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Week 3 Unit 1: SuccessFactors Performance & Goals and Calibration

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Week 3 Unit 1: SuccessFactors

Performance & Goals and Calib

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Performance and goals

management can help

organizations excel.

SAP Performance Benchmarking 2013/14

OptimizingEmployee

Performance

36% lower employee turnover

in organizations with higher employee engagement

25% higher refor organizations w

Increase

Engagement &Performance

10% higher employee engagement

in organizations where employee development

needs are revaluated as part of a regular

performance appraisal process

17% lowefor organizations with a

who receive co

SuccessFactors Performance & Goals and Calibration  A driver for high value – not just a compliance box to check

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SuccessFactors Performance & Goals and CalibrationChallenges getting in the way of valuable benefits

50% of the average

workforce’s capacity is wasted

on non-productive work

Corporate Strategy Board:Measures that Matter

84% of companies aren’t

using their workforce to its

full potential

Saratoga Institute

U95% of the workforce does

not understand the company

strategy and goals

Norton & Kaplan

While most companies still have annual reviews, more than 58% tell us it is n

of time.Global Human Capital Trends 2014: Engaging the 21st-century workforce, Deloitte Consulting LLP and Be

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Intuitive Goal

Development &

Management

SMART Goal

Wizard Goal Library > 500

SMART goals

Mobile goals

Engaging

Performance

Reviews

Writing & coaching

assistants with legalcheck

Team rater

Touchbase

360° Assessments

and Feedback

Socialize the review

process Variety of sources

Comprehensive

assessments

Acc

Calib

Visual co

Objectiviall depar

Impact re

SuccessFactors Performance & Goals and CalibrationComprehensive performance management increases business results

SuccessFactors Performance & Goals

Mobile Performance Management via SuccessFactors Mobile

Reporting & Analytics

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Contact information:

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 © 2015 SAP SE or an SAP affiliate company. All rights

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAcompany) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a

affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate cservices are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho

constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related

or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy

developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated

for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod

looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade

undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha

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Week 3 Unit 2: SuccessFac

Total Rewards & Compens

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SuccessFactors Total Rewards & CompensationCompensation trends 

Increased use of benchmarking

for compensation decisions

Nominal base pay increases, continued shift to

variable pay

Goal attainment increasingly based on both 

individual and organizational goal achievement

New regulations will require greater analysis

and reporting (CEO pay ratio proposal)

Pay communications becoming increasingly

transparent

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SuccessFactors Total Rewards & CompensationBusiness challenges: strategic compensation and talent issues

Complexity – most have salary, some type of variable pay,

and other incentives

Fairness relative to performance, departments, and goals

Finding and keeping top talent

64% have different vendors or no packaged solution for

performance and compensation management 

Source: Bersin, April 2011, Comp Research Bulletin, Gartner 2011 EPM MQ, Ventana, Trends in Total Comp Management, 2011

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SuccessFactors Total Rewards & CompensationBusiness challenges meet poor execution 

Inconsistencies – need for comprehensive, integrated 

approach

Spreadsheets – 70% errors and 40% incorrect payments

56% want integration with Human Resources Information

Systems (HRIS); 42% want integration with performance

39% needed help with fundamentals of managing bonus pay

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SuccessFactors Total Rewards & CompensationEnabling total compensation management 

Total

CompensationStatement

Benefits

Healthcare, Retirement

Plans, Company Cars,

ESPP, 401K Match,

Expats, Insurances,

Meal Allowance … 

Health

Wellness Support,Career,

Work-Life Balance

… 

Base

Compensation

Merit, Promotion,Market

 Adjustments … Variable

Compensation

Bonus, IncentiveBonus,

Spot Awards … 

Equity

RSU, PSU, RSA,

Stock Options … 

   C  a   l  c  u   l  a   t  e   d   i  n   t  o

   S  u  c  c  e  s  s   F  a  c   t  o  r  s

   C  o  m  p  e  n  s  a   t   i  o  n

   I  n   t  e  g  r  a   t  e   d   i  n   t  o

   S  u  c  c  e  s  s   F  a  c   t  o  r  s

   C  o  m  p  e  n  s  a   t   i  o  n

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SuccessFactors Total Rewards & CompensationThe elevator pitch… 

“SuccessFactors Compensation is your

unique foundation to apply total

compensation management that

manages risk and compliance,

improves employee engagement, andleads to better business outcomes.” 

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

 © 2015 SAP SE or an SAP affiliate company. All rights

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA

company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a

affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c

services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho

constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related

or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategydevelopments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated

for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod

looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade

undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha

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Week 3 Unit 3: SuccessFac

Succession & Developme

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SuccessFactors Succession & DevelopmentExperience a distinct business advantage

14% increase in sales at

companies that extend

succession

management deep into

the organization1 

200% more revenue per

employee at

companies with

high-quality

development

plans2

50% increased time to

productivity for

internal hires vs.

external hires3 

50% lower turnover among

high performing

employees at

companies with a

formalized succession

management process4 

20%increase in employee

engagement and

retention with

enterprise-wide career

development

strategies6 

3xmore effective at

achieving key

business

measures5 

1Cedar Crestone HR Systems Survey, 2009. 22009 Talent Management Factbook, Bersin & Associates. July 2009. 3Mellon Learning Cruve Rese4

2009 Talent Management Factbook, Bersin & Associates, July 2009.5

Bersin & Associates.6

Global Wokrplace Study, Towers Watson, 2012.

