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Optimizing Health Readiness of the Force Requires an Effective,
Relevant, and Modern Strategy
by
Lieutenant Colonel Victor A. Suarez United States Army
Civ
ilia
n R
es
ea
rch
Pro
jec
t
Under the Direction of: Dr. Peter LaPuma and Mr. Jeffrey Wilson
While a Fellow at: George Washington University
United States Army War College Class of 2017
DISTRIBUTION STATEMENT: A
Approved for Public Release Distribution is Unlimited
The views expressed herein are those of the author(s) and do not necessarily
reflect the official policy or position of the Department of the Army, Department of Defense, or the U.S. Government. The U.S. Army War College is accredited by
the Commission on Higher Education of the Middle States Association of Colleges and Schools, an institutional accrediting agency recognized by the U.S.
Secretary of Education and the Council for Higher Education Accreditation.
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01-03-2017
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4. TITLE AND SUBTITLE
Optimizing Health Readiness of the Force Requires an Effective, Relevant, and Modern Strategy
5a. CONTRACT NUMBER
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6. AUTHOR(S)
Lieutenant Colonel Victor A. Suarez United States Army
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7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES)
Faculty Adviser: Dr. Peter LaPuma Host Institution: George Washington University
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Faculty Mentor: Mr. Jeffrey Wilson U.S. Army War College, 122 Forbes Avenue, Carlisle, PA 17013
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To the best of my knowledge this CRP accurately depicts USG and/or DoD policy & contains no classified
information or aggregation of information that poses an operations security risk. Author: ☒ Mentor: ☐
13. SUPPLEMENTARY NOTES
Word Count: 8647
14. ABSTRACT
The Department of Defense (DoD) is currently experiencing a health and well-being problem in
the U.S. military whereby the services regularly fall short of reaching or maintaining a desired 90%
or better medical readiness threshold which affects overall military readiness. To boost military
readiness, the DoD could better integrate service unique health and well-being programs and
modernize its institutional health system to be more prevention rather than treatment focused.
Also, by improving service member and beneficiary health, the DoD could also reduce the
demands of health-related costs on the defense budget which in 2016 accounted for
approximately 9% ($48 billion) of the $523.9 billion DoD budget and is projected to reach 11% by
2028 according to the Congressional Budget Office (CBO). By considering advances among the
most successful civilian employee health and well-being programs (Koop Award Winners), the
DoD should embrace an integrated strategy for health optimization, institutionalize best health and
well-being practices using “smart, creative and meaningful” incentives, and ignite an aspirational
culture for health at all stages of service.
15. SUBJECT TERMS
Health and Well-being, Health Optimization, Individual Medical Readiness, Health Readiness
16. SECURITY CLASSIFICATION OF: 17. LIMITATION OF ABSTRACT
SAR
18. NUMBER OF PAGES
42 19a. NAME OF RESPONSIBLE PERSON
a. REPORT
UU b. ABSTRACT
UU c. THIS PAGE
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Optimizing Health Readiness of the Force Requires an Effective, Relevant, and Modern Strategy
(8647 words)
Abstract
The Department of Defense (DoD) is currently experiencing a health and well-being
problem in the U.S. military whereby the services regularly fall short of reaching or
maintaining a desired 90% or better medical readiness threshold which affects overall
military readiness. To boost military readiness, the DoD could better integrate service
unique health and well-being programs and modernize its institutional health system to
be more prevention rather than treatment focused. Also, by improving service member
and beneficiary health, the DoD could also reduce the demands of health-related costs
on the defense budget which in 2016 accounted for approximately 9% ($48 billion) of
the $523.9 billion DoD budget and is projected to reach 11% by 2028 according to the
Congressional Budget Office (CBO). By considering advances among the most
successful civilian employee health and well-being programs (Koop Award Winners),
the DoD should embrace an integrated strategy for health optimization, institutionalize
best health and well-being practices using “smart, creative and meaningful” incentives,
and ignite an aspirational culture for health at all stages of service.
Optimizing Health Readiness of the Force Requires an Effective, Relevant, and Modern Strategy
“The preservation of a Soldier’s health should be the commander’s first and
greatest care...”
--Baron Von Steuben, “Regulation for the Order and Discipline of the Troops.” 17791
The Department of Defense (DoD) is currently experiencing a health and well-
being problem in the U.S. military whereby the services regularly fall short of reaching or
maintaining a desired 90% or better medical readiness threshold which affects overall
military readiness.2 To boost military readiness, the DoD could better integrate service
unique health and well-being programs and modernize its institutional health system to
be more prevention rather than treatment focused. Also, by improving service member
and beneficiary health, the DoD could also reduce the demands of health-related costs
on the defense budget which in 2016 accounted for approximately 9% ($48 billion) of
the $523.9 billion DoD budget and is projected to reach 11% by 2028 according to the
Congressional Budget Office (CBO).3
In 2015, 70% of active-duty Soldiers were clinically overweight or had obesity4
and 32% reported tobacco use5. In the Navy, approximately 64% of Sailors are
overweight or have obesity6 and since 2002, there has been a 62% rise in obesity
among all active duty forces.7 The DoD spends approximately $3 billion per year
treating both obesity and smoking related medical conditions which are also the top two
behavioral leading causes of premature death in America.8 9 In an analysis of four years
of service-connected disability claim data among new recipients from fiscal 2011 to
2
2015—a proxy measure for strategic health ends--there has been a 153% increase in
musculoskeletal, 79% increase in cardiovascular and 71% increase in mental health
related claims.10 Total annual disability claim expenditures by the Veterans Benefits
Administration now exceed $60 billion for almost 4.2 million total living veterans.11
Despite these alarming health, disability, cost outcomes and their effects on readiness,
the DoD personnel and medical system and policies continue to rely on the status quo
for measuring medical readiness which favors “finding and fixing” disease and injury
over “assessing health risks” and “predicting, personalizing and integrating” ways and
means to prevent them.
This paper presents a compelling case that; current ways of measuring medical
readiness are ineffective and make it very difficult for the DoD to optimize health; that
DoD’s healthcare and personnel system have lost relevancy in helping to produce
healthy service members; and the current “transactional” approach for ensuring service
members adhere to strict medical and fitness standards will likely yield short-term
readiness as now measured, but with severe long-term consequences. In order to
reverse this health readiness problem, the DoD should consider the myriad, complex
and powerful social, political and environmental determinants of health and boldly
create a new vision with a “transformational” approach. The DoD should embrace an
integrated strategy for health optimization, institutionalize best health and well-being
practices using “smart, creative and meaningful” incentives, and ignite an aspirational
culture for health at all stages of service.12
3
Integrated Strategy for Health Optimization
In order to assess whether the DoD’s current personnel and medical system is
either effective or relevant in creating healthy service members, the DoD should
consider better ways to organize, allocate and apply resources in order to achieve
improved health outcomes and well-being without sacrificing the primary mission of
combat readiness. Given the demands and rigors of military training, life, and
operational tempo, it may not be feasible for each service member to experience the
same health and well-being opportunities as many large and modern civilian employers
have provided their employees. However, the DoD has an obligation to the American
public do its best to sustain and improve the health of its service members using
effective, relevant, and modern workplace health and well-being practices. Although
this research paper will explore and highlight best practices found in the civilian world, it
does not suggest that because a program was found to be successful in a non-military
context, that it will be so in a military one. Military service in the 21st century is
burdened with unique and dynamic social complexities, financial and psychological
hardships, and unpredictable dangers rarely ever found in civilian institutions. However,
the military can still learn how some of these large, complex and multi-national
companies, including government entities like the National Aeronautics and Space
Administration (NASA), have embraced an integrated and modern strategy to influence
healthy behavior, optimize health, and apply these practices in the 21st century force.13
Our most pressing and resolvable problem in this regard is DoD having separate
and non-integrated health and well-being programs across four services; all of which
are embedded within three distinct service healthcare systems. Unlike physical fitness
4
standards, which has been successfully researched and argued as service and military
occupational specialty unique14, the health and well-being of our service members is not
exclusively a service-unique matter. It should be applied uniformly across the services
with only very rare exceptions; this appeared to be a major consideration in the 114th
Congress when passing the Fiscal 2017 National Defense Authorization Act (NDAA).
