2017 Registrar Fall Opening

Welcome SlideFall Opening MeetingOffice of the RegistrarWednesday, September 13, 2017Location: Humanities Lecture HallSave the Date: Next Fall Opening Meeting on September 12, 2018. Fall Opening Meetings will take place on the second Wednesday in September.

Outcomes● An opportunity for campus units to come together

prior to the start of the academic year.● A shared understanding of future collaborations.● A better understanding of policy and system

changes.● A resource document for future reference.

Purpose to provide campus with updates policy and technical changes.Opportunity for the campus to come together as a community prior to the start of fall.Look towards the future.

AgendaWelcomeCampus UpdatesUndergraduate EducationOffice of the RegistrarGraduate DivisionEnrollment ManagementUndergraduate Admissions

Summer SessionAdvisingDisability Resource CenterHousing (Information)Student Success Division Financial Aid and ScholarshipStudent Business ServicesAcademic Information Systems

Global Engagement Center for Innovations in Teaching and LearningLearning TechnologiesUCSC ExtensionUniversity Relations

Welcome and AgendaPresentation posted to http://registrar.ucsc.edu/aboutWelcomeCampus UpdatesUndergraduate EducationOffice of the RegistrarGraduate Division Enrollment Management Undergraduate Admissions Summer Session Advising Disability Resource CenterHousingStudent Success Division Financial Aid and ScholarshipStudent Business ServicesAcademic Information Systems Global Engagement Center for Innovations in Teaching and Learning

Learning Technologies UCSC ExtensionUniversity Relations

Undergraduate Education and Global Engagement

Richard Hugheyrph@ucsc.edu

Office of the RegistrarTchad Sangercpsanger@ucsc.edu

Welcome New Staff!

Staff directory is available at: https://registrar.ucsc.edu/about/staff.html

Introducing...Benjamin!

Contacting the RegistrarMain email contactregistrar@ucsc.eduUse for general inquiries and concerns.

Specialized email addresses: Special Programs sp-regis@ucsc.eduResidencyreg-residency@ucsc.eduFeesreg_fees@ucsc.eduVeterans Certifications vets_benefits@ucsc.edu

Systems Support:advsys@ucsc.edu - supports AARs, and advising systemsregsys@ucsc.edu - general systems support in the Office of the Registrar, such as enrollment

Classroom Updates and Improvements

Completed UpgradesSeating in Classroom Unit 1, Additional seating in JBE 152, Exterior repairs to Earth and Marine B206Continued from 16-17:Classroom Unit 2 - HVACCrown Computing Lab - new projector, instructor station, and ADA door opener Projection screen replacements in Humanities 206, College 8 room 240, Social Sciences 1 room 110, Physical Sciences Building 140

Capital Planning Funding ProjectsProjects in 17-18:Media Theater - lighting study and designKresge classroom building - inexpensive environmental control is possible.Crown, Rachel Carson, Cowell Apartments, Porter, and Oakes Computing labs - research/repair if possible - environmental controls

Kresge College ProjectCurrent classroom plan for Kresge College Project:Plan is to keep the existing ~350 seats:35 x 248 Computer Lab50 x 2150New: 600 seat auditorium

Degree and Program ChangesNew Undergraduate Degrees:

Applied Linguistics and Multilingualism B.A.

Science education B.S.

New Graduate Degrees:

Computational media M.S. and PhD added

Changes to Graduate Degrees:

Social documentation M.F.A. (replaces the Social Documentation M.A.)

Fee InformationStudent Services Fee

UGRD/GRAD $358.00 to $376.00

Tuition

UGRD/GRAD/PD $3, 740 to $3,834

Intercollegiate Athletics and Athletics Activities Access Fee

UGRD/GRAD/PD $38.50Support Student Governed Spaces

UGRD $10.00

UC SHIP

UGRD $959.00 to $961.00

GRAD/PD $1,455.00 to $1,476.00

Campus Fees

UGRD $414.98 to $463.48

GRAD/PD $363.86 to $402.36

Nonresident Supplemental Tuition

UGRD $8,894.00 to $9,338.00

The TIMMS Professional Degree program is not being offered this year.

Campus-wide InitiativesCurriculum Management Project

Phase 1 is underway. Solution for Catalog, Program Statement, and Course proposals.Phase 2 is starting. Improvements to Course Scheduling.

Slug Success

Continued support for the integration between AIS and Slug Success. Looking into predictive analytics capabilities.

Cross Campus Enrollment System

Automated enrollment in online courses with other campuses. Going live end of September.

College Scheduler

Allows students to plan quarterly schedules. Students can generate and optimize schedules based on courses and times which they are not able to be in class (work, sports, et cetera).

Oracle 9.2

Preparing for the Oracle 9.2 upgrade. Major release with great enhancements in functionality. Going live October 2018.

