Offshoresoft (B.Plan on Establish Call Center in Pakistan)

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  • 8/14/2019 Offshoresoft (B.Plan on Establish Call Center in Pakistan)

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    Pfoea mg dmkpakpt

    Axadqplwa Tqbbfr|Dhfzpar 69 Lkprm`qdplmk pm pha oqtlkatt ZefkPhaba mg pha oqtlkatt zefk+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:4Lkprm`qdplmk pm pha oqtlkatt zefk+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:4Ofdcnrmqk` mg pha oqtlkatt zefk+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:4

    Moiadplwat mg pha oqtlkatt zefk+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:4Elblpfplmkt mg pha oqtlkatt zefk++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:4

    Dhfzpar ?9 @atdrlzplmk mg pha oqtlkatt dmkdazp fk` oqtlkatt^hfp lt OZM (Oqtlkatt zrmdatt Mqptmqrdlkn,++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:0Mqptmqrdlkn fk` Mgg thmrlkn++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:0^hfp tarwldat dfk oa mqptmqrda` grmb Zfcltpfk+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:1OZM phrmqnh dfee dakpart++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:7Dfee Dakpar dfpanmrlat+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:7Dfee Dakpart dfpanmrlya` o| Mzarfplmkt++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:>Dfee Dakpar dfpanmrlya` o| Tlya++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:8Dfee Dakpar Dhfrfdparlya` o| p|za mg tarwldat++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++: dfee dakprat `azak`lkn mk pha

    oqtlkatt mg pha delakpt+

    ?+0+66 Mphar P|zat mg Dfee Dakprat lkdeq`a9 ^ao Akfoea` Dfee Dakpra

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme

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    Dhfzpar ? @atdrlzplmk mg Oqtlkatt Dmkdazp fk` pha Oqtlkatt

    F ~ao akfoea` dfee dakpra akhfkdat pha aggadplwat mg pha mrnfkltfplmkt o| eapplkn DT_t ~mrc

    gmr phab lk pha gmeem~lkn ~f|t

    m O| ^ao Zmz3 phlt lt f tmqrda mg f`warpltabakp+ F zmz qz tdraak fzzafrt mk f ~aozfna ~lph

    f tdrlzp fomqp pha mrnfkltfplmk+

    m ^ao Dfee"ofdc tarwlda lt elca f dqtpmbar tarwlda o| dfeelkn ofdc pm pha wltlpmrt mg pha

    delakpt ~aotlpa

    m ^ao Dhfp lt fetm f dqtpmbar tarwlda oqp hara f elwa dhfp lt `mka lktpaf` mg tapplkn qz f dfee

    plba fk` phak dfeelkn ofdc fp phfp plba+ ^ao dhfp lt oadmblkn bmra zmzqefr ft pm zrmwl`a

    nql fkda fomqp pha zrm`qdp fk` raefpa` zrmda`qrat pm tfeat+ Phlt lt f nmm` tarwlda lg

    mrnfkltfplmkt ~fkp pm caaz lk `lradp pmqdh ~lph phalr dqtpmbart elca% @aee+

    m ^ao Zqth nlwat wltlpmrt pm pha delakpt ~aotlpa f nql`a` orm~tlkn

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme 6:

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    Dhfzpar 4 Fkfe|tlt mg OZM lk Zfcltpfk

    4+6 FKFE\TLT MG OZM LK ZFCLTPFK

    Lk Zfcltpfk% OZM lt nmlkn phrmqnh f bl``ea zhfta ~hara pha lk`qtpr| hft `awaemza` oqp |ap

    kmp raf`| pm oa dfeea` fk f`wfkda` mka+ Phlt bafkt% pha nrmqk` lt raf`| fk` empt mg zmpakplfe

    lt phara pm fwfle grmb phlt+ Phmqnh% Zfcltpfk lt tplee kmp foea pm fwfle grmb mqptmqrdlkn lk

    ba`ldfe fk` mphar glae`t oadfqta mg efdc mg zrmgattlmkfet mg lkparkfplmkfe tpfk`fr`t |ap%

    Zfcltpfk lt oakaglplkn grmb dfee dakprat ft phlt ravqlrat iqtp qk`artpfk`lkn fk` tzafclkn lk

    Aknelth efknqfna fk` tmba padhkldfe ckm~ea`na tzadlgld pm pha delakp ~hmb |mq razratakp+

    Phmqnh pha oqtlkatt lt eqdrfplwa% |ap phara fra tmba ~afckattat fk` phrafpt pmm% phfp fra

    raefpa` pm lp+ Ca| tpraknpht fk` ~afckattat mg OZM tadpmr lk Zfcltpfk lkdeq`a gmeem~lkn9

    Tpraknpht

    Nmwp+ Lkdakplwat (LP Zfrct% pfx lkdakplwat%

    qklkparrqzpa` zm~ar tqzze|% 6::!

    m~karthlz o| gmralnkart% Lkparkap Bardhfkp

    Fddmqkpt o| TOZ% apd+,

    Tpfpa mg" pha" frp padhkmemn| fk`

    lkgrftprqdpqra

    Lkparkap"elparfpa hqbfk ratmqrda

    Dmtp aggadplwakatt lk parbt mg efomqr

    fk` lkgrftprqdpqra

    ^afckattat

    Zmmr bfrcap zardazplmk

    Axzarlakda awfzmrfpat ft lk`lwl`qfet

    `mkp zardalwa lp ft dfraart fk` t~lpdh

    >X?0 dfee dakprat dfrrlat rltc `qa pm

    zmmr ef~ fk` mr`ar tlpqfplmk fbl`

    rltlkn drlba rfpat

    Nak`ar avqfelp| bf| kmp gqegle

    lkparkfplmkfe tpfk`fr`t `qa pm dqepqrfe

    kmrbt

    Mzzmrpqklplat

    Lkdraftlkn nmwp lkparatp o| tqzzmrplkn

    pha tadpmr (lk`qtpr|,

    Prflka` lk`lwl`qfet fwflefoea `qa pm

    nrm~lkn tadpmr

    Efrna zmzqefplmk ~lph lkdraftlkn

    lkdmba eawaet bfca f oln bfrcap gmr

    lkparkfplmkfe dmbzfklat

    Bmra fk` bmra dmbzfklat nm gmr

    mqptmqrdlkn

    Phrafpt

    Zmelpldfe lktpfolelp|

    ^mre`~l`a parrmrltb fk` lbzmrpfkda

    mg mzpldfe glora

    @mbatpld fk` lkparkfplmkfe

    dmbzaplplmk lk pha tadpmr

    _adattlmk fk` ratqeplkn demtqra mg

    bfk| lkparkfplmkfe mzarfplmkt

    4+? Dmbzfrfplwa Fnakp tfefr| rfpat9

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme 66

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    Dhfzpar 4 Fkfe|tlt mg OZM lk Zfcltpfk

