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OIC LogoTriangle Signifies the strength and represents 3 roles of the office which are supervision, promotion and development and the protection of the rights and benefits.
Two triangles that from a squareSignifies 4 main stakeholders that has important role to the develop-ment of Thai insurance business, the enterpriser of insurance business, the insured, people, and the Insurance Intermediaries and a symmetrical square signifies the impartiality, the credibility and the justice.
The gold picture in the middle is a tall gold lighthouse that lights the way. It shows the roles and duties of the office of insurance commission in being careful, supervising, supporting, promoting and recommending the way in solving insurance-related problems.
Gold & BlueSignifies the fact that the office is the organization that drives the insurance business.
SECTOR 1Organization
SECTOR 2Organization Structure
SECTOR 3Overview of Insurance
Business in 2014
12 20
24
SECTOR 5Direction and Trend
of Insurance
Business in 2015
SECTOR 4Operations and
Significant Development In 2014
CONTENTS
SECTOR 6Appendix
30 60
64
6 Office of Insurance Commission (OIC)
Mr. Rangsan Sriworasart
Permanent SecretaryMinistry of Finance Chairman
Ms. Chutima Boonyaprapas
Permanent Secretary Ministry of Commerce Commission Member (Since June 2014)
7
Executive Board
Mr. Prasarn Trairatvorakul
Governor, Bank of Thailand Commission Member
Mr. Vorapol Socatiyanurak
Secretary-General Securities and Exchange Commission Commission Member
Annual Report 2014
8 Office of Insurance Commission (OIC)
Mr. Amphol Wongsiri
Secretary-General Consumers Protection Commission Member
Mr. Payungsak Chartsuthipol
Commission Member in Business Administration
9
Ms. Tarisa Watanagase
Commission Member in Economics
Mr. Kowit Poshayananda
Commission Member in Finance
Executive Board
Annual Report 2014
10 Office of Insurance Commission (OIC)
Prof. Emeritus Chukiat Pramoolpol
Commission Member in Insurance
Mr. Karun Kittisathaporn
Commission Member in Insurance
11
Mr. Wattana Ratanavijit
Commission Member in Law
Mr. Pravej Ongartsittigul
Secretary-General
Executive Board
Annual Report 2014
VISION To be a continuously developing
organization that ensures the insurance
system will serve as a mechanism in
providing stability to the people and in
preparing for challenges in the future.
MISSION 1.To build confidence in and
accessibilities to the insurance system
2. To strengthen the capacity of
the insurance system
3. To develop laws and policyholders
protection system
4. To promote the infrastructure
of the insurance system
Sector 1 Organization
ROLES AND FUNCTIONS OF THE OIC
1.TheOfficeofInsurance
Commission(OIC)
The Insurance Commission Act
has been effective since September
1, 2007. As a result, the Department
of Insurance, initially a government
agency, has changed its status to
become the Office of Insurance
Commission (OIC), now an independent
state agency and a public company
similar to the Bank of Thailand and the
OfficeoftheSecuritiesandExchange
Commission. The OIC is responsible
for regulating and developing the
insurance business as well as protecting
theinsurancebenefitsandrightsof
the people.
16 Office of Insurance Commission (OIC)
Under this Act, the structure for the supervision of the insurance business comprises as follows:
1.1 TheInsuranceCommissionisresponsiblefortheformulationofrelevantpoliciesaswellasforthesupervision,promotionanddevelopmentoftheinsurancebusiness.TheCommissioniscomposedof:
Mr. Sriworasart obtained his master degree in business administration from Prince of Songkla University andfinishedNationalDefenceCollegeCourseClass2549,with extensive knowledge and experience infinancialandfiscalmanagement.Priortohisappoint-ment as Permanent Secretary, he used to head various important departments under the Ministry of Finance such as Deputy Permanent Secretary, Head of Income Group, Director General of the Central Accounting Department and Inspector General of the Ministry ofFinance.Hecurrentlyholdshisexecutivepositionin various organizations, including Chairman of Thai Military Bank, Chairman of the Board of Directors of the NationalCreditBureauCo.,Ltd.andChairmanoftheBoard of Directors of the Government Pension Fund.
Mr. Rangsan SriworasartPermanent Secretary Ministry of Finance, Chairman
Mrs. Boonyaprapas obtained her master degree in economics from Western Michigan University, USA and finishedNational DefenceCollegeCourseClass 2550, withextensiveknowledgeandspecializationineconomics. Prior to her appointment as Permanent Secretary, she has held important positions in the Ministry, including Director General of the Department of International TradeNegotiation,DirectorGeneraloftheDepartmentof International Trade and Director General of the Department of Internal Trade. Apart from her chief position at the Ministry of Commerce, she currently holds her key commerce-related positions such as Advisor to the Subcommittee on Trade Rules and Regulations, Industrial Council of Thailand and Advisor to the Board of the Council ofMarineMerchandiseExporters’AssociationofThailand.
Ms. Chutima BoonyaprapasPermanent Secretary Ministry of CommerceCommission Member (Since June 2014)
Mr. Trairatvorakul holds a doctorate degree in Business Administration from Harvard University, USA. Hepossessessubstantialbackgroundandexperienceworkingasanexecutiveinvariouspublicandprivateagenciesrelatingtofinancialandcapitalmarkets.Before assuming the position of Governor of the Bank of Thailand,hehasheldseveralexecutivepositions ina number of organizations such as Secretary-General oftheSecuritiesandExchangeCommissionandtheStockExchangeofThailand,andManagingDirectorofKasikornBankPCL.ApartfromworkingattheBankofThailand, he plays a contributive role in the communal and educational sectors, serving as Board member of theThaiRedCrossSocietyandSeniorExpertmemberof the Chulalongkorn University Council.
Mr. Prasarn Trairatvorakul Governor, Bank of Thailand, Commission Member
17
Mr. Socatiyanurak holds a doctorate degree in finance from theWharton School,University ofPennsylvania,USA.Anexpertintheareasofeconomics andfinance,hehasheldmanykeyexecutivepositions suchasViceChairpersonoftheNationalEconomic and Social Advisory Council and Chairperson of the Committee for Providing Comments and RecommendationsonNationalEconomicandSocial Development Plan to be submitted to the cabinet. He currently holds several senior positions, i.e. memberoftheNationalIndustrialDevelopmentBoard,the Thai Trade Competition Commission (TCC), and the Research and Development Commission of the Thai Senate.
Mr. Vorapol SocatiyanurakSecretary-General Securities and Exchange Commission, Commission Member
Mr. Wongsiri obtained his master degree in Development Administration (Public Administration) inthefieldofPublicPolicyandProjectManagementfrom theNationalInstituteofDevelopmentAdministration(NIDA).Asanexpertonlegalaffairs,hehascontinuallycontributed to social development and public charity activities, especially the creation of the network for the protection of consumers in the public, private and civic sectors. He used to hold several important positions in the Ministry of Justice, including Secretary-General of the Anti-Corruption in the Public Sector Commission (ACPSC) and Inspector General of the MOJ. Apart from his present position as Secretary-General of the Consumers Protection Commission, he also holds positionsofchairmanandseniorexpertmemberofcommittees and subcommittees of both public and private organizations such as the Committee for the Consideration of Market Dumping and Subsidizing (CCMDS), International Trade Department, the Committee oftheInstituteofISOCertificationandtheCommitteefortheNationalCreditDataProtection,theBankofThailand.
Mr. Amphol Wongsiri Secretary-General Consumers Protection Commission Member
Mr. Chartsuthipol obtained his bachelors degree inElectricalEngineeringfromChulalongkornUniversity and completed his executive program for Senior Administration of Justice (2nd class) and the Pillar of the Kingdom Program : The Royal Initiative for Advanced Leadership (Class 2012). He has vast knowledge andexperienceinbusinessadministration,presentlyholdingexecutivepositions inthepublicandprivatesectors,namely board member of Bangkok Bank, chairman of the Corporate Governance and Social Responsibility Committee of Krungthai Bank and chairman and senior boardmemberoftheNationalCatastropheInsurancePromotion Fund Commission.
Mr. Payungsak Chartsuthipol Commission Member in Business Administration
Annual Report 2014
18 Office of Insurance Commission (OIC)
Ms. Watanagase holds an honorary doctorate degree in Economics from Keio University, Japan,andhascompletedtheNationalDefenseCourseforpublic, private and political sectors (Class 3) from the NationalDefenseCollege.Sheisanexpertineconomicsand finance, havingworked inmany key positions in the Bank of Thailand such as the Governor of the Bank of Thailand, the Deputy Governor for Financial Institutions Stability, the Assistant Governor (Financial Markets Operations Group), the Assistant Governor (Financial Institutions Policy Group), and the Assistant Governor (Financial Institutions Supervision Group).
Prof. Pramoolpol holds a master degree in Insurance from the Wharton School, University of Pennsylvania, USA, which he had achieved through the scholarship awarded by the Thai Government (theOfficeofCivilServiceCommission).He isveryknowledgeablewithmorethan40years'experiencein insurance, having worked in a great number of key positions in various agencies including Director of the insuranceOffice, theMinistryofCommerce,BoardChairmanofThaiCharoenLifeInsurancePCL;and Director of Thailand Insurance Institutes. He also contributed to the educational sector serving as a special instructor for a number of public and private universities, and as the Dean for the Faculty of Risk Management and Servicing Industry (Insurance), Assumption University. Currently he serves as a senior expertmemberoftheCommitteeforRoadAccidentVictims Protection.
Mr. Poshyananda holds a doctorate degree in EconomicsfromCornellUniversity,USA.andgraduated from the National Defense College (Class 30). Hewas also awarded an honorary doctorate degree in Economics fromChulalongkornUniversity.He isanexpert in economics andfinance, currently servingas chairman of the Directors, Sansiri PCL, and anexpertmemberofvariouscommitteesinpublicandprivate sectors such as chairperson of the Board, Thai Institute of Directors (IOD), the Director, Cambridge Thai Foundation (CTF) under the patronage of Her MajestytheQueen;themember,WalailakUniversityCouncil;andthemember,theOfficeoftheCouncilof State of Thailand.
Ms. Tarisa Watanagase Commission Member in Economics
Mr. Kowit PoshayanandaCommission Member in Finance
Prof. Emeritus Chukiat Pramoolpol Commission Member in Insurance
19
Mr.RatanavijitholdsamasterdegreeinPublic Administration from Indiana University, USA and graduatedfromtheNationalDefenseCollege(Class21). He is an expert in law and currently holds a number of key positions in the legal and political bodies such asCouncilMember, theOfficeof theCouncil of State of Thailand, Member in Monitoring andEvaluationCommittee,theOfficeofthePublicSector Development Commission (OPDC), Member of the By-laws Consideration Committee, the Secretariat to the Cabinet, and Member of the Administrative ProcedureCommittee,theOfficeoftheCouncilofState. of Thailand
Mr. Ongartsittigul holds a master degree in Business Administration (Finance) from New Hamp-shire College, USA. He is an expert in the area of finance and insurance, with vast experience in managing a number of agencies in public and private sectors. For example, he was the Vice President of J.P. Morgan Securities (Thailand) Ltd., Senior Vice President, Bank of America NA., Bangkok Branch, and Senior Assistant Secretary General, Securities and Exchange Commission. He has also taken part in some activities that contribute to the benefit of the public. For example, he serves as member of the Investment Advisory Committee for the Thai Red Cross Society and member of Code of Ethics Committee for the Federation of Accounting Professions.
Mr. Kittisathaporn holds a master degree in EconomicsfromSyracuseUniversity,USAandcompleted the National Defense course for participants frompublic, private and political sectors (Class 8) from the NationalDefenseCollege.Heisknowledgeableandhasalotofexperienceintheareaofeconomicsandinsurance. He used to hold a number of key positions in the Ministry of Commerce such as the Permanent Secretary of the Ministry of Commerce, Deputy Permanent Secretary of the Ministry of Commerce, Director General of the Insurance Department, Director General oftheDepartmentofBusinessEconomics,andDirectorGeneral of the Department of Foreign Trade. Currently he serves as Director in various companies in the privatesectorsuchastheBankofAyudhyaPCL,andCentralPattanaPCL.
Mr. Karun Kittisathaporn Commission Member in Insurance
Mr. Wattana Ratanavijit Commission Member in Law
Mr. Pravej Ongartsittigul Secretary-General
Annual Report 2014
22 Office of Insurance Commission (OIC)
Secretary-General
Strategic Planning & Enabler
Assistant Secretary-General
(Organization Strategic)
Assistant Secretary-General
(OIC Advanced insurance Institute)
Assistant Secretary-General
(General Administration)
Insurance Promotionand Development
Assistant Secretary-General
(Insurance Promotion)
Assistant Secretary-General
(Development)
Assistant Secretary -General
(Regional Insurance)
Deputy Secretary-General (Promotion and Development)
Organizational Structure of OIC
Insurance Commission
23
Audit Committee
Primacy Activities
Legal, Litigation and Policyholder ProtectionInsurance Stability
Deputy Secretary-General (Examination)
Deputy Secretary-General (Supervision)
Deputy Secretary-General (Legal, Litigation and
Policyholder Protection)
Assistant Secretary-General
(Legal)
Assistant Secretary-General
(Policyholder Protection)
Assistant Secretary-General
(Litigation)
Assistant Secretary-General
(Insurance Products
Supervision)
Assistant Secretary-General
(Investment (Insurance
Supervision)
Assistant Secretary General
(Supervisory Standard
Development)
Assistant Secretary-General
(On-site Examination)
Assistant Secretary-General
(Financial Analysis and Examination
Development)
Annual Report 2014
26 Office of Insurance Commission (OIC)
1. The Thai 12 Months Insurance Business in 2014
1.1 The Growth of Insurance Business
The Thai economy in the fourth quarter of
2014 grew 2-3%, an increase from 0.6% in the previous
quarter, leading to an annual growth rate of 0.7% as
a result of the growth of 2.7% of the non-agricultural
sector whereas the agricultural sector shrank 1.6%.
Both domestic and foreign demands also grew. The
total spending on investment grew from 2.9% in the
previousquarterto3.2%.Thenetexportsofgoods
and services grew 21.9% as a result of the increase in
the foreign demand and the decrease in the volume
ofimports.Meanwhile,thegovernment’sspending
during the same quarter grew 5.5%, resulting from
net spending on goods and services which grew 8.7%,
whereastheprivatesector’sspendingonconsumption
grew 1.9%, a decrease from 2.2% in the previous
quarter(Source:NESDB).
