Online Matriculation - Singapore Management …...made payable to Singapore Management University. Please indicate your full name and NRIC/Passport on the reverse side of your cheque/cashier’s

MITB, School of Information Systems, SMU

Online Matriculation (Verification Process)

SMU Classification: Restricted

Online Matriculation

All students who have accepted SMU's offer are required to register as students of the University before commencing their studies. Please login to the Applicant's Self Service : https://eservices.smu.edu.sg, which is also accessible from the SMU admissions homepage.

a) Login id is the same as the one you created when applying for the programme, in the format : xxx.apply.

b) After login, depending on the system setting, it may be necessary to click on “Self

Service->Online Matriculation” on the left panel. You will need to perform the following steps to complete the online matriculation process :

1. Confirm Personal Data: Validating/Updating of personal data including Address during study at SMU, Emergency Contact, etc.

2. Make Online Payment: Payment for registration fees via online credit card. Payment

can also be made via Cheques/Cashier’s Orders/Bank Drafts - Note: these should be made payable to Singapore Management University. Please indicate your full name and NRIC/Passport on the reverse side of your cheque/cashier’s orders/bank drafts. Only amounts in Singapore dollars will be accepted.

3. Matriculate Online: Formally register as student of SMU, including acknowledgement of

the indemnity form.

4. Activate SMU Computer Account: Account may only be activated after matriculating online, which is used to access the SMU network resources such as campus email as well as student portal OASIS.

5. Access Online Pre-Term Activities and Info : Use the newly activated account and log

in to OASIS > Home > Pre-Term Activities and Info to perform a series of online activities and to access information pertinent to newly matriculated students, such as:

a. Upload Student Photograph (Compulsory) – Approved photographs will be

used for printing onto the SMU Student Card, which will be issued to you during the IDs Verification and Card Collection Day.

Matriculated students will need to come down in person during the ID Verification session (refer to email for date/time/venue). You must produce the following original documents before you can collect your SMU student card:

Student type Documents to bring

Singaporeans Pink NRIC

Singapore Permanent Residents Blue NRIC, Passport AND Re-entry Permit

International Students Passport AND Employment/Dependent/Student's Pass / Work Permit

https://email.smu.edu.sg/

https://oasis.smu.edu.sg/

http://matriculation.smu.edu.sg/sites/matriculation.smu.edu.sg/files/smu%20photo%20guidelines_2016_0.pdf

Online Matriculation: Confirm Personal Data

Overview

Confirm Personal Data allows students to update their

personal particulars and verify that the information

provided is correct as of matriculation. You have to

confirm your personal data before you are allowed to

matriculate online.

Click on each step to find out more!

Steps involved1. Name

2. Addresses

3. Phone Numbers

4. Email addresses

5. Marital Status

6. Religious Preference

7. Emergency Contact

8. Confirmation

For assistance, please contact CIT Helpdesk ( +65 6828 0123 | [email protected] ) [Operating Hours: Mon-Fri 8.30am - 7.00pm]

mailto:[email protected]

Online Matriculation: Confirm Personal Data (Name)

Return to Confirm Personal Data Main

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On this page:

1. Check that the name reflected is

as per your NRIC/Passport,

including the placement of

comma (,), if any, etc.

2. If there are changes to be made,

click on ‘edit’ button’ and you will

be brought to the screen below.

3. Enter your full name.

4. Click ‘SAVE’ to update the name

change.

5. If the name is correct as per your

NRIC/Passport, click ‘NEXT >’ to

proceed.

For assistance, please contact CIT Helpdesk ( 6828 0123 | [email protected] )

Operating Hours: Mon-Fri 8.30am - 7.00pm


Online Matriculation: Confirm Personal Data (Addresses)


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On this page:

1. Check that the addresses reflected

are correct. You must have at least

one Singapore address for ease of

communication during your study

at SMU.

2. If you need to update your

address, click on ‘UPDATE

ADDRESS’ button (see next slide

for more information)

3. After you have checked that the

addresses are correct, click ‘NEXT

>’ to proceed.






On this page:

1. Click ‘Change Country’ hyperlink to select

country.