    Zmtlplmk Fkkqfe Tfefr| Fkkqfe Tfefr| (ZC_, Fkkqfe Tfefr| (QT@,

    Fnakp 600%::: ?%1:0

    Tqzarwltmr Dfee Dakpar ?70%::: 0%1

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    Dhfzpar 4 Fkfe|tlt mg OZM lk Zfcltpfk

    4+4 Mggthmra emdfplmk Fpprfdplwa Lk`ax9

    Fddmr`lkn pm F+ P+ Cafrka|t?::0 Mggthmra Emdfplmk Fpprfdplwakatt Lk`ax% lttqa` lk pha glrtp

    vqfrpar mg ?::0% Lk`lf lt pha tpfr zargmrbar lk pha ?::0+ Lp dfzpqra` pha pmz tzmp o| fdmbgmrpfoea bfrnlk% `qa pm lpt tprmkn blx mg em~ dmtpt fk` tlnklgldfkp `azph lk hqbfk

    ratmqrdat+ Lk G\ ?::4":0% pha LPAT"OZM tanbakp demdca` rawakqat mg QT$ 4+7 oleelmk

    radmr`lkn f nrm~ph mg 07! ft dmbzfra` pm 1

    ?:6?% fp f DFN_mg 41! mwar pha ?::4"6? zarlm`+7

    Dhlkf.t wftp efomr zmme fk` em~ dmtpt tadqra` lp tadmk` zefda lk pha lk`ax% fephmqnh lp efnt

    oahlk` Lk`lf lk parbt mg axzarlakda fk` mphar ca| gfdpmrt tqdh ft LP fk` bfkfnabakp

    a`qdfplmk% efknqfna tcleet% dmkdarkt fomqp lkpaeeadpqfe zrmzarp| fk` mwarfee dmqkpr| rltc+

    Bfef|tlf fk` pha Dyadh _azqoeld% phlr` fk` gmqrph lk pha lk`ax% hf` febmtp l`akpldfe

    tdmrat+

    Glgph zefda lk pha lk`ax ~akp pm Tlknfzmra+ Fephmqnh kmp p|zldfee| dmktl`ara` f em~"dmtp

    emdfplmk% Tlknfzmra rabflkt f gfwmra` `atplkfplmk gmr ranlmkfe tarwlda gqkdplmkt `qa pm lpt

    axdaeeakp a`qdfplmk fk` efknqfna tcleet% tqzarlmr lkgrftprqdpqra fk` zrm"oqtlkatt pfx fk`

    ranqefpmr| akwlrmkbakp+

    Pha rfkct mg mphar dmqkprlat fra deafre| thm~k lk pha glnqra oaem~9

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme 64

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    Dhfzpar 4 Fkfe|tlt mg OZM lk Zfcltpfk

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme 60

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    Dhfzpar 0 Mwarfee Tdha`qea

    Mwarfee tdha`qea9

    0+6 ^hara pm Dmktprqdp f Dfee Dakpar9

    F dqtpmbar `mat kmp dfra ~hfp f dfee dakpar lt kmr ~hara f dfee dakpar lt emdfpa + ^hfp rafee|

    bfppart lt hm~ ~aee pha dfee dakpar razratakpfplwa prafpt fk` nraapt dqtpmbart+ Pha dfee dakpar

    dfk oa bfkka` o| mka pm fk lkglklpa kqboar mg dqtpmbar tarwlda razratakpfplwat+ Lp dfk oa

    emdfpa` lk f dmrkar mg f ratl`akda% lk pha ofdc rmmb mg f hmpae mr mphar oqtlkatt% lk pha elorfr|

    mg f qklwartlp| mr fnflk% mk pha pmz gemmr mg f bfrcap% mr ~hara phara lt Lkparkap lt fwflefoea+

    Pha dfee dakpar mg pm`f| fk` pha gqpqra hft km elblpt pm pha lbfnlkfplmk+ >

    0+? Dfee Dakpart ft Zrmglp Dakpart9

    Pm`f|% bmra fk` bmra mrnfklyfplmkt fra pr|lkn pm bfca phalr dfee dakpart oadmba zrmglp

    dakpart% ratzmktloea gmr fpprfdplknrfphar phfk `rflklknrawakqat+ Lk mr`ar pm f`` wfeqa pm

    pha dmrzmrfplmk% dfee dakpart fra axzadpa` pm drafpa ka~ ~f|t pm bfca pha bmtp mg pha

    dqtpmbar raefplmkthlzt pha| bfkfna+ Phalr nmfe lt pm drafpa zrmnrfbt phfp bfxlblya dqtpmbar

    tfpltgfdplmk% fk` hakda rawakqa% ~hlea blklblylkn bfrcaplkn fk` tfeat dmtpt+ Phqt% pha dfee

    dakpart fra axzadpa` pm drmtt"taee fk` qz"taee zrm`qdpt fk` tarwldat ~hlea fetm lkdraftlkn

    abzem|aa rapakplmk rfpat phrmqnh lkkmwfplwa zrmnrfbblkn+ Nlwak phlt ka~ gmdqt% bfk|mrnfklyfplmkt fra phmrmqnhe| awfeqfplkn hm~% ~hak fk` ~hara pm mzak phalr ka~ dfee dakpart+

    0+4 Zarblttlmkt9

    Awak ZPDE ~aotlpa tpfpat phfp pha dfee dakpar oqtlkatt hft akmrbmqt nrm~ph zmpakplfe `qa pm

    qkzrada`akpa` nrm~ph lk tarwlda lk`qtprlat mg pha `awaemza` dmqkprlat+ Pha tlpa fetm tpfpat%

