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A Global Leader in Building Microfinance Banks for the Poor

Opportunity International Banks Brochure

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An introduction to why we are building microfinance banks for the poor.

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Page 1: Opportunity International Banks Brochure

A Global Leader

in Building

Microfinance Banksfor the Poor

Page 2: Opportunity International Banks Brochure

17 Commercial MFIs Built Since 2000in partnership with

The United States Agency for InternationalDevelopment (USAID)

The UK Department for InternationalDevelopment (DFID)

Canadian International Development Agency (CIDA)

World Bank/CGAP

Bill & Melinda Gates Foundation

European Commission

Caterpillar

Hyperion

Lenovo

Levi Strauss

Weberg Foundation

SAJE Foundation

HSBC Bank

Citigroup

Hilton Foundation

and more than 3,800 individual donors in Australia,Canada, Germany, the UK and the US

Table of Contents

Banking on the Poor — Opportunity’s Impact

Key Features of Opportunity Banks

Focused on the Poor

Full Range of Products & Services

Leveraged with Investment Capital & Deposits

Regulated & Accredited

Bank Building Methodology

Technology & Innovations for Rural Clients

Global Network of Banks

The Opportunity Bank Building Team

Funding Partners

Why We Support Opportunity

The Opportunity International mission is to

provide opportunities for people in poverty

to transform their lives.

on the cover: Fasilili Chidawo, marketplace vendor, Malawi

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11

12

14

18

20

2

5

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Page 3: Opportunity International Banks Brochure

Value of loans made (in millions)

£175

£225

£125

£75

£02003

(£80,585,907)2004

(£122,600,618)2005

(£174,246,087)2006

(£233,968,843)

1 million

1

Banking on the Poor

Active loan clients &Number of businesses financed

200,000 800,000600,000400,000

2004

2003

2005

2006

482,571

601,818

692,491837,262

832,2981,040,045

0

Arrears over 30 days

2.0%

2.5%

1.5%

1%

0%2003(2.7%)

2004(2.0%)

2005(1.6%)

2006(2.0%)

3.0%

960,8291,210,518

Since 1971, Opportunity International has built 45 microfinanceinstitutions in 28 countries in Africa, Asia, Eastern Europe and LatinAmerica with the mission to grant the poor access to the products andservices that will help them work their way out of poverty.

In 2000, Opportunity established its first microfinance bank, capable ofoffering not just micro loans, but a wide range of financial services,including deposit services and insurance. Since then, Opportunity hasbuilt 17 commercial microfinance institutions and plans to continue thisgrowth at a rate of two per year.

“We are working towards the day when those who need a

loan to grow their business, a safe place to deposit their

savings or an insurance policy to protect their family’s

health and assets have access to such services, something

we take for granted in the UK.”

– Edward Fox, CEO,Opportunity International UK

In January 2007, Opportunity was serving 960,829 loan clients, employing7,317 staff, providing deposit services valuing approximately £80 million andinsuring 3.1 million lives. Since its inception, Opportunity has disbursedover 6.5 million loans.

Page 4: Opportunity International Banks Brochure

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n focused on the poorWith an average first loan size of £140 and 85 percent of its loansprovided to women, Opportunity is committed to offering a fullrange of financial products and services to the poorest entrepreneursaround the world. Opportunity is focused on serving the poorest ofthe economically active and seeks to reach DOWN to the poorestand OUT to the remote and marginalised. Opportunity maintainsa sustained focus on developing new products to service this marketand tailoring existing products to better fit their needs. Thesefinancial services help poor families build and protect the economicfoundation of their families and communities.

Opportunity recognises that the very poor need more thanfinancial products to work their way out of poverty. For this reason,Opportunity has developed more than 400 training modules—ranging from basic accounting to HIV/AIDS education—that areoffered in weekly meetings. These modules not only help clientslearn key principles for expanding their businesses, but give themaccess to information that addresses social needs. Opportunityalso employs Transformation Coordinators who provide trainingand link clients to housing, health and HIV/AIDS services intheir communities. To support the work of the TranformationCoodinators, Opportunity has established strategic allianceswith organisations like Compassion International and Habitatfor Humanity.

n focused on the poorn full range of products& services

n leveraged with investmentcapital & deposits

n regulated & accredited

“Opportunity International demonstrates very clearly

how small loans and other financial services can make an

important difference in the lives of the world’s poorest

and most vulnerable people.”

– Sylvia Mathews, President of Global Development,Bill & Melinda Gates Foundation

Key Features of Opportunity Banks

Page 5: Opportunity International Banks Brochure

Ten employees in Uganda now work forGloria Nanono Kigundu’s weaving business.Since receiving £77 from Opportunity in2000, Gloria’s business has doubled in size.

Page 6: Opportunity International Banks Brochure

Gaeten Dery, Deposit Mobilisation Officer,Opportunity International Savings & Loans, Ghana

Page 7: Opportunity International Banks Brochure

Micro loan productsOpportunity offers a variety of tiered lending products for micro andsmall businesses, including group and individual business loans.

