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Information Technology IT CORE VALUES - BEHAVIORS Be considerate Use appropriate language and tone When invited for a meeting, be on time, pay attention, don’t interrupt and avoid distractions or side conversations Respect others’ areas of expertise Respect others’ time Show concerns for colleagues without invading their privacy Respect clients privacy Be tolerant Provide feedback in a polite and constructive manner Share Knowledge Help and teach others Avoid political and self-serving behavior Share recognition; do not accept undue credit Participate constructively in meetings Support peers and colleagues Resolve differences directly with your colleagues or their supervisor if needed Volunteer to help others on the team I won’t let you down Watch your teammates’ back See something – do something. Teamwork
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October 5, 2015 American University of Beirut
IT CORE VALUES
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Information Technology
IT CORE VALUES
• We believe in working as teams, supporting each other, collaborating, sharing, and making concessions to reach consensus
• We care for colleagues and customers on a professional and personal level, within a framework of mutual respect
Teamwork
• We are honest, responsible for our actions, trustworthy, and loyal to each other, to IT and to the institution
• We pride ourselves in being open and transparent in the way we do things at workIntegrity
• We constantly promote innovation, new ideas, responsiveness and pursue excellence to achieve better resultsExcellence
Information Technology
IT CORE VALUES - BEHAVIORS
• Be considerate• Use appropriate language and tone• When invited for a meeting, be on time, pay attention, don’t
interrupt and avoid distractions or side conversations• Respect others’ areas of expertise• Respect others’ time • Show concerns for colleagues without invading their privacy• Respect clients privacy• Be tolerant• Provide feedback in a polite and constructive manner• Share Knowledge• Help and teach others• Avoid political and self-serving behavior• Share recognition; do not accept undue credit• Participate constructively in meetings• Support peers and colleagues • Resolve differences directly with your colleagues or their supervisor
if needed • Volunteer to help others on the team• I won’t let you down• Watch your teammates’ back• See something – do something.
Teamwork
Information Technology
IT CORE VALUES - BEHAVIORS
• Walk the talk• Be accountable • Meet your commitments and appropriately communicate changes• Don't speak ill of colleagues, IT and AUB in general• Fess up - admit your mistakes and don't hide them• When in doubt, Over communicate• Say what you do, Do what you say• Accept constructive criticism• Do not hide information – even if it is bad news• Accept responsibility for your errors and don’t hide them
Integrity
Information Technology
IT CORE VALUES - BEHAVIORS
• Set High Goals and strive to achieve them• Think outside the box• Take initiative• Suggest creative solutions• Deliver quality end products• Always look for ways to improve things
Excellence
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Information Technology
IT CORE VALUES
The values that TIE us together T.I.E = Teamwork, Integrity, Excellence