    ZPDE lt kmp mke| lkparatpa` lk rawakqa nakarfplmk oqp fetm lkparatpa` lk nakarfplkn ka~

    abzem|bakp mzzmrpqklplat+ @ltdmwar pha nmwarkbakp mg Zfcltpfkt zmtlplmk mk dfee dakpart

    fk` tzadlfe zarblttlmkt phfp fra ravqlra` fp8

    Dfee dakpar oqtlkatt lt kmp leeanfe+ Pha nmwarkbakp mg Zfcltpfk akdmqrfnat lp% nlwat

    lkdakplwat% fk` nlwat dhafzar ofk`~l`ph fk` em~ar pfxat+ ^a ~lee tqbbfrlya tmba mg pha

    `apflet mg pha zarblttlmkt ravqlra` lk Zfcltpfk+ ZPDE hft fk lkpardmkkadp fnraabakp gmr dfee

    dakpar mzarfpmrt+ Pha fzzeldfkp ~lee baap darpflk ravqlrabakpt fk` zratakp f oqtlkatt zefk

    fk` dmbzfk| zrmglea+ Lk f` lplmk% ranltprfplmk ~lph pha Dmbzfk| _anltprfr Mgglda lt

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme 0

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    Dhfzpar 0 Mwarfee Tdha`qea

    kadattfr|+ Pha fzzeldfkp bqtp f`hara pm pha eanfelplat lkwmewa` ~lph pha Zfcltpfk

    Paeadmbbqkldfplmk (ramrnfklyfplmk, Fdp 6

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    Dhfzpar 0 Mwarfee Tdha`qea

    Zm~ar ofdc"qz fwflefoea+

    Flr"dmk`lplmka` ~mrc zefda+

    Tfpaeelpa ofk`~l`ph fwflefoea lk dfta mg efk`elka ofk`~l`ph zrmoeab

    Fttltpfkda lk fk| zrmoeab phfp frltat+

    Fwflefolelp| mg Gloar Mzpld Dmkkadplwlp|

    Dfr Zfrc

    Tadqrlp| tarwldat

    TPZt fra emdfpa` fp pha gmeem~lkn emdfplmkt9

    TPZ"L F~fbl Bfrcfy% Ltefbfof`

    TPZ"LL Awfdqaa Prqtp Dmbzeax% Ltefbfof`

    TPZ Fl~fk"a"Lvofe% Efhmra

    TPZ fp Kaptme Oqle`lkn Efhmra

    Kfplmkfe LP Zfrc% Daftart Pm~ar% Cfrfdhl

    ^a hfwa `adl`a` pm atpfoelth mqr MggthmraTmgp fp pha TPZ mg F~fbl Bfrcfy% Ltefbfof`+ Pha

    raftmk oalkn lpt pha dfzlpfe ~lph fddatt pm hqna kqboar mg ratmqrdat fk` pfeakp zmmet+

    0+7 Axzfktlmk fk` nrm~ph tprfpan|9

    Fp pha tpfrp ~a fra dmkpabzefplkn pm efqkdh f `mbatpld dfee dakpar ~lph f 7> kqboar mg fnakpt+

    Oftldfee| ~a ~mqe` mggar dqtpmbar tqzzmrp tarwldat pm axltplkn bqeplkfplmkfe dmbzfklat lk

    Zfcltpfk zfrpldqefre| lk pha paeadmb tadpmr ft phata clk`t mg delakpt fra raf`le| fwflefoea+ Phak

    fgpar tmbaplba ~a ~mqe` pr| pm tprafbelka mqr mzarfplmkt fk` axzfk` mqr tarwlda zmrpgmelm+

    Phlt ravqlrat f nrafp `afe mg prflklkn gmr pha tpfgg tm ft pm avqlz phab ~lph kqpt fk` omept mg

    mqpomqk` paeabfrcaplkn tfeat tcleet+ Lk phlt ratzadp mqr pfrnap bfrcap ~mqe` oa zrlbfrle|

    Fbarldfk bfrcap+ ^a ~mqe` atpfoelth f wlrpqfe mgglda fp Bfkhfppfk fp blklbfe dmtpt fk` pr|pm taac oqtlkatt mzzmrpqklplat lk pha QT bfrcap+

    Ft zfrp mg mqr axzfktlmk tprfpan| ~a ~mqe` fetm pr| pm atpfoelth elkcfnat ~lph pmz kmpdh

    qklwartlplat lk Ltefbfof` ~hara grmb ~a ~mqe` nap f raf`| tqzze| mg grath nrf`qfpat ~hm fra

    lkkmwfplwa fk` dmqe` phlkc mqptl`a pha omx+ Hm~awar% phlt ~mqe` ravqlra tmba plba fk`

    zfplakda+

    0+7+6 Mzaklkn qz f Wlrpqfe Mggldafp Bfkhfppfk ft axzfktlmk tprfpan|9

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme 6>

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    Dhfzpar 0 Mwarfee Tdha`qea

    ^a dfk tpfrp mgg ~lph f $

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    Dhfzpar 1 Bfrcaplkn Zefk

    Bfrcaplkn Zefk

    1+6 Tfeat Pfdpldt

    ^hfp% hm~ fk` pm ~hmb pm taee=Emmc ~hm ~fkpt ~hfp= _afdh pm hlb lk aggadplwa ~f| tm kaxp plba ha `abfk`t grmb |mq pha

    tfba tarwlda fk` raelfolelp|+6: Taee ~hfp ~lee oa `abfk`a` tmmk+ Dqrrakpe|% QT lt f hmp

    bfrcap grmb tfeat zartzadplwa+ Prf`lplmkfe ~f|t mg rafdhlkn dmktqbart dfk kmp oa fzzela` pm

    rafdhlkn dmktqbart mg bm`ark fna+ aOf| fk` tqdh tmqrdat l`akplgla` ka~ ~f|t pm rafdh

    dmktqbart+ Oqp tplee bmra lkkmwfplmk dfk oa `mka lk pha glae` o| fkfe|tlkn ~hara aOf| lt

    efdclkn oahlk`% ftc dmktqbart gmr ka~ ~f|t fk` |mq zrmwl`a ~hfp pha| ~fkp+ Dmktqbar lt

    pha Clkn fk` pha| bqtp oa prafpa` elca Clknt pm tqddatt+ Phara fra tm bfk| mrnfklyfplmkt

    |mq dfk taee gmr elca9 hmpaet% ofkct% prfwae fnakdlat% flrelkat% zhfrbfdlat% lktqrfkda

    dmbzfklat% fk` bqdh bmra+

    1+? Bmra nrafp l`aft gmr taeelkn9

    Phata fra iqtp f ga~ tdakfrlmt rfknlkn grmb war| tlbzea pm bmra axpaktlwa mzarfplmkt+

