North Shore Community CollegeNorth Shore Community College Wayne M. Burton, PresidentWayne M. Burton, President

www.northshore.edu

“North Shore Community College: a catalyst for personal, community, and regional change”

A partnership of people, programs, and resources united in purpose “seeking better lives for North Shore residents and a vibrant future for the region.”

www.northshore.edu

North Shore Community CollegeNorth Shore Community College““An Engaged Institution…seeking better lives for North An Engaged Institution…seeking better lives for North

Shore residents and a vibrant future for the region”Shore residents and a vibrant future for the region”

Over 100 Over 100 academic degrees and certificates in career, vocational, and academic degrees and certificates in career, vocational, and transfer programs at three campus sitestransfer programs at three campus sites

Signature Signature careercareer programs such as Health Professions, Business, programs such as Health Professions, Business, Law Enforcement, Biotech, Computer Technology, Aviation Law Enforcement, Biotech, Computer Technology, Aviation Management, Environmental Science, Human ServicesManagement, Environmental Science, Human Services

Liberal Arts Transfer and Honors programLiberal Arts Transfer and Honors program ESL instruction ESL instruction Breaking Through Initiative - Child Development Career Ladder pilotBreaking Through Initiative - Child Development Career Ladder pilot Community-based Job Training - Energy Utility Technology Program Community-based Job Training - Energy Utility Technology Program

in collaboration with National Gridin collaboration with National Grid Online and weekend flexible schedulingOnline and weekend flexible scheduling Leading MA College in Alternative CredentialingLeading MA College in Alternative Credentialing

www.northshore.edu

North Shore Community CollegeNorth Shore Community College

“ “ NSCC’s Institute for Corporate Training & Technology at NSCC’s Institute for Corporate Training & Technology at the Cummings Center provides hands-on, instructor the Cummings Center provides hands-on, instructor led, state of the art programs that serve the needs of led, state of the art programs that serve the needs of the fully employed, the unemployed, and the the fully employed, the unemployed, and the underemployed.”underemployed.”

Computer Technology – CompTIA certifications, Microsoft Certifications Computer Technology – CompTIA certifications, Microsoft Certifications (MCP, MCSA, MCSE), Cisco CCNA Discovery, Microsoft Office, (MCP, MCSA, MCSE), Cisco CCNA Discovery, Microsoft Office, AutoCAD, and SolidWorksAutoCAD, and SolidWorks

Customized Training-, experienced instructors, small class sizes, 7 Customized Training-, experienced instructors, small class sizes, 7 days/weekdays/week

NEW! Green Sustainable Building and Clean Energy CertificateNEW! Green Sustainable Building and Clean Energy Certificate NEW! Building Analyst/Envelope SpecialistNEW! Building Analyst/Envelope Specialist Short Term Training- non-credit career certificates, professional Short Term Training- non-credit career certificates, professional

licensing, and personal enrichment. licensing, and personal enrichment.

www.northshore.edu

Linking Education to Business Linking Education to Business CommunityCommunity

Association of Community College TrusteesAssociation of Community College Trustees Beverly Chamber of CommerceBeverly Chamber of Commerce Essex National Heritage CommissionEssex National Heritage Commission Lynn Chamber of CommerceLynn Chamber of Commerce MA Governor’s Transition CommitteeMA Governor’s Transition Committee MA Economic Development Planning CouncilMA Economic Development Planning Council MA Small Business RoundtableMA Small Business Roundtable National Small Business Development CenterNational Small Business Development Center North Shore Alliance for Economic DevelopmentNorth Shore Alliance for Economic Development North Shore Chamber of Commerce North Shore Chamber of Commerce North Shore InnoventuresNorth Shore Innoventures North Shore Technology CouncilNorth Shore Technology Council North Shore Workforce Investment BoardNorth Shore Workforce Investment Board Northeast Regional Competitive CouncilNortheast Regional Competitive Council North Shore Medical CenterNorth Shore Medical Center North Shore Regional Vocation/Peabody Vocational/Essex Agricultural Merger North Shore Regional Vocation/Peabody Vocational/Essex Agricultural Merger

Steering CommitteeSteering Committee Strafford NH Regional Planning CommitteeStrafford NH Regional Planning Committee U.S. Department of Education's Committee on Measures of Student SuccessU.S. Department of Education's Committee on Measures of Student Success

NSCC Program Advisory BoardsNSCC Program Advisory Boardsincludes over 300 area business leadersincludes over 300 area business leaders