Despite the overall slow-down of the Thai
economy, the insurance business could still grow,
earning totally 704,000 million baht for its 12 months
(Jan.-Dec.) direct premiums for 2014, a growth of
9.23%. Of this, 498,752 million baht came from life
insurance direct premiums, and 205,247 million baht
came from non-life insurance direct premiums, a
growth of 13.00% and 1.05% from the previous year,
respectively.
LifeNon-Life
Total
100,000 -
300,000
500,000
700,000
200,000
400,000
600,000
800,000
2010
296,213
122,756418,969
2011
328,897
138,755467,652
390,517
179,530570,047
2013
441,372
203,121644,492
2014
498,752
205,247704,000
%Million baht
14.57 11.03 18.74 13.02 13.00
13.86 13.03 29.39 13.14 1.05
14.36 11.62 21.90 13.06 9.23
35.00
25.00
30.00
20.00
10.0015.00
5.00
-2010 2011 2012 2013 2014
Growthrateofinsurancebusiness(%YOY)
Jan.-Dec.2010-2014
PremiumJan.-Dec.2010-2014
LifeNon-Life
Total
2012
27
1.2 Growth of insurance Penetration
Premium(millionbaht)
2013 2014
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Nov. Dec. Jan.-
Dec.
GDP(QoQ%) 5.40 2.90 2.70 0.60 -0.50 -0.40 0.60 2.30 - - 0.70
Total
YoY%
Ins. Penetration
159,392
20.77
5.31
153,891
14.05
5.21
157,500
13.08
5.39
173,579
5.94
5.75
185,362
16.29
6.09
170,243
10.63
5.62
164,657
4.54
5.54
183,738
5.84
5.94
58,566
8.20
68,249
6.81
704,000
9.23
Life
YoY%
Ins. Penetration
108,273
20.73
3.61
104,564
12.93
3.54
108,577
14.40
3.72
119,935
5.82
3.97
133,698
23.48
4.39
120,173
14.93
3.97
117,128
7.88
3.94
127,753
6.50
4.13
43,511
10.62
48,383
6.83
498,752
13.00
Non-life
YoY%
Ins. Penetration
51,118
20.85
1.70
49,328
16.48
1.67
48,923
10.26
1.67
53,652
6.22
1.78
51,664
1.07
1.70
50,070
1.50
1.65
47,528
-2.85
1.60
55,985
4.15
1.81
15,055
1.77
19,865
6.13
205,247
1.05
A total of 61,182,771 insurance policies
were sold in 2014, an increase of 6.40% from the
previous year, of which 6,567,283 were life-insurance
policies and 54,615,488 were non-life insurance
policies, an increase of 20.77% and 4.90%, respec-
tively.
1.00-
2.003.004.00
5.006.007.00
%
2007
2.37 2.44 2.86 2.93 3.12 3.44 3.71 4.11
1.07 1.12 1.19 1.21 1.32 1.58 1.71 1.69
3.44 3.56 4.05 4.15 4.44 5.02 5.42 5.80
2008 2009 2010 2011 2012 2013 2014
Insurance Penetration end of year 2007-2014
Life
Non-Life
Total
Annual Report 2014
28 Office of Insurance Commission (OIC)
1.3 Performance Outputs
Insurance business performance outputs in
2014showedanetprofit(loss)of65,268millionbaht,
a decrease of 1.79% from the previous year due to
the fact that life insurance could earn 577,785 million
baht, an increase of 13.00% from the previous year,
whereas a total amount of 529,963 million baht had
been paid, an increase of 13.68%, leading to a total
profitof47,823millionbaht,oranetprofit(loss)of
Compared to the gross domestic product (GDP)
oftheThaieconomyin2014whichexpanded0.7%,
the insurance business grew 9.23% from the previous
year. The total amount of premiums from the insurance
business could make its 5.80% penetration in
the GDP, 4.11% from life insurance and 1.69% from
non-life insurance.
Item
(millionbaht)
2013 2014
Mar. June Sep. Dec. Mar. June Sep. Dec.
Total assets
YoY%
-Life
YoY%
-Non-life
YoY%
2,386,471
3.26
1,790,095
16.71
596,376
-23.27
2,365,466
2.64
1,806,578
13.99
558,888
-22.36
2,388,450
2.91
1,844,474
11.40
543,976
-18.23
2,407,055
2.90
1,904,586
11.02
502,470
-19.43
2,502,346
4.86
2,012,285
12.41
490.061
-17.83
2,592,765
9.61
2,097,174
16.09
495,591
-11.33
2,668,739
11.74
2,184,660
18.44
484,079
-11.01
2,751,912
14.33
2,280,084
19.72
471,828
-6.10
Investment assets
YoY%
-Life
YoY%
-Non-life
YoY%
1,964,640
13.73
1,708,158
16.62
256,445
-2.40
1,965,971
11.28
1,714,988
13.75
250,983
-3.14
2,010,467
9.97
1,752,316
10.73
258,151
5.10
2,061,617
9,07
1,805,681
9.96
255,937
3.22
2,173,521
10.61
1,905,963
11.55
267,558
4.33
2,274,422
15.69
1,991,454
16.12
282,968
12.74
2,368,488
17.81
2,075,542
18.45
292,945
13.48
2,466,354
19.63
2,173,497
20.37
292,857
14.43
NetProfits
(Losses)
(millionbaht)2013
2013 2014
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 YTD
Total
YoY%
66,457
24.08
19,269
67.39
18,470
9.99
16,438
-16.73
12,280
122.69
17,595
-8.69
15,807
-14.42
16,325
-0.69
15,541
26.56
65,268
-1.79
Life
YoY%
43,559
9.94
9,829
-20.64
13,334
0.69
11,980
22.30
8,416
100.47
10,466
6.47
11,611
-12.92
11,116
-7.21
10,400
23.57
43,592
0.08
Non-life
YoY%
22,898
64.30
9,440
1,180.16
5,136
44.67
4,458
-55.17
3,864
193.53
7,129
-24.48
4,196
-18.30
5,209
16.84
5,142
33.07
21,676
-5.34
43,592 million baht, an increase of 0.08% from the
previousyear.Non-lifeinsurance,inthemeantime,
could earn 146,669 million baht, an increase of 6.01%
from the previous year, whereas a total amount of
128,823 million baht had been paid, an increase of
4.21%,leadingtoatotalprofitof24,912millionbaht,
adecreaseof7.99%,oranetprofit(loss)of21,676million
baht, a decrease of 5.34% from the previous year.
29
1.4 Total Assets and Investment Assets
Up to December 31, 2014, the insurance
business had its total assets worth 2,751,912 million
baht, a growth of 14.33% from the previous year. Of
this, 2,280,084 million baht belonged to life insurance
business, a 19.72% increase from the previous year,
whereas 471,828 million baht belonged to non-life
insurance business, a 6.10% decrease from the previous
year.
Investment assets of the insurance business
up to December 31, 2014 total 2,466,354 million
baht, a 19.63% increase from the previous year, or
89.62% of the total assets. Of this, 2,173,497 million
baht belonged to life-insurance business, a 20.37%
increase from the previous year, or 95.33% of the
total assets of life-insurance business, and 292,857
million baht belonged to non-life insurance business,
a 14.43% increase from the previous year, or 62.07%
of the total assets of non-life insurance business.
Investment assets of life insurance business and non-life insurance business differ in terms of the specificnatureofinsuranceasfollows:
❖ Investment assets of life-insurance
business were used for :
-Lowriskinvestment:Atotalamountof
1,245,797 million baht was used to buy bonds
accounting for 57.32% of the total investment
assets, an increase of 17.59% from the previous year.
- High risk investment : A total amount of
159,811 million baht was used to buy capital shares,
accounting for 7.35% of the total investment assets,
an increase of 22.59% from the previous year.
❖ Investment assets of non-life insurance
business were used for :
-Lowriskinvestment:Atotalamountof
111,008 million baht was deposited in the bank,
accounting for 37.91% of the total investment assets,
an increase of 12.83% from the previous year.
- High risk investment : A total amount of
75,105 million baht was used to buy capital shares,
accounting for 25.06% of the total investment assets,
an increase of 29.73% from the previous year.
Annual Report 2014
32 Office of Insurance Commission (OIC)
Operations and Significant Development in 2014
The Office of Insurance Commission (OIC) conducted its operations under the framework of the Second Insurance Development Plan (2010-2014) which is the principal guideline for supervising and promoting the overall insurance system development to achieve high efficiency, transparency, credibility and to protect the people’s insurance benefits and
rights as follows :
33
OIC and Tourism Authority of Thailand (TAT) sign an MOU on cooperation in tourism insurance
Measure 1 : To build confidence and gain access to the insurance system in every sector
First and foremost priority in developing the Thai insurance system is
to gain wide acceptance by the general public and the society as a whole
that the insurance system is an important mechanism in building stability
of life and property earned out of business and investment against risks of
unexpectedincidents,assurednessofearninganincomefortheinsured
personsandtheirfamiliesaswellasinstrengtheningthecountry’ssocial
and economic system through the following measures :
1.InsuranceLiteracy
1.1 The OIC took initiatives to promote and develop insurance
by signing MOU with public and private organizations to integrate
their cooperation in providing the general public with knowledge and
understandingabout insuranceanditsbenefits.TheTourismAuthority
ofThailand (TAT), forexample, signedanMOUwithOIConpromoting
tourism insurance, whereas the Department of Rights and Liberty
Protection, the Thai Life Insurance Association and the Thai Non-Life
Insurance Association signed an MOU on promoting knowledge about
theinsured’srightsandbenefitsaccordingtotheActonRemuneration
fortheDamagedandCompensationandExpensesforDefendantsinCriminal
CasesB.E.2554
Themainobjectivewastoencouragethepeopletogaintheirbest
benefitsandalsostrengthenthecountry’ssocialandeconomicsystem.
Major issues focusedonsuchmattersas life insuranceandnon-life in-
surance,maintainingbenefitsfrominsurance,compulsorymotorvehicle
insuranceaccordingtoprotectionforMotorVehicleVictimsActB.E.2535
(1992) (amended inB.E.2551)andmicro-insurance. Activities included
the following :
Annual Report 2014
34 Office of Insurance Commission (OIC)
1.3 Setting up insurance youth programs in
schools to implant knowledge and understanding
of insurance, particularly life insurance and the
compulsory motor insurance. Activities took the
form of games and contests in which schools and
teachers nation wide participated, with prizes given
to schools and teachers who had efficiently incorpo-
rated insurance into their teaching curriculum. Grants
and scholarships were also awarded to students
with outstanding performance in their study and
presentation of information on insurance in various
forms such as songs, shows and talk shows. Details
are as follows :
Year 2012 2013 2014
Number of participating schools
513 554 603
There were two categories of awards, one
for schools and the other for students, consisting of
three levels each i.e. provincial, regional/Bangkok, and
national levels. Those national outstanding award
winners, i.e. 1st, 2nd and 3rd prize winners received the
awards at “Insurance Day” Fair where the awarding
ceremonywasheldonNovember14,2014.
OIC organizes its campaigns on road safety in insurance organizations and road accident reduction during
Songkran Festival 2014 and New Year Festival 2015
1.4 Organizing insurance volunteers program
to train a total of 7.391 insurance volunteers in
communities and regional areas. Activities consisted
of dissemination of information on insurance so that
the local communities are accurately and adequately
informed and can learn how to manage their risk
appropriately.
1.5 Organizing PR Project on “Modern
Generations Care for Motor Insurance”. Activities
consisted of short advertisement (minimum length
30 seconds) contest on compulsory motor insurance
to inform students of the benefits and importance of
compulsory motor insurance.
Short Advert isement Contest Awarding
Ceremony for higher education level under the
theme “Compulsory”
1.2 Organizing insurance promotional activities
at the main and regional offices with the participation
of organizations from both the public and private
sectors, e.g. campaigning on road safety at agencies
in the insurance-industry sector and on prevention
and minimization of road accidents during Songkran
Festival 2014 and New Year Festival 2015.
35
2. Promotion of Good Governance inInsuranceBusiness
The OIC, seeing the importance of corporate
management structure and a sufficient number of
qualified personnel to support each company with
good governance, issued its announcement on
Criteria, Method and Conditions on Money Receiving
and Paying, Auditing and Internal Control for Life/
Non-Life Insurance Companies B.E. 2014, effective
on October 16, 2014, which required such companies
to appoint an auditing committee consisting of at
least three members two of whom, at least, must be
independent members. An Internal Audit Unit, Law
Compliance Supervising Unit as well as a Compliance
Officer who is to act as the coordinator with the OIC
on the company’s behalf must also be appointed.
3.National CatastropheInsuranceFund
(NCIF)
National Catastrophe Insurance Fund has been
modified to embrace four additional natural disasters,
i.e. storms, floods, earthquakes and hailstorms, apart
from the original six types of risks consisting of fires,
lightings, explosions, vehicles, aircraft and water-relat-
ed risks, with the insurance amount of 20,000 baht/
year for a premium of 100 baht. The main purpose
of this modification, to take effect as of January 1,
2015, is to provide the general public with access to
wider protection.
The Fund’s performance results (as of
December 29, 2014) are as follows :
1) Summary of Catastrophe Insurance
Policies sold :
❖ the number of policies still active :
1,371,083 policies
❖ the insured amount for current
protection : 63,667 million baht
❖ the accrued amount of premiums :
1,275 million baht
❖ the reinsurance premium amount
in proportion to the Fund for current protection :
19,245 million baht❖ the accrued amount of reinsurance
premiums in proportion to the Fund : 731
million baht
2) The total number of companies with
non-life insurance policies sold : 51 companies
3) No compensation claims and reinsurance
premiums overdue for payment
Annual Report 2014
36 Office of Insurance Commission (OIC)
DataonCatastrorheInsurancebyArea*
4.DevelopmentofDiverseInternationalInsuranceProducts
4.1 Development of 2014 In-Season Rice Crop
Insurance Policy : This was joint cooperation between
the OIC and the Bank of Agriculture and Agricultural
Cooperatives (BAAC), the Office of Financial Economics
(OFE), the Department of Agricultural Extension (DAE)
and the Thai General Insurance Association (TGIA) to
help minimize farmers’ risk of seven natural disasters,
including flooding/heavy rainfall, drought/long period
of absence of rain, storm/typhoon, cold weather/
frost, hailstorm, and fire. The compensation amount
is 1,111 baht/rai, whereas that for damage by pets/
epidemic diseases is 555 baht/rai. Insurance Is
classified into five categories according to the risk level
of each area, i.e. area with lowest risk (light green),
area with very low risk (green), area with low risk (dark
green), area with moderate risk (yellow) and area with
high risk (red). Premium rates differ according to the
risk level, of course, and the farmers are to pay the
premium 60-100 baht/rai, depending on the risk level
of their area, whereas the government is to subsidize
the excess amount of premium. The total amount of
annual rice insurance premium for the year 2014 was
360,348,544 baht from 100,715 policies.
