October 16, 2012

K A M L O O P S

THIS WEEKTuesday, October 16, 2012

Salute to Small Business

2012

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Salute to Small Business 2 ❖ Tuesday, October 16, 2012

When risk equals rewardS

MALL BUSINESS WEEK IS A CELEBRATION of those individual entrepreneurs who are the back-bone of the Canadian economy, those who risk their time, talent and dollars to create opportunity

for themselves and for others.Small-business people have a work-life

balance that includes excitement, fear, risk and opportunity.

They are prime customers of banks and suppliers and they are the prime providers of goods and services for the rest of us.

They need to be appreciated because they generate taxes, create jobs and participate in community affairs.

It is a constant challenge for small-business owners to prepare, compete and position themselves in a global marketplace. This not only anchors the excitement, but also the risk.

To stay with the excitement part, inde-pendent business owners manage the things within their own control — they ask, “What can I do to make things work out?”

They tend not to get down about factors beyond their control. The successful ones are positive, creative and tend to get involved.

The successful owners establish relationships with their customers and their community.

They are active with the chamber of commerce, local business improvement associations (BIA) and service clubs.

The flip side is about those of us who shop for the best deals. It isn’t always about price; it is often about value and about place.

And, we decide where we want to shop. The business person and their relationships,

like with their BIA, can make the area a better place to do business.

Examples are collaborations to manage public space through joint efforts, such as outdoor art projects, public planters, building makeovers community gardens and community plans.

All work to enhance curb appeal, create area pride and, ultimately, build more business for the local entrepreneur.

We are all in it together and the small-busi-ness person wears both risk and opportunity.

They enhance their opportunity by getting involved to make their area all it can be.

Peter Mutrie is manager of the North Shore Business Improvement Association

PETER MUTRIE

View from theNORTH SHORE

Salute to Small Business Tuesday, October 16, 2012 ❖ 3

Goddyn & AssociatesGoddyn & Aossociates

Financial Services Inc., founded and owned

by Carol Goddyn, CHS, is a Kamloops-based insurance agency specializing in all lines of life, critical illness, disability and mortgage insurance. The agency also specializes in all investment options, including RRSP’s, TFSA’s and RRIF’s, as well as group and personal health and dental plans.

Carol has more than 21 years of banking and insurance expertise. She started her career in the banking industry in 1988, and in 1996 she switched her career focus and became licensed as a fi nancial services representative with Sun Life Financial. After leaving Sun

Life in 2001 Carol began to see that in order to best serve the varied needs and interest of her clients she needed to expand her horizon and off er products and services from all of the top insurance and fi nancial services company’s product lines.

Goddyn & Associates Financial Services Inc. was established to provide these products and services. Over the years Carol has developed a loyal clientele and is dedicated to creating long-term relationships, built on trust, professionalism and friendship.

Along with ensuring each client’s needs are met, she strongly believes in continuing her education to hone her customer

services and product knowledge skills, she completed her Certifi ed Health Insurance Specialist (CHS) designation (formerly RHU).

Carol’s role as a fi nancial services representative is to inform and educate clients regarding all the fi nancial risks to which they are exposed. Beyond that, there is also a need to help families and businesses identify their needs and goals and Carol prides herself on ensuring that her clients receive excellent solutions to their insurance and investment needs.

Her cornerstone belief is that “the client comes fi rst.”At Goddyn & Associates, we don’t work for the insurance companies; we work for you, our clients.

YOUR NEEDS... YOUR LIFEDo you have a fi nancial plan to protect against risks along the way?

Carol Goddyn, CHSFinancial Services RepresentativeSponsored by Industrial Alliance

GGODDYN & GODDYN & ASSOCIATESASSOCIATES

Financial Services Inc. Financial Services Inc.

209~141 Victoria Street, Kamloops250.374.2138 • Fax: 250.374.9621

Toll Free: 1.866.374.2187 • CarolGoddyn.com

• RRSP’S (guaranteed loans up to $25,000• TFSA’s, RRIF’s, & RESP’s

• Group & Personal Extended Health & Dental Plans• Life/Term Insurance• Mortgage Insurance

• Critical Illness Insurance• Disability Insurance

Acupuncture, herbal medicine, & food therapy

Helping you Create the Conditions for Healing

Dr. Andrea Hansen, Doctor of Chinese Medicine and AcupunctureSuite 260-546 St Paul Street, Kamloops BC V2C [email protected]

Fertility and menstrual cycle concerns, pre and postnatal support, menopause, Sleep issues, digestive complaints, anxiety and stress, headaches and more…

Andrea Hansen is also a Fertility Awareness Educator helping couples learn to identify key fertility signs to assist them in achieving pregnancies.

