Upload
meghann-misiak
View
33
Download
4
Embed Size (px)
Citation preview
1
NewsCred / MindTickle
Main Goal:Increasing
Effectiveness of Employees
Current Pain
Lack of Communication &
Transparency
• Utilizing multiple systems (Dropbox, Google Drive, etc.) with little to no organization or levels of control
• Extremely difficult to find what you need, impossible to discover new information
Inefficient Processes• Difficult to create, control, and find training content• No ability to track progress (unless manual) or get analytics
around training
Lack of Scalability• Currently a very hands-on model for training which is time
consuming and not replicable across global offices or for remote employees
Positive Business OutcomesCliff Dorsey, Global SVP of Sales
COMMUNICATION• Ability to easily push out information across global offices & to remote
employees• Central repository of information• Consistency of message in sales and beyond
DEVELOPMENT OF TEAM
• Better engagement and higher retention of new sales methodologies & processes across organization
• Audible-ready sales team that utilizes best practices, is efficient and effective, and consistently achieves quarterly and annual quotas
GROWTH & INCREASED REVENUE
• Ability to more quickly & easily grow sales teams (remote + global especially)
• Increased performance from existing account executives
Positive Business OutcomesMeghann Misiak, Sales Training Manager
EASE OF ADMINISTRATION
DEVELOPMENT OF TEAM
USER EXPERIENCE
• Ability to easily create, push out, and see progression of trainings• Better utilization of subject matter experts• Less time answering questions about where to find information or
pre-work as well as how to submit information
• Better utilization of subject matter experts• Save time on administration, leaving more time to focus on
professional development of team
• Better engagement rates for trainings & better retention of information
Metrics for Success
90% Engagement Rate
6 Weeks On-Boarding for new Account Executives (from 8-10 weeks)
NPS Score of 4 Employee rating of training program
4 Months Ramp Time for new Account Executives (from average 6 months)
3 Months Creation of new “Sales Playbook” utilizing subject matter experts
Increase in first year A.E.s’ production attributed to shorter ramp time
Required Capabilities
COMPREHENSIVE PLATFORM
RELATIONSHIP
• Combines learning, coaching, and testing• Focuses on both on-boarding reps as well as continuing education• Promotes engagement through gamification, mobile access,
Salesforce integration, and blended learning approaches• Content that finds you based on situation• Easy-to-use search capabilities and tagging functionality • System that integrates with Google Docs so that training materials
stays up-to-date and relevant within a quickly changing organization
• Heavy focus on customer service• Assistance in strategies that will help us achieve our training goals
& metrics
Why MindTickle?
Why MindTickle?MOST
COMPREHENSIVE SOLUTION
FOCUS ON DRIVING
ENGAGEMENT
THE LITTLE THINGS
• Focus on learning, quizzing, and role playing/practice• Designed for both on-boarding reps as well as optimizing existing
employees
• Designed around the user’s experience, not solely for the admin• Utilizes a blended learning approach for different types of learners• Consistently high engagement & adoption rates across 100+ clients
• Integrates with Salesforce, Google Docs, & Clearslide• Constantly introducing new products & functionality• Growing company, meaning each client matters – better level of
service and communication has already been noticed
Investment• Discount for logo usage• Discount for number of users• Discounts available for multi-year contract• $14,580/year for 30 seats (Sales Team)
• 3 weeks to implement• Roll out in Q1 of 2017• Utilize on-boarding functionality with existing materials immediately• Dedicate Q1 to building out “Sales Playbook” with materials
• Staggered implementation due to Randal’s baby• Meghann would begin implementing as soon as contract signed