Online Course Evaluation

We will be working with Learning Technologies to implement the replacement of eCommons.

Statistics2016-2017 data

992,872 sessions8% increase from 2015-2016

2,029,504 pageviews5% increase from 2015-2016

379,744 users (35% new)20% increase from 2015-2016

6,498Emails to registrar@ucsc.edu (21% increase from 2015-2016)

16,530Call to 831.459.4412 (data not available from 2015-2016)

Total Staff Wait List Adjustments

9,792(3% increase from 2015-16)

Total Staff Enrollments

11,327(6% decrease from 2015-16))

Enrollment Statistics

Wait List Enrollments

Enrollments Percent Increase over 2015-16

Fall 2016 3,528 +27.6%

Winter 2017 2,998 -11.5%

Spring 2017 3,266 -2.7%

Total 9,792 +2.9%

Fall - 316, Winter - 310, Spring - 583(Overall decrease 1.6%)

University Part-Time Enrollments

Residency Statistics*

Admit Year Auto Determined

Deputy Reviewed Total Reviewed

Fall 2017(Increase from

2016)

1,150 (+28%)

1,509 (+12%)

2,659 (+18%)

*as of August 22, 2017

Veterans

VA Certification Cal Vet Waivers

Summer 2016 17 (-41%) 65 (-9.7%)

Fall 2016 139 (+8.9%) 238 (+8.8%)

Winter 2017 132 (+21.1%) 236 (+12.1%)

Spring 2017 105 (+14.1%) 232 (+12.1%)

LOA and Withdrawal

2016-2017

LOA 677 (+10.1%)

Withdrawal 1435 (-4.1%)

Graduation Statistics

Applicants Graduates

Summer 2016 702 680

Fall 2016 707 687

Winter 2017 584 565

Spring 2017 2,653 2,515

Total 4,646 (-.6%) 4,447 (-.5%)

Place your screenshot here

Graduation ComparisonNumber of days to 95%

36 daysAverage posted per day.

85.9 degrees per day

Graduate DivisionJim Moorejimmoore@ucsc.edu

2017 - 18GRAD AdmissionsApplied: 4,849Admitted: 1,443Attending: 664

As of 9/11/2017

Who’s attending?

Who’s attending50.2% Male44.9% Female5.0% Declined to State

70% Heterosexual/Straight18.4% Unreported or Declined to State6.2% Bisexual3.5% Queer

15.4% Underrepresented Minorities1.5% Gay.5% Lesbian

Non Resident 53.2% (68.3% are international)60.3% of international is from China

Enrollment ManagementMichelle Whittinghammwhittin@ucsc.edu

Undergraduate AdmissionsMichael McCawleymikemc@ucsc.edu

Summer SessionMonica Parikh monicap@ucsc.edu

UCSC Summer Slugs 2017UCSC Undergraduates★ 3861 students took 37,422 credits★ Average 9.7 credits★ 15% increase in total credits★ 85% of our enrollment★ Will always be our #1 priority!!

Ambitious Summer Award - $680★ Completed 15+ = 678★ 15+ with > 3.0 = 401★ 15+ with 4.0 = 110

UCSC Summer Slugs

Year Major

300 classesaverage = 28

YearSenior 49%Junior 25%Sophomore 14%Frosh and Admits 12%

MajorSocial Sciences 35%PBSci 28%Engineering 23%Arts and Humanities are both at 7% each

Our Newest SlugsFirst Year Academy

- 122 Slugs - down 14%- 927 credits (ave load 7.6)- GPA = 3.5

International Academy- 22 Slugs - up 31%- 214 credits (ave 9.7)- GPA = 3.27

Transfer Academy- 99 Slugs - up 27%- 768 credits (ave 7.8)- GPA = 3.5

Courses for New Frosh

Transfer Requirements

Links to course

lists

Online Growth 2016 2017 Increase

Courses 15 23 53%

Enrollment 804 1318 64%

Course Support 14 TA + 3 Readers

26 TA + 6 Readers

Great support and grad employment!

Summer Slugs Online

That’s a 47:1 ratio of TA to online student.Overall it’s 24:1 across all summer classes.

Math pass rates:

62%@19A

78%@19B

84%@23A

High Schoolers

Enrolled in 103 classes (up 25%)3+ took: ART 80T, BIOE 20C, CMPM 80K, CMPS 5J, ECON 1, JAPN 1, MATH 19A/19B/23A, PSYC 1, THEA 20

23 earned A+

84 earned B or better

6 fails - 3%

GPA = 3.47#ucscs

ummer

#kindofabigd

eal

#ucscsummer#kindofabigdeal

Get it, Slug Staff!!