4.2 Development of Domestic Travel Accident
Insurance Policy (for Foreign Tourists) : This product
was launched to promote tourism insurance under
the “Project on Insurance for Foreign Tourists”, a kind
of voluntary insurance, the main objective of which
is to provide tourists with confidence in their safety
while travelling in Thailand. This will not only lead to
a good image but also promote tourism of the country.
4.3 Modification of Medical Expense Coverage
for In-Patients who did not need to be admitted
(Day Case). Due to medical advancement, patients
with some diseases do not have to be admitted to
hospital, and insures who bought daily compensation
benefit will be paid one-day compensation like an
in-patient for their operation under 1 of 18 specified
items. This new regulation has become effective
according to the registrar’s Announcement on Daily
Compensation for Day-Case Patients, which insurance
companies must keep their customers informed of
this additional benefit.
Area
No.oflocationsofinsuranceproperties
Premium(millionbaht)
Insuredamount(millionbaht)
Houses SMEs Industries Total
Provinces in risk areas according to estimation**
570,555 159 25,500 909 1,727 28,136
Other 72 provinces 800,528 185 34,128 1,016 387 35,531
Total 1,371,083 344 59,628 1,925 2,114 63,667
* Referring to policies currently under protection
** ReferencebasedonestimationofCatastropheInsuranceundertheNationalCatastropheInsuranceFundinfive
provinces,i.e.Ayudhya,Pathumthani,Nonthaburi,NakhonPathomandBangkok
Sources:1)http://www.ndwc.go.th2)http://www.thaiflood.com3)http://flood.gistda.or.th4)http://www.nirapai.com
37
For all that, the OIC, being fully aware of
suitability and compliance with medical treatment by
operation/medical procedure in terms of the number
of days needed for each day-case patient, issued its
Announcement on Appointment of Working Group for
Considering Payment of Daily Compensation to Day-Case
Patientstobebestsuitedtothose18itemsspecified
under "treatment by operation/medical procedure"
category.
4.4 Provision of Mortgage Reducing Term
Assurance (MRTA) Policy. The kind of policy is offered
as an additional choice for customers who can buy
the policy through various channels other than
commercial banks. The main purpose is to promote
the business regulation via the market mechanism
and the people can buy their policy directly from
insurance companies instead of from the bank they
areapplying for the loan,whichwillbenefit them
as follows :
1. The premium will be cheaper because
there is no commission.
2. It will be easier for insures to make a
refinance because there is no need to terminate
the current policy to buy a new one.
3. The policy can be terminated within
30 days (free-look period) in case a loan contract
has not been signed.
4.5 Standardization of Coverage under
Temporary Receipts Presently insurance companies
provide coverage during their screening process
basedondifferenttermsandconditionsasspecified
in the temporary receipt. The OIC, in cooperation
withthelifeinsurancesectorandtheLifeInsurance
Association of Thailand, drafted standard coverage
conditions for the temporary receipt to be used by
all insurance companies. This will also set the same
guideline for practice for life insurance business to
follow in terms of determination of coverage date
under different situations, the period of appeal right,
suicide and pending period.
Annual Report 2014
38 Office of Insurance Commission (OIC)
5.MicroInsurancePromotion
The OIC promotes and supports micro
insurance’s sustainable growth. With the cooperation
of the private sector, the OIC developed a micro
insurance product so-called “Insurance Policy 200”
and held a training course and promotion event under
the theme “Micro Insurance Campaign for the People
2014”. The details are as follows :
Insurance Policy 200 for Individuals (Micro
Insurance) was inaugurated at “Micro Insurance
seminar was held by the Non-Life Insurance Association
of Thailand on September 19, 2014 at the Tawanna
Hotel, Bangkok.
2.2 Lecture on “The Role and Function
of the Office of Insurance Commission and Micro Insur-
ance” as part of the training course for the provincial
consumers protection subcommittees, municipalities
and Tambon Administration Organizations (TAOs)
organized by the Office of Consumers Protection
Commission in cooperation with the National Institute
Campaign for the People” where four provincial
insurance exhibitions were organized as follows :
1. 16th Anniversary of Country-Wide
Debt Clearing Exposition, April 26, 2014 at Chonburi
City Hall Yard
2. Happiness Building Man Exposition,
August 2, 2014 at Suratthani Provincial Sports Complex
3. Happiness Building Man Exposition,
August 17, 2014 at Nong Prachak Park, Udornthani
4. Happiness Building Man Exposition,
September 13, 2014 at Phra Pathom Chedi compound,
Nakhon Pathom
2) Training/Lecturing/Seminar on Micro
Insurance or “Insurance Policy 200”
2.1 Lecture on Micro Insurance Direction
and Insurance Business in the seminar on “Guideline
for Good Practice of Micro Insurance” by Assistant
Secretary-General, Promotion Department. The
of Development Administration (NIDA) on June 18,
2014 and July 23, 2014 at the Palasso Hotel. The
lecture was attended by lord mayors, TAO chairmens,
department heads, municipality secretaries and
deputy secretaries, TAO secretaries and deputy
secretaries, public health officers.
2.3 Lectureon“RiskManagementwith
Insurance” The lecture described the reason and
need to buy insurance, types of insurance, micro
insurance and insurance for risk management, savings
and investment under the Project on Financial
KnowledgeintheWorkPlaceorganizedbytheOffice
ofSecuritiesandStockExchangeCommissiononJune
27,2014attheNovotelHotel,Bangkok.Thelecture
wasattendedbyHRstaffoftheOfficeofSecurities
andStockExchangeCommission.
Inauguration of “Insurance 200”, or micro insurance at Insurance Zone in “Micro Insurance for the
Public” Fair in the provinces
39
3) Campaigning on Micro Insurance
(Insurance Policy 200) Knowledge Promotion
3.1Anexhibitiontodisseminateinsurance
knowledge and publicize Insurance Policy 200
(Micro Insurance) was held at 7 Innovation Awards
2014 Fair on March 5, 2014 at Panyapiwat Auditorium,
Panyapiwat Institute of Management (PIM). The fair
wasorganizedby(PallPublicCompanyLimitedand
was attended by 600 people from companies with
productson7-Eleven’sshelves,includingthoseaward
winners. The OIC itself sent “Insurance Policy 200”
(or “Insurance 200” for short), in the contest and
won an award for creating an outstanding concrete
producttrulybenefittingsociety
3.2An exhib i t ion to d isseminat
insurance knowledge and publicize Insurance 200
(Micro Insurance) was held at “Happiness Returning
Concert”ontourwhichwasinitiatedbytheNational
Peace Keeping Council (NPKC) and organized by
WeitheeThaiCo.,Ltd.forthreetimesasfollows:
Exhibition to disseminate insurance knowledge and run campaigns on Insurance 200 at “Happiness
Returning to the People” Concert on tour organized by the National Peace Keeping Party
“2014 7 Innovation Awards” Ceremony held on March 5, 2014 at Panyapiwat Institute of Management
Annual Report 2014
40 Office of Insurance Commission (OIC)
1st exhibition on Saturday, July 12,
2014 at Ayudhya Government Complex
2nd exhibition on Saturday, September
6, 2014 at Nakhon Phanom Government Complex
3rd exhibition on Saturday, September
27, 2014 at Central Festival Department Store,
Had Yai, Songkhla
4) Developing New Selling Channels for
Insurance 200. Consultation had been made to
consider additional selling channels for Insurance 200
other than the gift voucher so as to facilitate easier
access by all people.
6) Cooperating with the Bank of Agriculture
and Agricultural Cooperatives (BAAC) and the Depart-
ment of Agricultural Extension in running the project
on “Micro Insurance” by giving knowledge about
Insurance 200 to farmers along with annual rice crop
insurance. Insurance 200 brochures had also been
distributed along with the BAAC’s crop insurance
brochures.
By December 2014 total of 811,054 micro
insurance policies had been sold, consisting of 83,342
for life insurance 609,150 for non-life insurance,
and a total of 118,562 policies sold by 23 insurance
5) Cooperating with various selling channels,
e.g. broker companies which joined the project in
providing the public with wider access to selling
channels, whereas 7-Eleven helped promote Insurance
200 on its bags.
companies which joined the micro insurance project.
This last quarter sale grew 27.38% from the previous
quarter, earning a total premium of 23.7 million baht,
whereas 6.1 million baht had been paid for compen-
sation claims.
41
TypeExamination
(Cases)
License Issuance (Cases)
License Renewal (Cases)
Registration
Universal Life
Unit rink
Life insurance agents 232,195 119,270 87,131 1,508 1,715
Non-life insurance agents 5,000 3,886 5,901 - -
Life insurance brokers 32,450 22,715 30,078 9 749
Non-life insurance brokers 49,832 30,288 31,355 - -
Total 319,477 176,159 154,465 1,517 2,464
6.2 Making OIC Announcement on Criteria
for Insurance Policy Issuance and Selling and Duty
Performance of Life/Non-Life Insurance Agents/
Brokers (No.3) B.E. 2557 Dated March 17, 2014.
The announcement was made in conformity with the
BankofThailand’spolicyonregulationofbrokerage
in selling securities and insurance products through
commercial banks.
The OIC places emphasis on development
of the quality of selling channels so that the general
public can get quality services from insurance
personnel by applying the following measures :
6.1 Regulating and supervising 479,632
individual insurance agents/brokers registered in the
OIC’s database, comprising 275,548 life insurance
agents, 21,357 non-life insurance agents, 85,053
life insurance brokers and 97,674 non-life insurance
brokers.In2014,examinationsforlicenses,license
issuance and renewal, and registration as universal
life insurance agents and unit-link insurance agents
are as follows :
6.DevelopmentofinsuranceChannelsofDistribution
6.3 Protection of the public’s insurance
benefitsandrightsbyregisteringthenamesof life
(non-life) insurance agents/brokers who applied for
licenses and renewal of licenses for selling insurance
on telephone as “universal life” / “unit-link” insurance
sellers, as well as the names of those whose licenses
hadbeenwithdrawnandpostingthemontheOIC’s
website so that the public and related persons can
cheek those agents/brokers status. This is just to
make sure of legal insurance business transactions.
Annual Report 2014
42 Office of Insurance Commission (OIC)
6.4 Development of the linkage system
for sending examination papers from Bangkok to
otherexaminationcenterscountry-widetomaintain
safe, quick, convenient, reliable and transparent
managementofexaminationpapersandexamination
procedure. The system had already been tested and
training of personnel had also been held. The system
hadalreadybeeninstalledatOIC’ssixexamination
centers inOIC regional offices, namelyOICOffice
Region1 (Chiangmai),OICOfficeRegion3 (Nakhon
Sawan),OICOfficeRegion4(Udornthani),OICOffice
Region6(NakhonRatchasima),OICOfficeRegion10
(NakhonPathom)andOICOfficeRegion12(Songkhla).
6.5 Regulation of individual insurance
brokers.Licenseshadbeenissuedto32juristicpersons
to act as brokers and 280 licenses had been renewed.
Inspectionof18insurancebrokersasjuristicpersons,
including commercial banks, to make sure that they
conformedtoLife/Non-LifeInsuranceActB.E.2535
as well as related laws had also been carried out.
6.6 Approval of a total of 45 organizations to
serve as training institutes in the licensing and renewal
of license for life insurance and non-life insurance
agents and brokers. A total of 381,557 persons parti
cipated in the training. Approval had also been given
to seven institutes to organize seminars on insurance
to be counted as part of the training (starting from the
fourth one). A total of 2,590 persons participated.
6.7 Inspection of 45 organizations approved
to serve as training institutes to make sure that they
conformedtotheOIC’sannouncementonthetraining
course and method for the year 2013, and to give
advices concerning formation of a practice guideline
for self-supervision.
6.8 TheOICproudlygainedcertificationof
its quality management system (ISO 9001 : 2008) from
ManagementSystemCertificationInstitute(Thailand
: MASCI) for the system of “issuing life insurance and
non-life insurance licenses for agents/brokers” in late
August2011.ThecertificationexpiredonJune14,
2014 and the OIC, after a new assessment, gained
extensionofthecertificationforanotherthreeyears,
expiringonAugust10,2017.
43
Measure 2 : To Strengthen the Stability and
Competitiveness of the Insurance System
Insurance is the business that offers service
or “insurance contract” which is a “promise”
that itwill giveprotectionof the insuredperson’s
life and properties against future accidents/disasters.
Buildingastrong,stableandefficientinsurancesystem
that can meet future challenges which requires
professional management and supervision to strengthen
the insurance business is the key to developing public
trustandconfidence.Thefollowingstepswerethen
implemented :
1.StressTest
The OIC developed its supervision by using
the so-called “Stress Test” as an important tool for
riskmanagementneededtodeterminethefinancial
stability and flexibility of insurance companies to
meet the risk of losses and, at the same time, to
sustaininternationalstandardoffinancialstabilityof
thecountry’sinsurancebusinessinordertogaina
goodbalancebetweenexpectedrateofreturnsand
acceptable risk level.
For 2014 the OIC implemented its stress
test as follows :
1) Three meetings had been held to
consider the stress test framework for life insurance
businessbyconsultingon formingQIS2 framework
and its parameters to be used by every life insurance
companyforformingQIS2.
2) A stress test framework had been
drafted to be used by life insurance companies as
the manual for conducting their second quantitative
impactstudyofthestresstest(QIS2).
3) All the life insurance companies
wererequiredtoconducttheirQIS2andsubmittheir
report to the OIC.
4) TheQIS2reportswerecompiledand
summarized to be submitted to the OIC meeting.
Annual Report 2014
44 Office of Insurance Commission (OIC)
Regarding non-life insurance stress test,
the following steps had been taken :
1) Three meetings had been held to
consider the stress test framework for non-life
insurance business, Suggestions had been made on
improvementofdefinitionsanddetailsabouthow
tofilloutdatapertainingtogreatdisasterincidents.
