Operational Plan - Shire of Quilpie · Doc ID: 98637 [ 2 ] 1 – OPERATIONAL PLANNING PROCESS About the Operational Plan Council’s Operational Plan is the detailed business and

Operational Plan 2016 - 2017

Contents

1 – OPERATIONAL PLANNING PROCESS ____________________________ 2

About the Operational Plan _________________________________________________________ 2

Legislative Requirements ___________________________________________________________ 2

Managing Operational Risk _________________________________________________________ 2

2 – OUTCOMES, STRATEGIES & ACTIONS ___________________________ 2

Theme 1: Our Communities _________________________________________________________ 3

Theme 2: Our Wellbeing ____________________________________________________________ 6

Theme 3: Our Natural Environment ___________________________________________________ 9

Theme 4: Our Infrastructure _______________________________________________________ 11

Theme 5: Our Economy ___________________________________________________________ 15

Theme 6: Our Governance _________________________________________________________ 17

Doc ID: 98637 [ 2 ]

1 – OPERATIONAL PLANNING PROCESS

About the Operational Plan

Council’s Operational Plan is the detailed business and organisational planning document and forms the basis of Council’s annual budget. The plan translates our community’s needs, expectations and aspirations into action. It sets the detailed direction of the organisation for the ensuing 12 months and ensures our decision making reflects the higher order documents.

The Operational Plan is monitored on an on-going basis to ensure Council is achieving the outcomes for the financial year.

Legislative Requirements

The processes and practices of Councils are largely governed by the Local Government Act 2009 and the supporting Regulations. These legislative tools instruct Councils to prepare and adopt an annual Operational Plan that:-

Is consistent with the annual budget;

States how Council will progress the implementation of the 5 year Corporate Plan during the period of the annual Operational Plan; and

Outlines how Council will manage operational risks.

Managing Operational Risk

The Operational Plan takes into account Council’s management of operational risks. Council’s commitment to risk management is outlined in the Enterprise Risk Management Policy. This document clearly states that Council will manage risk by integrating risk management practices into Corporate and Operational Planning.

The Enterprise Risk Management framework is currently being developed. This framework facilitates the identification, assessment and reporting on strategic, operational and project based risks and opportunities. This will result in Council maintaining a strategic and operational risk profile aligned with the goals and outcomes outlined in the Corporate and Operational Plans.

Council’s strategic and operational risk profiles are monitored on an ongoing basis by both Council and Council’s Internal Audit function.

An assessment of Council’s Operational Planning activities indicates that a substantial number of the proposed activities will contribute to mitigating Council’s risk against the four goals of economic, environmental and social sustainability and responsible governance whilst delivering on the vision and strategic directions of the Community Plan and Corporate Plan.

2 – OUTCOMES, STRATEGIES & ACTIONS

As we move towards the community’s vision for 2021, there are many priorities that Council will progress to ensure we move towards our vision of strengthening all that we value.

To achieve this, the strategies developed in our Corporate Plan form the basis of the operational activities in this Operational Plan.

Each theme in the Corporate Plan details what we value and the strategic direction of Council to strengthening that. Each theme or priority area details what the community values, the desired outcome in realising those values and strategies for how Council will guide the direction for the next five years as we move towards our vision.

The relevant aspects of each theme in the Corporate Plan have been considered in the preparation of this Operational Plan and the links to the Corporate Plan are clearly identified. As such it can be seen that the Corporate Plan will be significantly progressed during the period of this Operational Plan.


[ 3 ]

Theme 1: Our Communities

What We Value: - A cohesive community - An empowered and creative community

- Attractive and tourism oriented towns - Well promoted towns

Program Parks

ACTIVITY CORP PLAN

PERFORMANCE MEASURE RESP OFFICER

BUDGET ($000)

Q1 Q2 Q3 Q4 COMMENTS

Implement and promote the free tree program and monitor uptake

C.5.vii Number of trees distributed MES N/A

Construct stage 1 of the Bulloo Park Redevelopment C.1.i

I.2.v

Project completed and 3 x grants acquitted CEO $1,500K

Upgrade entrance and carpark Bulloo Park C.3.ii Project completed MES $100K

Top dress JW Park oval C.3.ii Project completed MES $150K

Complete the JW Park lighting upgrade C.3.ii Project completed MCCS $35K

Program Recreation Facilities

ACTIVITY CORP PLAN


BUDGET ($000)


