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On-Bill Financing Application Process Walkthrough – Channel Partners Michael Norbeck July 2015
OBF Application Process
Payment History
Template Received by OBF Team
SC 01
Payment History Review
SC 02
Pre-Field Review
SC 05
Loan Agreement to Customer
SC 06
Project Installation
SC 07
Post-Field Review
SC 08
Loan Modification Agreement to Customer
SC 09
Ready to Pay
SC 10
Paid/On-Bill
SC 11
Payment History
Screening Passed
SC 03
Payment History
Screening Failed
SC 04
Key Points: • 11 basic process stages, 3 major phases – checks and
balances • Minor process variations (calculated, deemed, hybrid; 3P, GP,
Core)
OBF Workbook Walkthrough Table of Contents
• Instructions Tab • Payment History Screening Tab • Project Costs and Savings Tab (same requirements for pre-
and post-review) i. Lighting Allowance Worksheet (for non-government
customers) ii. Deemed Measure Info (for projects with Deemed
measures) iii. Site Specific Savings for Deemed Measures (optional for
Deemed measures) iv. Calculated Measure Info
• Loan Info tab (same requirements for pre- and post-review)
A Few Key Points on Filling Out the OBF Workbook • Make sure to use the most current version of the OBF
Workbook (updated May 2015); your rep will be able to access this via the PG&E intranet site
• Filling out the workbook is technically the PG&E Account Rep’s responsibility
• Our Loan Processing team will only accept workbooks that have been reviewed and submitted by our reps
• Some portions of the workbook can only be filled out by the rep (e.g., customer SAID, taxpayer ID info)
• That said… We know often it’s the contractor who ends up doing a lot of the paperwork
• So the better you’re trained on this, the faster you’ll be able to help move your projects forward
Phase 1: Payment History Screening
Payment History
Template Received by OBF Team
SC 01
Payment History Review
SC 02
Pre-Field Review
SC 05
Loan Agreement to Customer
SC 06
Project Installation
SC 07
Post-Field Review
SC 08
Loan Modification Agreement to Customer
SC 09
Ready to Pay
SC 10
Paid/On-Bill
SC 11
Payment History
Screening Passed
SC 03
Payment History
Screening Failed
SC 04• Summary:
Determination of customer eligibility for OBF Credit Review communication with OBF – up or down
(appeal) • Estimated Process Time: ~2 weeks • Typical bottlenecks:
Missing customer Taxpayer ID Missing/inaccurate Service Account ID
• What can you do to speed things up? Work with your Account Rep to make sure current
info is included in the PHS template Follow up with your Account Rep if you don’t hear
PHS results within a week or two
Instructions
• Instructions for OBF process and the OBF application package
• Please review carefully prior to using the application package
• Includes a check list at bottom of page indicating the documentation needed to complete the OBF process
Payment History Screening
• To be filled out by account rep and customer
• Make sure your account rep is including complete, current, and accurate customer info in these fields
• Accuracy is very important because info from this tab will auto-populate other tabs
Phase 2: Pre-Field Review to Install
Payment History
Template Received by OBF Team
SC 01
Payment History Review
SC 02
Pre-Field Review
SC 05
Loan Agreement to Customer
SC 06
Project Installation
SC 07
Post-Field Review
SC 08
Loan Modification Agreement to Customer
SC 09
Ready to Pay
SC 10
Paid/On-Bill
SC 11
Payment History
Screening Passed
SC 03
Payment History
Screening Failed
SC 04 • Summary: Verify project eligibility Use projected energy savings, costs to create loan agreement Review and signatures – Loan Agreement, Financing Supplement, Customer
Rebate/Incentive application Determine where check is going – vendor or customer
• Estimated Process Time: 2-4 weeks • Typical bottlenecks:
Improper/missing cost or kWh savings calculations Incomplete or inconsistent measure invoices (need costs broken out by line item) Use of pre-T24 measure codes Customer signatures on loan docs
• What can you do to speed things up? Work with Account Rep and customer to make sure everyone understands all
calculations associated with project – including Deemed and Customized Submit complete, detailed invoices Work with Account Rep to ensure current Deemed measure codes being used Stay on top of customer signatures
Project Costs and Savings: • Basic lighting allowance
calculator (BLAC) and Deemed info tabs from previous version of workbook have been combined here
• This tab will include all measure and savings info for Deemed AND Calculated projects
• Scroll through the following sections: • Lighting Allowance
Worksheet • Deemed Measure Info • Deemed Site-Specific Savings
Info • Calculated Measure Info
Project Costs and Savings Part 1: Lighting Allowance Worksheet
• Enter Project (TIF) #
• Fill in cost of basic (non-LED) lighting and associated rebates
• Fill in cost of all other measures and associated rebates
• Note: for mid/upstream measures report net costs with rebate amount of $0
• That’s it!
