Official Ticket Application Form - FIFA.comresources.fifa.com/mm/Document/Tournament/Ticketing/02/... · 2017-12-05 · TICKET CONFIRMATION If Tickets are available and FIFA partially

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HOW TO APPLYONLINE Visit the 2018 FIFA World Cup Russia™ Ticketing website at fifa.com/tickets, open a Ticketing user account and apply for Tickets using one of your payment cards accepted for payment and that are authorised by your issuing bank to transact online. Visa is the preferred payment method of the 2018 FIFA World Cup Russia™.

BY POST For fans who do not wish to transact online, 2018 FIFA World Cup Russia™ Ticket Application Forms are available to non-Russian residents in this downloadable PDF version. The Ticket Application Forms will only be offered in Sales Phase (1) and (2), during both the Random Selection Draw and First Come First Served sales periods, and can be provided without using a Ticketing user account via the Ticketing webpage of fifa.com/tickets.

Please send the completed Ticket Application Form by post to this address:FIFA World Cup Ticketing Centre (“FWCTC”) SEAMOS House, Brooks Drive, Cheadle Royal Business Park, Cheadle,Cheshire SK8 3SA, England

During the Random Selection Draw Sales Period in Sales Phase (2), Ticket Applicants may submit their Ticket Application at any time throughout the respective Random Selection Draw Sales Period, from the 5 December 2017 until 31 January 2018. FIFA will not give any preference in respect of the date of the submissions (i.e. earlier submissions will not be preferred and do not have better chances of success than later submissions). During this Sales Period, Ticket purchases are not processed as a real-time transaction, but FIFA will collect all Ticket Applications submitted during the entire Random Selection Draw Sales Period for the allocation of Tickets on a predetermined date.

If demand for Tickets does not exceed the available inventory for a given Match and/or Ticket category, then the available Tickets will be allocated directly to those Ticket Applicants who have submitted an application for the respective Match and/or Ticket category. If demand for Tickets exceeds the available inventory for a given Match and/or Ticket category, then Random Selection Draw(s) will take place to determine which Ticket Applicants will be allocated Tickets. All successful, partially and unsuccessful Ticket Applicants will be notified of the outcome of their applications.

For further Ticketing information regarding the 2018 FIFA World Cup Russia™ and the Ticketing Application process, please refer to the Frequently Asked Questions located within the 2018 FIFA World Cup Russia™ ticketing pages of fifa.com/tickets.

None of the information stated in this Ticket Application Form or at fifa.com/tickets may or will be regarded as a public offer by FIFA in respect of Tickets. Completion and submission of the Ticket Application Form to FIFA constitutes an irrevocable and binding offer to FIFA by you to purchase the Tickets identified in the Ticket Application Form. Neither completion nor submission of the Ticket Application Form guarantees the availability of Tickets.

TICKET CONFIRMATION If Tickets are available and FIFA partially or fully satisfies the request submitted by you with the Ticket Application Form by allocating Tickets to you, you will be provided with a confirmation of the transaction via e-mail.

SALES RESTRICTIONSIn order to ensure a fair allocation of Tickets to all interested fans, there are limits imposed on the number of Tickets that any household can purchase. The maximum number of Tickets that a household may apply for is four (4) Tickets per Match. The maximum number of Matches that a household may apply for is seven (7) Matches, i.e. a total of twenty-eight (28) Tickets. Note that you are not permitted to apply for more than one Match per day to submit more than one application for the same Match, or to submit an application for Individual Match Tickets, Venue Specific Tickets, Supporter Tickets or Conditional Supporter Tickets for the same Match.

Household restrictions for Supporter Tickets and Conditional Supporter Tickets are in line with FIFA’s policy of maximum of 4 Tickets per Match, although additional restrictions of less than 4 Tickets may be determined by a Participating Member Association (“PMA”) based on its own rules (e.g. Fan Clubs).

Exceptionally, in case you apply for Conditional Supporter Tickets for the 3rd Place Match and the Final, of which your selected team can only play in one of the two Matches, you may apply for Tickets for up to eight (8) Matches in total.

PAYMENT DETAILS If you choose to apply for Tickets via this downloadable Ticket Application Form payment for the Tickets must be made by Bank Transfer. Full payment is due within seven (7) days of receipt of the Ticket Confirmation of a successful/partially successful Ticket Application. Please note that all applicable fees and charges of the Bank Transfer are to be paid by the Ticket Applicant. The full and timely payment is a material obligation. If full payment is not received by FIFA within such seven (7) days, your Ticket Application may be rejected by FIFA in its entirety. To pay by payment card, you must apply online as described above. Visa is the preferred payment method of the 2018 FIFA World Cup Russia™.

Please note that the only acceptable method of payment in respect of the Ticket Application Form is Bank Transfer.

Official Ticket Application Form2018 FIFA World Cup Russia™Random Selection Draw - Sales Phase (2)

http://www.fifa.com/ticketshttp://www.fifa.com/ticketshttp://www.fifa.com/ticketshttp://www.fifa.com/tickets

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TICKET COLLECTION OR DELIVERYIf your Ticket Application has been successful, you have received the Ticket Confirmation and paid for the Tickets in full within seven (7) days, subject to the conditions set out below, your Tickets will be delivered by courier to you to the address provided by you in this Ticket Application Form. No delivery fee will be charged to you, as this service will be free of charge. The Delivery Terms of Service contain information relating to the delivery service, including, but not limited to, the countries/territories where delivery services are either restricted or unavailable, and the service recovery process to manage any failed deliveries.

For a copy of the Delivery Terms of Service, please contact the FWCTC (+ 41 44 563 2018 for international customers), or visit fifa.com/tickets, where the Delivery Terms of Service will be made available in the “Legal” section.For security reasons, Tickets are not printed until a few weeks prior to the Matches. The delivery date of Tickets is dependent on a number of factors. Details of the Ticket delivery service will be made available on fifa.com/tickets. The delivery of Tickets will not be possible for: Tickets purchased in the Last Minute Sales Phase after 3 April 2018 Team Specific Tickets (TST) and Conditional Supporter Tickets (CST)

for any of the Second Round Matches; and Tickets for which delivery may not be possible in time due to

operational and/or Stadium-related reasons

In such case Tickets will be made available for collection at the FIFA Venue Ticketing Centres, Additional Ticket Collection Locations, and Airport Ticket Collection Locations (tbc) which are established in all host cities of the 2018 FIFA World Cup Russia™. The details of these collection points will be announced closer to the tournament and will be published on fifa.com/tickets. In order to collect your Tickets, you must bring your Ticket Confirmation as well as proper identification with embedded photo (such as a passport or national ID).

If you applied for Special Access Tickets, you will be required to bring proof of eligibilty documents when collecting your Tickets.

FAN ID Other personalised identification documents (Fan ID) are required by the Russian authorities for safety and security reasons in connection with the 2018 FIFA World Cup Russia™, pursuant to Federal Law No. 108-FZ of 7 June 2013, including as a precondition for the access to a Stadium (together with the Ticket).

FIFA and the FWCTC are not at all involved in the application, issuance or use of these other personalised identification documents (Fan ID). Such application and issuance process is entirely independent from FIFA and the FWCTC. The personalised identification documents (Fan ID) cannot be collected at the Stadium Ticketing Centres, the FIFA Venue Ticketing Centres, the Additional Ticket Collection Locations or the Airport Ticket Collection Locations. FIFA and the FWCTC do not assume any whatsoever liability or responsibility in respect of the application, issuance and use of such identification documents (Fan ID). Please visit the Fan ID website (www.fan-id.ru) for further information.

You are not entitled to cancel the purchase of your Tickets or return your Tickets after conclusion of the sale due to you or any of your Guests failing to obtain these personalised identification documents (Fan ID).

