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Tax Payer Education Workshops

To spread awareness amongst the public in general and the tax payers and tax consultants in particular, about the front end business processes of GST Portal namely Registration, Returns and Payment modules, various workshops were organized by different Trade bodies & Commercial Tax Departments, in which GSTN representatives elaborated the processes in application and addressed the queries raised by the participants.

November 2016 – March 2017

Taxpayer Education Workshops were held in 15 Cities in 12

States across India

Around 4000 taxpayers attended these workshops

Newsletter April 2017 OCB_Vol1_Issue 1

GST Outreach and Capability Building Initiatives by GSTN

GSTN Outreach and Capability Building

(OCB) initiatives have been designed

keeping in mind the various

stakeholders of GST like Trade Bodies,

State Commercial Tax Departments, Tax

Payers etc. The guiding philosophy has

been dissemination of information

related to GST Portal to the relevant

stakeholders through the authentic

source, so that GSTN can contribute to

the readiness of industry & trade in

accepting the new tax reform.

It gives us immense pleasure to release

the first volume of OCB newsletter

highlighting training initiatives

undertaken by GSTN. This issue gives an

overview of initiatives taken for

strengthening the tax officials’ &

taxpayers’ knowledge about the front

end processes of GST Portal.

Prakash Kumar

CEO, GSTN

Message from GSTN Leadership

Figure 1 Taxpayers Workshop at Delhi Secretariat

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Workshops for Trade Bodies

Industry readiness for GST has been a topic of

discussion at most of the forums. Across India, since

November 2016 till March 2017 GSTN representatives

have conducted 15 sessions with various trade bodies

like ASSOCHAM, FICCI, CII, PHDCCI etc.

GSTN has actively participated in healthy discussions

among various stakeholders at these industry

associations’ events. These events have given insigths

to all stakeholders for strengthening their IT

systems/processes for smooth implementation of GST.

Workshops for State Training Coordinators

Two Training Workshops were conducted in GSTN

Office at New Delhi, on 06/12/2016 and 24/03/2017 for

State Training Coordinators (STCs), to enable and equip

them with the necessary training tools required for

conducting training of Tax Officials & Tax Payers at their

respective jurisdiction.

Besides hands on training on application, STC’s were

advised about training guidelines and training data

sharing practices and they were also trained on the use

of LMS on batch creation, assignment of Master

Trainers, Attendance, Pre-test, Post –test and

Feedback.

Figure 3: GST Implications at CII, Delhi

Figure 5: 1st STC Workshop, GSTN Delhi

Figure 4 Conference at ASSOCHAM, Mumbai Figure 2 Tax Payer Workshop at Karnataka

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Figure 6 2nd STC Workshop, GSTN New Delhi

Master Trainers Training at Chennai

During the period from 9th Feb to 25th Feb 2017,

Training was conducted for Master Trainers of

States/UT/CBEC at Infosys Campus at Kanchipuram,

Tamil Nadu. 1924 Master Trainers were trained in 28

Batches during this period. Training was for three days

duration on Front End and Back End Business Processes

of GST portal. These Master Trainers are now cascading

the training in their respective States to tax officials &

stakeholders.

Figure 7 Inauguration Ceremony Master Trainer Training, M City Chennai

The three day residential program was first of its kind,

where Tax Officers from all over India of

States/UT/CBEC were trained at the same location as

Master Trainers. This was the most significant

milestone of enhancing the awareness about GST

Portal among Tax Officers & Tax Payers.

State Tax Officials Training

• In March 2017, total of 2630 officers were

trained in Andhra Pradesh & 199 officers were

trained in Himachal Pradesh on GST Portal by

the Master Trainers of the respective states.

Figure 8 Batch 1 CBEC Master Trainers Training, Mcity Chennai

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• Training of more than 11,000 officers is planned

in 23 States/UT/CBEC in April 2017.

• Training of more than 5,000 officers is planned

in 11 States/UT/CBEC in coming months.

GSTN Support

Training team at GSTN has been supporting the State

Tax Officials Training on GST Portal Application &

Learning Management System (LMS), which is an online

monitoring tool. Apart from this, GSTN directly extends

support to Master Trainers and State Training

Coordinators through WebEx, Conference Calls,

workshops etc.

Recent event held on 12 April 2017

Figure 12: Knowledge Series on GST at PHDCCI, New Delhi

Highlights:

More than 200 participants attended the

event and live demonstration of GST Portal

was done during the session.

IN THE COMMUNITY

Figure 10 Tax Officials Training at Rajasthan

Figure 11 Tax Officials Training at Odisha