NEWS@MPARK 2/2012

MAY - AUGUST 2012 | VOLUME 2/2012 KDN : PP12633/09/2012 (030659)

THE OFFICIAL NEWSLETTER OF THE METRO PARKING GROUP

Malaysia - Singapore - Brunei - Philippines - Hong Kong - IndiaMalaysia - Singapore - Brunei - Philippines - Hong Kong - India

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hlight

PAGE 6

Open Interview At Site Office - Mp Central Region

PAGE 10

Birthdays Celebration -Mp Singapore

PAGE 12

Majlis Khatam Al-quran & Berbuka Puasa -MP Southern Region

PAGE 13

Bowling Tournament -MP Southern Region

“TEAM BUILDING” page 4

A single arrow is easily broken, but not ten in a bundle. - Japanese proverb

EDITORIAL TEAMFROM THE EDITOR

TABLE OF CONTENTS

AdvisorHaji Ab. Rashid Bukhairah

EditorSyed Yusof Syed Ibrahim

Assistant EditorMohamad Fauzi SaadSiti Mastura Yaakub

Production CommitteeSyed Yusof Syed IbrahimZamri AdamAhmad Fiaza Abd ShukorSyed Nasir Syed SheikhRaymond Chew

Branch Conributors

SINGAPORELinda Wong

PHILIPPINESNanette Gasper

BRUNEISiti Rosaliah Abdullah

HONG KONGJacqueline Ng

INDIAMizan Ibrahim

JOHOR BAHARURafidah Sumadi

KUANTANKamarul Mohd Noor

LAYOUT & DESIGNKhairil&AssociatesNo 19, Lorong CP 1/443200 Cheras PerdanaSelangor

PRINTERBakti Tulin Sdn. Bhd.No.29A, 31, 41 & 43 Jalan Brunei BaratOff Jalan Pudu55100 Kuala Lumpur

PUBLISHERMetro Parking (M) Sdn BhdLevel 4, Block G North, Pusat Bandar DamansaraDamansara Heights50490 Kuala Lumpur

Warmest Greetings from the Editorial Team.

With the restructuring of Damansara Realty Berhad gathering steam MPM has been extending utmost assistance and co-operation in every stage of implementation. For MPM it is business as usual. We have our KPIs to achieve and issues to resolve along the way. The team and staff have been very positive and focus in ensuring that we clock new milestone in terms of our revenue and profit margin.Uncertainty will be the topic of the day. This comes in our overseas venture, office location and the most lingering question, is the outcome of the restructuring exercise by Damansara Realty Berhad. Not to be derailed by these matters we need to focus on our objectives. Immaterial what the outcome of the above may be, we still need to show the kind of stuff MPM is made of.

Believing in oneself can be a strong foundation of achieving the impossible. Thinking out-of-the-box as promoted by Central Region in their recent “Teambuilding Program” is another crucial value and effort on it is very much needed to sustain our stamina as well as gaining more ground in maintaining our No. 1 position in the country.

All in all we have to double our effort through our improvisation of our processes and systems to ensure that we outgun and outpace our nearest competitor by being the ultimate No. 1 in the country. All the best to all of us for the remaining period of 2012, insyallah together we can do it.

EditorSyed Y usof Syed Ibrahim

2

news@mpark | volume 2/2012

EDITORIAL

“IF YOU WANT TO BE SUCCESSFUL, FIND SOMEONE WHO HAS ACHIEVED THE RESULTS YOU WANT AND COPY

WHAT THEY DO AND YOU'LL ACHIEVE THE SAME RESULTS.”

Anthony Robbins

2 Editorial3 Note From The Group General Manager4 Cover Story TEAM BUILDING 5 Branches News “MAJLIS BERBUKA PUASA” - MP CENTRAL REGION SUPERVISORY TRAINING6 Branches News JOB FAIR - MP CENTRAL REGION “MAJLIS BERBUKA PUASA” - MP KUANTAN OPEN INTERVIEW AT SITE OFFICE - MP CENTRAL REGION CARE & CLEAN - MP KUANTAN CARE & CLEAN - MP PENANG7 Development News NEW CAR PARK CONTRACT SECURED BY METRO PARKING GROUP 8 Event and Happenings10 Branches News TUN MAHATHIR VISIT PHILIPPINES BIRTHDAYS CELEBRATION - MP SINGAPORE11 Branches News RECRUITMENT FLYERS DISTRIBUTION “KURMA & KUIH RAYA” DISTRIBUTION FOR CAR PARK STAFF FAMILY DAY - MP SOUTHERN REGION12 Branches News MAJLIS KHATAM AL-QURAN & BERBUKA PUASA STAFF VISIT13 Branches News BOWLING TOURNAMENT – SOUTHERN REGION14 Quality & Training News COURSES AND TRAINING DEVELOPMENT FOR STAFF 15 Human Resources News