    Ofdc mggldat fk` dfee dakprat lk Zfcltpfk dfk `m fee pha gmeem~lkn fk` bmra gmr hmtp

    dmbzfklat lk pha QTF+

    Pfca zlyyf `aelwar| mr`art+

    _abmpae| dmbzeapa fddmqkpt zf|foea gmr fk| tlya mg oqtlkatt% zrlkplkn dhadct fk`

    tappelkn ofkcfddmqkpt+

    Drafpa bf`a"pm"mr`ar nraaplkn dfr`t mr fk| mphar zrm`qdp+

    Tmeldlp`mkfplmkt gmr dhfrlplat+

    A`lp mr prfktefpa ommct fk` mphar `mdqbakpt+

    Bfca ~fca"qzdfeet lk lkkmwfplwa ~f|t pm baap afdh dqtpmbart kaa`t+

    Pfca defttlgla` f`t+

    Lkparwla~ bqepl"elknqfe imo fzzeldfkpt gmr pha hmtp dmbzfk|+

    Tdha`qea fzzmlkpbakpt+

    Hfk`ea abflet fk` dfeet gmr ka~ fk` dmkplkqa` ~fpar fk` dmggaa `aelwar| tarwldat pm

    oqtlkattat+

    Pafdh tpq`akpt mkelka+

    Fttltp nrf`qfpa tpq`akpt fk` dmeeanat ~lph ratafrdh+

    Mggar wlrpqfe tadrapfr| tarwldat% zfrp"plba mr gqee"plba% elca Zfeb Zlempt phfp hfwa f

    zartmkfelp|+

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme 0

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    Dhfzpar 1 Bfrcaplkn Zefk

    Hmba"ofta` oqtlkattat fra f hlp& Tpfrp oln mr tpfrp tbfee% oqp tpfrp tbfrp+ Bfca tqra |mq hfwa

    pha oftldt gmr |mqr dfee dakpra% gftp Lkparkap fddatt fk` f Wlrpqfe Zhmka Elka+ Tpfrp ~lph grmb f

    mka zartmk pm f 6::: zartmk dfee dakpra+ F ~mbfk dfk tlp fp hmba fk` ~mrc+ F |mqkn zartmk

    fna 67 fk` qz dfk ~mrc fp hmba+Bfk| mg phata |mqkn zamzea fra tlpplkn hmba feraf`| lk

    Zfcltpfk `mlkn phalr hmba~mrc fk` bfclkn grlak`t mkelka fp pha tfba plba+ Pha| fra

    axprabae| Aknelth fk` dmbzqpar elparfpa fk` emwa pm pfec fk` thfra dqepqrat+ Tm bqdh dfk oa

    fdhlawa` ~lph pha padhkmemn| phfp lt fwflefoea pm |mq fk` ba+ Bmtp mg qt fra efpa% oqp ~a fra

    kmp pmm efpa+ Phfp lt pha raftmk gmr phlt tablkfr+ Lpt kmp pmm efpa+

    1+4 Tpfrp ~lph Di+Dmb9

    Lg ~a pfca f emmc fp dmbblttlmk iqkdplmk ~aotlpa ~hara phara fra fk qkelblpa` kqboar mg

    mzzmrpqklplat pm oa |mqr m~k ofdc mgglda mr dfee dakpar gmr QTF oqtlkattat+ 66@meefr _akp

    f Dfr rakpfe tarwldat% Cbfrp rapfle ~ao mr`art% QTF Pm`f| ka~tzfzar `aelwar| tqotdrlzplmkt%

    ^frkar Ormphart thmz% M? bmolea tarwldat% bmrpnfna fk` fqpm emfkt gmr A"Emfk=%

    abzem|bakp f`t gmr hmpimot+dmb ~lph $1: zar tlnkqz fk` $6 zar eaf`% pm`mgqp+dmb tmddar

    tfeat fp 6:! zar mr`ar zefda`% fk` bmra+ Nm pm DIt ~ao tlpa fk` tqrg pha 6:::t mg

    mzzmrpqklplat gmr bfclkn zrmglp rlnhp f~f| ~lph |mqr m~k dfee dakpar+

    Dhmmta pha bfrcap phfp bfpdhat pha zrm`qdpt |mq fra taeelkn+ Taee daee zhmkat= FP' P nlwat

    phab f~f| gmr graa pm phalr dqtpmbart% fk` pha| nlwa |mq $6:: zar dqtpmbar phfp |mq tlnk qz+

    Dqtpmbar kaa`t vqfelp| F dra`lp pm nap phlt+ \mq kaa` pm ckm~ hm~ pm dhadc zamzea.t dra`lp+

    Prfkt Qklmk% Axzarlmk% fk` Avqlgfx+dmb hft phlt+ \mq zf| $6 zar kfba gmr phmta ~lph

    axdaeeakp dra`lp+

    DI abzm~art |mq pm zfrpkar ~lph phalr f`warpltart% pm attakplfee| oa mka mg phalr ofdc mggldat+

    Hm~ `mat lp ~mrc= Fk f`warpltar imlkt DI fk` zefdat fk f` Zqoelthart elca |mq fzze| pm imlk

    pha f`warpltar.t zrmnrfbt mg |mqr dhmlda+ Lg |mq fra fddazpa`% |mq lkdeq`a pha f`warpltar.t

    mggart mk |mqr ~ao tlpa+ ^hak f wltlpmr pm |mqr ~ao tlpa bfcat fk fdpqfe zqrdhfta mkelka mr

    tmbaplbat iqtp gleet mqp f gmrb% phfp prfktfdplmk lt prfdca` fk` radmr`a` o| DI+ Dmbblttlmk

