OpRisk Scenario Analysis

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    Using Scenario Analysis to estimate

    Operational Risk Capital

    James ElderDirectorCredit Suisse First Boston([email protected])

    OpRisk Europe, March 2004

    The author makes no representation as to the accuracy or completeness of the information provided. The views expressed hereare those of the author, and do not necessarily represent those of Credit Suisse First Boston or Credit Suisse Group.

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    2Operational Risk

    Overview

    Background

    The fundamental challenges in measuring OpRisk?

    The 4 elements of the AMA Practical implementation issues The irrelevance of small losses on the capital charge

    Correlation assumptions

    Implementing a scenario-based capital estimation approach

    Conclusion

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    3Operational Risk

    Background

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    A1. Types of OpRisk

    Goal of OpRisk management is to reduce the frequency & severity of large, rare events

    Not Relevant(Otherwise would already be out of business!)

    MINOR events(Secondary challenge)

    Generally not firm threatening Experience makes it easier to understand

    problems, to measure issues & to takerelevant action

    Can often be incorporated into pricing - costof doing business (eg. credit card fraudlosses)

    Generally generates efficiency savings ratherthan reduce material risks

    HighFrequency

    MAJOR events

    (Primary challenge) Can put banks (eg. Barings) out of business orseverely harm reputation

    Difficult to understand and prioritize in advance Similar to issues faced in several other industries:

    aviation, healthcare, railways, chemical

    processing

    Doesnt matter much

    L

    owFrequenc

    y

    Large LossesSmall Losses

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    Operational Risk

    A2. Swiss cheese model Major OpRisk events

    Swiss cheese analogy holes exist inall systems

    Risk of accidents can be mitigated bydeveloping effective defenses-in-depth

    Successive layers of protection each designed

    to protect against the possible breakdown ofthe one in front

    Defensive control layers try to minimizeoccurrence of large organizationalaccidents

    Ideal ControlEnvironment

    Real ControlEnvironment

    Risks

    Potentiallosses

    Risks

    Defences

    Major OpRisk events moreunlikely as they require

    alignment of holes insuccessive control layers

    e.g. bad person; flawed systems;poor management; weak

    controls, on a bad day . . .

    Some holesfrom active

    failures

    Some holes

    due to latentconditionsLosses

    Source: Swiss cheese model (Adapted from Reason, 1997)

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    Operational Risk

    The fundamental challenges in measuring

    OpRisk

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    7Operational Risk

    B1. Position equivalence - Lack of a quantifiable size

    Both market and credit risk exposures are typically explicit & normally accepted as aresult of a discrete trading decision

    Risk taking decision depends on the ability to measure the risk of a transaction relative to its expected profitability

    Credit risk: Exposures can be measured as money lent, mark-to-market exposure of potential exposure. The risk can beestimated using credit ratings, market-based models and other tools

    Market risk: Positions can be decomposed into risk sensitivities and exposures. The risk can be quantified withscenarios, value-at-risk models, etc.

    Generally, market prices are observable/quoted & frequent

    In both market and credit risk there is a direct linkage to the driver of risk, the size ofthe position, and the level of risk exposure

    These risk models allow the user to predict the potential impact on the firm for different risk positions in various marketmovements

    OpRisk is normally an implicit event it is accepted as part of being in business, ratherthan part of any particular transaction

    No market prices observed/quoted; Relevant data infrequent

    No inherent size for the OpRisk inherent in any transaction, system, or process Eg. how much rogue trader risk does a bank have? How much fraud risk? How much could a bank lose from

    implementing a new IT system incorrectly? Has the risk grown since yesterday?