Savings productsThe commercial banking model allows Opportunity to provide neededdeposit products while developing an affordable source of capital forgrowth. In Malawi, depositors currently amount to six times the numberof loan clients. Opportunity has introduced biometric client identificationtechnology to make managing small deposits from the poor a feasibleproposition, while smart cards make transactions more secure andconvenient for clients.

Micro insuranceOpportunity International is a pioneer in the development of insuranceproducts designed to provide a financial safety net for the poor. With641,000 policy holders covering 3.1 million lives in ten countries,Opportunity is a global leader in the development and distribution ofmicro insurance policies for the poor. In Africa, insurance products focuson mitigating the impact of HIV/AIDS and the high mortality rate onthe family members of clients. Opportunity is pioneering other innovativeinsurance products such as a weather-indexed crop insurance productdeveloped with the World Bank in Malawi. This product mitigates thehigh risk of drought and its negative effect on crop yields so that farmerscan access credit for seeds and fertiliser without danger of defaulting.

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n full range of products & services

“Opportunity International is a world leader in developing

insurance for the poor and successfully piloted crop

insurance in Africa with the World Bank in 2005. This

is a big deal for those of us who are working on trying to

raise farm income in rural Africa … This is a very

impressive thing.”

– Former US President Bill Clinton at the Clinton Global Initiative

Opportunity’s Micro Insurance Agencythe world’s first insurance broker exclusively servinglow-income familiesThe Micro Insurance Agency, an Opportunity International subsidiary,builds and operates insurance companies in developing countriesthat provide the poor with access to affordable life, property andhealth insurance products. The Micro Insurance Agency designs,distributes and administers insurance products for the clients ofmicrofinance and development organisations around the world.With average premiums as low as 75 pence a month for a family offive, Opportunity’s Micro Insurance Agency is making affordableinsurance available for the first time to those at risk. To date, theMicro Insurance Agency operates subsidiaries in Ghana, thePhilippines and Uganda, with plans to open in South Africa. TheMicro Insurance Agency will open in a minimum of three newcountries per year, with an initial focus on Africa and Asia.

Page 8: Opportunity International Banks Brochure

£30

£60

£50

£40

£20

£10

£0

Opportunity acquires debt financing and equity for its microfinanceinstitutions to capitalise expansion and meet requirements for long-termgrowth. For a list of Opportunity’s investment partners, please refer topage 18. Additionally, deposits mobilised by Opportunity banks serveas a significant source of lending capital for its institutions.

The Opportunity Loan Guarantee Fund The Opportunity Loan Guarantee Fund (OLGF) provides letters of creditthrough HSBC Bank to enable our partners to secure loans in localcurrencies. OLGF encourages commercial banks to lend to financialinstitutions, whom they often perceive to be a riskier investment becausethey are unfamiliar with the business of microfinance or because theymay not qualify for credit on conventional terms. In addition to loweringthe perceived risk, OLGF accelerates banking relationships, minimisesforeign exchange risk and improves asset/liability management.

In Ghana, OLGF provided a £500,000 guarantee for OpportunityInternational Savings and Loans (OISL) to borrow £1.5 million in localcurrency financing from Ecobank. This enabled OISL to nearly doubletheir borrowers and resolve liquidity issues for onlending.

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n leveraged with investment capital & deposits

Debt raised (in millions)

£15

£30

£25

£20

2003 2004 2005 2006

£10

£5

£0£4,995,783

£8,973,081

£26,356,507£32,130,450

Equity raised (in millions)

£3

£6

£5

£4

2003 2004 2005 2006

£2

£1

£0

£2,112,790

£5,655,405£4,673,976

£3,765,287

Deposits mobilised (in millions)

2003 2004 2005 2006

£2,145,447£4,393,591

£20,111,000

£79,928,272

£80

£70

Page 9: Opportunity International Banks Brochure

n regulated & accreditedIn addition to operating under the supervision of central banks and othergoverning bodies, Opportunity banks follow an internal self-assessmentand peer-review-based accreditation process. Opportunity’s Standardsand Accreditation team performs a commercial accreditation, using theCAMEL (Capital adequacy, Asset quality, Management, Earnings, Liquidity)system, as well as a mission accreditation to assess the institution’sadherence to Opportunity’s commitment to providing products andservices for the poorest entrepreneurs.

Leveraging Grant Funds for the Poor: DFIDSince 2000, the UK Department for International Develoment (DFID) hasprovided £3 million to Opportunity International to establish and growthe Opportunity International Bank of Malawi (OIBM)—known locallyas Banki Yanga (“My Bank”). With savings deposits already exceeding£3.5 million and an outstanding loan portfolio of £2.4 million, Opportunityis providing significant leverage for DFID’s infusion of capital. Today,OIBM serves more than 9,700 loan clients and 60,000 savings clients,with a portfolio in arrears (over 30 days) of just 0.95%.

“OIBM has succeeded in building a sustainable

microfinance operation which creates income and job

opportunities among the poor in Malawi, through the

provision of credit and savings services. It is currently the

largest and most successful financial services provider

to the poorest sections of the country’s population.”