11 UCSC Staff 4 earned A+ 4 earned A The rest earned Bs or Ps

Art, AMS, Biology, ENVS, History, Literature, Politics, and Creative Writing

50% off tuition approved for 2018

Never to early...FALLData from 2017 on our site (about > reports)Oct 16 - Call for Courses sent out (due Nov 22)

Summer Steadies review

*Call to action!* What do we need to offer? *You’re the experts!*

WINTERDecember 15 - Courses posted on our website!Department folder ready - poster, dates, social media assets, text Advising for spring and fall

AdvisingStacey Sketo-Rosenerssketo@ucsc.edu

Campus-wide Advising Initiatives: Slug Success

- Aim is for all academic advising offices to be in Slug Success in fall, if only for scheduling; login button will be in MyUCSC

- Online appt system paid for centrally; will become the “go-to” place for advising appointments

- Benefits to students: shared advising notes will allow for more seamless advising

- Allows for better efficiencies (campaigns, etc.) and will provide tools for assessment

- New notification signs available; will go out via email

Campus-wide Advising Initiatives: Certificate- “Advising the Students of Today”- Funding from UCOP, support/ consultation with NACADA- Initial offering for college and department advisers- Hybrid/ flipped model: online and in person- Modules focus on advising approaches, student

development theory, awareness of inequities, campus policy and resources

- Training needs survey results and consultant report at https://advising.ucsc.edu/advisers/reports/index.html

- Application/ registration will open soon!

Peer Adviser Resources

- Shared resources and training materials will be available through shared Google Doc Folder before fall

- To support hiring and training of peer advisers in college and department advising offices

- Highlights include sample interview questions, training modules (FERPA, degree requirements, NACADA resources)

- Sean Malone will send a message out - questions/ comments to him at semalone@ucsc.edu.

New Advisers- Four new college advisers beginning in fall; training will be

coordinated through Office of Campus Advising Coordination- A number of new faces in departments, also!- Campus Advising Coordination provides overview of campus

advising mission, goals, and structure for new advisers - if you are bringing on new advisers and would like them to be included in a training like this, email advising@ucsc.edu

Honors & Research● Koret Undergraduate Research Scholarships

○ Fifty $1500 Research Scholarships○ Application opens September 18○ Flyers and more information will be circulated soon

● College Scholars Program○ Fall Start cohort with students from Cowell and Crown○ Spring Start cohort will have students from 6-8 colleges

● Phi Beta Kappa○ Juniors elected for the first time in the spring○ Quarterly election

● Sara Sanchez: ssanch34@ucsc.edu or x95386

Some Reminders- Beginning fall, students enrolled in UCSC classes who WD to

enroll in Extension’s Open Campus Concurrent program will not have an effective date posted to beginning of term. Date of notification will be used. This info will be in WD email sent to students before fall; please ensure students you talk with know.

- When emailing incoming students in summer, use both @ucsc and alternate email address.

- Contacting advisers: - preceptors@ucsc.edu: college advisers and preceptors- coda@ucsc.edu: department/ major advisers- allugadvisers@ucsc.edu: undergrad advising community

- Information for advisers: advising.ucsc.edu/advisers

Plan for these deadlines- Add/Drop/Swap, Part-time Program (Colleges, Depts):

- Fall: Wed, October 18- Winter: Mon, January 29- Spring: Fri, April 20

- W from a class (Colleges):- Fall: Wed, November 8- Winter: Tues, February 20- Spring: Fri, May 11

If these fall on days you don’t normally have advising hours, please make arrangements to ensure students will be served on these deadline days

Kitten Break!

Disability Resource CenterRick Gubash

rgubash@ucsc.edu831-459-2089 for referrals/appointments/consults

Disability Resource Center10 minutes

How many of you have referred students to the DRC?

Thank you for your referrals. The DRC continues to grow in student affiliates. I’ve added our phone number to this slide. Call our office to consult or refer students.

What’s new with DRC

Disability Resource Center leads UCSC in:

- its commitment to recognize disability as a valued aspect of diversity,

- ensuring equal and meaningful access to UCSC programs in collaboration with students, staff, and faculty, and

-promoting more welcoming and inclusively-designed environments.

The DRC team developed a new mission statement.

DRC - What’s New:

- 2,050 DRC Student Affiliates- Ten Staff - Collaborating for Inclusive Design - Division of Student Success- Expanded student computer lab space

Disability Resource CenterGrowth in numbers of affiliates with the DRC. Students are referring other students. Now at 11 percent of the student body85 grad students as of Spring 2017

Collaboration partners include the Center for Innovations in Teaching and Learning, Division of Student Success, Procurement, Conduct….

Not really new, but the DRC is a resource to students, faculty and staff - call us with questions or to consult.

The next slide is a snapshot of our 10 year growth trend. I anticipate that the DRC will continue to grow at this rate until we hit 12% of the student population. This prediction is based on data gathered in the campus climate survey.

Again - Thank you for your referrals and keep them coming! Early DRC referrals impact retention of our students.

