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The National Quality Framework aims to raise quality and drive continuous improvement and consistency in education and care services.
How to Use the Reflection ToolThis NQF Reflection Tool has been designed for early education and care services to use to
guide their preparation for meeting the requirements of the National Quality Standard. This can
be used in conjunction with the Compliance Tool found in Community Early Learning Australia’s
Member Resource Library.
The Reflection Tool highlights some important considerations in each of the seven Quality
Areas. The overall purpose is for the checklist to be used to prompt and engage all educators
in the self-assessment process. Reflective questions have been included to help services to
think critically about whether their practices are meeting the elements in each of the standards
and to identify areas to develop or improve.
No two education and care services are identical; every service will have different requirements
and needs, therefore the Reflection Tool is designed to be a guide only. It is also important to
note that completing this Reflection Tool cannot guarantee that your service will meet all of the
requirements under the NQF.
ProvocationHave you engaged all educators, staff, families and children at your service to be involved in
your continuous improvement process?
PAGE 1
NQF Reflection Tool
TEAM RESOURCE KIT
CELA IS BROUGHT TO YOU BY COMMUNITY CHILD CARE CO-OPERATIVE
PAGE 2
Where to from here?Once you have completed the Reflection Tool, it is strongly recommended that items you have
identified as needing to be completed should be added to your Quality Improvement Plan as
goals for improvement.
DID YOU KNOW...ACECQA has developed a series of guides to support services in reflecting and assessing their practices against each of the elements in the 7 Quality Areas. The Guide to the National Quality Standard (Book 3) includes reflective questions and gives examples of what the assessor may want to observe, sight or discuss.
TEAM RESOURCE KIT
NQF will have changes
legislated in October
2017, to come into
effect February 2018.
We will provide updated
resources and guides to
help you take advantage
of the changes.
Page 1
NQF Reflection ToolThis tool has been designed to assist the self-assessment process. The “Y or N” column can be ticked to indicate a practice occurring with follow up comments in the “Comments/Action Required” column. The Regulation column can be used to record the specific regulation the issue applies to or what work needs to be completed to satisfy the regulation.
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
QU
ALI
TY A
REA
1: E
DU
CA
TIO
NA
L PR
OG
RA
M A
ND
PR
AC
TIC
E
Program and documentation How do we gather information about each child and family?
Do we support every child to participate in the program?
Do we demonstrate that we value each child’s ideas, thinking and interests?
Do we provide a good balance of planned and spontaneous experiences for children?
How easily can we explain how we document and develop our program?
What do we do to ensure we critically reflect and evaluate the program?
Do families have an understanding of the EYLF/MTOP frameworks?
Philosophy
Framework – EYLF/MTOP
Interactions between staff and children
Transitions
Daily routines
Information available to families on program
Information exchange between educators and families
Any additional support provided for children with additional needs and how this is managed within the service
How the program allows for children to make their own decisions about their learning
How educators make decisions about designing and delivering the program
How the children’s learning and progress is communicated
An ongoing cycle of programming – planning, documenting and evaluation of the program
Evidence of reflective practice
Children’s perspectives in the program
Intentional teaching and scaffolding, extending children’s learning
Page 2
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
QU
ALI
TY A
RE
2: C
HIL
DR
EN’S
HEA
LTH
AN
D S
AFE
TY
Effective health and hygiene practices are in place to control the spread of infectious diseases
How do we support every child’s health needs?
How is health and nutrition information communicated to families?
Have children been grouped to allow for adequate supervision and to minimise the risk of overcrowding?
How does the service keep up to date with information from relevant and recognised authorities for health and nutrition?
What processes are in place to manage the authorisation, administering and storage of medication?
How is each child’s sleep, rest and relaxation needs supported?
Do educators have first aid, anaphylaxis and asthma training?
How are children encouraged to be physically active?
How do educators manage the safe storage, preparation and handling of food?
Are both the indoor/outdoor environments set up to promote physical play?
What processes are in place to ensure that indoor and outdoor environments are maintained and safe?
