NS1000 Setup Guide Mediatrix1204 PSTN-Gateway Rev 02

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Setup Reference guide

for KX-NS1000 to PSTN Gateway interconnection Panasonic PBX (KX-NS1000 series), Media 5 PSTN Gateway (Mediatrix 1204) Revision 0.2(PSNJ) August.23, 2012

Attention: The content of this document is made up by verification result. It is no guarantee.

Models Used during verification:

Panasonic PBX KX-NS1000 (Ver.001.10021)

Media5 PSTN Gateway Mediatrix 1204 (Firmware Version 5.0.30.247)

Panasonic UT and NT series telephones

Panasonic System Networks Co.,Ltd

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Change history

Support PSN (Japan) REVISION

NO. CONTENTS OF REVISION

Checked by Checked by Author

Oonishi Rev0.1 First edition June,20, 2012

Oonishi Rev0.2

The note of Caller ID caution is added.

(P.4 Result 1-1) August,23,2012

Trademarks

• Microsoft, Windows, Windows XP, Windows Vista, Windows 7 and Internet Explorer

are either registered trademarks or trademarks of Microsoft Corporation

in the United States and/or other countries.

• All other trademarks identified herein are the property of their respective owners.

• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

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Table of Contents

Setup Reference Guide for KX-NS1000 to PSTN Gateway Interconnection…1

Change history…………..……………………………………….…………2

Table of Contents and Trademarks……………………………………….3

1. Introduction...........................................................................................4

Objective...............................................................................................4

2. Approach to interconnection.................................................................5

3. System configuration example.............................................................6

4. Initial set-up of the NS1000..................................................................8

4.1 Web Interface Access……………………………………………..…8

4.2 Confirmation Activation Key…………………………………………9

4.3 PBX SIP Trunk Installation…………………………………………10

4.4 PBX SIP Trunk Configuration........................................................12

4.5 PBX Configuration DDI/DID and CO.............................................17

4.6 PBX Server feature…………………………………….....................19

4.7 Save the System Data………………………………........................20

5. Description of the Mediatrix1204 Configuration.................................21

6. Configuration of the Mediatrix 1204 ………………….........................23

6.1 Physical Connection of the Mediatrix1204....................................23

6.2 Installation of Unit Manager Network (UMN) Software..................23

6.3 Running the Unit Manager Network Software………….................24

6.4 IP Configuration of unit………………………………………………..26

6.5 IP Configuration Reference…………………………………………27

6.6 SIP Configuration………………………………………….................29

6.7 Inbound Call Forwarding………………………………..…………….32

6.8 Country Selection and Custom Tone Settings….……………….33

6.9 FXO Answer Delay Table Setting…………………………………….36

7. References………………………………...............................................37

7.1 Edit SNMP (Simple Network Management Protocol)……………...37

8. Management……………………………………………………………….39

8.1 Unit Manager Express…………………………………………………39

8.2 Using Scripts……………………………………………………………39

9. Troubleshooting....................................................................................41

9.1 How to get to Syslog files……………………………………………...41

9.2 Mediatrix1204 Recovery Mode Procedure…………………………..42

10. Appendix PSTN Gateway Configuration Sheet....................................43

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1. Introduction

Objective:

A PSTN Gateway is required to supplement existing PBX functionality.

It will provide the means of establishing a simple PSTN interface connection

This Setup Reference Guide describes the configuration to interconnect between the Panasonic PBX

(KX-NS1000 series), the PSTN Gateway, and Carrier Land line(PSTN).

The items above are interconnected using SIP protocol between the PBX and PSTN Gateway.

Results (confirmed operation):

1-1 Receiving and making a Call

Calls between test environments are possible.

The Caller ID displayed on the LCD screen of Panasonic terminal and UT(SIP) Extension.

Incoming calls from PBX trunk lines only display the port configuration ID (according to system settings).

* Note: The extension will display the Caller-ID if line that is connected to the PSTN Gateway is

using a Caller ID standard supported by the Mediatr ix 1204.

