Open Industry Data Access and Sharing Task Force

Presented by:Co Chairs:

Mark Algie: 3MRick Palmer: ComputerLogicDan Risley: Automotive Service Association (ASA)

Task Force Participants

Greg Horn (Hartford Inc) Frank Laviola (Paul Davis) Jack Rozint (Mitchell Int’l)

Keith Bell (Akzo Nobel) Tom McGarry (Axalta) Aaron Schulenberg (SCRS)

Scott Biggs (APN) Don Mikrut (Audatex) Fred Iantorno (CIECA)

Dave Braun (Nexsyis) Robb Young (10 Point Complete) Chris Andreoli (Progressive Ins)

Rob Cooper (Parts Trader) Frank Terlep (asTech) Rick Tuuri (CIC Past Chairman Mentor)

Dean Ricciardulli (AllData) Mike Gilliland (Auto House) Daniel Friedman (EHI)

Chad Sulkala (Allstate Insurance) Bill Lopez (OE Connection) Jim Keller (1Collision)

Bert Kollinger (Kollinger Auto Body) John Vito (Hertz) Steve Seissman (Vehicle Owners Guide)

Vince Romans (The Romans Group) Jeff Schroder (Car-Part.com) Tom Julius (Car-Part.com)

Pat Blech (OE Connection) Aimee Getty (Nexsyis) Bernie Allen (Nexsyis)

Mitchell – Jack Rozint (7-10 minutes)Audatex – Don Mikrut (7-10 minutes)CCC – Mark Fincher (7-10 minutes)CCC Interview – Dan Risley & Mark Fincher (10 minutes)

Q & A from the Audience (10 minutes)

AGENDA

September 2016, CCC announces the following: They will migrate t0 the BMS collision repair data protocol The EMS data standard will be sunset in April 2018

A LOT OF STUFF IN THE MIDDLE CIC Task ForceMeetings, conference calls, vision statement, position statement

December 2017, CCC announces a change in position and strategy based upon industry feedbackThere will be no charge for BMSEMS will not be sunset

How Did We Get Here?

The Database Task Force supports the choice to migrate from EMS to BMS. BMS provides repairers greater control over the data being shared with their strategic partners. Moreover, the Task Force supports the continuation of the unobstructed flow of data amongst all the industry stakeholders. CIECA and other industry stakeholders have established a precedent that facilitates bi-directional data exchange in a free and open marketplace.

Any 3rd party that restricts or prevents industry stakeholders from accessing or using the data generated and permitted by the collision repair facility and industry stakeholders will adversely impact the industry. In addition, it will inhibit advancements in technology, restrict competition and adds cost into the marketplace. Technological advances should enable sophisticated, secure, and more collaborative data usage, not impede industry progress.

Task Force Position Statement

Collision Repair businesses are entitled to have direct access to an electronic, un-encrypted copy of, and full rights to use the data generated by, and contained within, any software or cloud-based application they may elect to utilize. The data must be readily accessible by the end user and separate from the original application (e.g., estimating, parts procurement, and management systems).The repair facility is entitled to and must have the freedom and flexibility to utilize the data as they deem appropriate; this includes but is not limited to, the ability to copy or export the data to separate servers, trading partners or online data warehousing services, without approval from a third party.It is the responsibility of the collision repair facility, as well as any industry stakeholder that is using or managing data, to protect the privacy of and proper use of that data.

Task Force Vision Statement

Mitchell UpdateCIC Data Task Force

Presented by:Jack Rozint

Mitchell InternationalJanuary 18, 2018

Centralized Data Systems Fall Short

210

1) Not being Totally Unbiased

2) No proper incentives to deliver technical capabilities

3) Single point of weakness

Even Non-Governmental Agencies or Industry Associations run

the risk of…

• Traditional Database Technologies are Constrained • Built to support storing of data by a few entities

Enter BlockChain….

The practical consequence […is…] for the first time, a way for one Internet user to transfer a unique piece of digital property to another Internet user, such that the transfer is guaranteed to be safe and secure, everyone knows that the transfer has taken place, and nobody can challenge the legitimacy of the transfer. The consequences of this breakthrough are hard to overstate.

211

Marc Andreessen

Inventor of the Internet browser

Key Attributes of BlockChain

212

Distributed Trust

Authoritative access control replaced with

distributed consensus

Immutability

Transactions, timestamping, contracts, etc.

Cryptographic Security

Mathematically impossible to crack

Blockchain in the Vehicle Lifecycle

213

Initial Purchase

MechanicalService

Vehicle Sold

Windshield Replacement

MechanicalRepair

Collision Repair

MechanicalService

Data Sharing| Mitchell’s Commitment

‐ Committed to Open Data AccessSupports CIECA’s Mission of “Encouraging Open Competition and Free Choice for the Mutual Benefit of All Parties”Supports the Mission and Vision of the CIC Data Task Force

‐ Committed to Data Security & IntegrityUtilize state of the art technologiesSupport use of blockchain

‐Move to the Cloud‐ Partner Well

214

Open data sharing is critical to efficient claims & repair

215

Data Sharing| Mitchell’s Commitment

Audatex UpdateCIC Data Task Force

Presented by:Don Mikrut

Audatex

Presented by:Don Mikrut

NEXT GENERATION OF PROFESSIONAL DAMAGE ESTIMATINGAND BEYOND…

DATABASE DRIVEN INTELLIGENCE

Parts & Labor data• OEM information• +1200 parts/vehicle• >95% coverage for mature

countries• Including mechanical &

glass

• Standardized OE data• Linked to parts/labor

Service intervals & Maintenance Ops

Configuration Intelligence• Vehicle-level build configuration• Vehicle / Option specific parts

linkages• Inside out, OEM driven procedural

repair data

Audatex Qapter Estimating

• Intuitive interface with portability on virtually any device and within any country

