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Next Generation Infrastructure
Microsoft Architect Insight 2006
Richard Hall I Chief Technology Officer, UK
© 2006 Avanade. All rights reserved
Enterprise Windows Solutions
Avanade Americas• Seattle• San Francisco• Chicago • Dallas• Boston • New York• Toronto• St. Louis• San Antonio• Nashville• Kansas City• Cincinnati
Avanade Europe•Almere•Barcelona•Edinburgh•Helsinki•Kronberg•London•Málaga•Madrid•Milan•Oslo•Paris•Rome•Stockholm •Zurich
Avanade Australia• Sydney• Melbourne• Brisbane• Canberra
Avanade Asia• Bangkok• Kuala Lumpur• Singapore• Tokyo
Avanade India
• Mumbai• Bangalore• Hyderabad
As of December 2005, Avanade has more than 4,000 employees in 38 locations We have delivered (or are delivering) projects for more than 1,800 customers
Avanade Philippines• Manila
‘During absolutely the worst downturn ever, Avanade is growing like a weed’
Avanade is ‘both a partner of Microsoft and a very good customer’ whose information workers ‘are all actually IT professionals themselves out serving clients and live in both of these camps, as information workers looking for personal productivity, as IT professionals learning to enhance the productivity and connection between people and information in the customers that they serve.’
- Steve Ballmer, CEO Microsoft
Everything changes …
Lights out datacentre and operations bridge
Expert system event-based management
Scalable, resilient, rationalised architecture
Central view of customer record
Shared service to all departments
Mission critical culture
1987British TelecomCSS applicationIBM 3070 mainframeBespoke solution
Infrastructure as Burden
Why are so many CIO complaints infrastructure related?
Infrastructure pressures
Asset or Liability?
Business aligned?
Cost effective?
Satisfying stakeholders?
Predictable?
Competitive?
Technology Platform
Infrastructure serves many functional purposes today:
Network operating system (resource access, directory, security)
Fixed and mobile desktop provision
Application platform (server, storage, network)
Messaging and enterprise bus (email, middleware, quality of service)
Added resilience, scalability, continuity, management, archive and audit
Application Platform – The Big Picture
End User Community (Public / Private )
Enterprise Management Framework (CA / Tivoli / BMC / HPOV)
Monitoring / Alerting(MOM )
Software Distribution / Patch Management
(SMS /WSUS)
AAA Services(Active Directory / ADAM / MIIS)
Backup / Restore / Archive
InfrastructureManagment
Services
Server Build Management
(ABF )
Server Deployment(ADS)
DAS
Network Systems
DNS
IP Mgmt
LAN / WAN Config
Service Publishing
Remote AccessSolutions
Mobility AccessSecurityServices
Directory Services( Active Directory )
Server and Services Hardening
(GPO driven via Active Directory )
Anti -malware / IDS
Zone Configuration(ISA 2004 )
PKI Services(Certificate Server
and enhancements )
NASSAN
Fibre Fabric / iSCSI
Advanced Backup / Restore
Remote Site MirrorSynch / ASyncStorage Systems
Solution Availability / Resilience
Data Layer
Application Middleware
Business Logic
Presentation
Layer
End user devices / access
Integration to external /
existing / legacy systems
Instrumentation / Failure Managment
Thin Client Server(TS)
Portal Services( SPS /WSS)
Web Services(IIS)
App ServicesBizTalk 2004
HIS
SQL (2000 /2005 ) File Store
State Mgmt(. Net / SQL / ACA)
Resiliency – load balancing (software / hardware )
Warm-standby Clusters Geo -span Clusters
Cross -site load balancing Cross -site solution failover
Client Deploy( IIS/BITS )
`
Classic Web Access
Smart Client Access
Message Queuing(MSMQ )
Enterprise Management Framework (CA / Tivoli / BMC / HPOV )
Enterprise Security Policies and Tools / Devices
Existing Enterprise Systems (Mainframes / ERP / CRM / Finance / Billing)
Service Delivery Organisation
Service Delivery Organisation
HelpDesk
Service Desk
Application Support
Application Maintenance
Problem Managemenmt
Capacity Managment
SLA ReportingChange
Management
Operators
Application logic
Channel to user
Server, storage and network platform
Service delivery tools
Service delivery people
Line of business applications
Integration and security
Management tools and process
Cost of administration: proportion of fire-fighting versus evolution
Deploying, patching, securing, retiring: still plagued by shelf-ware
Often no clear service level and value to business
Unable to drive costs down while delivering new functionality
Pain Points
Cost Elimination Pyramid
Rationalisation
Consolidation
Migration
Virtualisation
Automation
Discovery and asset management
Application constraints
Service constraints
Virtual / Physical Mix
Virtual Environment Physical Environment
Pre-production
Performance / Availability
Production
Build Test
Development Environment
Functional Test
Agility is Not Enough …
Agility is one of the important factors to deliver business value but is not sufficient and can be seductive
Must be accompanied by operational excellence
Must be business aligned or face rationalisation
Must be driving down cost while delivering appropriate quality
Must be supporting processes for all stakeholders
Freedom Versus Control
A delicate balance
Control
Audit Compliance Cost reduction Regulation Security Service levels Simplification Utilisation
Freedom
Acquisition Business volatility Diversity Flexible working practices Individual choice Innovation Mobility and new devices
Infrastructure as Asset
What will the next generation look like?
