPE shall be placed at the screening area before entering Clinic, and can be used again by the same nurse when returning to duty at the screening area.

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• If with suspected case: Screening nurse shall do proper doffing of level 1 PPE and all used PPE must be discarded at designated yellow trash bins for infectious materials.

For nurses inside the clinic• Nurse inside the clinic shall handle the administrative work, such as updating of employee records, sending of clinic reports and giving prescribed medicines to patient thru the screening nurse using our clinic window.• Nurse inside the clinic should wear the following PPE: • Surgical mask • Gloves

Doctor on duty• Doctor will assess ALL patients in the screening area.• Doctor should wear level 1 PPE while at the screening area. • N95 mask • Face shield • Gloves • Disposable gown• If no suspected case: During lunch break, or if the doctor needs to go inside the clinic (bio breaks, among others), s/he shall do proper doffing of level 1 PPE. All PPE shall be placed at the screening area before entering clinic, and can be used again by the same doctor when returning to duty at the screening area.• If with suspected case: Doctor on duty shall do proper doffing of level 1 PPE and all used PPE must be discarded at designated yellow trash bins for infectious materials.

On transfer to hospitals• If the Clinic decides to handle a suspected COVID-19 case, transfer of the suspected case to designated health care facilities for further assessment and laboratory testing should be arranged as soon as possible by HSE, in cooperation with local health authorities.• Transporting personnel should wear level 1 PPE while transferring the suspected COVID case: • N95 mask • Face shield • Gloves • Disposable gown• Transporting personnel shall do proper doffing of level 1 PPE and all used PPE must be discarded at designated yellow trash bins for infectious materials. Ambulance used in transporting suspect COVID-19 cases should be decontaminated before allowing subsequent transport.

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Contact Tracing • WHO defines a contact as a person who experienced any one of the following exposures during the 2 days before and the 14 days after the onset of symptoms of a probable or confirmed case: • Face-to-face contact with a probable or confirmed case within 1 meter and for more than 15 minutes; • Direct physical contact with a probable or confirmed case; • Direct care for a patient with probable or confirmed COVID-19 disease without using proper personal protective equipment; or • Other situations as indicated by local risk assessments.• To avoid delays in implementing health measures, contact tracing should begin immediately after a suspected case has been identified without waiting for laboratory results. Every effort should be made to minimize the exposure of other employees to environmental exposures of the suspected case, and contacts must be separated from other employees as soon as possible.• In case an employee tests positive, all those present in the work area and with interaction with the patient will be asked to go on 14 days home quarantine, with instruction for monitoring of symptoms. If suspected employees test negative or do not report any symptoms after 14 days, they will be allowed to report back for work.• If test/assessment was done by the ICTSI Clinic, the Clinic shall lead efforts on contact tracing amongst employees.

Reporting protocols to public health agencies• Republic Act No 11332 or the Mandatory Reporting of Notifiable Diseases and Health Events of Public Health Concern Act was enacted to protect the people from public health threats through the efficient and effective surveillance of notifiable diseases including emerging and re-emerging infectious diseases. • Meanwhile, Administrative Order No. 2020-0012 issued by the DOH on March 17, 2020 included Coronavirus Disease 2019 (COVID-19) as among the notifiable diseases to be mandatorily reported to public health authorities through a defined surveillance system.• In view of the pandemic brought about by COVID-19, it is incumbent to report cases of employees who, based on the COVID-19 Surveillance System guidelines, are considered as a suspect, probable, and confirmed COVID-19 Patient to the DOH Surveillance System. Those considered as suspected COVID patients shall likewise be directed to strictly observe the quarantine requirements as directed by the DOH. Initial reporting may be done to any government or private health facility. • Employees are likewise reminded to coordinate with their respective HRs for any questionnaire that they need to accomplish or any health related information that they need to provide. Any information given shall be treated with utmost confidentiality.• For questions and/or clarifications, kindly contact the Global Corporate Legal Affairs Team at legalgroup@ictsi.com.