You are solely responsible for you and your Guests to obtain and carry these personalised identification documents (Fan ID). FIFA recommends to apply for, and collect, your Fan ID as soon as possible in order to avoid any complications when entering Russia or on the Match days.

http://www.fifa.com/ticketshttp://www.fifa.com/ticketshttp://www.fifa.com/ticketshttp://www.fan-id.ru

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PRICES (INDIVIDUAL MATCH TICKETS)Prices per Ticket in US Dollars for Individual Match Tickets

TOURNAMENT STAGE MATCH NUMBER CAT 1 CAT 2 CAT 3 SPECIAL ACCESS TICKETSW / ES / AM / OP

Opening Match 1 550 390 220 220

Group Matches 2 to 48 210 165 105 105

Round of 16 49 to 56 245 185 115 115

Quarter-Finals 57 to 60 365 255 175 175

Semi-Finals 61 to 62 750 480 285 285

3rd Place Match 63 365 255 175 175

The Final 64 1100 710 455 455

Prices are shown in USD and include all applicable taxes

Individual Match Tickets

For each individual Match that you are interested in attending, please complete the table “Individual Match Tickets – Ticket Application Form” to indicate the Match or Matches as well as the category and number of Tickets that you would like to purchase per Match. Please double-check that you are applying for the correct Match by checking the Match number before submitting your Ticket Application Form. The Match Schedule can be found at the end of this Ticket Application Form. Please note that the Match Schedule may be modified from time to time. Should there be a change, the updated information will be reflected on fifa.com/tickets.

Special Access Tickets for disabled people, people with limited mobility and obese persons are available as follows: Wheelchair User (W): These Tickets include one (1) complimentary

companion Ticket. Easy Access Standard (ES): For disabled people, people with limited

mobility or people with other medical conditions. These Tickets include one (1) complimentary companion Ticket.

Easy Access Amenity (AM): For people with guide dogs or people with a medical condition with assistance dogs or people who need additional leg space due to limited mobility. These Tickets include one (1) complimentary companion Ticket.

Obese Person (OP): For people with a BMI that is equal to or exceeds 35 kg/m2. These Tickets do not include a complimentary companion Ticket.

If you apply for a Special Access Ticket, you are required to submit copies of documents proving eligibility together with this Ticket Application Form. Any Special Access Ticket application submitted without proof of eligibility will not be processed. For Wheelchair User, Easy Access Standard or Easy Access Amenity Tickets, presentation of a proof that is commonly and widely accepted in your country of residence will be required. For Obese Person Tickets, presentation of a signed doctor’s note stating your BMI is equal or exceeds 35 kg/m2 will be required.

The location of the seats of Special Access Tickets varies from Stadium to Stadium. The companion will be seated as close as possible to the Special Access Ticket holder, however, the exact location of the seat cannot be guaranteed. At the time of application, the complimentary companion Ticket will automatically be allocated to you - please indicate if you do not require a companion Ticket. Please note that it is not possible to request more than one complimentary companion Ticket. Obese Persons are not entitled to receive a complimentary Ticket for a companion.

W: Wheelchair User Ticket ES: Easy Access Standard Ticket AM: Easy Access Amenity Ticket OP: Obese Person Ticket

http://www.fifa.com/tickets

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NO. MATCH DATE VENUE CAT 1 CAT 2 CAT 3 W ES AM OP

2 EGY v URU 15/06 Ekaterinburg

3 POR v ESP 15/06 Sochi

4 MAR v IRN 15/06 Saint Petersburg

5 FRA v AUS 16/06 Kazan

6 PER v DEN 16/06 Saransk

7 ARG v ISL 16/06 Moscow Spartak

8 CRO v NGA 16/06 Kaliningrad

9 BRA v SUI 17/06 Rostov-on-Don

10 CRC v SRB 17/06 Samara

11 GER v MEX 17/06 Moscow Luzhniki

12 SWE v KOR 18/06 Nizhny Novgorod

13 BEL v PAN 18/06 Sochi

14 TUN v ENG 18/06 Volgograd

15 POL v SEN 19/06 Moscow Spartak

16 COL v JPN 19/06 Saransk

17 RUS v EGY 19/06 Saint Petersburg

18 URU v KSA 20/06 Rostov-on-Don

19 POR v MAR 20/06 Moscow Luzhniki

20 IRN v ESP 20/06 Kazan

21 FRA v PER 21/06 Ekaterinburg

22 DEN v AUS 21/06 Samara

23 ARG v CRO 21/06 Nizhny Novgorod

24 NGA v ISL 22/06 Volgograd

25 BRA v CRC 22/06 Saint Petersburg

26 SRB v SUI 22/06 Kaliningrad

27 GER v SWE 23/06 Sochi

28 KOR v MEX 23/06 Rostov-on-Don

29 BEL v TUN 23/06 Moscow Spartak

30 ENG v PAN 24/06 Nizhny Novgorod

31 POL v COL 24/06 Kazan

32 JPN v SEN 24/06 Ekaterinburg

Individual Match Ticket – Ticket Application


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NO. MATCH DATE VENUE CAT 1 CAT 2 CAT 3 W ES AM OP

33 URU v RUS 25/06 Samara

34 KSA v EGY 25/06 Volgograd

35 IRN v POR 25/06 Saransk

36 ESP v MAR 25/06 Kaliningrad

37 DEN v FRA 26/06 Moscow Luzhniki

38 AUS v PER 26/06 Sochi

39 NGA v ARG 26/06 Saint Petersburg

40 ISL v CRO 26/06 Rostov-on-Don

41 SRB v BRA 27/06 Moscow Spartak

42 SUI v CRC 27/06 Nizhny Novgorod

43 KOR v GER 27/06 Kazan

44 MEX v SWE 27/06 Ekaterinburg

45 ENG v BEL 28/06 Kaliningrad

46 PAN v TUN 28/06 Saransk

47 JPN v POL 28/06 Volgograd

48 SEN v COL 28/06 Samara

49 1A v 2B 30/06 Sochi

50 1C v 2D 30/06 Kazan

51 1B v 2A 01/07 Moscow Luzhniki

52 1D v 2C 01/07 Nizhny Novgorod

53 1E v 2F 02/07 Samara

54 1G v 2H 02/07 Rostov-on-Don

55 1F v 2E 03/07 Saint Petersburg

56 1H v 2G 03/07 Moscow Spartak

57 W49 v W50 06/07 Nizhny Novgorod

58 W53 v W54 06/07 Kazan

59 W51 v W52 07/07 Sochi

60 W55 v W56 07/07 Samara

61 W57 v W58 10/07 Saint Petersburg

62 W59 v W60 11/07 Moscow Luzhniki

63 3rd Place Match 14/07 Saint Petersburg



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If the Ticket(s) in your selected category is/are no longer available, will you accept a lower category instead of the category identified (if applicable)? If yes, please tick this box

If you DO NOT require a complimentary companion Ticket for your W/ES/AM Ticket, please tick this box ACCEPTANCE OF THE TERMS AND CONDITIONSBy completing and submitting this Ticket Application Form: - you irrevocably agree, acknowledge and undertake to fully comply with the General Ticket Terms and Conditions for the Use of Tickets, the Ticket Sales Regulations and the Stadium Code of Conduct. - you agree and acknowledge that the personal data provided to FIFA

pursuant to the Ticket Sales Regulations will, subject to applicable laws, be used, processed, stored and transferred to third parties designated by FIFA (located both within and outside of Russia) for purposes relating to (i) Ticket sales and allocation procedures, (ii) any relevant safety and security measures, and (iii) rights protection measures in connection with the 2018 FIFA World Cup Russia™.

- you shall be responsible for obtaining the consent of each individual nominated as the Ticket Applicant's guest in the Ticket Application Form ("Guest") to use their personal data to the same extent and for the same purposes.

The General Ticket Terms and Conditions for the Use of Tickets and the Ticket Sales Regulations are available at fifa.com/tickets, where the Delivery Terms of Service will also be made available. This is the same website from which this Ticket Application Form was downloaded.

(SIGNATURE OF TICKET APPLICANT)

Please keep a copy of this Ticket Application Form for your records, and return the

original Ticket Application Form Page as well as the Personal Details page to the FWCTC

as indicated on page 1 of this Ticket Application Form.