2) A meeting of non-life insurance
companies had been held to give them information
and knowledge about the stress test for non-life
insurancebusiness,coveringbackground,objectives,
andbenefitsof the stress test, essential pointsof
the stress test for non-life insurance companies and
stress test reporting form.
3) A manual and reporting form for the
firstquantitativeimpactstudyofthestresstesthad
been produced and presented to every non-life
insurance company.
4)Everynon-lifeinsurancecompanywas
required to start conducting their firstquantitative
impact study of the stress test for non-life insurance
business on July 1, 2014 and to submit their result
on October 31, 2014.
5)Asummaryreportonthefirstquanti-
tative impact study of the stress test was produced.
2. Revision of Announcement on
Risk-Based Capital (RBC)
The OIC proposed revision of the Announce
ment on Risk-Based Capital (RBC) and had been
approved by the Insurance Commission in the 11/2014
meeting on October 31, 2014 and the 13/2014 meeting
on December 26, 2014. The revised aspects are as
follows :
1) Reduction of repetitive criteria for risk
control of insurance company assets.
2)Specificationofassetvaluesobtained
throughviolationoflawsexceptimmovableproperty
with deducted depreciated value to be counted as
one of the components of items deducted from the capital.
3) Revision of the wording for easy and
correct understanding by clarifying the guideline for
considering credit ranking of payable bond for capital
calculation for credit risk based on the same principle
andtransferoftheitem“otherextendedinsurance
debtor”totheextendedinsuranceassetsection.
4) Extension of the valuation period
forcapitalbonds invested insubsidiariesand joint
companies permitted to do life insurance or non-life
insurance business for one more year.
5) Calculation of capital for the risk of
insurance for long-term insurance by taking the
following steps :
45
(1) Each company is required to
maintain its capital for the risk in the amount equal
to the differentiated amount between the net
committed burden according to the long-term
insurance contract after extended insurance at
percentile 95 and 75 calculated by GPV.
(2) Each company is required to
maintain additional capital for the surrender risk
capital charge (SRC) in case the total surrender
amount of all the insured is higher than the total
amount of capital for all risks from every aspect of
normal business running plus insurance reserves
according to the Announcement on Assessment of
Insurance Company Properties and Debts.
3. RevisionoftheFrameworkfortheSupervisionofRisk-BasedCapital Phase2(RBC2)
The OIC kept monitoring the implementa-
tionofthefirstRBCsupervisionframeworkassoon
as it took effect in 2011 to review its suitability in
comparison with the RBC supervision in other related
countries.Thenin2014theOICstarteditsProjecton
Development of Risk-Based Capital Phase 2 (RBC2) for
insurance business in succession to RBC1 which ended
in2013.Themainobjectivesare1)toimproveand
develop criteria for determining capital, parameters,
and how to assess prices of properties and debts
currently being in effect with a view to meeting the
standardspecifiedbyIAIS;and2)todevelopaguideline
for the supervision of capital for those risks which
had not been required to provide capital so far, e.g.
operational risk, group risk and liquidity risk, etc. The
RBCprojectismanagedbyaworkinggroup,consisting
of representatives of life insurance and non-life
insurancecompanies,theLifeInsuranceAssociation
of Thailand, the Non-Life Insurance Association of
Thailand,theInsuranceMathematicians’Association
ofThailand,qualifiedexpertsandOICofficers.Towers
Watson Co.,Ltd. is the project’s consultant giving
advices on the supervision of foreign capital maintaining
as well as technical comments.
The OIC required every life-insurance and
non-life insurance company to run its Market test to
analyze the impact of the parameters for calculating
various risks and to obtain related suggestions to
be used as baseline data for updating the RBC2
supervision framework.
The OIC, in addition, designed its RBC2 Road
Map which is divided into three phases, comprising
Short-Term Plan (2015-2016), Medium-Term Plan
(2017-2019) and Long-Term Plan (2020 onwards).
Implementation of those plans needs close cooperation
between the OIC and the business sector in the
form of a working group so as to develop the RBC2
towardsfittingbestthecurrentsituation.
Annual Report 2014
46 Office of Insurance Commission (OIC)
4. Analysis and Audit Operations
4.1 Analysis and Audit of Insurance
Companies
1) Analysis of financial stability from
the financial andenterprise status reports, reports
on maintenance of capital and adequacy as well as
financialbalanceof87lifeinsurancecompaniesand
non-life insurance companies (data as of December
31,2014).Itwasfoundthat87ofthemhadfinancial
status according to legal standard.
2) On-site assessment of 32 insurance
companies (during January 1 - December 31, 2014)
focusing on corporate risk found that most of them
had quite good or strong level of control system and
risk management, whereas some of them still needed
improvement of their risk management. However, two
ofthem(ThailandHealthCenterPublicCo.,Ltd.and
UnionInterInsurancePublicCo.,Ltd.)themfoundto
have their very weak or critical level of risk management,
so the OIC had their permit revoked.
3) Revision of the framework and
methodofsupervisionfortheOIC’sInspectionSection
toachievemoreefficientassessmentandinspection
ofinsurancecompanies.Theexistingproceduresof
the Inspection Section were compared with those
international standard practices of insurance business
supervision organizations in advanced countries.
Advices and suggestions were then proposed for
improvement along with training of personnel to
achieve active and prompt action in monitoring,
preventing and solving financial problems and
business operations of insurance companies so that
they could meet international practices. The approved
revised supervision framework and method has been
put into practice since February 2014.
4.2 Criteria for Classification of Insurance
Contractsaccordingtothefourthfinancialreporting
standard(IFRS4)andExtendedInsuranceRecording.
SinceIFRS4onthepartofextendedinsurancewill
take effect on January 1, 2016, the OIC appointed
a working group to manage it, comprising represen-
tatives of the OIC, the business sector, Accounting
ProfessionCouncilofThailandandcertifiedauditors.
47
Resource persons specialized in IFRS4 were hired to
givetrainingsandpreparecriteriaforclassificationof
insurance contracts to be used as the practice guideline
for the business sector and audit and analysis staff in
examiningaccuracyofdatarecording.
4.3 A framework for controlling insurance
companies which are prone to causing losses to the
public had been prepared by using Article 52 of
Non-Life InsuranceActB.E.2535 (amendedbythe
secondNon-LifeInsuranceActB.E.2551(LifeInsurance:
Article52).Themainobjectiveistominimizedisputes
oftheuseoftheArticlebyone’sown judgement
by specifying a guideline for giving a notice to the
respective life insurance/non-life insurance company
in two cases, i.e.1) cases of corruption, and 2) cases
ofseriouserror.Lifeinsurancecompanieswithsuch
cases will then be required to correct their status or
performance.
5. Revision of Regulation and Conditions for Investment in Other Businesses
The OIC has made its second Announcement
onInvestmentinOtherBusinessesbyLife/Non-Life
InsuranceCompaniesB.E.2558byadjustingwording
about investment in trust funds for investment in
immovable and accumulated fund for infrastructure
for the sake of clarity and readiness for investment
in payable bonds or loan allowances. Additional
qualifications of the person(s) responsible for
supervisingtherespectivecompany’sinvestmentunit
intermsofforbiddentraitshavealsobeenspecified
in the sameway as those specified for directors,
managers and other persons authorized to act on
behalfoftheircompanyaccordingtoArticle35ofLife
InsuranceActandArtile34ofNon-LifeInsuranceAct
in order to place more emphasis on the importance
of their role towards their company.
6. Preparation of Code of Practice on Structure, Qualifications and Good Practices of Life/Non-Life Insurance Companies’ Directors
The OIC places emphasis on good gover-
nance of insurance companies, so it has continually
promoted their operation with good governance
based on appropriate and efficient performance
and internal audit, a clear guideline for dealing with
stakeholders’ rights, role, duty and responsibility,
cross-checking system, appropriate returns,
minimizationofconflictofinterests,allofwhichare
essentialfactorscontributingtoinsurancecompanies’
stabilityandconfidenceintheinsurancesystem.
Annual Report 2014
48 Office of Insurance Commission (OIC)
The OIC therefore set up a practice guideline
fordealingwiththestructure,qualificationsandgood
practiceofinsurancecompanies’boardofdirectorsso
that each company could concretely and effectively
conform to them. Following are the main points :
1)Specificationofthestructure,qualifications,
forbidden traits, components and duty and
responsibility of the board of directors of life and
non-life insurance companies.
2) Good practice of the board of directors
in the management of their company.
3)Appointment, qualifications and duty
and responsibility of each subcommittee and
independent committee members.
7. InternationalCooperation
7.1Cooperation with foreign countries’
insurance business supervision organizations :
OIC and China Insurance Regulatory Commission
(CIRC) sign an MOU on development of insurance
regulation in Beijing, People’s Republic of China
Exchange of Letters for Cooperation (EoL)
agreement between OIC and Financial Services
Agency (FSA), Japan
❖ Participation in 115 50th Annual
Seminar held during June 22-25, 2014 in London,
U.K., to share knowledge and opinions on insurance
business development, guidelines for development
of various aspects of insurance industry. Resource
persons from different organizations/agencies
aswellasexecutivesfromtheinsurancesectorjoined
the seminar.
❖ A Memorandum of Understanding
(MOU) on promotion of cooperation in the development
of insurance business supervision between the OIC
and China Insurance Regulatory Commission (CIRC)
was signed during the Asian Forum of Insurance
Regulators (AFIR) held during July 17-18, 2014 in
Beijing,People’sRepublicofChina.
49
❖ Participation in the 17th ASEAN
Insurance Regulators’ Meeting (17th AIRM) held
duringNovember24-26,2014inBruneiDarussalamto
share opinions, enhance cooperation with insurance
business supervision organizations from ASEAN
member countries, and prepare for the upcoming
ASEANEconomicCommunity(AEC)in2015.
OIC Secretary-General attends the 17th ASEAN Insurance Regulators’ Meeting (the 17th AIRM) during
November 24-26, 2014 in Brunei Darussalam
OIC hosts “The U.S. Insurance Regulation and Supervision Seminar on Solvency Monitoring and Risk
Governance” during August 4-6, 2014 at the Four Seasons Hotel, Bangkok
❖ An Exchange of Letter (EOL) was
made between the OIC and Financial Services Agency
(FSA) of Japan with a view to initiating cooperation
in various aspects such as personnel development,
exchange of data concerning insurance business
supervision and auditing. A summary of the meeting
with the FSA had been made on July 10, 2014.
Annual Report 2014
50 Office of Insurance Commission (OIC)
7.2 Cooperation with Public Agencies and
International Organizations
❖Co-hostingalongwiththeU.S.National
Association of Insurance Commissioners (NAIC) a
seminar/training on “The U.S. Insurance Regulation
and Supervision Seminar on Solvency Monitoring and
Risk Governance” during August 4-6, 2014 in Bangkok.
ThemainobjectivesweretoprovidetheOICstaff
and those staffs from insurance business supervision
organizations in Asia with an opportunity to learn infor-
mation about U.S. modern insurance business supervision
andexchangeknowledgeandideasforapplication
toappropriatedevelopmentoftheirowncountry’s
insurancebusinesssupervisionformaximumbenefits.
❖ Participation in the meeting with
World Bank staff under the project on “Solvency
Modernization along with Risk Based Capital for the
InsuranceSector”undertheWorldBank’stechnical
assistancewiththeobjectiveofupgradingThailand’s
insurance business supervision, particularly in respect
of risk levels, business auditing and related law and
regulations. The World bank representatives and the
project’s consultants visited Thailand beforehand
to collect data and make inquiry into the current
situation as well as related laws. They also had meetings
with the private sector including both insurance
companies and associations. The study results were
then presented along with the training for auditing
personnel and on-the-job training held during
August 18-29, 2014 and the seminar on “Solvency
Modernization along with Risk Based Capital for the
Insurance Sector” held on December 9, 2014.
❖Co-hostingalongwithASEANInsurance
Training and Research Institute (AITRI) a training/
seminar on “Extended Insurance for Insurance
Business Supervisors” during December 15-19, 2014
in Bangkok, where OIC staff and representatives from
insurancebusinesssupervisionorganizationsinASEAN
and other regions such as Azerbaijan, Uzbekistan,
Bahrain,PapuaNewGuinea,Kenya,Tanzania,thePhilippines,
Malaysia,Cambodia,LaosandVietnamattended.
8.GuidelineforInsuranceBusinessDevelopmenttoCopewithFreeTradeAgree-mentofASEANEconomicCommunity(AEC)
The OIC, the business sector and related
organizations joined hands in conducting a study
on Thailand’s insurance business’s prospect and
its competitiveness in comparison with the other
ASEANmember countries. They consulted on deter-
51
mination of a guideline for developing capability and
competitivenessofthecountry’sinsurancebusiness
togetreadyforAECtradeliberalizationaswellas
readiness of insurance companies to respond to the
needs of every sector by placing emphasis on three
aspects, namely:
1) Preparation of insurance companies
tobesecureand ready forexpansion toembrace
demands for additional insurance products.
2) Creation of a good competition
environment favouring stable growth.
3) Development of infrastructure
favouring sustainable insurance business growth and
expansion.
The guideline/road map for developing
insurancebusinesstocopewithAECtradeliberalization
(AECRoadMap)consistsofreactivemeasures,proactive
measures and supporting strategies as follows :
Type Complaints Resolved Percentage Sum Paid in Resolved Cases
Life 2,327 2,053 88.23 331
Non-life 8,353 7,716 92.37 2,432
Compulsory Motor Vehicle Accident Insurance 662 623 94.11 553
Arbitrator 295 283 95.93 4,105
Total 11,637 10,675 91.73 7,421
1. InsuranceDisputeResolution
Data as of December 31, 2014
❖ Reactive Measures comprise in-
creasing domestic“players’”capacitythroughincreasingminimum capital level, increasing the ratio of foreign shareholders,upgradinginsurancecompanies’goodgovernance and operation standard, and creating competition atmosphere favouring growth through reduction of supervision of premium rates and pension fees as well as issuance of reciprocative insurance business licenses.
❖ Proactive Measures comprise
development of infrastructure necessary for and
favouringinsurancebusinessexpansiontothewhole
ASEANregionalongwithpromotionofthesalesof
insurance products in the region.
