oojkjU00430I SCOPIA Solution 7 7 Lab Workbook v6

8/10/2019 oojkjU00430I SCOPIA Solution 7 7 Lab Workbook v6

1/70

Page 1

2012 Avaya Inc. All Rights Reserved.

Radvision Scopia

Solution forVideo Communications

Course 0U00430I


2/70

Page 2


Module 2: Scopia Endpoints ................................................................................................... 7

Lab Exercises ............................................................................................................................ 7

Introduction ............................................................................................................................ 7

Objective ................................................................................................................................ 7

Lab Scenario .......................................................................................................................... 7

Exercise 1 : Setup XT5000/XT4200 MCU.................................................................................. 8

Module 3: Deployment A- Small/Medium Enterprise Videoconferencing Solution (MCU Stand-alone) ........................................................................................................................................11

Lab Exercises ...........................................................................................................................11

Introduction ...........................................................................................................................11

Objective ...............................................................................................................................11

Lab Scenario .........................................................................................................................11

Lab ........................................................................................................................................11

Exercise 1: Setup MCU .........................................................................................................13

Exercise 2: Installation ...........................................................................................................16

Exercise 3: Basic Configuration................................................................................................17

Exercise 4: Creating and Participating in Conferences ..........................................................19

Exercise 5: Exploring the MCU Conference Control ..............................................................26

Exercise 7: SD / HD Services ................................................................................................28

Exercise 8: Using DTMF from an Endpoint ............................................................................29Exercise 9: Maintenance .......................................................................................................29

Module 4: Deployment B- Small/Medium Enterprise with Scopia Desktop Support ................30

Lab Exercises ...........................................................................................................................30

Introduction ...........................................................................................................................30

Objective ...............................................................................................................................30

Lab Scenario .........................................................................................................................30

Exercise 1: Installation ...........................................................................................................31

Exercise 2: Conference Control .............................................................................................35

Exercise 3: Create a Conference from the Elite MCU GUI .....................................................36

Exercise 4: Moderation Functions ..........................................................................................37

Exercise 5: Recording Functions ...........................................................................................38

Module 5: Deployment C- Full Centralized Enterprise ...............................................................40

Lab Exercises ...........................................................................................................................40

Introduction ...........................................................................................................................40

Table of Contents


3/70

Page 3


Objective ...............................................................................................................................40

Lab Scenario .........................................................................................................................40

Exercise 1: Installation of iVIEW on the server ......................................................................41

Exercise 2: Resource Management Configuration .................................................................43

Exercise 3: LDAP Server Configuration .................................................................................45Exercise 4: Resource Management Configuration of Terminals ............................................47

Exercise 5: Test Conferences (Ad-hoc/Scheduled) ...............................................................48

Exercise 7: IVR Configuration in iVIEW.....................................................................................49

Exercise 8: Blocking ad-hoc Conference Creation....................................................................50

Exercise 9: Virtual Rooms Properties........................................................................................50

Exercise 10: Create Conference Using Personal Device...........................................................51

Exercise 11: Install and Use Radvision ScopiaControl............................................................51

Module 6: Deployment D- External Connectivity .......................................................................52

Lab Exercises ...........................................................................................................................52

Introduction ...........................................................................................................................52

Objective ...............................................................................................................................52

Lab Scenario .........................................................................................................................52

Exercise 1: Installation of Pathfinder Server ..........................................................................52

Exercise 2: Making a call using H.460 ...................................................................................55

Exercise 3: Making a call using Pathfinder Client ..................................................................56

Exercise 4: Making a call using DPA Direct Public Access ....................................................56

Module 7: iVIEW Network Manager ..........................................................................................57

Lab Exercises ...........................................................................................................................57

Introduction ...........................................................................................................................57

Objective ...............................................................................................................................57

Lab Scenario .........................................................................................................................57

Exercise 1: Building the Network Structure ............................................................................57

Exercise 2: Elements Configuration .......................................................................................58

Exercise 3: Monitoring ...........................................................................................................58

Exercise 4: Alarms....................................................................................................................59

Exercise 5: Endpoints...............................................................................................................59Module 8: Deployment E: Large Distributed Videoconferencing Deployment ............................60

Lab Exercises ...........................................................................................................................60

Objective ...............................................................................................................................60

Lab Scenario .........................................................................................................................60

Exercise 1: Setup .................................................................................................................61


4/70

Page 4


Module 10: Troubleshooting ......................................................................................................64

Lab Exercises ...........................................................................................................................64

Objective ...............................................................................................................................64

Lab Scenario .........................................................................................................................64

Exercise 1 Troubleshooting Endpoints...................................................................................64Lab Scenario .........................................................................................................................64

Exercise 2: Troubleshooting Point to Point Connections ........................................................65

Lab Scenario .........................................................................................................................65

Exercise 3: Troubleshooting Call Failure ...............................................................................65

Lab Scenario .........................................................................................................................66

Exercise 4: Troubleshooting Terminal Disconnected Message ..............................................66

Lab Scenario .........................................................................................................................66

Exercise 5: Troubleshooting Conference Startup Failure .......................................................67

Lab Scenario .........................................................................................................................67

Exercise 6: Troubleshooting Conference Connection Failure ................................................67

Lab Scenario .........................................................................................................................68

Exercise 7: Troubleshooting Conference Video Failure .........................................................68

Lab Scenario .........................................................................................................................68

Exercise 8: Troubleshooting Call Routing Failure ..................................................................69

Lab Scenario .........................................................................................................................69

Exercise 9: Troubleshooting Virtual Room Connection Failure ..............................................70


5/70

Page 5


Copyright 2012 Avaya Inc. All Rights Reserved.

This document contains Avaya Inc. confidential and proprietary information.

It is not to be copied, disclosed or distributed in any manner, in whole or in part, without express

written authorization of Avaya Inc. While the information in this document is believed to beaccurate and reliable, except as otherwise expressly agreed to in writing, AVAYA PROVIDESTHIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHEREXPRESSED OR IMPLIED. The information and/or products described in this document aresubject to change without notice.

Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certainjurisdictions. All trademarks identified by , TM or SM are registered marks, trademarks, andservice marks, respectively, of Avaya Inc. All other trademarks are the property of theirrespective owners.