Wild Roots welcomes you to come and enjoy the fresh start and wellness that Chinese medicine has to off er.

Wild Roots Chinese Medicine & Acupuncture Clinic


THERE ARE MANY FACTORS THAT

influence the success of a small business in any

downtown area.

Their location within the area has to suit the

type of business. The premium paid for prime locations has

to be offset by the additional revenue gained.

Does it balance?

A destination business can do well off the

main strip, but one that relies more on walk by

traffic and impulse shopping will not.

The overall environment of your downtown

is an important factor. Customers should feel

comfortable and safe as they stroll about.

Equally attractive is the vibe; are people

excited and happy to be here? Socializing with

friends on the street, doing business in the cof-

fee shops and spending extra time hanging out

because it feels good.

Downtown Kamloops certainly excels in

social environment.

Every business requires access to a broad client base.

People living and working in the downtown are built-in

customers. The number of downtown residents has been

steadily increasing in the past decade which equates to

more people on the streets at all times of the day and night. This has resulted in increased numbers of successful

businesses, particularly restaurants and coffee shops.There are approximately 10,000 people who work in the

downtown area. These people make up about 40 per cent of our customer base. Thirty-four per cent of our shoppers who work downtown also live downtown.

This shows that people like to shop near where they live or work — presumably because they like the area and are loyal to it and, in practical terms, they are already parked and don’t have to drive.

This brings us to another factor — access and parking. When businesses are looking for a location, parking is one element they take into account. They look for affordable and available parking for employees as well as convenient parking for customers.

The reality is that the majority of people in Kamloops are very reliant on their automobiles. We have one of the highest transit rider ships in B.C. and yet we still have a shortage of employee parking in our downtown.

GAY POOLER

View fromDOWNTOWN

Parking remains vital to a vibrant downtown

CONTINUED ON PAGE 6

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At a GlanceAveda Concept SalonFocus on environmental protection

Educated & professional staff

Ongoing training throughout the year

Family atmosphere

Strong Team Spirit

Quality & Commitment to the

Salon Industry

Aveda Earth Month project to raise

money for Watercan. In 2012

Changes raised the most money out

of any Aveda Concept Salon

in Canada.

Retail bags which are biodegradable

Proud participants of Adopt A Road

Change is the consistent at

Changes Salon.

And, it can be as personal as a

change in hair colour or style

to as big as helping to change

the world through the Hillside

Drive salon’s participation in

WaterCan, a Canadian charity.

The full Aveda-concept salon at

401-1150 Hillside Dr. has been

in operation for 15 years and,

during that time, owners Alana

and Leianne have created a family

of master stylists with decades of

experience in the industry.

The team includes nine

professional stylists, two

estheticians and customer-

service representative, all trained

in Aveda Advanced Education, a

program run by the company that

helps build technical skills and

discover new artistic inspiration.

At Changes, that means

providing the ultimate comfort

and service to guests —

including a beverage while

they’re being pampered in the

warm, friendly studio.

It means providing high

performance with botanically

based products that are better

for the professionals and their

customers.

That care doesn’t stop at the

studio doors, though.

Changes staff take part in Earth

Month every April, raising

money for the WaterCan

program, which builds wells

in disadvantaged countries so

people there can have clean, safe

drinking water.

This year, the Kamloops salon

raised the most of the more than

600 Aveda salons in the country,

with stylists selling raffl e tickets

for a haircut and colouring.

They also sold candles, held a

dinner and silent auction and

held a workshop for customers

on how to style their hair

properly to raise money for

WaterCan.

When they were done, they had

raised more than $9,000, with

Jennifer Akins collecting $1,500

of that total.

That was enough for her to

be the top fundraiser at the

Kamloops salon.

Akins was chosen to travel to

Tilwari, India, in November with

Aveda to see the well project

WaterCan is involved in there.

Changes’ staff works as a family,

thinks as a family and gives back

as a family.

Come in and become part of the

Changes family and enjoy the

experience.

#4O1-115O Hillside Dr. 25O.374.77OO

www.changesstudio.com

#401-1150 Hillside Drive250-374-7700 • www.changesstudio.com

CongratulatesChanges Hair Studio & Spa

for winning in the following categories:• Retail • Growth • Environmental Sustainability

7 TIME INTERNATIONAL WINNER!salon today celebrates the success of this business and

commends its owners for providing outstanding service to clients and a positive work environment for staff, and we

thank them for sharing their leadership strategies with others.

MODERN SALON media salon today&

Aveda Earth Month Campaign

Changes to the world this salon’s focus

Leianne ~ Owner

Alana ~ Owner


Transit and biking simply don’t work for everyone for myriad reasons.