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PERSONAL DETAILS OF APPLICANT (USE BLOCK CAPITALS)Title Mr. Ms.

First Name *

Middle Name

Surname as it appears on passport/ID *

Date of Birth * D D M M Y Y Y Y Passport/ID Reference *

Nationality *

Country of Residence *

Address 1 (no PO Boxes)*

Address 2*

City/Town *

Province / Region *

Postal / ZIP code *

Telephone Mobile/Cell*

Email *

Preferred Language

(Please select the appropriate Ticket User type below, if applicable)

Wheelchair User (W) Easy Access Standard (ES) Easy Access Amenity (AM) Obese Person (OP)

PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.

First Name *

Middle Name



Nationality *


Matches attending* (for IMT applicants) 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

49 50 51 52 53 54 55 56 57 58 59 60 61 62 63


Wheelchair User (W) Companion (W) Easy Access Standard (ES) Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person (OP)


First Name *

Middle Name



Nationality *



17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

49 50 51 52 53 54 55 56 57 58 59 60 61 62 63



Personal Details Fields indicated with an * are required fields. Any application submitted with incomplete fields will not be processed.

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First Name *

Middle Name



Nationality *



17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

49 50 51 52 53 54 55 56 57 58 59 60 61 62 63




First Name *

Middle Name



Nationality *



17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

49 50 51 52 53 54 55 56 57 58 59 60 61 62 63




First Name *

Middle Name



Nationality *



17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

49 50 51 52 53 54 55 56 57 58 59 60 61 62 63




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PRICES (VENUE SPECIFIC TICKET SERIES)Prices per Ticket in US Dollars for Venue Specific Ticket Series

VENUE MATCH DETAILS CAT 1 CAT 2 CAT 3 SPECIAL ACCESS TICKETSW / ES / AM / OP

Ekaterinburg 4x Group Match per series 840 660 420 420

Kaliningrad 4x Group Match per series 840 660 420 420

Kazan 4x Group Stage Match + 1x Round of 16 Match per series 1085 845 535 535

Moscow Luzhniki 3x Group Match + 1x Round of 16 Match per series 875 680 430 430

Moscow Spartak 4x Group Match + 1x Round of 16 Match per series 1085 845 535 535

Nizhny Novgorod 4x Group Match + 1x Round of 16 Match per series 1085 845 535 535

Rostov-on-Don 4x Group Match + 1x Round of 16 Match per series 1085 845 535 535

Saint Petersburg4x Group Match + 1x Round of 16 Match +

3rd Place Match per series1450 1100 710 710

Samara 4x Group Match + 1x Round of 16 Match per series 1085 845 535 535

Saransk 4x Group Match per series 840 660 420 420

Sochi 4x Group Match + 1x Round of 16 Match per series 1085 845 535 535

Volgograd 4x Group Match per series 840 660 420 420

Prices are shown in USD and include all applicable taxes.

Venue Specific Ticket Series


For each venue which hosts Matches, Venue Specific Ticket Series (VSTs) are offered. VSTs are Ticket strips, which allow attendance of each Match at the specific venue as described in the table below. These strips include the Group Matches (not including the Opening Match), Round of 16 and 3rd Place Match played at the specific venue of the client’s choice. No Tickets for the Opening Match, the Quarter-Finals, the Semi-Finals and the Final are contained in any VST.

If you are interested in applying for Venue Specific Tickets Series, please complete the table “Venue Specific Ticket Series – Ticket Application” to

indicate the series as well as the Ticket category and number of series that you would like to purchase. The Match Schedule can be found at the end of this Ticket Application Form. Please note that the Match Schedule may be modified from time to time. Should there be a change, the updated information will be reflected on fifa.com/tickets.

Special Access Tickets for disabled people, people with limited mobility and obese people are also offered as VSTs. Please refer to the page on “Individual Match Tickets” for more information regarding criteria and terms for Special Access Tickets.


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ACCEPTANCE OF THE TERMS AND CONDITIONSBy completing and submitting this Ticket Application Form: - you irrevocably agree, acknowledge and undertake to fully comply with the General Ticket Terms and Conditions for the Use of Tickets, the Ticket Sales Regulations and the Stadium Code of Conduct. - you agree and acknowledge that the personal data provided to FIFA

pursuant to the Ticket Sales Regulations will, subject to applicable laws, be used, processed, stored and transferred to third parties designated by FIFA (located both within and outside of Russia) for purposes relating to (i) Ticket sales and allocation procedures, (ii) any relevant safety and security measures, and (iii) rights protection measures in connection with the 2018 FIFA World Cup Russia™.







VENUE CAT 1 CAT 2 CAT 3 W ES AM OP

Ekaterinburg

Kaliningrad

Kazan

Moscow Luzhniki

Moscow Spartak

Nizhny Novgorod

Rostov-on-Don

Saint Petersburg

Samara

Saransk

Sochi

Volgograd

If the Ticket(s) in your selected category is/are no longer available, will you accept a lower category instead of the Ticket category identified above (if applicable)? If yes, please tick this box

If you DO NOT require a complimentary companion Ticket for your W/ES/AM Ticket, please tick this box


Venue Specific Ticket Series – Ticket Application

http://fifa.com/tickets

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First Name *

Middle Name



Nationality *



Address 2*

City/Town *

Province / Region *

Postal / ZIP code *


Email *

Preferred Language


Wheelchair User (W) Easy Access Standard (ES) Easy Access Amenity (AM) Obese Person (OP)



First Name *

Middle Name



Nationality *


Venue Specific Ticket Series *Ekaterinburg Kaliningrad Kazan Moscow Luzhniki Moscow Spartak Nizhny Novgorod

Rostov-on-Don Saint Petersburg Samara Saransk Sochi Volgograd




First Name *

Middle Name



Nationality *






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First Name *

Middle Name



Nationality *







First Name *

Middle Name



Nationality *







First Name *

Middle Name



Nationality *






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Supporter Tickets and Conditional Supporter Tickets

Supporter Tickets and Conditional Supporter Tickets are Tickets sold to "Recognised Supporters" of the teams playing the respective Match (determined on the basis of the requirements of such PMA), which come out of the 8% allocation made available to each of the teams playing.

Supporter Tickets (STs) are Tickets available for each of the three (3) Group Matches that will be played by the PMA during the group stage. Supporter Tickets purchased for Group Matches guarantee you Tickets to the Matches of the PMA that you selected.

Conditional Supporter Tickets (CSTs) are Tickets available for each of the four (4) Second Round Matches that could potentially be played by the PMA in the Round of 16, the Quarter Finals, the Semi Finals, the 3rd Place Match and the Final.

Tickets for the Second Round Matches will remain conditional upon your team qualifying for the respective round of the tournament corresponding to the Ticket purchased. In the event that the PMA of your choice does not progress to a certain Second Round Match, your right to be provided with, and use, the ordered Conditional Supporter Tickets for such Second Round Match will automatically cease to exist and the Ticket Sales Agreement is automatically terminated with immediate effect with regard to the respective Second Round Match. In case a Conditional Supporter Ticket is cancelled

by FIFA due to the relevant PMA failing to qualify for one or more Second Round Matches, FIFA will refund the payment received from the Ticket Applicant for such Second Round Match(es) taking place after elimination of the respective PMA, less a handling charge deducted by FIFA equivalent to US Dollars 10.00 (ten United States Dollars) per Ticket Applicant/Guest and applicable bank charges.

If you are a Recognised Supporter of a Participating Member Association and you are interested in applying for Supporter Tickets and/or Conditional Supporter Tickets, please complete the table “Supporter Tickets and Conditional Supporter Tickets – Ticket Application” to indicate the Matches as well as the Ticket category and number of Matches that you would like to purchase.

The Match Schedule can be found at the end of this Ticket Application Form. Please note that the Match Schedule may be modified from time to time. Should there be a change, the updated information will be reflected on fifa.com/tickets.

Special Access Tickets for disabled people, people with limited mobility and obese people are also offered as STs and CSTs. Please refer to the page on “Individual Match Tickets” for more information regarding criteria and terms for Special Access Tickets.

