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9/30/2014 Document Display https://support.oracle.com/epmos/faces/SearchDocDisplay?_adf.ctrl-state=12thg1eomd_54 1/2 Advanced Global Intercompany Troubleshooting AGIS Workflow White Paper (Doc ID 785167.1) In this Document Abstract History Details Summary APPLIES TO: Oracle General Ledger - Version 12.0 and later Oracle Financials Common Modules - Version 12.0.0 and later Information in this document applies to any platform. ***Checked for relevance on 25-Jan-2013*** ABSTRACT Advanced Global Intercompany Troubleshooting AGIS Workflow HISTORY Author : Sanjeeva Rampure, Jacintha Mary Create Date 01-FEB-2009 Update Date Expire Date DETAILS This document addresses the commonly encountered AGIS workflow issues and the steps to identify and fix the problem. The issues listed here are mainly due to customer specific setup data and requires user intervention to resolve the issue. AGIS/AME cannot be fixed to prevent these issues, as these are setup specific errors LINK TO WHITEPAPER SUMMARY 1. Contents 1.1 Change Record 1.2 Contributors 1.3 Reviewers 2. Introduction 2.1 Scope of the Document

Oracle AGIS Troubleshooting Guide

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Oracle AGIS Trouble Shooting Guide

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Page 1: Oracle AGIS Troubleshooting Guide

9/30/2014 Document Display

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Advanced Global Intercompany Troubleshooting AGIS Workflow White Paper (Doc ID785167.1)

In this Document

Abstract

History

Details

Summary

APPLIES TO:

Oracle General Ledger - Version 12.0 and laterOracle Financials Common Modules - Version 12.0.0 and laterInformation in this document applies to any platform.***Checked for relevance on 25-Jan-2013***

ABSTRACT

Advanced Global Intercompany Troubleshooting AGIS Workflow

HISTORY

Author : Sanjeeva Rampure, Jacintha MaryCreate Date 01-FEB-2009Update Date Expire Date

DETAILS

This document addresses the commonly encountered AGIS workflow issues and the steps to identify and fix theproblem. The issues listed here are mainly due to customer specific setup data and requires user intervention toresolve the issue.

AGIS/AME cannot be fixed to prevent these issues, as these are setup specific errors

LINK TO WHITEPAPER

SUMMARY

1. Contents 1.1 Change Record 1.2 Contributors 1.3 Reviewers

2. Introduction 2.1 Scope of the Document

Page 2: Oracle AGIS Troubleshooting Guide

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3. AGIS3.1 Common Issues 3.1.1 No Inbound Transactions found 3.1.2 âNo Data Foundâ Error on Inbound UI, when Approve/Reject a Transaction. 3.1.3 Invalid Role Name 3.1.4 âAME Contactâ Activity Error

4. Workflow 4.1 Managers/Listeners

5. Approvals Management (AME) 5.1 Approvers Setup 5.1.1 Configuration 5.1.2 Setup 5.1.3 Create Grant

6. Logging AGIS/Workflow/AME Integration Issues. 6.1 Information Required

7. Open and Closed Issues 7.1 Open Issues 7.2 Closed Issues

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