Finalise the master plan for John Waugh Park C.1.i Master plan finalised and the public consulted CEO N/A

Construct the Quilpie All Sports building C.2.iii

W.3.i

Project completed (Subject to external funding) CEO $460K

Implement a lease for the All-Sports building G.3.ii Lease signed (Subject to external funding) MCCS N/A

Program Community Development

ACTIVITY CORP PLAN


BUDGET ($000)


Promotion and management of the community grants program

C.5.v

E.2.i

Program completed CEO $30K

Promotion and management of the business development program

G.8.ii Program completed CEO $10K

Promotion and management of the sponsorship program

G.8.ii Program completed CEO $5K


[ 4 ]

Identify and implement town development projects in Quilpie, Eromanga, Adavale and Toompine

C.3.i

C.5.ii

Projects identified and approved CEO N/A

Prepare and hold the Quilpie Centenary celebrations

C.1.v Events held MCCS $150K

Research and publish the Quilpie Centenary book C.1.v Book published MCCS $50K

Review and prioritise projects from the Art & Culture Strategic plan

C.1.iv Projects identified for inclusion in budgets and the new Corporate Plan

CEO N/A Committee to be formed

Quilpie minor projects C.5.ii Works completed TBA $50K All Sports Centre (subject to external funding)

Eromanga minor projects C.5.ii Works completed TBA $35K Walkway and Knot-o-saurus Park development

Adavale minor projects C.5.ii Works completed TBA $25K AC at Rec Grounds + 50% gen-set + cemetery signage

Toompine minor projects C.5.ii Works completed TBA $15K

Quilpie street banners C.3.ii Banners installed MCCS $20K

ANZAC Day celebrations – additional activities C.1.v Event completed MCCS $10K

Quilpie streetscape design C.3.ii Concepts prepared CEO $20K

Rick Milosevic memorial C.1.iv Memorial completed CEO $40K

Program Museums

ACTIVITY CORP PLAN


BUDGET ($000)


Develop 10 year renewal and maintenance plans G.5.iii Plan completed CEO N/A Buildings and Major Structures Asset Management Plan

“End of Rail” museum fit-out and completion E.1.v

E.2.iii

Project completed CEO $60K

Program RADF

ACTIVITY CORP PLAN


BUDGET ($000)


Secure RADF funding, provide annual reports and coordinate the RADF program

C.1.iii

C.1.iv

Program completed

Annual report completed

CEO $48K


[ 5 ]


[ 6 ]

Theme 2: Our Wellbeing

What We Value: - Affordable living - Access to excellent education opportunities

- Accessible and dependable health facilities and services - Appropriate community spaces

Program Swimming Pools

ACTIVITY CORP PLAN


BUDGET ($000)



Refurbish the female change rooms I.2.v

I.4.x

Works completed MCCS $60K

Re-fence the western boundary I.2.v

I.4.x


Re-paint the internal of the three pools I.2.v

I.4.x


Investigate issues with the Eromanga pool and undertake remedial works

I.2.v

I.4.x

Investigations completed and remedial works identified and completed

MES $30K

Program Shire Halls

ACTIVITY CORP PLAN


BUDGET ($000)



Quilpie Hall – lighting, acoustic and stage works I.2.v

I.4.x

Works completed MCCS $50K Final scope to be determined

Program Aged Services

ACTIVITY CORP PLAN


BUDGET ($000)


Refer to Housing and Buildings Program for details I.2.v

I.4.x

Program Housing and Buildings

ACTIVITY CORP PLAN


BUDGET ($000)


Develop 10 year renewal and maintenance plans G.5.iii Plan completed MCCS N/A Buildings and Major Structures Asset Management Plan


[ 7 ]