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Decontamination of work areas• ICTSI shall endeavor to regularly disinfect the entire port – including work areas, port equipment and vehicles – to stop the spread of COVID-19. • In accordance with WHO’s guidance on infection prevention and control when COVID-19 is suspected -- cleaning and disinfection of work areas, port facilities, equipment, vehicles, and quarters occupied by suspected patients and close contacts of a confirmed COVID-19 case should be carried out.• For the Administration Building, work can only resume twenty-four (24) hours after decontamination.

On public and high-traffic areas• ICTSI shall endeavor to regularly disinfect all public and high-traffic areas – including Pass Control, designated smoking areas, billing centers, banks, customer lounges, automated teller machines, among others – to stop the spread of COVID-19.• Physical distancing shall be the norm – at least one (1) meter distance from the next person shall be observed.• Occupancy limits for all high foot-traffic areas shall be observed.• Security personnel in-charge shall ensure and monitor compliance with physical distancing requirements.

On waste disposal• ICTSI shall strictly abide with all safety, health, and environmental management procedures for the disposal and handling waste.• The disposal of mask, gloves, PPEs, hygiene materials and non-infectious medical wastes should only be disposed at the designated yellow trash bins, and not in regular trash bins. Such wastes will be considered hazardous wastes and must be segregated into separate enclosed receptacles, bins, or completely sealed plastic bags prior to collection.

On contractors, concessionaires, and their staff• Contractors, concessionaires and other staff entering ICTSI terminals shall comply with health and safety guidelines set by the Company and local authorities against COVID-19. • In the case of contracts for construction projects and for security, janitorial and other services, the cost of COVID-19 prevention and control measures shall be borne by the principal or clients of the construction/service contractor. (DOLE Labor Advisory No. 18, 16 May 2020)• Contractors and concessionaires should likewise implement their own safety guidelines to protect their staff from the disease.

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Screening and Testing of Employees• Employees physically reporting to the terminal shall be continuously screened for symptoms of COVID-19, including fever, cough, colds and other respiratory symptoms, and/or relevant history of travel or exposure within the last 14 days. • Employees returning for work, including those will continue to work from home, will have to submit themselves to COVID-19 tests and prove negative before access will be permitted. Subsequent testing shall be done as needed.

On return to work• Returning employees who are symptomatic with relevant history of travel/ exposure on the date of work resumption shall not be allowed to physically return to work and must consult with their primary care provider. The use of telemedicine is encouraged for proper care and coordination.• Returning employees who were symptomatic with relevant history of travel/ exposure within the last 14 days prior to the date of work resumption should present a Certificate of Quarantine Completion duly issued by the step-down care facility or local health office, whichever is applicable based on the latest DOH guidelines on reintegration of suspect, probable, and confirmed COVID-19 cases.• Returning employees who are asymptomatic within the last 14 days prior to the date of work resumption can be cleared to physically return to work.

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On testing• ICTSI shall test select returning employees based on the guidelines issued by the DOH in its MC No. 2020-0220, or Interim Guidelines on the Return to Work.• If an employee chooses to, or is directed by the local government unit/primary health care facility to take any COVID tests outside of work, you will need to inform the Company and will have to self-quarantine until the results are out. Employee will then have to follow the Company’s return to work policy described in this section, and take the ICTSI COVID test before reporting for work.• Global Corporate/Terminal HRs shall implement guidelines on the Company’s COVID testing.

Employee and safety communication• Continuous bulletins, through e-mail or text message, shall be regularly sent to all Employees to increase their awareness on the disease, including prevention measures and other protocol. TV monitors across ICTSI terminals shall continue to play materials on COVID-19 prevention. Printed materials shall also be made available.• All safety communication materials should have the prior approval of the Terminal head/HR head before posting or implementation, and should be consistent with national or local guidelines on COVID-19 prevention.