There was concern among congressional members that the lack of integration among
various service healthcare systems led to increased redundancies, inefficiencies, costs,
and worsening health outcomes.15 As a result of the Fiscal 2017 NDAA, all previously
service controlled medical treatment facilities (MTF) will now organize under the
auspices of the Defense Health Agency (DHA). This sweeping legislation also included
language which for the first time opened the door for including financial incentives
among TRICARE beneficiaries for participating in or completing disease management
and prevention programs, much like what has been done for years in the private
sector.16
Although these sweeping changes will take the next few years to implement; now
is the time to embrace an integrated, effective and modern strategy to align programs
with the goal of empowering individuals to optimize their health by mastering new
healthy behaviors and reinforcing them using “smart, creative and meaningful”
incentives. Coupled with further investments among installation level health promoting
facilities and designs (i.e. sidewalks, trails, healthy dining options, fitness and wellness
centers) identified in the Healthy Base Initiative (HBI) report17, and the support from
commanders at all levels, the DoD has a golden opportunity to reduce its increasing
disability rate, lower healthcare costs and boost medical readiness levels to meet
5
service level goals. Although Congress’ intent was to introduce these new incentives
based disease management and prevention programs to non-uniformed TRICARE
beneficiaries to improve health and reduce costs, there is nothing preventing the DoD
from taking the initiative to explore and pilot how these programs could improve health,
readiness, and reduce disabilities of uniformed service members.
Evidence for DoD’s lack of integration among health and well-being programs
was documented in the HBI program evaluation report which found, “many of DoD’s
health related efforts are siloed even though they have similar objectives. Examples
include the Joint Chief’s Total Force Fitness initiative and several Service-led initiatives,
such as the Army’s Performance Triad, the Navy’s Sailor and Marine Initiative, and the
Air Force’s Comprehensive Airmen Fitness initiative.”18 This non-integration has the
tendency of confusing service members19 and runs counter to the approach identified
among best employer health practices by the National Academy of Sciences,
Engineering and Medicine (formerly Institute of Medicine), the National Business Group
on Health, and a project titled, Promoting Healthy Workplaces.20 21
The first and foremost steps needed to implement an effective strategy to
improve health readiness are for all services to: 1) collectively recognize underlying root
causes of poor health and well-being; 2) be transparent about their effects on readiness;
3) integrate disparate health programs which are most likely to improve overall force
readiness; and 4) promptly discard health programs which cannot effectively
demonstrate improved and sustainable health outcomes or improve medical readiness
and adopt use of those which do. Integration of the best performing programs seeks to
ensure a common vision for health with interoperable ways and means for measuring
6
program outcomes and success. The common vision should align with over-arching
organizational values and shared use of evidence based health and well-being
practices.22
One practical way to implement this in the DoD is to stand-up a chartered Joint
Program Office (JPO) for Health and Well-being which would serve as the DoD’s single
point of accountability for cost, schedule and performance for all of the DoD’s health
and well-being programs. This is already done for other Joint service requirements
such as for developing nuclear, biological, chemical agent medical countermeasures,
the electronic health record and other bio-surveillance related detection products and
services. Our military services would still execute service appropriate programs for their
troops, however, they would be held accountable for adherence to shared and
evidenced based implementation strategies, program evaluation metrics and cost
controls to meet Joint requirements administered by this JPO. The JPO would be held
accountable to senior stakeholders through the Joint Requirements Oversight Council
(JROC) and overseen by senior leaders such as the Vice Chairman, Joint Chiefs of
Staff, Military Vice Service Chiefs, Combatant Commanders, the Deputy Assistant
Secretary of Defense for Health Affairs, Deputy Assistant Secretary of Defense for
Reserve Affairs and the Deputy Assistant Secretary of Defense for Research and
Engineering. This high level of oversight, although burdensome, would signal the
importance health and well-being is to military readiness, but also ensure that programs
are integrated force wide and executed using effective ways and means.
7
A Modern and Relevant View of Health
In order to successfully integrate, modernize and make relevant DoD’s health
strategy and programs to improve health readiness and optimize health, the DoD should
consider how economists understand the concepts of “health” and “health production”
as driving forces. Many economists recognize that health is an imprecise concept,
however, view health as a “type of capital, that provides services to an individual. The
services flowing from the stock of health “capital” are consumed continuously over an
individual’s lifetime.23 24 Each person is assumed to be endowed with a given stock of
health at the beginning of a period, such as a year. Over a period, the stock of health
may depreciate, particularly as a person ages, but the loss of health capital may be
augmented through investments in medical services. Death occurs when an individual’s
stock of health falls below a critical minimum level.”25 Economists also believe in the
concept of the “production of good health,” which is, “the creation and maintenance of
health involves a production process.”26 To illustrate this concept, think of the “health
production function as the maximum amount of health that an individual can generate
from a specific set of health-related input in a given period of time.” For example:
Health = H (Profile, Technology, Environment, Social Economic Status, Lifestyle, Medical Care)27
Given this different way of viewing health, as opposed to an “absence of
disease,” and focused primarily on medical care as a primary driver of health, we are
obliged to consider that there are several significant determinants of health and the
single largest driver is our lifestyle behaviors.28 The former fixation on disease focused
medical care being a primary driver of health has poorly served us as a nation.29 Among
all of Western medicine’s great scientific and technological accomplishments in the
fields of biotechnology, advanced drugs, vaccines and therapeutics, surgery and trauma
8
care, its modern day “Achilles’ heel” has been its “commoditization” of health30 which
has contributed to Americans being more “consumers” of health products and services,
rather than “producers” of their own health through a lifestyle of proper diet, exercise,
and rest.
As cited in the National Prevention Strategy, Dr. Steven A. Schroeder, in his high
profile 2007 article published in the New England Journal of Medicine titled, “We Can
Do Better-Improving the Health of the American People,” states, “The single greatest
opportunity to improve health and reduce premature deaths lies in personal behavior. In
fact, behavioral causes account for nearly 40% of all deaths in the United
States. Although there has been disagreement over the actual number of deaths that
can be attributed to obesity and physical inactivity combined, it is clear that this pair of
factors and smoking are the top two behavioral causes of premature death.”31
Unfortunately, the DoD, like our nation’s health system distributes and markets health
services as a massive commodity and spends the greatest predominance of its annual
$48 billion Unified Medical Program budget on healthcare related activities, with only a
fraction of this budget spent on influencing healthy behavior through various health and
well-being initiatives and public health and preventive medicine programs.32
This is not surprising as the commoditization of health works symbiotically within
a capitalist based economy, regardless of health outcomes; there will be unlimited
demand for high-tech health products and services as long as our system continues to
under-emphasize people’s role in their own health.33 For all the great technological
benefits we receive from a commoditized health system, this system primarily relies on
unhealthy people to perpetuate its existence. However, this system has become highly
9
ineffective and irrelevant when it attempts to combat the late 20th and early 21st century
exponential growth in lifestyle induced and environmentally reinforced chronic diseases,
obesity and preventable injuries.