3NOTE FROM GGM

volume 2/2012 | news@mpark

NOTE FROM THE GROUP GENERAL MANAGER

“THERE ARE TWO THINGS TO AIM AT IN LIFE:

FIRST, TO GET WHAT YOU WANT;

AND, AFTER THAT, TO ENJOY IT.

ONLY THE WISEST OF MANKIND

ACHIEVE THE SECOND.”

Logan Pearsall Smith

I am taking this opportunity to wish everyone “Selamat Hari Raya Aidilfitri, Maaf Zahir & Batin”. Hopefully everyone had a pleasant celebration.

I will use this platform to provide the staff on the current development and other relevant matters that MPM are undergoing. Moving on from the last brief, MPM has embarked on the replacement of old equipment with new ones at chosen car park locations in beefing up our operations and also our image. We are also upgrading to Autopay machines for selected locations in our quest to reduce pilferages and improve our revenue.

Apart from that we are also assessing our international venture namely Hong Kong and India. We need to ensure that our investment will bear the fruits. Or do we need to find suitable partner or new investor in relinquishing our shares in the entities? This will be a tough decision for us going by the amount and time that we have invested in these entities.

Forming strategic alliance will be another avenue that MPM will be embarking in. MPM will need to identify and screen potential partners in forming this strategic alliance which can give us some leverage as well as leapfrog our main competitors. It must be done diligently and meticulously in order for us to reap the benefits of forming an alliance. MPM is currently in discussion with three parties which we have screened to embark on this formation.

The restructuring exercise undertaken by Damansara Realty Berhad has caused some anxiety amongst the employees. Retrenchment, VSS and transfer to other entities were the order of the day in topic discussed by the employees. In assuring the employees, I would like to reiterate what Datuk Ahmad Zaki, Managing Director Damansara Realty Berhad had mentioned during the initial stage of this exercise which is “There won’t be any retrenchment or VSS to the staff as the outcome of this exercise”. Hopefully this will eliminate any notion from the employees that there will be a retrenchment or VSS exercise to be executed at the end of this restructuring.

I am therefore calling all “Metromites” to realign ourselves, shelve away differences and unite in facing all diversities to ensure that we can survive the volatile market and achieve our set targets. Basing on the current records, we have already cleared the threshold and positive of achieving a new milestone for 2012! We still have another 4 months to go thus we need to warn ourselves not to be complacent and be over confidence but to double all our effort in grinding out the needed outcome and create another history for MPM. Insyallah, with everyone’s eyes trained and focused on the targets, we will have no difficulty in getting to the finishing line with flying colours.

Hj Ab Rashid Bukha irah


4 COVER STORY

TEAM BUILDING

"THE WORLD MAKES WAY FOR

THE MAN WHO KNOWS

WHERE HE IS GOING."

Ralph Waldo Emerson

Teambuilding held on 13-15th July 2012 at Dusun Eco Resort, Pahang.

42 staff involved from Operation, Season, Account and HRA department from Central, Eastern & Northern Region

42 staff had been divided into 4 groups according to personality.

It has been conducted by XPE Team Training.

Activities conducted such as: rafting, indoor games, treasure hunt, roll the ball, bbq, presentation, talk and etc.


5BRANCHES NEWS

“MAJLIS BERBUKA PUASA”MP CENTRAL REGION

This event was held on 2nd August 2012 at Bukit Kiara Resort. Attended by 52 staff including VVIP Datuk Ahmad Zaki, MD DRealty Bhd and The management.