6/70

Page 6


0U00430I Course

Student

Lab Workbook


7/70

Page 7


Module 2: Scopia Endpoints

Lab Exercises

Int roduct ion

In the following lab exercises, you will be completing the set up of the Scopia endpoints priorto deploying the Radivision Scopia Videoconferencing Solutions. Each deployment adds alayer of architectural complexity followed by the troubleshooting section. The exercises willcover implementation, basic administration, maintenance and troubleshooting.

Object ive

Upon successful completion of the lab exercises, you will be able to:

- Setup the Scopia XT5000/XT4200 endpoints

Lab Scenario

The Lab is setup with (6) separate pods of two students each. Each studentwill have access to all of the systems and endpoints and be required to

complete all initial setup, installation and maintenance as they are not pre-configured.

Student Notes


8/70

Page 8


Exerci se 1 : Setup XT5000/XT4200 MCU

.

SCOPIA XT5000 Cabling Scheme

All cabling operations must be carried out

without connection to main power supply

In this exercise, you will complete the initial setup of the XT5000 and XT4200 endpoints. Bothof them use the same steps for setup.

Step Action

1 When the equipment is switched-on for the first time, the Quick Setup

Wizard will appear on the screen. The wizard allows the user toconfigure Scopia XT5000/XT4200 through five easy steps:

- Press Next/Back/Close to browse the windows


9/70

Page 9


2 Center the video:

- If all the sides of triangles 1 and 2 are visible on your monitor,

select next.- If not, select the triangle and move it until it is fully visible on your

monitor.

- Press OK when done.


10/70

Page 10


3 Configure Network Parameters

4 Using the remote control, access the configure menu.Change the system name to your group name

5 Using the remote, initiate a point to point call using the IP address of anotherXT in the class


11/70

Page 11


Module 3: Deployment A- Small/Medium EnterpriseVideoconferencing Solution (MCU Stand-alone)

Lab Exercises

Int roduct ion

In the following lab exercises, you will be completing the implementation and configuration ofthe Scopia Elite MCU within the Small/Medium Enterprise Scopia VideoconferencingSolution. This deployment involves a stand-alone Scopia Elite MCU.

Object iveUpon successful completion of the lab exercises, you will be able to:

- Perform the installation, configuration and maintenance of the Scopia Elite MCU.

Lab Scenario

The following equipment is required per person / couple:

1. (1) 1U/3U system preferably in the same manner asit comes from manufacturing (without the IPs set tothe local network).

2. (1) H.323 HW endpoint (preferably HD).

3. (1) PC to connect to the Web / Telnet / Serial with aH.323 SW endpoint (eConf) and WinZip application.

4. Serial cable and an application to connect via Serial(Putty/CRT/Hyperterm).


12/70

Page 12


Student Notes


13/70

Page 13


Exercise 1: Setup MCU

In this exercise, you will access the MCU and complete initial setup. (Please refer to your labsheets.)

Step ACTIONS ALREADY COMPLETED

1 Ensure that there is an IP port available on the switch (only one is needed toconnect a chassis).

2 Prepare a PC with an available serial port that has a terminal emulatorsoftware installed and a serial cable that will connect the PC to the MCU

3 Connect the serial cable from the PC terminal to the serial port on the frontpanel of the upper / single Media Blade

4 Connect oneof the Ethernet ports on the front panel of the upper / singleMedia Blade to the available port in the switch

5 Connect the power cable

TASKS TO BE COMPLETED BY STUDENTS IN LAB

6 Open the Putty Portable folder on the Lab PC Desktop

Double click on the Putty Portable executable icon

7 Under SessionSelect the Telnet radio button

Under Host Name (or IP address) enter: 135.122.104.175

For Port enter 200x with x being your Group number (e.g. Group 1 willuse port 2001)

Click Open


14/70

Page 14


8 At the SLC for Radvision Traininglogin prompt enter rv

at the password prompt enter rv

9 At the Please press enter to activate this consoleprompt, Press Enter

At the MCU-CFR login prompt enter admin

At the password prompt enter password

10 At the > prompt enter instmenu. You should now see the Elite MCUconfiguration menu

11 When the menu appears enter Nat the prompt to configure the defaultnetwork and select 2 to change the network configuration

12 For the following parameters press Enter:

- Enable IPv6 in addition to IPv4

o [y/n]

- Enable IP separation

o [y/n]

- IP address: enter the IP address assigned to your group.

- Subnet mask: 255.255.255.128

- Default router: 135.122.104.129

- Preferred DNS Address: 135.122.92.20- Alternate DNS Address: < ::> Press enter

- DNS suffix :lab.trn.avaya.com

- Proceed with update

o [y/n]

- Note: Do not use leading zeros in the IP addresses

13 Press Qto quit the configuration menu

14 Allow the unit to complete the reboot process


15/70

Page 15


15 You can now connect to the MCU by opening a Web browser using the IPaddress assigned (username: admin, password: password)


16/70

Page 16


Exercise 2: Instal lat ion

In the next exercise you will complete the installation of the MCU.

Step Action

1 Verify the MCU is up and running by connecting to the Web Admin UI.

2 Open a Web browser and enter the IP of the Media Blade in the address barand press Enter

3 Log into the MCU: Username: admin. Password: password

4 If the Status Map looks similar to the following, the MCU is ready to be used.Slot 1 is OK along with the Ethernet, Fans, etc. and theres no connection tothe GK or SIP server since none were defined.


17/70

Page 17


Exercise 3: Basic Conf igurat ion

This section will introduce you to the basic configuration of the MCU.

.

Step Action1 Verify your network settings. Navigate toConfiguration Tab | Setup Page

|Network.

2 Record the QoS settings of the MCU.

- Navigate to Configuration Tab | Setup Page | More (at the bottomof the page)

o Control Control Priority ___________

o Video Calls Voice Priority ___________

o Video Priority ___________

o Data Priority ___________

o Audio Calls Voice Priority ___________

3 Update the date and time manually to the current date and time.

- Navigate to Configuration Tab | Setup Page |Date and time

4 Add a new Administrator user with your name, then logout and login with theuser you created.

- Navigate to Users Tab | Add new user... button (in the left bottom sideof the page) | Enter the username in the top most textbox and then thepassword its confirmation.