With respect to the corresponding country, please c heck with the Reference manual or support

of Media5.

http://www.media5corp.com/repository/1204/manuals/M TX_1204_SIP_Reference.pdf

1-2 Conversation with G.711 and G.729

Use of the above codec is possible, providing PBX settings allow this.

(e.g. KX-NS1000 (V-UTEXT32,V-IPEXT32,V-SIPEXT32) settings)

1-3 Placing a call on-hold and retrieving a Call that is on-hold

These features are confirmed by KX-NS1000 control.

1-4 Transferring Call

The transferring of a Call to another destination is confirmed by KX-NS1000 control.

1-5 Call Forwarding

This feature is confirmed by KX-NS1000 control.

Attention: The content of this document is made up by verification results. It is no guarantee.

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2. Approach to Interconnection

(1) For the Panasonic IP-PBX, the Virtual SIP Trunk (V-SIPGW32) is used to interconnect the IP-PBX

to a land line phone via the Mediatrix PSTN gateway. The Mediatrix PSTN Gateway is placed at

the head office. All SIP traffic between the IP-PBX and the Mediatrix PSTN Gateway.

(2) The Mediatrix PSTN Gateway operates to ensure correct interconnection between the IP-PBX

V-SIPGW32 virtual circuit card and the PSTN interface of each countries.

The Mediatrix PSTN gateway provides the following functions:

- The IP-PBX is connected to PSTN land line via the Mediatrix PSTN Gateway.

- The PBX settings are the SIP Trunk setting only.

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3. System configuration example

3.1 Diagram of system configuration example

HUB

[PSTN connection Port1 – 2]Port1: 888-8888Port2: 999-9999

KX-NS1000192.168.0.151 SIP Trunk

Mediatrix PSTN Gateway 192.168.0.11

Maintenance PC (Fixed-IP)(e.g., 192.168.0.200)

Other PSTN partyLand line777-7777

NS1000 DDI/DID TableNumber: Destination 300 : Extension 301400 : Extension 302

Number: 3001Ext: 301

Number:3002Ext: 302

PBXs DHCP Server192.168.0.161 to 170NTP Server : Enable

CarrierPSTN

CarrierPSTN

The NS1000 SIP Trunk and the Mediatrix GW not have to register to each units as for SIP registration.

LAN

Extension

Phone 1

PSTN

Phone 2

(A) Phone 2 to Phone1(Ext301)

(B) Phone1(Ext301) to Phone 2 Land line

Model 1204

777-7777

EthernetHUB


KX-NS1000192.168.0.151 SIP Trunk






Number:3002Ext: 302


CarrierPSTN

CarrierPSTN


LAN

Extension

Phone 1

PSTN

Phone 2



Model 1204

777-7777

Ethernet

3.2 PSTN Gateway Configuration example

3.2-1 PSTN Gateway Contents of main network settings (example)

Item Configuration example Description

LAN interface: IP address 192.168.0.11 Mediatrix LAN IP address

LAN interface: Netmask 255.255.255.0 Mediatrix LAN Subnet mask

Default Gateway 192.168.0.151 Mandatory (example: PBX IP address)

Receiving SIP port 5060 SIP port used

Used RTP port

3.2-2 PSTN Gateway Contents of main SIP Server (example)


Registration Host None Unnecessary setting

Proxy Host 192.168.0.151 PBXs IP address

Proxy Port 35060 PBXs SIP Trunk port

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3.3 PBX Configuration example

3.3-1 PBX - Contents of main Network Settings


PBX MPR IP address 192.168.0.151

Subnet Mask 255.255.255.0

PBX DSP IP address 192.168.1.102 - 105

Default Gateway If required

Preferred DNS IP Address If required

DHCP Server (Range) Enable / 192.168.0.161-170 If required

SNTP Server Enable Synchronize Gateway

3.3-2 PBX – Contents of V-SIPGW16 Settings


SIP Trunk Port Number 35060 PBXs Default (Shelf Property)