This event started with zakat talk by officer from Pusat Pungutan Zakat, Wilayah Persekutuan, KL at 6.30 pm until breaking fast time. After Solat Maghrib, all the participants was enjoy the Ramadhan buffet at the resort. Datuk Ahmad Zaki also give his speech and then presentation the CSR cheques to

SUPERVISORY TRAININGSupervisory Training was held on 13th June, 19th June, 11th July, 18th July, 5th August and 12th August 2012. Ithas been divided into 2 groups of Area Supervisory and Supervisory with 3 sessions. The trainer is Encik Ahmad Fiaza Abdul Shukor, Senior Branch Manager, Central and Eastern Region.

“DON'T LIMIT YOURSELF. MANY PEOPLE LIMIT THEMSELVES TO WHAT THEY THINK THEY CAN DO.

YOU CAN GO AS FAR AS YOUR MIND LETS YOU.”

Mary Kay Ash


6 BRANCHES NEWS

JOB FAIR - MP CENTRAL REGIONIn conjunction of Job Fair 2012 that organised by PERKESO on 19th June 2012 at PWTC, HR Department had put their effort and participated this event mainly for recruitment purposes and searching new potential talent and human resources.

IFTAR - MP KUANTANIn the month of Ramadhan Al-Mubarak, Iftar at Stay House, held by MP Kuantan on 10th August 2012. This Iftar event brought all staff together for blessing relationship in the month of honourable and respectful.

OPEN INTERVIEW AT SITE OFFICE - MP CENTRAL REGIONJob Advertisement had been post on Metro in newspaper for open interview. Position offered was CSA and Supervisor. Open interview had been held at KL Central, I-City and Wisma Consplat site office on 25th until 27th June 2012.

CARE & CLEAN - MP PENANGA Care & Clean campaign was held by Metro Parking Penang from 26th until 28th July, 2012. This event was attentded by Metro Parking Penang staffs.

It improves the surrounding and promote better relationship thus improving the image of Metro Parking Penang.

CARE & CLEAN - MP KUANTANMetro Parking Kuantan held a Care & Clean campaign. The event was attended by Metro Parking Kuantan staff, Area Manager, Area Supervisor and Branch Supervisor. The aim of the event is to enhance the image of Metro Parking car parks.

“SOMETIMES WHEN YOU INNOVATE, YOU MAKE MISTAKES. IT IS BEST TO ADMIT THEM QUICKLY,

AND GET ON WITH IMPROVING YOUR OTHER INNOVATIONS.”

Steve Jobs


“CORPORATION: AN INGENIOUS DEVICE FOR OBTAINING PROFIT WITHOUT INDIVIDUAL RESPONSIBILITY.”

Ambrose Bierce

Bus & Taxi Terminal, Taman Ungku Tun Aminah, Johor

Bazar Tok Guru, Kuantan

NEW CAR PARK CONTRACT SECURED BY METRO PARKING GROUP

Jalan Hj Abdul Rahman, Kuantan

Pasir Ris Sports And Recreation Centre, Singapore

7DEVELOPMENT NEWS


8 EVENTS & HAPPENINGS

“ONE OF THE TESTS OF LEADERSHIP IS THE ABILITY TO RECOGNIZE A

PROBLEM BEFORE IT BECOMES AN EMERGENCY.”

Arnold H. Glasow


9EVENTS & HAPPENINGS


10 BRANCHES NEWS

APRILMarpu’ah Binte Siniwi LilyMorni Binte Mohd ZainHe XiaoqinShi Kai

MAYJulia MakEileen KerkJason Chin

JUNESalbiah Binte Abdul SamadVetrimani NirmalaPatrick SimBeringuil Mary Ann Orongan

JULYNoorjankantoon d/o Shaik Jayad AliAndrew NgEileen TanNorhan Bin NohongTyrone LopezDavid Tan

AUGUSTRahimah AbdullahHairoonisa Beevi d/o Sheik MatharLinda Wong

BIRTHDAYS CELEBRATIONMP SINGAPORE

Here are the staff that we have celebrated their birthdays from April till August 2012

Hosted by Malaysia Ambassador to the Philippines Dato Seri Dr. Ibrahim Saad and spouse Datin Seri Dato Zainab Kader, a Hi Tea session for Malaysian Community in Philippines was held during the visit of former Malaysia Prime Minister Tun Dr. Mahathir Mohamad accompanied by his spouse Tun Dr. Siti Hasmah Mohd Ali at Rumah Malaysia, Makati City Philippines on the 10th June,2012.