The lack of sufficient employee park-ing has created issues for customers. It is harder to find a spot on the street, enforce-ment on time limits has increased and resulting tickets have not been positive for customer relations.

The Kamloops Central Business Improvement Association (KCBIA) has been, and continues to be, working toward concrete solutions for parking downtown.

We encourage our area workers to embrace the idea of using off-street lots. Even if they have to park a five- or 10-minute walk from the centre of town, the walk is pleasant, healthy and finan-cially positive for business.

A parking stall on the street can gener-ate $100 per hour in sales for nearby busi-nesses. Up to $800 a day should be incen-tive enough to find an alternative location for staff to park.

As an employer, do you know where

your staff is parking? Please ask!KCBIA’s Parking Solutions Group,

which included business owners, develop-ers and city representatives, put forward a comprehensive package of parking rec-ommendations for city council.

A key part of the parking-solutions strategy is to have more parking built so business owners and staff have more viable parking options.

An expression of interest was sent out by the city and it received eight responses.

The cornerstone of the strategy is the creation of a parking infrastructure fund.

The fund would see all additional reve-nue generated by meter-rate increases and use it to pay for parking improvements downtown (new technology, land acquisi-tion, development and alternatives).

It’s parking paying for parking!Managing our current parking invento-

ry emerged as a priority from the Parking Solutions Group.

We want our customers to have posi-tive experiences downtown.

Parking should be customer-oriented — readily available and convenient to use, with options for payment type, length of stay and freedom to move locations with one payment.

All this and so much more can be accomplished with newer technology.

On-street parking-payment kiosks give us the ability to enter licence-plate numbers at a pay station located within four parking stalls, use coin, credit or phone for payment, add an additional third hour for a little higher cost and much more.

To make this work we are recom-mending an increase in meter rates and discounted fine rates because our rates are unrealistically low, they have not been raised since 1994 and it is cheaper to park on the street than use off-street lots.

Change can be hard, but in order for growth to occur, we need to embrace it!

Gay Pooler is general manager of the Kamloops Central Business

Improvement Association

Parking infrastructure fund cornerstone of plan CONTINUED FROM PAGE 4


B.C. small-business optimism increased for the first time in four months in September, according to the Canadian Federation of Independent Business (CFIB).

The Business Barometer rose to 59.0, compared to 56.4 in August and 60.5 in July, mirroring the trend in the Canadian national average of 62.0, which increased from 60.0 in August.

Index levels between 65 and 75 generally indicate a growing economy.

B.C. is now in seventh place nation-wide for business confidence, improving from eighth place last month.

Newfoundland and Labrador climbed into the top slot for most optimistic province in the country, followed by Alberta and former leader Saskatchewan.

When reporting the current state of

their business, 31 per cent of small business owners answered “Good” versus 53 per cent who replied “Satisfactory,” representing a one per cent decline in each category since August.

Those responding “Bad” rose two points to 16 per cent.

More highlights:Seventy per cent of B.C. employers

do not plan to make changes to full-time employment levels, while 14 per cent plan to increase them and 16 per cent expect to reduce them.

Taxes and regulations remained the biggest cost pressure cited by 59 per

cent of respondents, followed by fuel and energy.

Forty-four per cent of B.C. small businesses say that insufficient domes-tic demand is their main operating challenge, with the shortage of skilled labour the next most cited category.

All of this is outlined and illustrated in the BC Business Barometer for September.

The national report, including a com-parison chart of CFIB’s business barom-eter and GDP, can be found online at cfib.ca.

B.C. business confi dence regains ground

www.rlrbc.com

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We offer a complete line of engineered wood products and packages to suit all of your projects, from backyard garden sheds, custom homes, hay sheds & barns to large scale commercial projects.

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The Small Scale Food Processor Association (SSFPA) is about to embark on its Get Ready to Grow! tour of eight British Columbia communities — includ-ing Kamloops — through the fall of 2012, taking fresh ideas to growing food-processing businesses across the province.

Each stop on the tour will include a series of presen-tations designed to help small businesses grow, includ-ing adopting digital technology, worker safety and an overview of online food-processing development resources.

Get Ready to Grow! will stop in Kamloops, Creston, Grand Forks, Summerland, Prince George, 100 Mile House, Langley and Nanaimo. The Kamloops event is scheduled for Thursday, Oct. 25, at Thompson Rivers University’s Culinary Arts Building.

Candice Appleby, SSFPA executive director, is excited about what the tour offers small business.

“The demand for B.C. food products is growing at a rapid pace and we want to make sure that new and existing agri-food businesses have access to the tools they need to help them meet the growing demand.”