Number of using SIP Trunk 1 Basic Channel

3 Additional Channel

A total of 4 SIP Trunk

Provider Name PSTN_Gateway Example

SIP Server Name Please do not enter

SIP Server IP Address 192.168.0.11 PSTN Gateway IP address

SIP Server Port Number 5060 PSTN Gateway Port (Default)

User Name 1234567890 Dummy

Authentication ID 1234567890 Dummy

Authentication Password 1234 Dummy

Register Ability Disable No Registration for Gateway

3.3-3 PBX - Contents of main Extension settings


SIP Extension port 5060 UT,SIP Extension Only

IP-PT Extension Number 301 Example

UT Extension Number 302 Example

SLT Extension Number 201 Example PBX Operator

(1) DDI / DID Number

Destination

300

301

(2) DDI / DID Number

Destination

400

302

(*) DDI / DID Number

Destination

Match none

201

PBX Operator Call

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4. Initial set-up of the NS-1000

4.1 Web Interface Access

4.1-1 Start up software of web browser. (Mozilla Firefox 6 or later, Internet Explorer Version 7 or later)

4.1-2 Access the KX-NS1000 Web Maintenance Console page (using previously read IP address).

e.g., http://192.168.0.151/

4.1-3 Enter Username: INSTALLER , Password:1234 ---> Next, click on [Login ] button

4.1-4 Access to initial web page (HOME) --> Click on [Setup ]

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4.2 Confirmation of Activation Key

4.2-1 Click on [PBX Configuration ] --> [1.Configuration ] --> [1.Slot ] --> [Activation Key ] button.

--> Next, confirm “IP Trunk (ch)” line for Activation Key (in this case, “0” )

*Note: Need a total of max 4 IP-Trunk for PSTN connection as for PBX SIP Trunk.

4.2-2 Confirmation after the install. (if required)

Note: If you want to use 4 channels of PSTN, you have to purchase an activation

key more than 4 of IP-Trunk for NS-1000.

Install the IP Trunk Activation key if required.

Confirm then click [OK] to close page. In this case 4(ch) = 4(ch) x 1 AK

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4.3 PBX SIP Trunk Installation

4.3-1 PBXs SIP-GW Configuration

Click on [PBX Configuration ] --> [1.Configuration ] --> [1.Slot ] --> Then click the [Virtual ]

4.3-2 Click on [V-SIPGW16]

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4.3-3 Click on [Virtual 16-Chanel SIP Trunk Card ] --> Select “[1]” of [Total number of cards]

4.3-4 Click on [OK]

4.3-5 Confirmation of the installed 1slot V-SIPGW16

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4.4 PBX SIP Trunk Configuration

4.4-1 Change the V-SIPGW cards status to “OUS” --> Click on [OK]

4.4-2 Check the Cards status “RED”.

4.4-3 Select the [Shelf Property ]

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4.4-4 Check the Shelf SIP Client Port Number --> Click on [OK] after checking Port Number

In this case 35060 (*Default)

(It means PBXs receiving port of SIP message from PSTN Gateway.)

Note:* Can not use same extension's port number of 5060(UT-Extension and SIP-Extension).

Next, Click on [Cancel ] --> Back to the V-SIPGW16 of Slot

4.4-5 Select the [Port Property ]

4.4-6 Confirm the current SIP Configuration of SIPGW16 (It’s not installed example)

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4.4-7 Configure the [Main ] SIP Settings example

- Channel Attribute: Select the [Basic channel ]

- Provider Name: PSTN_Gateway (For confirmation with an installer)

- SIP Server Name: Please do not write in this space

- SIP Server IP Address: 192.168.0.11 (The IP address is PSTN Gateway Unit of Mediatrix.)

- SIP Server Port Number: 5060 (Default)

4.4-8 Configure the [Account ] SIP Setting example

- Username: 1234567890

- Authentication ID: 1234567890

- Authentication Password: 1234

Note:* These are the dummy settings, but the PBX is required settings even if using no SIP registration.

