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Innovations in Engineering Operationally Relevant Metrics for Analyst Test Beds: Evaluating How Analysts Make Use of their Tools to Inform Tool Development, Integration, and Adaptation Joshua Poore, Ph.D., Laura Mariano, Jana Schwartz, Ph.D. {jpoore, lmariano, jana}@draper.com 2/11/15

Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: [email protected]; (617) 258-4023 . Some of this work supported

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Page 1: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

Innovations in Engineering

Operationally Relevant Metrics for Analyst Test Beds:

Evaluating How Analysts Make Use of

their Tools to Inform Tool Development, Integration, and Adaptation

Joshua Poore, Ph.D., Laura Mariano, Jana Schwartz, Ph.D. {jpoore, lmariano, jana}@draper.com

2/11/15

Page 2: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

2

Monolithic suites require training and embedded support to align capability

with current needs.

Monolithic Software Suites

Palantir Analyst Notebook (i2)

Page 3: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

3

Application suites are more agile to emergent needs, but applications are

agnostic to one another; not clear how to vertically integrate them for users.

Application Suites

Page 4: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

4

Canon is to collect interpretable data at a cost to ecological validity.

Traditional Human Signals

ECG GSR

PPG

Eye Tracker

Analyst

Page 5: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

5

Software is the new ecology; we can collect data from it.

Time-stamped, labeled activity logs give sequential user & system activity.

Software is a Sensor

Page 6: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

6

Software Instrumentation is a process for logging user- and software-initiated functions (activities), and labeling them.

Making Software a Sensor

Page 7: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

7

Instrumentation Made Easy

http://draperlaboratory.github.io/user-ale/

3

1

2

Page 8: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

8

Usage in Analytic Software

adjusting x/y

plotting parameters

entering filter text

Ensemble modeling demonstrates how users integrate activities across a tool.

Tool-Related Task Difficulty.

…Predicts … Integration Across a Tool…

Page 9: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

9

Software logs adds context for understanding user engagement and

experience.

Coherence in HCI

0

10

20

30

40

50

60

% V

aria

tion

in P

ost-

Task

Eng

agem

ent

Acco

unte

d Fo

r

Independent Variables and Additive Step-Wise Regression Coefficients

R^2 Step 2

R^2 Step 1

Page 10: Operationally Relevant Metrics for Analyst Test Beds · PDF fileParticipate in the DARPA XDATA Online Experiment! Contact: jpoore@draper.com; (617) 258-4023 . Some of this work supported

10

DARPA Open Catalog: http://www.darpa.mil/opencatalog/index.html

Draper Open Source Products: http://draperlaboratory.github.io/

Participate in the DARPA XDATA Online

Experiment! Contact: [email protected]; (617) 258-4023

Some of this work supported by AFRL Contract No. FA8750-12-C-0293.

Acknowledgements

{jpoore, lmariano, jana}@draper.com