    Iqkdplmk hfk eat fee mg pha dmeeadplmk fk` zrmdattlkn ravqlra` gmr aktqrlkn gflr fk` plbae|

    dmbblttlmk zf|bakp gmr |mq% fk` fee mg pha f`blkltprfplmk fk` warlgldfplmk kadattfr| pm

    aktqra vqfelgla` tfeat fk` eaf`t gmr pha f`warpltar+

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme ?:

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    Dhfzpar 1 Bfrcaplkn Zefk

    ^hfp fra pha oakaglpt pm qt mg oalkn fk mqptmqrda` tfeat dakpar gmr DI.t f`warpltart= Phlt ofdc

    mgglda tapqz lkdeq`at hfwlkn |mqr fddmqkp bmklpmra` o| fk lk`azak`akp phlr`"zfrp|% tlknea

    lkpargfda pm bfkfna bqeplzea f`warpltart mk |mqr ~ao tlpa% tlknea L@ fk` zftt~mr` pm fddatt

    fee |mqr fddmqkpt% mka dmktmel`fpa` bmkphe| zf|bakp wlf `lradp `azmtlp pm |mq% zf|bakp

    fwflefoea lk 67 dqrrakdlat% rafe"plba prfdclkn fk` razmrplkn mkelka% hqk`ra`t mg vqfelp|

    f`warpltart (hmtp dmbzfklat,% bqeplzea elkc p|zat fk` mggart pm dhmmta grmb% mkelka

    zrm`qdplwlp| pmmet% graa tarwlda fk` tqzzmrp% mkelka ckm~ea`na ofta% fk` graa tlnk"qz+

    Mka mg pha bmtp gravqakpe| ftca` vqatplmkt zamzea ft nap fomqp DI lt /Dfk L zfrpldlzfpa lg L

    elwa mqptl`a pha dmqkpr|=

    \at% Dmbblttlmk Iqkdplmk lt fdplwae| bfclkn fee mg phalr tarwldat bmra qtar"grlak`e| gmr

    zqoelthart fk` f`warpltart ~hm ratl`a mqptl`a pha Qklpa` Tpfpat+ Zqoelthar dmbblttlmkt fra

    zfl` lk bqeplzea dqrrakdlat% fk` zqoelthart dfk tap phalr dqrrakd| zragarakda ~hak pha| tlnk

    qz mr lk phalr Fddmqkp Lkgmrbfplmk mkelka+ Dmbblttlmk Iqkdplmk tarwldat delakpt lk pha QC

    fk` Lraefk` grmb phalr Emk`mk mggldat% fk` fee mphar delakpt fra tqzzmrpa` phrmqnh mqr QT

    haf`vqfrpart lk Tfkpf Ofrofrf% DF+/ Awak DI rafelyat pha lbzmrpfkda mg bfclkn mqptmqrdlkn

    qtar"grlak`e| fk` fwflefoea pm phmta mqptl`a mg pha QTF+

    Mzak f DI fddmqkp pm`f|+ Tpfrp ~lph |mqrtaeg ft pha dfee dakpar fnakp fk` phak f`` bmra

    fnakpt ft |mqr oqtlkatt nrm~t+ Phak% lk km plba% |mq fra pha bfkfnar mg mphart `mlkn phlt gmr

    |mq+ DI lt mka mg pha aftlatp ~f|t pm nap tpfrpa` mk taeelkn+ \mq `mk.p hfwa pm oan gmr dfee

    dakpar dmkprfdpt+ Pha| dmba pm |mq+ DI feem~t |mq pm dhmmta grmb 61:: bardhfk`ltart+

    Fnflk% pha mzzmrpqklplat taab qkelblpa`+ Taee QTF Pm`f| mr Ka~ \mrc Plbat rlnhp hara lk

    Zfcltpfk+ _ababoar% |mq bqtp ratafrdh pha zrm`qdpt fk` tarwldat |mq zefk pm taee+ Gmr

    axfbzea% raf` pha Ka~ \mrc Plbat fp hppz9--~~~+k|plbat+dmb-+ \mq dfk tlnk qz lk 1

    blkqpat ft fgglelfpa rlnhp km~+ Phlkc mg phlt+ Lg |mq dfeea` Ka~ \mrc Plbat 1 |afrt fnm%

    ftclkn pm taee gmr phab% lp ~mqe` kmp hfwa oaak zmttloea+ Di+dmb bfcat phlt fk` bmra

    zmttloea+ Qta DI pm tpfrp taeelkn gem~art% daee zhmkat% @TE elkat% ka~tzfzart% thmat+++ lp.t qz

    pm |mq& Lpt pha tlbzeatp ~f| pm nap tpfrpa` pm qplelya |mqr dfee dakpar+ Taee mka tqotdrlzplmk gmr

    pha Ka~ \mrc Plbat+ Pfca pha mr`ar+ Zratt tqoblp+ \mq nap $?1 zar mr`ar+ Zrmdatt mkadqtpmbar gmr f @TE elka% fk` bfca $>1 zar elka+ Oa fk fgglelfpa gmr FME fp $1: zar dqtpmbar

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme ?6

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    Dhfzpar 1 Bfrcaplkn Zefk

    tlnkqz+hppz9--~~~+di+dmb+

    1+0 F Dfta lk Gmdqt9 KaxPae9

    KaxPae% `lnlpfe daeeqefr dmbbqkldfplmk tarwlda zrmwl`ar hft fomqp 6::: dfee dakprat aknfna`

    lk zrmwl`lkn dqtpmbar tarwlda femkn ~lph tarwldat elca padhkldfe tqzzmrp fk` paeabfrcaplkn+

    KaxPae lt zf|lkn $?1:: zar bmkph zar DT_ ~hldh bfcat f rmqnh fbmqkp mg $4b zar |afr+

    $4b mk f ofta tfefr| lt f oln fbmqkp fk` tplee lg ~a f`` oakaglpt pm DT_t% lp bfcat f oln

    fbmqkp+ ^hfp thmqe` KaxPae `m pm tfwa oln bmka| grmb pha oftld dmtpt= Pha fkt~ar lt pm

    mqptmqrda lpt tarwlda pm Zfcltpfk & Pha tfba tpfgg dfk oa hlra` gmr iqtp $61: zar bmkph lk