Complete the 2015-16 program I.2.v

I.4.x

Works completed MES $75K

58 Boonkai Street – interior paint I.2.v

I.4.x


30 Boonkai Street – interior paint I.2.v

I.4.x


41 Pegler Street – replace kitchen I.2.v

I.4.x


41 Galah Street – carport and driveway I.2.v

I.4.x

Works completed MES $10K

Unit 1, 88 Quarrion Street – replace blinds I.2.v

I.4.x


Unit 2, 88 Quarrion Street – replace blinds I.2.v

I.4.x


Unit 2, 67 Pegler Street – replace blinds I.2.v

I.4.x


Lot 32, Kookaburra Street – replace window coverings

I.2.v

I.4.x


Lot 34, Kookaburra Street – replace window coverings

I.2.v

I.4.x


Unit 1, 67 Boonkai Street – splashback and rangehood

I.2.v

I.4.x


Unit 2, 67 Boonkai Street - splashback and rangehood

I.2.v

I.4.x


Lot 5, Neal Street Eromanga - splashback and rangehood

I.2.v

I.4.x


Lot 6, Neal Street Eromanga - splashback and rangehood

I.2.v

I.4.x


58 Boonkai Street – 3 bedroom house – replace windows

I.2.v

I.4.x


57 Jabiru Street – electricity to shed I.2.v

I.4.x

Works completed MCCS $2.5K

Unit 5, Gyrica Gardens – rat wall in bathroom I.2.v

I.4.x



[ 8 ]

Unit 5, Gyrica Gardens – replace carpet with vinyl I.2.v

I.4.x


Lot 2, Kookaburra Street – bathroom sheeting I.2.v

I.4.x


74 Pegler Street – Ergon Energy – concrete patio I.2.v

I.4.x

Works completed MCCS $1.5K

Unit 17, Gyrica Gardens – repair white ant damage I.2.v

I.4.x


Unit 1, 67 Boonkai Street – remove old AC I.2.v

I.4.x


Unit 2, 67 Boonkai Street – remove old AC I.2.v Works completed MCCS $3K

Program Library Services

ACTIVITY CORP PLAN


BUDGET ($000)



Provide Centrelink services C.1.ii Number of services provided MCCS N/A

Provide a wi-fi service W.2.iii Wi-fi access statistics reported quarterly MCCS N/A


[ 9 ]

Theme 3: Our Natural Environment

What We Value: - Limiting climate change impacts - Protected ecosystems, biodiversity and water resources

- Natural history preservation

Program Waste Management

ACTIVITY CORP PLAN


BUDGET ($000)


Prepare a management plan for the Quilpie landfill site

N.2.iii Management plan developed and implemented CEO N/A

Develop an education program for use of the Quilpie landfill site

N.2.iii Program developed and implemented CEO N/A

Program Pest Management and Animal Control

ACTIVITY CORP PLAN


BUDGET ($000)


Undertake targeted plant pest management control program

N.3.vi Program completed MCCS $30K

Complete the Tebin / Town Common fence N.3.vi Fence constructed MCCS $5K

Purchase 2 x hand poisoning packs N.3.vi Purchase completed MCCS $8K

Complete the DAF Feral Pest Program N.3.vi Program completed and grant acquitted MCCS $88K

Complete the Qld Feral Pest Initiative Program N.3.vi Program completed and grant acquitted MCCS $300K $94293 Quilpie Shire. $69,615 QSC/USQ

Balance Bulloo and Murweh Shires

Implement the Feral Pest Management Levy N.3.vi % increase in participation in scheduled baiting programs

% increase in bait meat used

MCCS $66K

Prepare a Biosecurity Plan N.3.iv

N.3.vi

Plan completed in accordance with the Biosecurity Act 2014 and adopted

MCCS N/A

Prepare a Stock Route Management Plan N.3.viii Plan completed in accordance with the Land Protection Act / Stock Route Management Act and adopted

MCCS N/A

Manage domestic animal controls N/A % of unregistered animals

Number of complaints

CEO N/A

Program Environmental Health

ACTIVITY CORP PLAN


BUDGET ($000)



[ 10 ]

Undertake bi-annual EHO inspections N.2.iv Inspections completed and issues actioned CEO $30K

Environmental licenses current N.2.iv 100% of licenses current and compliant CEO N/A


[ 11 ]

Theme 4: Our Infrastructure

What We Value: - Infrastructure that supports growth - Keeping connected through effective and efficient transport solutions

- Keeping connected through effective and efficient communications solutions

Program Water Supply

ACTIVITY CORP PLAN


BUDGET ($000)


Develop 10 year renewal and maintenance plans G.5.iii Plan completed CEO N/A Water Supply Asset Management Plan

