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CASE APPLICATION REPORT ON NOKIA Prepared by: Muhammad Hashim Memon (Manager QA Karachi) Submitted to: Muhammad Ahmed Butt Subject: Principles of Management Case Application Report on Nokia Page 1

Nokia Case Application Report- Jul-15

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CASE APPLICATION REPORT ON NOKIAPrepared by: Muhammad Hashim Memon (Manaer !A Kara"hi#Submi$$ed $o: Muhammad Ahmed %u$$Sub&e"$: Prin"ip'es o( Manaemen$Proram: EM%A (Pro&e"$ Manaemen$# Summer)*+,-Case Application Report on Nokia Page 1Tab'e o( Con$en$sAcknowledgement31. Introduction to the Case Application42. Histor o! the Case Application43. "#$% Analsis &4. 'anagement $()ecti*es+&. Course o! Action,+. Recommendation to the 'anagement- Anne./ A Nokia0s Contri(ution to Industr "ales Region #ise1Anne./ 2 Cell Phone "atis!action Rating13Case Application Report on Nokia Page 2ACKNO.LE/0EMENT1I ha2e sear"hed(or $he de3ni$iono( su""ess4 in$he"on$e5$ o( 'eadin a su""ess(u' 'i(e6 I$ $urns ou$ $ha$ $hereareasmanyde3ni$ionsas$herearesee7ersand$ha$su""ess 'ies as mu"h in $he a$$emp$ as in $hea"hie2emen$68 ) Rober$ 9ros$19ee'in ra$i$ude and no$ e5pressin i$ is 'i7e :rappin apresen$ and no$ i2in i$68) .i''iam Ar$hur .ard4irst and !oremost5 I %hank the Almight A66AH !or sustaining theenthusiasm with which I plunged into this endea*or.I a*ail this $pportunit to e.press m pro!ound sense o! sincereand deep gratitude to man people who are responsi(le !or theknowledge and e.perience I ha*e gained during this caseapplication reportMuhammad Hashim Memon6Case Application Report on Nokia Page 3,6 In$rodu"$ion $o $he "ase app'i"a$ion%hemarket shareo! Nokiain7nited"tatesmarket hasshownhuge decline 3&8 'arch 2332 to ,8 onl in 9une 2331.*6 His$ory o( $he "ase app'i"a$ionNokia is the world:s largest pro*ider o! mo(ile de*ices; a leader ine