    Zfcltpfk f gfr eatt dmtp & Pfclkn kmpa mg mphar dmtpt elca rakpt% lkgrftprqdpqra fk` lktqrfkda

    dmtpt% KaxPae ~lee kmp oaelawa lp hm~ bqdh lp dfk tfwa&

    1+1 Tmqrdat mg `fpf mk ~hfp% hm~ fk` ~hmb pm taee9

    Ft pha rqeat mg pha nfba fra dhfknlkn vqldce| gmr glk`lkn tmeqplmkt pm pha zrmoeabt% tfba lt

    fzzeldfoea pm pha rqeat mg tafrdhlkn gmr lkgmrbfplmk+ Elcae|% ~a gmqk` phfp fk lbzmrpfkp

    tmqrda mg nfpharlkn lkgmrbfplmk fomqp ~hldh zrm`qdp lt lk hlnh `abfk` lt aof|+dmb+

    Tlblefre|% ~a ~ara vqlpa fbfya` o| `ltdmwarlkn tmba ~aotlpat phfp nlwa lkgmrbfplmk fomqp

    gfx kqboart% abfle f` rattat fk` paeazhmka kqboart fomqp fk|mka lk QTF+ ^a fra

    bakplmklkn QTF oadfqta mqr pfrnap bfrcap gmr paeabfrcaplkn lt QTF6?+ Phata ~aotlpa fra

    ~~~+i?+dmb% ~~~+c>+kap+ Gmr bmra zartmkfe zqrzmtat% ~a gmqk` |fhmm nrmqzt fk`

    ~~~+ldv+dmbdhfp rmmbt war| tqddattgqe+

    O| fee phlt% ~a bafkp pm thm~ phfp lkgmrbfplmk lt kmp tdfrda fk` axzaktlwa fk` phlt lt f war|

    akdmqrfnlkn gmr pha mqptmqrdlkn tadpmr oadfqta paeabfrcaplkn lt raelat drqdlfee| mk

    lkgmrbfplmk+ Fk` ha ~hm axzemlpt lkgmrbfplmk aggadplwae|% ~lee eaf` pha bfrcap+

    1+7 Nap zqoeldlp|&

    Nap |mqr dfee dakpra eltpa` mk zfcltpfkdfeedakpra+dmb fk` phara fra mphar ~aotlpat pmm gmr phlt

    zqrzmta+ Fgpar phlt% mka mg pha tpfgg mr pha m~kar kaa`t pm hfwa tmba elppea prflklkn lk dfee

    bfkfnabakp+ Gmr phlt zqrzmta% tmba war| nmm` dmqrtat fra mggara` o| LDBL (Lkdmblkn Dfeet

    Bfkfnabakp Lktplpqpa,+ Phata fra mkelka dmqrtat grmb~~~+lkdmblkn+dmb+ Pha dmqrtat fra

    flba` pm zrazfra dfee dakpra zrmgattlmkfet gmr lbzrmwa` oqtlkatt ratqept+

    F efrna kqboar mg Zfcltpfklt dmbzrahak` fk` tzafc Aknelth ft phalr tadmk` mr phlr`

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme ??

    http://www.j2.com/http://www.k7.net/http://www.k7.net/http://www.k7.net/http://www.icq.com/http://www.icq.com/http://www.incoming.com/http://www.incoming.com/http://www.k7.net/http://www.icq.com/http://www.incoming.com/http://www.j2.com/
  • 8/14/2019 Offshoresoft (B.Plan on Establish Call Center in Pakistan)

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    Dhfzpar 1 Bfrcaplkn Zefk

    efknqfna% fk` kmp iqtp grmb emdfe Aknelth eattmkt+ Lp lt oadfqta mg pha Lkparkap% ~hara Aknelth

    lt pha bflk efknqfna qta`+ Pha tfba Zfcltpfkl dlplyakt ~hm dfkkmp fggmr` bfk| eqxqrlat mg

    elga hfwa gmqk` ~f|t pm qta pha Lkparkap+ Lp bf| deafre| tqrzrlta bfk| pm ckm~ pha kqboar mg

    Zfcltpfklt ~hmta tadmk` efknqfna Aknelth lt vqlpa geqakp% lk gfdp+ Phlt Lkparkap ~a fra

    tzafclkn mg hft feem~a` pha thfrlkn mg Zfcltpfkl dqepqra fk` Aknelth efknqfna fbmkn zamzea

    fee mwar pha ~mre`+ Lp hft zrmwl`a` nmm` mzzmrpqklplat gmr Zfcltpfklt phfp ~ara% oagmra pha

    Lkparkap% qkhafr` mg+ Lp lt pha tfba Lkparkap phfp dfk abzm~ar pha dmqkpr| pm oa fbmkn pha pmz

    dfee dakpar dhmldat mg pha ~mre`+ ^a fra ragarrlkn% fnflk% hara pm WmLZ (wmlda mwar Lkparkap

    zrmpmdme,% kmp f b|tpar| oqp f tpfk`fr` frmqk` pha ~mre`+ Pha gqpqra mg emkn `ltpfkda dfeelkn

    lt hara km~% fk` lp lt phrmqnh pha Lkparkap+ ^h| oemdc phfp= ^h| oemdc pha pmme phfp ~lee haez

    bfca Zfcltpfk oa pha dfee dakpra dhmlda mg pha ~mre` fk` lbzrmwa tpfk`fr`t mg elwlkn= ^hlea

    Zfcltpfk mggart f tqotpfkplfe tfwlknt lk efomqr dmtpt mg `lggarakp p|zat mg dfee dakpra tarwlda

    razratakpfplmk gmr QTF dmbzfklat% lp fetm mggart bmra fk` oappar imot pm Zfcltpfkl dlplyakt+ Lp

    mggart pha tfba dlplyakt f dhfkda pm oqle` phalr abzem|bakp ratqbat ~lph axdaeeakp

    axzarlakda fk` ragarakdat+ Pha zmpakplfe ratqept awak lkdeq`a tmba tqrzrlta f`wfkpfnat pm

    omph dmqkprlat+ Pha QTF dmbzfk| ~hm ra`qdat lpt efomqr dmtpt ~lee oa foea pm zftt mk tmba

    mg phfp tfwlknt pm lpt dqtpmbar ofta+ Pha Zfcltpfkl dlplyak lbzrmwat hlt tpfk`fr` mg elwlkn phfp

    lbzrmwat pha emdfe admkmb| fk` awak `adraftat drlba+

    ^hfp bfcat Zfcltpfk f glrtp dhmlda gmr mqptmqrdlkn = Lp lt pha gem~ elparfpa zamzea ~hm qta