—Jimmy Kawaye, Deputy Programme Manager,DFID Malawi

With her first loan of £27, Glenda Salinas of Tegucigalpa,Honduras was able to purchase materials in bulk andexpand her tortilla business.

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Page 10: Opportunity International Banks Brochure

To build a microfinance bank, Opportunity carries out

extensive market research; develops a business plan;

recruits a local and international management team

and board of directors; raises grant, equity and debt

financing; gains a banking license from the central

bank; installs its information management systems;

develops the appropriate mix of products and services

and oversees operations.

Each bank provides a full suite of financial products tailored to thevarying needs of the poor within the country. Through the use oflow-cost structures and technologies that include a mix of bricksand mortar, mobile branches, ATMs, point-of-sale devices and cellphones, each bank seeks to rapidly develop a nationwide network of“points of sale” access to better serve rural areas where few, if any,such services previously existed.

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Opportunity Bank Start-up Methodologies:

n greenfieldSince 1971, Opportunity’s primary methodology for expandinginto new countries has been through building new microfinanceinstitutions (MFIs). To date, Opportunity has built seven full-scalemicrofinance banks from the ground up.

n conversionsOpportunity also transforms existing microfinance providers intoformal financial institutions capable of offering insurance servicesand interest-bearing savings accounts, in addition to a range ofloan products.

n consolidations/acquisitionsOpportunity sees one of its key roles as a consolidator of existingMFIs, as many countries have MFIs in need of capital, IT, governance,professional management and technical assistance. Typically, theseinstitutions are unable to provide their clients with a full range ofservices due to their unregulated status or lack of capital. In thiscase, Opportunity will acquire the NGO’s loan portfolio, includingthe transfer of capital and other assets; streamline operations toimprove overall efficiency, including necessary changes in staffand product offerings; and apply for a banking license. When theprocess is complete, the clients will be integrated into the formalbanking structure Opportunity has established. To date, Opportunityhas acquired and consolidated five MFIs in Mozambique, Kenyaand Uganda.

Building Microfinance Banks from the Ground Up

Page 11: Opportunity International Banks Brochure

“Opportunity International builds banks for the poor as a way to bring economicjustice to poor people, to help buffer them against the financial risks they face andto empower them to achieve their goals.”

—Rodger Voorhies, CEO, Opportunity International Bank of Malawi

Page 12: Opportunity International Banks Brochure
Page 13: Opportunity International Banks Brochure

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ATMs and Point-of-Sale (POS) DevicesOpportunity is committed to finding innovative and cost-effective waysto extend its financial services to rural areas. Currently, Opportunity isdeploying ATMs and POS devices in rural areas, including markets andfarm shops, to reach remote clients without the costs of establishing afull satellite branch.

The Opportunity MIS Service CentreOpportunity is on the cutting edge of providing high-tech MIS(Management Information System) solutions for microfinance throughOpportunity’s Denver-based MIS Service Centre, which provides trainingand development support to Opportunity banks. Opportunity’s MISsoftware — eMerge —provides a standardised, state-of-the-art andreliable accounting and portfolio management system and wasdeveloped in cooperation with Temenos, a leading banking industrysoftware company.

The MIS Service Centre also serves as an Application Service Provider(ASP) for Opportunity banks. The ASP remotely manages the banks’complex daily operations, including maintaining site-specific technicalsystem and process documentation and providing daily technicaloperations reports (end-of-day statistics and status), as well as monthlysystem performance and change management reports.

Rural Clients Reached Through Innovations inProducts & Technology

Biometric Technology and Smart CardsBy utilising biometric technology, Opportunity banks give clients a secureway to access financial services without the need for a national identitycard. Instead, a client’s fingerprint is recorded in the bank’s system forfuture access and identification. In 2002, the Opportunity InternationalBank of Malawi (OIBM) began distributing smart cards, with the clients’biometric identification embedded on a chip. Today, OIBM is the largestissuer of smart cards in Malawi, serving over 60,000 savings and 9,700loan clients.

With this technology, OIBM can now complete a transaction in aboutfive minutes, which is significantly less than the typical time it takes tocomplete a transaction at most other commercial banks in the country.This helps keep costs down for both the institution and the client.

Page 14: Opportunity International Banks Brochure

Africacurrent• Ghana• Malawi• Mozambique• Rwanda• South Africa

by 2007/08• DR Congo• Kenya• Tanzania• Uganda

next 5 years4

• Angola• Benin• Burkina Faso• Ethiopia• Liberia• Madagascar• Niger• Nigeria• Senegal• Sierra Leone• Sudan

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Building a Global Network ofOpportunity Microfinance Banks

Latin America

current• Mexico

next 5 years4

• Brazil

Asiacurrent• China • India • The Philippines

next 5 years4

• Cambodia• Sri Lanka• Vietnam

Eastern Europecurrent• Albania• Macedonia• Montenegro• Poland• Romania• Russia• Serbia

Since 2000, Opportunity has built 17 commercial microfinanceinstitutions1 in Albania, China, Ghana, India, Macedonia, Malawi,Mexico, Montenegro, Mozambique, the Philippines2, Poland, Romania,Russia, Rwanda, Serbia and South Africa. By 2015, Opportunity willoperate more than 25 microfinance banks3 around the world.