In reviewing figure 1 below, adapted from Dr. Michael McGinnis’ 2002 article in
Health Affairs covering the U.S. population, healthcare only contributes to about 10%
towards influencing premature death, however, behavioral patterns, lifestyle and other
social determinants contribute about 55% of what decides our health status. From a
financial allocation standpoint, are we placing our limited resources (means) in the right
places to affect health and are the most effective health strategies (ways) being shared
effectively across the force? Figure 2, which captures U.S. deaths from behavioral
causes in 2000, illustrates that smoking, obesity, and inactivity are the most effective
killers among the behavioral factors contributing to premature death among the U.S.
population and the U.S. military is not immune to this reality.34
Adapted from McGinnis et al, 2002.35
Proportional Contribution to Premature Death
Social
Genetic circumstances
predisposition 15% 30%
Environmental
5%
10%
40%
10
Adapted from Mokdad et al, 2004.36
If we can fully appreciate and combine the economists view of health as
something which can be produced, primarily by individuals and their lifestyle
behaviors—augmented with medical services when needed--along with a contemporary
view of health as defined by the World Health Organization (WHO) as a “state of
complete physical, mental, and social well-being, and not merely the absence of
disease,”37 we can begin to see the possibilities for effective, relevant and modern policy
making. If we add the concept of “well-being,” to the policy making framework, as
defined in Healthy People 2020 and its Health-Related Quality of Life (HRQOL)
initiative, as “including the presence of positive emotions and moods (e.g., contentment,
happiness), the absence of negative emotions (e.g., depression, anxiety), satisfaction
with life, fulfillment and positive functioning,”38 39 40 41 we can see that our current
medical and personnel readiness policies and strategies which primarily focus on
“finding and fixing” disease and injury are truly ineffective, irrelevant for the 21st century,
and rooted in maintaining the status quo. Therefore, the DoD should seek out and
450 435
400 365
350
300
250
200
150
100 85
43
50 20 29 17
0 Sexual Alcohol Motor Guns Drug Obesity Smoking
Behavior Vehicle Induced and
Figure 2. Numbers of U.S. Deaths from Behavioral Causes, 2000.
Among the deaths from smoking, the horizontal bar indicates the approx.-mately 200,000 people who had mental illness or a problem with substanceabuse.
No
. o
f D
eat
hs
(th
ou
san
ds)
11
develop a more effective, relevant, and modern strategy for health promotion and
readiness which enables strategic leaders, health providers and commanders to inspire
their troops to achieve their health potential. To do this may require a fundamental
change to the DoD’s annual Periodic Health Assessment.
Modernizing the Annual Periodic Health Assessment (PHA)
In order to optimize human health and well-being in the DoD, we can dive into an
unlimited number of pursuits, however, one pressing capability gap preventing the DoD
from migrating to a 21st century health optimization model is the lack of an
institutionalized and comprehensive health risk assessment (HRA). The advantage of
implementing a comprehensive health risk assessment is that it can measure health
risks in various areas and integrate predictive analysis tools which may help guide
prevention and treatment strategies. It also enables personalization and tailoring of
health needs to the individual and most importantly provides meaningful dialogue and
feedback to the individual with their provider on their current health and how they can
improve it. The DoD instead uses an annual PHA which is an assessment tool used by
the U.S. military to classify the individual medical readiness status of its troops. The
annual PHA however, currently lacks the ability to incorporate predictive analysis and
modeling capabilities to measure probability of mission success—a more appropriate
measure of individual medical readiness. A comprehensive HRA capability does not
have to be a separate tool, but could be an adjunctive feature to the current annual
PHA. This additive feature would enable providers to establish baseline health status for
their patients using a risk based scoring system, adjusted for age, gender, and other
predispositions. This expands the utility of the annual PHA to support a new health
12
framework which seeks to empower and incentivize service members to reach their
health and well-being potential. This expansion in capability helps the DoD migrate the
annual PHA from being primarily a monodirectional and qualitative health screening tool
for past, present and deployment limiting conditions to a multidirectional,
comprehensive, and quantitative health risk assessment which enables an on-going
dialogue with the service member to always improve health.
The Army has invested a great deal in this type of capability with their Medical
Readiness Assessment Tool (MRAT) and the Global Assessment Tool (GAT),42
however, the lack of integration across the services has limited its broader use across
the DoD. This capabilities expansion in the PHA’s purpose and design would capture
past and present health data and would perform sophisticated “predictive modeling”
using a validated multifactorial approach43 to determine if “risk clusters” exist.44 This
modern approach could incorporate greater emphasis on physically examining our
service members or exploring available technologies to assess mobility and function to
better predict and prevent future injury. 45 This was a major gap identified by General
Robert B. Abrams, Commanding General, U.S. Army Forces Command when the
military transitioned from a more-in depth physical exam every few years to one which
placed less emphasis on physically examining service members unless prompted by
self-reporting.46 A new and more modern health risk assessment, could then incorporate
a validated and reliable “gradient scoring system” or “health index score” which could
enable service members to know their current health status and risks and understand
how far they may be from reaching their health potential.
13
This concept is not new nor original in the civilian employer sector and health risk
assessments using this methodology are commonly administered voluntarily rather than
mandated for all service members in the Pentagon’s Fit-to-Win Clinic and approximately
30 plus Army Wellness Centers. The DoD therefore lacks the ability to systematically
provide service members and their commanders a "health risk assessment" and it
instead provides them a "screening" tool (PHA) with a "pass/fail" methodology where
the four assessment categories rate service members as either "fully ready, partially
ready, not medically ready or medically indeterminate" with no means to communicate
degree of health risk for key areas (i.e. cardiovascular, musculoskeletal, nutrition,
mental health, sleep) as inputs into individual medical readiness (IMR)
reporting. Furthermore, the results of the current annual PHA cannot easily be used as
a feedback report to educate the service member on his own health status, let alone
help him understand where his health lies in relation to an optimal state of health given
his own health potential.
This feature is a critical and necessary capability to enable the DoD to migrate to
a health optimization paradigm where the DoD can better “predict” health risks and
implement “personalized” prevention strategies. This capability becomes even more
important when available contact time between patient and provider is diminished and
sometimes rushed during periods of large unit pre-deployment and post-deployment
assessments. Figure 3 below breaks down the input and output elements of the IMR
process inclusive of the annual PHA and other medical and dental inputs. Strategic
leaders and commanders ought to be asking the medical community how would one
determine true health readiness status or risk given the four IMR categories? And how
14
would a commander assess the probability that some of his troops would not likely
complete their mission without a comprehensive risk based health assessment?
Figure 3 Adapted from “Draft Medical Fitness White Paper,” F. Mollah, Jan 2017
By not incorporating predictive modeling in the DoD’s PHA and IMR processes,
the DoD is exposing unit commanders and their troops to great uncertainties prior to
deployment and this serves as a major barrier to improving health for three main
reasons. First, it perpetuates a system focused on meeting minimum health standards
rather than one interested in continually optimizing health. Second, it relies heavily on
inputs from self-reported information and a review by a single health professional,
sometimes not necessarily trained in preventative health and well-being matters, who
cannot alone incorporate real time, epidemiological or predictive modeling analysis.
Third, it is problematic because it lacks the ability to convey the degree or probability
that a service member is medically ready or at risk for accomplishing their mission as
one could theoretically achieve a “minimal passing score” in several key areas, yet still
be classified as “fully medically ready.” This can be extremely misleading to
commanders and their troops and exposes them to more risk in carrying out their
missions.
15
This is further troublesome because use of predictive modeling has been a best
practice to prevent poor health outcomes as discussed widely in scientific literature and
recommended by the National Academy of Sciences(NAS)/Institute of Medicine (IOM).47
48 For example, a 2005 NAS/IOM report on improving employer health says, “Recently,
data-driven analytical techniques have been developed to identify clusters of risks that
could lead to disease or loss of productivity (personally as well as on the job).”49
To further provide evidence of this concern, members of the Joint Chairman’s
Total Force Fitness Capabilities Based Assessment medical domain working group led
by the Office of the Secretary of Defense, Personnel Risk and Resiliency (OSD P&R),
determined that the DoD does not have an institutional process across the services to
measure, assess risk or perform any analytical “predictive modeling” for medical non-
deployable risks. The DoD’s capability to incorporate predictive modeling capability to
assess health risks is not only a modern best practice as noted by the National
Academy of Sciences, Engineering and Medicine50, but a 2015 prospective prognostic
study published in Clinical Orthopaedics and Related Research demonstrated the
critical importance of physically examining Soldiers for multiple factors leading to
musculoskeletal injury risks. The study sought to “determine whether a combination of
predictors would enhance the accuracy for determining future musculoskeletal injury
risk in U.S. Army Rangers.”51
This study, led by a senior Army physical therapist and research scientist,
“yielded a prediction model consisting of a combination of modifiable and nonmodifiable
risk factors (smoking status, history of surgery, history of recurrent injury, limited duty in
the prior year, pain on one of the Functional Movement Screen clearing tests,
16
asymmetry dorsiflexion range of motion, run time, and sit-up performance).”52 The
results of the study determined “that a common set of self-report, physical performance,
and movement based factors can predict comprehensive and overuse injuries in an
U.S. Army Ranger cohort.” This health risk information—if institutionalized and
integrated across the force--could enable commanders, health and fitness providers and
first-line supervisors to appropriately personalize service member physical and
nutritional fitness plans and other interventions to better prevent injury or adjust physical
stress loads during training and operations.