Disability Resource Center affiliates continue to grow, both in the undergraduate level and the graduate level.

Again, thank you for your referrals and keep them coming.

Questions?

Vision for 2022:

To knock down all

substantial access

barriers to the

programs of UC Santa

Cruz

The image of the ramp/sidewalk to the Health Center is a good example of universal design. I can walk next to my friend who uses a wheelchair.

How many of you have heard me talk about Universal Design or inclusive course design?

The DRC uses a social model of disability. We have moved away from the medical model of disability where the problem is with the individual and the individual must be fixed.

Instead, the social model focuses on the designed environment and how barriers are created when we design for the average person. There is no average person. We need to design for all possible participants including those on the edges. When we design well, access is instant and does not require going through the DRC.

Our focus this year is on influencing course design. In May, we will co-host speakers and workshops with CITL and the Division of Student Success focusing on better design and eliminating the need for some academic accommodations.

CITL will list some workshops planned around inclusive course design and Universal Design later in this presentation.

Thanks again for your commitment to educational equity!

HousingKevin Treshamktresham@ucsc.edu

Housing - just information

Fall 2017 OverviewStudent Housing Capacity:● 9,073 spaces in single-student housing

○ Approx 80 spaces offline in 2017-18 for Crown Residence Hall renovations

Student Housing Occupancy (9/11/17):● 9,008 students assigned to single-student

housing○ 4,238 continuing students○ 4,008 new frosh○ 678 new transfers○ 56 new visiting students○ 28 new graduate students

Housing Capacity9073 capacity in single-student housing+196 Family Student Housing+42 Camper Park

Fall 2017 Overview...continued● All new and continuing students with housing

guarantees have been assigned!

● All guaranteed students with disability-related accommodations have been assigned!

● In process of finalizing housing offers to non-guaranteed waitlist students with disability-related accommodations. All are expected to receive housing offers.

Housing

Fall 2017 Overview...continued● There is not sufficient space to accommodate all

other waitlist students.

● Communications in February, April, May, and during the summer informed students:○ there would not be enough on-campus housing

for all interested students○ need to actively pursue off-campus housing

Housing

Fall 2017 Policy ChangeThe following housing guarantee changes become effective with the fall 2017 class:● Incoming transfer students receive a one-year

guarantee rather than a two-year guarantee.

● Educational Opportunity Program (EOP) students entering at the freshmen level receive a three-year guarantee rather than a four-year guarantee.

● All other guarantee "years" remain intact, including a two-year guarantee for incoming frosh.

HousingThe modifications to the housing guarantee policy will help ensure the university’s ability to meet the demand for university housing from guaranteed continuing and new students, while continuing to distinguish UCSC for our commitment to student success.

Policy decision was reached following consultation with a broad set of stakeholders, including Colleges, Housing and Educational Services, the offices of the Campus Provost/Executive Vice Chancellor and Chancellor, the division of Student Success, Educational Opportunity Program, and Undergraduate Enrollment

Off-campus ResourcesThe Community Rentals Office is a student's best resource for finding off-campus housing. Online resources include:● Rental listings for houses, apartments, and rooms in

shared housing.● Renters Workshop training educates students about

their rights and responsibilities as a tenant, and how to conduct an effective housing search.

● How to prepare a Rental Application Packet to stand out as a better prospective tenant.

● Lists of places to to stay while looking for housing.communityrentals.ucsc.edu

Housing

Questions?

Contact Kevin Tresham at ktresham@ucsc.edu

Student Housing ServicesPhone: (831) 459-2394 Email: housing@ucsc.eduWeb: housing.ucsc.edu

Housing

Student Success

Jaye PadgettVice Provost for Student Success

About the Division

Divisional web site: https://studentsuccess.ucsc.edu/

Jaye Padgett - padgett@ucsc.eduLezlie Ward - laward@ucsc.edu

(Executive Assistant)Gwynn Benner - gbenner@ucsc.edu

(Student Success Initiatives & Communication)

About the Division

Fully formed as of January 2017

Oversees most student life areas outside of CHES

In partnership with Undergraduate Education & Graduate Division, leads and fosters campus academic

student success efforts

The DivisionCareer CenterDisability Resource CenterEducational Opportunity Programs (EOP)Learning Support Services (tutoring & MSI)Resource Centers:

ethnic resource centers, Women’s Center, Cantú Queer CenterServices for Transfer and Re-entry StudentsSOMeCA (student orgs, student media, Cultural Arts & Diversity)Student Success Evaluation & Research Center (SSERC)

Also as of January 1st…

Health CenterCounseling & Psychological ServicesCampus Advocacy, Resources, and Education (CARE)Student Health Outreach Promotion (SHOP)

Also as of January 1st…

Dean of Students Conduct (outside of CHES) Slug Support KZSC Student Volunteer Center SUA advising

