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We love living here!!

Donald Rutherford

I just wanted to say that I appreciate thetimely response I always get when I havean issue and need a reply or an appoint-ment. Great work NHC!!Our move in experience was very smoothand there are very nice people workinghere.

April Willis

I just want to say THANK YOU or the crewsthat plow. I am thankul even though I hadto shovel a little extra that was pushed inront o my garage. At lease when theyplow, I am able to go somewhere and notworry about getting stuck in the parkinglot. Thank you again!

Ana Lorek Facebook

We greatly appreciated how quick we wereable to get into our Post housing. We werein a time sensitive situation and we got invery quickly. Thank you very much!

Ashley Fuller

We have been residents going on 2 years.We are very satised with our homeand the services we receive. Hubby justextended or another 3 years and we arelooking orward to it.

Lisa Frias

The North Haven maintenance teams atFort Greely are always prompt, courteousand inormative. The proessionalism thatthey being to the job is such a breath oresh air. Please keep up the good work!

Fort Greely

I or one am very grateul that the snowplows are out there getting the roadsplowed in a timely manner.

Shawntale Wells-PalmerFacebook

The maintenance technician on a recent

call was very polite and inormative. Iwould love to have him come back or mynext call. I look orward to living on postwith such helpul people. Thank you.

Jessica Arms

Receiving recognition or the UnsungHero Award is: R-L Chuck Downham,Cindy Matthews. Lori Glassco,Robin Johnson, Mike Kondus,Geoery West, Chris Poland, Col Jones

2010 Army Residential Community Initiative, Unsung Hero Award

Stakeholders • March 2011 • www.nhcalaska.com

NORTH HAVEN WINS

UNSUNG HERO AWARD

Resident Comments

The Proessional Housing Management Associa-

tion (PHMA) recently presented North Haven with its2010 Army Residential Community Initiative, Unsung

Hero Award at its annual Proessional Development

Seminar in New Orleans, Louisiana.

Although the weather was extremely cold this winter,

the hearts o North Haven and Lend Lease employ-

ees warmed the Southern Cross neighborhood on

Fort Wainwright, AK and the real meaning o gener-

osity was very evident as team members displayed a

spontaneous act o proound kindness or one young

amily.

North Haven is ocused on making sure residents

have a smooth transition as they begin to work and

live at their new duty assignment in Alaska. North

Haven is not only concerned with providing quality

homes or their residents but also great communities

and other amenities and resident support services to

help make their living experience a sae, comortable

and memorable one.

North Haven and its Lend Lease contractor adopted

a young Fort Wainwright amily who lives next door

to the North Haven Administration oces. Through a

series o events spanning only a ew hours

this past November it became

known to North Haven and

Lend Lease employees

that we were in close

proximity to a amily

who did not pos-

sess urniture,

and were unable

to drive their ve-

hicle because they

could not aordto replace a fat

tire. Word spread

like lightening and

North Haven and Lend Lease employees o all sizes,

shapes and ages stepped up, providing beds, mat-tresses, linens, tables, chairs, toys, ull set o tires or

their vehicle and stocked their pantry. What made

the event unique was that it was not planned nor

orchestrated. As word o this young amily continued

to spread, more North Haven and Lend Lease em-

ployees showed up on their doorstep bearing gits.

Mike Kondus, North Haven Develop Manager, one o

the many good Samaritans commented, “To see my

co-workers respond in such a selfess and generous

ashion warms my heart and makes me proud to

work with a team o people such as these. We haddecided that we wanted to keep this just between us

employees, so that our reward was the happy amily,

but as the days have gone by it is clear that the more

we share this story, the more people are inspired to

help others in need.”

Don Brannon, Program Manager or the Chie o

Sta-Installation Management (Army Housing), hap-

pened to be on site or a eld visit in late November

was deeply moved to tears by the acts o kindness

shown toward this amily by the NHC and Lend

Lease employees. He immediately set out to makesure all those who were involved were

commended or their work. He

nominated NHC or the Unsung

Heroes Award at the annual

Proessional Housing

Management Associa-

tion (PHMA) that was

held in January,

where Janine Lind,

Executive Manager

or Winn Residential

Military HousingServices accepted

the award on NHC’s

behal.

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Lend Lease Makes Deposit in Fairbanks Food BankHelping the Fairbanks Food Bank on Lend Lease Community Day wasn’t enough or the employees o

North Haven and Lend Lease. On February 18, 2011, employees spent their morning volunteering with

the Fairbanks Community Food Bank, continuing the community partnership established on Commu-

nity Day back in September 2010. Volunteers rom Community Day along with a ew new employees

expressed a strong desire to continue providing support to the Food Bank not only on Community Day, but

throughout the year. Volunteers were able to put together more than 75 ood orders which included meat,

bread, dairy products, resh ruit, vegetables, and canned ood items that would supply amilies o varying

sizes with meals or up to three days. Kristi Deskins, Lend Lease Foundation Representative, summarizedthe day, “It was a great opportunity to get away rom the oce and do something that makes you eel

good! I love having the chance to talk with the other volunteers and nd it very rewarding to take part in a

wonderul program that helps ght hunger within Fairbanks and its surrounding communities.” According

to Deskins the Lend Lease Foundation is planning on coordinating more volunteer opportunities with the

Fairbanks Food Bank throughout the year.Taking a break rom putting together ood boxes R-L: DannyTeston, Kristi Deskins, Judy Anderson, Mike Kondus

Sustainability in Siku BasinNorth Haven is responsible or what we take, what

we make and what we leave behind. We are dedi-

cated to ensuring that the buildings and homeswe build, maintain and occupy are environmentally

sound in design and refect best practices in

energy conservation design. We are committed

to promoting energy eciency and educating our

residents on living a green liestyle.