Page 15: Opportunity International Banks Brochure

1 Opportunity’s commercial microfinance institutionsin Albania, China, India, Mexico, Poland, Romaniaand South Africa are not yet able to mobilise publicdeposits due to their particular regulated structures.Opportunity’s goal is to bring each of theseinstitutions to a full bank status so that they canoffer clients a full range of financial services.

2 Opportunity Microfinance Bank andKauswagan Bank.

3 Sometimes certain restrictions or minimum capitalrequirements prevent Opportunity from obtainingthe status of a full commercial bank as its initialentry structure. When this occurs, Opportunitywill take the next best option for providing thepoor with a broad range of financial services, suchas gaining a license as a finance or savings andloans company, with an aim of applying for a fullbank license at the appropriate time.

4 Countries may change if it proves more viable tostart up operations elsewhere.

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Established commercial MFI

Consolidation, conversion or start-up underway

Targeted countries for expansion

Page 16: Opportunity International Banks Brochure

Global Management

Adrian MerrymanCEO, Opportunity International NetworkOversees the global coalition ofOpportunity MFIs. Previously served asCEO of Screen PLC, Chief InvestmentOfficer for Interregnum PLC, CEO forTemenos Systems and Executive Directorof CIBC Oppenheimer Corporation. Holdsan M.B.A. from Harvard Graduate Schooland a B.A. in Economics and PoliticalScience from Swarthmore College.

Colin McCormackCEO, Africa Holding CompanyFormer Managing Director of Barclays Bankof Egypt. Manages Opportunity’s roll-outof microfinance banks across sub-SaharanAfrica, ensuring that large-scale outreachto the very poorest is maintained and thatthe core components of Opportunity’sbanking model are effectively transferredacross borders.

Keith FlinthamRegional Director, EuropeFormer CEO of Opportunity BankMontenegro, which he led from a not-for-profit institution to a thriving commercialbank. Formerly served in various managementpositions with National Westminster Bank.

Paul HoneymanRegional Director, AsiaOpportunity’s senior representative andfocal point for communication between

headquarters and institutions in the field.Previously served as Business DevelopmentChairman for Siam Insulating GlassManufacturing Co. Ltd. Holds an M.B.A.in International Business from Universityof South Carolina and Vienna School ofEconomics and a B.A. in Economics andBusiness from Westmont College.

Jim FrantzRegional Director, Latin AmericaWith 11 years of international managementexperience, Jim oversees the developmentand growth of Opportunity’s MFIs in LatinAmerica. Previously served as RegionalManager of Land O’Lakes in EasternEurope where he managed £3.5 million inagricultural and business developmentprojects. Holds a B.A. in InternationalRelations from the University of Minnesota.

Richard JohnSenior Vice President and CFOPreviously served with Amoco and asSupervising Senior Auditor for Price-Waterhouse in New York. Has ledOpportunity’s financial and accounting activities since 1996. Holds an M.B.A. withmajors in Economics and Finance fromNorthwestern University and a B.A. inBusiness Administration and Accountingfrom the University of Wisconsin.

Connie StryjakVice President, Human ResourcesPreviously served as VP of HumanResources at General Electric, where she

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oversaw Human Resource leadership andservices throughout Europe and Asia.Provides global Human Resource leadershipto Opportunity’s worldwide network ofmicrofinance organisations.

Ken Vander WeelePresident, Opportunity InvestmentsFormer Senior VP, CFO and FoundingShareholder of Graphisphere Corporation.Responsible for acquiring and placing debtand equity financing. Served as Regional VPfor Eastern Europe where he developed andmanaged Opportunity’s pioneering work inthe region since 1993. Holds a Ph.D. inInternational Economics from OxfordUniversity.

Rick HalmekangasVice President, Business DevelopmentManages new investments made in com-mercial entities in the OpportunityInternational Network. Has served withOpportunity since 1995, during which timehe led the establishment of Opportunity’sprogramme in Albania. Holds an M.B.A.from the University of Chicago GraduateSchool of Business and a B.A. in PoliticalScience from Wheaton College.

Bank Senior Management

Francis PelekamoyoChairman, Opportunity InternationalBank of MalawiFrancis’ 35-year banking career beganat the Reserve Bank of Malawi, where

he served as CEO from 1989 until 1995 andcurrently serves as a chairman. Since leav-ing the Reserve Bank, has served on 20boards within the microfinance and bankingindustry, including Opportunity MFIs inZambia, Mozambique, Malawi and Ghana.Holds an M.A. in Economics from YaleUniversity and a Diploma in MonetaryEconomics from St. Andrews Universityin Edinburgh, Scotland.

Rodger VoorhiesCEO, Opportunity International Bankof MalawiBegan his service with Opportunity in 1993as Deputy Regional Director for EasternEurope where he was responsible for newcountry development and programmedesign. Went to Malawi in 2002 to establishOpportunity International Bank of Malawi,the first full-scale commercial bank inMalawi to focus on serving the poor. Servedas Opportunity’s Investment Manager forAfrica and Startup Manager for Zambiaafter coming from a career at Bank ofAmerica. Holds an M.B.A. from KelloggGraduate School of Managementat Northwestern University.

