Open World 04 - Information Delivery - The Change in Data Management at Network Rail - Presentation

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    Information DeliveryThe change in data management

    at

    Network RailDavid M Walker

    Data Management & Warehousing

    Oracle OpenWorld- 6th September 2004

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    Network Rail Background

    ! Took over the management of the rail infrastructure fromRailtrack in October 2002

    ! Responsible for the management and safety of the railinfrastructure

    !21,000 miles of track

    ! 40,000 bridges and structures! 2,500 station etc.

    ! Highly visible to public and political perception which makestimely information a key component of the enterprise

    ! Took over the management of the rail infrastructure fromRailtrack in October 2002

    ! Responsible for the management and safety of the railinfrastructure

    !21,000 miles of track

    ! 40,000 bridges and structures! 2,500 station etc.

    ! Highly visible to public and political perception which makestimely information a key component of the enterprise

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    New Strategy & Vision

    ! Network Rail replaced existing Railtrack IT function with a newdepartment called Information Management (NRIM)

    ! Emphasis placed on the development of reliable information andkey performance indicators

    !Top down pressure for KPIs from the Executive and external bodiessuch as the Strategic Rail Authority (SRA)

    ! Bottom up pressure for managers and staff to have the rightinformation available in a timely fashion

    ! NRIM strategy team determined the strategic toolset! In general Oracle based with other specialist tools

    !Network Rail means radical change to the organisation structure! Toolset and build must be affordable, survive change and be robust

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    The tools we have

    ! Strategy says solutions will be Oracle based! Database technology based around Oracle 9i moving

    to Oracle 10g

    !ERP solution is Oracle eBusiness Suite

    ! Information Delivery uses:! Oracle Balanced Scorecard for KPIs! Oracle Discoverer for analytical reporting! Oracle Report for standard reporting

    !Oracle Warehouse Builder to move the data around

    ! Presentation and integration uses Oracle Portal

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    First Steps

    ! Strategic Rail Authority (SRA) mandatedcertain Key Performance Indicators (KPIs)

    ! Quick Win Web based delivery using OracleBalanced Scorecard of the SRA KPIs

    ! Eight weeks to develop and deploy! Data collected via Microsoft Excel as no

    consistent automated solution available

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    Success breeds success

    ! Executive Scorecard leads business managers torequire scorecards for their own areas

    ! Area Maintenance!Condition of track!Plant Management!Inspection Regimes

    ! Financial Management of Projects!On time to budget!Forecast vs Actuals!Safety Indexes on projects

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    Getting the data

    ! Balanced Scorecards fed from multiplesources

    ! Excel import for manual data! Directly from operational systems via Oracle

    Warehouse Builder (OWB)

    ! From Data Warehouses via Oracle WarehouseBuilder

    ! Data capture via portal (more on this later)

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    KPIs sliced and diced

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    Making data more accessible

    ! Concept of Literal Staging Areas! Taking data from legacy systems such as mainframes and

    storing it in an Oracle database

    ! Oracle Warehouse Builder gets data overnight i.e. thedata is not fed real time

    ! Use Oracle Discoverer to allow ad hoc end user reporting! Makes data more freely available! Reduced cost of producing reports! Helps analysis of where the truth lies!

    Web based deployment using Oracle Discoverer Plus! Avallino analysis of data quality

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    Discoverer LSA Reports

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    Portal Deployment

    ! All this new data can not be hidden on systems! Need a framework to deploy applications and

    information

    ! Oracle Portal used to provide front end integration! Single entry point and single sign-on! Role based access

    !Applications I need to do my job concept! Integrates applications at the front end! Standardised look and feel

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    Portal Applications

    ! Growing number of small portal applications! Replace existing MS Access and MS Excel

    methods with web based applications

    ! Relatively quick and cheap to deploy! Change the quality of the data by introducing

    validation and centralisation

    ! Author & Publish concepts

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    Consolidating Data

    ! Three areas for Data Warehouses! Maintenance (Asset Data Warehouse)

    !The maintenance and management of track,signals, etc

    ! Operations (Train Data Warehouse)!The planning and running of trains including

    timetabling, punctuality and management of

    delays

    !

    Business Services!The management of money, projects, HR etc.

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    The Yellow Train Story

    ! New yellow trains travel around the networkcollecting measurement data on track quality

    ! The data is sent to the Engineering SupportCentre or ESC in Derby who load it viaOracle Warehouse Builder into the AssetData Warehouse

    ! Data is then available via the portal! Reference data, e.g. track type is managed

    via a portal application

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    The Yellow Train

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    The team and approach

    ! About 20 people based around the UK! Composition

    ! Network Rail staff! Domain Specialists! Oracle Consultants

    ! 18 months of work and only now reaching 20 people(4 people initially)

    ! High degree of Rapid Application Development (RAD)approach and interaction with the business

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    The future

    ! More of the same! Spread the technology, tools and techniques

    out to an ever wide audience

    ! Upgrading tools to latest versions to takeadvantage of new features

    ! Not specifically looking for any new products