❖ Supporting Strategies comprise
development of insurance business supervision frame-
work to meet international standard, enhancement of
supervision capacity, knowledge and specialization of
supervisionorganizations’personnel,insurancedata
linking, enhancement of public understanding of and
access to insurance system
Annual Report 2014
52 Office of Insurance Commission (OIC)
Measure 3 : Development of Insurance Law and Integrated Rights and Benefits Protection System
The OIC has been continuously engaged in
upgrading service quality of both the OIC itself and
the insurance business sector as well as protecting
insurancerightsandbenefitsofthe insured,which
are themain factors directly affecting confidence
in insurance industry and its image, by taking the
following steps :
Type of Insurance
Claimed Cases Claims Paid In Progress
Number of Cases
Amount (Million Baht)
Number of Cases
(%)Amount (Million Baht)
(%)Num-ber of Cases
Amount (Million Baht)
1. Life insurance & PA 213 27 213 100.00 27 100.00 - -
2. Motor vehicle insurance 39,927 4,107 39,927 100.00 4,107 100.00 - -
3. Assets insurance- Fire insurance (residence)- Fire insurance (commercial)
36,389
3,885
3,175
10,812
36,389
3,842
100.00
98.89
3,175
10,361
100.00
95.83
-
43
-
450
4. (IAR) 10,688 392,377 9,960 93.19 381,041 97.11 728 11,336
Total 91,102 410,498 90,331 99.15 398,711 97.13 771 11,786
TheOIC initiated its project on emergency
payment from Motor Vehicle Victims Fund for
emergency cases so that road accident victims can
be admitted for immediate treatment by hospitals
without the need to pay medical bills in order
to make it convenient for them and minimize
disbursementstepsbydevelopingtheE-claimsystem
through which online - real time hospital data will be
automatically linked to insurance companies whereby
2. AssistingFloodsVictims
The great floods in Thailand in late 2011
became the country’s disaster with far-reaching
effectsonalargenumberofhouseholds,SMEsand
large industries. The OIC stepped in to see to it that
thosefloodvictims’insurancerightsandbenefitswere
protected. Following is the summary of all claims
and compensations :
medicalexpenseswillbecompensated.Insurance
companieshavealsobeenurgedtousetheE-claim
systemforpayingmedicalexpensestoroadaccident
victims while having their own IT developed to meet
standard practicewith flexibility and to establish
inter-organizationdatabaselinkageforthepublic’s
bestbenefits.Atotalof1,917hospitals/clinicsand
45 insurance companies country-wide have joined
theprojectsofar.
3. IncreasingEfficiencyoftheE-claimSystem
Data as of January 15, 2015
53
4. Increasing Protection Expenses forRoad Accident Victims according toMotorVehicleVictimsProtectionActB.E.2535
The OIC, in its realization of the need to
increasemedicalexpensesforinitialclaimsunderthe
Compulsory Motor Vehicle Insurance to suit the current
economic situation and highermedical expenses,
submitted its proposal to the Ministry of Finance to
increase the initial pay from 150,000 baht/person to
30,000baht/personbutnotexceeding65,000baht/
person for the total claims for loss of life/permanent
disability/loss of organ(s) (35,000 baht/person) without
additional charge for premium. The proposal was
approved by the Cabinet on December 23, 2014 and
took effect on December 25, 2014. The increased
coverageamountwillbenefitroadaccidentvictims,
especially those who have not bought an insurance
policy or those who become victims of hit-and-run
accidents. Road accident victims will receive their
initial compensation amount from Road Accident
Victims Compensation Fund.
5. Research on the Framework andSuggestionsforPolicyonInsuranceSystemDevelopmentunderMotorVehicleVictimsProtectionActB.E.2535
With the dynamic socio-economic and
technologicalenvironmentsandtheadventofASEAN
EconomicCommunity(AEC)inlate2015whichwill
leadtofreeflowsofmanpower,goodsandinternational
transportation, the OIC, being in charge of Motor Vehicle
VictimsProtectionActB.E.2535,hadconductedits
research on the guideline for developing road accident
victims protection insurance system to be used for
long-term planning and implementing measures to
cope with long-term changes. It was found that the
currentActstillhasmajorproblemsasfollows:
(1) The problem about the protection principle
that does not intend to protect third person(s) only.
(2) The problem of coverage amount of
moneywhichisnotdividedbetweenmedicalexpenses
and compensation for loss of life/permanent disability.
(3) The problem of premium which is a
fixedrateandsodoesnotreflectactualrisks.
Annual Report 2014
54 Office of Insurance Commission (OIC)
(4) The problem of the structure of com-
pulsory motor vehicle insurance industry resulting
frompremiumfixing that requires cross-subsidyof
premium from insurance of other types of motor vehicle.
(5) The problem of the Compensation
Fund which specifies compensation formedical
expenses and loss of life/disability covering initial
damageonly,andthelackofoperationalfluency.
(6) The problem of the lack of standard
practice in payingmedical expenses to accident
victims, particularly papers required in application and
pending period for receiving compensation.
The OIC, therefore, proposed a guideline
for developing compulsory motor vehicle insurance
system into short-term development and long-term
development,e.g.adjustmentofcoverageamount
formedicalexpensesandlossoflife/disability,fixing
premiumsasmaximumandminimumceilings,etc.
Measure 4 : Development of Insurance Infrastructure
As insurance infrastructure is deemed as a key
mechanism in developing the insurance business, it
is necessary to promote human resource development,
IT development as well as insurance business
supervision organization development. The operations
that have been implemented are as follows :
1. InsuranceLawDevelopment
❖The Law Research Foundation of
the Council of State to conduct the parent law
revision based on collected ideas and suggestions/
recommendationsonthedraftParentLawonInsurance.
The revision focuses on criteria for the supervision of
insurance companies, brokers/agents, penalty and
temporary provisions to be best suited to the dynamic
socio-economic circumstances and meet international
insurance supervision standard by comparing with
related foreign and domestic laws, including the
law on financial institution business and the law
on securities and securities market supervision. The
rationale for the revision had already been presented
tointernalunitsviatheCommitteeonAuditandLegal
Cases.ThedraftisnowundertheOIC’sconsideration
before proposing it to the Insurance Commission and
the Ministry of Finance for consideration, respectively.
❖DraftLifeinsuranceAct(No.….)B.E.….
AndDraftNon-LifeInsuranceAct(No.….)B.E.….had
been urged with particular reference to shareholders
of life/non-life insurance companies. The revision
will affect the structure of shareholders and directors
of the insurance companies that responds to the
samecriteriaasenforcedunderthelawonfinancial
institution business, andwill thus fit the current
55
economicsituation,leadingtoinsurancecompanies’
financial strength and insurance business’s greater
stability. Payment for compensation from Life
InsuranceFundandNon-LifeInsuranceFundwillalso
benefitinsuredpeopleaswellasinsurancebusiness
entrepreneurs. Insured people will receive initial
sum of money more quickly in case any insurance
company’slicenseisrevoked.Bothdraftshavebeen
consideredandapprovedbytheNationalLegislative
Council on December 2, 2014, and have been
proposed to be signed by H.M. the King before being
announced in the Royal Gazette.
2. CreatingInsuranceBureauSystem
The Insurance Bureau System has been
designed as the insurance information center to help
regulate, support and promote the insurance business
in its operations, its market conduct, management of
claimsandbenefits,assessmentofinsurancereserve,
risk management and establishment of premium rates
according to risk factors to cope with the easing of
premium rate regulation in the future. In addition, the
system is able to help bring about better operational
stabilityandefficiencythatcreatestrustamongthe
public as well as related industrial sectors both within
the country and abroad. There have lately been
consultationsbetweentheOIC,TIDCo.,Ltd.andother
relatedorganizations/agenciestoimprovetheexisting
non-life insurance information structure to achieve
higherefficiencyandbetterreportingsystem.
3. OICCorporateGoodGovernance
3.1 Under the Guideline for OIC Good
Governance, approved by the OIC Meeting on April
19, 2013, the OIC urges putting good governance into
practice on a sustainable basis both at the commission
levelandtheoffice-levelwithaviewtosettingagood
exampletothosebeingundertheOIC’ssupervision
as well as showing its strong will and determination
to create good governance in the insurance business.
The OIC issued criteria and code of practice, consisting of :
3.1.1 Criteria and code of practice for
the commission on the following four matters :
(1) Good governance in perfor-
manceaccordingtotheInsuranceCommissionLaw.
(2) Commission meeting procedure.
(3) Reporting form for individual
Insurance Commissionmembers’management of
conflictofinterests.
(4) Commission performance
assessment criteria.
Annual Report 2014
56 Office of Insurance Commission (OIC)
3.1.2 Criteria and code of practice for the
OICOfficeonthefollowingtwomatters:
(1) Compliance with OIC Regulations
onOIC Confidential Information Security Keeping
B.E.2557.
(2) Compliance with OIC Regulations
onPersonnelCodeofPracticeandEthicsB.E.2557.
3.2 Development of OIC Risk Management
throughBusinessImpactAnalysis(BIA)Projectwhich
analyzed impacts of political, socio-economic and
naturaldisasterfactorswhichmightaffecttheOIC’s
operation and public services, and then prioritized its
work processes to be used as the baseline data for
developing its Business Continuity Plan (BCP).
4.Registrar’sAnnouncementon the
Training Course for Staff Responsible for
Life/Non-LifeInsuranceCompaniesInvestment
Units
The OIC arranged a training course for
life/non-lifeinsurancecompanies’staffresponsible
for their investment units to make sure that they
sufficientknowledgeandskillneededforappropriate
management of and decision making on investment
suiting the nature of insurance business and its
committed burdens as well as related laws and
criteria.Theregistrar’sannouncementonthetraining
course has been announced and coordination with
insurance institutions has been made to implement
the training course.
5.The3rdInsuranceDevelopmentPlan
The OIC has conducted its assessment
of performance output of the 2nd Insurance
DevelopmentPlanterminatingin2014.Environmental
and other factors which might affect the insurance
system have also been assessed to be used as the
baselinedatafordesigningthedirectionofthenext
development plan.
1) AssessmentofEnvironmentalFactors
The insurance business tends to grow
alongwiththecountry’seconomicgrowthdirection
whereas there are other urging factors such as income
increases, higher education of the population, higher
frequency and intensity of disasters and the aging
society which make the Thai people aware of the
importanceoffinancialplanningandriskmanagement
57
by themselves. In addition, the insurance business
hasgoodprospectsofexpansiontotheotherASEAN
member countries as a result of their grouping into
ASEAN Economic Community (AEC)where all the
member countries are more closely linked to each
other economically and financially. Nevertheless,
fiercecompetitionmayalsocomealongwithsuch
expansion.
2) Current Insurance Business and Insurance
Industry Structure
2.1 The insurance business market,
both life insurance and non-life insurance, has been
dominated by some large companies (oligopoly).
Top five out of 23 life insurance companies take
70.20% of the total market share, and top ten out
of 58 non-life insurance companies take 62.93% of
the total market share, whereas 48 small companies
take the remaining 37.07%. These small companies
have been restrained by limited capital, knowledge,
expertiseandinsurancetechnology,whicharecrucial
factors for overall insurance business development.
2.2 Insurance has so far not reached all
levels of the people. Insurance policy holders are
mostlythoselivinginurbanareasandmajorprovinces.
The 2013 data showed that Bangkok inhabitants held
the highest number of policies (43.75%), followed
by those in the Central region and the Northeast
(21.33% and 14.61%), respectively. The most
popular insurance products were the traditional ones.
More specifically, themost popular life insurance
products were the ordinary types, taking 84.17% of the
market share, whereas investment-linked life
insurance products were still unpopular.
3) Guidelines for Insurance Business
Development :
- Improvement of insurance industry
structure and upgrading insurance business operational
standard formoreefficientperformanceandgood
governance of the insurance business.
-Increasing efficiency and enhancing
competition environment for the insurance business
by minimizing costs, developing insurance products
favouring free competition and promoting connection
oftheinsurancemarketoverthewholeASEANregion.
- Promoting knowledge and under-
standing about insurance among the public and
develop and reinforce insurance personnel.
Annual Report 2014
58 Office of Insurance Commission (OIC)
6. HumanResourceDevelopment
❖ The OIC continued development of
itspersonnel’scompetencyandpotential through
training courses, organized both by the OIC and by
other organizations, on risk management and internal
control,AdministrativeCourt’slegalcaseconsideration
procedure,financeandinvestment,auditors’school,
non-life insurance assessment, human resource
management, teamwork development, etc. The OIC
expects its personnel to possess knowledge and
functional competency to perform their duties
efficiently.Italsodevelopeditspersonnelthrough
othermeans,by,forexample,sendingthemtowork
attheBankofThailandforsixmonths,Englishskill
development through e-learning, etc.
❖ In 2014 the OIC granted two master-
degree scholarships to its personnel with good academic
background and work performance to study in the
fieldofActuarialScienceatHeriotWattUniversityin
the United Kingdom and at Columbia University in the
U.S.A. to further develop its personnel with insurance
mathematics career to add quality personnel to the
insurance market.
❖Adjustingwork performance assessment
totrulyreflectOICpersonnel’sperformanceresults
and capacity by assessing their contribution to OIC
key performance indicators (KPI), section KPIs and
individual KPIs. The OIC personnel had been informed
andexplainedaboutthenewformofperformance
assessmentexpectedtobeusedinFY2015.
❖CreatingtheOIC’scorevalue:“Devoting,
Thinking Far Beyond, Cooperating and Developing”
to be used as the guideline for practice and for
driving the corporate performance towards com-
success. Core value campaigning activities have been
continuously organized to instil the core value into
the minds of the personnel and encourage them to
showtheiractionsreflectingit.
7.7.DevelopmentofInsuranceKnowledge
7.1 The OIC has developed several insurance
training courses for OIC personnel and those in the
insurance business to enhance their knowledge and
skill about insurance, finance and investment, risk
managementaswellasotherrelatedsubjectssoasto
strengthen the infrastructure of the insurance system
59
according to the Second Insurance Development Plan
as follows :
❖ Insurance Supervisory Curriculum. The
institute has developed an insurance supervisory
curriculum for OIC staff of operational level and
withanaimtodevelopexpertiseandknowledgein
insurance and insurance business, risks, laws related to
insurancebusiness,financialpolicyandthecountry’s
economic system. The curriculum is divided into 4
levels : the operation level (2 courses, 107 persons),
theexecutivelevelandtheintermediateexecutive
level(374persons),andthehigherexecutive/policy
level (62 persons).
❖CoursesforNon-OICPersonnelconsistof
Advanced Insurance Technics (AIT) which welcomes
only higher executive level personnel of financial
institutions, public and private organizations and other
related organizations (87 persons), a training programs
for license renewals of insurance agents/brokers for
the third and fourth sessions (7,170 persons), and a
training program in selling unit-linked life insurance
policies (3,312 persons).