PRICES (SUPPORTER TICKETS AND CONDTIONAL SUPPORTER TICKETS)Prices per Ticket in US Dollars for Supporter Ticket or Conditional Supporter Ticket

TOURNAMENT STAGE MATCH NUMBER CAT 1 CAT 2 CAT 3 SPECIAL ACCESS TICKETS W / ES / AM / OP

Opening Match 1 550 390 220 220

Group Matches 2 to 48 210 165 105 105

Round of 16 49 to 56 270 204 127 127

Quarter-Finals 57 to 60 402 281 193 193

Semi-Finals 61 to 62 825 528 314 314

3rd Place Match 63 402 281 193 193

The Final 64 1210 781 501 501

Prices are shown in USD and include all applicable taxes



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If the Ticket(s) in your selected category is/are no longer available, will you accept a lower category instead of the Ticket category identified above (if applicable)? If yes, please tick this box

If you DO NOT require a complimentary companion Ticket for your W/ES/AM Ticket, please tick this box

* Will be the Opening Match in case the team of your choice is Russia or Saudi Arabia.

SUPPORTER TICKETS AND CONDITIONAL SUPPORTER TICKETS – TICKET APPLICATION

Any individual will qualify as a Recognised Supporter of a PMA if such individual satisfies one or more of the following criteria:

I. nationality of the respective country of the PMA;II. residence of the respective country of the PMA;III. membership of the official PMA Supporters Club.

Please note that a PMA may define existing membership rules that need to be met by Ticket Applicants in order to be considered as a Recognised Supporter of that PMA. Please refer to the following list of PMAs which have defined specific membership rules:- The Football Association Ltd (The FA): o Membership of the official Supporters Club - for Ticket Applicant

and up to 3 Guests.

- Union Royale Belge des Sociétés de Football-Association / Koninklijke Belgische Voetbalbond (URBSFA-KBVB):

o Membership of the official Supporters Club. o Recognised Supporters of Belgium may apply for 1 Supporter Ticket/

Conditional Supporter Ticket per Match.- Deutscher Fussball-Bund (DFB): o Membership of the official Supporters Club - for Ticket Applicant and

up to 3 Guests.- Svenska Fotbollförbundet (SVFF): o Membership of the official Supporters Club - for Ticket Applicant and

up to 3 Guests.

Are you a Recognised Supporter of a Team? Yes No

ACCEPTANCE OF THE TERMS AND CONDITIONSBy completing and submitting this Ticket Application Form: - you irrevocably agree, acknowledge and undertake to fully comply with

the General Ticket Terms and Conditions for the Use of Tickets, the Ticket Sales Regulations and the Stadium Code of Conduct.

- you agree and acknowledge that the personal data provided to FIFA pursuant to the Ticket Sales Regulations will, subject to applicable laws, be used, processed, stored and transferred to third parties designated by FIFA (located both within and outside of Russia) for purposes relating to (i) Ticket sales and allocation procedures, (ii) any relevant safety and security measures, and (iii) rights protection measures in connection with the 2018 FIFA World Cup Russia™.







MATCH TICKETTEAM FOR WHICH YOU ARE A RECOGNISED SUPPORTER

CAT 1 CAT 2 CAT 3 W ES AM OP

Group Match 1* Supporter Ticket

Group Match 2 Supporter Ticket

Group Match 3 Supporter Ticket

Round of 16 - Conditional Conditional Supporter Ticket

Quarter-Final - Conditional Conditional Supporter Ticket

Semi-Final - Conditional Conditional Supporter Ticket

3rd Place Match - Conditional Conditional Supporter Ticket

The Final - Conditional Conditional Supporter Ticket



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First Name *

Middle Name



Nationality *



Address 2*

City/Town *

Province / Region *

Postal / ZIP code *


Email *

Preferred Language

PMA Fan Club ID Number (if applicable)

(Please select the appropriate Ticket User type below, if applicable) Wheelchair User (W) Easy Access Standard (ES) Easy Access Amenity (AM) Obese Person (OP)



First Name *

Middle Name



Nationality *


Team Specific Ticket Series *


Matches attending*(for Supporter Tickets and Conditional Supporter Tickets)

Group Match 1 Group Match 2 Group Match 3 Round of 16 Quarter-Final Semi-Final 3rd Place Match Final

(Please select the appropriate Ticket User type below, if applicable) Wheelchair User (W) Companion (W) Easy Access Standard (ES) Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person (OP)

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First Name *

Middle Name



Nationality *








First Name *

Middle Name



Nationality *








First Name *

Middle Name



Nationality *







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1. SCOPE OF APPLICABILITYAny use of 2018 FIFA World Cup Russia™ (“Competition”) match tickets (in the form of a paper ticket or other device) (“Tickets”) and the terms of admission to the Stadium at which a specific Competition match (“Match”) is taking place will be subject to the following General Terms and Conditions (“GTCs”) as established by FIFA Ticketing AG and/or 2018 FIFA World Cup Ticketing LLC (together with Fédération Internationale de Football Association jointly referred to as “FIFA”).

2. ACCEPTANCE OF GTCS AND STADIUM CODE OF CONDUCT 2.1 By completion and submission to FIFA of an online or hard copy application or order form for Tickets, each person or entity who applies for Tickets (“Ticket Applicant”) confirms: (i) to have read, understood and accepted these GTCs, the sales regulations

applicable to the respective Ticket Applicant (the “Ticket Sales Regulations”) and applicable safety, security and other rules of conduct adopted by FIFA in the stadium code of conduct, which are published and available from the sources identified in Section 12.2 below (“Stadium Code of Conduct”), and

(ii) to undertake that each individual receiving a Ticket through the Ticket Applicant (directly or indirectly and in compliance with Section 4 below) will have read, understood and accepted these GTCs and the Stadium Code of Conduct prior to receiving a Ticket (in addition to the fact that any Ticket Holder (as defined in Section 2.2 below) will also be deemed to have fully and irrevocably agreed with FIFA to these GTCs and the Stadium Code of Conduct (as per Section 12.2 below). For that purpose, the Ticket Applicant will provide a copy of these GTCs and the Stadium Code of Conduct to the individuals receiving Tickets from the Ticket Applicant or will direct those individuals to the additional sources for copies of these GTCs and the Stadium Code of Conduct that are identified in Section 12.2 below.

2.2 Anyone who purchases, holds or uses a Ticket (“Ticket Holder”) will be deemed to have, fully and irrevocably agreed with FIFA to accept these GTCs. For that purpose, pursuant to Section 12.6 below, certain provisions of these GTCs will be restated in a condensed format on the back of the Tickets.

3. ENTRY TO AND BEHAVIOUR IN THE STADIUM / PERSONAL CONDITIONS3.1 Entry into the stadium in which a Match takes place (“Stadium”) which, on a Match day, includes specifically indicated areas of the Stadium being under the control of the FIFA World Cup Authorities (as defined in Section 3.2 below), requires a valid Ticket. Only one person per Ticket can enter the Stadium. A person will only be permitted into the Stadium upon presentation of a valid Ticket at the entrance, regardless of his/her age (including children). The Ticket Holder must retain the Ticket during the entire stay in the Stadium for verification purposes. Ticket Holders leaving the Stadium will not be re-admitted unless otherwise approved by the relevant FIFA World Cup Authorities.

3.2 Each Ticket is personalised with the identification of the Ticket Applicant and/or the individuals nominated by the Ticket Applicant as guests unless specific terms apply to certain customer groups and represents official evidence authorised by FIFA to indicate a personal, revocable license to enter and stay in the Stadium on a Match day during the opening hours of the Stadium. This means that a Ticket shows personal permission from FIFA to enter and stay in the Stadium and entry may be refused if the Ticket Holder cannot be identified with the Ticket. FIFA remains at all times the

owner of the Ticket. All Ticket Holders must comply with:(i) these GTCs, (ii) the Ticket Sales Regulations,(iii) the Stadium Code of Conduct, and(iv) any other relevant laws, by-laws, regulations, ordinances or instructions

given by FIFA, the FIFA World Cup Ticketing Centre (“FWCTC”), the FIFA Ticketing Office (“FTO”), the local organizing committee for the 2018 FIFA World Cup™ (Organizing Committee “Russia-2018”) (“LOC”), the Stadium management and/or the Russian public authority(ies) responsible for safety and security in connection with the Match, and their respective employees, volunteers, agents, representatives, officers and directors (all together the “FIFA World Cup Authorities”).

