OPTUS DIGITAL MOBILE SERVICE · Web view13 Numbers per 60 sec (except Customer Service) $0.98 13 Numbers Flagfall (except Customer Service) $0.40 1800 Numbers per 30 sec (billed per

VIRGIN MOBILE - POSTPAID MOBILE SERVICE PRICING TABLE

SECTION 2 - CURRENT OFFER PRICING PLANS FOR CUSTOMERS

Click on the section that you are interested in

1 ABOUT THIS SECTION............................................................................................................32 VIRGIN MOBILE $30 PLAN (PLAN ID: 000887)..................................................................4

(a) Eligibility...............................................................................................................................4(b) Minimum term.....................................................................................................................4(c) What you have to pay us..................................................................................................4(d) Eligible Calls and Pricing Plans.......................................................................................5(e) What happens if the service is cancelled early.............................................................8

3 VIRGIN MOBILE $40, $60, $80, $100 & $130 PLANS (PLAN ID: 000864, 000870, 000874, 000875, 000883)..............................................................................................................9

(a) Eligibility...............................................................................................................................9(b) Minimum term.....................................................................................................................9(c) What you have to pay us..................................................................................................9(d) Eligible Calls and Pricing Plans.......................................................................................9(e) What happens if the service is cancelled early...........................................................13

4 VIRGIN MOBILE $50 PLAN (PLAN ID: 000900)................................................................14

(a) Eligibility.............................................................................................................................14(b) Minimum term...................................................................................................................14(c) What you have to pay us................................................................................................14(d) Eligible Calls and Pricing Plans.....................................................................................14(e) What happens if the service is cancelled early...........................................................18

5 VIRGIN MOBILE $70 PLAN FROM 7 APRIL 2016 (PLAN ID: 000945)........................19


6 VIRGIN MOBILE $20 SIM PLAN (PLAN ID: 000888)........................................................24


7 VIRGIN MOBILE $30, $40, $50, $60, & $80 SIM PLANS (PLAN ID: 000871, 000876, 000877,000885).............................................................................................................................28


9 DATA VALUE ADDS...............................................................................................................349.1 Eligibility.............................................................................................................................349.2 Is it a fixed length agreement?.......................................................................................349.3 What you have to pay us................................................................................................349.4 Pricing Plans.....................................................................................................................34

1 ABOUT THIS SECTION

(a) This is Section 2 of the pricing table for the Virgin Mobile Postpaid service.

(b) This section contains the pricing plans that we currently offer to new customers.

(c) If you cannot find the name of your pricing plan in this section, you should refer to Section 3 of this pricing table as it contains pricing plans that we do not currently offer to new customers. You can also call us for more information.

(d) You may also need to refer to the following:

(i) Section 1 of this pricing table for general information on the calculation of charges for use of the service and other call charges not covered by your pricing plan,

(ii) Appendix I for a list of countries in each group for international calls, and

(iii) The Value Added Service Features Appendix A for the description and charges the range of value added service features available with the service.

(e) The meaning of the words printed in italics like this is explained in the dictionary.

3

2 VIRGIN MOBILE $30 PLAN (PLAN ID: 000887)

(a) Eligibility

(i) The Virgin Mobile $30Plan is available from 8 October 2015 to approved new and existing customers connecting to the service on the following terms:

(A) If you are an existing customer you may only transfer to the Virgin Mobile $30with our approval* and if your current agreement for the service is a:

(B) non-fixed length agreement; or

(C) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $30you wish to connect to.

(b) Minimum term

(i) You must agree to a fixed length agreement with a 24 month minimum term.

(ii) You may purchase a mobile phone with a 24 month equipment term under an equipment payment plan.

(c) What you have to pay us

(i) Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A -Value Added Service Features).