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COVID-19: SUPPORTING OUR STAKEHOLDERS

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COVID-19: SUPPORTING OUR STAKEHOLDERS

COVID-19: Supporting our StakeholdersAcross its portfolio, International Container Terminal Services, Inc. (ICTSI) continues to live by its values and social purpose by focusing on supporting our people and host communities. With our ports being key to social and economic improvement in our host countries, our resilience and agility is even more relevant nowadays we as try to navigate through the pandemic

Foremost for the Group was to ensure the safety and protection of its employees who keep the ports open and running so that food, medical supplies and equipment along with basic necessities are delivered unhampered. Following strict protocols and measures dictated by the World Health Organization, International Maritime Organization and local governments, terminals are sanitized and disinfected to make for a safe working environment. All employees are given PPEs and health and food aid. Rapid COVID-19 test kits have been deployed at a number of facilities. ICTSI has continuously donated personal protective equipment, ventilators and test kits to private and government healthcare facilities, disinfectants to healthcare workers, and food and other critical supplies to truckers, other stakeholders, and vulnerable communities. Logistical support was also given to hospitals as well as psychological support for those in need of it.

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• The Razon Group has contributed a significant amount to this fight against the spread of COVID19 in all the jurisdictions in which we operate. Donations are coursed through the ICTSI Foundation and Bloomberry Cultural Foundation, Inc.• Php350 million to national and local government agencies, communities, employees and port stakeholders• Php100 million to the Philippine Disaster Resilience Foundation (PDRF), as part of the business community-led Project Ugnayan• ICTSI Foundation donated sacks of rice and thermal scanners to the immediate communities of the Manila International Container Terminal• ICTSI Foundation has provided financial assistance to project partners including eco-patrols and day-care workers within the same communities• ICTSI Foundation scholars continue to receive financial aid despite the closure of schools.• Recognizing the role of social workers in helping communities cope with the ill effects of the pandemic, the ICTSI Foundation recently donated personal protective equipment and alcohol rubs to the Department of Social Welfare and Development – NCR and the Philippine Association of Social Workers, Inc. – Manila Chapter.• ICTSI Foundation provided pallets for the isolation area of the Gat Andres Bonifacio Memorial Medical Center in Delpan, Tondo, which serves ICTSI’s immediate communities in Manila.• ICTSI Foundation reached out to two other needy sectors, the elderly and the indigenous people: • Php1 million donation to the Coalition of Services for the Elderly Inc. (COSE) to augment the meager supplies of more than 10,000 senior citizens in Metro Manila • ICTSI Foundation donated Php1 million to Project Liwanag to assist 2,000 Aeta families in the mountains of Capas, Tarlac• ICTSI continues to provide salaries and benefits to employees who report onsite to run the terminal and those who work from home• In Manila, Philippines, the Razon Group has retro-fitted the Rizal Memorial Sport Complex (RMSC) into a COVID-19 emergency facility and a section of the Philippine General Hospital. Both facilities are operational. • RMSC Phase 1: 116 beds for patients, 2 nurses’ stations • Phase 2: 108 beds for patients at the Ninoy Aquino Stadium

33

• Donation of testing kits and medical supplies to local hospitals and government agencies (Inter-Agency Task Force “IATF”) are forthcoming.

• ICTSI implements rapid antibody testing of targeted employees primarily for their protection and in preparation for their eventual re-entry into the workplace.

• Additional safety and security measures have been adopted at our terminals aimed at protecting the welfare of our employees and stakeholders, and to minimize the risk of spreading the virus within our global network: • WFH protocols across all terminals where possible • Enforcing commercial policies to minimize face to face contact with personnel, both internal and external • Across our global portfolio, terminals are sanitized and disinfected, including regular disinfection for all work spaces and shuttle services, especially high foot traffic areas (disinfection of touch points like doorknobs, rails, kiosks, biometric areas, and turnstiles) • For those employees who are able to work from home, they are well-equipped and have the necessary tools and technology to continue to support our customers. Our investment in operational technologies ensures that we are able to provide highly efficient services. • We continue to heed government advice in each jurisdiction and employees are regularly briefed on current guidance.

“Aside from being a health crisis, the pandemic is causing a toll on the economic and social condition of most everyone. Through our individual and

collaborative efforts, we hope to somehow reduce and limit the economic and health impact of the virus on our local communities and employees.”

- Enrique K. Razon Jr.