• Note: for non-government customers only, “Basic” (non-LED) lighting may not exceed 20% of project costs.
Project Costs and Savings Part 2: Deemed Measure Info
• Fill out this section for all projects that include Deemed Measures
#1 #2
Project Costs and Savings Part 2: Deemed Measure Info (cont.)
• Select building type from drop-down
• Enter approximate year the building was built
• Select Program Channel (3P/GP/Core) from drop-down
• Note: If climate zone is not auto-populated, make sure the Site Zip Code is filled out on the Payment History Screening Tab (tab 1)
Project Costs and Savings Part 2: Deemed Measure Info (cont.)
• Fill in the measure code • Fill in the measure quantity
(units) • Select the rebate type
(Downstream/Midstream/ Upstream) from the drop-down
• For 3P/GP projects be sure to fill in the rebate amount on the right-hand side (it will auto-populate for Core channel projects)
Side Note: Using “Actual” or Site-Specific Savings for Projects
• To support OBF program goal of “Bill Neutrality” on all of our loans, OBF program allows actual savings to be used for calculating loans
• For Deemed projects, default is to use “Deemed” or “Prescribed” savings for each measure from DEER database & PG&E work papers Savings can be far from what customer will actually see OBF program allows vendors/implementers to submit their
own calculations for “actual” energy savings expected from project
• Using these savings is 100% optional, based on what the customer would prefer
• Under any scenario, loan payments are sized to equal projected monthly energy savings
Project Costs and Savings Part 3: Site-Specific Savings for Deemed Measures
• Optional: enter site-specific info to calculate savings in place of deemed savings values
• Measure info will be filled in automatically from Deemed Measure Info section above
• Fill in: operating hours; kW per existing measure; kW per proposed measure
Project Costs and Savings Part 4: Calculated Measure Info
• For all projects that include Calculated measures
• Fill in claimable kW,
kWh, and therm savings for calculated measures
• Optional: fill in site-specific energy savings for calculated measures
Loan Info
Loan Info • Enter MDSS number if
applicable
• Select Project Type (Calculated/Deemed/ Combined/MLC)
• Enter the cost of the Deemed portion of the project
• Enter the cost of the Calculated portion of the project and the incentive amount associated with it
• Fill this section out for ALL projects
Phase 3: Post-Field Review to Payment
Payment History
Template Received by OBF Team
SC 01
Payment History Review
SC 02
Pre-Field Review
SC 05
Loan Agreement to Customer
SC 06
Project Installation
SC 07
Post-Field Review
SC 08
Loan Modification Agreement to Customer
SC 09
Ready to Pay
SC 10
Paid/On-Bill
SC 11
Payment History
Screening Passed
SC 03
Payment History
Screening Failed
SC 04 • Summary: Verify final measures installed, energy savings calculations, costs to
create final loan agreement Review and signatures – Loan Modification Agreement Payment OBF charge shows up on customer bill (within ~30 days of loan check)
• Estimated Process Time: 3-4 weeks • Typical bottlenecks:
Install time Big project scope changes Big changes in savings calculations Customer signatures on loan docs
• What can you do to speed things up? Work with Account Rep and customer to make sure everyone
understands final calculations associated with project – this is final step Submit complete, detailed final invoices Stay on top of customer signatures
Remaining Forms
• Project Costs & Savings (post) • Loan Info (post)
These are identical to the pre-field forms, but they need to reflect final project parameters
If project scope changes, we need to be able to see how
PG&E Turnaround Time Summary
Payment History Screening Completeness Check 3 days
Payment History Screening Decision (from receiving complete Payment History Template) 5 days
Loan Agreement Creation (from receiving complete application and, if necessary, engineering review) 8 days
Loan Modification Creation (from receiving complete post-field documentation and, if necessary, engineering review) 5 days
Check Issuance (from receiving check issuance information confirmation) 5 days
Recap
• Only measures eligible for rebates/incentives can be financed via OBF
• OBF is a loan (financial obligation) • Credit checks: Underwriting is determined by utility bill
payment history • Your PG&E Account Rep is your partner • Filling out forms accurately and completely will speed
things up • OBF resources website: www.pge.com/eef
Thank you! CONTACT US: www.pge.com/eef [email protected]
Title 24 Costs in OBF
• OBF Program can help customers with certain costs associated with new Title 24 requirements
• Permitting and other equipment directly related to the incentivized/rebated EE equipment can be included in the OBF loan – Example – occupancy sensors that will be required to be
installed in order for an LED lighting upgrade to comply with Title 24 requirements
• As before, costs not directly related to the installation of incentivized/rebated EE equipment will not be eligible
• To attempt to meet bill neutrality, actual savings from the project can be used to calculate the loan