Claudia McKayHead of Microbanking, OpportunityInternational Bank of MalawiPreviously served as Technical Consultant forOpportunity’s organisational developmentdepartment, and as Marketing Managerand Asian Programme Manager for

The Opportunity Bank Building Team

Page 17: Opportunity International Banks Brochure

Opportunity International UK. Also servedas a consultant in the Boston ConsultingGroup. Holds an M.B.A. with distinctionfrom Oxford University and a B.A. inInternational Relations from ClaremontMcKenna College.

Ben BothaCEO, Banco Oportunidade de MozambiqueHas over 17 years of banking experience andwas formerly the Division Head of Bankingand Commercial Activities for BancoAustral, where he oversaw operations for 53branches throughout Mozambique. JoinedOpportunity in 2004 to help establish itsnew microfinance bank in Mozambiqueand lead its consolidation growth strategy.Holds a B.A. in Commerce with a major inBusiness Economics from the University ofSouth Africa.

Benjie MontemayorCEO, Opportunity International Savingsand Loans, GhanaHas led the growth of Opportunity inGhana, including its conversion from anNGO to a Savings & Loans and soon-to-befull-scale commercial bank. Began hisservice with Opportunity in 1989 servingas Regional Coordinator for Asia, Directorof Banking Services, Vice President ofFinancial Development and Director ofOpportunity Transformation Investments.Benjie previously served with thePeople’s Credit & Finance Corporationin the Philippines. Holds an M.B.A.

from the University of the Philippines andan M.A. in Economics from Ateneo deManila University.

Ernest BoatengHead of Microfinance Banking, OpportunityInternational Savings and Loans, GhanaPreviously served as Director ofMasterCard International where hemanaged strategic business initiatives forglobal credit-based programmes, andas Resident Vice President for Citigroup/Citibank. Also served with HSBC, DeutscheBank and Skandinaviska Enskilda Banken.As head of microfinance banking in Ghana,Ernest provides overall leadership andmanagement to all commercial operationalactivities. Holds an M.B.A. with a major inFinance and International ManagementStrategy from the Wharton School at theUniversity of Pennsylvania and a B.A. inEconomics from Dartmouth College.

Dabbs CavinCEO, Opportunity InternationalBank RwandaFormer Executive Vice President and ChiefLending Officer for Bancorpsouth Bank inArkansas, formerly Pinnacle Bank. Has 20years of banking experience with expertisein strategic planning, policy development,regulatory compliance, personnel manage-ment, marketing and budgeting. Holds aJ.D. from the University of Arkansas and aB.S./B.A. from the University of Arkansaswith majors in finance and banking.

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Manfred KuhnCEO, Opportunity Finance, South AfricaJoined Opportunity in 2006 to lead itsstart-up in South Africa. Previously servedas Manager of Credit Operations, CreditRisk and Data Analytics at Credit Indemnity.Also served as Research Economist at theSouth African Canegrowers’ Associationand as Senior Research Assistant at theUniversity of Natal. Holds a Ph.D., M.S.and B.S. in Agricultural Economics fromthe University of Natal.

Mano KamalesonCEO, Opportunity KenyaFormer Executive Director of CAPAFoundation Romania, with previousbanking experience at the Bank of Americaand Lincoln Savings & Loan in California.Previously served with Opportunity asDirector of Business Development forEurope and Asia. Currently leadingOpportunity’s expansion into Kenya,which includes the consolidation of anongovernmental microfinanceorganisation into Opportunity’s newbanking structure. Holds an M.B.A. inInternational Finance from Peter F. DruckerGraduate School of Management and aB.A. in Business Administration fromAzusa Pacific University.

Tatjana YurinaCEO, FORUS Bank, RussiaHas nine years of experience in themicrofinance industry. Served as Executive

Director of FORA Fund since 2003and was appointed FORUS Bank CEOin 2006. Holds an M.B.A. fromNizhegorodskiy State University and isa graduate of the Saratov Institute ofEconomics and Volgo-Vyatskiy Academyof State Service.

Mark CrawfordCEO, Opportunity Bank MontenegroEstablished Opportunity Bank Montenegroby converting a local lending institutioninto a profitable retail microfinance bank.Prior to joining Opportunity, managed theAlbanian-American Enterprise Fund,capitalised at £15 million. Holds an M.A.with a focus on economics and financefrom the University of London and a B.A.from Miami University. Serves on the boardof Opportunity banks in Albania and Serbia.

John SchubinCEO, Opportunity Bank SerbiaDeveloped Opportunity’s Bank in Serbiainto a thriving bank for the poor with arevolving loan portfolio of over £5 million.Previously served as COO for OpportunityBank Montenegro and as a Peace CorpsBusiness Management Consultantin Bulgaria.