ICTSI Chairman and President

34

APPENDICES

35

APPENDICES

Company Forms and Flowcharts

Health Checklist – Employees

Name: __________________________________________ Sex: _____________ Age: ____________

Residential Address: _________________________________________________________________

Mobile Number: _____________________________________________________________________

1. Are youexperiencing(Nakakaranas kaba ng: )

Yes NO a. Sore throat (pananakit ng lalamunan/masakit

lumunok) ☐ ☐

b. Body pains (pananakit ng katawan) ☐ ☐

c. Headache (pananakit ng ulo) ☐ ☐ d. Fever for the past few days (lagnat sa nakalipas

na mga araw) ☐ ☐

e. Cough (Ubo) ☐ ☐

f. Colds (Sipon) ☐ ☐

g. Diarrhea (Pagtatae) ☐ ☐ 2. Have you worked together or stayed in the same close environment of a

confirmed COVID-19 case? (May nakasama ka ba o nakatrabahong tao nakumpirmadong may COVID-19/ may impeksyon ng coronavirus)

☐ ☐

3. Have you had any contact with anyone with fever, coughs, colds and sorethroat in the past two (2) weeks? (Mayroon ka bang nakasama na may lagnat,ubo, sipon o sakit ng lalamunan sa nakalipas na dalawang (2) linggo?)

☐ ☐

4. Have you travelled outside of the Philippines in the last fourteen (14) days?(Ikaw ba ay nagbyahe sa labas ng Pilipinas sa nakalipas na labing-apat (14)na araw?) Specify (Sabihin kung saan:)__________________________

☐ ☐

5. Have you travelled to any area in NCR aside from your home? (Ikaw ba aynagpunta sa iba pang parte ng NCR o Metro Manila bukod sa iyong bahay?)Specify (Sabihin kung saan:)__________________________

☐ ☐

I hereby authorize International Container Terminal Services, Inc., to collect and process data indicated herein for the purpose of effecting control of the COVID-19 infection. I understand that my personal information is protected by RA 10173, Data Privacy Act of 2012, and that I am required by RA 11469, Bayanihan to Heal as One Act, to provide truthful information.

Temperature:

Health Checklist – EmployeesOnline link for Corporate and Admin Bldg. Employeeshttp://tiny.cc/ICTSIHealthChecklist-EE

Downloadable Form https://www.dropbox.com/s/ae9dpoa1al4wxd2/1%20Employee%20Health%20Checklist.pdf

36

Visitor’s Health Check

Kindly set-up an appointment for your visit, as it is necessary for the approval of your entry to the terminal. (Papayagan lamang ang pagpasok sa terminal kung may appointment bago ang araw ng pagbisita) Please be reminded that this checklist should be accomplished on the actual date of your visit. (Ang checklist na ito ay kailangang sagutan sa mismong araw ng pagpunta sa terminal)

Name: __________________________________________________ Sex: _____________ Age: _____________

Residence: ___________________________________________________ Contact Number: ___________________________

Nature of Visit: If official, fill-in company details below

Please check one ____________________________________________

Company Name: _____________________________________________________________________________

Company Address: ___________________________________________________________________________

1. Are you experiencing (nakakaranas ka ba ng: )

Yes NO a. Sore throat (pananakit ng lalamunan/masakit lumunok) ☐ ☐ b. Body pains (pananakit ng katawan) ☐ ☐ c. Headache (pananakit ng ulo) ☐ ☐ d. Fever for the past few days (Lagnat sa nakalipas na mga araw) ☐ ☐ e. Coughs, colds, and diarrhea (ubo, sipon at pananakit ng tiyan at

madalas na pagdumi) ☐ ☐

2. Have your worked together or stayed in the same close environment of a confirmed COVID-19 case? (May nakasama ka ba o nakatrabahong tao na kumpirmadong may COVID-19/ may impeksyon ng coronavirus)

☐ ☐

3. Have you had any contact with anyone with fever, coughs, colds and sore throat in the past 2 weeks? (Mayroon ka bang nakasama na may lagnat, ubo, sipon o sakit ng lalamunan sa nakalipas na dalawang (2) linggo?)