Communication with families about children’s health requirements
Following appropriate practices when administering medication
Written authorisations from parent/guardian
Safe storage of medication
Conversations about health issues with children
Communication between educators about individual children’s health requirements
Evidence of consultation with relevant authorities for current health information
Management of children’s sleep, rest and relaxation
Accommodation of different needs of children/families
Safe sleeping practices (babies)
Management of nappy-changing and toileting routines
Privacy arrangements for children’s toileting and personal hygiene requirements
Process for cleaning toys and equipment
Hand washing procedures
Incident, injury and illness management/procedures
Records of immunisation
Accident forms
First aid qualifications including anaphylaxis and asthma management
Page 3
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
Children’s nutritional and physical health needs are met
Have we completed a risk assessment before going on an excursion? What processes are in place to encourage sun safety? Are all educators aware of their responsibilities with child protection?
Food handling and storage
Information available to families on healthy nutritious food and drinks
Cultural consideration in providing food to children
Access to drinking water
Furniture and utensils that are age appropriate and developmentally suitable to encourage children to be positively involved in mealtimes
Promotion of physical activity with children through different means like dance, creative movement and drama
Indoor and outdoor environments set up to promote safe physical play
Spontaneous and planned physical activities
Management of supervision
Risk management/hazard management
Emergency evacuation procedures
Risk assessment
Management of excursions
Staffing arrangements
Storage of equipment
Storage of chemicals
Maintenance of building, equipment and general environment
System for monitoring children entering and leaving premises
Sun safety
Page 4
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
Child protection awareness, training and understanding of obligations
Access to community resources, information and support for families in matters relating to risk of abuse or neglect
Page 5
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
QU
ALI
TY A
RE
3: P
HYS
ICA
L EN
VIR
ON
MEN
T
Environments designed to foster children’s learning and development
How do we ensure that the indoor and outdoor environments contribute to each other and provide variety? What are the strengths of our environments? What barriers need to be overcome? Is the environment welcoming and respectful of all children, families and the wider community’s cultural beliefs? Does the physical environment allow the children to be autonomous and develop independence? Are children and families safe when entering and leaving the environment? How are children encouraged to participate in planning and setting up the environment? Does the environment support children’s interests and abilities? Does the environment allow children to explore, create, problem solve and develop environmental awareness? What environmentally sustainable practices exist within the service? How do we model environmentally and sustainable practices to the children, families and wider community? Does the environment promote developmental life skills for the children?
Appropriately sized and equipped indoor and outdoor space
Challenging elements of outdoor and indoor environments
Safe physical environments
Outdoor spaces that include plants, trees and edible gardens, rocks, mud, water and other elements from nature. Design of environment considers staff supervision
Fencing
Furniture, materials, resources, toys and equipment
Consideration of group sizes
Natural and artificial lighting, good ventilation and fresh air
Appropriate areas for food preparation and storage
Quiet areas for resting or sleeping
Appropriate access for toileting and hand washing
Appropriate space for administration and private conversations and consultations with parents and staff
Cleaning schedules for toys, furniture and equipment
Procedures for building and equipment maintenance
Safety checks
Documents confirming equipment meets
Page 6
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
Australian Standards How do we promote interdependence between people, plants, animals and the land? Risk assessments of the physical environment
Appropriate access for children with additional needs
Balance of natural and man-made materials
Toys and resources readily accessible for children to access
Engaging environments and inviting experiences for children
Sustainable practices being practiced and explained to children
Focus on environmental sustainability. Children respecting the environment
Program fostering and encouraging caring for the environment
Page 7
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
QU
ALI
TY A
REA
4: S
TAFF
ING
AR
RA
NG
EMEN
TS
Management of adequate supervision – staff: child ratios
Does staffing arrangements enable children to feel a sense of ‘being’ and ‘becoming’? How do we ensure that the service philosophy reflects all of the different views, beliefs and values of staff, children and families? Are educators’ professional experiences and diversity acknowledged? What strategies have been developed to ensure accurate information is shared with all parties involved? Do we have records of changes to position descriptions and minutes of meetings available?
Staff rosters
Procedures for signing in/out
Staff break, programming and administration times
Staff records of educators with first aid, anaphylaxis and asthma qualifications
Interactions between educators, children and families
Service has a code of conduct/code of ethics in practice
Staff access copies of NQF, Regulations, Frameworks, Service Philosophy, Policies and Procedures as well as other relevant resources
Staff Handbook
Position Descriptions
Evidence of team work
Minutes/Records of team meetings
Page 8
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
QU
ALI
TY A
REA
5: R
ELA
TIO
NSH
IPS
WIT
H C
HIL
DR
EN
Staff interactions and relationships with children How do we ensure children feel a sense of ‘belonging’ at the service?