WorkSafe BC is also a partner on the tour.WorkSafe BC statistics show that injury rates

increase when a small-scale food-processor company has between 10 and 19 workers, compared to those with fewer than 10 employees.

For a growing business, the impact of lost productivity resulting from an injured worker can be significant.

Appleby is also eager to help small businesses adopt digital technology, important for businesses located far from large urban centres.

“We’re especially excited to introduce TotalSnap to local businesses,” Appleby said.

“This online solution — developed by Hosting Nation out of Parksville — offers businesses an affordable and user-friendly marketing system to help maximize their online presence, including e-commerce, social media and mobile phone-friendly websites.”

Doors open for registration and networking at 4 p.m. Nourishing refreshments will be provided.Sessions start at 4:30 p.m.There is limited seating and pre-registration is

required. The after-hours event is offered at no charge.For more information and online course registration,

interested businesses should visit the Small Scale Food Processor Association website at ssfpca.net or call, toll-free,1-866-619-7372.

Get Ready to Grow! in Kamloops on Oct. 25


Kamloops Dance Academy off ers professional instruction in ballet, tap, jazz, hip hop, musical theatre, lyrical and pointe. It off ers a huge variety of classes for ages 2 (Tots program) to adult. Our teachers believe the level of instruction is very high and they have fun doing it. Kamloops Dance Academy is a family-oriented business that is very involved in the community – most recently at the Pink Ribbon Ball.

A few things set Kamloops Dance Academy apart. They are an exam school affi liated with the National Association of Teachers of Dancing in London, England. All 13 teachers are

fully certifi ed and continue to upgrade. They also bring in guest teachers and travel often to better themselves and their craft. In 2006, after

completing a successful audition, the troupe travelled and performed at Disneyland. At the Great Canadian Dance Challenge, KDA placed second overall at the Grand Championships in 2012, and were Junior Grand Champions in 2011.

Something you may not know about the Kamloops Dance Academy is that the Valleyview business has been here for 29 years. Whether you’re new to dance or always wanted to join, watch for our July 1st registration every year!

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Kamloops Kamloops Dance Dance

AcademyAcademy

VALLEYVIEW SQUARE 7-2121 ETC Highway • 250-828-0499Visit www.kamloopsdance.com


Small businesses have the opportunity to nominate themselves to become one of B.C.’s best in the Successful You Awards Contest, which is now open for nominations.

The 10th annual Small Business BC Successful You Awards Contest celebrates the top small businesses from across British Columbia.

Entrepreneurs will be awarded in six diverse categories for the contributions they make within their own commu-nities and to the greater economy.

“We’re pleased to continue supporting small business-es across B.C. and recognizing them for their outstand-ing contributions,” said Small Business BC CEO George Hunter.

“We look forward to a group of high-calibre nominees this year.”

Business owners will compete to be named B.C.’s Best Company, Best Concept, Best Employer, Best Community Impact, Best Online Marketer and Best Green Business.

“This provincewide contest recognizes the strength, determination, passion and ingenuity that represents the entrepreneurs in this province,” said Lindsay Olson, the Insurance Bureau of Canada’s vice-president for British Columbia, Saskatchewan and Manitoba.

“Our continued support for Small Business BC and the Successful You Awards Contest is one of the many ways we ensure that small-business owners are recog-nized for their hard work and determination.”

The Insurance Bureau of Canada returns this year as title sponsor of the Successful You Awards for the fourth year in a row.

Business owners across B.C. can now self-nominate and will be tasked with gaining as many votes as possible through social media, word of mouth, e-mail — or any other means possible — by Nov. 30.

The top 10 highest-voted nominees in each category will be announced as finalists on Dec. 13,, 2012, then go on to submit an application that judges will use to decide the top five finalists from each category, who will announced on Jan. 30, 2013.

The top five finalists will present a t10-minute pitch to judges.

The winners of each category will be announced at the Successful You Awards Ceremony on Feb. 28, 2013, at the Pan Pacific Vancouver.

More details of the nomination process and the Successful You Awards Ceremony can be found online at successfulyou.ca.

You! Yes, you, can compete for these awards

Is this how you feel when you try to Is this how you feel when you try to talk to your bank about Mortgage Options?talk to your bank about Mortgage Options?

Deal with a Mortgage Professional that truly understands the rules of the game. Unlike banks, we don’t try and match you to our needs. We work for you - by shopping

around and fi nding the best lender, with the best rates and options available to suit you. Talk to one of our knowledgeable, reputable brokers today and let us put you in the game!

The Mortgage Centre/Dico Holdings Inc. Each Mortgage Centre is independently owned and operated.