3.3 (a) In case of a violation of any terms of these GTCs, the Stadium Code of Conduct and/or any of the relevant laws, by-laws, regulations, ordinances of, or instructions given by, the FIFA World Cup Authorities, a Ticket will be automatically cancelled. In case of a violation of any terms of the Ticket Sales Regulations, FIFA may cancel a Ticket. In case of a cancellation, the license to enter and stay in a Stadium will be automatically revoked. Examples of prohibited conduct pursuant to the Stadium Code of Conduct include: to be noticeably under the influence of alcohol, narcotics or any behaviour-modifying substance; to express any offensive messages, of racist nature, xenophobic nature, or which stimulate other forms of discrimination; to promote any political, ideological messages or any charitable cause; to hinder or harass other individuals, including players and Match officials; to behave, or to show a tendency to behave violently, harmfully or in a manner likely to disrupt public order.

(b) Examples of items prohibited in the Stadium include: weapons of any kind or anything that could be used as a weapon, fireworks, flares, smoke powders, smoke canisters, smoke bombs or other pyrotechnics, commercial materials or similar items which could infringe any rights of FIFA for the Competition, and other objects which could compromise public safety and/or harm the reputation of the Competition.

(c) Examples of instructions that may be given by the FIFA World Cup Authorities include: an instruction by which a Ticket Holder is requested to leave the Stadium, move to a different seat for safety and security reasons, due to technical requirements or to ensure the orderly and smooth implementation of the Competition, and to cover or to remove any materials displaying commercial or otherwise prohibited content.

3.4. The FIFA World Cup Authorities may give instructions based on these GTCs, the Ticket Sales Regulations, the Stadium Code of Conduct and any other relevant laws, by-laws, regulations or ordinances. The FIFA World Cup Authorities will be entitled to carry out checks on any Ticket Holder. Each Ticket Holder is required to cooperate with the FIFA World Cup Authorities. The Ticket Holder must provide proof of his/her identity, including photographic identification, upon request, and must consent to the confiscation of items prohibited in the Stadium that may be in his/her possession.

3.5 Individuals who have been banned from attending football matches by competent authorities or sports governing bodies in any country, or who are considered a security risk by the FIFA World Cup Authorities, are prohibited from receiving Tickets and entering the Stadium and may be ejected from the Stadium.

2018 FIFA World Cup Russia™ General Terms and Conditions for the Use of Tickets

19

3.6 Each Ticket is numbered to identify a specific seat. Each Ticket Holder must sit in the seat allocated to the respective Ticket. However, the FIFA World Cup Authorities reserve the right to substitute the seat identified on the Ticket with another seat, if appropriate for security or technical reasons, even if the seat is in a different block but at least of the equivalent category. THE TICKET HOLDER ACKNOWLEDGES THAT SUCH SUBSTITUTION DOES NOT CHANGE THE VALUE OF THE SEAT AND THE SERVICES WHICH A TICKET HOLDER IS ENTITLED TO RECEIVE WITH THE TICKET AND DOES NOT ENTITLE THE TICKET HOLDER TO ANY REFUND OR FURTHER COMPENSATION.

3.7 Any Ticket Holder entering the Stadium accompanied by children or adolescents must obtain, carry and present at any time, upon request of the FIFA World Cup Authorities, the necessary authorisation from the minor’s parents or legal guardians, as may be established by the local regulations. Children and adolescents must be accompanied by their parents or legal guardians at any time after 22:00h local time of the day of the Match.

3.8 (A) THE PURCHASE AND USE OF CERTAIN TICKETS IS LIMITED TO PERSONS BEING ELIGIBILE BY FULFILLING A SPECIFIC PERSONAL CONDITION (THE “PERSONAL CONDITION”), NAMELY:(I) CATEGORY 4 TICKETS ARE RESERVED FOR RESIDENTS OF

RUSSIA ONLY; OR(II) SPECIAL ACCESS TICKETS ARE RESERVED FOR DISABLED

PEOPLE, PEOPLE WITH LIMITED MOBILITY OR OBESE PEOPLE ONLY.

(B) IF THE PURCHASE OR USE OF A TICKET IS SUBJECT TO THE FULFILLMENT OF A PERSONAL CONDITION, IN ADDITION TO PROOF OF HIS/HER IDENTITY, THE TICKET HOLDER MUST CARRY AND PRESENT AT ANY TIME, UPON REQUEST OF THE FIFA WORLD CUP AUTHORITIES, THE REQUIRED OFFICIAL DOCUMENTS WHICH EVIDENCE HIS/HER FULFILMENT OF THE PERSONAL CONDITION REQUIRED FOR THE PURCHASE OR USE OF THE TICKET.

(C) THIS MEANS THAT, REGARDLESS OF SECTION 3.2 ABOVE, A TICKET WHICH IS SUBJECT TO A PERSONAL CONDITION DOES NOT GRANT BY ITSELF (WITHOUT THE PRESENTATION OF THE REQUIRED OFFICIAL DOCUMENTS) PERMISSION FROM FIFA TO ENTER AND REMAIN IN THE STADIUM AND SUCH PERMISSION REMAINS SUBJECT TO THE TICKET HOLDER PROVING THE PERSONAL CONDITION BY CARRYING AND PRESENTING THE REQUIRED OFFICIAL DOCUMENTS WHICH EVIDENCE HIS/HER FULFILMENT OF THE PERSONAL CONDITION.

3.10 These GTCs do not apply to, and do not govern, the application, issuance and use of any other personalised identification documents (Fan ID) which, pursuant to Federal Law No. 108-FZ of 7 June 2013 are required by the Russian authorities in connection with the Competition, such as for the purpose of entering or exiting the Russian Federation or access to a Stadium. FIFA does not assume any liability or responsibility in respect of the application, issuance and use of any such personalised identification documents (Fan ID). FIFA shall incur no liability whatsoever for (i) failure to perform or improper performance of its obligations (except for the cases of willful misconduct) under the agreement for the sale of Tickets entered into between FIFA and the Ticket Applicant as set out in the Ticket Sales Regulations, and/or (ii) any damage incurred by the Ticket Holder in case where such failure to perform or improper performance of obligations took place or the damage was incurred as a result of or in connection with the Fan ID operation (including, without limitation, the development, issuance, support, operation, delivery, verification and use of such Fan IDs irrespective of the person actually performing such operations).

4. LIMITATION ON TRANSFER AND RESALE OF TICKETS 4.1 (a) TICKET HOLDERS MAY NOT(I) SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE

TICKETS;(II) ACT AS COMMERCIAL TICKET AGENT FOR ANOTHER PARTY;(III) PROVIDE A TICKET TO INDIVIDUALS WHO HAVE BEEN BANNED

FROM ATTENDING FOOTBALL MATCHES BY COMPETENT AUTHORITIES OR SPORTS GOVERNING BODIES IN ANY COUNTRY;

(IV) CONDUCT ANY OF THE ABOVE ACTIVITIES ON A REGULAR AND/OR CONTINUING BASIS; OR

(V) OTHERWISE TRANSFER A TICKET IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF FIFA.

(b) FIFA will only give its consent to transfer a Ticket in case a Ticket Applicant (i) wishes to transfer a guest Ticket to a privately invited guest with whom there is a pre-existing relationship or a family member for free or for the price charged to the Ticket Holder by FIFA, (ii) the guest is seriously ill, unable to obtain a valid visa to travel to Russia or has died, (iii) there is an event of force majeure, (iv) due to a change in personal circumstances or (v) any other reasons which may be defined by FIFA in the Ticket transfer and resale policy available on www.fifa.com/tickets (“Ticket Transfer and Resale Policy”). A Ticket Applicant may not transfer its own Ticket. A Ticket cannot be transferred by a guest of the Ticket Applicant.