    Aknelth ft phalr tadmk` mr phlr` efknqfna% zamzea"grlak`e| mrlakpfplmk% f efrna zmme mg drafplwa

    fk` fbolplmqt lk`lwl`qfet% fk` `atzlpa blklbqb ratmqrdat fddatt pm lkparkap+ Pha zamzea% pha

    Lkparkap% WmLZ emkn `ltpfkda dfeelkn tmeqplmk% fk` akdmqrfnabakp o| pha nmwarkbakp dfk

    bfca Zfcltpfk pha dfee dakpra dhmlda% f rafelp|&

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme ?4

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    Dhfzpar 7 Glkfkdlfe Zefk

    Glkfkdlfe Zefk

    7+6 Wla~lkn grmb Lkwatpmrt zartzadplwa9

    @qa pm nemofeltfplmk fk` afta mg lkgmrbfplmk gem~% |mqkn Zfcltpfklt hfwa prflka` phabtaewat

    lk tpfpa"mg"pha"frp bm`ark a`qdfplmk lk LP+ Phata lk`lwl`qfet zrmwl`a vqfelp| phfp lt fp zfr

    ~lph zrmgattlmkfet grmb fk| `awaemza` dmqkpr|+ Phfp lt ~h| bmra fk` bmra dmqkprlat fra

    taaclkn Zfcltpfkl LP zrmgattlmkfet gmr phalr tmeqplmkt+ F vqfelp| tarwlda ~lph eatt dmtp lt fk

    admkmbldfe fk` takta bfclkn `adltlmk gmr phata dmbzfklat+

    Fl`a` ~lph akdmqrfnabakp grmb pha nmwarkbakp elca bfclkn LP zfrct% gqk lkn phab gmr

    tmgp~frat pm nap LTM

  • 8/14/2019 Offshoresoft (B.Plan on Establish Call Center in Pakistan)

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    Dhfzpar 7 Glkfkdlfe Zefk

    7+? Admkmbld Bm`ae gmr mqr MggthmraTmgp Dfee Dakpar

    \r 6 \r ? \r 4 \r 0 \r 1_awakqa 77 876 117

    ?1> 6?

    0 68 < 067

  • 8/14/2019 Offshoresoft (B.Plan on Establish Call Center in Pakistan)

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    Dhfzpar 7 Glkfkdlfe Zefk

    _awakqa zar bmkph (QT@, 2 Kqboar mg tafpt zar bmkph ) hmqrt zar `f| ) `f|t zar

    bmkph ) ofta rfpa lk QT@ ) zrmofolelp| mg tqddatt

    ^haraft% Hmqrt zar `f| 2 60 (Ft pha fnakpt ~mrc lk ? thlgpt% ~mrclkn hmqrt zar `f| zar

    fnakp 2 >, @f|t zar bmkph 2 ?? Lk mr`ar pm bfca phlt bm`ae bmra razratakpfplwa mg emdfe

    bfrcap dmk`lplmkt% ~a fttqba` fk fwarfna zrmofolelp| mg 47+0! tqddatt lk pha glrtp |afr mg

    mzarfplmk+

    Pha tqddatt rfpa lt% hm~awar% fttqba` pm lkdraftat ~lph pha zfttfna mg plba fk` rafdha`

    81+:! lk |afr"1 lk dfta mg pha fomwa bakplmka` gaftlolelp| razmrp+ Lp lt zarplkakp pm kmpa phfp f

    dfee dakpar dfk dhfrna hlnhar rfpat zrmnrattlwae| ~lph pha zfttfna mg plba+

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme ?7

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    Dhfzpar > Bfkfnabakp Pafb

    >+6 Bfkfnabakp Pafb

    >+? Pm hlra fk BOF mr f Tpraap Tbfrp _mf` Bftpar9

    ^hfp kaxp= Pm taee ~hfp |mq ~fkp pm taee lk f zrmgattlmkfe bfkkar% |mq ~lee zrmofoe| ~fkp pm

    hlra fk BOF ~lph zrmgldlakd| lk Aknelth efknqfna% tfeat bfkfnabakp% dmbzqpar% fk` zamzea

    tcleet% oqp lg ~a glk` tmbamka ~lph fee phmta tcleet ~hm `mat kmp hfwa fk BOF% ~a ~mqe` hlra

    hlb mr har+ Tmba mg pha tbfrpatp zamzea lk tfeat ~a hfwa dmba fdrmtt hfwa km a`qdfplmk zftp

    hlnh oqp zmttatt f tpraap tbfrp fpplpq`a+

    MggthmraTmgp dfk fggmr` pm hlra zrablqb razratakpfplwat fp $0:: pm $1:: zar bmkph+ Lk pha

    QTF% f dfee dakpar ~mqe` zf| tmbamka mg avqlwfeakp folelplat fk` axzarlakda $4::: zar

    bmkph+ Lp dmtpt grmb $4:%::: " $1:%::: oqp ft em~ ft $0:::-|afr lk pha efk` mg zqra

    (Zfcltpfk,+

    _fphar phfk mke| hlrlkn phmta ~hm m~k f zlada mg zfzar phfp tf|t pha| fra Bftpart nrf`qfpat%

    lp lt bmra lbzmrpfkp phfp pha| dfk aggadplwae| qta pha Lkparkap fk` padhkmemn| fk` ~hm hfwa

    alphar feraf`| dmbbqkldfpa` ~lph mr fra afnar pm dmbbqkldfpa ~lph Fbarldfkt+ Pha| thmqe`

    oa zamzea"grlak`e|% foea pm hfk`ea gfleqra ~lph f zmtlplwa fpplpq`a% oa fbolplmqt fk` oefh+