#207, 242 Victoria St., Kamloops, BC V2C 2A2

250-374-2222 • www.mortgagesbc.ca


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If running is your

therapy

You already know

the value of a great pair of

running shoes

74~1395 Hillside Dr. Aberdeen Village

(beside Milestones)

check out our webpage at www.runnerssole.com

250.377.4055

Wayne Richardson loves looking after your feet. His locally owned and operated business, Runners Sole has the largest selection of footwear in the BC Interior. Richardson says "Our staff are fully trained to check the length, width and depth of your feet including the arch, ailments-bunions, planter fasciitis, etc." "We also analyze your gait as you walk to fi nd out if you have a Pronated, Neutral or Supinated foot." This is simply whether you walk on the inside, outside or all of your foot. Most people wonder why their shoes wear in certain spots more than others." This is your gait and

we can help you with that to avoid muscle and joint pains", adds Richardson.

Runners Sole will try several shoes in your foot type to fi nd the correct fi t for you and the activities you love to do. "We take pride in helping you and put your feet fi rst", said Richardson.Wayne is also a great

community supporter and enjoys giving back to Kamloops. "Our great team of staff and customers has helped our business grow tremendously & supporting numerous community groups and organizations is something I really love

doing", said Richardson.

The Runners Sole team are multi-sport enthusiasts committed to ensuring that individuals are fi tted in shoes and apparel according to foot structure, activity level or type of activity and body ailments. As Kamloops' technical store they want to provide you with the correct shoe rather than the trendiest or most expensive shoe. Keeping true to what they do, they want you to have what's best for YOU!

Runners Sole owner Wayne Richardson has been serving Kamloops and area for 10 years. There are some bright colours that have just arrived.

FOOTWEAR: The proper fi t is crucialto your health and well being

SNOWSHOE RENTALS

AVAILABLE!

Largest selection of footwear in BC Interior

• Locally Owned & Operated

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• The Proper Fit Every Time

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The cost of a utility locate is a small investment compared to the costs of damaging an underground utility. Locates Unlimited Services Ltd. incorporates the newest and latest Electromagnetic (EM) technology to identify conductive underground facilities providing you the client the safest working environment available in the industry. We off er Ground Penetrating Radar (GPR)) for both Concrete Infrastructure Imaging and GPR scanning for Subsurface Utility scans to satisfy each customer’s request. Locates Unlimited Services Ltd. is a bronze level sponsor of the British Columbia Common Ground Alliance (BCCGA)


In today’s competitive business landscape, it is important to assess how best to use your resources to meet the challenge of recruiting, retaining and engaging employees while manag-ing absenteeism, employee turnover and an aging workforce.

Studies confirm that workplace-wellness programs are effective at reducing sick leave, improving employee health, boosting morale and increasing productivity.

• What is Workplace Wellness?Looking after the wellness of your employees does not

have to solely focus on safety and injury prevention. Recently, businesses have introduced programs that are

designed to assist employees to choose healthier behaviours, like being more physically active or quitting smoking.

The programs focus on increasing knowledge and oppor-tunities to learn new skills, to make it easier for employees to make healthier choices.

• Why Wellness Programs are ImportantWorkplace-wellness programs are an important business

strategy. Not only are they essential for improving employee health and wellbeing, but they also reflect a business’s reputa-tion as a socially responsible employer.

Workplace-wellness programs attract new talent, and help retain and engage current employees.

In fact, the 2007-2008 Towers Perrin Global Workforce

Study showed that the most powerful influencer of employee engagement was found to be “the knowledge that senior man-agement is sincerely interested in my well-being”

• Where to Find HelpIf you would like to offer this type of program to your

employees, but feel like you do not have the time or resources to dedicate to it, help is available.

The Canadian Cancer Society, BC and Yukon Division, in partnership with Healthy Families BC, have joined together to provide a helping hand.

WellnessFits is a free comprehensive workplace wellness program that can offer you the resources and support you need to create a healthy workplace program.

Resources include online tools and information on healthy eating, physical activity, healthy minds, being tobacco-free, and sun and UV awareness.

There are also opportunities to address the specific needs of your business via phone, email and on-site visits.

• Learn MoreWellnessFits is a partnership of the Canadian Cancer

Society, BC and Yukon and the Province of British Columbia’s Healthy Families BC initiative.

To learn more, go online to wellnessfits.ca or contact them at 1-855-939-9355 or [email protected].

Wellness in the workplace works wonders


What’s in your pet’s bowl? Not all pet food is created equal!

We only carry foods that contain ingredients you would eat yourself. Quality meats, whole grains, fresh fruits, and vegetables and a complete line of vitamin and mineral supplements. We are dedicated to offering people only wholesome alternatives for their pets.