(c) The process for selling, offering for sale, reselling, donating or otherwise transferring a Ticket through FIFA’s official Ticketing platform, and obtaining FIFA ś consent, is described in the Ticket Transfer and Resale Policy.

(d) The purposes for the rule limiting any Ticket transfers include: (i) event security, (ii) consumer protection, (iii) avoidance of counterfeit tickets and (iv) protection of a fair pricing scheme as described in greater detail on www.fifa.com/tickets.

4.2 Tickets may only be purchased through official sales channels authorised by FIFA, such as via www.fifa.com/tickets, any official ticketing centres or any official sales agents. Any Ticket obtained from any other source (for example, unauthorised intermediaries such as ticket brokers, internet auctions, internet ticket agents, internet or other unofficial ticket exchange platforms) will be automatically cancelled once identified. Upon request from FIFA, Ticket Holders must explain how, from whom, for what consideration and from where they obtained their Tickets.

4.3 Ticket Holders acknowledge that certain activities related to the undue sale or use of Tickets may cause an administrative liability under the laws of Russia, in particular under the effective Administrative Offences Code and other applicable legislation. Ticket Holders are advised to obtain information about the applicable laws relating to the undue sale or use of Tickets.

5. SOUND AND IMAGE RECORDINGS5.1 Any Ticket Holder attending the Match or collecting a Ticket acknowledges that (i) FIFA solely owns and controls all of the commercial and intellectual property rights in relation to the Match and the Competition; and (ii) it is a public Competition that is being recorded. To the greatest extent permitted by applicable laws, any person attending the Match unconditionally agrees that use may be made in perpetuity, for commercial purposes or otherwise, free of charge or any compensation, of his/her voice, image, photograph and likeness by means of live or recorded video display, broadcast, streaming, uploading, posting or other transmission or recording, photographs or any other current and/or future media technologies (now known or hereinafter invented and/or devised), and irrevocably consents to the use of such voice, image, photograph or likeness by FIFA or third parties authorised by FIFA to use such media. Any Ticket Holder attending a Match or person collecting a Ticket consents to the use of image recording devices for safety and security purposes. Each

http://www.fifa.comhttp://www.FIFA.comhttp://www.FIFA.com

20

Ticket Holder waives in advance all rights and actions seeking to oppose such use, subject to applicable laws. FIFA (and third parties authorised by FIFA with respect to the use of such media) will be bound by, and comply with, all applicable laws with respect to any use they may make of such media.

5.2 Ticket Holders may not record, upload, post or transmit any sound, moving or still image or description of the Match (or any result, data or statistic of the Match) other than for private use. It is strictly forbidden to disseminate any sound, moving or still image, description, data, result or statistic of the Match, in whole or in part, for any sort of public access, irrespective of the transmission form, whether over the internet, radio, television, computer, mobile phone, data accessory or via any media or platform, other digital technology, networks for distribution, display, communication or further functionality such as social media platforms or blogs, websites, apps or similar media tools, or any other current and/or future media (now known or hereinafter invented and/or devised). Ticket Holders may not assist any other person(s) to conduct such activities.

6. PROHIBITIONS REGARDING AMBUSH MARKETING AND OTHER MARKETING ACTIVITIES6.1 At the Stadium on Match days, Ticket Holders may not engage in any form of activity which may facilitate a third party with any direct or indirect commercial association with FIFA, the Competition or parts of it or its commercial affiliates without the authorisation of FIFA, whether by way of an unauthorised use of logos or otherwise (“Ambush Marketing”)

6.2 At the Stadium on Match days, Ticket Holders are strictly prohibited from using, wearing, possessing or holding promotional or commercial objects and materials, or offering to sell, selling, or possessing with the intent to sell, beverages, food, souvenirs, clothes, or other promotional and/or commercial items, unless this has been expressly authorised by FIFA in writing prior to such activity. All such items may be removed or confiscated by the FIFA World Cup Authorities without any compensation payable to the Ticket Holder, who may receive back such items immediately after the Match at the dedicated locations.

6.3 At the Stadium on Match day, Ticket Holders are strictly prohibited from providing any type of commercial service or undertaking any commercial activities or handing out pamphlets or information relating to, or in any way promoting or drawing attention to, any business, cause, charity or concern, whether commercial or not, unless this has been expressly authorised by FIFA in writing prior to such activity.

6.4 Ticket Holders may not use a Ticket for commercial purposes, such as for promotions or advertising activities or use as a prize or reward in a competition, sweepstake or incentive program, unless this has been expressly authorised by FIFA in writing prior to such activity.

6.5 Tickets may not be sold as part of a, or otherwise included in, travel package (for example combining Tickets with flights and/or a hotel room night) or an on-site or off-site hospitality package (for example combining Tickets with pre- or post-Match catering services), unless this has been expressly authorised by FIFA in writing prior to such activity.

7. ACCEPTANCE OF RISK AND LIMITED LIABILITY 7.1 EACH TICKET HOLDER IS RESPONSIBLE FOR BEHAVING AT THE STADIUM IN A WAY WHICH SAFEGUARDS HIS/HER OWN PERSONAL SAFETY AND THE SAFETY OF ANY MINORS OR OTHER PERSONS WITHOUT OR WITH LIMITED LEGAL CAPACITY USING A TICKET FOR WHICH THE TICKET HOLDER IS RESPONSIBLE (“DEPENDENT INDIVIDUAL”) AND ACCEPTS ALL RISKS AND DANGERS WHICH THE TICKET HOLDER OR ANY DEPENDENT INDIVIDUAL MAY FACE OR ENDURE WHILE ATTENDING THE MATCH AND WAIVES ANY CLAIMS AGAINST THE FIFA WORLD CUP AUTHORITIES RELATING

TO SUCH RISKS AND DANGERS. THE TICKET HOLDER (IN HIS/HER OWN NAME AND ON BEHALF OF ANY DEPENDENT INDIVIDUAL) ACKNOWLEDGES THAT THERE ARE RISKS TO HIS/HER PERSONAL SAFETY OR PROPERTY LOSS ON THE WAY TO, OR FROM, AND OUTSIDE OF, OR WITHIN, THE STADIUM.

NOTHING IN THESE GTCS IS INTENDED TO LIMIT OR EXCLUDE ANY RIGHTS THAT MAY NOT BE WAIVED BY A TICKET HOLDER UNDER ANY APPLICABLE LAWS, SUCH AS (I) TO ACCEPT RISKS OR DANGERS FROM, OR WAIVE RIGHTS TO

DAMAGES ARISING FROM, CULPABLE ACTS FROM THE FIFA WORLD CUP AUTHORITIES; OR

(II) TO EXCLUDE OR RESTRICT ANY LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM THE NEGLIGENCE OR IMPROPER CONDUCT BY THE FIFA WORLD CUP AUTHORITIES.

7.2 (a) The FIFA World Cup Authorities cannot guarantee:(i) that a specific player or team will participate in the Match;(ii) the duration of the Match; and(iii) that the Ticket Holder will have entirely uninterrupted and/or

uninhibited view of the Match from the seat provided.

(B) THE TICKET HOLDER ACKNOWLEDGES THAT ANY OF THE ABOVE DOES NOT CHANGE THE VALUE OF THE SEAT AND/OR THE SERVICES WHICH A TICKET HOLDER IS ENTITLED TO RECEIVE WITH THE TICKET AND DOES NOT ENTITLE ANY OF THE TICKET HOLDERS TO ANY REFUND OR FURTHER COMPENSATION.

7.3 Each of the respective entities referred to as a FIFA World Cup Authority have independent roles and responsibilities in connection with the Competition. Each of the FIFA World Cup Authorities is responsible for its own acts and omissions.