It’s Caller ID calling to PSTN from PBX, you may need to set the necessary number if required.

4.4-9 Configure the [Register ] SIP Settings

- Register Ability: Select the [Disable ]

4.4-10 Click on [Apply ]

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4.4-11 Configure the [Channel Attribute ] Setting

- Select the [Additional channel for Slot 31 Ch1 ] other virtual channels (2 to 4)

4.4-12 Configure the [Channel Attribute] Setting

- Confirmation of the “Additional channel for Slot 31 Ch1 “from 2 to 4. --> Then Click [Apply ]

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4.4-13 Change the V-SIPGW cards status to “INS”

Confirmation of 2 Slot V-SIPGW16 status “Blue”

4.4-14 Select the [Port Property ] again

4.4-15 Confirmation of the Connection [INS] status from 1ch to 4ch. --> Click on [OK]

Back to the Slot Configuration page

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4.5 PBX Configuration DDI/DID and CO

4.5-1 Configure or Check the DDI/DID Table example

Click on [10.CO & Incoming Call ] --> [3.DDI/DID Table ]

- DDI/DID Number: 3001 --> Destination: 301

- DDI/DID Number: 3002 --> Destination: 302

Click on [Apply ]

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4.5-2 Configure or Check the Trunk Group Number (To change If required)

Note:* Example, in this case Trunk Group Number is “1”.

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4.6 PBX Server Feature

4.6-1 Configure the DHCP server example

DHCP Server: [Enable ]

Starting IP address: 192.168.0.161 / Ending IP Address: 192.168.0.170

4.6-2 Confirmation of SNTP “Enable ”

4.6-3 Click on [OK]

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4.7 Save the System Data

4.7-1 Click on [Save System data ]

4.7-2 Click on [Yes]

4.7-3 Click on [OK]

The PBXs basic configuration has finished.

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5 Description of Mediatrix 1204 Configuration

5.1 Diagram of system configuration example

HUB


KX-NS1000192.168.0.151 SIP Trunk






Number:3002Ext: 302


CarrierPSTN

CarrierPSTN


LAN

Extension

Phone 1

PSTN

Phone 2



Model 1204

777-7777

EthernetHUB


KX-NS1000192.168.0.151 SIP Trunk






Number:3002Ext: 302


CarrierPSTN

CarrierPSTN


LAN

Extension

Phone 1

PSTN

Phone 2



Model 1204

777-7777

Ethernet

5.2 Objectives

The steps described in the following pages will show you how to setup the Mediatrix1204 so it can:

(A) receive calls from the PSTN and route them to t he LAN (e.g., From Phone 2 calls To Phone 1):

1. a user picks up Phone2(Land Line) and dials the number of a line connected to the Mediatrix 1204.

(e.g., 888-8888)

2. the PSTN routes the call to the Mediatrix 1204.

3. the Mediatrix 1204 routes the call to the appropriate PBX.

4. the PBX makes the appropriate Phone1(Ext301) ring.

5. a user picks up the Ext301 and the call is established.

(B) receive calls from the PBX and route them to th e PSTN on one of the PSTN lines connected

to the Mediatrix 1204 (e.g. From Phone 1 calls To Phone 2):

1. a user picks up Phone1(Ext301) and dials a number (e.g., 777-7777 )

2. the PBX routes the call to the Mediatrix 1204.

3. the Mediatrix 1204 decides to which PSTN interface route this call.

4. the PSTN makes the appropriate Phone2 (777-7777) ring.

5. a user picks up the Phone2(777-7777) and the call is established.

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5.3 Steps

This configuration note will guide you through the following steps:

6.1 Physical connection of the Mediatrix 1204 to the IP network and PSTN.

6.2 Installation of Unit Manager Network (UMN) Software.

6.3 Running the Unit Manager Network Software.

6.4 IP Configuration of unit.

6.5 IP Configuration Reference

6.6 SIP Configuration

6.7 Inbound Call Forwarding.

6.8 Country selection and Custom Tone Settings example

6.9 FXO Answer Delay Table Setting

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6. Configuration of the Mediatrix 1204

6.1 Physical Connection of the Mediatrix1204 to the Network and PSTN

Please refer to the Mediatrix 1204 Hardware Installation Guide.