5 Confirm the MCUs port settings are set to: Auto


18/70

Page 18


- Navigate to Configuration Tab | Network | Port Settings

6 Setup the Video display messages language (the language to be used invideo slides) to the one that suits you most:

- Navigate to Configuration Tab | Customization Page |Video display

messages Section |Language7 Create a new service with the following characteristics:

- 7X (with X being the group number)

- Navigate to Configuration Tab | Conferences Page |Services ListSection | Click the Add new service button (in the left bottom side ofthe page). Give service prefix. Ex: 71.

- Set the description to Group X

Maximum call rate of 4Mbps:

- Change the textbox under Max call rate (Kbps) to 4096.

The welcome slide should display: XXXX - $DESC, where XXXX is yourGroup Number or Team Name:

- Change the text accordingly in the Display welcome messagetextbox.

The services default layout should be dynamically adjusted with up to 12participants:

- Click the More button | Default Layout | Under dynamicallyadjusted section, Max displayed streamsSet the combo box to 12.

Set the presentation video codec to be H.263:

- Under More | Presentation video codec - Set the combo box toH.263.

Enable Encryption in Best Effort mode:

- Under More |Check the Enable presentation view checkbox and

click the encryption checkbox. Then verify the Encryption mode is setto Best effort.

- Click OK in the More screen and Apply in the Services List Section

8 Confirm the new service you created is the (default) auto attendant service:

- Configuration Tab | Conferences Page |Services List Section |Click thearrow under the review column | Click the Set as Auto Attendantservice

- Delete Service 71

9 Backup your configuration:

- Maintenance Icon |Backup configuration | Save the fileto yourdesktop

- After download is complete, select Close.


19/70

Page 19


Exercise 4: Creat ing and Partic ipat ing in Conferences

This session will introduce you to conference management web interface and will focus on thenew enhanced conferencing service configured in exercise 3. .

Step Action

1 Open a Web browser to the MCU Select Create/Manage


20/70

Page 20


2 Enter Conference ID (service prefix created in exercise 3)

Hit Go.

A new conference is created.

The operator or administrator can invite participants into theconference.

o Monitor status

o Camera status

o Participant info


21/70

Page 21


Single or multiple participants can be invited using the Participant Listtab

To invite participants enter the IP of the participant you wish to invite tothe conference in the Invite entry box (If you want to dial in sip entersip: before the IP e.g. sip:172.16.86.6

Use the invite sign (**) to separate the numbers of multiple participants

you wish to invite. Change participant rateenables selecting a bandwidth rate lower

than the current conference rate at which the invited participant joinsthe conference. Allows you to invite individual participants with lowerconnection capabilities into the conference.

Conference view - The operator or administrator can inviteparticipants to the conference and define the participant location in theconference view section. The conference layout displayed is the initialconference layout.

Tabs on left side of Conference View window are:

o Participant layout

o Presentation layout

From the Conference Control interface you can manage participantconnections, control video layout, view conference statistics and inviteparticipants.

If a participant has disconnected or if the invitation was rejected, theMCU displays the reason for rejection in the Participant List.


22/70

Page 22


The Conference Viewpresents the names (or ID numbers) of theparticipants in each section of the display.

Participant List includes the following information:(from left to right inpane)

o Connection statusindication by icon

o Namename of conferenceo Numbernumber of participants

o Conference view

o Mic status

o Loudspeaker status

Control Barthe moderator, operator, or administrator can:

o Take moderator control

o Terminate the conference

Release moderator control

If the user is an operator or an administrator, he can take moderatorcontrol over the conference by clicking the Become Moderatorbutton.

A Moderator PIN may be required.

Users with Moderator-level access can perform the following actions:

Increase or decrease the audio levelof a specific endpoint onrequest. The change in volume affects only the endpoint that has beenselected. If the physical MCU port affected is connected to anotheraudio or video MCU, the audio gain control change affects all remoteparticipants on the other audio or video MCU equally.


23/70

Page 23


Mute/Enable Mic - Mute or enable the audio connection to theconference of all participants in the conference. The user can alsoenable the audio connection of individual participants in the Participantlist table.

Change participant viewenables changing the layout per all theparticipants or per specific participants.

Enable the auto-switch mode for a conference - the auto-switchmode displays all the participants of a large conference in ContinuousPresence (CP) mode display in the video layout on a rotating basis.Participant images can be replaced at preset intervals.

Delete or re-connect participants.

Block conference admission- block the admission of additionalparticipants in a conference in the Conference Control interface.

Creating sub-conferences- create a sub-conference within aconference. The Scopia Elite 5000 Media Blade supports audio sub-conferences to which the Moderator can divert selected participants inthe existing conference to a private audio sub-conference session. The

connection to the main conference remains active. Block the video stream- block the video stream sent by a participant

to a conference. For example, a participant video connection mightaffect conference processing and degrade performance. You canblock the participants video until problems at the participants endpointare resolved.

Change a participants name- change the name of conferenceparticipants.

Change video quality classification - change the video qualityclassification associated with a conference participant.

View participant call information- view a comprehensive set of

participant call statistical information. Configure outgoing bandwidth setting- configure the bandwidth

rate at which they invite other participants to the conference.


24/70

Page 24


When Enable No Self Seeis unchecked in the service definition, theEnable/Disable No Self Seebutton is available in the ConferenceControl interface.

o When enabled, all participants see the same video stream,including themselves.

o When disabled, each participants own image is removed fromthe video display s/he sees. Each participant receives adifferent composite image, and text overlay names areremoved from video frames.

o No self-see is not available with HD Continuous Presence Change conference layoutthe moderator can select other layouts for

the conference. There are 24 possible layouts for up to 28 participants.

o Click the Change button and select the required layout fromthose displayed.

o The available conference layouts are all the layouts that aresmaller than the selected video layout.

3 What is the text displayed in the welcome slide: _______________________.Note that if your endpoint supports encryption youll have a visual indicationthat the conference is secure.

4 Dial the IP address of the MCU from another endpoint.You should reach the auto attendant session on the MCU and see theconference youve already created (My First Conference).

