Next Generation BPM with SAP NetWeaver Composition Environment

© SAP AG 2008

End to End process spans manual and automated

activities

Standard Activities

Differenciating

Activities

Typically >80%

Processes that should be as cost effective as possible

Typically <20%Processes that deliver competitive advantage and evolve regularly

(Primary SOA –

Candidates)

Automated Activities

Manual Activities

Typically <20%

Typically >80%

Of the 20% of Automated Activities

Business Process Management (BPM)Covers Both the Automated and Manual Perspective

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Manage Enterprise Business Processes Step 1: Application

Core

Processes

Application Core Processes

1 Define & Standardize core business processes

Leverage packaged Business Applications

Adopt service-enabled industry-specific best practices

SRM SCM ERPPLMCRM Non-SAP

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Integrate

Compose

2 Compose new innovative business process extensions

Integrate and extend core business processes

Services enablement - provisioning and consumption

SAP Business Suite

SRM SCM ERPPLMCRM

Manage Enterprise Business Processes Step 2: Composite

Business Processes

Non SAP

© SAP AG 2008

SAP NetWeaver Business Process Management Embedded in SAP NetWeaver Composition Environment

Comprehensive process management■

Unifying human and system automation processing steps■

Business Process is more than just service orchestration

Composition of event-driven processes■

Seamless combination of service, event and human task■

Enterprise services consumption■

Tightly integrated with native Business Rules Management

Benefits of an integrated composition environment■

Model-driven development■

Integrated toolset■

Out-of-the-box ESR integration■

Lifecycle management

Process Server

ProcessComposer

ProcessDesk

ProcessDesk

SAP NetWeaver Business Process Management

© SAP AG 2008

Business Process Management for Composite Business Processes

Process Server

ProcessComposer

ProcessDesk

ProcessDesk

Rules Engine

RulesComposer

ProcessDeskRules

Management

CharacteristicsGraphical modeler based on BPMN

■

Eclipse-based ■

Support key process concepts (workflow, event, task, context, roles, UI) throughout their lifecycle

■

Combine human interaction and system integration in one model

Direct path from business view to process execution

■

Nothing ‘lost in translation’■

Dynamic role-based views■

Single active model■

Flexible execution

Business Rules Management■

Embedded rules in process to drive process agility

© SAP AG 2008

SAP NW BRM & SAP NW BPM – Integration Overview

Rules in BPM – Some Use cases

■

Complex rule based decisions (Pricing, Credit Decisions etc.)

■

Responsibility determination ( Rule based Task Assignment)

■ Recognition of business events■ Routing rules (Receiver Determination)■ Parameter thresholds & tolerance (constraint rules)

Many Ways to Model Rules

■ Model with Rules Composer & use as a rules service■ Model in the context of a business process

And, Many Ways to Integrate

■ Rules services through an automated activity■ Use rules as mapping transforms■ Use rules through EJB functions■ Use rules from human-task user interfaces■ Use rules as gateway conditions

Rules Engine

RulesComposer

ProcessDeskRules

Management

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Investment Approval Process (IAP)

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SAP NetWeaver BPM – an Example of a Very Simple Approval Process

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Personas Across the Enterprise

Business

IT

Design collaboration• vertical

•

layers of abstraction

• horizontal•

multi-design user support•

threaded model discussions•

model differencing

Business Process Experts (BPX)

Business/IT waterline

Business User

Executive

Business Manager

Info Architect (IA)

Application Architect

IT Admin Application Consultant

IT Services Developer

IT Developer –

‘Hard Core’

Business Expert

Business Analyst (BA)

Process Architect (PA)

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Multiple Views on Business Processes

LoB

Manager

Process Architect

Business Analyst

•

Major phases•

KPI Dashboards•

Analytics

•

… plus•

Task sequences•

Parallelism

•

… plus•

Task & Business Event

•

Business rules•

Business entities

•

… plus•

Task & event details•

Business rule details•

Business object details•

Exception handling

Executive

•

Business drives processes management

•

Business affects process change within “IT sandbox”

•

Design collaboration improves process quality and design productivity

•

Discoverability from IT to business

•

Structured requirements from business to IT

•

Design on several level of abstraction driving towards executable models

•

Business drives processes management

•

Business affects process change within “IT sandbox”