☐ ☐

4. Have you travelled outside of the Philippines in the last 14 days? (Ikaw ba ay nagbyahe sa labas ng Pilipinas sa nakalipas na 14 na araw?) ☐ ☐

5. Have you travelled to any area in NCR aside from your home? (Ikaw ba ay nagpunta sa iba pang parte ng NCR o Metro Manila bukod sa iyong bahay?) Specify (Sabihin kung saan:)________________________________________________

☐ ☐

I hereby authorize International Container Terminal Services, Inc., to collect and process data indicated herein for the purpose of effecting control of the COVID-19 infection. I understand that my personal information is protected by RA 10173, Data Privacy Act of 2012, and that I am required by RA 11469, Bayanihan to Heal as One Act, to provide truthful information. (Aking pinapayagan ang International Container Terminal Services, Inc., na kolektahin at iproseso ang mga datos na nakasaad sa checklist na ito bilang bahagi sa pag-kontrol ng COVID-19 infection. Aking nauunawaan na ang aking personal na impormasyon ay protektado ng RA 10173, Data Privacy Act of 2012, at kinakailangan kong magbigay ng makatotohanang impormasyon ayon sa RA 11469, Bayanihan to Heal as One Act)

IMPORTANT REMINDER: If you have fever or any of the COVID-19 symptoms or have answered YES in any of the questions, PLEASE DO NOT ENTER THE MICT PREMISES. Please proceed to your nearest hospital or Barangay Health Emergency Response Team (BHERT) or call DOH COVID-19 hotline at 02-894-COVID (02-894-26843) and 1555 (MAHALAGANG PAALALA: Kung mayroong lagnat, nakakaranas ng ano mang sintomas ng COVID-19 at kung ang iyong sagot sa alin man sa katanungan sa itaas ay “YES” ay HUWAG NG PUMASOK SA MICT. Pumunta sa pinakamalapit na ospital o Barangay Health Emergency Response Team (BHERT) o tumawag sa DOH COVID-19 hotline 02-894-COVID (02-894-26843) at sa numerong 1555)

Official ☐

Personal ☐

Health Checklist – VisitorsOnline link http://tiny.cc/ICTSIHealthChecklist-V

Downloadable Form https://www.dropbox.com/s/twvxkxs7i4efxmn/2%20Visitor%20Health%20Checklist.pdf?dl=0

37

PPA Entry Protocol

DATE: _______________ NAME: ___________________________________________________________________ AGENCY:_________________________________________________________________ RESIDENCE: ______________________________________________________________ STATE YOUR BODY TEMPERATURE UPON ENTRY: __________

PUT A √ MARK IF YOU HAVE THE FOLLOWING CONDITIONS:

FEVER COUGH COLDS SORE THROAT

STATE YOUR TRAVEL POINTS FOR THE PAST WEEK:

DATE FROM TO

HOW MANY COMPANIONS YOU HAVE IN YOUR RESIDENCE? _________

(Consent is hereby given by the undersigned subject to the provisions of RA10173 of the Data Privacy Act)

_________________ SIGNATURE

PPA Entry Protocol

DATE: _______________

NAME: ___________________________________________________________________ AGENCY:_________________________________________________________________ RESIDENCE: ______________________________________________________________

STATE YOUR BODY TEMPERATURE UPON ENTRY: __________

PUT A √ MARK IF YOU HAVE THE FOLLOWING CONDITIONS:

FEVER COUGH COLDS SORE THROAT

STATE YOUR TRAVEL POINTS FOR THE PAST WEEK:

DATE FROM TO

HOW MANY COMPANIONS YOU HAVE IN YOUR RESIDENCE? _________

(Consent is hereby given by the undersigned subject to the provisions of RA10173 of the Data Privacy Act)

_________________ SIGNATURE

PPA Entry Form (for Port Users and Visitors)Downloadable Form https://www.dropbox.com/s/enrjo578ug972jh/3%20PPA%20Entry%20Form.pdf?dl=0

38

Oath of Undertaking (for Employees)Downloadable Form https://www.dropbox.com/s/4y5cejpdv72osgu/4%20Oath%20of%20Undertaking.pdf?dl=0

39

40

Health Checklist Workflow – Employees

Temperature Check

Employee may enter the Admin Building

YES

Employee arrives at ICTSI

Temp. above 37.5oC after 2 attempts?

Have they checked any symptoms or

answered ‘Yes’?

