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Oracle Master Data Management:Portfolio Overview, Strategy, and Best Practices

Jody ClaytonDirector, Master Data Management/Data QualityNorth American ApplicationsSept 29th, 2014

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Agenda

• MDM/DQ Portfolio Overview

• MDM/DQ Strategy

• Best Practices Customer Panel

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The CEO Agenda

Uncertainty

CompetitionGlobalization

Volatility

Margins Risk

CEOs now indicate growth as the #1 priority.

Controlling costs remains key to make that growth sustainable.1

Source: Gartner CEO Survey 2012, Mark Raskino, Vice President & Gartner Fellow

DANGEROUTDATED

TECHNOLOGY

Annual Projected Global Data Growth40%

Growth in IT Spending5%

Barriers to Modernization

After 1 Year, 27% of all business data needs to be updated

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POINT TO POINT INTEGRATION

Data Everywhere

REKEYING OF DATA

DATA INCONSISTENCY

XML

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TARGET SYSTEMSORACLE MDM

Single Source of Truth

SOURCE SYSTEMS

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Today’s MDM – Requires Interaction with External Data…with the critical new requirement of Big Data

Company Website

SaaS Applications in the Cloud

Social Media Streams

Offline Customer Data

Big Data Stores Big Data Analytics

Social CollaborationWeb

Mobile

Partners

Email

ORACLE MDM

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Toolkit Platform

$$

Application

$

Types of MDM Vendors

Oracle

$$ $

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Mobile

SocialIn Store Contact Center Field Service

Direct Sales

Channel Sales

The Oracle Enterprise Portfolio

Web

MDM provides The Foundation for Enterprise Information

Oracle

CXOracle

Value ChainOracle

ERPOracle HRMS

Foundational Services

Oracle CloudInfrastructure and Platform Services

Oracle MDM, BI & Decisioning Tools

Oracle Integration and BPM/SOA Tools

Oracle EPM

Oracle Mobile, Portal and Content Tools

Deployed modularly for discrete business problems or as a suite of applications to address touch points across global organizations.

Complete portfolio of best-of-breed solutions to deliver better customer experiences

Open and standards based, enabling extension and integration with existing and third party solutions

Best of Breed Applications

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Enterprise Grade MDMModern. Purpose-Built. Multi-Domain.

Prod

uct

Fina

ncia

l

OLAP/BIOLAP/BI

WEB.COMWEB.COM

Legacy…Legacy…

CRMCRM

SFASFA

ERPERP

“Big Data”“Big Data”

Unlimited Sources

Cust

omer

Supp

lier

Empl

oyee

Asse

t

Loca

tion

Oracle MDM

SFASFA

ERPERP SCMSCM

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Enterprise Data Quality

Read UnderstandWrite

Exceptions

Good Data

Correct

Check & Audit

Standardize

Confirm

Projects Data Quality Process

Tool Palette

View Data Results

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Oracle Product Hub

Item Management

Item Enrichment

Item Rules

Data In & Data Out

Help

Notifications

Social Collaboration

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Oracle Supplier MDMHierarchies

Search Results

Data In

Supplier Registration

Notifications

D&B

Supplier Data Management

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Oracle Site Hub

Site Management

Notifications

Hierarchies

Favorite Sites

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Oracle Customer Hub

Hierarchies

Data In

Favorites

Match & Merge

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Oracle Data Relationship Management

17

Quick search for nodes

Simplified presentation of data

Pagination of hierarchy nodes in tree

Shortcuts to comparison, analysis, reporting and audit functions

Easy access to lists of relationships

Task-driven user interaction

Details for selected property

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Oracle Data Relationship Governance

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Available Request Actions

Request items

Item details based upon workflow task configuration Workflow tags

Comments and request activity

Workflow path

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Oracle Investment Themes

User ExperienceIndustry Innovation Business Agility

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Industry

Thought LeadershipEnterprise Grade

BPM & IntegrationPlatform

Governance & Content

• Pre-Cabled , MDM Aware• Foundation Components

• Compreshensive MDM Platform• Next Gen, Cloud Ready MDM

• Information Data Governance• Data Services

• Published Benchmarks• Engineered Solutions

• Social Stewardship, Semantics• Additional Hubs / Domains

Oracle MDM: Investment and Differentiation Areas

• Tailored for Industry• Targeted towards Pain Points

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Best Practices PanelBrian Kleber, Josh FreemanMichael C

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Best Practices Panel

• First American Financial Corporation is a financial services company and leading provider of title insurance and settlement services to the real estate and mortgage industries.

• Oracle MDM/DQ: Fusion Customer Hub, EBS GL Setup, EPM, InsBridge, DRM (2015)

• Business Case:

– Dirty data produces challenges when trying to answer key business questions quickly and with confidence.

– To much time was spent gathering, reconciling, & cleaning disparate data related to customer, finance, and rates & fees.

• VMware, Inc. is a U.S. software company that provides cloud and virtualization software and services, and was the first to successfully virtualize the x86 architecture.

• Oracle MDM/DQ: Oracle Customer Hub, Product Data Hub, Data Relationship Management

• Business Case:

– Inconsistent foundational data challenges caused disruption to core processes across VMWare.

– Product and Customer Data were areas of focus along with key business process.

– The business was demanding accurate and timely data to drive business decisions.

• Cummins Inc. is a Fortune 500 corporation that designs, manufactures, and distributes engines, filtration, and power generation products.

• Oracle MDM/DQ: Customer Hub, Product Hub, Supplier Hub, Supplier Lifecycle Management, Enterprise Data Quality Suite and Data Relationship Management

• Business Case:

– We are more global and have more products

– We are less vertically integrated - we machine less, buy more

– These changes drive much more complexity in our supply chains

– Our customers’ expectations are escalating

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Oracle Open World MDM/DQW SessionsTitle Date Time Location

Oracle Enterprise Data Quality: Overview and Roadmap Tuesday, 9/30 10:45 AM Mascone South - 236