North Haven is in the nal stage o the Siku Basin

Mechanical Pilot Project which was ocused on

assessing the eciency perormance o new me-

chanical systems and controllers installed in three

buildings in the Siku Basin at Fort Wainwright.

In its original congurations, these mechanical

systems were ully capable o providing heat and

hot water to residents; however, they were very

energy inecient. Energy and water consump-

tion at Siku Basin is several times the consump-

tion o other, even older, residential buildings at

Fort Wainwright. The high natural gas and water

consumption can be attributed to the design o the

existing mechanical system and the energy and

water needed to unction optimally or residents.

The Siku Basin Pilot project consisted o 3 dier-

ent changes in 3 dierent buildings. One building

added controls to help moderate boiler unctions.

Another building added higher eciency boilersonly. The third building included both o these

changes, plus added an indirect red hot water

heater, which means the heated boiler water also

heats the water versus a direct gas burner. Initial

raw energy savings on the building with all the

changes were signicant rom the previous year.

North Haven is currently working with Siemens to

provide a more detailed analysis to help guide our

decision on which specic changes to implement

throughout the rest o Siku Basin.

The rst three weeks o March will encompass the

Siku Basin showerhead change out. In the rstthree weeks o March, all o the showerheads in

Siku Basin homes will be replaced with low fow

water conserving shower heads as a means o

reducing household water consumption. We have

launched a comprehensive resident education

campaign and the rst week o replacements

has been smooth, with no resident concerns or

complaints and one complement.

We hope to be able to apply the principles o

energy conservation to other neighborhoods

throughout Fort Wainwright and Fort Greely

including Green Retrot strategies in the uture.Energy conservation is one o the many acets

o North Haven’s sustainable business strategy

being implemented to ensure we are all being

good stewards o the environment or present and

uture generations o Soldiers and their amilies.

A $10,000 Actus Community Fund (ACF) Seed

Grant was recently awarded to the Polar BearChapter o the Association o the United States

Army to help und the nal phase o the Monterey

Lakes Fallen Warrior Memor ial. ACF is dedicated

to increasing our eorts by unding more events,

encouraging employee volunteerism and participa-

tion, creating diverse opportunities or undraising

and ultimately, sustaining our communities in

which Lend Lease employees live and work. This

phase will involve the development o the west

end o Monterey Lake so that the new memori-

als can be installed. Development will include

site clearing and grading, construction sidewalks,

placement o

monuments, andlandscaping.

This last phase

o the Memorial

will include granite

memorials or

World War II, the

Korean War, the Vietnam War, and the Alaskan

Territorial Guard. The grant was made to advance

the memorial park into a truly special place or the

remembrance o Fallen Heroes. Monterey Lakes

Memorial Park is open to the public.

North Haven sponsored the 27th Annual Yukon

Quest International Sled Dog Race, one o thebiggest events in Fairbanks. The Yukon Quest is

a global event that draws thousands o people

rom all over the world. The 2011 Yukon Quest is

an epic two weeks o sled dog racing over 1,000

miles through arctic winter wilderness. The Yukon

quest commemorates the historic dependence

o humans on their sled dogs or mutual survival

in the Arctic environment and to perpetuate

humankind’s concern or our canine companions’

continued health, welare, and development.

Marti Steury, Yukon Quest Executive Director orAlaska said, “We are so excited to have North

Haven become part o our team and it’s such a

natural t because our trail runs right through Fort

Wainwright, on the Chena River. The sponsor-

ship is also a natural t as North Haven shares

with our residents that, “Your great Alaska journey

begins at home.” North Haven strives to ensure

that Alaska’s heritage is integrated through visual

representation and events whenever possible,

educating Soldiers and their amilies about the

rich and diverse heritage o their new home state.

The Yukon Quest gets its name rom the “highwayo the north,” the Yukon River and historic winter

land routes ollowed by prospectors, adventur-

ers and later mail and supply carriers traveling

between the gold elds o the Klondike and those

in the Alaska interior. The Yukon Quest trail traces

the route that the prospectors ollowed to reach

the Klondike during the 1898 Gold Rush and rom

there to the Alaskan interior or subsequent gold

rushes in the early years o the 1900’s.

Lend Lease Community Fund provides $10,000grant for Fallen Warrior Memorial

Command Sergeant Major ToddWentland accepts the $10,000 check rom Betsy Woolley, North HavenCommunication Coordinator

Yukon Quest Sponsorship

Chuck Downham, North Haven Project Director Hands acheck to Marty Steury, Yukon Quest Director outside theYukon Quest oce

North Haven Communities

4183-1 Unit 5, 6th Street, Fort Wainwright, AK 99703

907-356-1884 www.nhcalaska.com

An Actus Lend Lease Community

Why Can’t we be Friends?

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