• Early Childhood Development• Entrepreneurship Small Business Management• Environmental Technology• Fire Protection and Safety Technology

• Food Science and Safety• Integrated Media• Medical Assisting• Medical Coding• Nurse Education• Nutritional Science and Diet Technology

• Animal Science• Aviation• Biotechnology• Business• Challenges, Choices and Change, Women in Transition• Computer and Information Sciences• Cosmetology• Criminal Justice• Culinary Arts• Developmental Disabilities• Diet Technology• Digital Graphic Design• Drug/Alcohol Rehabilitation

NSCC Program Advisory Boards NSCC Program Advisory Boards continuedcontinued

includes over 300 area business leadersincludes over 300 area business leaders• Occupational Therapy Assistant Program• Office Technology• Paralegal• Physical Therapist Assistant• Practical Nursing• Radiologic Technology Education• Respiratory Care• School-Age Education Program• Surgical Technology• Tourism and Hospitability• Youth Worker

Types of Workforce Types of Workforce DevelopmentDevelopment Sector/Industry Specific Sector/Industry Specific

Company SpecificCompany Specific Individual/Open to the Individual/Open to the

PublicPublic

New Workers New Workers Creating the PipelineCreating the Pipeline

Incumbent WorkersIncumbent Workers

Categories of Categories of WorkersWorkers

What Makes It Work at What Makes It Work at NSCC! NSCC!

Reporting StructureReporting Structure Deans Working Together Deans Working Together

Non-Credit and CreditNon-Credit and Credit Deans Deans

Experience/BackgroundsExperience/Backgrounds Rapid Response Rapid Response

MechanismsMechanisms Relationship with North Relationship with North

Shore Workforce Shore Workforce Investment BoardInvestment Board

Workforce DevelopmentWorkforce Development2004 - 20102004 - 2010

Non-CreditNon-Credit 252 Companies252 Companies 454 Contracts454 Contracts 35,000 people35,000 people

CreditCredit 50+ Partners50+ Partners 31,740 FTE 31,740 FTE

EnrollmentEnrollment

Bio-TechBio-Tech Health CareHealth Care EducationEducation FinancialFinancial HospitalityHospitality ManufacturingManufacturing Construction/Construction/

UtilitiesUtilities CBOsCBOs

Public/Private PartnershipPublic/Private PartnershipNSCC/General Electric/WIB ModelNSCC/General Electric/WIB Model

NEEDNEED = GE recognizes employee development needs and outreaches to NSCC = GE recognizes employee development needs and outreaches to NSCC

RESPONSERESPONSE = NSCC and WIB collaborate with GE to assess its need, analyze industry- = NSCC and WIB collaborate with GE to assess its need, analyze industry-wide needs, and develop solutions wide needs, and develop solutions

IMPLEMENTATIONIMPLEMENTATION = NSCC/GE/WIB establish a working group to: = NSCC/GE/WIB establish a working group to:

identify target job needs and competenciesidentify target job needs and competencies

develop curriculumdevelop curriculum

common core courses common core courses

on-the job training on-the job training

create timelinecreate timeline

establish Memorandum of Understandingestablish Memorandum of Understanding

recruit, admit and hirerecruit, admit and hire

RESULTRESULT = 20 students from GE begin Manufacturing Technology Certificate Program = 20 students from GE begin Manufacturing Technology Certificate Program in March 2011. All received intent to hire letter from GE.in March 2011. All received intent to hire letter from GE.

What Are The Challenges In What Are The Challenges In Massachusetts?Massachusetts?

No well articulated state-wide system for aligning workforce needs No well articulated state-wide system for aligning workforce needs with Community College providers.with Community College providers.

No State funding for development and implementation of credit and No State funding for development and implementation of credit and non-credit workforce programsnon-credit workforce programs

State does not designate community colleges as vendor of choice or State does not designate community colleges as vendor of choice or preferred provider for trainingpreferred provider for training

Need for greater development and acceptance of competency-Need for greater development and acceptance of competency-based learning for awarding creditbased learning for awarding credit

Need for accelerated state-level credit program approval process Need for accelerated state-level credit program approval process

Workforce and training programs not eligible for student aid and Workforce and training programs not eligible for student aid and multiple funding streams (Pell, WIA, TANF) not coordinated to serve multiple funding streams (Pell, WIA, TANF) not coordinated to serve students, unemployed, incumbent workersstudents, unemployed, incumbent workers

Need for improved collaboration among colleges, WIB’s and Need for improved collaboration among colleges, WIB’s and business/industrybusiness/industry

State Models That Meet The State Models That Meet The ChallengesChallenges

North Carolina: centralized system and base allotment to each community North Carolina: centralized system and base allotment to each community college to support business and industry services; community colleges college to support business and industry services; community colleges are preferred provider for workforce training; grants to colleges to are preferred provider for workforce training; grants to colleges to support customized, sector-focused, and emerging/expanding industries support customized, sector-focused, and emerging/expanding industries training.training.