Audit of the Drinking Water Quality Management Plan

N.3.ii

I.2.v

Audit completed CEO $12K

Water main extension Buln Buln Street / Bulloo Park I.2.v Project completed MES $85K

Water main extension to airport I.2.v Project completed MES $50K

Program Sewerage

ACTIVITY CORP PLAN


BUDGET ($000)


Develop 10 year renewal and maintenance plans G.5.iii Plan completed CEO N/A Sewerage Services Asset Management Plan

Quilpie STP repairs I.4.xiv Project completed MES $100K

Program Depots and Camps

ACTIVITY CORP PLAN


BUDGET ($000)


Finalise fit-out of new depot I.2.v

E.4.iii

Fit-out completed MES $50K

Finalise carports for new depot I.2.v Carports completed MES $25K

Commence upgrade of the Eromanga camp I.2.v Unit commissioned MES $80K

Program Roads

ACTIVITY CORP PLAN


BUDGET ($000)


Develop 10 year renewal and maintenance plans G.5.iii Plan completed CEO N/A Transport Services Asset Management Plan


[ 12 ]

Finalise the 2016 NDRRA flood restoration works I.2.v Works completed and acquitted CEO $2,500K

Footpaths - Buln Buln St (Boonkai to Jabiru western side)

I.2.v Project completed MES $80K

Footpaths - Eromanga town streets I.2.v Project completed MES $30K

Gravel road resheeting / heavy maintenance I.2.v

I.4.xiii

Project completed MES $300K

Kyabra Road 65.2 - 84.6 part upgrade I.2.v

I.4.v

Project completed MES $1,300K Some work required to carry over to 2017/18

Kyabra Road 37.4 - 38.4km rehabilitate I.2.v Project completed MES $100K

Kyabra Road floodway 72km upgrade and link I.2.v

I.4.v

Project completed MES $60K

Old Charleville Road culvert past Wimbin Creek I.2.v Project completed MES $20K

Reseals Eulo Road I.2.v Project completed MES $261K

Sommerfield Road upgrade I.2.v Project completed MES $100K

Miscellaneous footpath repairs I.2.v Project completed MES $70K

RMPC contract undertaken I.4.xi Contract profit >=6% MES $1,400K

Re-sheet and seal 31.2km to 33.3km Red Road I.2.v Project completed MES $350K

Design drainage upgrade Buln Buln Street, Stage 1 of Brolga Street rehabilitation and Main Street Eromanga

I.2.v Designs completed MES $40K

Lobby TMR and government for regional road funding

I.1.ii Additional funding obtained CEO N/A

Complete the Western Roads Package TMR project I.2.v

I.4.ii

Project completed MES $1,600K

Report on traffic counter statistics quarterly I.2.v Quarterly reports provided MES N/A

Program Fleet


[ 13 ]

ACTIVITY CORP PLAN


BUDGET ($000)


Develop 10 year renewal and maintenance plans I.4.viii

G.5.iii

Plan completed CEO N/A 10 year rolling plant replacement program

Miscellaneous trailers, generators etc I.4.viii Plant purchased (Nett cost) MES $15K

Unit 120 CAT grader I.4.viii Plant purchased (Nett cost) MES $300K

Unit 110 Komatsu skid steer I.4.viii Plant purchased (Nett cost) MES $105K

Unit 46 medium truck Construction Crew I.4.viii Plant purchased (Nett cost) MES $60K

Unit 10 RLO ute I.4.viii Plant purchased (Nett cost) MES $42K

Unit 19 Construction Crew ute I.4.viii Plant purchased (Nett cost) MES $35K

Unit 20 2WD S/cab I.4.viii Plant purchased (Nett cost) MES $25K

Unit 22 2WD dual cab I.4.viii Plant purchased (Nett cost) MES $35K

Unit 88 dual cab Engineering I.4.viii Plant purchased (Nett cost) MES $30K

Unit 89 dual cab Engineering I.4.viii Plant purchased (Nett cost) MES $30K

Unit 91 dual cab Dogger I.4.viii Plant purchased (Nett cost) MES $30K

Unit ??? MES dual cab I.4.viii Plant purchased (Nett cost) MES $35K

Aerator I.4.viii Plant purchased (Nett cost) MES $40K

Evacuation centre gen sets I.4.viii 3 x gen sets installed and operational MES $75K

