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NUOL Internet Application Services
Final Presentation24th of May, 2004
Agenda What did we Plan to do What have we Accomplished
Services Documentation Training
Challenges encountered How to proceed Future suggestions Project Video Questions?
NUOL Internet Application Services
What did we plan to do…
Internet Application team
NUOL Internet Application Services
Goals
Set up an affordable, secure and reliable Mail and Web access for all students and staff of the National University of Laos
Educate selected System Administrators on the maintenance of Mail/Web servers and the supporting services
What did we plan to do…
NUOL Internet Application Services
Primary Objectives
Create NUOL Mail accounts for students and staff Set User Quota on Web, FTP and Mail Server Install Supporting Services:
DHCP Server DNS Server
Implement Dial-up Service Setup Documentation and Training for System
Administrators Providing suggestions for future development of
applications services
What did we plan to do…
NUOL Internet Application Services
Secondary Objectives
Setting up: File Server Proxy Server Firewall
Location: IT Center, Dong Dok
What did we plan to do…
NUOL Internet Application Services
Changes in Objectives
Why Changes?Adapting to new or updated information
NUOL Internet Application Services
What did we plan to do…
Changes in Objectives
In project plan, stated the installation of a Web, Mail and FTP server.Since services were already installed the
team has changed the objective to upgrade them by setting Quota on the user accounts
NUOL Internet Application Services
What did we plan to do…
Changes in Objectives
Earlier an update of the Database Layout was mentioned as an objectiveOn arrival New Database at the
administration was discovered which needed no update
NUOL Internet Application Services
What did we plan to do…
Changes in Objectives
The Installation of a Firewall has been addedAdds extra security to the networkWith the installation of a Firewall students
can’t bypass the proxy server and access blocked websites
NUOL Internet Application Services
What did we plan to do…
What have we accomplished…
NUOL Internet Application Services
By
Rizwan Aslam Khan
Accomplished - Services
User quota is set on Web, FTP and Mail user accountsSaves valuable disk spaceSpace on hard drives is shared among
students and staff at NUOL.
What have we accomplished…
NUOL Internet Application Services
Accomplished - Services
Shell Script to generate Web, FTP and Mail accounts for users has been made In order to create an account students must
fill in a form which is created by the team
Why a form to create Mail accounts?Obtain user details and their consent for
future reference
What have we accomplished…
NUOL Internet Application Services
Accomplished - Services
DNS and DHCP Servers are installed Proxy Server has been installed
Caching of websites is functional Frequently visited websites load fast Efficient use of available bandwidth
Blocking of websites is functional Web addresses are checked every time with a
collection of illegal websites and in-ethical words.
What have we accomplished…
NUOL Internet Application Services
Accomplished - Services
File Server has been installedFew user accounts have been generated
Script to create more accounts has been made available
Students and staff can access their files from anywhere on the network
What have we accomplished…
NUOL Internet Application Services
Accomplished - Services
Firewall has been installed initially not an objectiveUpon arrival the need for a firewall became
clear to the team
Blocks attacks from outside the network Prevents the students to bypass the
proxy server and access blocked websites
NUOL Internet Application Services
What have we accomplished…
Accomplished - Services
Dail-up service has been installed Students and staff having a valid dial-up account
can access the internet from a remote location
What have we accomplished…
NUOL Internet Application Services
Accomplished - Documentation
Documentation for local system administrators has been setup on the following services: Proxy Server File Server Dial-up Server Web Server Mail Server Setting User Quota’s Generating User Accounts
What have we accomplished…
NUOL Internet Application Services
Accomplished - Documentation
2 groups of system administrators (SA)SA at the IT CenterSA from the Faculties
The SA from different faculties were trained on the installation of Basic Services (Web and E-mail)
Proper documentation was provided before the training
What have we accomplished…
NUOL Internet Application Services
Accomplished - Documentation
For the training of the SA, Web and E-mail lab procedures from KTH were enhanced
What have we accomplished…
NUOL Internet Application Services
Accomplished - Documentation
Enhancements made:Remove redundant information in lab
instructions Too much text confuses trainees
Steps in setting up the services were clarifiedCode has clearly been highlightedTranslation of the documents for better
understanding
What have we accomplished…
NUOL Internet Application Services
Accomplished - Training
The System administrators were trained on setting up Web and Mail ServersTools Used In the training
Handouts of the Labs Whiteboard Multimedia projector for demonstration
What have we accomplished…
NUOL Internet Application Services
Accomplished - Training
After the training sessions, NIAS team has reviewed the trainingsSome SA did setup the service and some
were still struggling Conclusion Repetition of the Trainings needed
What have we accomplished…
NUOL Internet Application Services
Challenges Encountered…
Internet Application team
NUOL Internet Application Services
Challenges
Main challenges the team has faced Insufficient Information flowHardware Delays Incorrect Hardware
Challenges Encountered…
NUOL Internet Application Services
Challenges - Information flow
Due to cultural differences as well as language barriers information was hard to access
SolutionAsk a lot of questions
Challenges Encountered…
NUOL Internet Application Services
Challenges – Hardware delay
Hardware for the servers arrived after 4 weeks in the implementation period
Solution Install services on normal workstation and
then copy the configuration files to the actual server when they arrived
Challenges Encountered…
NUOL Internet Application Services
Challenges – Hardware delay
Concerning the File Server High End Server ordered
Delivery time Last day in the afternoon
No time to configure the service on the newly arrived server
Solution Lao Team members have the proper knowledge and
documentation to copy the configurations to the new Server.
Challenges Encountered…
NUOL Internet Application Services
Challenges – Incorrect Hardware
Dail-up Vendor supplied a router with a digital dial-up
solution when an analog was needed and asked for!
Solution After long discussions the team ordered the analog
module which arrived 3 days before departure After working till 23:00 on the last workday, the Dial-
up Service finally was launched and properly tested
Challenges Encountered…
NUOL Internet Application Services
How to Proceed…
Internet Application team
NUOL Internet Application Services
How to Proceed
Create more user accounts for Mail, Web, FTP, Dial-up and File Server System Administrators and the Lao Team
members have been equipped with the proper Knowledge and Documentation to do so
How to Proceed…
NUOL Internet Application Services
Future Suggestions…
Internet Application team
NUOL Internet Application Services
Future Suggestions
3 Suggestions were made concerning the future development of Internet Application Services at NUOLCourse Management System (CMS)VoIPVideo Conferencing
Future Suggestions…
NUOL Internet Application Services
Course management System
E-learning ToolSupports web-based teaching and learning
Share Course Sheets Make Announcements Have on-line Discussions Submit assignments Etc…
Future Suggestions…
NUOL Internet Application Services
Voice over IP
Make phone calls over the local area network without being charged for itMakes it easier and more affordable for
teachers, deans, etc… to communicate with each other
Cisco Router with VoIP expandability is already installed at NUOL
Future Suggestions…
NUOL Internet Application Services
Video Conferencing
Send Voice and Video over the Local Area Network to one or more remote locationsVideo Conferencing provides NUOL with the
option to deliver lectures to students from a remote location without the teacher or the students having to travel long distances
Future Suggestions…
NUOL Internet Application Services
We promised to finish this project successfully
NUOL Internet Application Services
Well did we?
NUOL Internet Application Services
THE VIDEO…
Internet Application team
NUOL Internet Application Services