Use the keypad to select this conference.

5 Note that you have an indication on the first endpoint announcing the newparticipant that has joined. (Will not hear with XTs.)

6 Change the layout both participants are viewing to be with self-see:


25/70

Page 25


- Take chair (become moderator) and click the Self see button in theConference view.

7 Change the layout both participants are viewing to include 4 sub-frameswithout using the web based conference control:

- Use the DTMF conference-control to perform this action.

- Press *and 1 to become the Moderator.- Choose 6 to change the layout and choose 4 for a layout with 4 sub-

frames.

8 Change the layout the first endpoint is viewing (only for this endpoint) toinclude 9 sub-frames using the conference control only:

- In the participant line of the conference-control click the arrow buttonnext to the layout (the person indication), choose personal layout andchoose Fixed 9 Participants.

9 Change the layout the first endpoint is viewing (only for this endpoint) toinclude 4 sub-frames without using the conference control:

- Using DTMF select 0 to scroll between the personal layouts until youreach the Fixed 4 Participants layout.

10 Disconnect both EPs from the conference, but dont terminate the conference.

11 Connect an endpoint to the MCUs auto attendant session by dialing theMCUs IP address and create a conference. Note: When MCU IP is dialedfrom endpoint, IVR slide is showing create a meeting instead of create aconference.

12 From the MCU conference control, invite another endpoint to the meeting.


26/70

Page 26


Exercise 5: Explor in g the MCU Con ference Control

In this session, we will explore the conference control features. Try performing the entiresession on your own. Use the Elite MCU Conference Control to:

Step Action

1 Invite another End Point to the meeting.

2 Mute all participants, Under Participant List click the mic icon.

3 Block the conference admission

4 Change the layout of the conference to a different layout

5 Disconnect the participant from #1 above.


27/70

Page 27


Exercise 6: Conference Dial-Out

In this session, we will explore the dial-out features. Try performing the entire session on yourown. Use the Elite MCU Web GUI to create and manage a conference using ConferenceControl.

Step Action

1 Connect to the Conference Control interface

2 Dial out, using the IP address of your group End Point and connect it to theconference

3 Dial out, and invite another EP to the meeting.

4 Mute all participants

5 Change the layout of the conference to a different layout


28/70

Page 28


Exerci se 7: SD / HD Services

Standard Definition Service:

Step Action

1 Create a standard definition service (384k max bit rate). Use 8X for the prefixwith X being the group number and 384k as the description. Set the maxlayout to 16.

2 Connect to the conference via endpoints.

3 Verify that the resolution that is being used is SD (CIF/352p)

High Definition Service:

Step Action1 Create an HD supporting service (2M)

2 Connect to the conference via endpoints.

3 Verify that the resolution that is being used is HD (720p/1080p)

Mixing SD/HD connections:

Step Action

1Dial into the HD conference at 2M with one endpoint.

2 Dial into the HD conference with 384k using another endpoint.

3 Verify that the 2M connection is running HD resolution, and that the 384k isSD.


29/70

Page 29


Exercise 8: Using DTMF from an Endpo int

Step Action

1 Connect into a conference with one endpoint.

2 Take moderator control with one of the endpoints via DTMF.

3 Using DTMF, invite the second endpoint into the conference.

4 Explore the different DTMF functions (layout, mute etc.)

Exercise 9: Maintenance

Step Action

1 What are the MAC Address and Serial Number of your MCU?________________ ________________.

Navigate to Status Tab | Under Product Information

2 Create the snapshot file for CS usage and download

- Maintenance Icon | Contact Customer Support | Click theCreate button under Create snapshot file (Thismay take severalminutes).

3 Upgrade the MCU to the supplied version. (Found in a folder called RV-MCUon your PC Desktop.)

- Maintenance Icon | Update software | Browse for the suppliedpackage | Press Update (this may take several minutes).

4 Verify the upgrade succeeded.

- Navigate to Status Tab | Under Product Information| SW Version |Verify theres a new version.

5 Return to the previous software version.

- Maintenance Icon | Update software |Choose the Roll backoption.


30/70

Page 30


Module 4: Deployment B- Small/Medium Enterprisewith Scopia Desktop Support

Lab Exercises

Int roduct ion

In the following lab exercises, you will be completing the implementation and configuration of

the Scopia Desktop within the Small/Medium Enterprise Scopia Videoconferencing Solution.

This deployment involves the MCU with the integration of the Scopia Desktop Server and

Scopia Desktop Client.

Object ive


- Perform the installation, configuration and maintenance of the Scopia Desktop Serverand Client.

Lab Scenario


1. Deployment A configuration.

2. Server for Scopia Desktop Server installation.3. (1) H.323 HW Endpoint.

4. (2) client PCswith Web Cams for ScopiaDesktop clients installation during the exercise

5. On the desktop of the server is a folder labeledInstallers. Inside this folder the ScopiaDesktop Server executable can be found inScopia Desktop Server. All license keys arelocated in the Installers folder on a text fileGroup X-Server-Keys


31/70

Page 31


Exercise 1: Instal lat ion

Step Action

1 Install Scopia Desktop server:

- Running setup is very intuitive, simply run setup and click next.

Licensing: Insert the Scopia Desktop key Scopia Desktop-25 and theScopia Desktop streaming key Scopia Desktop Streamingfor the Scopiaserver license text box (leave the Scopia Desktop Recording Key empty):


32/70

Page 32


2 Network Interface: Choose the NIC which is connected to the subnet youintend to work in.

- Web portDefault 80, but can be modified:

Type the FQDN (full qualified domain name) for your deployment (IP Addresscan also be used if FQDN is not available):

After that, simply press next and complete the installation.

3 From the server, go to Start |all programs | Scopia desktop-administration.


33/70

Page 33


The first time you will be directed through the configuration wizard.

To configure the Scopia Desktop to work with MCU on Basic mode:

1. Select Basic Mode and Click next.

2. Configure Elite MCU IP user & password.

3. Leave the recording and streaming IP address as defaults

4. Change admin SDS admin user/password if needed. And finish.

4 Once completed you will see the main page where you can view componentsand their statuses.

All indicators should be green, if red/orange indicator, mouse over the

indicator for more information.


