NMC METRICS COMMITTEEFEBRUARY 2018

CONFIRMED

CONFIRMED MINUTESFEBRUARY 20, 2018

MADRID, SPAIN

These minutes are not final until confirmed by the Committee in writing or by vote at a subsequent meeting. Information herein does not constitute a communication or recommendation from the Committee and shall not be considered as such by any agency.

TUESDAY, FEBRUARY 20, 2018

1.0 OPENING COMMENTS

1.1 Call to Order / Quorum Check

The Nadcap Management Council (NMC) Metrics Committee was called to order at 11:30 a.m., 20-Feb-2018.

The meeting was restricted to Committee members as well as NMC members and invited guests.

A quorum was established with the following representatives in attendance:

Subscriber Members/Participants Present (* Indicates Voting Member)

NAME COMPANY NAME

* Latch Anguelov SAFRAN* Tomohiko Ashikaga Mitsubishi Heavy Industries* Pascal Blondet Airbus* Richard Blyth Rolls Royce Chairperson* Craig Bowden BAE Systems - MAI* Steve Dix Eaton Aerospace Group* Dave Hansen 309th Maintenance Wing* Michel Jacquaniello Zodiac Aerospace* Wendy Jiang COMAC* Robert Koukol Honeywell* Ralph Kropp MTU Aero Engines* Mark-André Lefebvre Heroux Devtek* Jeff Lott The Boeing Company* Scott Maitland UTC Aerospace (Goodrich)* Robin McGuckin Bombardier* Frank McManus Lockheed Martin* Steven Meyer Spirit Aero Systems* Ana Ottani dos Santos Embraer* John Pfeiffer GE Aviation* Scott Porterfield Triumph Group Inc.* Fabrizio Quadrini Leonardo Helicopters* Per Rehndell GKN Aerospace Sweden AB * Norberto Roiz Airbus Defence and Space* Davide Salerno Leonardo Aircraft* Victor Schonberger Israel Aerospace Industries* Lindsey Shaw Raytheon Vice Chairperson* David Soong Pratt & Whitney* Scott Wheatley Rockwell Collins

Other Members/Participants Present (* Indicates Voting Member)

* Jim Cummings Metal Finishing Company,Inc.* Gary White Orbit Industries, Inc.

NMC METRICS COMMITTEEFEBRUARY 2018

CONFIRMED

* Wilfried Weber PFW Aerospace GmbH

PRI Staff Present

Mark AubeleScott KlavonJim LewisGlenn ShultzJon Steffey

1.2 Safety Information was reviewed.

1.3 Code of Ethics, Anti-Trust & Conflict of Interest was reviewed by Richard Blyth.

1.4 The NMC Metrics Meeting Agenda was reviewed.

1.5 Approval of Previous Meeting Minutes

The previous meeting minutes were approved. Motion made by Jeff Lott and seconded by John Pfeiffer to approve the minutes from 23-Oct-2017 as written. Motion passed unanimously.

2.0 REVIEW METRICS COMMITTEE CHARTER, CURRENT MEMBERSHIP STATUS

The attached NMC Metrics Committee Charter was reviewed. Mark-André Lefebvre, Steven Meyer, Alex Olmedo, Ana Ottani dos Santos, and Victor Schonberger will be added to the NMC Metrics Committee. As is done at every February meeting, the committee reviewed the eAuditNet training slides.

3.0 RAIL

The attached Rolling Action Item List (RAIL) was reviewed. There were currently only three open action items: MCA-81, MCA-84, and MCA-85. MCA-85 was closed during this meeting.

4.0 REVIEW NMC/BOARD OF DIRECTOR’S (BOD) METRICS

The attached BoD Metrics were reviewed. All metrics are “green”.

Also, the NMC Document Ballot Participation metric was reviewed. Participation on letter ballots increased from 52% last meeting to 53% this meeting while affirmation ballot participation increased from 37% last meeting to 39% this meeting.

NMC METRICS COMMITTEEFEBRUARY 2018

CONFIRMED

5.0 TASK GROUP METRICS SUMMARY REVIEW [MCA-64]

Richard Blyth reported that he and Glenn Shultz have been continually reviewing the monthly task group metrics.