No such capability exists in the DoD’s mandatory institutional processes to
prevent such injuries and with musculoskeletal injuries being the number one reason for
being non-medically ready to deploy in the Army53, this should be a top DoD priority to
resolve immediately. Therefore, the DoD should provide the appropriate ways (policy
support, predictive modeling) and means (effective health programs and funds) to
enable the next version of the annual PHA to capture predictive modeling risk
information as well as provide feedback to service members using a “gradient score” or
“health index score” so they can determine where their health lies in relation to what it
could be. This would also enable commanders to determine whether their troops or
formations are barely healthy enough to pass IMR thresholds or are functioning at the
upper end of their health potential. Right now, commanders and their troops are blind to
this powerful knowledge.
17
Institutionalizing Best Health and Well-being Practices
In order to establish context and rationale for institutionalizing best health and
well-being practices from the private sector into the DoD, we should first explore some
underlying concepts and theories rooted in social and health science. When the DoD
heavily emphasizes compliance using “transactional” forms of leadership to enforce
health and fitness standards—an overwhelmingly powerful use of extrinsic motivation--it
does so at the peril of eroding, instead of building intrinsic motivation. These
motivational concepts have been widely studied in the psychology and public health
fields and are embedded in the “self-determination theory” or SDT, which “is a general
theory of human motivation that emphasizes the extent to which behaviors are relatively
autonomous (i.e., the extent to which behaviors originate from the self) versus relatively
controlled.”54 Intrinsic motivation, however, is generally defined as performing an
action due to enjoyment of the activity itself55, whereas extrinsic motivation is normally
associated with “performing a behavior for some separable outcome, whether this
comes in the form of tangible rewards, social acceptance, proving something to oneself,
or maintaining consistency between one's values and one's behaviors.”56
The DoD’s penchant for taking a “big stick approach” for service members to
meet threshold medical and fitness benchmarks has been touted by some as to why
the DoD has a generally healthier and more fit population than its civilian counterparts.
However, this approach has likely created a “compliance culture” with low expectations
among many who serve who have lost intrinsic motivation to sustain healthy behaviors
after years of exposure to overly powerful extrinsic motivators such as threats to one’s
career. This heavy-handed and often punitive approach, along with the stigma
18
associated with how some leaders implement command directed reconditioning
programs for weight control and physical fitness test failures has likely made it more
difficult for less healthy and fit service members to correct their deficiencies or modify
their behaviors as determined by the Defense Health Board in 2013.57 It is also
possible that DoD’s current strategy of strictly enforcing standards in a punitive context
erodes any residual intrinsic motivation among the less fit and makes achieving self-
efficacy—that is the confidence and mastery of skills to perform tasks found in the
social cognitive theory (SCT)58--nearly impossible for those at most risk.
An alternative approach for DoD to strongly consider using (for its uniformed
service members) in order to influence health seeking behavior, especially with the
passage of the FY17 NDAA, are “carrots” in the form of well-designed and targeted
incentives. In order to effectively implement these incentives, they must be perceived
as “smart, creative, and meaningful” and should be complemented with effective
programs that build self-efficacy for healthy behavior and cultivate intrinsic motivation
overtime. Strategies for policy incentives include allowing service-members limited duty
time to pursue lifestyle sports and activities which they find appealing and can reinforce
a lifestyle of physical fitness and sport as an adjunct to formal military physical training
requirements if they meet certain health and fitness benchmarks. Creative approaches
in developing a health culture in the military was emphasized between World War I and
World War II as chronicled in a 2000 study on physical fitness in the military, “other
skills such as self-reliance and confidence were emphasized and stressed through
swimming, climbing, boxing, wrestling, and gymnastic exercises.” 59
19
In today’s military, service members ought to be encouraged to pursue these
lifestyle sports and other activities they may be passionate about including martial arts,
snowboard/skiing, cross-country skiing, cross-fit, cycling, mountain biking, running,
hiking, orienteering, adventure races, Pilates, yoga, and commercial obstacle and
challenge course events. This is currently lacking as a strategic approach to incentivize
and cultivate an active lifestyle at the department level and should be strongly
considered as part of a modern health and well-being strategy fully integrated with
Morale, Welfare, and Recreation resources. A very popular “self-efficacy” focused effort
found to be highly popular during the Healthy Base Initiative was Cooking Matters,
where service members and their families got hands on learning opportunities with
healthy cooking. This program, although widely attended, struggled to receive adequate
funding across the services and therefore could not be institutionalized across the
DoD.60
The lack of institutionalization of widely popular programs which focus on building
confidence in cooking healthy foods is an example which makes DoD’s episodic and
non-integrated strategy to optimize health readiness handicapped and ineffective when
compared to private sector approaches.61 The DoD’s struggle to balance intrinsic and
extrinsic motivation and build self-efficacy for health and fitness seeking behavior is
what likely leads the force towards a “disability culture” when service members
approach transition or retirement. This disability culture is “marked by an attitude or
belief that if one is in the service, that eventually one will succumb to disability and it’s
only a matter of time which is reinforced by so many who have multiple disability claims
for ailments which may have questionable service connectivity.”62 This is not only
20
evident in the major recent increase of disability claims for non-combat related
disabilities63, but also in the 2013 Defense Health Board findings on the increase of
obesity in the military which state, “Weight gain is greatest from the time of discharge
from service and in the three years before discharge. Many factors contribute to this
phenomenon, including lower levels of energy expenditure without a compensatory
decrease in food intake, lack of incentives to manage and control weight, the change in
the food environments, and stress or disability related to Service experiences.”64 As
discussed in a previous strategy paper on health readiness, this “disability culture is
highly incentivized by the potential for lifetime monetary payments within the disability
system. This powerful financial incentive creates a quandary for many service members
near transition or retirement who desire to be healthier, however, realize that any
improvements in their health could potentially invalidate certain disability claims.”65
Further compounding this health readiness problem and its underlying disability
culture are the social, economic, political and health challenges of 21st century
American society for which our service members and their families are not immune.
There is a tremendous asymmetry of health and well-being knowledge and behaviors
among health providers, commanders and service members. The very powerful
financial incentive of future disability payments likely contributes to many capitulating
towards life-long disability, mainly for preventable chronic diseases and musculoskeletal
injuries.66 67 Although these observations and costs make DoD’s health problems seem
overwhelming and may lead some to believe they can only be managed by delivering
better and more-efficient healthcare or creating stricter compliance standards; these
problems are reversible. They are so because there is overwhelming empirical
21
evidence and examples where other very large and complex organizations have
dramatically improved the health and well-being of their workers and families by
creating healthy environments, building self-efficacy and incentivizing healthy behavior
and choices.68
Incentives
As discussed earlier, the Fiscal 2017 National Defense Authorization Act,
specifically Section 729, titled, “Improvement of Health Outcomes and Control of Health
Care under TRICARE Program Through Programs to Involve Covered Beneficiaries,
Medical Intervention Incentive Program,” states, “The Secretary of Defense shall
establish a program to incentivize covered beneficiaries to participate in medical
intervention programs established by the Secretary, such as comprehensive disease
management, that may include lowering fees for enrollment in the TRICARE program by
a certain percentage or lowering copayment and cost share amounts for healthcare
services during a particular year for covered beneficiaries with chronic diseases or
conditions in paragraph (2) who met participation milestones, as determined by the
Secretary, in previous year in such medical intervention programs.”69 Additionally, this
ground-breaking legislation describes other incentive programs allowed including, a
“Lifestyle Intervention Incentive Program and a Healthy Lifestyle Maintenance Incentive
Program,” which the Secretary of Defense must report back implementation status to
the Senate and House Armed Services Committees by no later than January 1, 2020. 70
This legislation is ground-breaking because the Congress is enabling the DoD to
implement practices widely used in the private sector for decades. However, before the
22
DoD proceeds to develop these types of programs, it should consider reviewing the best
performing large civilian employer health and well-being programs.
