Nine Hot Topics in the First IS/IT Course: Increasing our Student Employability

Nine Hot Topics in the First IS/IT Course: Increasing our Student Employability

Hossein Bidgoli, Ph.D.• Professor of MIS at California State University• Helped set up the first PC lab in the U.S. and

served as its first director• Author of 45 textbooks, 27 lab manuals, and

dozens of technical articles• Editor-in-Chief of five major encyclopedia and

handbook series• Numerous national awards and accolades for

many of these Encyclopedias and Journals• 2001-2002 Professor of the Year

2015 Cengage Learning Computing Conference2

Traditional IT Jobs

• Operations and help desk• Programming• Systems design• Web design and Web hosting• Network design and maintenance• Database design and maintenance


New IT Jobs

• App Developer• Social Media Architect• Telework Manager• Data Scientist• Cloud Architect• Robotics Engineer


Goals and Objectives of this Presentation

• Link the IS/IT Course to Current and Upcoming Job Market

• Encourage Students to pay Closer Attention to these Hot IS/IT Fields

• Encourage Students to Choose Major or Minor in These Fields

• Assist Undecided Students to go into these Fields• Increase Overall Employability of our Students


Topic # 1: Business Analytics

What is BA?

BA uses

Data

and

Statistical methods

to gain insight into the data …

Descriptive, Predictive , and Prescriptive 2015 Cengage Learning Computing Conference6

Business Analytics in Action

• Match.com

• eHarmony

• Blue Cross and Blue Shield System (BCBS)


Topic # 2: Big Data Analytics

What is Big Data? • Big data is data so voluminous that …

The 3 Vs

• Volume

• Variety

• Velocity


Who Benefits from Big Data?

• Retail—Customer relationship management, …

• Financial services—Risk analysis,…

• Advertising and public relations—Targeted advertising, …

• Government—National security,…

• Manufacturing—Product research, …


Topic # 3: Telecommuting

• Reduced costs of doing business• Reduced employee turnover and absenteeism

• Able to find and hire people with special skills• Technology support is available for both

employees and employers

• There are some challenges


Examples of Job Candidates for Telecommuting

• Computer programming

• Data entry

• Accountant

• Advertising executive

• Bookkeeper

• CAD/CAM engineer

• Civil engineer

• Financial analyst

• Graphic artist

• Journalist

• Stock analyst and many more2015 Cengage Learning Computing Conference11

Topic # 4: Business Applications of Social Media

• Facebook- Create a Fan Page

• Twitter- Connect with customers in real time

• Pinterest- Showcase product offerings

• LinkedIn Groups – Seek business expertise

• YouTube- Create video content and “how-to” videos2015 Cengage Learning Computing Conference12

Location-Based Social Media Tools

• Yelp, FourSquare, and Level Up are great for brick and mortar businesses

• A business should register on these sites to claim

a location spot• A business should offer incentives such as check-

in rewards or special discounts• Customer reviews on these sites are very helpful

for attracting new customers


Topic # 5: Mobile Computing

• Mobile computing and mobile apps• An app is designed to perform a specific task …

• Today, there is an app available for just about any task …

• Many of the apps are free; some must be purchased

• Security and privacy challenges2015 Cengage Learning Computing Conference14

Here are some examples of popular apps in use

• EPOCRATES —Gives doctors basic information about drugs, harmful interactions,…

• ALIVECOR —Produces electrocardiograms when patients place their fingers over the monitor's sensors

• Google Shopper—Provides information such as prices, reviews, and videos for millions of products

• RBS —Performs all sorts of online banking tasks

• Spotify—Streams millions of songs from the Internet


Topic # 6: Electronic Health Records "eHealth"

Advantages• Improve quality and convenience of patient

care• Increase patient participation in their care• Improve accuracy of diagnoses and health

outcomes• Improve care coordination• Increase practice efficiencies and cost

savings


EHSs the Foundation for Collaborative Patient Care

• Kaiser Permanente successful implementation

• There are more than 17,000 medical apps to choose from

• Mobile health apps allow doctors to monitor patients in real time, regardless of where they both are

• The patients create and transmit their own data using portable ECG machines, blood pressure monitors, and weight scales

• EHRs and mobile apps are creating a true collaborative environment between doctors and patients


Topic # 7: Cloud Computing

Jeff Bezos, the founder of Amazon.com, says, “You don’t generate your own electricity. Why generate your own computing?”

What is Cloud Computing?Cloud Computing incorporates, under one platform, many recent

technologies, including the SaaS model, Web 2.0, grid computing, and utility computing …


Types of Cloud Computing

• Public, Private, Hybrid, Community • Which one to choose?• Cloud computing includes components in the form

of IaaS, PaaS, and SaaS

• Common examples: Google Drive, Dropbox, and Office 365

• Advantages and Disadvantage2015 Cengage Learning Computing Conference19

Topic # 8: IoE / IoT

• The Internet of Everything (IOE) processes, data, and

things are interconnected….

• The Internet of Things (IoT) physical objects that are connected to …


Who benefit from IoE and IoT

Manufacturing industry is a major beneficiary through:

• Connected and smart factories• Integrated supply chains• In-context collaboration and work flows for global

design teams• Sensor-driven decision analytics• Smart homes


Topic # 9: Applied AI

• Expert Systems• Robotics• Case-Based Reasoning• Intelligent Agents • Fuzzy Logic • Artificial Neural Networks• Genetic Algorithms • Natural-Language Processing • Contextual Computing


Robotics

• Their applications are on the rise: Why?

• According to Gartner by 2025, One in three jobs will be taken by software or robots

• They do not fall in love with coworkers, get insulted, or call in sick

• They are consistent

• They can be used in environments that are hazardous to humans, such as working with radioactive materials

• They do not spy for competitors, ask for a raise, or lobby for longer breaks


Intelligent Agents in Action

• SFR, which is a division of Vodafone, uses an IA to facilitate 750,000 conversations a month

• eBay uses an IA named Louise to assist in over 200,000 customer conversations a day

• Apple Siri as IA

• IBM Watson as IA

• Microsoft's Cortana an IA is able to set reminders, recognize natural voice, and answer questions...

• Viv is an IA enable to answer a number of queries for the users and becomes smarter as it is being used...


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Please contact me with any questions or comments:

Hossein Bidgoli

[email protected]

https://www.csub.edu/~hbidgoli/

661-654-2331

Thank you!


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Nine Hot Topics in the First IS/IT Course: Increasing our Student Employability