7.2 The OIC, with the cooperation of the
ThaiLifeAssuranceAssociationandtheThaiGeneral
Insurance Association, has developed a handbook of
insurance knowledge by revising the content to meet
the learning structure and objectives. Sukhothai
Thammathirat Open University has been contracted
to develop a handbook of practice for life insurance
agents/brokers.
7.3 Thailand Insurance Symposium 2014
washeldonNovember20,2014attheSwissotelle
Concorde. Mr.Visut Srisuphan, Minister of Finance,
presided over the opening ceremony and conferred
certificates to academicworks awardwinners and
also conferred plaques to their advisors. Thirteen
academic works had been submitted in 2014, 10 of
which were master-degree works and three were
doctoral-degree works.
OIC hosts “Thailand Insurance Symposium 2014 on November 20, 2014 at the Swissotel le Concorde Hotel
Annual Report 2014
63
The insurance business in 2014 could make its
expansion of 9.23%, lower than that of 2013 (13.04%).
Of this, life assurance grew 13.00% as a result of the
expansion of general life assurance (15.56%) together
with other supporting factors, e.g. tax benefits, etc.
In the meantime, non-life insurance grew only 1.05%,
probably partly due to the recovery to normal
condition from the great floods in 2011, leading to the
people’s decreasing demand for non-life insurance
Life2007
201,942 221,598 258,533 296,213 328,897 390,517 441,372 498,752 563,70091,002 101,899 107,814 122,756 138,755 179,530 203,121 205,247 223,700
292,945 323,497 366,346 418,969 467,652 570,047 644,492 704,000 787,400
2008 2009 2010 2011 2012 2013 2014
9%1.05%13.08%29.31%
18.74%13.02%
13.00%13%
12%9.23%
13.04%21.87%
11.62%14.36%
13.25%10.43%14.04%
16.25% 9.73%
11.97%9.40%100,000
-
200,000
300,000
400,000
500,000
600,000
700,000
800,000
900,000
16.67%
5.80%
14.57%11.03%
13.03%13.86%
2015
TotalNon-life
Millon baht Growth rate of insurance business for 2007-2013 and the trend for 2015
plus the fact that non-life insurance mainly depends
on consumers’ confidence and the country’s GDP.The
National Economic and Social Development Board
expects the country’s economic growth in 2015 to be
3.5-4.5%, so the OIC estimates that direct premiums
in 2015 will grow 12%, making a total of 787,400
million baht worth of direct premiums. Of this, life
assurance will grow 13% worth 563,700 million baht
and non-life insurance 9% worth 223,700 million baht.
Annual Report 2014
66 Office of Insurance Commission (OIC)
6.1) Audit Committee’s Report
The Audit Committee consists of 4 board members appointed as qualified experts by the Office of Insurance Commission and independent members with Mrs.Tarisa Watanagase as Chairman of the Audit Committee, Mr.Prasan Chuapanich, Mr.Paiboon Siripanusathien and Mrs.Wanee Tassanamontien as Committee Auditors and Mr.Kiattisak Khamsamarn, Senior Director of Internal Inspection, as Secretary of the Audit Committee.
In 2014 the audit committee membership had been changed due to termination of the qualified experts in the Insurance Commission whereas the new qualified experts were appointed on September 2, 2014. The four new experts were then appointed as audit committee members at the OIC Meeting, being effective on October 31, 2014.
The audit committee was granted with the task of the overall inspection in compliance with regulations of the OIC on roles, responsibilities and code of ethics. In 2014 the audit committee held a total of 4 meetings (one of which being attended by the new audit committee) attended by the internal audit department, the general administration department, secretary of the committee assigned to conduct an assessment of internal control and risk management and the Human Resource Department. The auditors were at liberty to perform their duties
with the full cooperation of all divisions of the OIC. The work operations and inspection can be summarized as follows :
1. Review the effectiveness of internal operations concerning 2014 quarterly and yearly
financial reports and found that they are formulated with transparency, suitability, accuracy
and reliability, with sufficient information disclosure.
2. Seek effective means for good corporate governance of the OIC in order to build reliability, trust and reputation based on the continual growth of the Office of the Insurance Commission.
67
3. Examine the risk management, internal control systems and internal audit operations by engaging in regular meetings with internal auditors and the secretary to review its progress and development on a quarterly basis. The State Audit Commission considers that the OIC has a risk management scheme and an internal control system that is adequate and can be trusted to reach its objectives in maintaining an effective and efficient operation system conforming to rules, regulations, conditions and policy of the OIC. However, the executive board should lay emphasis on HR management to be best suited to corporate operation for more efficiency.
4. Supervise internal audit to ensure efficiency and effectiveness for the maximum benefit of the organization and being in accordance with international standard. The audit committee is to consider the objectivity of internal auditors, their work operations, audit reporting for 2014 audit revisions of important issues, as well as offer recommendations in the improvement of an effective organization. Consideration should be made for the approval of internal audit and budget for 2015 (based on internal control assessment covering important corporate work systems), number of personnel as well as human resource development to ensure suitability and appropriateness.
In sum, the Audit Committee has performed its duty in completion and is of the opinion that the OIC upholds a sound and effective work operations to achieve corporate targets and gives importance to operation under effective supervision together with risk management and appropriate internal control. Financial statement are clear, accurate, disclosing appropriate information according to generally accepted accounting principles. It also places emphasis on HRD to further strengthen corporate work performance.
(Mrs.Tarisa Watanagase)Chairman of the Audit Committee
March 31, 2015
Annual Report 2014
68 Office of Insurance Commission (OIC)
Notes 2014 2013
Assets
Current assets
Cash and cash equivalent 4.1 551,298,164.88 423,770,811.73
Short-term investments 4.2 2,277,364,864.94 1,886,933,871.55
Receivables 4.3 367,677,471.57 339,716,020.64
Other receivables 4.4 3,315,229.35 7,366,831.85
Prepaidexpenses 4.5 9,421,464.47 4,640,503.01
Other current assets 4.6 12,121,669.42 22,760,174.26
Total current assets 3,221,198,864.63 2,685,188,213.04
Non-currentassets
Long-terminvestments 4.7 594,407,002.90 402,263,000.00
Property, premise & equipment-net 4.8 306,589,039.55 295,033,396.85
Intangible assets-net 4.9 25,026,565.93 17,478,047.98
Other non-current assets 246,460.00 246,460.00
Total non-current assets 926,269,068.38 715,020,904.83
Liabilitiesandequity 4,147,467,933.01 3,400,209,117.87
Currentliabilities
Payables
Accruedexpenses 4.10 14,634,333.96 8,388,273.21
Other current liabilities 4.11 26,576,761.12 28,218,595.64
Total current liabilities 4.12 19,682,045.38 17,460,098.05
Non-currentliabilities 60,893,140.46 54,066,966.90
Unit : Baht
Financial Statement Office of The Insurance CommissionBalance SheetAs of December 31, 2014
69
หมายเหตุ 2557 2556
Income from property donation 4.13 3,931,541.02 3,626,733.28
Reserve for medical costs of retired staff 4.13 32,510,668.25 23,630,837.42
Service Capital compensation 4.13 326,546,223.04 252,654,832.15
Total non-current liabilities 362,988,432.31 279,912,402.85
Total liabilities 423,881,572.77 333,979,369.75
Equity
Capitals transferred from the Department
of Insurance
4.14 120,538,099.76 120,538,099.76
Initial capitals from the government 4.15 100,000,000.00 100,000,000.00
Retained earnings 3,503,048,260.48 2,845,691,648.36
Total equity 3,723,586,360.24 3,066,229,748.12
Totalliabilitiesandequity 4,147,467,933.01 3,400,209,117.87
Unit : Baht
Note:Financialstatementsarepartofthesefinancialstatements
(Mr.Pravej Ongartsitthigul)Secretary-General
(Mr.Chuchat Pramoolpool)Assistant of the Secretary-General
Financial Statement Office of The Insurance CommissionBalance SheetAs of December 31, 2014
Annual Report 2014
70 Office of Insurance Commission (OIC)
Note:Financialstatementsarepartofthesefinancialstatements
Notes 2014 2013
Income
Contributions from insurers 3.1.1 , 4.16 1,423,271,528.46 1,304,862,656.99
Fee income from insurers 3.1.2 , 4.17 207,759,600.00 188,706,700.00
Interest income 82,951,056.52 69,528,148.88
Other income 5,807,125.45 5,197,944.41
Total Income 1,719,789,310.43 1,568,295,450.28
Expenses
Personalexpenses 4.18 751,940,185.61 728,453,982.88
Operatingexpenses 4.19 300,545,512.70 249,147,668.21
Remunerations of the committees and subcommittees 4.20 9,947,000.00 10,791,612.89
Totalexpenses 1,062,432,698.31 988,393,263.98
Gains for the year 4.21 657,356,612.12 579,902,186.30
Other comprehensive income for the year - -
Totalcomprehensiveincomefortheyear 657,356,612.12 579,902,186.30
Unit : Baht
Office of The Insurance CommissionIncome StatementFor the year ending December 31, 2014
71
Unit : Baht
Note:Financialstatementsarepartofthesefinancialstatements
Capitaltransferred
fromtheDeptofinsurance
InitialCapitalfromthe
governmentRetained
EarningTotalEguily
Outstanding as of Dec. 31, 2012 120,538,099.76 100,000,000.00 2,265,789,462.06 2,486,327,561.82
Netincomefor2013 - - 579,902,186.30 579,902,186.30
Outstanding as of Dec. 31, 2013 120,538,099.76 100,000,000.00 2,845,691,648.36 3,066,229,748.12
Netincomefor2014 - - 657,356,612.12 657,356,612.12
Outstanding as of Dec. 31, 2014 120,538,099.76 100,000,000.00 3,503,048,260.48 3,723,586,360.24
Office of The Insurance CommissionStatement of Changes in EquityFor the year ending December 31, 2014
Annual Report 2014
72 Office of Insurance Commission (OIC)
2014 2013
Adjustment to reconcilenetprofit tocashprovidedbyworkoperations
Netprofit 657,356,612.12 579,902,186.30
Depreciation and amortization
Expensesfromadjusteddecreaseofequipmentuse 58,708,507.54 58,957,674.23
Sale of donated equipment 16,266.57 -
Income from donated Items (921,927.26) (578,152.72)
Income from interest (82,951,056.52) (69,528,148.88)
Cash from interest 93,690,234.63 57,720,368.73
Profitfromworkoperationspriortoadjustment
in current capital
725,898,637.08 626,473,927.66
Increase or decrease in operating assets and liabilities
Receivables (increase) (27,961,450.93) (13,791,130.51)
Other receivables decrease (increase) 4,051,602.50 6,323,701.33
Prepaidexpense(decrease) (4,780,961.46) 1,254,280.99
Other current assets (increase) decrease (100,673.27) (108,718.42)
Other non-current assets (increase) - (89,200.00)
Increase in payables (decrease) 6,246,060.75 731,633.15
Increaseinaccruedexpenses(decrease) (1,641,834.52) 10,324,598.71
Unit : Baht
Office of The Insurance CommissionStatement of Cash FlowsFor the year ending December 31, 2014
73
2014 2013
Increase in prepaid contribution from insurance
companies (decrease) (157,500.00) (114,000.00)
Increase in arbitral tribunal payment (1,122,551.00) 1,425,924.00
Decrease in performance bond (increase) 3,789,730.30 (427,154.50)
Increase in cash received in advance (decrease) (287,731.97) (317,084.97)
Increase in reserve for medical costs of terminated staff 8,879,830.83 8,394,385.98
Increase in renumeration according to accrued service costs 73,891,390.89 71,215,621.69
NetCashinworkoperations 786,704,549.20 701,606,356.34
Cashfrominvestmentactivities
Cashoutflowfromshort-terminvestment (390,430,993.39) (383,876,001.47)
Cashinflowfromlong-terminvestment(net) (192,144,002.90) (233,836,000.00)
Cashoutflowfrombuildingrenovation (58,988,529.92) (6,400,515.07)
Cashoutflowfrompurchasingintangibleassets (17,613,669.84) (710,000.00)
Netcashfrominvestmentactivities (659,177,196.05) (624,822,516.54)
Netaccruedcashandcashequivalent 127,527,353.15 76,783,839.80
Cashandcashequivalentatbeginningofperiod 423,770,811.73 336,662,373.22
Cashandcashequivalentatendofperiod 551,298,164.88 413,446,213.02
Unit : Baht
Note:Financialstatementsarepartofthesefinancialstatements
Office of The Insurance CommissionStatement of Cash FlowsFor the year ending December 31, 2014
Annual Report 2014
74 Office of Insurance Commission (OIC)
Office of The Insurance CommissionNotes to Financial StatementsFor the year ended 31 December 2014
1. General Information
By virtue of the Insurance Commission Act, the Office of Insurance Commission (OIC) has established
on September 1, 2007 by changing its status from the Department of Insurance, Ministry of Commerce.
The OIC is a state agency which is not a government agency or state enterprise and is under the supervision
of the Ministry of Finance. Its roles and responsibility is to oversee and regulate the insurance business to
be in accordance with the insurance and customer protection principles.
Office of Insurance Commission 22/79 Radchadaphisek Rd., Chankasem, Chatuchak, Bangkok 10900
Thailand.
2. Basic Preparation of Financial Statements
2.1 These financial statements have been prepared in accordance with generally accepted accounting
principles and in accordance with the accounting system specified by the Ministry of Finance whereby the
accrual basis accounting shall be used.
2.2 Accounting period shall be the same as the calendar year, starting January 1 and ending December
31 of each year.
2.3 Accounting standards
The OIC has not exercised the Accounting Standards 19 on employee benefits effective January
1, 2011 since according to the Insurance Commission Act B.E. 2550, Article 19. “The OIC is not under the
jurisdiction of the Labor Protection law, the Labor Relations law, the Social Security law, and the Compen-
sations law. However, OIC staff and employees are to receive benefits no less than stipulated in the Labor
Protection Law, the Social Security Law and the Compensations Law.
3. Significant Accounting Policies
The following are significant accounting policies used in the preparation of the OIC financial statements.
3.1 Recognition of revenues
3.1.1 Contributions from non-life and life insurance companies are recognized as revenues
based on their contribution rate specified under the Notification of the Insurance Commission Re: Criteria,
Procedures, and the Contribution rate to sent by life and non-life insurance companies to the OIC, effecting
January 22, 2008.