(ii) Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $30Plan

4

(iii) Each month you must pay:

(A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

(B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

(C) any equipment charges payable for equipment you have purchased from us;

(D) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

(iv) Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

(A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

(B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

(v) If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

(d) Eligible Calls and Pricing Plans

Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $30 Plan

Table 2 below contains pricing details of the Virgin Mobile $30 Plan

Table 3 below contains details of international calling rates for the Virgin Mobile $30 Plan

Table 1

Call Type Eligible Call

National Voice Calls Yes

National Video Calls Yes

National and International Text Yes

National and International Photos Yes

International Calls Yes

13 Numbers (except Customer Service) Yes

Pagemail Diversions No

Globetrotting No

Premium SMS No

Virgin Vibe content No

12, 18, 19 Numbers No

124Red Directory Assistance- 124733 No

5

Other special numbers (eg DUI, SOS) No

Insurance No

Handset Payments No

Satellite Calls No

Virgin Mobile Customer Service No

Calls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

6

Table 2

PlanVirgin Mobile

$30 Plan (Plan ID: 000887)

Minimum Monthly Spend – 24 month plan

$30

Monthly included value $300

Monthly included mobile data allowance

300MB

Minimum total cost over 24 months – 24 month plan

$720

Billing interval(s) 60 secs

Standard call rate / per 60 sec $0.98

Standard video call rate / per 60 sec

$0.98

V2V voice calls / per 60 sec** $0.00

V2V video call rate / per 60 sec* $0.00

Standard Flagfall $0.40

V2V voice Flagfall $0.00

V2V video Flagfall $0.00

Standard SMS $0.28

V2V SMS** $0.00

International SMS $0.45

Standard national & international MMS

$0.60

V2V MMS** $0.00

13 Numbers per 60 sec (except Customer Service)

$0.98

13 Numbers Flagfall (except Customer Service)

$0.40

1800 Numbers per 30 sec (billed per sec)

$0.00

1800 Numbers Flagfall $0.00

Data Rate $/MB (charged by kb) $0.052

* To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix

7

B – Fair Use Policy). All rates apply in Oz.

Table 3

Mobile InternationalBilling interval (s) 60 secsFlagfall $0.00International group 1* /min $2.00International group 2* /min $3.00International group 3* /min $4.00International group 4* /min $6.00International group 5* /min $13.00International group 6* /min $25.00

*see Appendix I for a list of countries in each group.

(e) What happens if the service is cancelled early

(i) If the service is cancelled before the expiry of the minimum term you will be required to pay us:

(A) any usage charges incurred up to, and including, the cancellation date; plus

(B) the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any).

(ii) If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:


(B) the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any).

8

3 VIRGIN MOBILE $40, $60, $80, $100 & $130 PLANS (PLAN ID: 000864, 000870, 000874, 000875, 000883)

(a) Eligibility

(i) The Virgin Mobile $40, $60, $80, $100 & $130 plans are available from 8 October 2015 to approved new and existing customers connecting to the service on the following terms:

(A) If you are an existing customer you may only transfer to the Virgin Mobile $40, $60, $80, $100 & $130 plans with our approval* and if your current agreement for the service is a:

(aa) non-fixed length agreement; or

(ab) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $40, $60, $80, $100 & $130 plans you wish to connect to.

(b) Minimum term





(ii) Tables 1, 1.1, 2 and 3 below set out the charges that apply to the Virgin Mobile $40, $60, $80, $100 & $130 plans.


(A) a minimum monthly charge (which provides you with an unlimited amount of eligible calls and a value of included data for each plan). You must pay this minimum monthly charge even if you do not make calls from the eligible services or use the relevant services to reach the total value of included data.


(C) in respect of the Virgin Mobile$$40, $60, $80, $100 & $130 plans equipment charges payable for equipment you have purchased from us;

(D) charges for data made over the amount of included data for the relevant service will be charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

(iv) The Virgin Mobile Fair Use Policy applies to your usage while on the Virgin Mobile $40, $60, $80, $100 & $130 plans. Please refer to Appendix B.

(v) Any included value of data that you may be entitled to applies to downloads and uploads of data on your service

(vi) Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:



(vii) If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.


9

Table 1 below indicates whether a particular call type is an Unlimited ‘eligible call’.

