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NOW AND THEN
CO-DESIGNING SYSTEMS
SMART ENOUGH FOR THE
FUTURE
Matt Hollingshead & Josina Vink,
Centre for Addiction & Mental Health
(CAMH)
RSD3 SYMPOSIUM
HOLLINGSHEAD & VINK | CAMH | RSD3 2
OUR LEGACY
SYSTEMS NEED TO
BE RE-DESIGNED.
HOLLINGSHEAD & VINK | CAMH | RSD3 3
1850 1950 2000 1900
INTO COMMUNITIES
MENTAL ILLNESS = BAD
INTO INSTITUTIONS
images from camh.ca
HOLLINGSHEAD & VINK | CAMH | RSD3 4
HARMFUL
PRACTICES
CRIMINAL-
IZATION
INCOME
INEQUALITY
HOMELESSNESS
OPPRESSION
HOLLINGSHEAD & VINK | CAMH | RSD3 5
25 YEARS OF GOVERNMENT
REPORTS
10 YEAR STRATEGY
2011
HOLLINGSHEAD & VINK | CAMH | RSD3 6
Systems Improvement through Service Collaboratives
6 Ministries
18 Service Collaboratives
Multi-sectoral
Community led
HOLLINGSHEAD & VINK | CAMH | RSD3 7
Systems Improvement through Service Collaboratives
DEVELOPMENTAL
EVALUATION
HEALTH EQUITY
DEVELOPMENTAL
EVALUATION
SUSTAINABILITY SYSTEMS THINKING
QUALITY
IMPROVEMENT
DEVELOPMENTAL
EVALUATION IMPLEMENTATION
SCIENCE
HOLLINGSHEAD & VINK | CAMH | RSD3 8
NORTHWEST TORONTO
image from https://www.flickr.com/photos/dflack/3339799651/
HOLLINGSHEAD & VINK | CAMH | RSD3 9
PROBLEM:
APPROPRIATENESS & SOCIAL ISOLATION
SOLUTION:
PEER POSITIVE SERVICES
INTERVENTION
SELECTION INSTALLATION:
IMPLEMENTATION PLANNING
IMPLEMENTATION:
SUPPORTING ORGANIZATIONS
THE SERVICE COLLABORATIVE PROCESS
SUSTAINABILITY: A CONSTANT CONSIDERATION
HOLLINGSHEAD & VINK | CAMH | RSD3 10
PROBLEM:
APPROPRIATENESS & SOCIAL ISOLATION
SOLUTION:
PEER POSITIVE SERVICES
INTERVENTION
SELECTION INSTALLATION:
IMPLEMENTATION PLANNING
IMPLEMENTATION:
SUPPORTING ORGANIZATIONS
THE SERVICE COLLABORATIVE PROCESS
RESILIENCE: PREPARING FOR ADAPTATION
HOLLINGSHEAD & VINK | CAMH | RSD3 11
INTERVENTION
SUSTAINABILITY
SYSTEM
RESILIENCE IMPLEMENTATION DESIGN
EVALUATION
COACHING
TRAINING
KNOWLEDGE EXCHANGE
?
HOLLINGSHEAD & VINK | CAMH | RSD3 12
Adapted from Hodgson’s Viable Systems Model
RESPONSIVE
STRUCTURE
SHARED
IDENTITY
AGENCY
EQUITY
FORESIGHT
HOLLINGSHEAD & VINK | CAMH | RSD3 13
AGENCY
RS
SI
A
E
F
CAPACITY WITHIN THE
COMMUNITY TO
MAKE CHANGE
HOLLINGSHEAD & VINK | CAMH | RSD3 14
EQUITY
RS
SI
A
F
E
RECOGNIZE POWER AND PRIVILEDGE AND FIND COMMON GROUND AMID DIVERSITY
HOLLINGSHEAD & VINK | CAMH | RSD3 15
RESPONSIVE
STRUCTURE
SI
A
E
F
RS
STRUCTURES AND NORMS THAT SUPPORT MEANINGFUL ENGAGEMENT
HOLLINGSHEAD & VINK | CAMH | RSD3 16
FORESIGHT
RS
SI
A
E
F
ANTICIPATING FUTURE DEVELOPMENTS AND PREPARING APPROPRIATE RESPONSES
HOLLINGSHEAD & VINK | CAMH | RSD3 17
SHARED
IDENTITY
RS
A
E
F
SI
UNDERSTANDING CONNECTION TO THE SYSTEM AND COMMON VALUES
HOLLINGSHEAD & VINK | CAMH | RSD3 18
RESPONSIVE
STRUCTURE
SHARED
IDENTITY
AGENCY
EQUITY
FORESIGHT
HOLLINGSHEAD & VINK | CAMH | RSD3 19
QUESTIONS
Matt Hollingshead
@hollingsface
Josina Vink
@josinavink
For more info check out:
ServiceCollaboratives.ca
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