How do we engage and interact with children to develop their learning?
How do we cater for each child to ensure they have had their voices heard?
How are positive and respectful relationships modelled to the children?
How do we ensure that our policy on interactions with children reflects current information about child development and best practice in guiding young children’s behaviour?
How do we provide a sense of community within the service?
How are situations managed in relation to a child’s challenging behaviour?
How do we work with families and other professionals to ensure behaviour guidance is tailored to each individual child?
Do children have the opportunity to make decisions and influence outcomes regarding their own behaviour?
Arrangements for grouping children
Guiding and supporting children’s behaviour
Inclusion of all children
Using routines as opportunities for learning
Children’s group play and projects
Children being free to make their own play choices
Educators supporting children with challenging behaviour
Additional support sought from outside agencies
Page 9
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
QU
ALI
TY A
REA
6: C
OLL
A B
OR
ATI
VE P
AR
TNER
SHIP
WIT
H F
AM
ILIE
S A
ND
CO
MM
UN
ITIE
S
Enrolment and orientation process for children How do we ensure all families feel comfortable and welcome within the service?
How are families’ perspectives included within the program?
Are families’ cultural and religious beliefs and values welcomed within the service?
What role does each family provide in the service?
How is information shared with families and educators during orientation, settling in and on an ongoing basis?
How is family information included in decision making?
How do we find out about what community resources are available to families?
How do we support families who access community resources?
How is communication managed on a daily basis?
How is each child supported through transitions to other education and care environments?
How information is gathered about each child and family
Families having access to policies and procedures
Communication between educators and families
Families being able to contribute to decision making in the program
Families having involvement in the QIP, reviewing policies and the service philosophy
Information displayed for families
Information available in other languages (if appropriate)
How changes to policies are communicated to families
Information exchanged between families and educators
Procedures for illness, accidents and emergencies
Seeking support and advice from external agencies
Positive transitions are promoted between home and service
Every child is encouraged to participate in the program
The service environment reflects the cultural diversity of the community where it is located
Awareness and acknowledgement of Aboriginal and Torres Strait Islander communities – including connections with the local Aboriginal community
Page 10
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
QU
ALI
TY A
REA
7: L
EAD
ERSH
IP A
ND
SER
VIC
E M
AN
AG
EMEN
T
Governance and management processes How are opportunities for professional conversations created?
How is educators’ knowledge shared within the team?
How do we improve continuity for children through our staffing structure?
Does our statement of philosophy reflect a commitment to continuous improvement?
How are complaints addressed?
How and when are policies and procedures reviewed?
What are the strengths of our management and administration systems?
How can we improve our systems and processes?
How do we ensure educators and families are aware of the NQF?
Do professional development opportunities allow growth for all educators?
Have we selected an educational leader for whom curriculum is their focus and passion?
Was the critical reflection of QIP done in consultation with all stakeholders?
New educators and staff follow an induction process
Confidentiality and proper storage of records
Appropriate governance arrangements
Information to be displayed as required by the National Law and National Regulations
Information available to families about governance structures
All educators and staff are aware of the National Law and National Regulations
All educators and staff are aware of the National Quality Standard
All educators and staff are aware of and are implementing the Early Years Learning Framework/My Time Our Place Framework
Service philosophy
Service has and follows a code of conduct
Adequate process and procedures for dealing with grievances and complaints
Service’s policies and procedures – reviewed on a regular basis and have up to date information/sources
Staff are involved in a performance review process
Staff have access to professional development opportunities
Staff position descriptions are available for their
Page 11
NQF Reflection Tool
Requirements Y or N Questions for Reflection Comments/Action Required Regulations
respective roles
Documented comprehensive self-assessment process.
Defined role for an Educational Leader
All stakeholders have been involved in developing the QIP
QIP is reviewed at least annually
Staff records
Child enrolment forms
Records of volunteers and students
Process for notifying the Regulatory Authority (when required)