The gold standard among corporate health and well-being programs is the C.
Everett Koop National Health Award. The award is named after the late Surgeon
General of the United States from 1982-89 who made a significant impact in tobacco
cessation in the United States during his tenure and is awarded by a program titled, The
Health Project.71 The Koop Award “recognizes outstanding worksite health promotion
and improvement programs.”72 It also has advanced the body of knowledge for
implementing, managing and evaluating work place health and well-being programs,
and “one of the unique and important requirements of the Koop Awards is that winners
are able to document results, both in terms of health improvement and economic
impact.”73 Dr. Ron Goetzel, a nationally recognized expert in workplace health and well-
being programs and program evaluator of the DoD’s Healthy Base Initiative
demonstration project, led a study team in 2015 which sought to determine what
consistent factors allowed these companies to not only improve health outcomes and
reduce healthcare costs for their workers, but also achieve exceptional business
success.74 His study observed five consistent behaviors among the nine visited Koop
Award winners over a two year period. They are:
1) Each program gained leadership commitment and support from the CEO
down to middle-managers.
2) The companies measured value on investment in addition to return on
investment for health programs; measuring the right things was essential to
effectively managing their programs and getting results.
23
3) The winners all established a Culture of Health which was intentionally built
into every aspect a worker experienced, and aligned through their corporate
visions, values, beliefs and integrated throughout their policies in a holistic
manner.
4) They all talked to their employees regularly and received feedback on all their
programs so as to tailor them for effectiveness.
5) They all offered “Smart Incentives.” That is, they ensured they balanced
intrinsic and extrinsic motivation and aligned salient rewards and recognitions
to things that mattered to their workers. They also focused on cultivating
intrinsic motivation as well as building self-efficacy for healthy behavior skill
mastery.75
A remarkable characteristic that many Koop Award winners shared in common
was their business success. Dr. Goetzel led another study which reviewed 26 Koop
Award winning companies whose stock performance was measured over a 14-year
period against the Standard and Poor’s (S&P) 500 Index; these winning companies
cumulative stock outperformed the S&P 500 Index 325% to 105% from 2000 to 2014.76
24
Figure 6: Do’s and Don’ts of Workplace Health and Wellbeing Programs Virgin Pulse, 201677
The rationale for highlighting financial success among Koop Award winners in
figure 6 (above), within the context of implementing best practices for using “smart,
creative, and meaningful” incentives in DoD, is that successful health and well-being
programs have created value for companies in terms of worker productivity, morale and
motivation to be the best and this is reflected in stock valuation. For DoD, readiness and
trust, not stock value are the ways the U.S. citizenry measures success for the military
outside of war and tangibles like decreasing absenteeism, improving presenteeism,
training proficiency, productivity and raw troop strength and intangibles such as
perceived military strength, morale, well-being and being socially and emotionally
connected may be the decisive attributes which are needed to propel a health, rather
than disability seeking culture. By reviewing four select Koop Award winners, we may
glean lessons to inform the DoD how to best proceed when developing a health
incentive program as cited in the Fiscal 2017 NDAA. These companies (USAA,
Johnson & Johnson, Dell, and Citi) were selected for their broad and escalating
25
approaches in applying incentives within their corporate health and well-being
programs. These approaches could be applied singularly or in combination within the
DoD and tailored to address service and unit cultures and individual service member
preferences. The following companies and incentive design highlights are listed below
in figure 7:
Koop Award Winners: Incentive Design Highlights
1) United Services Automobile Association (USAA): “Incentive Design: Use a Healthy Points Program in “which employees earn credits by participating in health promotion activities and may redeem points for a medical plan premium reduction. All rewards are tiered, which allows workers to set realistic goals.”
2) Johnson & Johnson (J&J): “Incentive Design: “Incentives offered, but they are somewhat de-emphasized; the program tries to tap into employees’ intrinsic motivations to improve their health. Employees can earn up to a $500 credit in their health insurance premiums.” Use a Health Risk Assessment and “strive to make their programs meet employees’ different needs and interests, and makes these programs convenient, which is one of the largest factors driving engagement—even more than financial incentives.”
3) Dell: “Incentive Design: In recent years, Dell has moved away from an incentive that was based solely on participation-based, to one that rewards employees for participation, progress, and outcomes. Up to $975 discount on premiums ($910 for spouses). Incentives given to employees who: complete health risk assessment, complete screenings, meet five goals, participate in a physical activity challenge, enroll and complete a health coaching program and show improvement, or obtain a waiver or modification options from a doctor. Outcomes-based incentives for employees who do not use tobacco and those who meet goals related to weight, physical activity, and blood pressure.”
4) Citi: “Incentive Design: Citi uses both participation and outcomes based incentives. Employees/spouses who complete the health risk assessment each receive $150. There is a penalty of $600 annually (insurance premium differential) for employees/spouses who use tobacco. If the employee completes either an online program or a health coaching program, the tobacco penalty is eliminated and all penalty payments for that year are refunded. $50 reward for each healthy lifestyle program completed (up to $300 per person). $300 reward for completing a chronic condition management program (invite only).”
Figure 7. Four Koop Award Winners Demonstrating Broad Range of Incentive Designs78 79 80 81
As the DoD and the military health system explore ways and means to implement
health and well-being incentive programs, it ought to be mindful of a few key principles
which are supported in the literature as well as by prominent groups such as the
National Academy of Sciences, Engineering and Medicine, the National Business Group
26
on Health, the Institute for Health and Productivity Studies, Johns Hopkins University
and the Health Project funded by the Robert Wood Johnson Foundation. Some
pertinent considerations (Figure 8) for DoD to consider with regard to using incentives
include, but are not limited to:
Considerations for DoD Use of Incentives for Health and Well-being Programs
1) Focus on getting participation first, migrate to building self-efficacy/intrinsic motivation and then migrate to incentives for specific outcomes. Use of incentives may help accelerate some people (precontemplaters and contemplaters) to move to the planning and action stages of the trans theoretical model (TTM) for change behavior (see figure 9 below).
2) Allow the service-member to choose from a range of incentives which are meaningful to them (may include mix of financial, personal recognition, reduce costs for health insurance or other perks such as free leave or permissive temporary duty, promotion points).
3) Avoid punitive measures if possible, but reward those with healthy behaviors; use incentives as carrots not sticks to reward and reinforce healthy behavior and choices.
4) Augment incentives with comprehensive, evidenced based, and integrated health and well-being programs and environmental support resources (fitness facilities, trainers, healthy dining options, active movement design facilities and installations etc.).
5) Make the incentive part of the total and integrated employee benefit system--that is linked to their healthcare coverage, pay, fringe benefits--a holistic means to integrate the health and human resource enterprises.
6) Must have very strong leadership commitment, participation and buy-in from very top down to middle managers and line leaders. Leaders need to role model healthy behaviors in actions and words.
7) Recruit and designate “health and well-being” champions who are unit level representatives of the program to inspire and motivate others; recognize them, hold them in high regard and have them share their stories.
8) Consider using a fully integrated and DoD-wide healthy reward points system for healthy behavior and activity that can be used with families. Ideas include points for MWR health activities, purchasing healthy foods at the dining facility and the commissaries (fruits and vegetables) and ability to redeem points at other point of sale locations (i.e. discounts for gas at Army and Air Force and Navy and Marine Exchange.)
27
9) Consider implementing a DoD wide healthy reward point system which accumulates points for consecutive months of being fully medically ready to deploy; have feature to pause point collection if service member is on temporary profile/duty limitation as-long-as they are in- compliance with their rehabilitation plan. Explore option of cashing in points if service member deploys to a combat zone or takes a hardship tour. Points may accrue at a higher rate during deployment as an incentive to complete deployment. Cash out could be tax-free. Healthy reward points could accumulate over one’s career (deferred) and could later be converted to a “health savings account” (HRA) akin to what is being commonly offered in the private sector. This feature could make accumulated points transferable if one transitions from service, not unlike one’s Thrift Savings Plan (TSP) could be transferred into a 401k.
