or distribution · SCM’s role in the SDLC process. Build Management - a person familiar with establishing and operating build management and its role in the SDLC process. Infrastructure

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VMworld 2018 Content: Not for publication or distribution

Cover w/ Image

Jamie O’Meara

● Platform Engineer for Pivotal (5 years)

● SE at VMware (3 years)

● Software Practitioner in many Roles (18

years)

● Hawaiian Cliff Diver


Cover w/ Image

Ben Kamsyz

● Director of Platform Architecture (2 years)

● Software Practitioner in various roles (18

Years)

● Shark Wrangler and Guide


Trends

Industry


Use of technology to create a new preferred UX


Culture and Practice via automation and monitoring to

Deliver Software VMworld 2018 Content: Not for publication or distribution



Release Velocity is the most important change for your

team


https://medium.com/@dormaindrewitz/secrets-of-successful-cloud-foundry-adopters-232193111b18

Started Platform Achieved Release Velocity

2014 2015 2016 2017

50 times a Day!


https://www.slideshare.net/Pivotal/ranji-narine-at-springone-platform-2017

https://www.youtube.com/watch?v=eiJlxVXfIIc&feature=youtu.be

29 Different Teams 4 Countries


https://www.youtube.com/watch?time_continue=103&v=AUbZWaezOVkVMworld 2018 Content: Not for publication or distribution

https://www.youtube.com/watch?v=_FRaAC-smqI

96 Products 1024 Users VMworld 2018 Content: Not for publication or distribution

https://www.youtube.com/watch?time_continue=103&v=AUbZWaezOVk


https://www.youtube.com/watch?time_continue=8&v=RZTTPfaeGg8

600 Applications 10K Developers VMworld 2018 Content: Not for publication or distribution

Value Stream

The sequence of activities an organization undertakes or

requires to design, produce, and deliver a good or

service to a customer


Value Stream Mapping

The strategic technique to map a Value Stream to

understand from a macro perspective how to remove or

reduce waste and increase efficiency.


Value Stream Mapping Example

https://www.safaribooksonline.com/library/view/value-stream-mapping/9780071828918/ch01.html#ch01VMworld 2018 Content: Not for publication or distribution

Value Stream Mapping Terms

Step name Name of the discrete activity

Actor Name of the team or function that performs the step

Lead time (LT) Time from the point a process accepts a piece of work to the

point it hands that work off to the next downstream process

Process time (PT) Time it would take to complete a single item of work if the

person performing it had all the necessary information and

resources to complete it and could work uninterrupted

Optional: Percent

complete and

accurate (%C/A)

Proportion of times a process receives something from an

upstream process that it can use without requiring rework

Optional:

Throughput (TP)

The concurrency / queue depth between StepsVMworld 2018 Content: Not for publication or distribution

Value Stream Map Depth


Value Stream Mapping Goal


How to Identify Process of Value?

Process Type Description Example

Value Add Activity or Process that adds value to the Value Stream Software Development

Non Value Add but Necessary Activity or Process that is non value added but necessary to the business Production Support Report - Who to

contact if application fails to deploy

Non Value Add but Unnecessary Activity or Process that is non value added and unnecessary Signature of an Executive to deploy

to Production


Value Stream Mapping Lifecycle


Identify the Current State - Lessons Learned

● Set the Stage: Non-judgement is

important. Eliminate a defensive

environment to increase accurate results

and information.

● Establish the Rules: Agree to a set of

rules for the engagement. How to handle

interruptions and daily work demands. All

participants engage and eliminate the ”this

is how we have always done it” mindset.

● Who’s Invited: smaller groups help

provide consensus and allow the VSM

session to complete on time. Verify your

invites to have the correct people in the

room.

● Song and Dance: A good facilitator is

golden. Have a strong facilitator to run the

meeting who is not deeply involved in the

value stream.

● Remote Participation: This can be

challenging and hopefully avoided. If not,

highly suggest establishing the rules

ahead of time with agreement.

●%C&A and LT: These are the most

important but often under reported metrics.

● Telling the Story: Generate a readout

from the exercise showing the current

state, future state, and results of the

captured data.

Planning During After


Building a Better Future - Lessons Learned

●Make the Flow: determine the work that

should be done, make the flow, manage

the work to achieve for continuous

improvement.