Your pet’s diet is as important as your own. That’s why selecting a healthy pet food is the most important choice you can make for your pet.

By eliminating fi ller ingredients such as corn, low grade proteins (by-products), chemical preservatives and additives, you are greatly improving your pet’s health.

At a Glance Dedicated exclusively to

natural raw and dry foods

Unique selection of hand

made gourmet treats and

cakes

Knowledgeable friendly

service, focused on

educating our customers

Budget and menu

planning available

Fresh and bulk meat and

bones available

Supplements, remedies,

and grooming products

Fantastic selection of

toys, collars, coats, boots,

and accessories

Receive 1 Biscuit Buck for every $1.00 you spend at your favourite Bone &

Biscuit location. When you reach 500 Biscuit Bucks

you receive a 10% off coupon for a

future purchase.

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Locally owned & operated!A103-1180 Columbia St. W. • 250-851-9247

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The Natural SolutionFor Your Pet!


Our commitment is to make your Travel needs a Reality

At Travelwise we understand the new generation of vacationers and business travellers have higher expectations than ever before. They want more choice, greater fl exibility and more emphasis on the needs of the individual. As part of one of Canada’s largest networks, we off er massive buying power to off er clients unmatched value and service. Being local, we provide store front access you just can’t get on line.

Our team of Travel consultants thrive on arranging “experiences”, whether it’s an adventure trip through Africa, a River Cruise in Europe, or an exotic beach retreat. Our slogan is “We’ve Seen It, We’ve Experienced It, Count on our Expertise”.

We don’t take our slogan lightly. Every year we travel to new destinations, inspect resorts and hotels, explore ships and airplanes. We are your “travelled” agents. We are Kamloops most experienced agency. Collectively, we have almost 175 years of travel experience. Having been in business for 17 years, our dedication to our clients allow a hands on approach that goes beyond the computer.

Although we have clients all over the world, we appreciate our customers keeping it local. We are honored to be part of a thriving community, and are thankful we are able to give back through contributions to local charities, schools, and sports teams.

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Here’s how to sell your small-business websiteExplore your options before you exit

There could any number of different reasons you have decided to exit your online business or shut down your website.

Before taking your site down altogether, explore the options available to you with knowledgeable web profes-sionals. Together, you might be able to determine how you can improve your website to attract the traffic or sales you had planned to achieve.

Selling your online businessIf you have explored all your options

and still would like to exit your online business, then your current domain name and portions of your online busi-ness could be valuable to others.

For this reason, you may consider selling your online business, or the domain name by itself.

You can advertise your online business for sale on any number of online marketplaces.

Be prepared to provide the following:• Past performance, such as number of visits, page

views, bounce rate and other website metrics. Web analytics tools such as Google Analytics can easily generate this kind of information.

• Business costs: Professional financial statements show-ing a minimum of two to three years of business history (if you are operating an ecommerce site)

• Growth potential: It also helps to inform your potential buyers about the reasons you’re selling your online business.

If you’re honest, you will have a better chance of establishing their trust and making the sale.

Selling your online business may involve non-compete agreements, due diligence disclosures and multiple contracts.

A successful sale could have tax implications as well.

Consult a lawyer and an accountant for guidance.

Online marketplacesThese online marketplaces specialize in selling websites

and ecommerce sites. Please know that website brokers typically charge commissions for sales.


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URBAN CABIN OWNER Rhonda Murray combines style and quality with durability to suit a variety of budgets at her store. “At Urban Cabin”, she said, “it’s all about getting the look a customer wants — and helping them get it for less.”

“My husband Chris, was a professional hockey player which allowed me a generous furniture budget. Now he’s retired from hockey and works as a fi reman, so I have less of a budget to work with, but my love of nice things hasn’t changed. So, I do more research and shop smarter and we can help our customers do the same.”

Urban Cabin has transitional to modern country styles, which are clean-looking, but also warm, cozy and inviting. Murray said she looks for furniture that is not only functional and beautiful, but durable as well. “I gravitate towards quality because it has to withstand the rigours of daily life,” she said. “My own family consists of a husband, 3 boys and a dog, so I absolutely require durability ”

Urban Cabin has Kamloops’ largest selection of designer fabrics, and they feature several of their upholstery pieces with down seating. Murray believes it’s important to bind room design with comfort — and that casual chic look is exactly what people get at Urban Cabin.

“Th ey want something that looks good, but it has to be comfortable too,” she said. “It’s got to be the whole deal.

Between Murray and associate Helen Zak, they have 17 years of experience in the furniture industry. “ We pride ourselves on being very knowledgeable of the entire industry, and we like to think our customers are making an informed decision when they make a purchase from Urban Cabin.