Growth of Windows
Continued growth of Windows in enterprise market both proportion and significance of platform
Maturing proposition: operating system, database, middleware, development
Innovation: mobility, collaboration, communication
Driving cost out of infrastructure and development
Balancing freedom and control
IT Polarisation
CommodityCommodity Competitive Competitive edgeedge
Standardised
Reliable
Process- and Service-driven
Bespoke
Pioneering
Results driven
Changing Landscape of Service Delivery
Rapid and varied polarisation across the enterprise
Increase of industry-wide platforms, shared service and white-labelling models
Fewer comprehensive outsourcing deals
Move to process- based multi-sourcing
Convergence of IT and communication in all forms
Value added infrastructure expectations
Delivering Business Value
Emerging trends for premium infrastructure
Three Examples
Internal utility
Future desktop
Information management lifecycle
Internal Utility
Automated provision and repurposing in minutes
Blend physical and virtual deployment
Lights out operations and low intensity maintenance cycle
High performance computing-dedicated farms
Grid deployment over existing estate
Key Technologies
Microsoft:
Dynamic Systems Initiative (DSI) Windows Compute Cluster
Avanade:
Dynamic Systems Framework (DSF) Automated Build Framework (ABF) Avanade Grid Asset (AGA.NET)
Future Desktop
Spans multiple channels and devices Fixed desktop, laptop, mobile device, games
console
Common technology platform and delivery (Windows and .NET)
Adaptive to delivery channel Functionality, appearance, access and security
controls
Communication hub Email, Instant Messaging, Voicemail, Audio/Video
conferencing, Voice over IP, PBX telephony
Presence as the key enabler
Information Management Lifecycle
Extract, Transform,
Load
Store and
Query
User Delivery
Analyse and
Report Integrate
Design to operate
SQL Server 2005 opportunity InfoWorker opportunity
Embedded Business Intelligence
The Avanade Proposition
Accelerating delivery and driving value
The Analyst Curve
Time
Potential
Hype
Crash
Maturity
The Avanade Line
Time
Potential
Launch Date
Exploration
Early adoption
Assets
Solutions
Avanade Technology Asset Family
ACA Transformation
ACA Lifecycle
ACA Integrator
ACA Factory
(Technology Preview)
ACA.NET
ACAPortal
ACADevices
ACAAnalytics
ACA Dynamics System Framework (DSF)
Avanade Connected Methodology (ACM)
INFORMATION MANAGEMENT
APPLICATION MANAGEMENTDesign, Development and ManagementMigrationPortfolio Transformation
INFRASTRUCTURE TRANSFORMATION
ENTERPRISEINTEGRATIONBusiness Process Management and Monitoring
Application Integration
Data Integration
Information Integration
Service-Oriented Architecture
SAP Integration
BUSINESS INTELLIGENCEPerformance ManagementCustomer IntimacySupply Chain & Procurement Analytics
ENTERPRISE COLLABORATIONSelf-Service Applications Knowledge ManagementSAP Information Management
ENTERPRISE BUSINESS APPLICATIONS
MICROSOFT DYNAMICSCustomer Relationship ManagementEnterprise Resource Planning
APPLICATION DEVELOPMENTCustom DevelopmentWeb ApplicationsMobile/Smart Client ApplicationsApplication Migration
INFRASTRUCTURE Platform Migration Desktop Transformation Infrastructure Management Enterprise Communications SAP Infrastructure Lotus Notes to Microsoft Migration
SECURITYEnterprise Risk Management
Identity and Access Management
Solutions Portfolio
MethodologyIntegration
MethodologyIntegration
Project ManagementIntegration
Project ManagementIntegration
Development Extensions
Development Extensions
DevelopmentGuidance
DevelopmentGuidance
SoftwareLifecyclePlatform
SoftwareLifecyclePlatform
InfrastructureProvisioning
InfrastructureProvisioning
Technology InfrastructureTechnology Infrastructure
Solution DevelopmentSolution Development Delivery ManagementDelivery Management
IndustrialisedSoftware
Development
IndustrialisedSoftware
Development
Software Lifecycle - Overview
VS Team Foundation
Custom Process TemplatesACM Integration
Work Item System Extension
VS Team Foundation
Custom Process TemplatesACM Integration
Work Item System Extension
MS Project Server & TimePlanning
VSTS ConnectorReporting Enhancements
Estimation Tools
MS Project Server & TimePlanning
VSTS ConnectorReporting Enhancements
Estimation Tools
VS Team Foundation
Continuous IntegrationTeam Build
Check-in Policies
VS Team Foundation
Continuous IntegrationTeam Build
Check-in Policies
VS Team Suite
Integrated IDE ToolsTest Suite, Profiling, Analysis,
Modelling Tools
VS Team Suite
Integrated IDE ToolsTest Suite, Profiling, Analysis,
Modelling Tools Visual StudioTeam SystemVisual StudioTeam System
Automated Build Framework
VirtualisationPlatform Integration
Version Management
Automated Build Framework
VirtualisationPlatform Integration
Version Management
Technology InfrastructureTechnology Infrastructure
Solution DevelopmentSolution Development Delivery ManagementDelivery Management
ACA LifecycleACA DSF
ACA LifecycleACA DSF
ACA Lifecycle – Overview
The Role of Architect
Seizing the day
Avanade Definition
An architect:
Communicates to all stakeholders Builds confidence in team and solution Accelerates a project towards successful delivery
Addresses and manages risks throughout the implementation
Designs for appropriate quality, manageability and evolution
Architects have a passion for delivering technology that is actually used to best business advantage
Architect Contribution 1 / 2
Assess polarity
Balance control and freedom
Bridge development, infrastructure and operations communities
Drive operational excellence throughout
Communicate business value
Architect Contribution 2 / 2
Avoid checklist approach to governance
Build stakeholder commitment
Clearly define roles (for individuals and suppliers)
Continuously improve
Communicate business value