8. ORDERS OF FIFA WORLD CUP AUTHORITIES AND NON-COMPLIANCE BY TICKET HOLDER8.1 In the event of a violation of any terms of these GTCs, the Stadium Code of Conduct or any of the relevant laws, by-laws, regulations, ordinances of, or instructions given by, the FIFA World Cup Authorities, in addition to the other rights and remedies that the FIFA World Cup Authorities may have, a Ticket will be automatically cancelled once a violation is identified. In the event of a violation of any terms of the Ticket Sales Regulations, a Ticket may be cancelled. In case of a cancellation of a Ticket, the FIFA World Cup Authorities will, as the case may be, (a) refuse to deliver the Ticket to the Ticket Applicant; (b) refuse entry into the Stadium to the Ticket Holder; (c) eject the Ticket Holder from the Stadium;(d) seize the Ticket; (e) electronically invalidate the Ticket as well as electronically invalidate

and cancel any other Tickets bearing the Ticket Holder’s name if such other Tickets are determined to have also been subject of a violation;

(f) file suit to enforce the relevant terms, laws and regulations and claim damages, if appropriate; and/or

(g) notify governmental authorities of any such violation.

8.2 The Ticket Holder is not entitled to any refund or further compensation, subject to applicable laws, if (i) a Ticket is cancelled by any reason, including misrepresentation of a Personal Condition, (ii) entry is refused, (iii) the Ticket Holder enters the Stadium on the basis of wrongful conduct (such as seeking access with a Ticket obtained through any Ticket sources not authorised by FIFA), or (iv) a Ticket Holder is ejected from the Stadium based on a violation of these GTCs, the Stadium Code of Conduct, the Ticket Sales Regulations or any of the relevant laws, by-laws, regulations, ordinances of, or instructions given by, the FIFA World Cup Authorities. This Section 8.2 shall not limit the Ticket Applicant’s rights pursuant to the Ticket Sales Regulations.

21

8.3 In addition to the remedies identified in Sections 8.1 and 8.2 above, and other remedies permitted by law or in equity, the Ticket Holder agrees to give overall revenues or other consideration received from an unauthorised transfer of Tickets to FIFA to provide these revenues to a charitable organisation identified by FIFA in the event neither FIFA nor any FIFA designated rights holder has a claim to the revenue or other consideration.

8.4 (A) EACH TICKET HOLDER IS RESPONSIBLE FOR THE USE OF HIS/HER TICKET AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, ANY TICKET HOLDER INDEMNIFIES AND HOLDS HARMLESS THE FIFA WORLD CUP AUTHORITIES FROM AND AGAINST ANY AND ALL CLAIMS, COSTS, DAMAGES AND LIABILITIES SUFFERED AND/OR INCURRED IN CONNECTION WITH, ARISING OUT OF OR RESULTING FROM:(I) HIS/HER MISUSE OF A TICKET; OR (II) THE MISUSE OF A TICKET BY A DEPENDENT INDIVIDUAL IF THE

TICKET WAS PURCHASED BY THE TICKET HOLDER; OR (III) THE MISUSE OF A TICKET BY ANY OTHER THIRD PARTY WHICH

HAS OBTAINED, DIRECTLY OR INDIRECTLY, A TICKET THROUGH THE TICKET HOLDER; OR

(IV) A VIOLATION OF THESE GTCS, THE TICKET SALES REGULATIONS, THE STADIUM CODE OF CONDUCT OR ANY OF THE RELEVANT LAWS, BY-LAWS, REGULATIONS, ORDINANCES OF, OR INSTRUCTIONS GIVEN BY, THE FIFA WORLD CUP AUTHORITIES.

(B) AMONGST OTHER THINGS, THIS MEANS: IF A TICKET HOLDER VIOLATES THESE GTCS, THE TICKET SALES REGULATIONS, THE STADIUM CODE OF CONDUCT OR ANY LAWS, BY-LAWS, REGULATIONS OR ORDINANCES OF THE FIFA WORLD CUP AUTHORITIES, THE TICKET HOLDER WILL HAVE TO TAKE FULL FINANCIAL RESPONSIBILITY AND PAY FOR ANY DAMAGE, INCLUDING LEGAL COSTS THAT THE FIFA WORLD CUP AUTHORITIES MAY INCUR, IN MANAGING OR RESOLVING THE PROBLEMS CAUSED BY THE VIOLATION.

9. DATAThe personal data that the Ticket Applicant and/or the Ticket Holder, directly or indirectly, provide to FIFA pursuant to the Ticket Sales Regulations and/or the Ticket Transfer and Resale Policy will, subject to applicable laws, be used, processed, stored, and transferred to third parties designated by FIFA (located both within and outside of Russia) for purposes relating to Ticket sales and allocation procedures, any relevant safety and security measures and/or rights protection measures in connection with the Competition.

10. UNFORESEEN CIRCUMSTANCES10.1 (a) The Ticket Holder acknowledges that FIFA and/or the referee of a Match are entitled but not obliged to entirely or partially cancel, or interrupt, or replay the Match, or change the time, date and/or the place of the Match, as a result of a Force Majeure event or other applicable reasons.

(b) “Force Majeure” events include, for example, storm, heavy rain, earthquake, flood or other acts of God, war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war or strife, riot, national state of emergency, scourge or other declared public health emergency, fire, explosion, act of terrorism, rebellion, theft of essential equipment, malicious damage, strikes, lock-outs or other industrial disputes, air or ground transportation traffic or route closures, court injunctions, acts of governments or other prevailing authorities, or any other similar or related event which is beyond the control of FIFA or another FIFA World Cup Authority.

(c) Other applicable reasons include, for example, the protection of the integrity of the Competition or decisions based on the Laws of the Game, which are the codified rules of the sport of association football as authorised by the International Football Association Board.

10.2 (a) If a Match is cancelled, the Ticket shall be cancelled and the Ticket Applicant shall be entitled to a refund for such Tickets. A Ticket Holder, not being a Ticket Applicant shall not be entitled to any refund or further compensation.

(b) If FIFA makes a change to the time or date of a Match, the Ticket will be valid for the re-scheduled Match. If FIFA changes the teams participating in a Match, the Ticket will be valid for the Match with the new teams. If a Match is relocated to another Stadium or venue, FIFA may decide that the Ticket will be valid for the relocated Match or to provide a refund to the Ticket Applicant for such Tickets. In such case a Ticket Holder, not being a Ticket Applicant shall not be entitled to any refund or further compensation.

(c) If a Match is replayed, the replay match is considered a new Match and the Ticket will not be valid for the new Match and the Ticket Holder or Ticket Applicant shall not be entitled to a refund or any further compensation.

(d) In any case described in Sections 10.2 (a) to (c) above, the Ticket Holder and the Ticket Applicant are responsible for their own personal arrangements for transportation, travel and accommodation relating to attendance at a Match, which must be arranged separately by the Ticket Holder or the Ticket Applicant at their own risk.

10.3 Should a Ticket Applicant be entitled to a refund pursuant to Section 10.2 above, such refund shall be limited to the price paid to FIFA for the Ticket. No interests and further costs or expenses (for example, travel or accommodation costs) shall be compensated by FIFA to the Ticket Applicant as part of, or in addition to, any refund for any reason. Only the Ticket Applicant named in the Ticket Application Form will be eligible to apply for any refund pursuant to the relevant terms of the Ticket Sales Regulations.

11. LOST, STOLEN AND DAMAGED TICKETS11.1 THE TICKET HOLDER SHALL TREAT THE TICKET WITH CARE AND KEEP IT IN A SAFE LOCATION AT ALL TIMES. The FIFA World Cup Authorities will not replace any Tickets, irrespective of the reason for the replacement request, such as lost or stolen Tickets.

11.2 Altering or damaging Tickets may result in entry to a Stadium being refused. Due to security concerns, neither FIFA nor its agents will be obligated to issue duplicate Tickets because duplicate Tickets could result in more spectators entering the Stadium than the Stadium could safely accommodate.

11.3 Neither FIFA nor its agents will be liable for any lost, stolen or damaged Tickets or late delivery caused by malfunction or interruption of mail or delivery services.