Program Aerodromes

ACTIVITY CORP PLAN


BUDGET ($000)


Develop 10 year renewal and maintenance plans G.5.iii Plan completed CEO N/A Transport Services Asset Management Plan


[ 14 ]

Reseal Quilpie airport I.2.v Project completed MES $450K

Program Planning and Development

ACTIVITY CORP PLAN


BUDGET ($000)


Prepare a new planning scheme N.5.ii Scheme completed and adopted CEO $5K

Program Public Services

ACTIVITY CORP PLAN


BUDGET ($000)


Acquire land for the Toompine cemetery I.2.v Land acquired MCCS $15K

Fence the Adavale cemetery I.2.v Survey and fence completed MCCS $5K


[ 15 ]

Theme 5: Our Economy

What We Value: - Enhanced business and industry investment - Tourism that grows our local economy

- A skilled workforce

Program Visitor Information Centre

ACTIVITY CORP PLAN


BUDGET ($000)


Undertake famil tours to surrounding shire tourism sites

E.2.iii Tours completed CEO N/A

Restock opal fossicking area on a regular basis throughout the tourist season

E.2.iii Fossicking area restocked CEO N/A

Update displays and information at the Eromanga Living History Centre

E.2.iii

E.4.vi

Updates completed CEO N/A

Develop and maintain a tourism / visitor website E.2.iii

E.2.iv

Website developed and maintained CEO N/A

Investigate opportunities for tourism packages to be developed and delivered to the region

E.1.iii

E.2.iii

Opportunities identified CEO N/A

Provide a wi-fi service E.2.iii Wi-fi access statistics reported quarterly CEO N/A

Program Tourism Events and Attractions

ACTIVITY CORP PLAN


BUDGET ($000)


Provide marketing support, incentives and advice for the major events in the Shire

C.3.i

E.2.iii

Feedback from Clubs CEO $10K

Install advertising signage for Hell Hole Gorge E.2.iii Signs installed CEO $10K

Assist with promotion of the Eromanga Natural History Museum

E.2.iii Assistance provided to OGF CEO N/A

Renew tourism brochures E.2.iii

E.4.ix

Brochures produced CEO $10K

Program Economic Development and Promotion

ACTIVITY CORP PLAN


BUDGET ($000)


Implement the OQTA promotion program E.1.i

E.2.iii

OQTA program completion CEO $15K


[ 16 ]

Eromanga Natural History Museum Stage 1b N.4.i

E.2.iii

Project completed and grant acquitted CEO $600K

Eromanga Natural History Museum employment project

N.4.i Grant acquitted CEO $100K $100K per year over 2 years

Business Development Group meetings E.1.iv

E.2.ii

4 meetings held annually CEO N/A

Review the Economic Development Strategy E.1.iv Strategy updated for incorporation into the new Corporate Plan

CEO N/A

Develop a marketing strategy for the Shire E.2.iii Strategy developed and adopted CEO N/A

SWRED membership and wages E.1.i Fees paid CEO $20K

SWRED project: Natural Sciences Loop app E.1.i App implemented CEO N/A

SWRED project: Natural Sciences Loop signage E.1.i Signage installed CEO $5K

SWRED project: Cooper Basin supply chain project E.1.i Study completed CEO N/A

SWRED project: Kangaroo industry study E.1.i Study completed CEO N/A

SWRED project: Strategic plan E.1.i Plan adopted CEO $3.5K

SWRED project: Rail study E.1.i Study completed CEO N/A

SWRED project: Other E.1.i Projects identified and completed CEO $6.5K


[ 17 ]

Theme 6: Our Governance

What We Value: - Meaningful and inclusive community engagement - Effective and ethical governance

- Sustainable management

Program Corporate Governance

ACTIVITY CORP PLAN


BUDGET ($000)


Review Council policies G.6.v

G.6.vi

Policies reviewed CEO N/A

Review delegations G.6.v

G.6.vi

Delegations reviewed CEO N/A

Prepare a new 5 year Corporate Plan and Economic Development Strategy

G.5.v Corporate Plan adopted CEO $10K

Program Executive Services

ACTIVITY CORP PLAN


BUDGET ($000)