3.1.2 Fee incomes are recognized as revenues once OIC receives fee payment.
3.1.3 Income from the annual government budget are recognized as revenues after the money
has been transferred from the Comptrollers General’s Department to the OIC account.
3.1.4 Interest incomes are recognized as interest accrues based on the effective rate method.
75
3.2 Expense recognition
The expenses are recognized on accrual basis.
3.3 Land, buildings and equipment
Land are based on capital cost. Buildings and equipment are based on capital cost on the
purchase date or acquisition date deducted by the accumulated depreciation.
Buildings and equipment are recorded as assets with a service life of over 1 year and their
depreciation is calculated on a straight line basis over their estimated length of service time:
Buildings 20 years
Equipment 5 years
Vehicles and accessories 5 years
The adjustment of a leased building is recorded as an asset and the depreciation is calculated
on a straight line basis over the period specified in the lease contract.
Equipment transferred from the Department of Insurance are stated as net on the transferred
date after deducting the depreciating cost calculated according to above-mentioned guidelines Expenses for
expansion, renewal or improvement of assets, contributing to a substantial.
Increase in current replacement costs, will be included as capital cost of assets. Repair and
maintenance costs are recognized as expenses for a given accounting period.
3.4 Intangible assets
Intangible assets including direct expenses on the development of computer software
programs as well as expenses used in the purchase of packaged computer software programs under the
supervision of the OIC that will yield economic benefits for over a year, are stated at cost less amortization.
The amortization is calculated on a straight line basis to reduce the price on the accounting books of each
asset over the estimated service life of the given assets. The leaseholds are stated at cost after deducting
the accumulated amortization. The amortization is calculated on a straight line basis over the period of the
leasehold as follows:
Computer software 5 years
Leasehold of buildings as per actual period but not exceeding 10 years
3.5 Materials under 5,000 baht per unit on the purchase date can be considered as expenses for
the entire amount under the accounting period.
Office of The Insurance CommissionNotes to Financial StatementsFor the year ended 31 December 2014
Annual Report 2014
76 Office of Insurance Commission (OIC)
Office of The Insurance CommissionNotes to Financial StatementsFor the year ended 31 December 2014
3.6 Estimated liabilities
The OIC will document the estimation of liabilities when such liabilities were developed as a
result of a past incident when there is the possibility that the office will lose some economic resources to
resolve such liabilities, and when the value of such liabilities can be accurately estimated.
3.7 Non-Current liabilities
3.7.1 Donated Properties
The OIC registered donated properties as assets and liabilities under income account
pending recognition, which will then eventually be recognized as donated revenues based actual value at
each accounting period.
3.7.2 Reserve for medical costs of retired employees
According to the OIC regulation on medical costs of retired employees B.E. 2553, the
OIC is required to set aside reserve for medical costs of its retired employees, whereas each employee is to
have 0.6% of his or her salary deducted monthly to be pooled as the fund and the OIC is to allocate 0.4%
of its annual income prior to expense deduction to be topped up to the fund at the end of budgetary year
after the Office of State Comptroller’s audit.
3.7.3 Renumeration according to service costs in the past
The commitment of the OIC on the project on renumeration according to service costs in
the past is under processing so as to meet the right practice. The estimated liabilities has thus been recognized in
accordance with OIC’s Regulation on Renumeration according to Service Costs in the Past B.E. 2554.
3.8 Life Support Fund
Each employee who is the fund’s member is required to pay an amound of his income to the
fund whereas the OIC is to add an amount of money to the fund according to the fund’s regulation which
is operated by K.Master Pool Fund already registered. The amount of money added up to the fund by the
OIC is to be recognized as expenses in the financial balance.
77
4. Additional information
4.1Cashandcashequivalentcomprises:
4.2Short-termInvestmentconsistsof:
Fixed deposits in the bank (5month term but not exceeding 12) 2,277,364,864.94 baht and
1,886,933,871.55 baht, respectively.
4.3 Receivables
Receivables consist of the non-life insurance and life insurance companies that need to send levies
totheOICundertheInsuranceCommissiondeclarations:Criteria,Procedures,andtheLevyRatetobesent
bythenon-lifeandlifeinsurancecompaniestotheOfficeoftheInsuranceCommission2008.Thiscanbe
summarized as follows:
2014 2013
Cash 1,600.00 5,790.00
Deposits - current account 196,600.00 213,600.00
- saving account 348,287,958.29 358,185,316.82
- 3month fixed account 202,812,006.59 65,366,104.91
Total 551,298,164.88 423,770,811.73
Unit : Baht
2014 2013
Receivables - non-life insurance companies 129,552,522.43 123,555,282.12
Receivables - life insurance companies 238,124,949.14 216,160,738.52
Total 367,677,471.57 339,716,020.64
Unit : Baht
Annual Report 2014
78 Office of Insurance Commission (OIC)
2014 2013
Receivables - petty cash 2,490,950.00 1,013,740.00
Receivables - fine payment for violating the OIC Act 35,617.50 35,617.50
Receivables (loans) - Flood relief project 713,000.00 6,290,196.00
Other receivables 75,661.85 27,278.35
Total 3,315,229.35 7,366,831.85
Unit : Baht
2014 2013
Prepaid expenses - lease of assets 7,847,935.42 3,572,322.53
Prepaid expenses - premium cost 1,573,529.05 1,057,480.48
Prepaid expenses - other - 10,700.00
Total 9,421,464.47 4,640,503.01
Unit : Baht
4.4Otherreceivablescomprisedthefollowing:
As of December 31, 2014 a total of 713,000 baht worth of receivables as loans under Flood Victims
Assistance Project, granted to OIC staff according to the 11/2011 OIC Meeting resolution on November 4,
2011 with a maximum of 200,000 baht for each case and interest-free. Each grantee must have guarantor(s)
and must pay back within three years. Eligible staff members must meet specified qualifications.
4.5Prepaidexpenses
79
4.7 Long-term investments
As of December 2014 and 2013, the balance of the 1 year fixed deposit in the bank amounted to
594,407,002.90 and 402,263,000.00 baht, respectively.
2014 2015
Computer equipment 473,374.54 382,966.91
Accrued rental income receivable 10,265.64 -
Accrued bank interest receivable 11,638,029.24 22,377,207.35
Total 12,121,669.42 22,760,174.26
Unit : Baht
4.6 Other current assets comprised the following:
Annual Report 2014
80 Office of Insurance Commission (OIC)
Uni
t : B
aht
4.8
Lan
d, b
uild
ings
and
equ
ipm
ent-
net
As o
f Dec
embe
r 31,
201
4 La
nd, b
uild
ings
and
equ
ipm
ent-n
et c
ompr
ised
the
follo
win
g
Type
Cost
pric
eAc
cum
ulat
ed D
epre
ciat
ion
Land
,
build
ings
and
equi
pmen
t-ne
tBe
ginn
ing
of
perio
dIn
crea
seDe
crea
seEn
d of
per
iod
Begi
nnin
g of
pe
riod
Incr
ease
Decr
ease
End
of p
erio
d
Land
7,74
8,81
8.00
-
-
7,
748,
818.
00
-
-
-
-
7,74
8,81
8.00
Build
ings
19,1
63,3
34.0
0 -
-
19
,163
,334
.00
4,01
4,55
4.76
95
8,16
6.70
-
4,
972,
721.
46
14,1
90,6
12.5
4
Build
ing e
xpan
sion
and
reno
vatio
n26
3,26
2,61
0.42
1,
087,
955.
00
-
264,
350,
565.
42
55,6
37,3
21.7
7 13
,355
,191
.53
-
68,9
92,5
13.3
0 19
5,35
8,05
2.12
Offi
ce e
quip
men
t48
,994
,803
.15
3,64
4,28
4.76
47
9,51
1.46
52
,159
,576
.45
40,1
02,3
15.8
0 6,
311,
339.
53
470,
093.
87
45,9
43,5
61.4
6 6,
216,
014.
99
Com
pute
rs13
2,27
2,11
9.48
54
,314
,395
.16
393,
278.
43
186,
193,
236.
21
113,
926,
768.
35
11,0
49,2
76.3
0 38
6,43
2.45
12
4,58
9,61
2.20
61
,603
,624
.01
Vehi
cles
66,2
62,1
97.0
3 -
1.
00
66,2
62,1
96.0
3 48
,740
,461
.33
8,23
0,79
4.60
-
56
,971
,255
.93
9,29
0,94
0.10
Oth
er e
quip
men
t51
,207
,934
.98
768,
630.
00
46,0
23.0
0 51
,930
,541
.98
31,4
56,9
98.2
0 8,
338,
586.
99
46,0
21.0
0 39
,749
,564
.19
12,1
80,9
77.7
9
Tota
l58
8,91
1,81
7.06
59
,815
,264
.92
918,
813.
89
647,
808,
268.
09
293,
878,
420.
21
48,2
43,3
55.6
5 90
2,54
7.32
34
1,21
9,22
8.54
30
6,58
9,03
9.55
81
Uni
t : B
aht
Uni
t : B
aht
As o
f yea
r 201
4 an
d 20
13, t
he O
IC h
as a
dep
recia
tion
of 4
8,24
3,35
5.65
bah
t and
48,
818,
337.
73 b
aht r
espe
ctiv
ely
As
of
Dec
embe
r 31
, 20
13 L
and,
bui
ldin
gs a
nd e
quip
men
t-ne
t co
mpr
ised
the
fol
low
ing:
Type
Cost
pric
eAc
cum
ulat
ed D
epre
ciat
ion
Land
,
build
ings
and
equi
pmen
t-ne
tBe
ginn
ing
of
perio
dIn
crea
seDe
-
crea
se
End
of p
erio
dBe
ginn
ing
of
perio
dIn
crea
seDe
-
crea
se
End
of p
erio
d
Land
7,74
8,81
8.00
-
-
7,
748,
818.
00
-
-
-
-
7,74
8,81
8.00
Build
ings
19,1
63,3
34.0
0 -
-
19
,163
,334
.00
3,05
6,38
8.06
95
8,16
6.70
-
4,
014,
554.
76
15,1
48,7
79.2
4
Build
ing e
xpan
sion
and
reno
vatio
n26
1,35
7,17
4.43
1,
905,
435.
99
-
263,
262,
610.
42
42,3
66,9
66.9
4 13
,270
,354
.83
-
55,6
37,3
21.7
7 20
7,62
5,28
8.65
Offi
ce e
quip
men
t47
,197
,354
.85
1,79
7,44
8.30
-
48
,994
,803
.15
31,8
10,0
28.7
6 8,
292,
287.
04
-
40,1
02,3
15.8
0 8,
892,
487.
35
Com
pute
rs12
6,30
9,59
6.56
5,
962,
522.
92
-
132,
272,
119.
48
105,
727,
850.
67
8,19
8,91
7.68
-
11
3,92
6,76
8.35
18
,345
,351
.13
Vehi
cles
66,2
62,1
97.0
3 -
-
66
,262
,197
.03
40,5
09,6
66.7
3 8,
230,
794.
60
-
48,7
40,4
61.3
3 17
,521
,735
.70
Oth
er e
quip
men
t50
,267
,941
.12
939,
993.
86
-
51,2
07,9
34.9
8 21
,589
,181
.32
9,86
7,81
6.88
-
31
,456
,998
.20
19,7
50,9
36.7
8
Tota
l57
8,30
6,41
5.99
10
,605
,401
.07
-
588,
911,
817.
06
245,
060,
082.
48
48,8
18,3
37.7
3 -
29
3,87
8,42
0.21
29
5,03
3,39
6.85
Annual Report 2014
82 Office of Insurance Commission (OIC)
4.9
Inta
ngib
le A
sset
s-ne
t
As o
f Dec
embe
r 31,
201
4 in
tang
ible
ass
ets
com
prise
d th
e fo
llow
ing:
Uni
t : B
aht
Uni
t : B
aht
As o
f Dec
embe
r 31,
201
3 in
tang
ible
ass
ets
com
prise
d th
e fo
llow
ing:
For t
he y
ear 2
014
and
2013
, the
OIC
has
am
ortiz
atio
n of
10,
465,
151.
89 b
aht a
nd 1
0,13
9,33
6.50
bah
t, re
spec
tivel
y
Type
Cost
pric
eAc
cum
ulat
ed D
epre
ciat
ion
Inan
gibl
e As
sets
-net
Begi
nnin
g of
pe
riod
Incr
ease
Decr
ease
End
of p
erio
dBe
ginn
ing
of
perio
dIn
crea
seDe
crea
seEn
d of
per
iod
Syst
em D
evel
opm
ent
25,9
67,0
75.8
6 13
,433
,959
.84
-
39
,401
,035
.70
15,6
43,5
96.0
0 4,
732,
890.
51
-
2
0,37
6,48
6.51
19
,024
,549
.19
Back
Offi
ce s
yste
m15
,500
,000
.00
-
-
15
,500
,000
.00
12,3
99,9
99.9
6 3,
099,
999.
04
-
1
5,49
9,99
9.00
1
.00
Leas
ehol
d 72
,031
,880
.00
-
-
72
,031
,880
.00
68,3
37,3
11.9
2 2,
632,
262.
34
-
7
0,96
9,57
4.26
1
,062
,305
.74
Wor
k un
der
oper
atio
n -
syst
em d
evel
opm
ent
360,
000.
00
4,93
9,71
0.00
36
0,00
0.00
4
,939
,710
.00
-
-
-
-
4
,939
,710
.00
Tota
l11
3,85
8,95
5.86
18
,373
,669
.84
360,
000.
00
131,
872,
625.
70
96,3
80,9
07.8
8 10
,465
,151
.89
-
10
6,84
6,05
9.77
25
,026
,565
.93
Type
Cost
pric
eAc
cum
ulat
ed D
epre
ciat
ion
Inan
gibl
e As
sets
-net
Begi
nnin
g of
pe
riod
Incr
ease
Decr
ease
End
of p
erio
dBe
ginn
ing
of
perio
dIn
crea
seDe
crea
seEn
d of
per
iod
Syst
em D
evel
opm
ent
25,
617,
075.
86
350,
000.
00
-
2
5,96
7,07
5.86
1
1,23
6,52
2.82
4
,407
,073
.18
-
1
5,64
3,59
6.00
1
0,32
3,47
9.86
Back
Offi
ce s
yste
m 1
5,50
0,00
0.00
-
-
15,
500,
000.