Table 1.1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included plan credit and minimum monthly charge of the Virgin Mobile $40, $60, $80, $100 & $130 plans.

Table 2 below contains pricing details of the Virgin Mobile $40, $60, $80, $100 & $130 plans

Table 3 below contains details of international calling rates for the $40, $60, $80, $100 & $130 plans Table 1




National Text Yes

International Text No

National MMS Yes

International MMS No

International Calls No


1800 Numbers No


Globetrotting No

Premium SMS No





Rave Rate No

Insurance No

Satellite Calls No


Calls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge

No

10

Table 1.1


National Voice Calls No

National Video Calls No

National Text No

International Text Yes

National MMS No

International MMS Yes


13 Numbers (except Customer Service) No

1800 Numbers No


Globetrotting No

Premium SMS No





Rave Rate No

Insurance No

Satellite Calls No



No

11

Table 2

PlanVirgin Mobile $40

Plan(PLAN ID: 000864)

Virgin Mobile $60 Plan

(PLAN ID: 000870)


(PLAN ID: 000874)


(PLAN ID: 000875)


(PLAN ID: 000883)

Minimum Monthly Spend – 24 month plan $40 $60 $80 $100 $130

Monthly included value $50 $200 $300 $300 $500

Monthly included mobile data allowance 500MB 3GB 6GB 10GB 15GB

Minimum total cost over 24 months – 24 month plan $960 $1,440 $1,920 $2,400 $3,120

Billing interval(s) 30 secs 30 secs 30 secs 30 secs 30 secs

Standard call rate / per 30 sec Unlimited Unlimited Unlimited Unlimited Unlimited

Standard video call rate / per 30 sec Unlimited Unlimited Unlimited Unlimited Unlimited

V2V voice calls / per 30 sec** Unlimited Unlimited Unlimited Unlimited Unlimited

V2V video call rate / per 30 sec** Unlimited Unlimited Unlimited Unlimited Unlimited

Standard Flagfall $0 $0 $0 $0 $0

V2V voice Flagfall Unlimited Unlimited Unlimited Unlimited Unlimited

V2V video Flagfall Unlimited Unlimited Unlimited Unlimited Unlimited

Standard SMS Unlimited Unlimited Unlimited Unlimited Unlimited

V2V SMS** Unlimited Unlimited Unlimited Unlimited Unlimited

International SMS $0.35 $0.35 $0.35 $0.35 $0.35

Standard MMS Unlimited Unlimited Unlimited Unlimited Unlimited

International MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS** Unlimited Unlimited Unlimited Unlimited Unlimited

13 Numbers per 60 sec (except Customer Service) Unlimited Unlimited Unlimited Unlimited Unlimited

13 Numbers Flagfall (except Customer Service) Unlimited Unlimited Unlimited Unlimited Unlimited

1800 Numbers per 30 sec (billed per sec) $0.00 $0.00 $0.00 $0.00 $0.00

1800 Numbers Flagfall $0.00 $0.00 $0.00 $0.00 $0.00

Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 $0.052 $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

Table 3

12

Mobile InternationalBilling interval (s) 30 secsFlagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60



(i) If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:


(B) the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan.



(B) the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any)

13

4 VIRGIN MOBILE $50 PLAN(PLAN ID: 000900)

(a) Eligibility

(i) The Virgin Mobile $50 plan is available from 3 December 2015 to approved new and existing customers connecting to the service on the following terms:

(A) If you are an existing customer you may only transfer to the Virgin Mobile $50 plan with our approval* and if your current agreement for the service is a:



* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $50 plan you wish to connect to.

(b) Minimum term





(ii) Tables 1, 1.1, 2 and 3 below set out the charges that apply to the Virgin Mobile $50 plan




(C) in respect of the Virgin Mobile $50 plan equipment charges payable for equipment you have purchased from us;


(iv) The Virgin Mobile Fair Use Policy applies to your usage while on the Virgin Mobile $50 Plan Please refer to Appendix B.








