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Occupant Impact on Building Performance: LEED’s Pilot Credit Lauren Riggs and Lonny Blumenthal May 23, 2012

Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

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Page 1: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

Occupant Impact on Building Performance: LEED’s Pilot Credit

Lauren Riggs and Lonny Blumenthal

May 23, 2012

Page 2: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

THE PRESENTERS

Lauren Riggs Lonny Blumenthal

Manager Associate

Page 3: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

LEED’s KEY METRICS

EXPERIENCE

WASTE

ENERGY

TRANSPORTATION

WATER

Page 4: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

PILOT CREDIT 59OCCUPANT ENGAGEMENT

GOALSDevelop a framework for the dynamic and sustained collection of data on actual human experience within the built environment

Analyze data, in combination with energy, water and other key performance indicators

Page 5: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

MEASURING THE IMPACT OF OCCUPANT EXPERIENCE ON BUILDING PERFORMANCE

Occupant Satisfaction

Occupant Behavior

Page 6: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

FOCUSEnable occupants to exhibit and perform efficient behavior in buildings in order to improve overall performance

Determine metrics to use when measuring the influence of occupant behavior on building performance (e.g., kWh/FTE, therms/FTE, gallons/FTE)

APPROACHLEED Pilot Credit 59: Occupant Engagement

PILOT CREDIT 59: OCCUPANT ENGAGEMENTOCCUPANT BEHAVIOR

Page 7: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

INTENT: improve the performance of the building by enabling energy efficient behavior in building occupants

Page 8: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s
Page 9: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

Credits proposed

Credits selected for library

Projects register for credit

Complete feedback survey

Submit credit documentation in LEED Online

Credit closed

Credit evaluation

EVOLUTION OF A PILOT CREDIT

Page 10: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

usgbc.org/pilotcreditlibrary

Page 11: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

INTENTTo improve the performance of the building by enabling energy efficient behavior in building occupants

REQUIREMENTSConsumption feedback

Occupant empowerment

PILOT CREDIT 59OCCUPANT ENGAGEMENT

Page 12: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

COMPONENTSEducation

Empowerment

Feedback

Performance goals

PILOT CREDIT 59: OCCUPANT ENGAGEMENTOCCUPANT ENGAGEMENT PROGRAM

Page 13: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

PILOT CREDIT 59OCCUPANT ENGAGEMENT

TECHNOLOGIES AND STRATEGIESSoftware/devices to track and display energy performance information for engaging with occupants

Social network: Online forums, gaming structures, social norms

Page 14: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

LAUREN’S ACTION PLAN

To demonstrate a positive impact on energy consumption at USGBC by instigating behavior change in our office space.

FOLLOW UP FROM 2011 CBB SYMPOSIUM

Page 15: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

LAUREN’S ACTION PLAN

• Created a Building Performance and Occupant Engagement Program forUSGBC

• Our Goal: To obtain additional energy and cost savings in a LEED Platinumcertified space through occupant engagement and the utilization of LEEDperformance platforms and tools

WHAT WE DID

Page 16: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

Influencing Occupant

Behavior to Impact Building

Performance: 2011 Garrison Presentation

Discussions with Behavior Change and

Energy software

designers, including ThinkEco

Occupant Experience

Credit Removed

from LEED 2012 Draft

Discussion with The

Center for the Built

Environment’s Occupant

Behavior team at UC

Berkeley

ThinkEco ModletsInstalled and “Fun

Test Space” up and running for demos at

Greenbuild 2011

Occupant Engagement Pilot Credit Launched

(credit: Lindsay Baker, Lonny Blumenthal,

Karen Ehrhardt-Martinez, Chris

Hammer, Lauren Riggs, Andrew

DeCoriolis)

Updated ThinkEcoModlets

Installed on common area

coffee machines and

printers.

LEED Behavior

Pilot Credit: 2012

Garrison Presentation

Initial conversations

about the proposed building

performance and occupant

engagement program at

USGBC

Oct

. 20

11

TIMELINE OF ACTION PLANA

pr.

2011

Jul.

201

1

Jan.

201

2

Apr

. 20

12

Jun.

201

2

Page 17: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

LAUREN’S ACTION PLAN

• USGBC measuring common area coffee machines and video games

• Completed baseline and have implemented coffee machine operatingschedule

• Intend to expand measurement areas if we show energy savings

• Investigate whether this activity is appropriate for compliance with pilot credit

WHAT’S HAPPENING NOW

Page 18: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

5th FLOOR COFFEE MACHINES

PLUG LOAD MANAGEMENT

Page 19: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s
Page 20: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

office unoccupied

Page 21: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s
Page 22: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s
Page 23: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

&Ask a question

Page 24: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

for your attention

you

Page 25: Occupant Impact on Building Performance: LEED’s Pilot Credit · Occupant Impact on Building Performance: LEED’s Pilot Credit. Lauren Riggs and Lonny ... Manager. Associate. LEED’s

Lauren Riggs Lonny Blumenthal

CONTACT

www.usgbc.org

[email protected]

(202) 742-3805

www.usgbc.org

[email protected]

(202) 742-3778