34/70

Page 34


5 Install Scopia Desktop Client:

- From your local PC (and not the server) point a browser to the FQDNor IP address of the Scopia Desktop Server.

- http:// serverIP

Select the Check Your Audio link to check PC audio

Select the Check Your Video link to check video from your webcam.


35/70

Page 35


Exercise 2: Con ference Con trol

Step Action

1

Create Conference on MCU by dialing from Scopia Desktop Client:- This can be done by creating Conference via MCU GUI and then

joining it from Scopia Desktop Client, or (simpler) creating ad-hocmeeting from Scopia Desktop Client by typing meeting ID you wantto join from the Scopia Desktop Client web (which needs to includeMCU meeting prefix + Unique suffix) + (optional) type your name andpress Participate now:

2 Invite H323 endpoint to your conference:

- Once in Scopia Desktop Client meeting, go to moderate -> invite.

In the pop up window, type the IP of the H323 endpoint that you want to invite.

3 Start Presentation with SD client and watch with the H323 Endpoint:

- Press present and choose the running application you want to present,or your entire desktop.

4 Lock Down Meeting and try to join with new Client.


36/70

Page 36


- Go to moderate -> Lock down meeting.

Now try to Join with another Scopia Desktop Client/endpoint andverify you cannot join it.

5 Terminate Meeting.

- Go to Moderate - > Terminate meeting, and make sure all participantwere disconnected from the meeting.

You can also make sure meeting was terminated via MCU/Scopia DesktopServer admin web GUI.

Exerci se 3: Create a Conf erence from the Eli te MCU GUI

The following exercises require two clients. Please join another group, each will use their ownclient, and connect to the other groups SDS installation:

Step Action

1

Create a conference with a Moderator PIN, using the MCU GUI.

2

Connect to the conference with two Scopia Desktop clients.


37/70

Page 37


3

Connect to the call status screen on the client

4 What method network type of connection is being used?______________________

5 What is the transmit bit rate being shown? ________________________

Exercise 4: Moderat ion Funct ion s

Step Action

1 Connect with two SD Clients into a conference

2 From one client - take moderation and set a lecturer

3 Verify that the client is mutedwhat does the mute icon indicate?_________________


38/70

Page 38


4 Use the raise hand function from the other clientwhat happens?_______________

5 Grant the request from the Lecturerwhat happens?____________________

6 Enable streaming in the conference. (Moderate -> Enable Streaming)

7 Disconnect with one client and reconnect to the Portal and Select Watch

Webcast. (Install QT 7.4.5)

8 Connect to the webcast. What happens? (streaming plug-in required)___________________________

9 Disconnect from the Webcast.

Exerc ise 5: Recording Funct ions

Step Action

1 Connect with two SD clients into a conference.

2 Take moderation control.

3 Start recording.

4 Start a presentation.

5 Perform some annotation on the presentation.

6 Stop the presentation.

7 Stop the recording.

8 Disconnect the clients from the conference.


39/70

Page 39


9 Go the SDS portal and watch recording tab.

10 Locate the recording.

11 Download and install the plug-in. (SDS- plug ins).

12 Watch the recording that you have just created.


40/70

Page 40


Module 5: Deployment C- Full Centralized Enterprise

Lab Exercises

Int roduct ion

In the following lab exercises, you will be completing the implementation and configuration of

the iVIEW Suite within the Full Centralized Enterprise Scopia Videoconferencing Solution. This

deployment involves the MCU with the integration of the Scopia Desktop Server, Scopia

Desktop Client and iVIEW Suite.

Object ive


Perform the installation, configuration and maintenance of the iVIEW Suite within the Full

Centralized Enterprise video deployment.

Lab Scenario

The following equipment is required per person / couple:1. Deployment B configuration.

2. Server 200x installed PC for installing the iVIEWSuite application

3. (1) H.323 HW endpoint (preferably HD).

4. (1) PC to connect to the Web / Telnet / Serial witha SIP SW endpoint (eConf) and WinZipapplication.

5. (2) Client PCs for Scopia Desktop clients.

6. LDAP Server with a valid user and READprivileges.


41/70

Page 41


Exercise 1: Instal lat ion o f iVIEW on the serv er

Step Action

1 Install iVIEW software on a Windows 200x server.

- In the server Installers folder, double click iVIEW-Suite folder.

- Double click the iVIEW_Suite_7_7_1_0_50.exe

- When prompted, select With Gatekeeper for Scopia Bundle

2 Select Directory Server with Single Sign on (SSO) Enabled

Use the default install location. Use the default FQDN ( or IP address in thelab) and port 8080.

Use default MySQL folder.

3 Make sure that to properly configure a valid SMTP mail server with the correctuser information.

135.60.128.1

Login ID: iview

Password: Stud3nt!


42/70

Page 42


iVIEW Account Login Information

Login ID: admin

Password: admin

When prompted hit Install

After the istall has completed successfully hit Done

iVIEW License Installation- To install the License Key navigate to:

Start->All Programs->RADVISION iVIEW Suite->Update License

- When prompted to, enter license keys

- Copy and paste the iVIEW Bundle with GK 20-200 NMS key.

- Hit Update

- Confirm you receive the new license has been updated successfully!

- HitOK

iVIEW Scopia Desktop Pro License Installation

- To install the SD Pro License Key navigate to:

Start->All Programs->RADVISION iVIEW Suite->Update License

- When prompted to, enter license keys

- Copy and paste the Scopia Desktop Pro-50key.

- Hit Update

- Confirm you receive the new license has been updated successfully!

- HitOK


43/70

Page 43


Exercise 2: Resou rce Management Conf igurat ion

Step Action

1

Log into the group MCU.- Register the MCU with the ECS GK installed with iVIEW: MCU |

Configuration | Protocols | H.323

- Enter the iVIEW/ECS server IP address as the Gatekeeper. ClickApply

- Verify the MCU is registered: MCU | Status

- The line next to Gatekeeper should be green.