Charles ErtzingerCEO, Opportunity Microcredit RomaniaWorked for eight years with HawkeyeBancorporation, a regional bank holdingcompany, where he served as a Senior VicePresident. Founded and served as Director

Page 18: Opportunity International Banks Brochure

The Opportunity Bank Building Team (continued)

of ASSIST, a financial consulting company.From 2003-2005, served as a financial con-sultant and advisor to USAID financial andcredit projects in Romania and Bulgaria.Served as CEO for Opportunity’s micro-finance institution in Albania until the endof 2006. Holds an M.A. in InternationalStudies/Adult Education and a B.A.in Agricultural Economics from IowaState University.

Robert HartCEO, PShM, AlbaniaFormer Vice President of the FinancialInstitutions Group of Citibank, where hewas responsible for product and salestraining, risk analysis and transactionstructuring for U.S. banks. Prior to joiningOpportunity, served as Bank ModernisationConsultant in Saudi Arabia, Colombia, Peru,El Salvador, Mexico, Chile and Venezuela.Holds an M.A. in International Businessfrom the American Graduate School ofInternational Management and a B.A.in International Relations from theUniversity of Virginia.

Snezana AndovaCEO, Moznosti, MacedoniaLed the establishment of Moznosti asa Savings Bank, which converted from anNGO in 2000. Prior to joining Opportunity,served as the Financial Manager of aMacedonian import textile company andas the Manager of Plan and Analysis for amanufacture trade company.

Maria Elena TaylorCEO, Oportunidad Microfinanzas, MexicoBecame CEO of OportunidadMicrofinanzas in 2005 and has led itthrough a stage of aggressive growth andexpansion. Previously served as CEO ofOpportunity’s MFI in Honduras. Holds anM.A. in International Development fromSaint Mary’s University and a B.A. inEconomics from Saint Vincent University.

Angel de LeonCEO, TSKI and Kauswagan Bank, PhilippinesHas served as CEO since 1986, spearheadingthe development of one of the fastestgrowing MFIs in the Philippines. Co-developed a branch office replicationmethodology which can establish a newbranch with borrowed funds and becomefinancially viable within one year. Previouslyserved as President and Manager of theRural Bank of Zarraga and Area Managerfor the Visayas region of Banco de Oro.Holds an M.B.A., a B.A. in Philosophy anda B.S. in Business Administration from theUniversity of the Philippines.

Noel AlcaideCEO, Opportunity Microfinance Bank,PhilippinesHas been involved with Opportunity forover 20 years, serving as Regional ResourceManager for the Philippines, CEO forKMBI and consultant for the OpportunityNetwork prior to his role as CEO of OMB.Concurrently served as President and CEOof APPEND, the microfinance network ofthe Philippines.

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Banking Products, Systems& Services Group

Richard LeftleyPresident, Micro Insurance Agency, Ltd.Previously worked as a reinsurancebroker for Benfield Greig Ltd., the world’slargest independent reinsurance brokinggroup. Pioneered the introduction ofinsurance products within Opportunityand launched the Micro Insurance Agencyin 2005. Richard is leading the establishmentof Micro Insurance Agencies around theworld, with an initial focus in Africa and Asia.

Tracey J. TalentinoDirector, Partner ServicesHas 13 years of experience in design,implementation and evaluation ofinternational microfinance programmes in25 countries. Previously served with ChaseManhattan Bank and the Spanish-languagemedia company Univision. Holds an M.S.in International Affairs from ColumbiaUniversity and a B.A. in Spanish fromBoston College.

Shadreck MapfumoSenior Insurance ManagerDevelops and manages Opportunity’sinsurance services in Africa, Asia and LatinAmerica. Since 2005, has been workingwith the World Bank’s Commodity RiskManagement Group in piloting weather-indexed crop insurance in Malawi. Holdsan M.A. in Actuarial Studies from theAustralian National University and is anAssociate of the Institute of Actuaries of

Australia as well as an Associate inReinsurance and Associate of the CharteredInsurance Institute. Holds a degree inInsurance and Risk Management from theNational University of Science andTechnology in Zimbabwe.

Roy PrattVice President, Strategic DevelopmentBefore joining Opportunity, enjoyed a life-time career in commercial retail bankingin the UK with Midland Bank, HSBC andMasterCard. As director of origination andgovernance for Mondex International Ltd.,set up regulated financial institutionsaround the world enabling them to handlee-cash transactions. Currently leads thedevelopment and implementation ofOpportunity’s Standards and Accreditationfunction to address the dimensions ofaccreditation, risk management andbusiness assessment.

Daryl SkoogVice President, MIS DivisionAs a VP for Federal Express, he managed550 employees and an operating budget of£40 million, providing strategic directionin the development of core operatingsystems to support worldwide packagemovement, ground operations, customerservice, customs and billing functions. AsVP of MIS at Opportunity, Daryl providesstrategic direction for the acquisition anddeployment of core operating systemsfor Opportunity’s MFIs and providessupport for all deployed systems.