10) Survey service members for feedback on what incentives would work best for them; what may be important to a 19-year-old private will likely be different for a 39-year-old Lieutenant Colonel or senior enlisted advisor or a 55-year-old flag level officer. Feedback may vary also by service and type of service (combat arms, service support, active, reserve or guard etc.). Continually incorporate feedback for program evolution and improvement.
11) Pilot any incentive program across multiple sites and services to assess and refine design before rolling out full program.
12) Make any incentive program a default for all service members with an opt-out design feature using well-designed behavioral economic principles. Participants may opt-out anytime, preserving choice, but they must do so deliberately. This type of design is being used in the new blended retirement system beginning in January 2018 for all new recruits.
13) Ensure incentives encourage maximum use of under-utilized health and well-being programs such as service wellness centers, the Pentagon Fit-to-Win Clinic and MWR programs. Develop a way to enable service members to accumulate healthy rewards points for using these facilities and programs and ensure these points are transferable across the services in an integrated system.
Figure 8. Considerations for DoD Use of Incentives for Health and Well-Being Programs 82 83 84 85 86
28
Figure 9 Transtheoretical Model of Change Behavior87
Igniting an Aspirational Cultural for Health
The DoD should ignite and promote an aspirational culture for health whereby
service members always seek to improve and optimize their health and fitness during all
phases of their service. It must do so in order to counter the growing chronic disease
and injury disability culture previously discussed. Evidence of this growing disability
culture is reflected in a 104% increase in disability claims for new recipients from
FY2011 to FY2015 in which payments exceed $60 billion annually.88 Further
exacerbating the disability culture is the common practice of being “advised” by many
recent retirees, senior leaders near retirement and veteran service organizations
serving as VA certified disability claim advocates to document everything, even potential
chronic ailments with questionable service connectivity, in order to maximize potential
29
disability compensation.89 There is a growing concern among select senior leaders in
the Army that some initial term enlistees may be joining the military ranks with no intent
of finishing their enlistment and are seeking full disability benefits before ever
completing their initial entry training.90
The DoD should break free of this disability culture and migrate to a culture which
is aspirational, health optimizing and health producing through all phases of a service
member’s career. In order to build an aspirational culture, the DoD will first need to
implement a fully integrated personnel and health system which incentivizes healthy
behavior using a combination of financial and non-financial rewards and recognition. It
must do so on the front end of service so as to counter balance the very powerful
financial incentive of disability pay on the back end. If properly designed, framed,
communicated, and implemented, these incentives and associated intervention
programs and environmental changes which focus on building self-efficacy, should
result in improved health outcomes and readiness. The DoD would then realize any
incentive payment for health readiness and/or intervention programs would be less
expensive than what our tax payers now spend on life-long disability payments and long
term healthcare costs.91 A second way to build an aspirational culture is to ensure our
senior leaders set the example in terms of health, fitness, well-being and address our
disability culture in a candid manner. They should convey that many will still have
legitimate disability claims, yet inspire their troops to always seek to improve and
sustain their health during all phases of their service, guided by the principles of the
Public Trust and the Profession of Arms.92
30
And finally, in order to embrace a new aspirational culture for health, the DoD,
using the previous two recommendations, should shift the conversation with service
members and their families to approach their health with an “owners” versus “renters”
mentality. The cultural norm would be a shared understanding and partnership that the
DoD cares about service member and family health and well-being, even beyond
service, and service members would commonly discuss and explore ways and means
to become as able bodied, healthy and fit as they can be even when approaching
retirement eligibility. This behavior would replace the current norm of many service
members nearing transition or retirement openly discussing how they plan to maximize
their disability claim without regard for simultaneously optimizing their health. This new
aspirational culture for health would be reflected in more service members taking
personal ownership of their health earlier in their careers and be willing to invest their
time and effort into building health capital. This health capital would help troops endure
the associated rigors and set-backs of military life and provide them a higher quality of
life after service.93 The DoD cannot treat its way out of its current medical readiness
shortcomings, but it can take on a leadership role for the Nation by implementing
creative and proven ways and means to disrupt preventable chronic disease, obesity,
injury, and disability which have plagued thousands of service members and their
families.
Conclusion
One of the underlying issues senior leaders are grappling with inside and outside
of the DoD is on the direction and role of the military health system. It is tempting
simply to go with momentum and simply maintain the traditional healthcare delivery
31
model, but there is an ever-growing need to advocate for change. As the
DoD transitions from a healthcare delivery system to a system for health--more focused
on prevention and health optimization and well-being—the DoD will continue to support
both treatment and prevention since troops and their families will still suffer from
disease and injury. One challenge is to determine at what rate will this transition occur
and be reflected in new policy and programs going forward. Another challenge is to
recognize that creating and maintaining a healthy, ready and well force is a
commander’s first responsibility and the health system is just one of several important
means to help commanders and troops realize their health and readiness objectives
prior to deployment or combat operations.
This is especially pertinent for preventable chronic health and injury policies and
programs often related to lifestyle and not pertaining to combat operational care. The
DoD must not misapply a "transactional" form of policy making for trauma and
operational medicine which has its purpose in enforcing strict protocols and treatment
guidelines during crisis with a needed "transformational" policy shift towards a health
optimization model to prevent chronic conditions and improve health and well-
being. The latter will continue to challenge and perplex those brought up strictly in a
treatment focused model.
However, by establishing the context outlined previously in this paper may help
those advocating for the status quo to understand that health and well-being initiatives
are not threats to the healthcare system, but the necessary evolution in thinking and
action to appropriately address the underlying public health and readiness problems at
hand. It is important for bold and visionary leaders to take decisive action to embrace
32
and modernize an integrated strategy for health optimization, institutionalize best health
and well-being practices using “smart, creative, and meaningful” incentives, and ignite
an aspirational culture for health at all stages of one’s service.
Top Five Recommendations
The following is a top five list of immediate recommendations for optimizing
health readiness in the DoD. It serves as a starting point for any strategic working
group or task force assigned to explore how to optimize health readiness using a more
effective, relevant and modern strategy:
1) Charter a Joint Task Force under the auspices of Office of the Secretary of
Defense, Personnel Risk and Resiliency comprised of broad mix of hand
selected leaders at multiple ranks from all services to explore how to best
integrate a comprehensive DoD health and well-being program. Ensure program
parameters include all services, components (active, guard, reserve), civilians,
and beneficiary categories and the task force is adequately funded to carry out
chartered objectives.
2) Ensure the Joint Task Force utilizes best practices and experts in the field
including sources such as Improving Health: An Employer Handbook from the
National Academy of Sciences and others cited in this research paper.
3) Immediately update the annual Periodic Health Assessment as outlined in this
paper with a health risk assessment component and use this platform to begin
building an integrated and comprehensive system to help service members
optimize their health. Once the PHA is updated with a risk component and
33
predictive modeling capability, ensure appropriate IMR updates are made to
improve granularity for commanders and troops within IMR reporting categories.
4) Pilot well-designed incentive programs for service members within the next 2
years and ensure multiple designs are tested. Incentive programs are iterative,
so make them adjustable, scalable, and testable among all the services and
components.
5) Stand up a Joint Program Office (JPO) for Health and Well-being to execute a
DoD-wide and integrated health and well-being program, chartered with full
program funding and authority to oversee cost, schedule and performance to
address the eight domains of the Joint Chairman’s Total Force Fitness
Framework. Charge this JPO with over-arching DoD responsibilities to integrate
health improvement and well-being programs across all services and to ensure
measured focus on improving health outcomes, medical readiness, and reducing
leading causes of service connected disabilities for preventable chronic
conditions, diseases and injuries.