2 From your local PC, point your IE browser to: http://serverIP:8080/icm

3 Check that the Internal ECS is well configured and with full authorizationcontrol:

- Navigate to Resource Management | Gatekeeper/SIP Server

- Select local_gatekeeper

- Configure the SNMP strings:

o Get: RVGET2

o Set: RVSET2

4 Configure your MCU:

- Navigate to Resource Management | MCU

After configuring the MCU:

Check that iVIEW has full control on the MCUCall Control\SNMP

Go to the Meeting types and download the MCU services as newiVIEW meeting types.

Scopia Desktop Server Preparation

1. From your local PC open a web browser to ScopiaDesktopAdministration http://serverIP/scopia/admin

2. Select Deployment Tab. Change the deployment from Basic to
http://serverip/scopia/adminhttp://serverip/scopia/adminhttp://serverip/scopia/admin


44/70

Page 44


Advanced

a. Enter the IP address for iVIEW and the H.323 Gatekeeper

b. Enter an alpha-numeric value for Scopia Desktop H.323 ID (can be anything as long as it matches the next step forGatekeeper - example: Group1)

c. Hit OK

3. Navigate to Status | Recording Tab

a. Enter the Gatekeeper IP address

b. Hit OK

Note: Under status, there will be a red dot next to iVIEW Suite. The ScopiaDesktop Server will need to be configured in iVIEW to complete thedeployment.

5 Configure your Scopia Desktop Server Configuration in iVIEW:

- Navigate to Resource Manager| Scopia Desktop Servero Click Add

- Fill in the fields. For Web Access URL: use the IP address of yourgroup server in the following syntax:

o http://serverIP/scopia

- Enter the H.323 ID configured in the prior step

Set the Maximum Capacity to 20.

After configuring the Scopia Desktop:

- Check that the status is fully connected.
http://serverip/scopiahttp://serverip/scopiahttp://serverip/scopia


45/70

Page 45


Exercise 3: LDAP Server Conf ig urat ion

Step Action

1

Configure the LDAP settings and choose your LDAP Search base:- Navigate to Advanced Settings | LDAP Configurations | add

Directory server type: Active Directory Server

URL/Domain: ldap://135.122.92.20

Login: iview

Password: Stud3nt!

- Select Configure

- Drill down to: North America->HR->HR Radvision


46/70

Page 46


2 Verify that you are properly configuring the Virtual Room number LDAPparameter:

- Navigate to Advanced Settings | LDAP Configurations | add |Advanced | Virtual Room Number 6+

- Check Generate Virtual Rooms

3 Set default user type to Organizational Administrator

- Synchronize

4 Go to the Users Management and confirm users have been imported.

5 Verify that all users were properly imported:

- Refer to spreadsheet for LDAP user logins and passwords.

6 Select one user from your group and access its Virtual Room settingscheckthat the Virtual Room number was properly applied and saved, and set theVirtual Room default Meeting Type.

7 Logout of the iVIEW Admin user and try to login using the new imported LDAPuser credentials.


47/70

Page 47


Exercise 4: Resou rce Management Conf igu rat ion of Term inals

Step Action

1 - Open a web browser to the IP address of the Scopia XT endpoint

User name: Admin

Password: 1234

- Navigate to Administrator Settings | Protocols | H.323 Gatekeeper

- Set the value of Use Gatekeeper to yesand enter the IP address ofthe gatekeeper

- Hit Save

- Logout of the XT

2 - Navigate to Resource Management | Terminals

- Select Import from Gatekeeper

- Check the box next to the XT end point

3 Create two new iVIEW H.323 terminalsusing the SW based clients.

- Navigate to Resource Management | Terminals

Make sure that you are assigning the valid H.323 information

Assign different BW parameters for future hands-on tests.


48/70

Page 48


Exercise 5: Test Conferences (Ad-hoc/Scheduled)

1 Ad-hoc meetingdial to the Virtual Room configured for the user fromExercise 3 (LDAP server configuration).

Login to iVIEW using your Outlook user ID (such as hrrv11, etc)and check that the meeting appears on My meetings\Currentmeetings.

Click on the meeting and access it for In-meeting control hands-on.

Logout of the iVIEW and log back in as the iVIEW Admin Reviewthe System utilization status at the Meeting monitoring option.

2 Scheduled meetingLogin the iVIEW as one of the imported users.

Use the Meeting Scheduling option and follow the wizard until anew meeting is created. Make sure to invite at least two LDAPusers with valid Mail box and e-mail address.

Once a new meeting is createdAccess the in-meeting controland invite one of the iVIEW listed terminals.

o Change the layout both participants are viewing to be withself-see.

o Change the layout both participants are viewing to include 4sub-frames without using the conference control.

o Change the layout the first endpoint is viewing (only for thisendpoint) to include 9 sub-frames using the conferencecontrol only.

o Change the layout the first endpoint is viewing (only for thisendpoint) to include 4 sub-frames without using theconference control.

3 - Once a meeting is createdAccess the mail box of one invitedparticipant and verify that a new mail invitation was sent\received.

- Use the mail notification information to access the meeting from aScopia Desktop client.


49/70

Page 49


Exercise 6: Use of iVIEW Report ing

Step Action

1 Login the iVIEW as Admin and go to the Reports and statistics option:

2 Create a new report for iVIEW Usage:

- Navigate to Reports and Statistics | Usage | Create New Report |Generate

3 Generate a new PDF report for iVIEW Usage:

- Select Generate PDF Report

- At the file download prompt, Hit Open

4 Create a new report for iVIEW Utilization:

- Reports and Statistics | Utilization | Create New Report | Generate

5 Generate a new PDF report for iVIEW Utilization:

- Select Generate PDF Report

- At the file download prompt, Hit Open

Exercise 7: IVR Conf ig urat ion in iVIEW

Step Action

1 Configure the IVR in iVIEW:

- Turn off the Auto-Attendant in the MCU.

o Configuration | Conference

o Uncheck the Enable Auto Attendant Box

o Hit Apply

- Enable one of the Meeting Types in iVIEW for Auto-Attendant(checkbox).

o Meeting types: select the number of the service

o Check the Auto Attendant Support

- Advance Settings | Default Meeting settings | Advance Routing

Configure the Auto-Attendant number using 1X00 with X being your groupnumber.