There was an issue in January with a red metric in the Coatings task group that was investigated and found to be caused by three audits. One was due to a Verification of Corrective Action (VCA) audit being required. One was due a serious health issue at a supplier that caused delayed responses. The third was delayed responses from a supplier but there was no documented reason. Richard and Glenn will continue to review the task group metrics monthly and request explanations for any red metrics. Metrics and summaries are located in eAuditNet under the Metrics application and in the NMC Work Area.

6.0 REVIEW SUBSCRIBER ACCREDITATION METRICS

The attached Subscriber Accreditation Committee (SAC) Metrics were reviewed. The SAC metrics were all green except for one amber in October 2017 due to one audit that ran long.

7.0 CURRENT METRICS REVIEW AND POTENTIAL NEW METRICS FOR 2018 UPDATE [MCA-81]

Richard Blyth presented a proposal for an equitable participation metric that will be piloted through 2018. The metric includes letter ballot participation, auditor interview participation, and observation audit participation for both the NMC and task group members. It was reiterated that since this is a participation metric we should consider all participation as well as including all subscribers in the metrics even those that have not appointed an NMC member. It was suggested that the we should consider renaming the auditor interview metric since the current name could be misinterpreted that we are not working to procedure. It was decided that detailed participation data will be shared in the Metrics Committee meeting and posted on the NMC Forum page in eAuditNet but will not be included in the minutes that are published publicly.

Motion made by Frank McManus and seconded by Jeff Lott to maintain the proposed goal of greater than or equal to 98% of auditor interviews not canceled due to loss of quorum. Motion passed (19-approve, 2-disapprove)

The sub-team will also continue to develop a quality metric through 2018 to be piloted in 2019 as well.

NMC METRICS COMMITTEEFEBRUARY 2018

CONFIRMED

ACTION ITEM: Glenn Shultz will redact any company specific participation data from the presentation before being published in the minutes (Due Date: 09-Mar-2018, Completed : 22-Feb-2018)

ACTION ITEM: Glenn Shultz will post the complete presentation as given at the Metrics Committee meeting in the eAuditNet NMC Forums. Future detailed data will also be posted on this site (Due Date: 30-Mar-2018)

ACTION ITEM: Glenn Shultz will provide a graph of subscribers that have observed audits in the previous 12 months at the June Metrics Committee meeting (Due Date: 19-Jun-2018)

ACTION ITEM: Scott Klavon and Bob Lizewski will investigate the feasibility of requiring the commitment from four subscribers before an auditor interview can be scheduled. (Due Date: 19-Jun-2018)

8.0 NADCAP EFFECTIVENESS & CUSTOMER SATISFACTION 2017 SURVEY UPDATE [MCA-84]

Russ Cole was not able to attend this meeting and no update was provided.

9.0 NADCAP UPDATE

The team reviewed Scott Klavon’s Nadcap Update presentation.

10.0 NEW BUSINESS REVIEW

Bob Koukol raised a discussion regarding the inclusion of clear, detailed audit notes for instances when a certificate is either allowed to lapse or is extended.

ACTION ITEM: Susan Frailey, OP 1107 Document Owner, will add a requirement to OP 1107 for the inclusion of clear, detailed audit notes for instances when a certificate is either allowed to lapse or is extended. (Due Date: 30-Mar-2018)

11.0 NEW ACTION ITEMS

New action items were reviewed and will be added to the RAIL.

12.0 MEETING FACILITATION FEEDBACK

There were no suggestions to improve the meeting.

13.0 ADJOURNMENT – 20-FEB-2018

Meeting was adjourned at 1:03 pm (motion by Frank McManus and seconded by Jeff Lott).

NMC METRICS COMMITTEEFEBRUARY 2018

CONFIRMED

Minutes Prepared by: Glenn Shultz gshultz@p-r-i.org

***** For PRI Staff use only: ******

Are procedural/form changes required based on changes/actions approved during this meeting? (select one)

YES* ☐ NO ☒

*If yes, the following information is required:Documents requiring revision: Who is responsible: Due date: