OECD policy frameworks, instruments, and policy advice ... · OECD policy frameworks, instruments, and policy advice: the peer review ... based on commonly accepted good practices

OECD policy frameworks, instruments, and

policy advice: the peer review mechanism

Seoul, Korea / 28-29 November 2011

Alessandro Bellantoni Policy Analyst

MENA-OECD Governance Programme

OECD E-Government Reviews: a tool for change

• More than 10 E-Government Reviews in OECD countries (Denmark, Norway, Turkey …) and 2 reviews in the MENA region

• Objective: support a better use of ICT in the public sector, with a focus on improving governance and providing better services.

Egypt Palestinian Authority

• Completed in 2011 • Second phase of the collaboration

currently on-going

• Currently being implemented • Launched in the first half of 2011 • Peer review mission conducted in

October 2011

A comprehensive process

1. The OECD E-Government Survey

2. The peer review mission

3. Quantitative and qualitative research and analysis

4. Policy Advice and Recommendations

Mo

bili

sati

on

- Project plan

- Work plan

- Scoping Mission

- Background info delivered

- Key resources identified

- Preparation of OECD survey D

ata

colle

ctio

n - Survey conducted

- Peer review mission conducted

- Additional information supplied by country

- Peer reviewer contributions

An

alys

is

- Data results of survey

- Assessments and analysis of key challenges

- Preliminary key findings presented for the country

- Country fact checking of draft report

- Final report draft

Re

po

rtin

g - Presentation of findings

- Peer review of final draft in the relevant OECD fora

- Finalisation of report

- Final report published

- Regional conference on review organised

Output #1

Expected outputs of the Review

• An independent and comparative assessment of the status of e-government in the country

• Policy recommendations based on the experience of MENA and OECD countries to move forward with the implementation of e-government

• Regional dissemination of the findings of the Review among relevant national and international stakeholders

Output #3

Output #2

How can countries make use of the Review?

• As a stocktaking of existing reform efforts and a basis to ground their coming strategies and reform initiatives with comprehensive data and analysis;



• As a tool giving visibility and recognition for government actions;




• As a benchmark with peer review countries and an evaluation of progress made;





• To identify reform options and develop implementation plans;





• To identify reform options and develop implementation plans;

• To build on the recommendations for future action included in the Review, based on commonly accepted good practices within OECD and MENA countries;

A paradigm shift

• New thematic focus:

– The principles and Practices of Open and Inclusive Government;

– E-Government Policies and Implementation;

– Innovation in Public Service Delivery;

– Capacity building and distance learning

Within the framework of the MENA-

OECD Governance Programme

Within the framework of the OECD e-government leaders network

• Financial and economic crisis • The need to do “more for less” • Achieving greater societal goals

• Popular uprisings in the MENA region • New perspective for the use of ICT • A shift of focus of the Working Group

Tailoring the Review to the specific needs and

context of countries

• Accounting for the specific geo-political

challenges;

• A full-fledged modernisation of the

public sector through extensive use of

ICT;

• Better provision of services to citizens;

• Efficiency and administrative

simplification

• Transparency and integrity;

Focus areas for Egypt

• Accounting for the specific context

following the revolution;

• Improving the national e-government

policies for a successful implementation

of the public sector reform agenda;

• Efficiency and administrative

simplification;

• Transparency and integrity;

• Citizen participation.

Focus areas for

the Palestinian Authority

Analytical framework: based on the methodology built around the main principles

described in The E-Government Imperative (OECD, 2003), E-Government for Better

Government (OECD, 2005) and Rethinking E-Government services (OECD, 2009)

The OECD E-Government Review of Egypt

• TOR approved, following update after the revolution;

• Increased importance given to the use of ICT to promote citizen participation and transparency;

• OECD E-Government Survey – Launched on 17 August 2011 and

concluded on 28 September 2011.

– Targeted at officials within the central and local government

– 105 invited entities

– 58 respondents

– Response rate: 55%

The peer review mission to Cairo

Meetings Peer reviewers

• Prof. Fabio Pistella Board Member of DigitPA, Italy;

• Mr. Darren Scates CIO at the Department for Communities and Local Government, United Kingdom;

• Mr. Carlos Viniegra CIO, Ministry of Public Administration, Mexico.

• 70 different stakeholders representing

more than 50 different organisations;

• 3 governorates, all the relevant ministries and government agencies, representatives from the academia, press, social media, NGOs and private businesses.

- Preliminary findings drafted and shared with peer reviewers and Egyptian government - Reassessment to be conducted upon appointment of the new government

The Case of E-Government in the Palestinian

Authority

• Result of a consultation process with Palestinian Authorities, during a mission in Jerusalem and Ramallah in 2010;

• Several missions conducted within the context of the MENA-OECD Initiative to Support the Palestinian National Plan (MIP);

• Project started with an assessment of e-government policies and practices, leading to an e-government study;

• A highly participative process;

• Presented in Cabinet;

The Palestinian Authority Policy Framework

Better Citizen Services Better Governance A secure nation

Prosperous economy and quality of life

Simplification and Accessibility

Efficiency and Accountability-Transparency

Data quality and privacy

Effectiveness and Inclusion

Principles

E-Government vision

Building blocks

Legal and regulatory framework

Infrastructure

Processes

Services

Target Layers

Policy 1 – [Legal and regulatory framework] A regulated Digital Administration Policy 2 – [Process] A seamless and reliable Digital Administration Policy 3 – [Service] A supportive Digital Administration Policy 4 – [Infrastructure] An accessible and ubiquitous Digital Administration

Policy

Outcomes of the Review: the case of the

Palestinian Authority

The Review of the Palestinian Authority has provided the country with:

• Data and analysis on e-government implementation allowing the country to build on this for action;

• Increased institutional coordination by raising awareness on the cross-sectoral nature of e-government systems and the need to share information;

• An underlined importance to including the use of ICT in all relevant policies;

• A strong basis for the new e-government strategy;

• Policy dialogue with the University of Milan, Bicocca and the Birzeit University of Ramallah with the creation of an academic exchange programme to teach and research on e-government issues.

Next steps

Next steps in the ongoing Reviews

• Based on the E-Government Policy Document, the

production of a new Palestinian Authority’s E-

Government Implementation Roadmap

• Sharing with Egypt the main findings of the peer review

mission and preparing the first draft of the Review

Next steps for the Working Group on Open and

Innovative Government

• Define a new analytical framework to capture the new

focus of the Working Group

• Apply the new framework by implementing the first

Review of Open and Innovative Policies of a MENA

country

Thank you

Thank you

For more information, please visit www.oecd.org/mena

Or contact me on [email protected]

Documents

OECD policy frameworks, instruments, and policy advice ... · OECD policy frameworks, instruments, and policy advice: the peer review ... based on commonly accepted good practices