•

Design collaboration improves process quality and design productivity

•

Discoverability from IT to business

•

Structured requirements from business to IT

•

Design on several level of abstraction driving towards executable models

© SAP AG 2008

Multiple Views on Business Processes

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Evolution Towards a Common Process Layer

Design Collaboration COMMON PROCESS LAYER

Common Process LayerComprehensive Business Process Management across core and extensionsDesign time for all process layersExtending application core processes One model, different views for different personasCommon monitoring, lifecycle management and process performance management

KPI Monitoring

Conceptual Model

Specification Model

Execution Model

Executive

Architect

Analyst

LoB

Extension Points

Composition

Integration

SAP Business Apps

© SAP AG 2008

Blueprint

From Solution Transformation to Composition BPM Blueprint and Scenario Flow

Business Process Management Technical Design and Implementation

Calibration As IsAnalysis

To Be Design

Solution Trans-formation Scenario

Flow

Technical Design

Develop- ment

Transition to Business

Go Live

Role 1 Role 2 Role 3

Output of Solution Transformation is a Scenario Flow Model which is part of the Blueprint and shows the Composite Process as part of the overall value

chain.

© SAP AG 2008

Process Composition

Business Requirements■Understand and captures As-Is

Processes as starting point for extension

■Extend the given Customer's Plan-driven Procurement Scenario with a composite for the submission of exceptional purchase requests

■Build the composite process for the exceptional purchase request region and department specific

■ Integrate the composite process with the existing core processes without corrupting them

■Use SOA assets to build composite process

© SAP AG 2008©

SAP 2008 / SAP TechEd

08 / <Session ID> Page 17

Adoption

© SAP AG 2008

EARLY Customer Adoption of CE 7.1.1 in BetaThe Design Partner Council Customers

Mission: Deeply engage in long-term relationship with a small number of key stakeholders (depth over breadth)■ Validate goals, concepts and technology throughout entire software life-cycle■ Collect detailed scenarios as input into the development process■ Learn and be inspired by organizations willing to invest time and effort in the

SAP NetWeaver BPM vision

Member value proposition: Close relationship with the development and Product Management team that results in:■

Influencing SAP’s

roadmap■

Influencing SAP NetWeaver BPM’s

feature investment■

Technical support from the product team■

Opportunity to meet and learn from other participants■

Participation in related programs such as early adopter pilot, beta etc.

GALAXY Design Partner Council Mission Statement

© SAP AG 2008

React flexibly to local business needs - support localization of global SAP Business Suite roll out for Coke bottlers

Easy implementation of rules in business processes -

change business rules fast and flexibly and even without coding

Germany’s Coca-Cola bottler Considers SAP NetWeaver BPM to Support Future BPM Vision

Faster process innovation cycle – implement innovate new business processes on top of SAP Business Suite

“We expect that SAP NetWeaver BPM will help to significantly reduce the time to implement new and change existing business processes.”

Alexander Grobe Manager Innovation and

Enterprise Architecture

© SAP AG 2008

Selected scenario: Requesting, procuring, and paying of external service staff for promotional activities (~2.500 requests in Germany per year)

Criteria for selected scenario: Cross functional process executed inindividual sales centers

Shortcomings of current situation: Time-consuming and inefficient excel and email-based process

Benefit of new process: Improved process efficiency by using clearly defined process flows while leveraging SAP standard components.

Example: Promotion Crew Request Process Implemented by CCE During SAP NetWeaver BPM Pilot Program

“We plan to embed the SAP NetWeaver BPM approach into the localization process of Coke One* in Germany.”

*Coke One is the global BPM and SAP template of The Coca-Cola System.

Dr. Leo Schmidt Program Manager

Coke One Implementation

© SAP AG 2008

Summary

SAP NetWeaver Business Process Management (BPM)SAP NetWeaver Business Rules Management (BRM)

Executable rule based business process modelImmediate execution speeds time to valueBusiness rules management embeddedBuilt-in efficiencies via Enterprise Services RepositoryAvailable with SAP NetWeaver Composition Environment

Extending application core business processesSAP / Non-SAPWeb Service connectivity

Evolution towards a common process layer

Process Extensions

© SAP AG 2008

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