2. If you do not have a Singapore address at

the time of matriculation, you may enter

"SMU" in all address fields and "188065"

in the postal code. Please ensure that

you provide the updated Singapore

address when available.

3. Click ‘OK’ when you’re done updating

your address.

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On this page:

1. Verify your address information.

2. If the address is incorrect, click on ‘Edit Address’ to re-enter the address.

3. Select the address type associated to this address.

4. Click ‘SAVE’ when you are done and you will be brought back to the main screen for addresses.

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Online Matriculation: Confirm Personal Data (Phone Numbers)


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On this page:

1. Verify that your phone types and phone

numbers are correct.

2. You may identify your preferred mode

of contact by checking the checkbox

adjacent to it.

3. To add a new contact number, click

‘ADD A PHONE NUMBER’.

4. Select the phone type and enter the

phone number.

5. Click ‘SAVE’ (phone numbers will not

be saved if you proceed without saving)

6. To delete a contact number, click the

‘delete’ button adjacent to it and you will

be brought to the “Delete Confirmation”

screen.

7. Click ‘YES – DELETE’ to delete the

phone number.

8. Click ‘NEXT >’ to proceed.




Online Matriculation: Confirm Personal Data (Email Addresses)


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On this page:

1. Verify that your email address

is correct.

2. If you have made changes to

your email address, remember

to click ‘SAVE’ to effect the

changes.

3. Click ‘NEXT >’ to proceed.1

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Online Matriculation: Confirm Personal Data (Marital Status)


On this page:

1. Select your current marital

status by clicking on the

dropdown list.

2. Click ‘SAVE’ to effect the

change.

3. Click ‘NEXT >’ to proceed.3

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Online Matriculation: Confirm Personal Data (Religious Preference)


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On this page:

1. Select your religious

preference by clicking on

the dropdown list.

2. Click ‘SAVE’ to effect the

change.





Online Matriculation: Confirm Personal Data (Emergency Contact)


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On this page:

1. To edit the information for an

emergency contact, click ‘edit’

button adjacent to it.

2. To delete the emergency

contact, click ‘delete’ adjacent to

it. You may not delete the

emergency contact if the contact

is your parent. If there is a valid

reason to do so, please contact

the Registrar’s Office (email:

[email protected]).

3. Click ‘ADD AN EMERGENCY

CONTACT’ button to add

another contact (see next slide

for more information).

4. Click ‘CHANGE THE PRIMARY

CONTACT’ to change another

existing contact to your primary

emergency contact person.







On this page:

1. Enter the emergency contact name.

It should not be an existing contact

name.

2. Select your relationship with the

emergency contact by clicking on

the dropdown list.

3. Select ‘same as my

address/telephone’ if the person has

the same contact details.

4. Select the address/telephone type

by clicking on the dropdown list.

5. If you did not check ‘same as my

telephone’, you must enter the

phone number for the emergency

contact.

6. You may enter other telephone

numbers that we can dial to contact

the person.

7. Also, you may choose to enter the

person’s employment details.

8. Click ‘SAVE’ to effect the update

and return to the emergency contact

main screen.

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Online Matriculation: Confirm Personal Data (Emergency Contact)




Online Matriculation: Confirm Personal Data (Confirmation)


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On this page:

1. You may click on the individual

step on the navigation bar to

return to a particular section.

2. Also, you may choose to click on

‘< PREVIOUS’ button to return to

the previous screen.

3. After you have checked that all

your personal particulars are

correct, click ‘CONFIRM’ and

proceed to matriculate online.




Online Matriculation: Make Online Payment

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On this page:1. Select the academic career program

you wish to make payment for.

2. Click on the dropdown list to choose the

type of fee.

3. Select the payment method.

4. Click ‘NEXT’ button to proceed.

OverviewApplicants can choose to make fee payment

online using their Visa or Mastercard. For other

modes of payment, please refer to the

admissions website.




On this page:1. Check that you have selected the fee

you wish to make payment for.

2. Enter your card number and the card

security code found at the back of

your card.

3. Select your card expiry date.

4. Click ‘Pay Now’ button once and wait

for the result page to load.