“We will not be able to successfully treat our way out of the obesity epidemic in the United States - the medical infrastructure is simply inadequate for the task. Based on 2008 data we estimated that the medical costs of obesity were $147 billion annually -- primarily borne by Medicare, Medicaid and private insurance. Treatment is critical, yet the successful control of obesity will turn on the continued development of strategic interventions -- delivered at key points in the lifecycle -- to prevent obesity and the subsequent disease, injury and disability that often follow. The military is uniquely positioned to lead innovation in obesity prevention and well-being initiatives that can be replicated in the civilian population. I see this as an incredible leadership opportunity in service to our nation.”94 William H. Dietz, MD, PhD Chair, Sumner M. Redstone Global Center for Prevention and Wellness Milken Institute School of Public Health The George Washington University
34
Endnotes
1 Baron Von Steuben, “Regulation for the Order and Discipline of the Troops.” 1779, quoted in Health Readiness and System for Health Playbook, (U.S. Army Medical Command and Office of the Surgeon General, G-3/5/7, Falls Church, VA), 41.
2 Heidi Warrington, “The Total Force Fitness (TFF) Capabilities Based Assessment (CBA) Working Group: Medical Fitness Domain, Pentagon Conference Center, Washington DC, March 2, 2016
3 Congressional Budget Office, “Approaches to Reducing Spending on Military Healthcare,” January 2014, http://www.cbo.gov/sites/default/files/113th-congress-2013-2014/reports/44993-MilitaryHealthcare.pdf (accessed May 5, 2017).
4 Evaluation of the TRICARE Program: Access, Cost, and Quality Fiscal Year 2015 Report to Congress.
5 US Army Public Health Center (Provisional) Staff, Health of the Force 2015 (Edgewood, MD, 2015).
6 Assistant Secretary of Defense, Health Affairs, Evaluation of the TRICARE Program: Access, Cost and Quality & NBSP; Fiscal Year 2016 Report to Congress (Assistant Secretary of Defense, Health Affairs, 2016).
7 William Christeson; Kara Clifford; Amy D. Taggart, “Retreat is Not an Option,” 12 March 2015, http://missionreadiness.s3.amazonaws.com/wp-content/uploads/MR-NAT-Retreat-Not-an-Option.pdf (accessed February 18, 2017)
8 Timothy M. Dall, "Cost Associated with being Overweight and with Obesity, High Alcohol Consumption, and Tobacco use within the Military Health System's TRICARE Prime-Enrolled Population." American Journal of Health Promotion 22, no. 2 (11): 139; 139.
9 Schroeder, S. A. "Shattuck Lecture - We Can Do Better - Improving the Health of the American People." The New England Journal of Medicine 357, no. 12 (0, 9): 1221; 1221.
10 Veterans Benefits Administration, US Department of Veterans Affairs, “VBA Annual Benefits Report Fiscal Year 2015,” May 9, 2015, http://www.benefits.va.gov/REPORTS/abr/index.asp (accessed October 22, 2016).
11 Ibid.
12 Victor A. Suarez, Health Readiness: A New Way of Thinking, Strategy Paper (Carlisle Barracks, PA; U.S. Army War College, November 4, 2016).
13 Institute of Medicine, Integrating Employee Health: A Model Program for NASA. (Washington DC: The National Academy Press, 2005).
14 Constable, Stefan and Barbara Palmer. The Process of Physical Fitness Standards
Development2000, http://www.dtic.mil.proxygw.wrlc.org/docs/citations/ADA495349. (accessed February 25, 2017).
15 National Defense Authorization Act for Fiscal Year 2017. 114th Congress Report, House of Representatives.” 2d Session, S2943.
16 Ibid.
17 Department of Defense, Office of the Secretary of Defense, Personnel & Readiness, “The Healthy Base Initiative.” http://www.militaryonesource.mil/footer?content_id=295237. (accessed February 10, 2017).
18 Ibid.
19 Ibid.
20 Institute of Medicine and The National Business Group on Health, Improving Health: An Employer Tool Kit (Washington, DC: National Business Group on Health, 2006).
21 Goetzel, Ron Z. "Do Workplace Health Promotion (Wellness) Programs Work?" Journal of Occupational and Environmental Medicine 56, no. 9 (0, 9): 927; 927.
22 Institute of Medicine and The National Business Group on Health, Improving Health: An Employer Tool Kit (Washington, DC: National Business Group on Health, 2006).
23 Michael Grossman. The Demand for Health: A Theoretical and Empirical Investigation. New York: National Bureau of Economic Research, 1972a
24 Michael Grossman. “On the Concept of Health Capital and the Demand for Health.” Journal of Political Economy 80 (March-April 1972b), pp 223-55.
25 Santerre, Rexford E. and Stephen P. Neun. Health Economics: Theory, Insights, and Industry Studies Mason, Ohio: South-Western Cengage Learning, c2013; 6th ed, 2013.
26 Ibid.
27 Ibid.
28 Schroeder, S. A. "Shattuck Lecture - We Can Do Better - Improving the Health of the American People." The New England Journal of Medicine 357, no. 12 (0, 9): 1221; 1221.
29 Ibid.
30 McKee, J. "Holistic Health and the Critique of Western Medicine." Social Science & Medicine (1982) 26, no. 8 (0, 1): 775; 775.
31 Ibid.
32 Assistant Secretary of Defense, Health Affairs, Evaluation of the TRICARE Program: Access, Cost and Quality & NBSP; Fiscal Year 2016 Report to Congress (Assistant Secretary of Defense, Health Affairs, 2016).
33 McKee, J. "Holistic Health and the Critique of Western Medicine." Social Science &
Medicine (1982) 26, no. 8 (0, 1): 775; 775.
34 Schroeder, S. A. "Shattuck Lecture - We Can Do Better - Improving the Health of the American People." The New England Journal of Medicine 357, no. 12 (0, 9): 1221; 1221.
35 McGinnis, J. Michael. "The Case for More Active Policy Attention to Health Promotion." Health Affairs (Millwood, Va.) 21, no. 2 (2002): 78.
36 Mokdad, A. H., J. S. Marks, D. F. Stroup, J. L. Gerberding, Ali H. Mokdad, James S. Marks, Donna F. Stroup, and Julie L. Gerberding. "Actual Causes of Death in the United States, 2000." JAMA: Journal of the American Medical Association 291, no. 10 (2004): 1238-45.
37 Preamble to the Constitution of WHO as adopted by the International Health Conference, New York, 19 June - 22 July 1946, http://www.who.int/suggestions/faq/en/ (accessed February 21, 2017).
38 Frey BS, Stutzer A. Happiness and economics. Princeton, N.J.: Princeton University Press; 2002.
39 Andrews FM, Withey SB. Social indicators of well-being. New York: Plenum Press; 1976:63–106.
40 Diener E. Subjective Well Being: The Science of Happiness and a Proposal for a National Index. American Psychologist 2000;55(1):34–43.
41 Ryff CD, Keyes CLM. The structure of psychological well-being revisited. Journal of Personality and Social Psychology 1995;69(4):719–727.
42 US Army Public Health Center (Provisional) Staff, Health of the Force 2015 (Edgewood, MD, 2015).
43 Teyhen, Deydre S., Scott W. Shaffer, Robert J. Butler, Stephen L. Goffar, Kyle B. Kiesel, Daniel I. Rhon, Jared N. Williamson, and Phillip J. Plisky. "What Risk Factors are Associated with Musculoskeletal Injury in US Army Rangers? A Prospective Prognostic Study." Clinical Orthopaedics and Related Research 473, no. 9 (2015): 2948-58
44 Institute of Medicine and The National Business Group on Health, Improving Health: An Employer Tool Kit (Washington, DC: National Business Group on Health, 2006).
45 Improved Performance Strategies Home Page, www.trazer.com (accessed 1 March 2017).
46 GEN Robert B. Abrams, FORSCOM Commanding General, video teleconference interview by author, January 31, 2017.
47 Institute of Medicine, Integrating Employee Health: A Model Program for NASA. (Washington DC: The National Academy Press, 2005).
48 Institute of Medicine and The National Business Group on Health, Improving Health: An Employer Tool Kit (Washington, DC: National Business Group on Health, 2006).
49 Institute of Medicine, Integrating Employee Health: A Model Program for NASA.
(Washington DC: The National Academy Press, 2005).