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SuccessFactors Succession & Development Lacking succession impacts business outcomes

Sour

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SuccessFactors Succession & Development Extending beyond the C-suite

CompensationPerformance &

GoalsLearningOnboardingRecruiting

Succession Management Identify critical roles and high-

potential employees Perform company-wide talent

search

Visualize talent gaps

 Assess bench strength

Create talent pools

Calibration

Compare employe

performance acro

Determine objecti

View trend of emp

over time

Career & Development Planning

Create development plans

Link development plans to competencies

Explore career interests with the career

worksheet

Define career paths

Perform role-readiness assessment

Reporting & Analytics

SuccessFactors Succession & Development

SuccessFactors Presentations

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 © 2015 SAP SE or an SAP affiliate company. All rights

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA

company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a

affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c

services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho

constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related

or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategydevelopments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated

for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod

looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade

undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha

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Week 3 Unit 4: SuccessFac

Learning – Talent Develop

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SuccessFactors Learning – Talent DevelopmentStruggle to develop a learning culture

51%

Has a culture of continuous learning

47%Is capable of retaining and sharing institutional

knowledge

52

47

41

52

43%

45%

Has a formal mentoring program

Offers incentives for pursuing further education

Employees

say their company… 

Exec

say their c

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SuccessFactors Learning – Talent DevelopmentProvide a path and develop skills for the future

51%We are more

merit-driven thantenure-driven 43%

When a seniorperson leaves wetend to fill the role

from within theorganization

37%Long-term loyalty

and retention is animportant partof our talent

strategy

31We p

succesconti

key

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SuccessFactors Learning – Talent DevelopmentLearning product overview

CompensationPerformance &

Goals

LearningOnboardingRecruiting

Social Learning wi

Collaborative groups

with courses

Communities of prac

Networking and know

Content

iContent – Content as a Service

Open Content Network SAP Workforce Performance

Builder*

Learning Management System

Formal, compliance-related training

Informal self-directed and sociallearning

Mobile learning

Extended Enterprise

*Optional

S F L i T l D l

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SuccessFactors Learning – Talent DevelopmentWhy we use learning solutions

Regulate | Certify | Qual

Motivate | Cultivate | Innov

Enable Retain Profi

Compliance

Talent Development 

External Enablement

S F t L i T l t D l t

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SuccessFactors Learning – Talent DevelopmentLeadership development

Increase agility, speed, and quality

Help employees meet goals

Improve succession readiness

 Accelerate time to productivity

Develop new leaders

S F t L i T l t D l t

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SuccessFactors Learning – Talent DevelopmentKey capabilities

Learning analytics

Mobile learning (updated iPad experience)

Programs for continuous learning

Pace determined by student or schedule

Unlimited activities including SAP Jam groups

Quick Guides for “how to” on any topic 

Simple for PC or iPhone

By anyone, for everyone

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Contact information:

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

 © 2015 SAP SE or an SAP affiliate company. All rights

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA

company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a

affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c

services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho

constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related

or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategydevelopments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated

for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod

looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade

undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha

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Week 3 Unit 5: SuccessFac

Learning  – External Enable

SuccessFactors Learning External Enablement

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SuccessFactors Learning  – External EnablementWhy we use learning solutions

Regulate | Certify | Qual

Motivate Cultivate Innov

Enable Retain Profi

Compliance

Talent Development 

External Enablement

SuccessFactors Learning External Enablement

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SuccessFactors Learning  – External EnablementBeyond employees

Brings learning to groups outside your

organization (beyond your employees)

Creates revenue-generating opportunities for

learning orgs

Retain customers, enable partners

Provides strong business case and ROI for

learning

SuccessFactors Learning External Enablement

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SuccessFactors Learning  – External EnablementKey capabilities

Uniquely branded learning sites (themes)

 Automated learning assignments

 Assign learning catalogs to different audiences

Configurable “marketing page” per audience

SAP Jam groups for communities,

crowdsourcing, expert identification, and fast

video creation

 Attract, develop, and retain networks with

promotions/contests

eCommerce: multi-currency and multiple

payment

SuccessFactors Learning – External Enablement

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SuccessFactors Learning  – External EnablementCompliance-related training: key capabilities

 Automated learning assignments based

on nearly any criteria

Visibility into compliance training status and

activities

Comprehensive reporting with expanded

support for government requirements

Support for multi-part e-signatures

Support for FDA 21 CFR Part 11

Optional: validated LMS environment

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Contact information:

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© 2015 SAP SE SAP ffili t All i ht

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

 © 2015 SAP SE or an SAP affiliate company. All rights

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA

company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a

affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c

services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho

constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related

or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy

developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated

for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod

looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade

undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha

W k 3 U it 6 S F

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Week 3 Unit 6: SuccessFac

Learning  – Compliance

SuccessFactors Learning – Compliance

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SuccessFactors Learning    ComplianceWhy we use learning solutions

Regulate Certify Qual

Motivate Cultivate Innov

Enable Retain Profi

Compliance

Talent Development 

External Enablement

SuccessFactors Learning – Compliance

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SuccessFactors Learning    ComplianceRelated training

“Automate and assure” 

Minimize risk

Reduce administrative headaches

Ensure quality processes (QxP)

Enable ISO/manufacturing/sustainability

Meet government reporting requirements

SuccessFactors Learning  – Compliance

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g pKey capabilities

 Automated learning assignments based

on nearly any criteria

Visibility into compliance training status and

activities

Comprehensive reporting with expanded

support for government requirements

Support for multi-part e-signatures

Support for FDA 21 CFR Part 11

Optional: validated LMS environment

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Contact information:

[email protected]

© 2015 SAP SE or an SAP affiliate company All rights

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

 © 2015 SAP SE or an SAP affiliate company. All rights

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an S

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SA

company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional tradema

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of a

affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate c

services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein sho

constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related

or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy

developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated

for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, cod

looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Reade

undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purcha