Office Phones

Voicemail

Press button with envelope

Dial 6002 off-campus or 4002

on-campus

Press * and enter mailbox\phone

number

Office PhonesOther Messages

Voicemail light but no voicemail?!?!

Call Back Message

Press button with envelope and read top of screen

Elevated Access

• Safest• Software installation\updates done by IT• IT will troubleshoot problems

Standard User

• User has full control and responsibility• IT will re-image system, basic troubleshooting• User responsible for conforming to BoT policies• http://www.csc.edu/technology/policy-desktop.csc

Administrative User

Z-Drive

Network Storage

• 750 MB of network storage (can be increased upon request)

• Follows users between campus computers on ORN network

• Server based• No off-campus access• Not a student service (Sky Drive)

EmailOn-Campus: Microsoft Outlook or Entourage

• CSC Employee• CSC Faculty• Does NOT contain non-CSC addresses• Contact List

Address Lists – Global Address

List

• Choose “More Columns” radio button allows search by first or last name

• User Drop down to select other address books/categories

• Phone Numbers

Other Tips

Email

Off-Campus: Webmail or Outlook Anywhere

• Web based works with most web browsers

• Syncs with campus email

WebmailOutlook.com/csc.edu

Office 365

•Ease of accessibility from any web enabled device•25GB message limit, 50GB total + Archivese-mail• 1TB limit• Document backup with sync capability• Document sharing/collaborationOneDrive

•Chat feature including video chat•Share screens and Demonstrations•Faculty and Student led presentations

Skype for Business

CSC Private•CSC owned devices•Internal to network•Outlook•ORN login/services•Z-Drive access

CSC (Public)•Personal devices•Register device with NAC device – ORN login credentials•Think Hotel!•External to network•Webmail•No ORN services

Wireless

NAC Registration

Personal Phones and Devices

MFP and Friends

Effort to reduce costs to campus“centra

lly” located

Secure printin

gScan

to email

MFP and Friends

To install network printers - Windows

Computers

\\CSCPRINT2 Search for printer or MFP

Double-click printer icon

MFP and Friends

To install network printer –

Apple/Mac Computers

Download and install drivers – Admin access

Install printer using DNS

name and built in Apple Print & Fax Utility

Call IT Helpdesk

IT Helpdesk

(308) 432 – 6311

• 7:30 – 7:30pm Monday-Thursday• 7:30 – 4:30pm Fridays• 1:00 – 5:00pm Sundays

helpdesk@csc.edu