The Mediatrix 1204 Hardware Installation Guide (MTX_1204_SIP_Installation.pdf) can also be found

online on the Mediatrix 1204 products page at http://www.media5corp.com/en/voip-gateways/1204

(In the Documentation TAB/Manual)

The Mediatrix 1204 default setting is to get it’s LAN IP address by DHCP.

If no DHCP server is used in your subnet, you must connect one unit at a time since they will

start by using the default IP address 192.168.0.1 after a recovery reset. You will have to set

a different static IP address for every unit.

Please see the 1204 SIP Quick Start Guide for more details on initial setup.

http://www.media5corp.com/repository/1204/installation%20guides/MTX_1204_SIP_Installation.pdf

6.2 Installation of Unit Manager Network (UMN) Soft ware

The Unit Manager Network (UMN) software is a configuration and management tool for Mediatrix units.

Once installed, the UMN can manage up to three (3) units without a license key.

Please refer to the UMN Software Quick Start.

UMN can be downloaded at the following location:

http://www.media5corp.com/en/downloads-a-documentation

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6.3 Running the Unit Manager Network Software

Note: When changing the IP of your computer you also need to Restart the PC or the UMN service.

The following sections describe special configuration you must perform in the Mediatrix 1204s in order to

properly work with NS1000.

6.3-1 Start up the UMN by selecting Start Menu --> Programs --> Unit Manager Network 3.2

--> Unit Manager Network.

6.3-2 In the Administrator login window (Connect to Unit Manager), a User Name and

Password are not required. Click on [OK] to proceed.

6.3-3 Right-click the Unit manager lever, then select [Autodetect ]

6.3-4 Set the IP Address Range to minimize the time it takes to auto-detect the unit.

Click [Start ] to begin Mediatrix unit detection.

When the unit is detected, the Result section lists the unit.

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6.3-5 Select the unit and click on [OK].

The setting window appear on the screen.

6.3-6 Click on [ + ] button.

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6.4 IP Configuration of unit

6.4-1 Right-click the [Administration ] lever, then select [Edit ] if required.

6.4-2 In the IP Configuration field, enter the address and network information of the Gateway unit.

Example no use DHCP, Then --> Click on [OK]

[PSTN Gateway Unit IP Configuration]

Enter the IP address, Subnet Mask, Default Router (Mandatory) and DNS(If required)

Maintenance PC Address

PBX IP Address

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6.4-4 Click on [Close ] after check the Success Message.

* Changes you have made require to reboot the devic e before they take effect.

Please turn off the unit and turn on it again.

You can access the unit after indicated the LED “ Ready” .

6.5 IP Configuration Reference

6.5-1 You can access to Network Settings through Web, too.

For example, http:// 192.168.0.11 User Name: admin Password: 1234 (Default)

6.5-2 You can configure the Network Settings.

Click on [Management ] --> [Network Settings ]

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6.5-3 Select the [Static ]

Enter the IP address, Subnet Mask, Default Router (Mandatory) and DNS(If required)

6.5-4 Click on [Submit ]

6.5-5 Click on [Click here ]

6.5-6 Click on [Reboot ]

6.5-7 Reboot progress, please wait…

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6.6 SIP Configuration

6.6-1 Once the Mediatrix unit has been auto-detected in the UMN, it should appear under

the Unit Manager level.

Right-click the [ Sip ] level of the Mediatrix unit and select the [ Edit ] menu.

6.6-2 Uncheck Use DHCP

In the SIP proxy field, enter the address of the NS1000.

I In the #1 User Name field, enter the User Name, example port1 3330001.

In the #1 Friendly Name filed, enter the PSTN1.

In the #2 User Name field, enter the User Name, example port1 3330002.

In the #2 Friendly Name filed, enter the Friendly Name, for example PSTN2.