Oregon: state-wide center for community colleges, WIB’s, and State Oregon: state-wide center for community colleges, WIB’s, and State Employment Board; funding provided for remedial skills, for state-wide Employment Board; funding provided for remedial skills, for state-wide “Career Readiness Certificate;” grants to community colleges to “Career Readiness Certificate;” grants to community colleges to develop high demand programs responsive to labor market data.develop high demand programs responsive to labor market data.

Kentucky: state-wide development of broad based career pathways across Kentucky: state-wide development of broad based career pathways across the community college system; gap assessment and alignment of ABE the community college system; gap assessment and alignment of ABE and ESOL transitions to post-secondary; financial aid for adult learners; and ESOL transitions to post-secondary; financial aid for adult learners; reallocation of incentives to business to fund workforce education.reallocation of incentives to business to fund workforce education.

Recommendations:Recommendations:A Shared Vision for MassachusettsA Shared Vision for Massachusetts

Provide state leadership to develop a community college system Provide state leadership to develop a community college system with the operational framework to support workforce development with the operational framework to support workforce development regionally and locallyregionally and locally

Establish a flexible career pathways system driven by industry needs Establish a flexible career pathways system driven by industry needs that bridges transitions between training and education directly that bridges transitions between training and education directly linked to economic development and job creationlinked to economic development and job creation

Work creatively to align ABE, ESOL, and GED programming directly Work creatively to align ABE, ESOL, and GED programming directly with community colleges remedial and transitional programswith community colleges remedial and transitional programs

Promote state funding to support credit and non-credit workforce Promote state funding to support credit and non-credit workforce education and designate community colleges as preferred providers education and designate community colleges as preferred providers for training for training

Ensure access to post-secondary education for all learners with Ensure access to post-secondary education for all learners with blended financial aidblended financial aid

Massachusetts Taking the Lead: Massachusetts Taking the Lead: TAACCCT GrantTAACCCT Grant

15 community colleges are working together on US Dept. of Labor grant to 15 community colleges are working together on US Dept. of Labor grant to unify workforce development programs and strategies across the state.unify workforce development programs and strategies across the state.

Expand capacity:Expand capacity: Coordinating efforts to develop and deliver accelerated learningCoordinating efforts to develop and deliver accelerated learning Mapping career pathways, developing industry credentials, and Mapping career pathways, developing industry credentials, and

delivering modular curricula and training options in high demand delivering modular curricula and training options in high demand industriesindustries

Create systemic change:Create systemic change: Aligning curriculum and resources to facilitate student transitions from Aligning curriculum and resources to facilitate student transitions from

ABE, ESOL to developmental/remedial, and credential/credit bearing ABE, ESOL to developmental/remedial, and credential/credit bearing programsprograms

Enhancing student supports to improve retention and completionEnhancing student supports to improve retention and completion

Next steps: Next steps: “Getting Ahead, Staying Ahead”*“Getting Ahead, Staying Ahead”*

Convene a task force of community college presidents and Convene a task force of community college presidents and business/industry leaders to develop recommendations for a cohesive, business/industry leaders to develop recommendations for a cohesive, integrated state-wide system to prepare adults for employmentintegrated state-wide system to prepare adults for employment

Develop a planning process and funding to strategically implement Develop a planning process and funding to strategically implement recommendationsrecommendations

Identify matching state funds to pilot a state system workforce Identify matching state funds to pilot a state system workforce development model based on implementation of the TAACCCT grant development model based on implementation of the TAACCCT grant (Federal DOL funds) (Federal DOL funds)

Work with community colleges to define and establish a sustainable Work with community colleges to define and establish a sustainable career pathways system across colleges, agencies, and career pathways system across colleges, agencies, and business/industrybusiness/industry

Provide for DOE review of state ABE, GED, and ESOL to enhance Provide for DOE review of state ABE, GED, and ESOL to enhance alignments and transitions to credit/non-credit programsalignments and transitions to credit/non-credit programs

*Bill Green, CEO, Accenture, *Bill Green, CEO, Accenture, Springboard ProjectSpringboard Project

Student Success!Student Success!