Rescission of DACA

•Number of undocumented students at UC Santa Cruz: ~460

•Small but growing proportion already do not have DACA status

•Unless Congress acts, that proportion will start going up next year

Rescission of DACA

•Important consequence: ineligibility for CA work-study

•Undocumented students are already ineligible for federal financial aid, including federal work-study, Pell, federal student loans

Rescission of DACA

•CA law not affected by DACA rescission: • AB540 (Non-resident tuition)• California Dream Act (Eligibility for state and

institutional financial aid, as well as DREAM loans)

Facts from our first exit survey• During Spring and Summer 2016, about 3% of our students withdrew from the university

• About half were transferring to another college• Of those, about 40% were going to another UC (UCB, UCD, UCSD)

• First-generation /low-income / underrepresented minority were not overrepresented overall

• But they were overrepresented in leaving due to academic set-backs, financial issues, stress, and psychological reasons

Student Success

Samara (“Sam”) FosterManaging DirectorStudent Success Evaluation & Research Centerssfoster@ucsc.edu https://sserc.ucsc.edu/slug-success

Student Success - “Slug Success”

Web-Based Tools to Help Coordinate and Target Student Support

Advising Tutoring Early Alert Data Analytics• Appointment

Scheduling• Centers & Kiosks • Calendar Syncing• Shared Notes• Reporting• Multi-modal

Communications• Targeted Outreach

(“Campaigns”)• Watch lists• Case Management• Major Explorer

• Appointment Scheduling

• Centers & Kiosks • Shared Notes• Reporting• Multi-modal

Communications• Targeted Outreach

(“Campaigns”)• Case Management• Track tutor time &

payroll

• Progress reports from faculty

• Issue alerts• Communications

tools• Coordinate

interventions

• Customizable historical analyses on a variety of student success factors

• Customizable reporting tools for current data

• Predictive success model

• Success markers

Descriptive Data Data Analytics Predictive Analytics

Descriptive information about individual student’s academic progress

Slug Success:● Student Profile Page● Success Progress● Adviser Reports & Notes● Student Services Visits

Analyses of individual and cohort student data

Slug Success:● Institution Reports● Success Markers

Analyses of historical and current student data using computational modelling to predict graduation from UCSC

Slug Success:● Risk Indicator (High,

Moderate, & Low Predicted “Support Level”)

● Major Explorer

Slug Success Data & Analytics: More Than Predictive Analytics

Descriptive Data

Sample images of Slug Success

Data Analytics

Screenshots of Slug Success Data Analytics

Predictive Analytics

More screenshots of Slug Success Predictive Analytics

• Slug Success is a way to offer a consistent, "one-stop-shop" scheduling interface for students who want/need to utilize advising and other services (EOP, STARS, LSS) across campus.

• A link to Slug Success will be in MyUCSC at the start of fall quarter so that will be "the" way to access adviser schedules from within that platform.

• Coordinated advising, tutoring, and other student services should decrease student run-around and frustration.

Slug SuccessHighlights

• Slug Success analyzes past student performance at UCSC with the goal of identifying where students get stuck or slowed down on their way to graduation and identifying pathways and support services that foster success.

• Slug Success fosters coordinated, proactive, and intervention-based advising and student services.

• Slug Success helps us analyze student service usage to see where more resources need to be invested.

Slug SuccessHighlights

• Advisers using the system have reported a high level of satisfaction with the advising functionalities.

• Advisers especially like the ease of managing appointment summaries electronically and seeing other advisers’ notes about students. This has made coordination between college and departmental advising more efficient and beneficial to the students.

• Advisers are also very happy with the “campaigns” feature that allows easy targeted outreach, as well as monitoring responses and managing follow-up.

• Advising “kiosks” and “centers” have helped advisers provide drop-in and scheduled advising more effectively.

Slug SuccessHighlights

Slug SuccessHighlights

Conducted Campaigns Upcoming Campaigns

• Academic standing• Enrollment agreements• Frosh outreach • Exploring the major

• EOP Fall appointments• MSI for Biology 20A and

Chemistry 1A • Frosh advising and activities• Undergraduate research Office

sessions

• The “campaigns” feature that allows easy targeted outreach, as well asmonitoring responses and managing follow-up, has helped several colleges and departments proactively intervene with key groups of students.

Slug SuccessImplementation

Advising Platform Tutoring Platform Data Analytics Early Alert

● Currently the only part of the system fully implemented.

● All 10 colleges, EOP, STARS, PBSci, SOE, Linguistics, AGPM, Psychology, and Theater Arts are using the system.

● Training with remaining departments began June ‘17 for full implementation by the start of fall ‘17.

● Global Engagement is considering implementation.

● LSS is in early implementation.

● The tutoring platform was upgraded in July 2017 to better accommodate group tutoring.

● Aiming to have LSS implemented during fall 17 for group tutoring, writing program, and some MSI.

