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Community Chat MDM Meets Endpoint Mgmt
Justin Strong
Sr. Product Marketing Manager
Bryce Romney
Product Manager
© Novell, Inc. All rights reserved. 2
The next 45 minutes or so…
Why is MDM so important right now?
How does BYOD change things?
Start managing all your devices today…
© Novell, Inc. All rights reserved. 3
The rampant need for MDM tools
© Novell, Inc. All rights reserved. 4
WHAT IS A MOBILE DEVICE?
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WHY ARE THESE DIFFERENT?
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…Yesterday
IT Standardization
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© Novell, Inc. All rights reserved. 7
Today…
CoIT (Consumerization of IT)
―I want this
device, these
apps, and this
access.‖
© Novell, Inc. All rights reserved. 7
© Novell, Inc. All rights reserved. 8
Pushing That Trend to the Edge…
BYOD (Bring Your Own Device)
―I want to use my own
device, but I still want
apps and access.‖
© Novell, Inc. All rights reserved. 8
© Novell, Inc. All rights reserved. 9
BYOD is here to stay—start adapting today
© Novell, Inc. All rights reserved. 10
Pros
Cons
23% of an enterprise’s
hardware spend is on endpoint
devices—that’s money that
can be saved when employees
buy their own
53% have seen
productivity boosts of 10%–
30%
By 2014, 90% of
organizations will support
consumer devices
64% fear that sensitive
data will be on a device that
gets lost, stolen, or infected
37% fear that users will
download malicious apps
36% fear that users will
steal data via personal
devices
59% fear that
malicious apps will jump
from devices
to the network
10
Is BYOD Good or Bad?
© Novell, Inc. All rights reserved. 11
of CIOs say support for
employee mobility is
almost impossible
because users rely on
external networks
of CIOs say
consumerization is
driving unrealistic
expectations of IT
of CIOs view
CoIT as a
business risk
77% 74% 64%
You can’t live without it. So what do you need to live with it?
Impact on the Enterprise
Users say they are more productive. And yet…
© Novell, Inc. All rights reserved. 11
© Novell, Inc. All rights reserved. 12
Embracing BYOD
Establish practical agreements covering mutual
responsibilities and terms of service
Deploy a BYOD-friendly management tool that
can effectively manage mixed fleets
Empower your workforce; Lock-out workers who
choose not to comply with practical agreements
1
2
3
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Establish Practical Agreements 1 Segment your workforce by needs
Establish a baseline service model
Craft a ―Terms of Service‖ agreement that
established mutual responsibilities (between
employee and IT)
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Deploy a BYOD-Friendly Tool 2 Must address basic security & management
needs with reporting/audit capabilities
Must be easy for employees to self-provision
Ensure you have the ability to ―escalate‖
remediation if devices are lost/stolen
© Novell, Inc. All rights reserved. 15
Empower/Lockout As Appropriate 3 Leverage workforce segmentation to deploy
applications, files, access and more
Lock-out any employees that do not agree to
mutual terms of service
Observe, Adapt and Adjust
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Don’t just manage mobile devices—manage them all
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Get a Handle on All of Your Endpoints
— Not Just Mobile Devices
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Your ultimate goal is to encompass
your entire endpoint portfolio with a
single, integrated solution.
Our ultimate goal is the total
integration of all endpoint security
and management tools into a
single, easy-to-use console.
And we’re getting
there fast.
© Novell, Inc. All rights reserved. 18
Application
Management
Application
Deployment
Large-Scale
Patching
Automated
Inventory
Problem
Remediation
Device
Configure &
Deployment
New User
Management
Device & User
Retirement
User Device
Environment
OS Migrations
& Upgrades
Remote
Management
Security Policy
Deployment
Data
Security
Device
Security
Location
Awareness
Audit
Reporting
Remote
Workforce
ZENworks is Total Device Management
© Novell, Inc. All rights reserved. 19
Application
Management
Application
Deployment
Large-Scale
Patching
Automated
Inventory
Problem
Remediation
Device
Configure &
Deployment
New User
Management
Device & User
Retirement
User Device
Environment
OS Migrations
& Upgrades
Remote
Management
Security Policy
Deployment
Data
Security
Device
Security
Location
Awareness
Audit
Reporting
Remote
Workforce
ZENworks is Total Device Management
ZE
Nw
ork
s M
ob
ile
Ma
na
gem
en
t
© Novell, Inc. All rights reserved. 20
Apple iOS 4-5 iPhone, iPod and iPad – MDM Client Available
Windows Mobile 6.1 & 6.5 – MDM Client Available
Windows Phone – MDM Client on roadmap
Symbian S60, 3rd Edition, v9.1 – MDM Client Available
Android v2.2-4.0 – MDM Client Available
NitroDesk - TouchDown v7.2 supporting Android v2.2-4
BlackBerry OS 10x (support via ActiveSync) – future support
Mobile Device Platform Support
© Novell, Inc. All rights reserved. 21
Track devices, how they are being used, and by
whom
Automate the process of ―activating the device‖
Make sure the right applications are made
available to the appropriate employees
Manage the widest-possible range of platforms
in your fleet
Give users a choice, but cover your own assets
© Novell, Inc. All rights reserved. 21
With Novell® ZENworks®
Mobile Management, you can:
© Novell, Inc. All rights reserved. 22
Automated Compliance
Reports
Get All the Apps Out
ZENworks Mobile Management Console
Automated App Provisioning
Device Tracking
Asset Management
Cloud Solution
Deployment Headaches
Simple Agent Install to Manage
Data Loss on Personal Device
Remote Wipe of ONLY Corporate
Data
License Compliance
License Tracking
Compliance Burden
Provisioning Every Device Individually
User-Based Provisioning
Get All the Files Out
Automated File Sharing
Data Loss
Forced PIN/Encryption and
Remote Wipe
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Need to Scale Rapidly
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Novell ZENworks Mobile Management
Integration Timeline
Phase 1: Stand-alone solution, console/agent
Phase 2: Partial Integration with ZCC
Phase 3: Complete ZCC Integration
© Novell, Inc. All rights reserved. 24
Call Novell
Who Are You Going to Call…
When You Can’t Call Apple?
Go Ahead
Give users what they want…
While covering your assets…
And proving you’re compliant.
© Novell, Inc. All rights reserved. 24
© Novell, Inc. All rights reserved. 25
www.novell.com/zmm
This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. Novell, Inc. may make improvements in or changes to the software described in this document at any time. Copyright © 2012 Novell, Inc. All rights reserved. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States. All third-party trademarks are the property of their respective owners.