Table 1.1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included plan credit and minimum monthly charge of the Virgin Mobile $50 plan

14

Table 2 below contains pricing details of the Virgin Mobile $50 plan

Table 3 below contains details of international calling rates for the $50 plan

Table 1




National Text Yes


National MMS Yes




1800 Numbers No


Globetrotting No

Premium SMS No





Rave Rate No

Insurance No

Satellite Calls No



No

15

Table 1.1




National Text No


National MMS No




1800 Numbers No


Globetrotting No

Premium SMS No





Rave Rate No

Insurance No

Satellite Calls No



No

16

Table 2

Plan Virgin Mobile $50 Plan(PLAN ID: 000900)

Minimum Monthly Spend – 24 month plan $50


Monthly included mobile data allowance 1GB

Minimum total cost over 24 months – 24 month plan $1,200


Standard call rate / per 30 sec Unlimited

Standard video call rate / per 30 sec Unlimited

V2V voice calls / per 30 sec** Unlimited

V2V video call rate / per 30 sec** Unlimited

Standard Flagfall $0

V2V voice Flagfall Unlimited

V2V video Flagfall Unlimited

Standard SMS Unlimited

V2V SMS** Unlimited


Standard MMS Unlimited

International MMS $0.60

V2V MMS** Unlimited

13 Numbers per 60 sec (except Customer Service) Unlimited

13 Numbers Flagfall (except Customer Service) Unlimited

1800 Numbers per 30 sec (billed per sec) $0.00




Table 3

Mobile International

17

Billing interval (s) 30 secsFlagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60









18

5 VIRGIN MOBILE $70 PLAN FROM 7 APRIL 2016(PLAN ID: 000945)

(a) Eligibility

(i) The Virgin Mobile $70 plan is available from 7 April 2016 to approved new and existing customers connecting to the service on the following terms:

(A) If you are an existing customer you may only transfer to the Virgin Mobile $70 plan with our approval* and if your current agreement for the service is a:



* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $70 plan you wish to connect to.

(b) Minimum term





(ii) Tables 1, 1.1, 2 and 3 below set out the charges that apply to the Virgin Mobile $70 plan




(C) in respect of the Virgin Mobile $70 plan equipment charges payable for equipment you have purchased from us;


(iv) The Virgin Mobile Fair Use Policy applies to your usage while on the Virgin Mobile $70 Plan Please refer to Appendix B.








Table 1.1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included plan credit and minimum monthly charge of the Virgin Mobile $70 plan

19

Table 2 below contains pricing details of the Virgin Mobile $70 plan

Table 3 below contains details of international calling rates for the $70 plan

Table 1




National Text Yes


National MMS Yes




1800 Numbers No


Globetrotting No

Premium SMS No





Rave Rate No

Insurance No

Satellite Calls No



No

20

Table 1.1




National Text No


National MMS No




1800 Numbers No


Globetrotting No

Premium SMS No





Rave Rate No

Insurance No

Satellite Calls No



No

21

Table 2

Plan Virgin Mobile $70Plan(PLAN ID: 000945)

Minimum Monthly Spend – 24 month plan $70


Monthly included mobile data allowance 6GB

Minimum total cost over 24 months – 24 month plan $1,680


Standard call rate / per 30 sec Unlimited

Standard video call rate / per 30 sec Unlimited

V2V voice calls / per 30 sec** Unlimited

V2V video call rate / per 30 sec** Unlimited

Standard Flagfall $0

V2V voice Flagfall Unlimited

V2V video Flagfall Unlimited

Standard SMS Unlimited

V2V SMS** Unlimited


Standard MMS Unlimited

International MMS $0.60

V2V MMS** Unlimited

13 Numbers per 60 sec (except Customer Service) Unlimited

13 Numbers Flagfall (except Customer Service) Unlimited

1800 Numbers per 30 sec (billed per sec) $0.00




Table 3

Mobile International

22

Billing interval (s) 30 secsFlagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60









23

6 VIRGIN MOBILE $20 SIM PLAN (PLAN ID: 000888)

(a) Eligibility

(i) The Virgin Mobile $20SIM Plan is available from 8 October 2015 to approved new and existing customers connecting to the service on the following terms:

(A) If you are an existing customer you may only transfer to the Virgin Mobile SIM Plans with our approval* and if your current agreement for the service is a non-fixed length agreement.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $20SIM Plan you wish to connect to.

