Freshmen & New Student Technology Orientation

for 2019-2020

Agenda

u Laptop User Agreement & Responsible Use Policy

u Connect to Wireless

u Microsoft Accounts

u Office 365

u OneDrive (Upload and Sync)

u LockDown Browser

u Symantec Endpoint Protection

u Schoology

u Printing

u Troubleshooting

u Helpdesk – Crusader Digital Lounge

u Schoology Practice (Freshmen)

Laptop User Agreement & Responsible Use Policy

Technology is to be used on campus for educational purposes only

It is a privilege, not a right, to use the school’s technology resources

Sign the Laptop User Agreement & Responsible Use Policy document online

Connecting to Wireless

Students are to connect to WiFi SSID on campus: “MD Campus” and not to

any other WiFi SSID during regular school hours.

SSID: MD Campus

Password: GoMaterDei2018!

Please do not use Personal Hotspots during normal

school hours.

Microsoft Accounts

MDCHS/Office 365 Education AccountPersonal Microsoft Account

Students may have

two accounts.

Each student will need a personal Microsoft account to download personal APPs, Movies, Music, Games etc. from the Microsoft Store

Personal Microsoft Account

Microsoft Accounts

u Personal Microsoft Account

u You may already have one. Do you play XBOX?

u If not, you can create one at home

u You will need it to download personal apps

u Windows Update

u Shut down and restart your laptop regularly

u This will allow your PC to update when it needs to

Office 365

u This account gives our students access to Office 365 and all of the Microsoft online resources

u The Office 365 plan allows students to install Word, Excel, PowerPoint, Outlook, and OneNote on 5 PCs, Macs, or mobile devices including Android, iPad®, and Windows tablets

u The plan also includes 1TB of OneDrive storage, managed by the school, and students can edit and collaborate using Office Online

u Students will also use this account for logging in to Schoology and accessing school resources

Office 365 - Login

u Go to login.microsoftonline.com or http://www.office.com/ and log in using theusername (firstInitalLastNameGradYear@mdcrusaders.com) and password provided to you.

u If your account shows a hyphenated lastname, do not include the hyphen and second half of last name. For example, “Alex Crusader” would be acrusader2021@mdcrusaders.com

You may Install Office 2016 at a later time

Office 365 - Login

Office 365 - OneNote

u You can use OneNote two ways:u OneNote Windows App

u OneNote Online

If you would like to install Office 2016 on a mobile device, Apple, or tablet, click on “Install Office apps”, then “Other install options”

Office 365 – Install Office apps

When you are on a device that does not have Office 365 installed (loaner), you have access to the Office 365 apps listed here.It is highly encouraged to save your work on OneDrive.

Office 365 - OneDrive

OneDrive - Upload and Sync

• To sync OneDrive to File Explore, click Sync

• Follow the instructions to complete the sync

OneDrive - Upload and Sync

To upload files or folders to OneDrive, click “Upload”

OneDrive - Upload and Sync

Choose Files or Folder

OneDrive - Upload and Sync

Select the desired document(s) and click Open

Schoology

u Open your favorite web browser and navigate to https://schoology.materdeicatholic.org

u You can also find the link on the school website, under Student Resources

u Log in using your Office365 information

\

\

Schoology - Header

Name

Header

School Logo and Name

Schoology - Navigation

Navigation section Help sectionCourses

Schoology - Courses

u Click on one of the courses to access your materials

Schoology - Grades

u Click on Grades in the navigation section to view your current grades

Schoology - Calendar

u Click on Calendar in the navigation section to view your calendar events

Printingu Printing will be done straight from your laptop

u Login to the PaperCut website

u URL: http://printers.mdchs.net

u Username: firstInitialLastName

u Will connect to the domain account space and printing account

u Can print from OneDrive or a thumb drive

u Start with $1

u This resource should be reserved as a last-resort. Students are encouraged to come to school prepared and print from home.

Basic Troubleshooting Tips:

u Restart your computer

u Quit programs you are not using in the background. Use Windows Task Manager to close unused programs.

u Close tabs on browsers: try to not have too many open at one time

u Always do your Windows or other program updates at home before coming to school (do it the night before).

u When doing any computer updates, make sure to have the charger plugged in, and that you restart your computer after all updates have been completed.

Helpdesk –Crusader Digital Lounge

u Eligibilityu Active Mater Dei students

u Mater Dei Alumni within active warranty*

u Availabilityu Monday through Friday 7:30AM – 3:30PM (Closed on School

Holidays)

u Summer Hours: 7:30AM – 1PM

*Support for Alumni is for hardware warranty issues only and does not include a loaner device if the laptop needs to stay for repairs. No software support will be provided.

Helpdesk – Crusader Digital Loungeu Student Helpdesk

u The Student Helpdesk provides technical support for:u Only simple troubleshooting and software issues with Microsoft

Office, Schoology, Wireless connection, and the Lockdown Browser

u BYOL students will need to bring their laptops to Best Buy or their manufacturer.

u Initial login into the laptop is with the local laptop account. When using Office 365, students should use their MD email address. This ensures that the school provided services do not interfere with a student’s personal data.

u NOTE: For BYOL students, you need to know the Admin account info on your device.

Helpdesk – Crusader Digital Lounge

u How to request service:u For support, email helpdesk@materdeicatholic.org

u When visiting the Digital Lounge for tech support, make sure to check in at one of the two terminals.

Helpdesk – Crusader Digital Loungeu Loaner Program

u NON-BYOL students: If a student brings in a laptop for warranty repair, the helpdesk will provide a loaner laptop to the student until the student-owned device is repaired and returned. The student will have to sign a document with terms and conditions of the loaner.

u NON-BYOL: Helpdesk will perform initial troubleshooting on laptop. If the device is broken, the helpdesk will issue a loaner device and perform steps to repair student owned device

u If a student brings in a laptop that needs hardware or software support, they must agree in writing that all data has been backed up either to an external device or to the students One Drive. The Helpdesk is not responsible for lost student data.

u Helpdesk will perform initial troubleshooting on laptop. If the software issue cannot be remedied within 15 minutes, the laptop will be reimaged. If the helpdesk cannot reimage the device at that time, a loaner will be issued to the student.

u Loaners will NOT be issued to visiting students (i.e. not enrolled for Fall).

u Loaners will be limited to a 2-week maximum.

u NO Loaners will be issued if a student has simply forgotten to bring their device to school.

Helpdesk – Crusader Digital Lounge

u The helpdesk does not provide training for the operation of hardware or software unless it is for problem resolution.u For example – a student wants to know how to share a document

in Office 365 should not go to the helpdesk, but a student who cannot access Office 365 should go to the helpdesk.

u For more help with Schoology or Office 365, contact the Help Desk

Helpdesk – Crusader Digital Loungeu Data loss disclaimer

u Student and Alumni are responsible for data backup to either external device or cloud service.

u Student Helpdesk is NOT responsible for data loss for any reason including:

u In the event of a computer failure while in service.

u In the event the hard drive is formatted to repair the operating system software.

u In the event the media that data was being transferred to is found to be faulty.

u Student Helpdesk is NOT responsible for the condition of the data transferred or recovered before or after diagnostics and repair.

u Student Helpdesk reserves the right to erase the computer's hard drive to ensure proper repair of the unit by eliminating software as a variable whenever Student Helpdesk deems it necessary.

Thank you!

Go Mater Dei Crusaders!