Page 19: Opportunity International Banks Brochure

Diana CazacuRegional IT Director, AfricaResponsible for designing and super-vising IT strategy and implementation forOpportunity microfinance banks in Africa.Joined Opportunity as a consultant in 2002serving as Project Manager and SeniorBusiness Consultant for Opportunity start-upbanks in Serbia, Malawi, Ghana and thePhilippines, and for existing Opportunityinstitutions in Romania and Albania.Previously served as Manager of BankingSolutions at Temenos Globus. Holds aB.A. in Commerce from the Academy ofEconomic Sciences in Bucharest, Romania.

Robin BellVice President, Planning andProduct DevelopmentFormer President of Bellare Consulting Inc.with 23 years experience in micro and smallenterprise banking, including serving withthe DAI Group, Development Alternatives,Inc. and Bannock Consulting, Inc. Servedas Vice President of the Commercial LoanDepartment of NationsBank. Holds anM.B.A. in Finance and a B.A. in InternationalRelations from American University.

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Makonen GetuDirector of Strategic AlliancesSpecialist in development economics andinternational relations. Previously served asOpportunity’s Deputy Regional Director forAfrica where he provided technical supportto Opportunity’s MFIs in Africa and set upthe Africa Regional Training Centre. FormerRural Development Advisor for the SwedishInternational Development Agency. Holdsa Ph.D. in Economic History and a B.A. inEconomics and Economic History from theUniversity of Stockholm. Serves as adjunctfaculty for Oxford University.

Nick WaldenSenior Savings ManagerJoined Opportunity in 2002 after a successful25-year career with Barclays Bank PLC.As Senior Savings Manager, researches,develops and implements savings productsthat deepen outreach to new segments,serve the needs of existing loan clientsand provide liquidity to the institutionand clients. Oversees introduction andimplementation of products includingback-office process design, additionalregulation and security, and staff trainingand evaluation.

Marivic Lau from the Philippines used herloans from Opportunity to hire additionalworkers (like the one shown here) and toexpand her business. She now has sixemployees and works through 13 vendorsto sell her baked goods.

Page 20: Opportunity International Banks Brochure

The United States Agency for International Development (USAID)USAID has provided Opportunity International with £38.5 million ingrants to build and expand microfinance institutions in Albania, Bulgaria,Colombia, Croatia, Ghana, Honduras, India, Indonesia, Macedonia,Malawi, Montenegro, Mozambique, Nicaragua, the Philippines, Poland,Russia, Serbia, Uganda, Zambia and Zimbabwe.

Individual & Family DonorsOpportunity has raised £114.5 million from individuals and families inAustralia, Canada, Germany, the United Kingdom and the United States.

The Department for International Development of theUnited Kingdom (DFID)DFID has provided Opportunity International with £17 million for thestartup and expansion of microfinance institutions in Colombia, Egypt,Ghana, India, Malawi, Russia and Zambia.

Canadian International Development Agency (CIDA)The Canadian International Development Agency has providedOpportunity International with £1 million to support the developmentof microfinance institutions.

Funding Partners for Building Opportunity Banks

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Commercial Banks & Investment FundsThe following investors have provided £88.5 million in debt and equity since 2003:

American Bank of AlbaniaBlue OrchardBulgarian American Enterprise FundCalvert FoundationCitibank – RomaniaCommercial Bank of AlbaniaCordaidDeutsche Bank Microcredit FundDeveloping World MarketsEcobankEtimos – ItalyEuropean Bank for Reconstructionand DevelopmentEuropean Fund for Southeast EuropeFue VertHSBC MoscowInternational Finance CorporationKfWMacedonia/Dutch Enterprise TrustMicrofinance Loan ObligationsSecuritizationMicroVest Fund

The Netherlands DevelopmentFinance Company (FMO)OikocreditPCFC – PhilippinesPolish American Enterprise FundResponsAbility Microfinance FundRomanian American Enterprise FundSberbankSociété Générale – Bank forRomanian DevelopmentSociété Générale – RussiaStandard Chartered BankState Secretariat for Economic AffairsTriodos BankTutunska Banka of Macedonia

Corporations & FoundationsThe following major corporations and foundations have provided £9 million toOpportunity International to build and expand microfinance institutions:

AM Corporation – AustraliaANZ Bank – AustraliaBHP Billiton – AustraliaBaker McKenzie – AustraliaBarclays Bank – UKBill & Melinda Gates FoundationBloomberg Financial Markets – USBridgeway FoundationCS Mott Foundation – USCaterpillar Foundation– USChase Manhattan Foundation – USCitigroup Foundation – USThe Coca-Cola Foundation – USComic Relief – UKCommerzbank – UKControl Risks – UKFirst Pacific Capital UnderwritersPty Ltd – AustraliaFord Foundation – USGoldman Sachs International – UKHFC Bank – UKThe Hilton Foundation

Hyperion Solutions Corporation JPMorgan Chase Foundation – USJohn Templeton Foundation – USLeighton Holdings Limited – AustraliaLenovo CorporationLevi Strauss Foundation – Canada, USNIKE, Inc. – USNorwest Capital – USOpplast Inc.The Pampered Chef – USRichard Driehaus Foundation – USRogen International –Australia, CanadaRotary Clubs – Australia, Canada, UK, USThe SAJE Foundation – USThe States of Guernsey Overseas AidCommission, UKThe States of Jersey Overseas AidCommission, UKThe Stone Family Foundation – UKToronto Community Foundation– CanadaThe Vodafone Group FoundationThe World Bank’s Consultative Group toAssist the Poorest (CGAP)

Page 21: Opportunity International Banks Brochure

Gina Panuela is one of six women working in the SalnganWeavers Association in the Philippines. The group hopes togrow their weaving business into a productive enterprisewithin the community.