(b) Minimum term

(i) You must agree to a non-fixed length agreement



(ii) Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Virgin Mobile $20SIM Plan

24


(A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.



(D) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

(iv) Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:



(v) If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.


Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $20, $30 and $35 SIM Plans with Data Rollover

Table 2 below contains pricing details of the Virgin Mobile $20SIM Plan.

Table 3 below contains details of international calling rates for the Virgin Mobile $20SIM Plan

Table 1




National and International Text Yes

National and International Photos Yes




Globetrotting No

Premium SMS No




25


Insurance No

Handset Payments No

Satellite Calls No


Calls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

Table 2

PlanVirgin Mobile $20 SIM

Plan (Plan ID: 000888)

Minimum Monthly Spend $20



250MB


Standard call rate / per 60 sec $0.98


$0.98

V2V voice calls / per 60 sec** $0.00

V2V video call rate / per 60 sec** $0.00

Standard Flagfall $0.40

V2V voice Flagfall $0.00

V2V video Flagfall $0.00

Standard SMS $0.28

V2V SMS** $0.00



$0.60

V2V MMS** $0.00


$0.98

13 Numbers $0.40

26

Flagfall (except Customer Service) 1800 Numbers per 30 sec (billed per sec)

$0.00




Table 3

Mobile InternationalBilling interval (s) 60 secsFlagfall $0.40International group 1* /min $2.00International group 2* /min $3.00International group 3* /min $4.00International group 4* /min $6.00International group 5* /min $13.00International group 6* /min $25.00



(i) If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date.

(f) the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any).

27

7 VIRGIN MOBILE $30, $40, $50, $60, & $80 SIM PLANS (PLAN ID: 000871, 000876, 000877,000885)

(a) Eligibility

(i) The Virgin Mobile $30, $40, $50, $60 and $80 SIM Plans are available from 8 October 2015 to approved new and existing customers connecting to the service on the following terms:

(A) If you are an existing customer you may only transfer to the Virgin Mobile SIM Plans with our approval* and if your current agreement for the service is a non-fixed length ageement.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $30, $40, $50, $60 and $80 SIM Plans you wish to connect to.

(b) Minimum term

(i) You must agree to a non-fixed length agreement



(ii) Tables 1, 2 and 3 below set out the charges that apply and the included value per month for Virgin Mobile $30, $40, $50, $60 and $80 SIM Plans

28






(iv) The Virgin Mobile Fair Use Policy applies to your usage while on the Virgin Mobile $30, $40, $50, $60 and $80 SIM Plans. Please refer to Appendix B.








Table 1.1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included plan credit and minimum monthly charge of the Virgin Mobile $30, $40, $50, $60 and $80 SIM Plans Table 2 below contains pricing details of the Virgin Mobile $30, $40, $50, $60 and $80 SIM Plans Table 3 below contains details of international calling rates for the Virgin Mobile $30, $40, $50, $60 and $80 SIM Plans

29

Table 1




National Text Yes


National MMS Yes




1800 Numbers No


Globetrotting No

Premium SMS No





Rave Rate No

Insurance No

Satellite Calls No



No

30

Table 1.1




National Text No


National MMS No




1800 Numbers No


Globetrotting No

Premium SMS No





Rave Rate No

Insurance No

Satellite Calls No



No

Table 2

PlanVirgin Mobile $30 SIM Plan

(Plan ID: 000865)

Virgin Mobile $40 SIM Plan

(Plan ID: 000871)


(Plan ID: 000876)


(Plan ID: 000877)


(Plan ID: 000885)Minimum Monthly Spend $30 $40 $50 $60 $80

Monthly included value $50 $200 $300 $300 $300

31


500MB 3GB 4GB 6GB 10GB

Billing interval(s) 60 secs 60 secs 60 secs 60 secs 60 secs

Standard call rate / per 60 sec Unlimited Unlimited Unlimited Unlimited Unlimited