    >+4 Prflklkn Zrmnrfbt9

    Prflklkn gmr Dfee dakpar razratakpfplwat DT_t dfk oa omph mk"pha" imo ft ~aee ft mgg"pha" imo+

    Hm~awar% ~a fetm radmbbak` dmktl`arlkn pha gmeem~lkn vqatplmkt ranfr`lkn mqr dfee dakpar

    fk` mqr `atlra` prflklkn zrmdatt+

    6+ ^hak lt pha ka~ dakpar axzadpa` pm oa pfclkn fk` bfclkn dfeet=

    ?+ Hm~ bfk| abzem|aat fra ravqlra` fk` fp ~hfp zmlkpt lk plba=

    4+ Hm~ emkn lt pha prflklkn zrmnrfb=

    0+ Hm~ bfk| zamzea dfk f prflklkn deftt hme`=

    1+ Hm~ bfk| prflklkn defttat dfk oa tlbqepfkamqte| dmk`qdpa`=

    >+0Vqfelplat mg nmm` DT_

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme ?>

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    Dhfzpar > Bfkfnabakp Pafb

    >+0+6 Eltpaklkn% pha bmtp lbzmrpfkp ftzadp mg taeelkn9

    Pha bmtp aggadplwa ~f| mg napplkn ~hfp |mq ~fkp lt pm haez pha mphar zartmk nap ~hfp pha|

    ~fkp+ Pha dqtpmbar ~fkpt tmbamka pm eltpak pm hlb mr har& Nmm` dqtpmbar tarwlda

    razratakpfplwat qta pha zartmkt kfba lk f ratzadpgqe% grlak`e| bfkkar+ Pfca kmpat mk pha dfee

    pm ragar pm ft kaa`a`+ _atpfpa pha dqtpmbart dmkdarkt fk` kaa`t+ Tqbbfrlya drlpldfe zmlkpt

    fk` thm~ pha dqtpmbar pha| fra lk hlt omfp ~lph hlb raf`| pm fttltp lk fk| ~f|+

    >+0+? Zrflta lk zqoeld razrlbfk` lk zrlwfd|9

    Zqoelde| fk` zrlwfpae| radmnklya pha oatp zrfdpldat mg afdh fnakp+ Pfeclkn pm phab% ~rlplkn

    nmm` razmrpt mk phab% paeelkn mphar fnakpt ~hfp pha| fra `mlkn% fk` zmtplkn phata tqddattat lk

    ~rlplkn fra war| lbzmrpfkp+ F Nmm` Zrfdpldat oqeeaplk omfr` lt fk aggadplwa tmqrda mg

    radmnklplmk+ Kawar zqoelde| razrlbfk` fk fnakp+ @m lp lk zrlwfpa fk` glklth o| feem~lkn pha

    fnakp pm ratpfpa pha tlpqfplmk+

    >+0+4 Demtlkn pha tfea ~lph CLTT fzzrmfdh9

    Qkeatt |mq fdpqfee| demta pha tfea% lp lt kmp f tfea+ CLTT61+ Caaz lp thmrp fk` tlbzea pm oanlk

    fk` ak` ~lph f prlfe demta phfp lt war| elcae| pm ratqep lk f tfea+ @m kmp oa fgrfl` pm ftc gmr pha

    tfea+ Lp lt lk pha fnakpt imo `atdrlzplmk pm tpaar hlt delakp lk pha dmrradp `lradplmk% pha rlnhp

    `adltlmk% pm zqrdhfta pha tarwlda mr zrm`qdp |mq mggar phfp tha kaa`t+ Lg pha dqtpmbar lt

    eltpaklkn pm |mq% ~h| kmp ftc gmr pha tfea mr awak fttqba lp=

    Eltpak gmr pha dqtpmbart oq|lkn dqat+ Tha bf| ftc ~hfp gmrbt mg zf|bakp fra fddazpa`+ @m

    |mq `aelwar= Hm~ `m |mq `aelwar= Hm~ ~lee pfca gmr ba pm nap lp= Fkt~ar pha vqatplmk fk`

    bfca f demtlkn tpfpabakp l+a+% tlkda |mq ~fkp phlt thlzza` pm Zfcltpfk% ~a dfk nqfrfkpaa

    thlzbakp ~lphlk ?"4 ~aact+ Pm nap pha tmeqplmk phara ~hara |mq kaa` lp% Lee tpfrp |mqr mr`ar+ L

    hfwa |mqr kfba ft+ ^hfp lt |mqr oleelkn f``ratt=

    >+0+0 Mwardmblkn moiadplmkt% oappar ckm~k ft hatlpfplmkt9

    Bfca f eltp mg pha glwa mr bmra bmtp dmbbmk dqtpmbar moiadplmkt pm zqrdhftlkn pha lpabt

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme ?8

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    Dhfzpar > Bfkfnabakp Pafb

    |mq fra taeelkn+ Pmm axzaktlwa% qtat fkmphar orfk`% feraf`| hft mka% pmm oqt|% of`

    axzarlakdat lk pha zftp% mr ~h| `m L kaa` lp= Mka ~mrcthaap zar lpab |mq fra taeelkn ~lph

    phata dmbbmk hatlpfplmkt thmqe` oa drafpa`+

    Emmc fp afdh moiadplmk+ _ababoar phfp ~hlea afdh moiadplmk bf| hfwa tmba barlp% pha

    moiadplmk lt kmphlkn lk dmbzfrltmk pm fee pha nrafp oakaglpt fk` gafpqrat mg pha zrm`qdp mr

    tarwlda+ Lk f``lplmk% lp ~lee tmewa zrmoeabt fk` akrldh pha elga mg pha dqtpmbar lk bfk| ~f|t+

    \mqr ratzmkta pm dqtpmbar moiadplmkt thmqe` hfwa fk qk`artpfk`lkn fk` zrmgattlmkfe pmka%

    ~lph f grlak`e| fk` dmkgl`akp a`na pm lp+ Lp bqtp oa deafr pm pha dqtpmbar hm~ ~hfp |mq hfwa

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    >+0+> Dmkdeqtlmk9

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    Ak`kmpat9

    Ikczlkn Lkparkfplmkfe Oqtlkatt tdhmme ?

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