● LSS participated in fall 16 pilot of early alert by providing the intervention.

● Descriptive data are implemented.

● Data analytics will be available once we’ve implemented predictive analytics.

● Historical data pull was just validated.

● EAB is beginning to build the predictive model.

● Summer and fall 17 EAB and UCSC build & validate model.

● Additional timelines TBD.

● Piloted the faculty early alert (“progress reports”) in fall 16 with Bio 20A.

● Aiming to pilot in additional key course in fall 17 with LSS as the intervention.

● Will continue a strategic rollout of progress reports during the 17-18 academic year.

● There are no plans to implement this with all classes.

• While there are abundant promises, there are some challenges (both practical and ethical) that must be considered.

• We are dealing with the practical in these ways:• slowly, deliberately, and carefully implementing the system;• ample training, support, and resources for users; and • open and regular engagement with key campus stakeholders for advice and feedback.

• For the ethical, we have drafted guidelines and plan to implement trainings and ongoing conversations across campus.

Slug SuccessImplementation

SSC CampusPrinciples for the Responsible Use of Student data in Slug Success

Open FuturesTransparencyRigorous MethodsData Security & Privacy

SSC CampusPrinciples for the Responsible Use of Student data in Slug Success

• UC Santa Cruz has a tradition of educational innovation founded on principles of equity and excellence and is committed to creating an environment where all students, who reflect the full diversity of California, can succeed.

• These principles are meant to help guide our campus use of Slug Success in an ethical and responsible way aimed at supporting academic progress and nurturing the hopes and dreams of our diverse student body.

SSC CampusPrinciple 1: Open Futures

• The Slug Success system should enable opportunity, not foreclose it.

• Students should not be wholly defined by their visible data or our interpretations of these data.

• Slug Success users must be trained on how to understand the data in the system and to intervene appropriately.

• Trainings must explicitly address ways to counter implicit bias and the limitations of data to ensure open futures for all students.

• The campus community must engage in continuous consideration of how the system equitably enables and encourages academic progress.

SSC CampusPrinciple 2: Transparency

• Open, timely, and accurate communication and information about the Slug Success system must be readily available to UC Santa Cruz stakeholders.

• This includes (but is not limited to) what kinds of data are collected and how they’re used, who has access to which data, and best practices, guidelines, and campus policies.

SSC CampusPrinciple 3: Rigorous Methods

• Analysis, interpretation, or manipulation of student data (including predictive modeling) within/from the Slug Success system must be methodologically sound, based on accurate and comprehensive data, and free from bias.

• Predictive models must be rigorously tested for bias and accuracy.

SSC CampusPrinciple 4: Data Security & Privacy

• Data stewards, on behalf of data owners, will insure data used in the Slug Success system are secure and protected in alignment with all federal, state, and university policies and regulations.

See also: http://registrar.ucsc.edu/records/privacy/ and http://its.ucsc.edu/policies/rd.html

SSC CampusKey Takeaways

• Coordinated and targeted advising, tutoring, and other student services have been shown to increase student success.

• Data can help strategically target resources to students.

• Analytics are more than predictive models.

• Institutions must use predictive analytics ethically. Guiding principles for UCSC have been drafted, and your feedback is encouraged.

SSC CampusKey Takeaways

• Training and ongoing assessment of how the system equitably enables and encourages academic progress are crucial. We are working on timelines and strategies for these things as we work on developing the predictive model for UCSC.

• Advisers using the system find great value in the system and already see a positive impact on their advising practice.

• It's a way to offer a consistent, "one-stop-shop" scheduling interface for students who want/need to utilize advising and other (EOP, STARS, LSS) services across campus. This should result in less run-around and frustration for students, as well as provide easier access to advising.

SSC CampusAdditional Information

• SSERC Website

• Samara Foster, SSERC Managing Director ssfoster@ucsc.edu

• Amy Hyler-Essig, Systems Analyst, SSERC amerob@ucsc.edu

Financial Aid and ScholarshipPatrick RegisterPatrick Register - jpregis@ucsc.edu

Financial Aid and Scholarship10 minutes

Big Changes - minimal impacts

FAFSA and Dream App - Early

FAFSA/Dream- Mandatory

Verification- IRS/DRT- 399’s

Tuition and Fees- Work & Loan

expectation remains constant

Awards- Bye-bye Perkins

Loan- Hello Institutional

Loan- Institutional Work

Study

Our goal this year was to minimize the impact to students from the significant changes that occurred in our office.

Student Business ServicesEmerson Murrayemersonm@ucsc.edu

SBS?