YES

Employee to submit online Health Checklist

for the week

Employee to proceed to Clinic for further

evaluation

NO

NO

Health Checklist Workflow - Employee

41

VISITOR ENTRY PROTOCOL Prevention and Control of COVID-19

NOTE:

• No Mask, No Entry policy is strictly implemented. • Bring your own PPE (high-visibility vest, safety shoes and hard hat) if entering the Terminal. • Please sanitize your hands upon entry and exit. • Observe physical distancing (1 meter apart) all the time while inside ICTSI premises.

Visitor arrives at ICTSI and temperature is checked

prior to entry

1. PPA Entry Form 2. Visitor Health Checklist

Have they checked any symptoms or answered YES in

the forms?

Visitor to accomplish the PPA Entry Form and the Visitor

Health Checklist and submit to the Reception / Security

Temperature above 37.5 deg. C

after three attempts?

Notify the visitor to go to the nearest hospital for consultation. PERSON WILL NOT BE ALLOWED

TO ENTER ICTSI PREMISES.

Proceed to the usual visitor registration and allow

access to ICTSI

YES

YES

NO

NO

Health Checklist Workflow - Port users and visitors

42

Protocol for Handling COVID-19 Suspects

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pera

ture

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er s

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for

2x w

ith

at le

ast

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es in

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mpl

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y gu

ard

logs

the

info

rmat

ion

such

as

nam

e, C

ompa

ny a

nd c

onta

ct n

umbe

r fo

rre

cord

ing

purp

oses

-D

uty

guar

d to

adv

ise

the

visi

tor

to g

o ho

me

and

give

the

fol

low

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num

bers

for

fol

low

up

che

ck u

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ly:

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f Qua

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to p

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are

a,lo

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tsid

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inic

-Sus

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arr

ives

at

the

scre

enin

g ar

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ith

the

acco

mpl

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ist

-Med

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tea

m t

o ad

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the

gua

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ty o

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the

pati

ent

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ves

for

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SUSP

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Protocol for Handling COVID-19 Suspects

43

Page 13 of 13 Global Corporate Human Resources

Appendix 7 Isolation Tent / Area

Isolation Area at the MICT

44

Corporate HR Guidelines on Workplace Prevention and Control of COVID-19

45

46

47

48

49

MICT Rules of Engagement at the Terminal General Policies• All precautionary measures on COVID prevention must be observed strictly: • Wearing of Mask • Physical distancing • Frequent handwashing and use of alcohol or hand sanitizer • Avoid touching the face, eyes and nose • Observing proper cough etiquette • Prompt reporting of any COVID signs and symptoms

• Strict implementation of “No Face Mask, No Entry” and “Wear Your Face Mask at All Times” policies within the premises of ICTSI. Security guards are responsible in ensuring implementation of “No Face Mask, No Entry” at all entry points of the company premises. While inside the ICTSI premises, all duty supervisors up to managers shall ensure that all team members are always wearing face mask, except when eating or drinking.

HSE shall provide appropriate COVID prevention PPEs such as facemask and hand gloves for employees. For washable type, employee must put additional filter material such as tissue papers inside the masks.

• Everybody must observe the wearing of additional PPE as needed by their function: • Security Guards must wear face mask, face shield and disposable gloves. • Receptionists, Tellers, Info Personnel, Cleaners and Employees must wear face mask and disposable gloves.

• While inside the ICTSI premises, all duty supervisors up to managers shall ensure that physical distancing is observed. Physical or social distancing is the practice of maintaining adequate distance from one another of at least one (1) meter or 3 feet apart. The following areas shall comply with physical/social distancing rule: • All entry and exit points • Queuing • Walking between offices • All forms of meetings and discussions • Servicing clients • When boarding and inside shuttles and service vehicles • Vessel embarkation and disembarkation

• Any forms of mass gatherings are not allowed especially for unofficial events like employee celebrations, unnecessary group conversations, meal / break group discussions or any gathering that is not authorized by the management.

50

• Meetings should be observed with physical or social distancing and participants shall be limited depending on the space of the venue. Conference calls and video conferences should be utilized. In case of necessity of a face to face meeting, discussions during meetings shall be shortened and physical distancing should be maintained at least one seat apart. The presiding officer will ensure that all precautionary measures are observed.