    The equivalent position for OpRisk is difficult to identify

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    8Operational Risk

    B2. Completeness What is the portfolio?

    there are known knowns there are things that we know that we

    know. There are unknowns that is to say, there are things that we

    now know we dont know. But there are also unknown unknowns

    there are things we do not know we dont know.Donald Rumsfeld quote

    For both market and credit risk, modelling starts with a known portfolio of risks Usually a key test of a banks risk management systems and processes to ensure that there is complete risk capture

    In OpRisk modelling, the portfolio of risks is not available with any reasonable degreeof certainty

    Even if a bank knows its processes and could ascertain the size of the risk in those processes, it is difficult to identifyunknown risks or non-process types risks

    Many Major OpRisk events are from unknown or non-process types risks they aresimply outside the banks normal set of understood risks Many of the biggest operational risk losses arise from fundamentally new issues, which even the most far-sighted and

    active risk management might not be able to foresee

    Many OpRisk approaches effectively imply the portfolio from historic loss events

    Imagine taking this approach to credit risk modelling i.e.deduce the loan portfolio from historic defaults instead ofobtaining it from books and records

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    9Operational Risk

    B3. Context dependency & relevance of loss data

    Context dependency describes whether the size or likelihood of an incident varies indifferent situations It is important in modelling because it determines how relevantyour data are to the current problem

    Eg. an analysis of transportation accidents over the last century would clearly contain data that had lost relevance due todifferent modes of transport, changing infrastructure, better communications, etc.

    Consider the following questions:

    (1) Are your businesses, people or processing systems similar to 10 years ago? (eg. manybanks have merged and/or materially changed their systems and processes)

    (2) Are the threats to those systems similar to 10 years ago? (eg. did firms worry about

    internet virus attacks in 1993?)Answering No illustrates the high context dependency of OpRisk

    Context dependency is driven by how quickly the underlying system or processchanges

    Market risks: Appear to have a moderate level of context dependency as stock market prices tend to exhibit statisticalproperties that appear to be somewhat stable across time

    Credit risk: Credit ratings an loss statistics have been measured for many decades and show some reliable properties

    The level of context dependency has a fundamental impact on the ability to model andvalidate a system the higher the context dependency the less the past will be a good

    predictor for the future High context dependency degrades the relevance of information over time

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    10Operational Risk

    The 4 elements of the AMA - Practical

    implementation challenges

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    11Operational Risk

    C1. The 4 elements of the AMA

    A banks AMA OpRisk model must include the following 4 elements:

    (1) Internal loss data (2) External loss data

    (3) Scenario analysis (4) Business environment & internal control factors

    There are a number of practical implementation issues with each of these 4 elements:

    Completeness; Accuracy; Auditability; Relevance

    LOW/MEDIUM(4)

    MEDIUM

    LOW (3)

    HIGH

    Accuracy

    HIGHLOWMEDIUM/HIGHScenario analysis

    HIGHLOW/HIGH (4)LOWBusiness environment &internal control factors

    MEDIUMLOW/MEDIUM (3)LOW (3)External loss data

    LOW (2)HIGHLOW/MEDIUM (1)Internal loss data

    RelevanceAuditabilityCompleteness

    Notes

    (1) More difficult to ensure completeness for high-frequency, small-loss events Minor events; easier for Major events(2) Low rating as most firms unlikely to have suffered numerous Major events to provide sufficient data sample(3) Low/medium rating due to reporting bias and collection bias(4) Medium accuracy and auditability for factors that are countable but Low otherwise

    Conclusion

    Some elements are auditable but not relevant

    & others are relevant but not auditable

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    12Operational Risk

    C2. Relevance of internal/external loss data

    Internal loss data

    Internal loss data is not a good predictor of future events

    After major event, management actions lead to improved controls & reduced chance of re-occurrence

    Given lack of historic data and scarcity of meaningful data points, data can only be used as inputinto defining potential types of scenarios

    Data generally more relevant at department level for efficiency/process improvements

    External loss data

    Main purpose is to provide guidance on types of scenarios and parameters & for lessons learned toidentify potential actions to reduce likelihood of event occurring within own organization

    Numerous reporting/data capture issues: Reporting bias: Relies on companies disclosing significant OpRisk loss events. Some events have to be disclosed

    others may not. Relies on events to be reported correctly in publicly available documents (figures often inflated)

    Capture bias: Relies on firms capturing accurately OpRisk loss events and amounts from publicly available documents

    External data needs to be cleansed to ensure it is relevant

    After reviewing for relevance (ie. similarity to your firm; whether your firm has similar business; whether circumstancessurrounding the loss could be repeated in your firm) meaningful data points can be reduced significantly

