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E-learning User guide Contents E-LEARNING USER GUIDE ................................................................................................... 1 BEFORE YOU BEGIN ............................................................................................................ 2 LOGGING IN ........................................................................................................................... 3 ENROLLING ON A CERTIFICATION ..................................................................................... 5 RETURNING TO A COURSE ................................................................................................. 7 ACCESSING E-LEARNING FROM HOME............................................................................. 8 FURTHER SUPPORT ........................................................................................................... 10

NLMS Userguide

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Page 1: NLMS Userguide

E-learning User guide

Contents

E-LEARNING USER GUIDE ................................................................................................... 1

BEFORE YOU BEGIN ............................................................................................................ 2

LOGGING IN ........................................................................................................................... 3

ENROLLING ON A CERTIFICATION ..................................................................................... 5

RETURNING TO A COURSE ................................................................................................. 7

ACCESSING E-LEARNING FROM HOME ............................................................................. 8

FURTHER SUPPORT ........................................................................................................... 10

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Before You Begin Open Internet Explorer or your web browsing software and go to the following

address: http://www.esrsupport.co.uk/nlms/pccheck.html

If you see the box shown here click the Run button. You should then see the green box shown below. Click the X in the top right hand corner to close it.

You should then be presented with the screen shown here. If any of the software in the Your PC column is red then you may either need that software installing or just updating.

If you are using a Trust computer then you need to ring the IT Helpdesk on ext: 45678 to have the software either installed or updated on your computer before logging into the NLMS.

If you are using a PC outside of the Trust, click the i button (shown here) next to the software that needs either updating or installing. This will take you to link to follow in order to rectify any software issues.

Once any issues have been resolved please close this webpage and see the logging in guide in order

to access the e-learning

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Logging in

In order to access the National Learning Management

System (NLMS) you need to open Microsoft Internet

Explorer. This will open the Pennine Acute NHS

Hospitals Trust homepage.

Scroll to the bottom of the page and click on the Training

and Development link as shown here.

You will then see the

Training and Development page.

Select E-Learning from the blue menu

on the left-hand side of the screen as

shown here.

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You will now be presented with the E-Learning page. This page will have any known issues or problems highlighted and therefore it should be your first port of call when experiencing any problems with the NLMS.

To log-in:

Click this button if you have been given a username and password.

Click this button if you have a Smart Card

If you have clicked the Username and password access button you will now be presented with a login screen. Fill in your login details and click the Login button. Please be aware that the password is case sensitive.

If you have any problems with your login details please contact the ESR Bureau on 0161 720 2834.

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Once you have successfully logged in: • Select the 352 e-Learning User link. • Select the e-Learning link that appears.

Enrolling on a Certification

The Certifications are displayed at the top of the page. Click on the course you wish to complete to continue.

At first, the Play Button will be greyed-out.

Click on the icon below ‘Choose or Enroll in

class’ to continue.

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The e-learning programme should now start. Some of the courses are created by different

suppliers and therefore differ in navigation methods but all programmes created by the Pennine

Acute e-Learning team have the following buttons.

This button takes you to the next page

This button takes you to the previous page

This button either takes you back to the beginning or to the main menu dependant upon the programme.

This button allows you to print the page you are on for future reference.

The Play Button will have now

turned blue.

Click on the Play Button to start the course.

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Outline

All the e-learning programmes on the NLMS have the following features.

This button allows you to stop the course and save your progress at

anytime

Every course has an outline - this button allows you to hide the

outline pane down the left hand side of the screen.

Outline

By clicking on the + button shown here you will be able to view all the components of the programme that you need to do in order to complete your training.

This symbol means that the component has been started but is not complete.

This symbol means that the component has been completed.

This symbol means that the component has not been started.

Returning to a course

One of the advantages of e-learning programmes is that you do not need to do the whole course

in one go. You are able to stop at anytime and pick up where you left off at another time.

To return to a course you need to: • Log in to the NLMS. • Find the course that you want to re-visit. • Click the play button.

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Once you have completed the course, the learning path status will say completed and the completion date will also appear as shown below. Your Trust L&OD training record will be updated automatically.

Pass mark attempts:

When the assessment screen loads and states you only have three attempts to pass, this is actually incorrect and can be ignored.

You are allowed as many attempts as needed to gain a pass mark.

Accessing e-Learning from Home

Before you access e-Learning from home you need to request Internet access. On a Trust PC log into ESR and click on 352 e-Learning User link (see the Logging in section of this guide) and then the Request Internet Access Link

You will be presented with a form similar to the one below below, enter a username of your choice and a password.

You cannot use your ESR username and your password must have one letter and number.

Click on Submit

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If successful, you will see the screen below.

Requests for home access are, in the first instance, sent to the person who is

identified as your supervisor within ESR. This person will need to log into ESR and approve (or reject) the request by viewing their notifications. These notifications will

remain with your supervisor for 5 to 7 days before being passed to their supervisor. It is therefore recommended that you do this at a time when your supervisor is available

to approve it.

In the event you have no supervisor identified in ESR, the request will be sent to L&OD administrators and will usually be approved within 24 hours.

Approval is usually within 24 hours (excluding weekends) and you will need to check back on this screen to confirm approval. Once you have been approved, run the PC Checker (See section Before you Begin). You can then access the e-learning from a non trust computer at the following address.

www.nhselearning.co.uk

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Further support

Any questions or queries, please contact

[email protected]

E-learning Support

0161 778 3436

Bronwyn Driver

Learning Management Systems Administrator - 0161 778 3280

John Bramwell

E-learning Lead - 0161 778 2907

Mohammed Towhasir Project Administrator - 0161 778 3436

Charlotte Ford

e-Learning Developer - 0161 778 3393

Kieran Simpson Project Assistant - 0161 778 3257