VPHR ORGANISATION & PEOPLE ANALYTICS

Making an impact with your data through storytelling

NICKY CLEMENT

nicky-clement

NickyClementUL

UNILEVER ISA GLOBAL COMPANY

EUROPE● €12.9 BILLION TURNOVER

● 24% OF GROUP

TURNOVER

ASIA/AMET/RUB

● €23.3 BILLION TURNOVER

● 43% OF GROUP TURNOVER

THE AMERICAS● €17.5 BILLION TURNOVER

● 33% OF GROUP

TURNOVER

2017 TURNOVER = €53.7 BN

WE MAKE MANY OF THE WORLD’S FAVOURITE BRANDS

OUR VISIONTO GROW OUR BUSINESS,

WHILST DECOUPLING OUR

ENVIRONMENTAL

FOOTPRINT FROM OUR

GROWTH AND INCREASING

OUR

POSITIVE SOCIAL IMPACT

POSITIVE SOCIAL IMPACT

BUSINESS GROWTH

DECOUPLEENVIRONMENTAL

FOOTPRINT

MY 6 AREAS OF FOCUS

Embedded Partners

Next Generation

Employee insights

Social listening

HR LAB &

External

Partnerships

Next Generation

Insights

Analytics

community

HR Performance

Measurement

PROACTIVE

AGILE

CAPABILITY

STORY TELLING

UNDERSTANDING YOUR CONTEXT IS

KEY

‘ALWAYS ON’ LISTENING

Jan Feb Mar Apr May Jun Dec …Jul Aug Sep Oct Nov

UniVoiceOn

demand

On demand

UniVoice Snapshots

POWERFUL STORIES COME FROM LISTENING TO YOUR EMPLOYEES - QUOTE THEM TO

ADD IMPACT TO YOUR INSIGHTS

• We trust that what we are doing is the right thing

• And have belief that the insights we create are important

…. But can we prove it?

• We can create the best analytics in the world with the most innovative methods and intellectually stimulating points…..But If nobody is listening – is it worth anything? If nobody understands – is it worth anything? If nobody can apply this in their job – is it worth anything?

“Analytics has no intrinsic value” – if it doesn’t lead to action

WHAT IMPACT DO WE HAVE ON OUR ORGANISATION?

Put our leaders at the heart of the question:• What is their hypothesis - R&D• How can we effectively augment their decision making - everyday

Augment decisions by being:• Relevant - Communicating data-based HR insights into language that connects with

partners in other functions• Concise - Enabling line managers and employees to extract useful information from HRIS• Compelling - Visualising data, enabling action

FOCUS ON THE BUSINESS – AUGMENT DECISION MAKING

EMBEDDING INSIGHTS INTO DAILY PRACTICE

Capability building

• Community of practice• Expert inspiration• Experimentation• Clinics and practical tools

WE COLLABORATE, INVEST, LEARN, PILOT AND ADVOCATE

OUTSIDE IN AND INSIDE OUT

R&D IN

HR LAB

LEADERS IN

PEOPLE

ANALYTICS

Entrepreneurial

approach

WITH START UPS

SPEAKING

ENGAGEMENTS