TUN MAHATHIR VISIT PHILIPPINES

“AND WHILE THE LAW OF COMPETITION MAY BE SOMETIMES HARD FOR

THE INDIVIDUAL, IT IS BEST FOR THE RACE, BECAUSE IT ENSURES THE SURVIVAL

OF THE FITTEST IN EVERY DEPARTMENT.”

Andrew Carnegie


11BRANCHES NEWS

“MOST OF THE IMPORTANT THINGS IN THE WORLD HAVE BEEN ACCOMPLISHED BY PEOPLE WHO HAVE KEPT ON TRYING

WHEN THERE SEEMED TO BE NO HOPE AT ALL.”

Dale Carnegie

RECRUITMENTFLYERS DISTRIBUTIONFlyers distribution on 12th & 19th July, 8th August 2012 in Selangor and KL area. Recruitment for CSA and supervisor.

KURMA & KUIH RAYA DISTRIBUTION FOR CAR PARK STAFF

The distribution of kurma and kuih raya among car park staff held on 8th August 2012. These are mainly to appreciate and make them happy with grateful especially during celebration of Hari Raya Aidilfitri.

The program start from 8.00 a.m. till 2.30 p.m. For registration, all staffs were given door gift goodies bag and breakfast are given respectively. Then opening speech by Club President and followed by opening ceremony by GGM.Staffs are divided into 4 group with colour of Red, Pink, Green and Yellow. This year Red Group Team overall winners in games and tournament. The highest scores among other 3 groups. Well done to Red Team.

The activities that are held were 5 games for kids and adults, volleyball tournament between staffs and management, indoors games, quiz for staff and children till lunch break.

The program continued with prizes given to all the winners and the lucky draw Grand Prize Hp Samsung Galaxy Advance won by staff Komtar Zone, En. Md Hazreen Ramlee, First runner up won by staff JB Central Zone, Pn. Hamidah Amir with Panasonic LCD TV and Second runner up won a camera Samsung by staff Pasir Gudang Zone, En. Ammar Samat.

FAMILY DAYMP SOUTHERN REGION

“THE MAJORITY OF MEN MEET WITH FAILURE BECAUSE OF THEIR LACK OF PERSISTENCE IN

CREATING NEW PLANS TO TAKE THE PLACE OF THOSE WHICH FAIL.”

Napoleon Hill


12 BRANCHES NEWS

“MAJLIS KHATAM AL-QURAN & BERBUKA PUASA”

STAFF VISIT

On 8th May 2012, En. Shahrul Azmi Bandi (President Club) with other club members under Social Community Burea visited MP staffs and family members that suffering with their chronic illness. Donation of cash RM300 with hampers were given to them respectively.

Firstly, they visited for Puan Norhayati wife to En. Mokhtar staff MP TLK Zon BBU that suffering from nerve chronic syndrome that made her cannot walk at all.

Secondly, they visited for Pn. Salmah wife to En. Mansor staff MP TLK Zon Senai that suffering with kidney failure that final stage and chornic that also cannot walk at all.

This program was held on 13th August 2012 at Administration Office, KOMTAR. This kind of activities really had good support and response from staffs.

Participation for Majlis Khatam Al-Quran, about 32 staff joined, and Wakaf Quran program about 22 staffs enrolled. They are some fees charges of RM30 per participation consist of maximum of 2 names shared. Other program held Taskirah by Ustaz Dahalan Hj. Mohd Din started from 4 p.m. till 8.00 p.m.


13SPORTS CLUB NEWS

BOWLING TOURNAMENT – SOUTHERN REGION

“IN THE BUSINESS WORLD, EVERYONE IS PAID IN TWO COINS: CASH AND EXPERIENCE. TAKE THE EXPERIENCE FIRST;

THE CASH WILL COME LATER.”

Harold S. Geneen

Metro Parking Southern Region held a Bowling Tournament on 19th May, 2012 at Angsana Bowl, Johor Bahru. The event was officiated by the Group General Manager, Hj. Ab Rashid Bukairah.

There are 8 groups participated in this contest and each group consisted of four participants. The presence of players in the tournament is a total of 45 staff.

Bowling tournament was won by a “Kumpulan Peransang” from Administrative Department. Hope this event bring closer relationship between the Southern Region of Metro Parking employees.