• Powerful data intelligence from VIN data to parts & labor to vehicle valuations

• Accurate integrated inside‐out OE procedural data and calculations

• Linked procedural data with community integration

• Support CIECA data exchange

80

ACCURACY

80

AUTOMATION

20

CUSTOMER

World’s most powerful and accurate damage estimation system

Intelligent Repair Estimation (IRE)

80

ACCURACY

80

AUTOMATION

20

CUSTOMER

• Research backed, scientifically calculated repair times based on material, thickness, geometry, access and R&I intelligence

• Intuitive user interface for fast and accurate damage capture

• Powerful integration with Solera data and technology for estimate automation 

Remove the subjectivity to drive consistency and accuracy

Intelligent Repair Estimation (IRE)Remove subjectivity as we seek to automate the 80

Richard Brandberry(817) 654-9088CLM#: 12-72469379RO#: 64173

PRE-SCAN: October 17, 2017 01:34:24PM

VIN: 1N4AA5APXDC843210YEAR: 2013MAKE: NissanMODEL: MaximaTRIM: 4dr Sedan 3.5 S

Solera Inc. Auto Repair1301 Solana Blvd.

Westlake, TX 76262, USA(800) 871-2356

Vehicle Health Check Results

Health Results:2 Issues Found

SYSTEMS SCAN RESULTS

This report contains proprietary information of Solera and may not be disclosed to any third party (other thanthe insured, claimant and others on a need to know basis in order to effectuate the claims process) withoutSolera’s prior written consent. © 2017 Solera Holdings, Inc. All right reserved.

For detailed fix guidance, diagnostic & repair procedures, TSB/ recall information, wiring diagrams and more visit: www.identifix.com/138XF1A8

Engine Control Module (ECM) - (1 Code Found)

Transmission Control Module (TCM)

Anti- lock Brake System (ABS)

Nissan Anti-Theft System (NATS)

Battery Management (BMS)

Tire Pressure Monitor System (TPMS)

Steering Angle System (SAS)

Body Control Module (BCM) - (1 Code Found)

Emission Readiness Check (9 of 9 Ready)

B2190 (BCM): Body Control Module - (Possible Prior Damage)

DIAGNOSTIC TROUBLE CODES

P0021 (ECM): Intake Valve Timing (IVT) control for Bank 2, radiator bank

CONFIRMED PROBABLE CAUSES

CONFIRMED PROBABLE CAUSES

Engine Oil and Filter

Bank 2 Intake Valve Timing (IVT)

Cam Positions (CMP) Sensor

Timing Chain

Camshaft Actuator Sprocket

Timing Cover Gasket

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TSB NTB13- 015a ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

Most LikelyRepair

Less LikelyRepair

Richard Brandberry(817) 654-9088CLM#: 12-72469379RO#: 64173

PRE-SCAN: October 17, 2017 01:34:24PM

VIN: 1N4AA5APXDC843210YEAR: 2013MAKE: NissanMODEL: MaximaTRIM: 4dr Sedan 3.5 S

Solera Inc. Auto Repair1301 Solana Blvd.

Westlake, TX 76262, USA(800) 871-2356

Vehicle Health Check Results

Health Results:2 Issues Found

SYSTEMS SCAN RESULTS

This report contains proprietary information of Solera and may not be disclosed to any third party (other thanthe insured, claimant and others on a need to know basis in order to effectuate the claims process) withoutSolera’s prior written consent. © 2017 Solera Holdings, Inc. All right reserved.

For detailed fix guidance, diagnostic & repair procedures, TSB/ recall information, wiring diagrams and more visit: www.identifix.com/138XF1A8

Engine Control Module (ECM) - (1 Code Found)

Transmission Control Module (TCM)

Anti- lock Brake System (ABS)

Nissan Anti-Theft System (NATS)

Battery Management (BMS)

Tire Pressure Monitor System (TPMS)

Steering Angle System (SAS)

Body Control Module (BCM) - (1 Code Found)

Emission Readiness Check (9 of 9 Ready)

B2190 (BCM): Body Control Module - (Possible Prior Damage)

DIAGNOSTIC TROUBLE CODES

P0021 (ECM): Intake Valve Timing (IVT) control for Bank 2, radiator bank

CONFIRMED PROBABLE CAUSES

CONFIRMED PROBABLE CAUSES

Engine Oil and Filter

Bank 2 Intake Valve Timing (IVT)

Cam Positions (CMP) Sensor

Timing Chain

Camshaft Actuator Sprocket

Timing Cover Gasket

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

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● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

TSB NTB13- 015a ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

Most LikelyRepair

Less LikelyRepair

Vehicle Health Check

80

ACCURACY

20

AUTOMATION

20

CUSTOMER

• Cost effective suite for full system pre & post scan health checks

• Integrated OE and expert verified knowledgebase from Identifix

• Easy access to over 80,000 qualified repair technicians for digital or phone diagnostic and repair support.

Scan. Diagnose. Repair. Verify.

Audatex Shop Management

• Full Employee Management, Payroll, PTO, Holiday, Training 

• Powerful Capacity Management, Work Flow, Parts Management, Work In Process

• Account: Bulk Deposits, A/R, A/P, Petty Cash, Shop Checks, Credit Management

• Executive Reporting, KPI Report, Tech Efficiencies and location Auditing

• Supports CEICA Data Exchange

80

ACCURACY

80

AUTOMATION

20

CUSTOMER

Dynamic system configurable for Collision, Glass and Mechanical Shop