Loan Servicing

The Main Cashier’s Office

Campus Credit card merchant and cash compliance

EPayments

$160,392,843.70 ePay$33,282,072.22 Cashier’s

FY 2016/17 payments (ebill and through Cashier’s)

423 Paper bills - 22,733 ebillsFall 2017

$51,458,822.42 direct deposit

$18,392,174.80 checksFY 2016/17 refunds and Financial Aid Disbursement

This glamourousyear

Background image of David Beckham

Want big impact?Use big image. ACSPast vendor, ACS

Want big impact?Use big image. ECSINew Vendor ECSI

HIGHER ONENetPay

BlackboardCASH Net

Credit Cards

UCSC Attestation of Compliance

24 Credit Card Merchants

Slug Support

Orientation and

Global Start

ISS

SBS

Academic Information SystemsJohn Bartlettbartlett@ucsc.edu

Whats Live in AIS

◇ CCES◇ Mobile◇ Fluid◇ AWS◇ AIS/Oracle CS 9.2

CCES

◇ UC-wide cross campus enrollment system◇ Phased campus rollout

￭ Phase I Campuses: UCD, UCSB, UCSC, UCLA ￭ Phase II: UCR, UCM, UCSD, UCI, UCB

◇ Enterprise Service Bus (ESB)￭ Will ultimately shape how we integrate

systems moving forward◇ Eligibility, PII, Calendar, Course, Enrollment, Grades

￭ Integration with AIS to and from HUB

AISDMZ/Web

Others

CCES Systems - UCOP/Cloud

Jenzabar

Mule CloudHub

Salesforce

UCSC ESB MuleMule Mule

UCLA UCD

UCRUCB

Others

DMZ/Web DMZ/Web

DMZ/Web DMZ/Web App

AIS Mobile

Desktop

Mobile

AIS Mobile - Strategic Rollout

◇ Live: Enrollment, Grades, Schedule, To Dos, FinAid, Billing, Personal Data, Holds, Apply to Graduate

◇ In the works: Faculty Gradebook & roster, Admissions functionality

Fluid User Interface

◇ New navigational elements: homepages, tiles and navigation collections◇ All users will see homepage(s) based on user security and campus

affiliation￭ Advisers, Applicants, Faculty, Staff, Students

◇ Homepages contain user-group specific tiles￭ May open pages or navigation collections

◇ Navigation collections ￭ Campus-created/customizable (not user created/customizable)

compilations of pages that can be organized into folders based on user needs

Fluid User Interface Resources

◇ 1) Student Homepage screenshots: https://docs.google.com/presentation/d/1RCfkOGAzedyt3urndVLTkF3UmzSc_Nbd9PMncfV222g Screenshoots to help "see what students see."

◇ 2) Recent changes to MyUCSC: https://its.ucsc.edu/myucsc/new-myucsc-nav.html Project background with additional links to video tutorials and information on new navigational elements and project background.

Fluid - Adviser

Fluid - Student

Fluid - Staff

AWS - AIS in the Cloud

AWS Project◇ AIS infrastructure moving from local

datacenter to Amazon Web Services◇ Benefits: Scalable, Disaster Recovery,

Flexibility - ultimately... faster delivery of services to the campus

◇ Go Live: October 2017

AIS - CS 9.2 Upgrade◇ Planning underway◇ Proposed timeline: Oct ‘18◇ Powerful new features

￭ Fluid, Workcenters, Approval Forms/WF, EC Forms

￭ Largely technical initially - however brings us to the latest platform and toolset

￭ New features phased in

9.2 Content Forms - User configurable

9.2 Workcenters

WC - Student Task example

Global EngagementAlice Michelacmichel@ucsc.edu

Parinaz Zartoshtypzartosh@ucsc.edu

Global Engagement

◇ Study Abroad◇ International Student &

Scholar Services◇ Special Projects & Initiatives

Study Abroad◇ 8-10 Summer 2018 Faculty-Led Study

Abroad Programs◇ Getting to 30%◇ Exploring new study abroad

opportunities: exchange & direct enroll◇ New database◇ New website

International Student & Scholar Services ◇ Global Start(09/18-09/22): 350+ frosh, 100+

parents, 80 EAP and 40 transfers◇ Expecting 200 new Graduate students◇ International Mentorship Program ◇ Paperless with student files: same goal for

scholars◇ Trump Administration Policies ◇ Grad Prep Program (GPP)

Center for Innovations in Teaching and Learning (CITL)

Jody GreeneDirectorjgreene@ucsc.edu

Kendra DorityAssistant Directorkdority@ucsc.edu

McHenry Library 1330Acitl.ucsc.edu | citl@ucsc.edu

UCSC has a new teaching center: it was launched in 2016, and we are launching new programming this year(The CITL website will be live at the start of the fall quarter)

MissionThe CITL was launched in July 2016 to revitalize the university’s longstanding tradition of excellence in

teaching, by providing support, resources, and advocacy for all who teach at UCSC.

The CITL offers professional development opportunities and nurtures faculty and graduate

student learning communities, in order to enhance student learning and promote accessibility and equity

in the 21st-century classroom.