●Areas of Waste: overproduction, errors,

inventory, waiting, transportation, motion,

underutilization of people

● Silos: “What’s best for me and my team”

vs holistic thinking. Reducing handoffs

supports the DevOps culture.

● Free Capacity: Sustained

transformation will have the greatest

success if people feel safe. Its the work

that’s non-value-adding, not the people. If

reduction is required based on business

conditions, it should be conducted ahead

of time.

● Adding Process: Adding process is not

taboo in the VSM. Its the overall stream

that is important.

● Flow: Tackle the lead time and get the

work to flow. What is causing the lead

time to equal the process time?

● Key Results: Decide on metrics to help

drive your operational model.

● Continuous Improvement: Measure

the new stream. For software delivery did

we increase delivery time from ”Ideation

to production” while maintaining quality

● Telling the Story: Generate a readout

from the exercise showing the current

state, future state, and results of the

captured data.

Planning During After


Typical VSM for Software Development Lifecycle (SDLC)


Who to Include in a Value Stream Mapping for SDLC?

● Product Managers - Product Owners

and Planners of the software

● Enterprise Architects - Someone to

represent architecture and is familiar with

artifacts produced from this group.

● Software Development Manager - A

knowledgable manager with the artifacts

produced and software process.

● Quality Assurance Manager - A

manager with understanding of how the

work flows into the test organization and

the Q/A process

● Source Control - a person familiar with

SCM’s role in the SDLC process.

● Build Management - a person familiar

with establishing and operating build

management and its role in the SDLC

process.

● Infrastructure Manager - a person

familiar with how application owners get

infrastructure like Virtual Machines/Servers

and the process and tools used.

● Middleware Manager - a person familiar

with how middleware is added to the

provided infrastructure and how to manage

its lifecycle. This person should also

understand the process and tools used.

● Security Manager - a person familiar

with the security requirements/gates to

allow an application to “go-live” in

production. They should understand the

process and tools used

● Ingress/Network Manager - a person

familiar with network traffic and load

balancing for production workloads and

the process and tools used.

Software Support Operations


Who to Include in a Value Stream Mapping for SDLC? - Iterated

● Product Managers - Product Owners

and Planners of the software

● Enterprise Architects - Someone to

represent architecture and is familiar with

artifacts produced from this group.

● Software Development Manager - A

knowledgable manager with the artifacts

produced and software process.

● Quality Assurance Manager - A

manager with understanding of how the

work flows into the test organization and

the Q/A process

● Source Control - a person familiar with

SCM’s role in the SDLC process.

● Build Management - a person familiar

with establishing and operating build

management and its role in the SDLC

process.

● Infrastructure Manager - a person

familiar with how application owners get

infrastructure like Virtual Machines/Servers

and the process and tools used.

● Middleware Manager - a person familiar

with how middleware is added to the

provided infrastructure and how to manage

its lifecycle. This person should also

understand the process and tools used.

● Security Manager - a person familiar

with the security requirements/gates to

allow an application to “go-live” in

production. They should understand the

process and tools used

● Ingress/Network Manager - a person

familiar with network traffic and load

balancing for production workloads and

the process and tools used.

Software Support Operations


Capture the Data


Understanding Your Desired Outcome

● Are you delivering software to

production faster?

- Can you measure your before

deployment to your after to justify the ROI?

- Are you tracking the number of

deployment to production for organization?

● How fast can you deliver the application

to production without changes?

- Release Velocity is a key factor

-The new value steam should result in

faster release times.

● Can we build more automation and

iterate on the VSM to gain more

improvements?

● Continuous improvement comes from

iteration and learning. A definite goal for

our team!


We are High Regulated Company, This will Never Work!

Enterprises like to follows a command-and-control set of processes forming the basis of their culture

Value Steam Mapping highlights areas of improvement. Apply lean principles to form correct balance and increase velocity

Keep end-to-end value chain in mind when deciding on GRC Poor controls will interrupt flow

Strong GRC leads to creative work arounds 72-hour emergency change release

What?


Book and Reference Material

https://content.pivotal.io/blog/use-value-stream-mapping-to-guide-your-software-driven-future


Tools


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Documents

or distribution · SCM’s role in the SDLC process. Build Management - a person familiar with establishing and operating build management and its role in the SDLC process. Infrastructure