“Opportunity International is a global leader in microfinance and we are impressed with its innovations and success in

personal development. Lenovo believes that business is an integral part of society and Opportunity International’s goal of

reaching promising entrepreneurs in poorer regions aligns with our strategy of improving quality of life and contributing

to the development of society.”

– Deepak Advani, Chief Marketing O;cer, Lenovo

Page 22: Opportunity International Banks Brochure

Mr. and Mrs. John and Vanessa Stone, The Stone Family Foundation,Founder & Chairman of Lombard International Assurance

“ We wanted to invest the money from the sale of our

business in helping other entrepreneurs. We looked

for the best way to do that, and found Opportunity

International. Our trip to visit their work in Ghana

gave us a far deeper insight into Opportunity than we

could possibly have imagined. We were enormously

impressed by what we saw and the trip brought it all

to life. We feel proud to have been involved in the

establishment of the Suame bank branch in Ghana

and look forward to it going from strength to strength

under the excellent management of the local staff.”

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Why We Support Opportunity

Mr. Nicholas O’Donohoe, Global Head of Research, JPMorgan“JPMorgan has a longstanding relationship with Opportunity International and hassupported many of its projects around the world, promoting the principle ofgiving people a hand up, not a hand out. I have seen for myself the tremendousimpact the Opportunity banks are making in Ghana and the tangible differencebeing made to many people’s lives. The determination, drive and entrepreneurialspirit displayed by the clients is truly inspiring.”

His Honour Michael Rich, QC “I am sceptical about the relief of Third World poverty by aid. I believe thatself-help is the only long-term solution to poverty. There are however, even forthe enterprising poor, obstacles to enterprise which make it impossible forthem to lift themselves out of poverty. Opportunity International directs itselfto enabling individuals and communities to overcome such obstacles.”

Promod Haque, Managing Partner, Norwest Venture Partners Named No. 1 venture capitalist by Forbes magazine (2004)“As a venture capitalist, I have helped entrepreneurs with skills and dreams tobuild multi-billion dollar businesses. Opportunity International nurtures thissame entrepreneurial spirit with tiny investments of about £100 on a muchwider scale in many different countries, with people living in poverty. I am alongtime supporter of micro credit and my commitment to OpportunityInternational’s unique approach has only increased.”

Richard Driehaus, Founder,Chief Investment Officer and Chairman, Driehaus Capital Management“A fundamental belief in Opportunity International’s philosophy is that thepoor are not victims, but instead they are the key to their own emergence frompoverty. Anyone who has built a business will tell you how true that is. Beinginvolved in this organisation, whose mission is to allow people to succeed,has great personal meaning to me. Importantly, through the efforts ofOpportunity International, many deserving people have been given a chanceto build a better life.”

Bill Pollard, Former CEO and Chairman, the ServiceMaster Company“A gift to Opportunity is an investment in the future—an investment that willreturn more than an economic return as it provides for the poorest of the poor.”

Page 23: Opportunity International Banks Brochure

A Global Leader

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Microfinance Banksfor the Poor

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If you would like to learn more about establishing an

Opportunity International Microfinance Bank or to learn more

about Opportunity’s banking model and innovations, please

send an email to [email protected]

To contact Opportunity’s senior leadership:

Australia www.opportunity.org.auPaul Peters, Chief Executive Officer [email protected] Murdoch, Director, Strategic Services [email protected] Daniels, Program & Development Director [email protected]

Canada www.opportunityinternational.caGary Walsh, Chief Executive Officer [email protected] Arias, Program Director [email protected]

Germany www.oid.orgStefan Kneuppel, Chief Executive Officer [email protected]

United Kingdom www.opportunity.org.ukEdward Fox, Chief Executive Officer [email protected] Foy, International Programme Director [email protected]

United States www.opportunity.orgChristopher Crane, Chief Executive Officer [email protected] Ripley, Senior Vice President,International Business Development [email protected] Cheston, Senior Vice President, Policy [email protected]

www.opportunity.org.uk

Angel Court, 81 St Clements n Oxford, OX4 1AW n United Kingdom n +44 (0) 1865 725304

Registered Charity 1107713

Additional headquarters: Australia, Canada, Germany, United States

“Opportunity International Bank ofMalawi (OIBM) has

used the latest technologyto provide an innovative array

ofproducts targeting the low-end financial services

market…Also noteworthy have been the innovativeways

in which OIBM has leveraged its relationship oftrust

and proximity with itsstaff and clientsto provide basic

messages on HIV/AIDS prevention and care.”

—Mary Lewellen, Mission Director, USAID/Malawi