Maintain Council’s corporate website with all legislative requirements

G.2.ii

G.8.iv

Website current and functional and 100% compliant CEO N/A

Implement an asset management improvement plan

G.5.iii Asset Management Committee meets quarterly and asset data upgraded and mapped

CEO $40K

Develop Departmental Business Plans G.6.vi Plans developed to match the new Corporate Plan and 2017/18 Operational Plan

CEO N/A

Implement SafePlan 2 KPI’s and report on regularly G.6.vii KPIs developed and reported on CEO N/A

Develop performance indicators and undertake staff appraisals

G.7.iii

G.7.iv

% of appraisals completed CEO N/A

Complete the staff training program and update the rolling program

G.7.ii % of program completed

Rolling program updated

CEO $180K

Undertake the annual staff survey G.7.ii Survey completed and results disseminated CEO N/A

Negotiate a new employee certified agreement N/A Agreement signed CEO $10K

Review and update all staff position descriptions G.7.iv Position descriptions updated and re-issued CEO N/A

Implement a legislative compliance system G.6.v

G.6.vi

System implemented and utilised CEO N/A


[ 18 ]

Establish and implement a Risk Management Plan across the organisation

G.6.iv Risk Management Policy developed, adopted and implemented

Risk management reports generated quarterly

CEO N/A

Develop and implement a Fraud Management Plan N/A Fraud Management Plan developed and implemented

Fraud management plan reported on quarterly

CEO N/A

Develop and implement a Related Parties Disclosure Procedure

N/A Related Parties Disclosure Procedure developed and implemented

Annual report prepared

CEO N/A

Develop branch business plans N/A Plans developed and adopted CEO N/A

Complete community newsletters G.2.i 11 newsletters provided annually CEO N/A

Complete staff newsletters G.2.i 5 newsletters provided annually CEO N/A

Program Administration and Finance

ACTIVITY CORP PLAN


BUDGET ($000)


Complete the budgeted IT replacement program G.8.iii Works completed MCCS $72K

Review Council’s Long Term Financial Plan and Long Term Financial Forecast

G.5.i

G.5.ii

Plan reviewed and updated MCCS N/A

Undertake an initial review of water, sewerage and waste charges methodology

G.5.i Report provided to Council on alternatives MCCS N/A

Undertake a review of the implications of creating a new rating category for industrial and commercial properties in Quilpie

G.5.i Report provided to Council MCCS N/A

Introduce the Feral Pest Management Levy G.5.i Levy introduced on rates notices MCCS N/A

Records management – archive documents N/A Records archived in accordance with legislation MCCS $12K

Records management – Implement web portal N/A Portal implemented and operational MCCS N/A

Capitalise all assets in GIS & financial system N/A Assets capitalised and databases updated MCCS N/A

Review asset management plans N/A Plans updated CEO N/A


[ 19 ]

KPIs - SUMMARY

KEY PERFORMANCE INDICATOR TARGET TIMEFRAME Q1 Q2 Q3 Q4 ANNUAL COMMENTS

Compliance with Customer Service Requests 100% QTR

Compliance with statutory and regulatory requirements including safety, risk and other legislative matters

100% QTR

Compliance with WHS requirements (Take 5s, Toolbox Talks, Risk Assessments)

> 90% QTR

Achievement of Capital Projects within adopted budget > 90% QTR

Achievement of Capital Projects within approved timeframes 100% QTR

Achievement of Operational Projects within adopted budget > 90% QTR

Achievement of Operational Projects within approved timeframes 100% QTR

KPIs – BY THEME


Achievement of Outcomes - Our Communities 100% QTR

Achievement of Outcomes - Our Wellbeing 100% QTR

Achievement of Outcomes - Our Natural Environment 100% QTR

Achievement of Outcomes - Our Infrastructure 100% QTR

Achievement of Outcomes - Our Economy 100% QTR

Achievement of Outcomes - Our Governance 100% QTR


[ 20 ]

KPIs – BY DEPARTMENT


Achievement of Outcomes – Governance 100% QTR

Achievement of Outcomes – Corporate & Community Services 100% QTR

Achievement of Outcomes – Engineering Services 100% QTR

Documents

Operational Plan - Shire of Quilpie · Doc ID: 98637 [ 2 ] 1 – OPERATIONAL PLANNING PROCESS About the Operational Plan Council’s Operational Plan is the detailed business and