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Online Tutorials for Information Services:
A Case Study of IIITM-K
Sainul Abideen P,Sreekutty TS, Yunus TPIndian Institute of Information Technology & Management-
Kerala [IIITM-K)
Thiruvananthapuram
www.iiitmk.ac.in
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Objectives
To Share the experience of IIITM-K Library in using Online tutorials
To Demonstrate use of Online Tutorials as a
tool for Information Services
To Provide Awareness on ‘Wink’ - Free Software
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Web Based Information Services
Digital Libraries E-journals Databases WebOPAC Bibliographic Databases Information Portals Library Blogs Institutional Repositories Wikis Automation Software etc
With varying
User Interfaces,
Search Strategy etc
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Current Situation of a Library User
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Traditional Approach to Solve such Situation
User Training Library Brochure User Manuals
Problems– Need Constant interaction with users– Shortage of Manpower– Require time and efforts– Need Internet Access- for Live Demos
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New Approach to Solve such Situation
Online Tutorials– Tutorials in electronic Format– It may be
– a screen capture tutorial– a written document (online or downloadable), – an audio file, etc.
Tutorials are generally step by step instructions on how to do something.
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Applications of Online Tutorials in Libraries
User Education Staff Training Library Publicity Library Demonstration Marketing of the Information Products Demonstration of Library Websites Knowledge Management in Libraries
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Screen Capturing tutorial
Tutorials created using screenshots which are captured automatically or manually are called screen-capturing tutorials.
Contains facility for providing additional callouts, explanations, buttons, audio etc
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Wink: Screen Capture Software
It is a freely downloadable tutorial and presentation creation software.
Using Wink one can capture screenshots, curser movement, add explanations boxes, buttons, titles etc and generate a highly effective tutorial.
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Features of Wink
Freeware Cross-Platform Audio Input Formats Output Formats Multilingual Support User Forum
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Advantages for Libraries
Cost effective Different output formats like PDF, HTML, etc. Save the time of Library staff Saves time of library users Increases the use of e-resources Works in Offline mode –no need of internet Local Language Facility
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IIITM-K Digital Library Services
'Mu-Dil' Multimedia Digital Library E-resources Digital Library Free/Open Source Software Library E-journals Gateway system Web OPAC of Books, CD ROM, Standards etc 'E-Patrika’ Newspaper Portal Library Blog ‘ChemistryInfo’: Information Aggregation Portal Organises Hands on Training for Librarians Digital Library Internship Programme
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Applications of Online Tutorials in IIITM-K Library
User Training: Created online tutorials for WebOPAC,MuDil, Software Library, etc.
Internal Staff Training: Tutorials for software such as GenIsisWeb, WinISIS, ABCD, Apache, Wink 2.0, etc.
Library Publicity: Provided the details of services in website without giving access to services
Professional Training: Use tutorials as additional course materials in hands on workshops
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Applications of Online Tutorials in IIITM-K Library (continued 2)
Local Language Initiatives: Developed tutorials for the creation of the E-Mail address, Blog Account, etc in Malayalam.
Developed a tutorial package called “Interactive Online Tutorial on Building Digital Library using WinIsis and GenIsisWeb”.
Developing a Tutorial on ABCD Integrated Library Automation Software (Open Source s/w)
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Initiatives in Training on Online Tutorials
Organized a “National Workshop on Developing Online Tutorials for Information Products and Services” during 29-30 November 2008
Tutorials on Demand: IIITM-K library is also involved in building tutorials for other libraries or organizations on demand.
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Examples of Wink based Tutorials
Visit
http://www.iiitmk.ac.in/wink/
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Conclusions
Online Tutorials are highly effective tools for preparing various self learning materials and for advertising and explaining the use of new software
Online Tutorial is a promising tool for Libraries. Library community need much more
awareness on Wink.