McHenry Library 1330A | citl.ucsc.edu | citl@ucsc.edu

CITL is a site of collaboration: We connect all who teach at UCSC, and work with various campus units, to enhance the university’s teaching mission.CITL interfaces with campus support centers, and helps to convey information to faculty and graduate student educators in order to help them respond with stronger, more informed teaching practices to the students we have now (international students, transfer students, first-generation students, EOP students)

New Professional Development Programs in Teaching & Learning

❏ Faculty Fellows (fall 2017 launch)❏ Graduate Pedagogy Fellows (winter 2018 launch)❏ Workshops at faculty department meetings: Inclusive

Teaching (fall 2017)❏ Graduate certificate programs: Teaching with Technology

(winter 2018), Inclusive Teaching (spring 2018) ❏ Workshop in Universal Design for Learning (winter 2018)❏ Workshops on inclusion and classroom climate (fall 2017)

McHenry Library 1330A | citl.ucsc.edu | citl@ucsc.edu

We now have professional development opportunities to support faculty (Senate and non-Senate) and graduate student TAs and instructors in developing their teaching.We can provide individual and group support to address topics as varied as inclusive teaching, teaching with technology, curating classroom conversations about controversial issues, assessment and learning outcomes, and the evaluation of teaching.In the wake of Charlottesville, we are also bringing in a specialist in issues relating to classroom climate.Please let faculty and graduate students know that these opportunities are available to them.

Learning Technologies

Jim Phillipsjphilli1@ucsc.edu

Key ServicesLearning Environments

● Support for classrooms and computer labs● Design and installation of media systems

Online & Hybrid Learning

● Canvas / eCommons● Webcasts● Scalable solutions for instruction● Tech help for development of instructional content ● Online course evaluations

Campuswide Resources

● Special events● Public-facing Library services● Zoom● Equipment checkout program● Media production and content distribution

Assist faculty with their instructional needs in learning spaces, library spaces, and computer labs.

Support for teaching, learning, and research is rapidly evolving.

LT has a voice in ITS - we advocate for students, faculty, instructional technology support and infrastructure that needs to be in place to keep pace with new pedagogical approaches that are changing the learning experience on our campus. These products and services help UCSC achieve its core mission.

FITC: support for instructional technology, helping faculty develop or digitize instructional content and use 3rd party applicationsSpecial Event supportLibrary IT

Recent Major Milestones◇ Successful Canvas Implementation◇ Zoom deployed (campus and Scotts Valley)◇ AV in new buildings / spaces◇ Continued improvements to classrooms / labs

Canvas: strong adoption thus far

Zoom: 500 Pro users, 1500 total users, 21 zoom rooms

Coming Soon◇ New Online Course Evaluation system◇ Active Learning Classroom in S&E Library◇ eCommons (Sakai) is going away - end of March 2018◇ Visualization wall in the Digital Scholarship Commons◇ RFP for a new campus TV Service◇ New accessibility diagnostic tool & systemwide training◇ New major system in the Library (ILS planning)

UCSC ExtensionReed CooperExtensionRegistrar@ucsc.eduscrcoope@ucsc.edu

UCSC ExtensionEducating the Workforce of Silicon Valley, bringing UC quality academic coursework to working professionals in Engineering & Technology, Business & Management, Education & Applied Natural Sciences◇ Brand New Building & Facility

￭ 1 Mile from Levi Stadium - right off Great America Parkway/Bowers◇ 200+ Open Campus Enrollments per academic year◇ About to exceed 20,000 Enrollments per year at Santa Clara facility

UCSC ExtensionBrand new production studios◇ Awarded State grant to create 45+ quality online courses for to

bridge College Preparation￭ Will go live by early 2018

UC Santa CruzAlumni Howard Heevnerhheevner@ucsc.edu

100,000+Over 50% of Alumni have graduated within the past 15 years

19,000 live in Santa Cruz County

A few facts and figures worth knowing

UC Santa Cruz has an impact of $1.33 billion on the local economyThere are the same number of vehicle trips to campus as in 2001

Our campus uses less water than it did in 1992

Key DatesSept. 18 – Foundation Medal

Oct. 21 – Founder’s Day

Feb. 28 – Giving Day

Apr. 27-29 – Alumni Weekend

Jun. 9 – Alumni Welcome BBQ

Priority Programs◇ Career Advice Network

(CAN)

◇ Giving Day

◇ The Graduation Bridge

Any questions?hheevner@ucsc.edu

Thanks!Any questions?You can find me at:◇ registrar@ucsc.edu◇ Slides available at registrar.ucsc.edu

CreditsSpecial thanks to all the people who made and released these awesome resources for free:◇ Presentation template by SlidesCarnival◇ Photographs by Unsplash◇ Sammy Slug Image from Admissions