50 Institute of Medicine and The National Business Group on Health, Improving Health: An Employer Tool Kit (Washington, DC: National Business Group on Health, 2006).
51 Teyhen, Deydre S., Scott W. Shaffer, Robert J. Butler, Stephen L. Goffar, Kyle B. Kiesel, Daniel I. Rhon, Jared N. Williamson, and Phillip J. Plisky. "What Risk Factors are Associated with Musculoskeletal Injury in US Army Rangers? A Prospective Prognostic Study." Clinical Orthopaedics and Related Research 473, no. 9 (2015): 2948-58.
52 Ibid.
53 GEN Robert B. Abrams, FORSCOM Commanding General, video teleconference interview by author, January 31, 2017.
54 Patrick, Heather and Geoffrey C. Williams. "Self-Determination Theory: Its Application to Health Behavior and Complementarity with Motivational Interviewing." The International Journal of Behavioral Nutrition and Physical Activity 9 (2012).
55 Ibid.
56 Ibid.
57 Dennis S. O’Leary, “Decision Brief, Obesity/Overweight in the Military.” Defense Health Board, November 18, 2013, www.health.mil/ReferenceCenter/Presentations/2013/11/18/Decision_Brief_Obesity (accessed February 20, 2017).
58 McKenzie, James F., Brad L. Neiger, and Rosemary Thackeray. Planning, Implementing, and Evaluating Health Promotion Programs: A Primer New Jersey]: Pearson, 2017]; 7th edition, 2017.
59 Constable, Stefan and Barbara Palmer. The Process of Physical Fitness Standards Development 2000, http://www.dtic.mil.proxygw.wrlc.org/docs/citations/ADA495349. (accessed February 25, 2017).
60 Department of Defense, Office of the Secretary of Defense, Personnel & Readiness, “The Healthy Base Initiative.” http://www.militaryonesource.mil/footer?content_id=295237. (accessed February 10, 2017).
61 Ibid.
62 William H. Dietz, email message from author, February 9, 2017.
63 Veterans Benefits Administration, US Department of Veterans Affairs, “VBA Annual Benefits Report Fiscal Year 2015,” May 9, 2015, http://www.benefits.va.gov/REPORTS/abr/index.asp (accessed October 22, 2016).
64 Dennis S. O’Leary, “Decision Brief, Obesity/Overweight in the Military.” Defense Health Board, November 18, 2013,
www.health.mil/ReferenceCenter/Presentations/2013/11/18/Decision_Brief_Obesity (accessed February 20, 2017).
65 Victor A. Suarez, Health Readiness: A New Way of Thinking, Strategy Paper (Carlisle Barracks, PA; U.S. Army War College, November 4, 2016).
66 Veterans Benefits Administration, US Department of Veterans Affairs, “VBA Annual Benefits Report Fiscal Year 2015,” May 9, 2015, http://www.benefits.va.gov/REPORTS/abr/index.asp (accessed October 22, 2016).
67 US Army Public Health Center (Provisional) Staff, “Health of the Force 2015,” November 2015, https://www.army.mil/e2/c/downloads/419337.pdf (accessed October 11, 2016).
68 Institute of Medicine and The National Business Group on Health, Improving Health: An Employer Tool Kit (Washington, DC: National Business Group on Health, 2005).
69 National Defense Authorization Act for Fiscal Year 2017. 114th Congress Report, House of Representatives.” 2d Session, S2943.
70 Ibid.
71 The Health Project Home Page, http://thehealthproject.com/about-us/ (accessed February 26, 2017).
72 Ibid.
73 Ibid.
74 Goetzel, Ron Z. "The Stock Performance of C. Everett Koop Award Winners Compared with the Standard & Poor's 500 Index." Journal of Occupational and Environmental Medicine 58, no. 1 (0, 1): 9; 9.
75 Ron Z. Goetzel. Why Building a Culture of Health and is a True Differentiator: The Do’s and Don’ts of Workplace Health and Wellbeing Programs, Virgin Pulse Paper, 2016.
76 Goetzel, Ron Z. "The Stock Performance of C. Everett Koop Award Winners Compared with the Standard & Poor's 500 Index." Journal of Occupational and Environmental Medicine 58, no. 1 (0, 1): 9; 9.
77 Ron Z. Goetzel. Why Building a Culture of Health and is a True Differentiator: The Do’s and Don’ts of Workplace Health and Wellbeing Programs, Virgin Pulse Paper, 2016.
78 USAA, TD Magazine 69, no. 11 (Nov 1, 2015): 83. http://www.jhsph.edu/research/centers-and-institutes/institute-for-health-and-productivity-studies/projects/current-projects/promoting-healthy-workplaces/, (accessed February 26, 2017).
79Johnson&Johnson, http://www.jhsph.edu/research/centers-and-institutes/institute-for-health-and-productivity-studies/projects/current-projects/promoting-healthy-workplaces/, (accessed February 26, 2017).
80 Dell, Inc. http://www.jhsph.edu/research/centers-and-institutes/institute-for-health-and-
productivity-studies/projects/current-projects/promoting-healthy-workplaces/, (accessed February 26, 2017).
81 Citi. Asia-Pacific Banking & Finance (AB+F) 6, no. 3 (Apr 1, 2014): 23, http://www.jhsph.edu/research/centers-and-institutes/institute-for-health-and-productivity-studies/projects/current-projects/promoting-healthy-workplaces/, (accessed February 26, 2017).
82 Ron Z. Goetzel. Why Building a Culture of Health and is a True Differentiator: The Do’s and Don’ts of Workplace Health and Wellbeing Programs, Virgin Pulse Paper, 2016.
83 Goetzel, Ron Z. "The Stock Performance of C. Everett Koop Award Winners Compared with the Standard & Poor's 500 Index." Journal of Occupational and Environmental Medicine 58, no. 1 (0, 1): 9; 9.
84 Department of Defense, Office of the Secretary of Defense, Personnel & Readiness, “The Healthy Base Initiative.” http://www.militaryonesource.mil/footer?content_id=295237. (accessed February 10, 2017).
85 Institute of Medicine and The National Business Group on Health, Improving Health: An Employer Tool Kit (Washington, DC: National Business Group on Health, 2006).
86 GEN Robert B. Abrams, FORSCOM Commanding General, video teleconference interview by author, January 31, 2017.
87 Prochaska, J.O., Redding, C.A., & Evers, K.E. (2008). The transtheoretical model and stages of change. In AMAC Web Page. http://amactraining.co.uk/resources/handy-information/free-learning-material/models-and-theories-of-health-behaviour-change-index/models-and-theories-of-health-behaviour-12/, (accessed January 26, 2017).
88 Veterans Benefits Administration, US Department of Veterans Affairs, “VBA Annual Benefits Report Fiscal Year 2015,” May 9, 2015, http://www.benefits.va.gov/REPORTS/abr/index.asp (accessed October 22, 2016).
89 Tom Philpott, “Attorney urges congress to end sleep apnea claims abuse,” May 30, 2016, http://www.stripes.com/news/veterans/attorney-urges-congress-to-end-sleep-apnea-claims-abuse-1.223588 (accessed October 23, 2016).
90 Eric E. Porter, SES, G-1, U.S. Army Forces Command, and select staff, telephone interview by author, February 24, 2017.
91 Musich, S., McCalister, T., Wang, S., & Hawkins, K. (2015). An evaluation of the well at dell health management program: Health risk change and financial return on investment. American Journal of Health Promotion: AJHP, 29(3), 147, http://www.ncbi.nlm.nih.gov/pubmed/25559251 (accessed August 24, 2016).
92 Robert L. Caslen Jr., “The Army Ethic, Public Trust and the Profession of Arms,” September 30, 2011, http://usacac.army.mil/CAC2/MilitaryReview/Archives/English/MilitaryReview_20110930PofA_art007.pdf (accessed October 23, 2016).
93 Victor A. Suarez, Health Readiness: A New Way of Thinking, Strategy Paper (Carlisle
Barracks, PA; U.S. Army War College, November 4, 2016).
94 William H. Dietz, email message to author, February 27, 2017.