    External data can be used to assist in determining an estimate of the event severity and probability

    Estimate of the OpRisk event probability can be estimated as number of events divided by institution years (typically 1 in2, 3, 5, 10, 20, 50 years); Number of institution years estimated from number of peer institutions and the number of yearsover which the external data was likely to be reasonably reliable

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    13Operational Risk

    C3. Scenario analysis

    Given the limitations of internal and external loss data, scenario analysis is the mostappropriate approach to determining an OpRisk capital charge

    Can better take account of context dependency and the evolution of the organization, the business environment andinternal control factors

    To address the issue of completeness of the portfolio of OpRisk exposure one needs

    to list out a set out exposures (and their associated probabilities of occurring) Primary focus is on the major events, eg. rogue trader, building unavailability, etc.

    Important to note that many of thebiggest OpRisk losses arise fromfundamentally new issues & hencedifficult to foresee

    There will be some element of the Event

    space not covered by a known risk unknown risks but with top-down approachcan include Unexpected Event scenario

    Unexpected

    Event

    BCPRogueTradingMis-

    selling

    Fraud

    Risk

    A

    Risk B

    Risk N

    OpRisk Event Space

    Unknown Risk

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    14Operational Risk

    C4. Business environment & internal control factors

    There are a number of potential dimensions of business environment and internalcontrol factors, Eg:

    Complexity (business/product, technology, business processes, organization, legal entity)

    Rate of change of markets/products/volume (developing vs matured)

    Management (centralised vs remote; own managed vs outsourced)

    Processing maturity (automatic straight-through-processing vs manual)

    Personnel (level of turnover; level of resourcing; competency of resourcing)

    Although it is possible to justify each business environment and internal control factoras a driver of risk, it is generally only possible from a directional basis rather than

    absolute basis Generally more effective to develop action plans and monitor risk reduction of each risk factor to an acceptable risk level

    Some elements are auditable at the specific factor level but is it difficult to translate thefactor into an economic amount Even harder to aggregate across factors

    Eg. what is the economic value of one outstanding confirmation acceptance vs one depot break? Translating economic amounts is necessarily judgmental and qualitative

    Easier for factors that are countable, eg. process type risks, rather than non-process type risks

    Can be taken account of, to some extent, in determining scenarios and associatedseverity and probability parameters

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    15Operational Risk

    The irrelevance of small losses to capital

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    16Operational Risk

    D1. Experience/observations of loss data collation

    It is important to understand why internal loss data is being collected. How is the datagoing to be used? Must not confuse data with information

    5,0

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    More

    USD loss band

    Frequency

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

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    USD loss band

    Loss

    Loss frequency

    Value of losses

    Lotsof data

    No

    information

    More

    relevantinformation

    Limiteddata

    Minor events Majority of collectedevents contributelittle to total loss

    Major events Relatively fewevents contributemajority of totalloss

    Conclusion: All relevant information is obtained from Major OpRisk loss events

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    18Operational Risk

    D3. Small OpRisk losses vs Large OpRisk losses

    Shouldnt we collect small OpRisk losses to learn more about potential large OpRisklosses and for better risk management purposes?

    No Small losses and large losses are different in character and how they arise

    Large OpRisk losses

    Events can threaten the capital or solvency of the firm Typically result from a combination of control failures across a number of departments

    Examples: Rogue trader; Fraud; Class-actions

    Benefit from central collation and analysis to identify cross-department functionalissues and lessons learned

    Key difference: Do not get small rogue traders, class-actions, etc.

    Small OpRisk losses

    Generally result from basic human errors (eg. lack of attention, forgetfulness, poorcommunication, etc.)

    Incidents typically correspond to single breaches of the control layers; Shows that the successivedefense layers provide adequate control to capture upstream control breaches

    Examples: Settlement errors; Credit card fraud

    Data collation and actions should be taken at appropriate level of organization

    Small losses best handled by dept experts little benefit from central collation/analysis Key difference: Do not get large losses of this type of error

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    19Operational Risk

    D4. Small OpRisk losses vs Large OpRisk losses (cont.)

