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1. Process Design
2. Design: “To design” refers to the
process of originating and
developing a plan for a product,
service or process.Process: Is
any part of an organizationhich ta!es a set of input
resources hich are then used
to transfor" so"ething into
outputs of products or services.
#. Process Design Process design
Processes that Processes
thatDesign Products Produce
Products and $ervices and
$ervices $upply %etor!
Design&oncept 'eneration$creening (ayout and )lo
Preli"inary Design *valuation
and I"prove"ent Process +o
Technology DesignPrototyping
and -nal design
. %ature of the design activity:1/
Design is inevitale 0 products,
services and the processes
hich produce the" all have to
e designed.2/ Product design
inuences process design 0decisions ta!en during the
design of a product or service
ill have an i"pact on the
decisions ta!en during the
design of the process hich
produces those products or
services and vice versa.
. Product 3 services design are
interrelated to its process
design Designing the Designingthe Product or Processes that
$ervice Produce the Product or
$ervice Processes should e
Products and services designed
so they can should e designed
in create all products such a
ay that they and services
hich can e created the
operation is li!ely e4ectively to
introduceDecisions ta!en during
the design of the product or
service ill have an i"pact on
the process that produces the"and vice versa
5. Process Design and
Product6$ervice Design are
Interrelated7 To co""it to the
detailed design of a product or
service consideration "ust e
given to ho it is to e
produced.7 Design of process
can constrain the design of
products and services.7 The
overlap is greater in the serviceindustry: 7 $ervice industry 8
it
is i"possile to separate
service design and process
design 0 they are the sa"e
thing. 7 9anufacturing industry
8 it is possile to separate
product design and process
design ut it is ene-cial to
consider the" together ecause
the design of products has a
"aor e4ect on the cost of "a!ing the".
;. Process and product6service
design "ust satisfy custo"er7
Products6services designer
custo"ers satisfaction criteria 7
pectation 7
Ine>pensive 7 ?uality 7 *asy to
"anufacture and deliver 7
$peedy7 Process designer
custo"ers satisfaction achieved
through: 7 (ayout 7 (ocation 7
Process technology 7 @u"an
s!ills
A. The design activity is itself a
process )inished designs hich
are: T=
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Jchangeovers/ at each stage of
production7 Process or cellular
layout
1G.Latch Process
2H.9ass J(ine/ Processes7 @ighervolu"es than Latch7
$tandard,
repeat products7 (o and6or
narro s!ills7 %o set8ups, or
al"ost instantaneous ones7 &ell
or product layout
21.9ass Process
22. &ontinuous Process7 *>tre"ely
high volu"es and lo variety:
often single product7 $tandard,
repeat products7 @ighly capital8
intensive and auto"ated7 )e
changeovers reCuired7 DiMcult
and e>pensive to start and stop
the process7 Product layout:
usually o along conveyors or
pipes2#. &ontinuous Process
2.9anufacturing process $ervice
process types types @igh @igh
Proect Professional service
+oing $ervice shop Eariety
Eariety Latch 9ass &ontinuous
(o 9ass service (o Eolu"e
@igh (o Eolu"e @igh
http://image.slidesharecdn.com/processdesign-121227055455-phpapp02/95/process-design-23-638.jpg?cb=1356587745http://image.slidesharecdn.com/processdesign-121227055455-phpapp02/95/process-design-23-638.jpg?cb=1356587745