• Designated security guard using thermal scanner shall check body temperature of all employees, visitors, and contractors at all main entry points in the following areas: Administration Building, Customer Lounge, Pass Control/Reception, Turnstile to Terminal and UBP. Anyone found with a body temperature of above 37. 5 degrees Celsius will not be allowed to enter and will be referred to clinic screening area. Guidelines of clinic screening will be followed and conducted by medical team.

• Employees are required to accomplish an Oath of Undertaking that attests their physical fitness to work. They shall have full responsibility to inform the company of their health condition and travel history. Any non-disclosure or concealment of travel history and current health condition or exposure shall be administratively liable and will be dealt with accordingly.

• Employees who are sick or manifesting with any COVID-related symptoms are required to stay at home and inform his or her immediate superior and MICT Clinic for further instructions. Employees who has any COVID-related symptoms are STRICLTY PROHIBITED from entering the company premises. Non-compliance shall constitute SERIOUS MISCONDUCT, GROSS NEGLECT OF DUTY and WILLFUL DISOBEDIENCE which tantamount to TERMINATION.

• Employees who are coming in to work regularly are deemed fit to work and does not have any symptoms related to COVID-19, exposure to COVID-related symptoms, or had any travel history in the past fourteen (14) days. Any non-disclosure or concealment of travel history and current health condition or exposure shall be administratively liable and will be dealt with accordingly.

• ICTSI strictly implements sanitation and hygiene. All are encouraged to use hand sanitizers strategically located at the entry and exit points of the company premises. HSE shall ensure provision of resources to keep workers health and workplace safe such as face masks, soap, sanitizer, disinfectant and all types of PPE. General Services Section shall ensure that all supplies such as soap, sanitizer and disinfectant are properly replenished on a regular basis. Everyone is encouraged to do frequent handwashing especially after using the restroom, when handling food and touching contaminated surfaces and objects.

51

• HSE will conduct random audit of these guidelines to ensure compliance for workplace safety, prevention, and control of COVID-19 infection. All employees should comply to these guidelines to keep the optimum health standards in the terminal.

Equipment, Shuttle and Service Vehicles• Cleaning of Equipment and Service Vehicles • Basic disinfection with provided chemical disinfectant shall be practiced every end shift of operators, drivers, repairs and maintenance by using the distributed and approved cleaning materials. • Replenishment of cleaning materials will be done regularly. • Anyone performing disinfection shall wear appropriate personal protective equipment (PPE) and shall observe precautionary measures when dealing with chemicals. PPE includes disposable gloves, face mask and rubber boots.

• The security guards and HSE shall ensure that while waiting for the shuttle or service vehicle, everyone in queue must observe physical distancing.

• The shuttle service drivers shall implement one seat apart to its passengers. Only a maximum of six (6) passengers are allowed. No seating in front, beside the driver. The shuttle service driver will ensure that strict physical distancing is observed, otherwise the shuttle service will not go.

Offices (Administration Building / Pass Control / Customer Lounge / UBP / Finance Tellers) and Vessel Activities

• Cleaning of Offices • A designated housekeeping personnel will be deployed to do the following: * Ensure that all toilets and washrooms have sufficient water and soap and that sanitizers are available in corridors, conference areas, stairways, and other areas where employee passes. * Replenish sanitation supplies such as alcohol, hand sanitation gels in all public areas and toilet facilities. * Disinfect areas with high volume of people from opening to closing. * Disinfect common touch points every two hours such as doorknobs, stair handles, light switches, faucets and sinks. * When disinfecting, acceptable solution such as diluted Lysol concentrate and Oxivir spray will be used. • Foot rags with disinfectant will be placed at the Administration Building entrances. • All employees are responsible in cleaning and disinfecting their own workstations and frequently touched surfaces such tables, chairs, telephone, desktop, laptop and other office equipment. • Borrowing of office items is highly discouraged.