00
9,3
00,0
00.0
0 3
,099
,999
.96
-
1
2,39
9,99
9.96
3
,100
,000
.04
Leas
ehol
d 7
2,03
1,88
0.00
-
-
72,
031,
880.
00
65,
705,
048.
56
2,6
32,2
63.3
6 -
68,
337,
311.
92
3,6
94,5
68.0
8
Wor
k un
der o
pera
tion
-
syst
em d
evel
opm
ent
-
360,
000.
00
-
3
60,0
00.0
0 -
-
-
-
360
,000
.00
Tota
l11
3,14
8,95
5.86
71
0,00
0.00
-
113
,858
,955
.86
86,
241,
571.
38
10,
139,
336.
50
-
9
6,38
0,90
7.88
1
7,47
8,04
7.98
83
4.10 Payables
4.11 Accrued expenses
4.12 Other current liabilities
2014 2013
Payables-Life insurance fund deferred fine payments 920,125.00 -
Payables 326,753.52 810,976.56
Payables - Levy from life insurance companies 3,527,296.41 2,565,695.40
Payables - Levy from non-life insurance companies 9,860,159.03 5,011,601.25
Total 14,634,333.96 8,388,273.21
2014 2013
Contract Payment 12,362,481.96 16,546,948.47
Utility expenses 1,616,336.49 1,277,015.53
Deferred withholding tax to Revenue Department 3,349,661.34 3,513,830.15
Operating Expenses 9,248,281.33 6,880,801.49
Total 26,576,761.12 28,218,595.64
2014 2013
Prepaid levy from insurance companies 110,500.00 268,000.00
Arbitral tribunal payment 7,094,346.09 8,216,897.09
Performance bond 12,414,694.29 8,624,963.99
Other prepaid payment received 62,505.00 350,236.97
Total 19,682,045.38 17,460,098.05
Unit : Baht
Unit : Baht
Unit : Baht
Annual Report 2014
84 Office of Insurance Commission (OIC)
4.13 Non-current liabilities
The OIC has changed its recording of donated property from original recording as assets and expenses
as a whole sum to recording as assets and liabilities under its income account to be recognized from property
donation. The said income is to be one by one recognized as income from donation according to the
proportion of depreciation of the donated property during each account period.
As to reserve for medical costs of retired employees, the OIC’s 9th/2010 Meeting on August 31, 2010
gave its approval for the Office to set aside its reserve for medical costs of retired employees who joined
the project by allocating 0.4% of its annual income prior to expense deduction at the end of budgetary year
after the Office of State Comptroller’s audit, whereas each member employee is to have 0.6% of his or her
salary deducted monthly to be added up to the reserve fund.
The OIC’s 10th/2010 Meeting on September 13, 2010 and 11th/2010 Meeting on October 2, 2010
approved, in principle, of provision of renumeration according to service costs in the past as additional
reward to those employees transferred from the Department of Insurance and the Ministry of Commerce in
the amount of 679.05 million baht (to be provided 10%/year). The renumeration has been recognized as
personnel expenditure along with the accrued renumeration according to service costs in the past. Such
an expenditure has uncertainty of payment as indicated by the Office of the Auditor General of Thailand in
the budgetary year of 2011 according to the auditor’s report dated April 11, 2012. A total amount of 23.37
million baht has been paid so far.
2014 2013
Income from property donation 3,931,541.02 3,626,733.28
Reserve for medical costs of terminated staff 32,510,668.25 23,630,837.42
Remuneration of service costs in the past 326,546,223.04 252,654,832.15
Total 362,988,432.31 279,912,402.85
Unit : Baht
85
The renumeration according to service costs in the past is to be paid to OIC employees upon their
retirement according to the OIC’s Regulation on Renumeration according to Service Costs in the Past B.E. 2554
(announced on December 28, 2011) effective as of December 28, 2011. Those employees who retired on
December 31, 2011 and had their right to receive the renumeration sued a lawsuit against the OIC demanding
a total amount of 2.26 million baht (to be paid in two separate sums) together with legal interests. The
lawsuit was submitted to Chiangmai Administrative Court (Case No. 204/2556) on August 5, 2013. The lawsuit
is now under the court’s consideration.
4.14 Capital transferred from the Department of Insurance
The OIC has changed its recording of donated property from original recording as assets and expenses
as a whole sum to recording as assets and liabilities under its income account to be recognized from property
donation. The said income is to be one by recognized as income from donation according to the proportion
of depreciation of the donated property during each account period.
4.15 Initial capital from the government
In 2008 the government allocated to the OIC the amount of 100,000,000 baht as initial capital.
Unit : Baht
Accumulated sum 252,654,832.15
Plus Additional record 67,503,800.00
Bank deposit interest 6,387,590.89
Total sum 326,546,223.04
The accrued renumeration as of December 31, 2014 consists of:
Annual Report 2014
86 Office of Insurance Commission (OIC)
4.16 Levy from Insurance companies
The Insurance Commission issued a declaration stating that insurance companies must deliver
their levy to the OIC starting from the period of 2008. Levy from insurance companies comprises:
2014 2013
Levy from non-life insurance companies 509,981,139.47 503,315,139.98
Levy from life insurance companies 913,290,388.99 801,547,517.01
Total 1,423,271,528.46 1,304,862,656.99
2014 2013
Application fees for license examination 64,210,000.00 49,383,600.00
License issuance fees 53,168,600.00 50,246,400.00
License renewal fees 64,893,200.00 61,129,100.00
Annual fees for insurance business operations 7,958,200.00 6,200,000.00
Income from training fees 17,529,600.00 21,747,600.00
Total 207,759,600.00 188,706,700.00
Unit : Baht
Unit : Baht
4.17 Fee Income from Insurance companies
87
4.18 Personnel Expenses
In 2014 the OIC had 751.94 million baht as personnel expenditure. Of this amount, 67.51 million baht
went to renumeration according to service costs in the past; 1.98 million baht was paid as remuneration
under MSP Project as additional pay under OIC according to Mutual Separation Plan (MSP). The payment
was made to the OIC’s ex-staff according to the Central Administrative Court’s sentence dated September
29, 2014; and 150,000.00 baht was paid to staff family members in cases of staff members’ death during
their service in the form of life insurance and accident insurance policies in addition to assistance money to
be paid according to OIC’s regulation.
Remuneration under MSP Project worth 1.98 million baht was an additional amount paid according
to the Insurance Commission’s Regulation on Mutual Separation Plan (MSP) to OIC ex-staff in compliance
with the Administrative Court’s sentence (Lawsuit Nos. 1528/2553, 1436/2554, and 1555-1556/2557 dated
September 29, 2014.
Allowance for assisting employees’ families worth 150,000 baht in cases of employees’ death while
still being in service. Allowance would be paid through respective employees’ group life insurance and group
accident insurance and the OIC would pay for cremation expenses according to OIC Regulation on Assistance
Allowance for Deceased Employees’ Families B.E. 2552.
2014 2013
Salaries 559,854,361.42 540,928,614.27
Levy to Thai Provident Fund 77,067,126.15 72,895,642.46
Remuneration based on servicing cost in the past 67,503,800.00 67,503,800.00
Cost of living allowance 12,016,645.16 12,214,498.92
Special allowance (Sor Por Por) 209,354.84 180,000.00
Overtime and holiday work payments 144,990.00 182,880.00
Professional fees 1,455,000.00 1,207,500.00
Educational expenses for employees’ children 1,184,526.00 1,080,837.00
Healthcare expenses 14,818,243.24 21,129,384.52
Educational expenses for employees 5,606,298.95 1,744,392.59
Levy for medical costs of terminated staff 6,879,157.24 6,273,181.80
Allowance for employees affected by flood disaster 150,000.00 -
Remuneration under MSP Project 1,979,550.00 -
Premium for personal insurance 3,071,132.61 3,113,251.32
Total 751,940,185.61 728,453,982.88
Unit : Baht
Annual Report 2014
88 Office of Insurance Commission (OIC)
4.19 Operating Expenses
2014 2013
Office supplies - disposable 8,836,910.29 7,771,857.40
Fuel and oil 7,117,630.01 7,223,151.86
IEC materials 2,911,415.81 1,876,407.25
Other materials 2,086,513.34 1,288,063.18
Lease-Asset: Land and Buildings 15,968,340.01 13,840,152.00
Vehicle rentals 3,590,166.67 3,619,044.00
Computers rentals 2,609,000.04 2,304,616.70
Receptions and ceremonies 407,514.39 209,225.89
Meeting and seminars 19,044,988.42 13,382,926.58
Travel expenses - domestic 4,304,945.91 3,919,435.07
Travel expenses – overseas 16,532,954.69 13,895,928.05
Fee for membership of foreign insurance institutes 1,006,232.00 1,005,146.50
Consultation fees 3,410,000.00 2,530,000.00
Insurance premiums 2,012,713.79 2,980,386.74
Utilities 22,429,306.87 20,727,504.75
Depreciation and amortization 58,708,507.54 58,957,674.23
Audit expenses 500,000.00 500,000.00
Public relations expenses 5,371,362.03 3,995,410.76
Bank service fees 2,009,117.70 1,953,453.37
Outsourcing service 103,369,693.18 62,667,073.85
Asset repair and maintenance 5,182,249.48 3,402,463.01
Taxes 1,784,262.30 1,806,183.37
Expenses - training for insurance agents/brokers 10,626,785.05 11,716,238.08
Allowances for meetings of outside persons 130,000.00 389,000.00
Miscellaneous 594,903.18 7,186,325.57
Total 300,545,512.70 249,147,668.21
Unit : Baht
Outsourced service expenses worth 103.37 million baht were used for hiring consultants to improve and develop the insurance business to be stronger and more stable as well as suit international standard and the current situation, leading to the public’s trust then.
89
4.20 Remuneration and Allowance for committees and sub-committees
4.21 Performance Results
2014 2013
Remuneration - Insurance Commission 5,880,000.00 5,821,612.89
Meeting allowance - Insurance Commission 2,915,000.00 3,070,000.00
Meeting allowance - other committees 184,000.00 244,000.00
Meeting allowance - recruitment subcommittees 304,000.00 456,000.00
Meeting allowance - legal subcommittees - 380,000.00
Meeting allowance - other subcommittees 664,000.00 820,000.00
Total 9,947,000.00 10,791,612.89
Unit : Baht
Unit : Baht
2014 2013Increase
(decrease)%
Income 1,719,789,310.43 1,568,295,450.28 151,493,860.15 9.66
Expenses 1,062,432,698.31 988,393,263.98 74,039,434.33 7.49
Net gains 657,356,612.12 579,902,186.30 77,454,425.82 13.36
In 2014, income of the OIC totaled 1,719,789,310.43 baht while expenses totaled 1,062,432,698.31
baht. Net gains increased from the previous year 77,454,425.82 baht, with net gains in 2014 and 2013 totaling
657,356,612.12 and 579,902,186.30 baht, respectively.
Annual Report 2014
90 Office of Insurance Commission (OIC)
4.22 Recategorization
Some items in the financial statement for the year ending December 31, 2013 have been recategorized
to match those in the financial statement for the year ending December 31, 2014 as follows:
4.23 Lawsuit under Court Consideration
Those employees who retired on December 31, 2011 and had their right to receive the renumeration
according to service costs in the past according to the OIC’s Regulation on Renumeration according to
Service Costs in the Past B.E. 2554 (announced on December 28, 2011) effective as of December 28, 2011
sued a lawsuit against the OIC demanding a total amount of 2.26 million baht (to be paid in two separate
sums) together with legal interests. The lawsuit was submitted to Chiangmai Administrative Court (Case No.
204/2556) on August 5, 2013. The lawsuit is now under the court’s consideration.
Original New Amount
- Meeting allowances for Budget Screening Committee
Meeting allowances for other committees
Meeting allowances for other subcommittees
176,000.00
- Meeting allowances for other committees
Meeting allowances for other subcommittees
Meeting allowances for other committees
64,000.00
A. Renumeration according to service costs in the past
No. NameAmount
(Excluding tax) Details Case No. Date Notes
1 Mr.Apirak Lengkhayan 3,225,600.00 Paid according to service costs in the past for 1st and 2nd sums plus interests for overdue payment
204/255659/2557
4 July 20136 March 2014
Pending Chiangmai Administrative
Court’s consideration
2 Mrs.Piyanart Sukumolchan
Not indicated, to be decided by court
Paid according to service costs in the past plus interests for overdue payment
292/2557 7 November 2014
Pending Chiangmai Administrative
Court’s consideration
3 Mrs.Suwattana Manakul
4,000,000.00 Paid according to service costs in the past for 1st and 2nd sums plus interests for overdue payment
1925/2557 20 November 2014
Pending Central Administrative
Court’s consideration
4 Mrs.Supanit Pisutthipak
Not indicated, to be decided by court
Paid according to service costs in the past plus interests for overdue payment
165/2557 20 November 2014
Pending Rayong Administrative
Court’s consideration
91
B. Payment according to labor laws
The OIC Act B.E.2550 Article 19 stipulates that “OIC affairs are not under enforcement of labor laws,
labor relations laws, social security laws and compensation payment laws; however, OIC staff and employees
must gain no less benefits than those stipulated in labor laws, social security laws and compensation
payment laws.” Presently, the OIC has not yet drafted its regulation on compensation payment for
employment termination cases, and this is the reason why some of those retired staff/employees sued
the OIC for compensation payment under labor laws as follows :
No. NameAmount
(Excluding tax) Details Case No. Date Notes
1 Mr.Apirak Lengkhayan 439,979.99 Paid compensation for employment termination according to the labor laws plus interests for overdue payment
316/2557 2 December
2014
Pending Chiangmai Administrative Court’s consideration
2 Mrs.Piyanart Sukumolchan
1,270,399.20 Paid compensation for employment termination according to the labor laws plus interests for overdue payment
315/2557 2 December
2014
Pending Chiangmai Administrative
Court’s consideration
3 Mrs.Suwattana Manakul
876,343.00 Paid compensation for employment termination according to the labor laws plus interests for overdue payment
188/2557 9 December
2014
Pending Rayong Administrative
Court’s consideration
4 Mrs.Supanit Pisutthipak
1,203,920.00 Paid compensation for employment termination according to the labor laws plus interests for overdue payment
193/2557 25 December
2014
Pending Chiangmai Administrative
Court’s consideration
4.24 Approval of Financial Statement
This financial statement was approved for issuance by the Secretary General of the Office of Insurance
Commission on May 21, 2015.
Annual Report 2014