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On this page:1. Check that your online payment is

successful.

2. Click ‘PRINT’ to print a copy of this

page for your reference.

NOTE: Please allow 2 working days

for the payment process to

complete. If you are paying the

confirmation/registration fee, your

admitted programme may require

the payment process to be

completed before you can proceed

to matriculate. If so, please pay 2

days in advance of the matriculation

day.


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Online Matriculation: Matriculate Online (Registration Form)

On this page:1. A guide on the appropriate steps to

take to update your personal

particulars is provided at the top of

this page.

2. The second section lists your personal

particulars and career programme

details. Please ensure that the

information is correct.

3. Read the declaration statement (see

next slide on how to proceed).

OverviewYou will be able to matriculate online after you

have paid the registration/confirmation fee and

confirmed your personal data.

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Online Matriculation: Matriculate Online (Registration Form)

On this page:1. If your matriculation details listed are

incorrect, click on ‘My details need to

be changed’ to view instructions to

update your particulars.

NOTE: Please ensure the changes

are effected for the particulars listed

on the page before proceeding.

2. Once you have confirmed that all the

details are correct, click on ‘I agree’.

3. After you have clicked on ‘I agree’,

click on ‘MATRICULATE’ button to

proceed.

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Incorrect detailsIncorrect details

Correct detailsCorrect details

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Online Matriculation: Matriculate Online (Indemnity Form)

On this page:1. The indemnity form states your

acknowledgement of risks and

undertaking of SMU programmes

and activities. Check that your

personal particulars are correct.

2. The second section shows a list of

SMU programmes and activities

(non-exhaustive).

3. Select ‘I agree’.

4. Click ‘PROCEED’.

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Online Matriculation: Matriculate Online (Acknowledgement)

On this page:1. You will see an acknowledgement

page once you have successfully

matriculated as SMU student. The

next steps that you will need to

perform after matriculation will also

be indicated.

2. Click on the hyperlink to activate

your SMU Computer Account.

3. Log in to the student portal OASIS

to perform a series of online

activities and to access information

pertinent to newly matriculated

students.

4. You will need to come down to SMU

in person and complete the physical

verification and other activities as

indicated in the acceptance

package.

5. You are advised to print a copy of

the indemnity form, which you have

earlier acknowledged, by clicking on

the hyperlink.

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Online Matriculation: Activation of SMU Computer Account


On this page:1. The acceptable use policy states your

agreement to the appropriate usage of

SMU computer resources. If you are

unable to view the document, click on

‘Adobe Reader’ hyperlink to install the

software.

2. Click on ‘Larger view’ to read the

document.

3. You may choose to save a copy of the

document by clicking on ‘Save a copy’.

4. Click ‘I Accept’ button to proceed.

OverviewAfter matriculating online, you will need to

activate your SMU Computer Account to access

the various SMU network resources, including

the student portal OASIS.

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On this page:1. You will be prompted for a password,

which must meet a list of criteria as

indicated.

2. Key in your passwords and make sure

that they meet the criteria.

3. To view the user policy you have

accepted, click on the ‘AUP version

1.7.pdf’ hyperlink.

4. Click ‘Activate’ button to proceed.


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On this page:1. You will see an acknowledgement page

once you have successfully activated

you SMU computer account. Please

note down your user name and email

address.

2. For a detailed guide on accessing SMU

website, click on the hyperlink.

3. For information on password reset, click

on the URL provided.

4. Click ‘Proceed’ button to return to the

list of steps to perform after

matriculation.

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ACTIVATION OF COMPUTER ACCOUNT - TROUBLESHOOTING GUIDE

Note:

• SMU Account Activation may not work on MacBook

• SMU Account Activation may work on IE but if it does not work, please do the following IE settings:

1) Go to "Tools", select "Internet Options" followed by "Security" Tab (Ensure Internet zone is selected) and uncheck the "Enable Protected Mode".

2) In the same "Security" Tab, double click on "Custom Level" and enable “Display Mixed Content”.

Login to Applicant's Self Service (https://eservices.smu.edu.sg)

Navigation Path: Self Service > Online Matriculation > Activate SMU Computer Account