COURSES AND TRAINING DEVELOPMENT FOR STAFF

Several courses were held recently in Central and Southern Region to share and inculcate good work ethics and new skills. Among the courses conducted were:-


14 QUALITY AND TRAINING NEWS

NO. COURSES (CENTRAL REGION) DATE

1. Induction Training 8th & 14th May 2012

4. Leadership Challenge for New Leaders 12-13 June, 2012

5. Supervisory Training 3 &19 June, 2012

7. Account Consolidation Training 27-29 June 2012

7. MEF Seminar on National Minimum Wage 9 July, 2012

6. Preparation for Group Account 25-26, June 2012

8. Team Building 13-15 July, 2012

3. “Bengkel Pemantapan Bahasa Kebangsaan Dalam Perniagaan”

5th June 2012

2. Pindaan Akta Kerja 1955 (2012) & Penjelasan Berkenaan Gaji Minimum (2012)

29th May 2012

NO. COURSES (SOUTHERN REGION) DATE

1. Telephone Skills and Customer Care 22 May 2012

3. Lead Assessor MS ISO 9001:2008 16-20 April 2012

4. Effective Data Management For Business Analysis 24 & 25 May 2012

5. Kursus Pengurusan Protokol & Etiket Majlis Diraja (Johor) 28 May 2012

6. Kursus Asas Pengurusan Bencana Ke-3-Briged Wakaf Johor Corporation

7. National Minimum Wages Seminar 25 Julai 2012

8. Motivation Session for Administration Staff 18 July 2012

9. Program Penerapan Nilai-Nilai Murni- Ramadhan Pemangkin Kualiti Kerja Cemerlang

2. ‘Kursus Meningkatkan Kemahiran Pengendalian Disiplin dan Prosedur Siasatan Dalaman 2012’

21 & 22 May 2012

“JUST BECAUSE SOMETHING DOESN'T DO WHAT YOU PLANNED IT TO DO

DOESN'T MEAN IT'S USELESS.”

Thomas A. Edison


15HUMAN RESOURCES NEWS

NEW STAFF MALAYSIAHalimatul Saadiah Abdul RazakOperation Executive

SINGAPORETimothy YapArea Manager Yan JingCustomer Service OfficerShi KaiTechnician

MARRIAGE

NEW BORN 1. Nordalilla Darus (Corporate) new born daughter on 22 June 20122. Mohd Syaiful Md Nor (Customer Service Assistant ,Senai, JB) new born daughter on 19 July 2012 3. Anuar Bin Noor Azlan (Customer Service Assistant ,JB Sentral) new born daughter on 20 July 20124. Mohd Mazlani (Operation Executive, Penang), new born son on 15 July 20125. Mohd Hazwan (Assistant Supervisor, Penang) new born son on 19 June 20125. Mohamad Ismail Abd Aziz (Area Supervisor, Kuantan Medical Centre) new born son on 13 June2012

“THERE ARE NO SECRETS TO SUCCESS. IT IS THE RESULT OF PREPARATION,

HARD WORK, AND LEARNING FROM FAILURE.”

Colin Powell

PROMOTIONS

Nurul Hidayah AbdullahCSA to Supervisor

Liza Asmilah AzlanCSA to Supervisor cum Operation Clerk

Syahrul Nasif bin ZulkifliSupervisor to Area Supervisor

Khairul Zaki HamdanAssistant Executive Account to Executive Account

CENTRAL REGION

En. Abdul Rahman Abdul Aziz &Pn. Siti Sarah Abd Karim

on 11th May 2012

Ahmad Annuar Bin Mat Rani (Supv KSH) & Nor Atikah Md Noor

on 3rd June 2012

321

Raja Hazlan Bin Raja MusaCustomer Service Assistant to Assistant Supervisor

Khairul Hazeroy Bin AbdullahCustomer Service Assistant to Assistant Supervisor

Mazli Bin HassanCustomer Service Assistant to Assistant Supervisor

SOUTHERN REGION

Nur Hidayah Binti Mohamed Yusuf &Mohd Azri Bin Mohd Anuar

on 5th May 2012

OUR SERVICES• Car Park Management• Car Park consultancy• Evaluation, Selection & Supply of Parking / Access Control Equipment OUR BUSINESS OPERATIONS• Malaysia• Singapore• Brunei• The Philippines• Hong Kong• India

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NEWS@MPARK 2/2012