Small businesses have a lot of competition during the holi-day season and success is often dependent upon a well thought-out marketing plan. Social media and email marketing are fan-tastic tools to help you stand out from the big guys.

Here are some tips to help get you Started: • Develop a schedule to help build holiday momentum:

Momentum will be crucial in determining whether this year’s holiday season will be one worth celebrating for your business.

Create a schedule that maps out the weeks leading up and through the holiday season with specific goals for each of the big days.

• Pay attention to what your fans, followers and read-ers really want this year:

If you want your busi-ness to be part of your cus-tomers’ holiday plans this season, you’re going to need

to deliver content they actually care about. You should do this year-round, but this is especially important during the holidays when your customers are not only busy, but are also being bom-barded by content from a number of other businesses fighting for their attention.

Tell your readers and fans about upcoming holiday promo-tions or provide a sneak peak at new seasonal products to build excitement and give them the exclusive content they want. But, remember to be a resource, not just a sales pitch.

Provide them with something they use this holiday season — it can be something as simple as advice for preparing their shopping list, tips for throwing a dinner party or even a special coupon for subscribers only. You can also post tips on Facebook or share articles on Twitter.

• Make the holidays an event: You don’t have to wait for the big shopping days, or even the official day of the holiday, to give your customers a reason to celebrate this season.

In fact, planning an event earlier in the season — before your customers schedules get filled with work parties and fam-ily gatherings — is a great way to get your customers in the holiday state-of-mind.

It’s also a great opportunity to help make a difference this holiday season by partnering with a local non-profit group and doing some fundraising for a cause that’s important to you as a business owner.

• Remember what works during the other seasons: The best practices and strategies you use in your email marketing and social media throughout the year will not only still be effective in November and December, but they will help you engage your customers in October to get them ready for the holiday push.

Using rich media, like photos and videos, for example, is a great way to start building that excitement.

Post pictures from past holidays or give a sneak peak at new products — and then ask your fans to comment, like, or share.

5. Be authentic: One of the biggest reasons people choose to shop with small businesses is the personal connection they’re able to provide.

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Think LocalNo. 4in a

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Everyone knows Shoppers Drug Mart is a leading Pharmacy in Canada. One of their little known facts though is that every Pharmacy is locally owned and operated. In Kamloops, Shoppers Drug Mart has four locations to provide the best service and convenience for the entire community. The four locations are locally owned and operated by Jim Motokado-Valleyview location, Mike Huitema-Sahali location and Tim Phillips-North Shore locations.

Founded in 1962 by Toronto pharmacist Murray Koffl er, the Company has grown to a network of more than 1,180 Shoppers Drug Mart/Pharmaprix stores across Canada. These stores are locally owned and operated by the Company’s licensed Associate-owners who have helped build a brand that is synonymous with exceptional service, value and trust.

With fi scal 2009 sales of approximately $10 billion, the Company is the leader in Canada’s retail drug store marketplace and is the number one provider of pharmacy products and services.

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DID YOU KNOW THAT IN B.C., MORE THAN one-million people are employed by small busi-nesses? Or that 98 per cent of all businesses in B.C. are small businesses?

Small business is big business in B.C. Premier Christy Clark understands just

how vital small business is to the economic engine of B.C. and that is why she has made small business a priority by creating my new portfolio.

This will allow all of government to focus specifically on the issues and concerns that affect business owners and their communities.

This October, I want everyone to recognize small businesses, as well as their owners and employees, throughout B.C.

Owning and operating your own business is no easy task.

It’s work that requires immense courage, imagination, dedication and drive.

You work long hours and invest everything you’ve got into making your business a success.

I am constantly amazed by the wonderful things that

B.C.’s small-business owners are doing in their communi-ties.

Even if you don’t own your own business, or aren’t employed by a small business, those businesses support your communities every day.

B.C.’s small-business owners also under-stand the need to be fiscally disciplined and why having a balanced budget is so important.

As one columnist recently noted, “ . . . when it comes to understanding the importance of jobs and fiscal discipline, and providing for one’s family, there is no sector that under-stands it better than BC’s small-business sec-tor.”

I understand the life of a small-business owner as I ran my own business for 21 years.

I also worked with other businesses in my community, with the B.C. Chamber of Commerce and with the North Vancouver Chamber of Commerce.

As the minister of state for small business, I will work every day to make it easier for small-business owners to do business in B.C.

NAOMI YAMAMOTO

Minister’sNOTEBOOK

Small business is big business in B.C.

CONTINUED ON PAGE 22

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Sometimes what’s most challenging for business owners is getting things up and running.