- Set the default Meeting Type

2Using the XT endpoint

- Dial the IP address of the ECS (iVIEW Management Suite)

3 Confirm connection into the IVR

4 Create and connect into a new conference from the IVR

5 With the 2ndendpoint (registered) dial the Auto-Attendant number


50/70

Page 50


6 Connect via the IVR into the conference where the 1st endpoint is connected

7 Terminate the conference

Exercise 8: Block ing ad-hoc Con ference Creat ion

Step Action

1 Use the iVIEW Management Suite configuration tool to disable endpointinitiated multipoint calls except for virtual rooms.

2 Try and create a conference using one of the MCU prefixes to create aconference IDwhat are the results?

________________________________

3 Using the same endpoint, connect into a virtual room from one of your iVIEW

Management Suite users.

Exercise 9: Vir tual Rooms Propert ies

This exercise requires two Scopia desktop clients.

Modify the virtual room properties of the user as follows.

Step Action

1 Use a one-time PIN.

2 Record the meeting when it starts.

3 Connect from one of the Scopia desktop clients to the Virtual roomwhathappens? ________________________________

4 Enable SD Pro for all the users. iView \ User Management | Provisioning | AllUsers |

- Check Scopia Desktop Pro license

- Hit Update

5 From the SD Pro client (room owner), sign in to Scopia Desktop (from the

client portal).

6 Connect to the users virtual room.

7 Enter a one time PIN as prompted.

8 Connect to that same room with the second Scopia Desktop client.


51/70

Page 51


9 Enter the PIN.

10 Confirm both clients that are connected successfully to the room.

Exercise 10: Create Con ference Using Personal Device.

This exercise requires mobile devices such as iPads or Smartphones.

Step Action

1 Have students download the App to their personal device, then createconferences with each other connecting with the end points in class.

Exercise 11: Instal l and Use Radvisio n Sco piaContro l

Requires iPad for Lab

Step Action

1 Have students install the Radvision ScopiaControl and use it to control theXT End points in class


52/70

Page 52


Module 6: Deployment D- External Connectivity

Lab Exercises

Int roduct ion

In the following lab exercises, you will be completing the implementation and configuration ofthe Pathfinder Server in the External Connectivity Deployment.

Object ive


- Perform the installation, configuration and maintenance of the Pathfinder Server toprovide external connectivity.

Lab Scenario


1. Pathfinder.

2. 1 H.323 HW endpoint (H.460 enabled).

3. 1 PC to connect to system network.

4. Serial cable and a suitable application (Hyper-Terminal / CRT).

Exercise 1: Instal lat ion o f Pathf inder Server

Step Action

1 Open the Putty Portable folder on the Lab PC Desktop

Double click on the Putty Portable executable icon

2 Under SessionSelect the Telnet radio button

Under Host Name (or IP address) enter: 135.122.104.175

For Port enter 200x


53/70


54/70

Page 54


- Hit Q to quit and save changes

- Enter 3 to change DNS server

- A to add

- Enter IP address 135.122.92.20

7 - Enter D to delete and existing DNS servers

- Enter Q to exit

- Enter Y to save the configuration

8 - Enter 1 to show IP configuration

- Enter Q to Quit

- Exit Putty Portable


55/70

Page 55


Exercise 2: Making a cal l usin g H.460

Step Action

1 Configure the Pathfinder server to work with the ECS:

- Navigate to Settings | General.

2 Register the XT to the Pathfinder using H.460:

- Enable H.460 on the endpoint.

- Set the Pathfinder Server as the GK on the H.460 endpoint

3 Dial-in the MCU V-IVR and create a meeting:

- Make a call E.164 to another registered endpoint

4 Terminate the meeting.


56/70

Page 56


Exercise 3: Making a cal l using Pathf inder Cl ient

Step Action

1 Register the Pathfinder client to the Pathfinder server:

- Create a client user on the Pathfinder Server.

2 Register the H.323 endpoint to the Pathfinder Client:

- On the Pathfinder Client set the Pathfinder Server IP address, thePathfinder Client user name and password (From 3.1 point).

- On the Pathfinder Client security tab configure:

- Set the Pathfinder Client as the GK on the endpoint.

3 Dial-in to the MCU V-IVR and create a meeting.

4 Make a call to another registered endpoint


Exercise 4: Making a cal l usin g DPA Direct Publ ic A ccess

Step Action

1 Enable the Direct Public Access on the Pathfinder server:

- On the PATHFINDER SERVER setting tab enable the H.323 directaccess and select a default extension (MCU V-IVR).

2 Dial-in the MCU V-IVR using the H.323 endpoint and create a meeting:

- From the endpoint call the PATHFINDER SERVER IP address.

- See that you receive the MCU IVR and connect to a conference.



57/70

Page 57


Module 7: iVIEW Network Manager

Lab Exercises

Int roduct ion

In the following lab exercises, you will be completing the implementation and configuration ofthe iVIEW Network Manager.

Object ive


- Perform the installation, configuration and maintenance of the iVIEW Network Manager.

Lab Scenario


1. Deployment D configuration

Exercise 1: Bui ldin g the Netwo rk Structure

Step Action

1 Open a web browser for NMS: http://serverID:8080/nms

Run auto-detect

2Add one element manually:

MCU nameMCU X (with X being the group number)

MCU IP ______________________


58/70

Page 58


Exercise 2: Elements Con f igurat ion

Step Action

1 Configure the iVIEW elements:

- ECS - Add a neighbor Gatekeeper to one of the Gatekeepers

- MCUchange the Gatekeeper IP

- Gatewayadd a gateway service (prefix34, BW384k)

2 Change the access settings to one of the MCUs in your network:

- Go to one of the MCUs web interface and change the admin

password.- Update these settings in the MCU element tab in the iVIEW NMS.

3 Configure default access parameters for all the Gatekeepers in your

network:

- Go to the ECS Board/Users and change the admin password.

- Repeat this action for all the Gatekeepers in your network.

- Change the Gatekeeper default access in the iVIEW NMS.

Exercise 3: Moni tor ing

Step Action

1 Make a point to point call

2 Create a conference

3 Check the call status in the different views offered by the iVIEW Network

Manager

4 Check the Conference status in the different views offered by the iVIEW

Network Manager

5 Check the B channel status in the network status section.


59/70

Page 59


Exercise 4: Alarms

Step Action

1 Configure the following alarms severity level:

- Element OfflineCritical

- MCU not registered with gatekeeperwarning

2 Set yourself as an alert recipientplease use an email address you can

access from the training class.

