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ODHRM Group Case Study Analysis

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ODHRM

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  • Ground Rules

  • Agenda Ice Breaker

    Background

    Issues

    Factors

    Findings and Analysis

    Recommendation

    Conclusion

  • Ice Breaker Activity

  • Instructions on Sneak-and-Copy

  • Sneak-and-Copy Model

  • Conclusion of Ice Breaker

  • Background of ISS Program

  • What are the issues?Some ISS teachers are highly opinionated

    Duplicate work process

    Long processing time

    Huge increased of paperwork

    Lack of manpower

    Mishandling of the program

    Underfunding of the implementation of the program

  • What are the factors?Mindset of teachers is that ISS program not going to work

    Sceptical about program benefits

    Felt under pressure to join

    Schools that join were disappointed with the results

    Number of schools wanting to join also decreases

    Only 30% of schools gain ISS status

  • Finding the Root CauseConcept Fan

    Developed by Edward de Bono

    Identify core problem from its symptoms

    Generate possible solutions

  • Concept FanManagementCultureProcess

  • Concept FanManagementOrganise change cultural campaignsChange school cultureImprove teachers behaviourClearer instructionsOrganise team bonding programsDevelop change management strategyProvide training & development programCultureProcessDesign & implement better processConduct & implement reward system

  • The Need for A ChangeForce Field Analysis

    Developed by Kurt Lewin

    Identify the driving and restraining forces

    Make decisions whether the change is needed

  • Force Field AnalysisChange ManagementDriving ForcesRestraining Forces

  • Force Field AnalysisBetter Work Process to improve efficiencyIncrease reputation of the schoolNeed more high quality teacher to improve the quality of teachingImprove student outcome to gain better resultDisappointing result of the ISS ProgramSceptical to join because of the benefitMindset of the teacher/principal that the program will not succeedUnderfunding of the implementation of the programChange ManagementDriving ForcesRestraining Forces44535323

  • Recommendations

  • Recommendations

  • RecommendationsChange ManagementCurrent Strategy (S1)Current Organization Design (O1)Current Organization Design (O2)Step 3:Design Strategic Change Plan

    Top management start to change

    Employees involvement

    Review and modify whole process

    Step 1:Strategic AnalysisStep 2:Strategic ChoiceCurrent Strategy (S2) Diagnose readiness for change

    Select capable leader Understand strategic orientation

    Formulates vision with alternative strategies and objectivesStep 4: Implement Strategic Change Plan

    Realise the importance of culture, process and management

    Review roles and responsibilities

    Adapt to change

    Be part of the program

  • Importance of management and teamwork

    Make decisions for change towards root cause

    System implemented + Motivation = Effective of change

    Feedback channel

  • **