In B.C., we are blessed to have so many creative and talented people and, often times, their new and innovative ideas need financial support to get off the ground.

We want to encourage more angel investors. As part of the BC Jobs Plan, our government is providing a $3-mil-lion increase to B.C.’s successful Small Business Venture Capital Program tax credit, targeted to direct investments in new businesses.

This program encourages angel inves-tors to invest their own capital directly into eligible, local, small business and offer strategic expertise.

We support this program with up to $100 million annually.

I hear one thing time and time again from our business community — time

spent filling out forms is time away from improving and growing their businesses.

B.C. is leading the country in the fight against red tape. We’ve reduced regulatory requirements by over 42 per cent since 2001 — that’s more than 150,000 regulatory requirements off the book. And, we’ve committed to holding the line right through to 2015.

We also continue to support BizPaL — now in 112 communities — in addi-tion to the expansion of the mobile busi-ness licence.

But, we know there are more things we need to do to help the close to 400,000 small businesses operating in B.C. That’s why it’s important to hear from owners about what’s working and what needs improvement.

As co-chair of the Small Business Roundtable, I will be consulting with business communities throughout the province. I’m confident that by working together, we will be able to create the

most business-friendly environment in the country.

I also want to recognize the Canadian Federation of Independent Business and their SmallBiz Saturday event on Oct. 20.

I encourage all British Columbians to get out and support your local small businesses. They are vital to the health and growth of your city or town and B.C. would not be the same without our small-business owners.

This month, I will be out in commu-nities throughout the province, meeting with small-business owners and their employees to celebrate their successes and listen to their concerns.

I hope to see many of you during Small Business Month in B.C.

Thank you to the small business com-munity.

You are not only owners of business-es, but moms, dads, coaches and volun-teers who are the heart and soul of B.C.

Yamamoto: The red-tape fi ght in B.C. continues CONTINUED FROM PAGE 20


Growing communities one idea at a time since 1987.

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Do you need help with a business start-up, expansion or purchase of a business? We may be able to help with one or more of our services.• Loans for Business • Business Consulting Services• Business Training Services • Self Employment Program• Business Plan Development Workshops

Community Futures Thompson Country (CFTC) is pleased to provide new business services for the Kamloops region.

Connect with the world via video conferenceVideo conference applications are limitless and may include training, meetings, announcements, staff recruitments, all at a fraction of time and expense.

David and Andrea Tombs picked downtown Kamloops for their Terra Restaurant.

History is built into the fi ne-dining experience at 326 Victoria Street. The building fi rst housed the Strand Theatre and its long-dismantled marquee still resides in the basement. Terra is licensed for 70 seats, but seating is limited to 55 for better accommodation.

“We like the feel of downtown,” says David, whose family restaurant venture follows his time as head chef at a major Sun Peaks hotel. He began his culinary career in 1994 at Dubrulle Cooking School in Vancouver.

“We started thinking seriously about the restaurant in 2010,” he says. “We opened on July 18, 2011.”

With a menu that changes monthly throughout the year Terra offers patrons select dishes featuring naturally raised or organic local meat, game and produce. The em-phasis is on seasonality.

“We don’t have a specifi c style,” David says. “We let the ingredients dictate the style, and this depends on what’s available.”

Selections on Terra’s varied Mains menu for October include “a daily selection of fresh, sustainable seafood,” along with steak, free-range chicken, pork, duck and risotto entrees imaginatively partnered with colorful and fl avorful seasonal vegetables.

“Our aim is to give our guests a really exceptional ex-perience,” says David. “We’re not interested in trying to be like other restaurants - and we’re getting there.”

Aside from its culinary art, Terra is a business. “Each year Andrea and I make a list of 20 things to make the

restaurant better.”David credits Community Futures Thompson Country

as an “invaluable resource” when Terra was in develop-ment. “Starting a small business is always diffi cult, they helped us with business planning, marketing, all sorts of things,” he says.

In addition to the restaurant operation, David and Andrea offer off-site catering for weddings and special events. On the morning of this interview David and his kitchen crew were preparing for restaurant customers as well as an off-site wedding the next day.

Like all new businesses - particularly restaurants, Terra is often challenging. David says: “We wouldn’t have it any other way.”

Our aim is to give our guests a really exceptional

experience.“

”

Supported by Flexible and

Affordable Business

Communications Western EconomicDiversifi cation Canada

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326 Victoria Street • 250.374.2913


Store HoursMonday to Friday 9:00 am - 5:30 pmSaturday 9:00 am - 5:00 pmSunday Closed

948 TRANQUILLE ROAD, KAMLOOPS 250-376-5353

Documents

October 16, 2012