    Risks

    Big LossSmall Loss

    Fraud; rogue trader; business interruptionSettlement errorsTypical examples

    Central aggregation and reporting requiredDepartment escalation and reportingprocesses sufficientAppropriate lossreporting

    Lessons learned often read across multiple

    departmentsOften require new controls or significant re-design of existing controls

    Escalation required across departments

    Lessons learned only relevant to

    processes within the particular deptconcernedOften actions taken only requirereinforcement of minor changes tocontrols already in place

    Escalation only relevant to deptmanagement

    Appropriate

    Actions

    Typically many control layers breachedControl failures cross a number ofdepartments

    Small number of control layers breachedGenerally control failure is specific to aparticular department

    How caused?Large LossesSmall Losses

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    20Operational Risk

    Correlation assumptions

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    21Operational Risk

    E1. Correlation assumptions

    Correlation should be considered at 2 levels: (1) within a scenario, (2) across scenarios Correlation within scenarios: 100% correlation between individual control failures

    eg. Major rogue trader event is the combination of: lack of supervision & failure to obtain confirmations& failure to independent test prices & failure to perform independent P&L analysis &

    Correlation across scenarios: 0% correlation between major event scenarios

    No evidence to suggest that OpRisk events are correlated, eg. what is the likelihood of documentationfailure impacting building unavailability

    Lack of supervision

    Poor challenge, issue escalation Failure to obtain transaction confirmations

    Failure to obtain independent FX prices Failure to analyse P&L

    Major event eg. Rogue Trading

    Major event is the combination of individual controlfailures that alone would not give rise to the incident

    (ie. 100% correlation between individual control failing)

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    22Operational Risk

    E2. OpRisk aggregation: Across scenarios

    Scatter graph of severity of loss event vs date of arrival shows no pattern Indicates no relationship between one event and another

    There is no strong relationship between the number of loss events and the aggregatevalue of loss events

    No obvious relationship between number of losses and aggregate value of losses is evident suggeststhat the level of OpRisk is not related to the number of events suffered

    [insert scatter graphof loss event vs time]

    1-Jan-01 1-Jan-02 1-Jan-03 1-Jan-04Date of loss

    Los

    samount(Logscale)

    Loss event

    2001

    Q1

    2001

    Q2

    2001

    Q3

    2001

    Q4

    2002

    Q1

    2002

    Q2

    2002

    Q3

    2002

    Q4

    2003

    Q1

    2003

    Q2

    2003

    Q3

    2003

    Q4

    Numberoflossevents

    Valueoflossevents

    Number of loss events Sum of loss events

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    24Operational Risk

    Implementing a scenario based estimationapproach

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    25Operational Risk

    F1. Putting it all together & determining a capital charge

    4 elements of the AMA

    Businessenvironment &internal control

    factors

    Scenariodefinitions &parameters

    Internal loss data

    External loss data

    50

    Very

    Low

    2351020

    High

    Medium

    High

    Medium

    Low

    Medium

    LowProbability

    1 in xyears 50

    Very

    Low

    2351020

    High

    Medium

    High

    Medium

    Low

    Medium

    LowProbability

    1 in xyears

    Scenario exposures & probabilities

    S

    cenarioexposureamount

    Loss Distribution

    0.00%

    0.50%

    1.00%

    1.50%

    2.00%

    2.50%

    3.00%

    3.50%

    4.00%

    Annual loss

    Probability

    Capitalcharge

    Aggregation ofscenarios using

    OPRISK+

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    26Operational Risk

    F2. Components of a scenario

    Each scenario should use: Internal loss data, external loss data, business environmentand internal control factors to determine the scenario severity and probabilityparameters

    Base

    Risk

    Internal loss data What losses has the firm experienced for this givenscenario?

    What were the size of losses; frequency of major events? What management actions have been taken to prevent

    future occurrence or reduce potential size of loss?

    External loss data What major events of this particular scenario have occurred

    to other firms similar to the firm? What is the potential range of losses? How frequently have

    the events occurred? What is the potential loss and likelihood of occurrence for

    the firm

    Business environment & internal control factors

    What are the business environment and internal controlfactors that could affect size and likelihood of loss?