52

• Queuing to Entry of Offices and Vessel Embarkation and Disembarkation • Security guards shall ensure that persons at the queuing system shall observe physical distancing at the following areas at one meter apart for outside queue: * Customer Lounge with thirty (30) mono block chairs * UBP Billing Center with forty (40) mono block chairs * Finance Offices with ten (10) mono block chair

• In the observance of physical distancing, number of clients will be limited in the following areas: * Customer Lounge servicing one (1) person per kiosk and maintaining a maximum of ten (10) people inside servicing area queue * UBP Billing Center with maximum of ten (10) customers inside the billing payment center * Finance Offices catering a maximum of six (6) customers inside service area * Pass Control with only one person at a time in the reception area • During vessel embarkation and disembarkation, the supervisor on duty will ensure that all employees and visitors shall observe physical distancing. HSE will also conduct random audit in strict implementation of physical distancing.

• Security guards on duty should ensure physical distancing if there should be long queues outside office premises.

• Plastic cover will be installed as a protective barrier at the information desks of Pass Control, Clinic, Customer Lounge and Reception Areas. In case of worn-out or dilapidation, the end-user should request to GSS for immediate replacement.

• The unidirectional movement of employees within offices shall be observed. Entrance to Admin Building will be limited at the West Side entrance only.

53

Canteen / Meal Breaks• Ensure that canteen facility is disinfected every 12 hours using ozonated water spray or any approved chemicals.

• When ordering food at the canteen, employees, visitors, and contractors should always observe physical distancing.

• Employees are only allowed to order food and take out from the canteen but eating inside is strictly prohibited.

• Food hygiene and sanitation must be strictly observed. Food handlers are required to wear face mask, face shield and gloves.

• Eating in pantries will be discouraged. If employees are eating at the common area like conference room, the following should be strictly observed: • If having meals together, limit in small batches with 3 – 4 persons only per batch with strict physical distancing • Eat at the workstation instead of the pantry • Avoid or limit conversation during meal breaks • Avoid sharing of foods or utensils • Eating areas should be disinfected immediately after use

Clinic • Employee screening shall be maintained outside the clinic and ensure that the inside portion of the clinic is considered as a safe zone area for medical team.

• Doctors and nurses who are screening the employees are required to wear Level 1 Personal Protective Equipment.

• Disinfection of the screening area and clinic must be done every shift to ensure external decontamination.

• All employees are enjoined to be vigilant of their own physical and health conditions. Any employee found deliberately hiding his/her sickness and compromising the welfare of other co-workers will be dealt with accordingly.

• Employees with identified signs and symptoms related to COVID-19 or had any exposure to any individual with COVID-related symptoms shall comply with the existing protocols on Home Quarantine.

• Employees are encouraged to call only and not to go to clinic if there are manifestations related to COVID-19.

• Sick employees are advised to stay at home and inform immediate superior and MICT clinic through call only for further instructions.

54

DOH Administrative Order No. 2020-13: Guidelines for the Inclusion of the Coronavirus Disease 2019 (COVID-19) in List of Notifiable Diseases for Mandatory Reporting to the Department of Health

55

56

57

58

59

60

61

62

63

64

65

66

67

68

PPA Memorandum Circular No. 18-2020: Guidelines for the Prevention, Control, and Mitigation of the Coronavirus Disease (COVID-19) in the offices and Facilities of the Philippine Ports Authority (PPA)

69

70

71

72

73

74

DTI and DOLE Interim Guidelines on Workplace Prevention and Control of COVID-19

75

76

77

78

79

80

81

82

DOH Memorandum No. 2020-0220: Interim Guidelines on the Return-to-Work

83

84

85

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DOH Memorandum No. 2020-0200: Omnibus Interim Guidelines for theQuarantine and Testing Procedures for All Arriving Overseas Filipinos (OFWs) and Foreign Nationals during the Coronavirus Disease 2019 (COVID-19) Pandemic

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DOLE Labor Advisory No. 18, s. 2020: Guidelines on the Cost of COVID-19 Prevention Measures

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DPWH Department Order No. 35, s. 2020: Construction Safety Guidelines for the Implementation of All DPWH Infrastructure Projects during the COVID-19 Public Health Crisis

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PRACTICES FOR A SAFE WORKPLACE

International Container Terminal Services, Inc.