- Set your minimum severity level notification tocritical

3 Disconnect the XT from the LAN and search for the alarm Element

Offline in the Alarms table.

- Verify you received an email notification.

4 Unregister the MCU from the Gatekeeper and search for the alarm MCU

not registered with gatekeeper in the Alarms table.

- Verify you did not receive an email notification.

Exerc ise 5: Endp oints

Step Action

1 Configure an endpoint through the NMS:

- Change the Gatekeeper IP to ____________

- Change the endpoint E.164 to ___________

- Change the alias to ___________________


60/70

Page 60


Module 8: Deployment E: Large DistributedVideoconferencing Deployment

Lab Exercises

Object ive


- Perform the configuration of the Large Videoconferencing Deployment

Lab Scenario


1. iVIEW suite

2. Additional server for ECS standalone

Note: all other equipment will be defined virtually in theiVIEW


61/70

Page 61


Exercise 1: Setup

Step Action

How to ADD IP Topology

1 Open a web browser to the iView Configuration Tool:http://serverIP:8080/icm-config

- Click Launch iVIEW Configuration Tool

- Log in using admin/admin

- Navigate to system Configuration | UI Settings

2 - Check the Display IP Topology box

- Click Save

- ClickYes

- Click Close

- ClickYes to exit

- Close the browser window
http://serverip:8080/icm-confighttp://serverip:8080/icm-confighttp://serverip:8080/icm-config


62/70

Page 62


Login to iView Suite:

http://serverIP:8080/icm

You now have the Network Management icon.

Add Locations

1

Set up the system according to the above graph. Your company HQ is

located in NY and the iVIEW and ECS are located in HQ.
http://serverip:8080/icmhttp://serverip:8080/icmhttp://serverip:8080/icm


63/70

Page 63


2

Add the London site according to the graph:

3 Add gateways in both NY and Hong-Kong.

4

Add an additional site in Beijing according to the below graph, the Beijing sitehas one MCU.

5 Add an ECS standalone in the HK office controlling the MCU in HK andBeijing sites:


64/70

Page 64


Module 10: Troubleshooting

Lab Exercises

Object ive

Upon successful completion of the following lab exercises, you will be able to implement

troubleshooting principles, identify troubleshooting tools used in the Radvision Scopia

Videoconferencing Deployments and generate logs and traces from the various components.

Lab Scenario

There are two newly installed endpoints that areconfigured to register to the Gatekeeper.

When using an endpoint A, the customers report thatthey cannot call endpoint B

Please explore this problem.

Exerc ise 1 Troub leshoo t ing Endpo ints

Step Action

1 Review logs

2 System Details:

o Endpoint A: 192.168.212.117

o Endpoint B: 192.168.212.135

o iVIEW: 192.168.212.23

3 Discuss your findings.

Lab Scenario

Two customers are trying to make a point to pointconnection. EP_B (5108) calls EP_A (5197) but get"Gatekeeper Rejected the call"

Please explore this problem.


65/70

Page 65


Exerc ise 2: Troubleshoo t ing Point to Point Connect ions

Step Action

1 Please try to find out what is the cause for this:

Details:

o GK: 192.168.212.67

o Endpoint A: 192.168.212.117

o Endpoint B: 192.168.212.135

o iVIEW: 192.168.212.23


Lab Scenario

Customer EPA (5108) is trying to dial a conferenceroom endpoint EPB (5197) but the call fails.

Exercise 3: Troublesho ot ing Cal l Failure

Step Action

1 Please try to find out what is the cause for this?

Details

o GK: 192.168.212.67

o EPA: 192.168.212.117

o EPB: 192.168.212.135

o iVIEW: 192.168.212.23



66/70


67/70

Page 67


Exercise 5: Troublesh oot in g Conference Startup Fai lure

Step Action

1 Which device is causing the failure?

Why does the conference fail?

What logs did you use?

Address Details

o GK: 192.168.212.23, MCU: 192.168.212.193

o EPA: 192.168.212.117, EPB: 192.168.212.135

o iVIEW: 192.168.212.23, GW: 192.168.212.160

Lab Scenario

A user (5108) tries to connect to Conference ID814444. His connection fails.

.

Exercise 6: Troublesho ot ing Con ference Connect ion Fai lure

Step Action

1 Which device is causing the failure?

Why does the conference fail?

Address Details

o GK: 192.168.212.23, MCU: 192.168.212.193

o EPA: 192.168.212.117, EPB: 192.168.212.135

o iVIEW: 192.168.212.23, GW: 192.168.212.160



68/70

Page 68


Lab Scenario

Two Endpoints: 5197 and 5108 connect to aconference.

Endpoint 5108 does see any video and 5197 cannot

see 5108

Exercise 7: Troublesh oot in g Con ference Video Failure

Step Action

1

What is the problem?

2 Address Details

o GK: 192.168.212.23, MCU: 192.168.212.193

o EPA: 192.168.212.117, EPB: 192.168.212.135

o iVIEW: 192.168.212.23, GW: 192.168.212.160

Lab Scenario

An ISDN user is trying to call the MCU V-IVR (whichis alias 400). He had been given the ISDN GWnumber to dial 02087563286.

The call fails with no route to destination.

At what stage does the call fail?


69/70

Page 69


Exercise 8: Troublesh oot in g Cal l Rout in g Failure

Step Action

1 What is the issue?

Address Details

o GK: 192.168.212.23, MCU: 192.168.212.193

o EPA: 192.168.212.117, EPB: 192.168.212.135

o iVIEW: 192.168.212.23, GW: 192.168.212.160

2 Discuss your findings

Lab Scenario

A Scopia Desktop client user is attempting to join a virtualroom but receives the following message:

.


70/70

Exercise 9: Troublesho ot ing Vir tual Room Connect ion Failure

Step Action

1 Details:

Server Address: 192.168.212.23Public Address: 83.24.100.23

Conference ID: 851234


Documents

oojkjU00430I SCOPIA Solution 7 7 Lab Workbook v6