Note: The User Name is PSTNs caller ID if this unit can not detect PSTN Caller ID.

Enter the NS1000s IP Address

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6-6-3 Click on [OK]

6.6-4 Click on [Clos e]

6.6-5 Access to Network Settings through Web.

For example, http:// 192.168.0.11 User Name: admin Password: 1234 (Default)

6.6-6 Click on [SIP] --> [Configuration ]

6.6-7 Change the Proxy Port: 35060


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6.6-9 Click on [click here ]


6.6.11 Reboot progress, please wait…

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6.7 Inbound Call Forwarding

6.7-1 Right-click the [Telephony Attribute ] level of the Mediatrix unit and select the

[Edit ] menu.

6.7-2 For all inbound calls from the PSTN, the 1204 will automatically forward them to the PBX’s

DID/DDI. (assuming the number are 300 or 400 here).

Just set the Automatic Call column to [Enable ] and put in the PBX’s called party number

in the Automatic call address field:

--> Click on [OK]

6.7-3 Click on [Close ]

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6.8 Country selection and Custom Tone Settings exam ple

6.8-1 Access the PSTN GW by using Web.

User Name: admin / Password: 1234 (Default)

6.8-2 Click on [Telephony ] --> [Misc ]

6.8-3 Select the proper Country Selection: japan, example


6.8-5 Click on [Click here ]


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6.8-7 In Japan case, we had to configure the some settings in the following Custom Tone.

Example

Right-click the unit, and select [Edit SNMP ].

Set (Save) – Right-click the parameter, and select Edit [Set] or Press the [Enter] key.

-(1).Internet/private/enterprise/mediatrix/mediatrixConfig/fxoMIB/fxoMIBObjects/

fxoForcedEndOfCallCustomization/fxoFeocOnToneDetectionMode

[change this from CountryTone to Custom tone ]


fxoForcedEndOfCallCustomization/fxoEndOfCallToneCustomSettings/

fxoEndOfCallToneCustomeFrequency

[set this to 400 ]

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fxoEndOfCallToneCustomeCadence

[set this to 500,500,0 ]



fxoEndOfCallToneCustomeRepetition

[set this to 3 ] (Default Value)

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6.9 FXO Answer Delay Table Setting

6.9-1 The waiting period before answering an incoming PSTN(SCN) call.

If this delay expires before the caller ID signal is decoded, the call will proceed without

caller ID information.

If a minimal waiting period is required for the selected country, the highest of both values

is used. See telephonyCountrySelection.

A setting change is necessary by a country or PSTN.

In Japan case, we have made a change to 2000 of the fxoPreAnswer Delay.

8000:(Default) --> 2000

This value is expressed in milliseconds (ms).

* In Media5’s and other vendor’s documentation, the terms SCN and PSTN are used.

A SCN (Switched Circuit Network) is a general term to designate a communication network

in which any user may be connected to any other user through the use of message, circuit,

or packet switching and control devices.

The Public Switched Telephone Network (PSTN) or a Private Branch eXchange (PBX)

are examples of SCNs.

6.9-2 Internet/private/enterprise/mediatrix/mediatrixConfig/fxoMIB/fxoMIBObjects/

fxoIfAnsweringDelayEntry/fxoWaitForCalleeToAnswer: [Enable ].

When the line is set up for automatic call (see thetelephonyAttributesAutomaticCallEnable variable),

enabling this variable makes the FXO wait until the called party answers the phone before it picks up

the PSTN line. When enabled, this feature renders the fxoPreAnswerDelay and

fxoAnswerOnCallerIdDetectionEnable variables inoperative.

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7. References

7.1 How to Edit SNMP (Simple Network Management Pro tocol)

7.1-1 Right-click the unit, and select [Edit SNMP].

On the top menu bar in the Edit SNMP window, check the option Automatic GET.

7.1-2 “Go to iso>org>dod>internet>private>enterprises>mediatrix> mediatrixConfig> ”

Click on [Automatic ]

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7.1-3 You can do the confirmation of current setting and change the configuration.