    Complexity of product/business; pace of change of marketor regulation; volumetrics; key risk indicators

    UnexpectedEvent

    BCPRogueTrading

    Mis-selling

    Fraud

    Risk ARisk B

    Risk N

    Scenario, eg. rogue traderScenario loss: $?mProbability: x

    BE&ICFs

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    27Operational Risk

    F3. Calculating the OpRisk capital charge

    Loss Distribution

    0.00%

    0.50%

    1.00%

    1.50%

    2.00%

    2.50%

    3.00%

    3.50%

    4.00%

    Annual loss

    Probability

    An actuarial approach is taken. The OpRisk economic capital is calculated usingOPRISK+ - an event risk model

    Using a credit portfolio analogy the inputs into the OPRISK+ model are: OpRisk scenario exposures (cf.credit exposures) and OpRisk event probability (cf. default probability)

    A correlation assumption is made that major OpRisk scenario events are independent

    Top-down scenario approach considering major events allows an independence assumption to be made

    Bottom-up scenario approach looking at the combination of minor OpRisk events needs to consider howthese minor events could correlate to generate a major event

    Capitalcharge

    50

    Very

    Low

    2351020

    High

    Medium

    High

    Medium

    Low

    Medium

    LowProbability

    1 in xyears 50

    Very

    Low

    2351020

    High

    Medium

    High

    Medium

    Low

    Medium

    LowProbability

    1 in xyears

    Scenario exposures & probabilities

    Scenarioexposureamount

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    28Operational Risk

    F4. Building scenarios An approach

    Define OpRisk Scenario definitions Understanding of risks facing the bank

    Basel event categories

    Internal/External loss data to indicate where banks can lose money

    Draft up scenario templates using standardised format Description of scenario risk

    Description of primary controls mitigating risk

    Summary of internal loss experience related to scenario risk

    Summary of relevant external loss experience related to scenario risk

    Description of any relevant Business Environment and Internal Control Factors affecting scenario riskor control environment

    Assumptions used to determine parameter assumptions

    Summary of scenario parameters (frequency and severity)

    Review each scenario template with Business Unit experts Discuss scenario risk, controls and scenario parameters with relevant line experts utilizing their expert

    judgment (eg. discuss the Fraud scenario with experts from Legal, Corporate Security and Operations).

    Review capital assessments with Senior Management

    Provides an additional sense check over capital numbers

    Provides comparison check between business units

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    29Operational Risk

    F5. Benchmarking OpRisk capital results

    Validation of OpRisk models is a major challenge pure statistical validation ofOpRisk models may not be possible for many years, probably never

    However, there are benchmark tests that can be performed for scenario approaches:

    Against Internal OpRisk Loss Data

    Graphs show loss distribution from actualinternal OpRisk loss data over 3 yr period

    No assumptions are made regarding the underlyingdistribution of events

    Against External OpRisk Loss Data

    Graph shows loss events for 10 key peers over10yrs (ie. 100 institution yrs of relevant data)

    99%-ile capital figure is equivalent to 1 in 100year event

    ERC

    $1,434m

    Loss Distribution from Actual Op Risk Losses

    0.0%

    0.1%

    0.2%

    0.3%

    0.4%

    0.5%

    0.6%

    Loss $m

    ScenarioCapital(99.9%)

    Internal

    LossDataCapital(99.9%)

    "Backtest" of peer loss data (present value) vs 99% OpRisk Capital

    Based on 10 key peers and 10 years - ie 100 Bank Years

    1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

    SumOfInflated Loss AmountCapital (99%)

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    30Operational Risk

    G1. Conclusion

    Characteristics of Scenario Approach

    A scenario based capital estimation approach is: pragmatic; implementable; costeffective

    Sensible capital numbers can be derived in a systematic and transparent manner The approach is forward-looking, utilizing all types of data available

    Expert judgment is used to blend available data with understanding of the controlenvironment to produce forward-looking assessments of risk

    Have a go yourself

    Re-perform the analysis in this presentation on your data

    What does your loss data tell you? Frequency plot; Value of losses vs number of losses plot; Cumulative loss ranking; Scatter plot vs time;

    Interarrival times