12. MISCELLANEOUS12.1 TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAWS, EXCEPT AS EXPLICITLY SET FORTH IN THESE GTCS, NONE OF THE TICKET HOLDERS SHALL UNDER ANY CIRCUMSTANCES BE ENTITLED TO ANY REFUND, ANY DAMAGES OR ANY OTHER COMPENSATION.

12.2 Any information relating to Tickets is available on www.fifa.com/tickets. Any specific or further information requests relating to Tickets should be addressed to FIFA through the FWCTC. The postal address of the FWCTC will be made available on www.fifa.com/tickets, in the Ticket Application Form and further Ticket sales materials which FIFA may choose to publish from time to time.

12.3 Should any provision(s) of these GTCs be declared void, ineffective or unenforceable by any competent court, the remainder of these GTCs will remain in effect as if such void, ineffective or unenforceable provision(s) had not been contained.

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12.4 These GTCs have been drafted in Russian and English language. Other translations of these GTCs are available through www.fifa.com/tickets. In the event of any discrepancy between the Russian and the English texts or any other translated texts, the English text will always prevail and will always be used to solve doubts of interpretation and application.

12.5 Certain provisions of these GTCs will be restated in a condensed format so that they may be printed within the small confined space allocated on the back of the Tickets. If there is any doubt regarding the scope or meaning of the condensed provisions on the Ticket backs, the terms of these GTCs will govern.

12.6 To ensure continuity of application and clarity, to the extent allowed by applicable laws, these GTCs will be governed exclusively by, and interpreted in accordance with the laws of the Russian Federation.

12.7 To the fullest extent allowed by applicable laws, for all disputes regarding and in connection with any rights and obligations deriving from these GTCs, the parties will seek to resolve such dispute amicably. If FIFA and the Ticket Holder, and/or its successor, fail to reach such amicable solution, the exclusive place of jurisdiction shall be Moscow, Russia to the extent legally possible. Irrespective hereof and subject to applicable laws, FIFA reserves the right to bring any legal action in relation to these GTCs in the local court of the domicile or residence of the Ticket Holder, in particular matters concerning ambush marketing and other marketing activities or the unauthorised transfer or resale of Tickets.

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1. PURPOSE OF THESE TICKET SALES REGULATIONS 1.1 These Ticket Sales Regulations shall apply to, and govern, the sales of tickets by FIFA (“Tickets”) to individuals, being members of the general public and (i) not being a resident of Russia or (ii) not purchasing a Ticket in a FIFA Venue Ticketing Centre in Russia (as defined in Section 12.3 below) for match(es) (“Matches”) of the 2018 FIFA World Cup Russia™ (“Competition”) that may be made available by FIFA Ticketing AG, which is a subsidiary of Fédération Internationale de Football Association (collectively, “FIFA”).These Ticket Sales Regulations shall also apply to, and govern, the sales of Tickets by FIFA to individual supporters of a member association of FIFA competing in the Competition (“PMAs”), as determined by the respective PMA (“Individual Supporters”) not being a resident of Russia.

1.2 FIFA is the sole owner of the Competition and has the exclusive right to determine all matters relating to Tickets. In particular, FIFA has the right to determine for each of the Matches (i) the total number of Tickets made available in a stadium in which a Match takes place (“Stadium”); (ii) the allocation of all Tickets to customer groups and the recipient of each Ticket; (iii) the pricing of all Tickets; (iv) the assignment of Stadium seats to Tickets; and (v) the creation of ticketing products containing other benefits, products and/or services in addition to the Tickets, such as, but not limited to, transport, parking and/or catering services.

1.3 Due to temporary media facilities, Ticket allocations reserved by FIFA for customer groups other than the general public, as well as further security or other organisational needs, which may all vary for each Match, the number of Tickets will vary from Match to Match and will never be equivalent to the total number of seats in the Stadium. During the Competition on any given Match day, the Stadium is under the control of FIFA, the FIFA World Cup Ticketing Centre (“FWCTC”), the FIFA Ticketing Office (“FTO”), the local organizing committee for the 2018 FIFA World Cup™ (Organizing Committee Russia-2018) (“LOC”), the Stadium management and/or the Russian public authority(ies) responsible for safety and security in connection with the Matches, and their respective employees, volunteers, agents, representatives, officers and directors (all together “FIFA World Cup Authorities”).

1.4 The sale of Tickets by 2018 FIFA World Cup Ticketing LLC (i) to individuals being a resident of Russia or purchasing a Ticket in a FIFA

Venue Ticketing Centre within Russia (as defined in Section 12.3 below), if established by FIFA;

(ii) to Individual Supporters being a resident of Russia; (iii) to Ticket allocation groups established by a PMA; (iv) to customer groups other than the general public; and(v) that are part of a ticketing product containing other benefits, products

and/or services in addition to the Tickets, such as, but not limited to, parking and/or catering services

will be governed by specific sales regulations applicable for these forms of sale of Tickets.

1.5 A TICKET MUST BE PURCHASED FOR EACH PERSON WHO WISHES TO ATTEND A MATCH, REGARDLESS OF AGE. This means that any children and adolescents, regardless of age, require a Ticket to enter the Stadium.

1.6. These Sales Regulations do not apply to, and do not govern, the application, issuance and use of other personalised identification documents (Fan ID) which, pursuant to Federal Law No. 108-FZ of 7 June 2013 are

required by the Russian authorities in connection with the Competition, such as for the purpose of entering or exiting the Russian Federation or access to a Stadium. FIFA does not assume any liability or responsibility in respect of the application, issuance and use of such identification documents (Fan ID). FIFA shall incur no liability whatsoever for (i) failure to perform or improper performance of its obligations under the Ticket Sales Agreement (except for the cases of willful misconduct) and/or (ii) any damage incurred by the Ticket Holder in case where such failure to perform or improper performance of obligations took place or the damage was incurred as a result of or in connection with the Fan ID operation (including, without limitation, the development, issuance, support, operation, delivery, verification and use of such Fan IDs irrespective of the person actually performing such operations).

2. TICKET APPLICATION FORM 2.1 The Ticket application form made available by FIFA, the FTO, the FWCTC or any other third party authorised by FIFA, is the only means through which an individual may request to purchase a specified number and category of Tickets for Matches in accordance with the terms and conditions of the Ticket application form, including, without limitation, these Ticket Sales Regulations (“Ticket Application Form”).

2.2 The individual completing and submitting the Ticket Application Form (“Ticket Applicant”) will be solely responsible for the accurate content of the Ticket Application Form and its submission in a timely and complete manner pursuant to these Ticket Sales Regulations and the Ticket Application Form. Inaccurate, late or incomplete Ticket Application Forms will be rejected by FIFA. Additional notes, requests, attachments, appeals, changes or further alterations to the standard offer by the Ticket Applicant will not be considered or accepted by FIFA. Any acceptance by FIFA is based on the assumption that all information provided by the Ticket Applicant is fully accurate and correct. In the event that, at any time subsequent to FIFA’s partial or full acceptance of the Ticket Applicant’s offer, FIFA detects in the content provided by the Ticket Applicant any inaccuracy or deviation from the standard offer, such acceptance shall not be deemed nor construed as FIFA’s acceptance of such inaccuracy or deviation from the standard offer and FIFA may, fully or partially, cancel the Tickets allocated to the Ticket Applicant and terminate the Ticket Sales Agreement, pursuant to the 2018 FIFA World Cup Russia™ General Terms and Conditions for the Use of Tickets (“GTCs”) and these Ticket Sales Regulations.

3. SELECTION OF TICKET CATEGORIES 3.1 In general, FIFA will sell Tickets in four (4) different price categories, defined as Ticket category 1 to 4 (“Ticket Category”), with Ticket Category 1 representing the highest price category and Ticket Category 4 the lowest price category. Under these Ticket Sales Regulations, FIFA sells Tickets for all Matches only in Ticket Cate

Documents

Official Ticket Application Form - FIFA.comresources.fifa.com/mm/Document/Tournament/Ticketing/02/... · 2017-12-05 · TICKET CONFIRMATION If Tickets are available and FIFA partially