Unlimited Unlimited Unlimited Unlimited Unlimited

V2V voice calls / per 60 sec** Unlimited Unlimited Unlimited Unlimited Unlimited

V2V video call rate / per 60 sec** Unlimited Unlimited Unlimited Unlimited Unlimited

Standard Flagfall $0 $0 $0 $0 $0

V2V voice Flagfall Unlimited Unlimited Unlimited Unlimited Unlimited

V2V video Flagfall Unlimited Unlimited Unlimited Unlimited Unlimited

Standard SMS Unlimited Unlimited Unlimited Unlimited Unlimited

V2V SMS** Unlimited Unlimited Unlimited Unlimited Unlimited

International SMS $0.35 $0.35 $0.35 $0.35 $0.35



International MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS** Unlimited Unlimited Unlimited Unlimited Unlimited



13 Numbers Flagfall (except Customer Service)


1800 Numbers per 30 sec (billed per sec)

$0.00 $0.00 $0.00 $0.00 $0.00

1800 Numbers Flagfall $0.00 $0.00 $0.00 $0.00 $0.00

Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 $0.052 $0.052


Table 3

Mobile InternationalBilling interval (s) 30 secsFlagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3*/min $1.80International group 4* /min $2.60

32



(i) If the service is cancelled you will be required to pay us any usage charges incurred up to, and including, the cancellation date.

(ii) the sum of unpaid equipment charges owing on your mobile phone under the equipment payment plan (if any).

8 INTERNATIONAL ROAMINGAll Postpaid Mobile plans are eligible for international roaming services. Please visit www.virginmobile.com.au/international-roaming for specific international roaming zones, rates and details.

9 DATA VALUE ADDS9.1 Eligibility

The Data Value Adds plans are only available to Virgin Mobile Postpaid customers.

9.2 Is it a fixed length agreement?

(a) The Data Value Adds are a monthly subscription service with a minimum term of 30 days.

(b) You may cancel a Data Value Add at any time. Cancellation will take effect at the date of your next billing period after the expiry of the 30 day minimum term.

9.3 What you have to pay us

(a) Table 1 sets out the charges that apply to the Data Value Adds plans.

(b) Each month you must pay a minimum monthly charge (which includes a value of included data for each relevant plan). You must pay this minimum monthly charge even if you do not use all of the included data.

(c) Any included data that you may be entitled to expires at the end of each month and is not refundable or transferable, even at account closure.

9.4 Pricing Plans

Table 1 – Data Value AddsData plan /

subscriptionGeneral

Data $5 Data

Value Add $10 Data

Value Add $20 Data

Value Add

$30 Data Value Add

$50 Data Value Add

$100 Data Value Add

Allowance Expiry period N/A

1 month (billing cycle)






Data allowance rolls over? No No No No No No No

Subscription cost $0.00 $5.00 $10.00 $20.00 $30.00 $50.00 $100.00

Included data 0 MB 500 MB 1 GB 3 GB 5 GB 9 GB 18 GB

To 30/4/12 - Data rate outside allowance (per KB)

$0.002 $0.002 $0.002 $0.002 $0.002 $0.002 $0.002

From 1/5/12 Data rate outside allowance (per MB)

$0.205 $0.205 $0.205 $0.205 $0.205 $0.205 $0.205

From 1/5/14 Data rate outside allowance (per MB)

$0.052 $0.052 $0.052 $0.052 $0.052 $0.052 $0.052

Charging increment 1 KB 1 KB 1 KB 1 KB 1 KB 1 KB 1 KB

Cost for Virgin Vibe pages Free Free Free Free Free Free Free

33

34

Documents

OPTUS DIGITAL MOBILE SERVICE · Web view13 Numbers per 60 sec (except Customer Service) $0.98 13 Numbers Flagfall (except Customer Service) $0.40 1800 Numbers per 30 sec (billed per