How to Configure example

- Configuration – Enter the value

7.1-4 - Set (Save) – Right-click the parameter, and select Edit [Set] or Press the [Enter ] key.

7.1-5 You can get a table request result.

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8. Management

8.1 Unit Manager Express

Installing the Unit Manager Express (UME) please refer the User’s Manual.

Using the Unit manager Express (UME) please refer the User’s Manual.

8.2 Using Scripts

To support you will have to get a script file and Syslog file.

Because Media5 will do an investigation by using them.

You can generate a script from the result of a GETWALK operation of the connected unit,

for instance. To generate a script:

8.2-1 In the [Script ] menu, select the [Generate UME Script option [.

8.2-2 Enter the name and location of the script.

The Unit Manager Express generates a script with all the Read/Write parameters in the

Mediatrix MIB tree.

8.2-3 Click on [SAVE] You get a scripts file in the following directory.

C:/Program files/Unit Manager Express/Scripts/Filen ame.spt

SAVE

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8.2-4 You can send a scripts file.

How to send a scripts file.

8.2-5 Select the Scripts file, --> Click on [Open ]

C:/Program files/Unit Manager Express/Scripts/Filen ame.spt

8.2-6 You can see the screen as follows.

OPEN

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9. Troubleshooting

9.1 How to get to Syslog files.

9.1-1 Access to unit through Web --> Click [Device Info ] --> [Monitoring ]

9.1-2 Enter the Static Syslog Host example maintenance PC: 192.168.0.168

Syslog Max, Severity: Select the [Debug ] --> Then Click on [Submit ]

9.1-3 Start up the Packet Capture programs and save it.

Note: Please select the [Syslog Max. Severity]: Dis able when you got the files.

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For more information about Troubleshooting you can refer to the following document.

http://www.media5corp.com/repository/Common%20configuration%20notes/Technical%20Bulletin%200

662%20-Troubleshooting%20Tools%20to%20Diagnose%20or%20Report%20a%20problem.pdf

Note: If you have any problem to connect the Mediatrix 1204 with your PSTN line that is specific to your

country. You can contact Media5 distributor or Media5. [email protected]

9.2 Mediatrix1204 Recovery Mode Procedure

The Recovery mode assigns a static default IP address to the Mediatrix 1204.

1. Power off the Mediatrix 1204 by unplugging the power cord.

2. With a 10/100 Hub and two 10/100 BaseT Ethernet RJ-45 straight cables, connect both cables

to the Hub; one of them is connected into the Ethernet connector of the Mediatrix 1204 and

the other one links the computer to the Hub.

You must perform the recovery mode in a closed network and perform it on only one Mediatrix

1204 at a time, since the default IP address is the same on every unit.

3. Reconfigure the IP address of your computer to 192.168.0.10 and enter the Subnet Mask of

255.255.255.0. Restart your computer.

4. Insert a small, unbent paper clip into the Default Settings switch hole located at the rear of the

Mediatrix 1204. While depressing the Default Settings switch, plug the power cord back in to

power up the unit.

Hold the Default Settings switch just a few seconds until all LEDs start blinking.

* Recovery Mode: * Default Settings Switch Pressed for : 5 to 10 seconds

* Please refer the Mediatrix1204 Reference Manual.

When releasing the Default Settings switch, only the Power and Ready LEDs should go on blinking

to inform you that the recovery reset has been performed.

In recovery mode, the IP addresses and port numbers are set to their default values in the

MIBs. For instance, the default local IP address is 192.168.0.1.

In this mode, only SNMP can be used to set IP addresses located under the ipAddressConfig

folder in the MIB structure. See the Reference Manual for more details.

5. When the Mediatrix 1204 has finished its provisioning sequence, perform the changes you

want, turn the unit off, plug it on the network, and turn it on again.

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10. Appendix PSTN Gateway Configuration Sheet

Documents

NS1000 Setup Guide Mediatrix1204 PSTN-Gateway Rev 02